2019 Nissan Armada Electrical System Problems

See attached document for complaint.

Vehicle had the battery replaced 11months ago, after it was replaced by the dealer prior to purchasing. Starting having starting issues again, which is what led to the initial battery replacement. Had a diagnostic done to figure out where the patristic draw was coming from to learn that Nissan issued a memo/bulletin in 2019 for this exact issue (Body Control Module) causing an intermittent parasitic draw and killing the battery. An update is known and needed to resolve. Why has this not been a recall? Why do I have to pay to have this completed when Nissan knows it is an issue!?

The front infotainment system goes out every 2 1/2 to 3 minutes this also includes the hands free phone features and backup camera. Additionally, with the hands free phone the person on the other end of the line is unable to hear the driver of the car causing the driver to not be able to make hands free calls which is a law in Colorado. I took the car into the dealership as per recommendation of Nissan Customer Care. The dealership found that the Telematics communication module is failing and a new one is required, the rep stated this has been happening a lot with the same make, model and year vehicle as mine. Additionally, the silver colored trim around the center console puts off a very bright glare that catches the drivers eye and is blinding for a couple of seconds, the only way to resolve this is to cover up the whole center console so as to be able to see when driving.

Car intermittent problems with not starting. Believe it has to do with smart alternator not charging cause of short distance driving and not getting full charge so it runs down the battery.

In June 2022, my wife and children were stranded at a state forest, with no one around to assist, due to the vehicle not starting. My wife explained the vehicle symptoms and I expected it to be a battery or key fob issue, so I left work, grabbed the spare fob and jumper cables and headed to their location. First I tried to start it with the spare fob but that did not work, so I jumped battery and the vehicle started right up. We took the vehicle to a Nissan dealership to have it looked at, thinking it was an issue with the charging system. After the dealership looked at it, they came to the conclusion that the battery was bad and also the vehicle was pulling too much power from the battery. The battery was replaced under warranty on June 10, 2022. Almost exactly 2 years later, June 13, 2024, the same incident occurred. My wife and children were stranded yet again, at a gas station. This time someone was able to assist, they jumped the battery, it started right up. I immediately contacted the same dealership, and took it there the following morning. This time the battery tested good, but said the vehicle is pulling to much power from the battery causing it to drain. They recommended having the battery saver settings changed in BCM and modify the smart charge system. They also stated that this is becoming a known issue with this vehicle model and has been having several others in with this same issue.

Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter

Almost new battery, it checked out okay; Alternator appears to be providing proper Voltage and Current. Issue is excessive drain and once the temperature drops the Car/Suv will not start and needs a jump start and then on all great. To me issue appears to be battery drain more then expected. We will do further diagnosis on component level and see which one is draining more than expected.

I am having the same issues as other recalled Armadas with the battery not charging due to smart alternator however my vehicle was not included in the recall. I have had multiple incidents over the years where my car would not start back. Not only is it an inconvenience, but also a safety concern for my daughter and I.

My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.

Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.

Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.

Have had several issues with the battery draining when nothing is on. Over the 2.5 years since I've owned the vehicle, this has been a constant problem. The vehicle has been to the dealership on several occasions and I was told that a wire from the computer to the electrical system was causing the problem. The dealer also told me they had to call Nissan Headquarters to try to troubleshoot the problem. There are several forums online discussing how everyone knows this is a known problem with the Armada, but nothing is being done. Went to buy a new battery today because it would not start or jumped, but was told the battery was actually good.

Despite two new batteries, within 10 months, I have been stranded several times when the car would not start. I checked with my local mechanic and the alternator is working correctly, but apparently there is a sensor that only works the alternator when doing non-city driving. I checked with Nissan today and even though this is clearly a defect, they charge $400 to disable the faulty sensor and do not consider it a design flaw

Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.

Repeated issue of car randomly not starting. Ironically was at dealer on 4/11/22. I was told that car wasn't giving error of an issue. Today on 4/12/22 car would not start in the am when I was leaving for work. Jump started it and drove to work. Got off work, stopped at gas station and car would not start when I attempted to leave gas station. Had to get jump in order to drive it home. This is absolutely ridiculous and annoying for me to have this repeated issue while only having the car for 1 1/2 years. What is even more frustrating is that Nissan has yet to diagnose/fix the issue. They are very much aware that it's a wide spread issue as multiple complaints from multiple people have been made.

Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.

Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. The only way to start the vehicle is to use the remote start function on the FOB. Additionally, the vehicle experiences and displays a BCI malfunction, AEB braking warning, and traction control indicator light is now on. These errors occur while using both key FOBs even after replacing the FOB batteries. There is a Nissan Service Bulletin for replacing the brake light switch for multiple Nissan vehicles.

I have had this vehicle for a little over 2 years and within the past 18 months, I have had to replace my battery 4 times. I took my vehicle to a Nissan dealer and was told that it was my bluetooth, my radio, and other non-related things that is draining the battery. I finally took it to a mom and pop mechanic and was told that it was my Anti-theft system that was draining the battery, and if I wanted him to replace it, there was a chance the car would never start again. There is clearly a problem with the Armada's electrical system, and Nissan should definitely address it!

Vehicle is not turning on as it is not recognizing brakes. When Vehicle is on it does not recognize brakes and will not shift out of park. During these times brake lights will not turn on.

The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.