2011 Nissan Juke Complaint Log

TL*THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED FUMES AND A STRONG FUEL ODOR EMITTING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 54,000.

I HAD NOTICED FUEL SMELL INSIDE CABIN FOR SOME TIME. AFTER SOME RESEARCH, I REALIZED THIS WAS RELATED TO A RECALL THAT APPARENTLY HAD ALREADY BEEN DONE TO THE VEHICLE. I DROPPED THE CAR AT LOCAL DEALER AND AFTER SERVICE DEPARTMENT DENIED SMELLING FUEL OR DETECTING ANY LEAKS, MANY PHONE CALLS AND ANOTHER VISIT TO SHOW THEM IT REALLY SMELLED LIKE FUEL INSIDE, IT WAS EVENTUALLY FIXED FREE OF CHARGE EVEN THOUGH WARRANTY WAS EXPIRED. THE INVOICE SHEET STATES FUEL PRESSURE SENSOR WAS LOOSE AND WAS RE-TIGHTENED PER BULLETIN. *JS

WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES, RUN HIGH SPEED FOR APPROX. 30 SECONDS, STOP (WITH WIPERS IN ACTIVE POSITION - OFTEN BLOCKING VISION) PAUSE FOR APPROX. 10-60 SECONDS AND RESTART. THIS HAS BEEN NON-STOP FOR THE LAST 2 DAYS. I CANNOT CONTROL THE SPEED OR TURN THEM ON/OFF. I'VE READ OTHERS WITH THE SAME MAKE/MODEL/YEAR HAVE HAD THE SAME MALFUNCTION. THIS IS A DANGEROUS ISSUE. *TR

MY RADIO CONTROL STOPPED WORKING. WHEN TRYING TO RAISE OR LOWER THE VOLUME, THE RADIO DIAL SIMPLY MUTES THE RADIO. THE STEERING WHEEL CONTROLS ARE STILL WORKING. DEALER INFORMED ME THAT THEY WOULD NEED TO REPLACE THE RADIO WITH A REFURB AND IT WOULD COST ABOUT $400-$500. THIS CAR IS 5 YEARS OLD, THE RADIO DIAL SHOULD NOT STOP WORKING WITHIN THAT TIME. NO OTHER OPTION WAS MADE AVAILABLE TO ME. *TR

STARTING APPROXIMATELY 12/1/2014, WE BEGAN TO NOTICE A STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT WITHIN MINUTES OF STARTING THE VEHICLE. THE SMELL WOULD DIMINISH AS THE CAR WARMED UP, BUT WOULD NOT GO AWAY COMPLETELY. WE CONTACTED THE LOCAL DEALER SERVICE DEPT., AND WERE TOLD THERE WAS A RECALL ON THIS ISSUE. UPON TAKING THE CAR IN TO BE SERVICED, THEY CONFIRMED THE FUEL LEAK WAS FROM THE FUEL RAIL PRESSURE SENSOR, WHICH IS THE PRECISE PROBLEM WHICH PROMPTED THE RECALL CAMPAIGN. ON FURTHER INVESTIGATION, THEY DETERMINED THE RECALL SERVICE (TECHNICAL BULLETIN REFERENCE NTB12-021B) HAD ALREADY BEEN PERFORMED ON THIS VIN, AND NISSAN WOULD NOT COVER THE REPAIR AT THIS POINT. NISSAN'S RECALL CAMPAIGN ID# IS R1201, NHTSA#12V-069. IT APPEARS, AT LEAST IN THIS CASE, THE RECALL SERVICE WAS INEFFECTIVE IN CORRECTING OR PREVENTING THE FUEL LEAK ISSUE, MAKING IT POSSIBLE THAT ALL AFFECTED VEHICLES MAY STILL BE PRONE TO THIS FUEL LEAK PROBLEM . NISSAN CUSTOMER RELATIONS FURTHER STATED THEY DID NOT CONSIDER AN ENGINE COMPARTMENT FUEL LEAK TO BE A SAFETY ISSUE. I STRONGLY BELIEVE AN "INCREASED RISK OF A FIRE" IS A SAFETY ISSUE AND NISSAN SHOULD STILL BE LIABLE TO CORRECT AN INHERENT SAFETY VULNERABILITY IN THEIR VEHICLES. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 55 MPH, THE FUEL GAUGE DECREASED AND THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

I PURCHASED A USED 2011 NISSAN JUKE FROM A NISSAN DEALERSHIP. AT FIRST I HAD TROUBLE FILLING UP THE TANK. I BROUGHT IT BACK TO THE DEALER I PURCHASED IT FROM AND THEY FOUND A PLASTIC PIECE FROM A PLASTIC GAS CAN STUCK IN THE TANK. FROM THE MOMENT I PURCHASED THE CAR, WHENEVER I FILL IT WITH GAS, MY CAR, CLOTHES, GARAGE AND FIRST LEVEL OF MY HOME SMELLS LIKE GAS. I LOOKED ON THE INTERNET AND FOUND THERE WAS A RECALL FOR THIS ISSUE IN 2012. I BELIEVE THAT WHOMEVER SERVICED THE CAR FOR THE 2012 RECALL DID NOT DO IT PROPERLY. FOR THE PAST WEEK AND A HALF I'VE BEEN IN CONTACT WITH NISSAN CUSTOMER SERVICE WHO EITHER DISCONNECT ME, GIVE ME INCORRECT INFORMATION OR DON'T RETURN MY PHONE CALLS WHEN PROMISED. I WAS TOLD A SUPERVISOR WOULD GET BACK IN TOUCH WITH ME IN FOUR TO EIGHT HOURS. THEY CALLED ME BACK THREE DAYS LATER. I FEEL LIKE MY CAR IS A DEATH TRAP. I'M AFRAID TO PARK IT IN MY GARAGE FOR FEAR THAT WHEN I USE MY ELECTRIC GARAGE DOOR OPENER, THEY'RE WILL BE A SPARK AND MY ENTIRE CONDO WILL EXPLODE. I'M AFRAID TO DRIVE IT FOR FEAR SOMEONE WILL TOSS A LIT CIGARETTE AND THE CAR WILL CATCH FIRE WITH ME IN IT. I'VE HAD MORE MIGRAINES SINCE I'VE PURCHASED THE CAR THAN I'VE HAD IN 30 YEARS. WHEN I MENTIONED THE PROBLEM TO THE NISSAN DEALER WHOM I BOUGHT THE CAR FROM, I WAS TOLD I NEEDED A NEW GAS TANK COVER. I'VE BOUGHT THREE OF THEM WITH NO IMPROVEMENT.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHEN THE VEHICLE WAS STARTED, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NISSAN BROS (5750 MESMER AVE A, CULVER CITY, CA 90230, (310) 313-3400) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

TIMING CHAIN BLEW WHILE I WAS DRIVING WHICH IS CURRENTLY A SERVICE CAMPAIGN ISSUED BY NISSAN. IT ALSO BLEW THE ENGINE BECAUSE IT HAPPENED WHILE I WAS DRIVING. WHILE THEY ARE WILLING TO PAY FOR THE REPAIRS TO THE ENGINE SIMPLY BECAUSE IT FALLS UNDER THE WARRANTY (NOT BECAUSE THEIR FAULTY PART BLEW THE ENGINE) THEY ARE NOT WILLING TO PAY FOR MY RENTAL OR GIVE ME A LOANER. THEY ALSO ARE NOT GIVING ME AN END DATE. SO THEIR ISSUE IS COSTING ME $60 A DAY. I'M ALREADY UP TO $600 IN RENTAL CHARGES WITH NO END DATE IN SIGHT. NISSAN ALSO HASN'T FOLLOWED UP WITH ME TO TELL ME WHEN THE ISSUE WILL BE RECTIFIED. IT IS UNDRIVEABLE AND SITTING AT BERTERA NISSAN IN AUBURN, MA. HELP! *TR

MY CAR DEVELOPED A TICKING SOUND, UPON RESEARCH AND HAVING A MECHANIC LOOKED AT IT, THE TIMING CHAIN NEEDS TO BE REPLACE, BEING THAT THIS CAR WAS PURCHASED BRAND NEW ONLY 3 YEARS, IT SHOULD NOT ALREADY DEVELOPED SUCH A MAJOR ISSUE. IF THE TIMING CHAIN SNAPS THE CAR WILL SHUT OFF MOST LIKELY REQUIRE A ENGINE REPLACEMENT. THIS IS ESPECIALLY DANGEROUS IN HIGHWAYS AND ROADS WHILE DRIVING. *TR

I HAVE A 2011 NISSAN JUKE ( PURCHASED BRAND NEW) WHEN DRIVING HOME FROM WORK THE CAR STARTED TO IDLE WEIRD AND THEN JUST DIED IN THE MIDDLE OF THE ROAD. THANK GOD I WASN'T HIT BY ANYONE OR IN A MAJOR ACCIDENT. TOWED IT A TO NISSAN DEALERSHIP WHERE THERE TOLD ME THE TIMING CHAIN BELT BROKE AND HAD TO BE REPLACED. THE DEALERSHIP CALLED ME THE NEXT MORNING STATING THAT NISSAN WAS AWARE OF THE TIMING CHAIN ISSUE AND THAT THEY WERE ISSUING A RECALL FOR THIS VERY PROBLEM, SO THERE WOULD BE NO COST TO ME. AFTER A WEEK OF MY CAR BEING AT THE NISSAN DEALERSHIP, THEY CALLED AND SAID THE CAR WAS REPAIRED AND GOOD TO GO! I PICKED THE CAR UP AND ATTEMPTED TO DRIVE HOME BUT NEVER MADE IT OUT OF THE PARKING LOT! JUKE DID THE SAME EXACT THING IT DID WHEN I ORIGINALLY HAD IT TOWED IN! THE JUKE WENT BACK INTO THE SHOP THAT NIGHT. NEXT MORNING THE SERVICE MANAGER FROM NISSAN CALLS TO TELL ME THAT DUE TO THE TIMING CHAIN ISSUE METAL SHAVING HAVE NOW GOTTEN INTO MY ENGINE CAUSING DAMAGE TO THE POINT THAT THE ENTIRE ENGINE HAS TO BE REPLACED! SINCE IT WAS DUE TO THE RECALL, IT WILL BE OF NO COST TO ME...HOWEVER NISSAN CANNOT GUARANTEE THAT THE NEW ENGINE WON'T HAVE THE SAME ISSUES?!!? ARE YOU KIDDING ME? AND THIS IS NOT THE FIRST ISSUE WITH THIS JUKE! FIRST MONTH I HAD IT THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED! I ALSO HAD TO REPLACE THE ALTERNATOR AFTER IT FAILED.....PLUS NUMEROUS BATTERY ISSUES, AND THE CAR IS LESS THAN 3 YEARS OLD! AFTER FURTHER RESEARCH I FOUND OUT THERE IS A CLASS ACTION LAW SUIT AGAINST NISSAN RIGHT NOW AS THEY WERE AWARE OF THESE ISSUES AND DID NOTHING ABOUT IT! HOW IS THAT POSSIBLE? OR LEGAL? COME ON, NISSAN! GET IT TOGETHER. SAFETY SHOULD BE YOUR #1 PRIORITY....BUT APPARENTLY CONCEALING POTENTIALLY LIFE THREATENING RECALLS IS MORE IMPORTANT. TO SAY THE LEAST, I WILL NEVER, EVER, BUY ANOTHER NISSAN, AND NEITHER SHOULD YOU OR ANYONE YOU CARE ABOUT. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 48,000.

MY 2011 NISSAN JUKE HAS 28,000 MILES ON IT. ABOUT TWO WEEKS AGO I START TO HEAR THIS RATTLE NOISE COMING FROM MY ENGINE. I MAKE AN APPT TO FIND OUT ABOUT THIS NOISE AND FOR MY STATE INSPECTION TO BE DONE. WELL, A FEW DAYS BEFORE MY APPT MY JUKE COMPLETELY STALLED ON ME WHILE DRIVING AROUND 40-45MPH ON A BUSY TWO LANE ROAD. I ALMOST GOT REAR-ENDED BUT LUCKILY THEY STOPPED JUST IN TIME. I DIDN'T HAVE ANY WARNING LIGHTS COME ON AT ALL. IT JUST STOPPED! I GET IT TOWED TO MY DEALERSHIP AND FIND OUT I NEED A BRAND NEW ENGINE ($9,050) BECAUSE MY TIMING CHAIN BROKE AND RIPPED MY ENGINE APART. I GO ONLINE AND FIND OUT THAT NISSAN HAS A CLASS ACTION LAWSUIT AGAINST THEM RIGHT NOW FOR TIMING CHAIN ISSUES, BUT THEY REFUSE TO ISSUE A RECALL. EVEN MORE RESEARCH IS DONE AND I'M BEYOND MAD AT THIS POINT. NOW NISSAN TELLS ME THAT THEY WON'T COVER IT WITH MY 5YR/60,000 MILE POWERTRAIN WARRANTY BECAUSE I CAN'T PRODUCE 8-9 SERVICE RECORDS OF OIL CHANGES AND "SLUDGE" IS WHAT BROKE MY ENGINE AT 28,000. JUST DOING SOME MATH, FOR ME TO EVEN HAVE 8-9 SERVICE RECORDS MEANS I WOULD HAVE NEEDED TO CHANGE MY OIL (AT THE DEALERSHIP THEY SAID) ABOUT EVERY 3 MONTHS!!!! SO NOW I'M STUCK WITH A 2011 PIECE OF JUNK AND THEY WANT ME TO PAY OVER $9,000 EVEN THOUGH THEY ARE WELL AWARE OF THE TIMING CHAIN ISSUE AND IT WAS THE FAULTY TIMING CHAIN THAT BROKE AND RIPPED APART MY ENGINE. BUT BECAUSE I CAN'T PROVIDE 8-9 SERVICE RECORDS (WHICH IS CRAZY) THEY GET OFF SCOTT-FREE! I'VE BEEN RIPPED OFF COMPLETELY AND SOLD A LEMON. THIS IS SO UNFAIR!!!! I WILL BE JOINING THAT CLASS ACTION LAWSUIT! *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE RAN OVER SOME DEBRIS IN THE ROAD AND SPLIT HER RIM. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHERE THE TECHNICIAN EXPLAINED THAT DEBRIS WOULD NOT DO THAT TYPE OF DAMAGE. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,200 AND THE CURRENT MILEAGE 56,250.

MY JUKE BEGAN TO HAVE A TICKING/CLICKING SOUND IN THE MOTOR WHICH SOUNDED WORSE WITH ACCELERATION. I TOOK IT TO A DEALER AND THEY FIRST TOLD ME IT WAS THE EXHAUST, THEN LATER TOLD ME IT IS TIMING CHAIN AND DAMAGE TO MOTOR DONE WHICH WOULD REQUIRE REPLACEMENT MOTOR BUT APPROVAL FROM A DISTRICT MANAGER WAS NEEDED PRIOR TO PROCEEDING ON THE WARRANTY WORK. ALTHOUGH STILL UNDER WARRANTY AND ABLE TO SHOW RECEIPTS FOR SERVICE DATES, THEY TOLD ME THEY MAY VOID MY WARRANTY FOR NOT HAVING A NISSAN BRAND OIL FILTER ON THE JUKE. I CALLED TO CHECK ION MY ENGINE REPLACEMENT THE NEXT DAY AND WAS TOLD THEY WERE WAITING ON PARTS AND THAT THE TENSIONER BROKE OFF AND THE TIMING CHAIN WAS RUBBING THE MOTOR BUT THEY WILL REPLACE WORN PARTS INSTEAD OF ENTIRE MOTOR AND THAT THE RUBBING ON THE MOTOR WOULD NOT ALTER THE FUNCTIONING OF THE MOTOR. ONE WEEK LATER, STILL WAITING ON MY CAR AND PAYING FOR A DAILY RENTAL. THIS IS MY 8TH NISSAN OWNED. AND THE SECOND TO HAVE ENGINE PROBLEMS (2006 ALTIMA WITH BLOWN ENGINE AT 147,000 MILES). PURCHASED JUKE OCTOBER 2010 AND IT IS DRIVEN ONLY BY MYSELF AND AT SPEEDS LESS THAN 65MPH MOST DAYS. THERE IS AN OBVIOUS FLAW IN THE DESIGN OF THESE TIMING CHAINS AND COMPONENTS WHICH HOLD IT ALL TOGETHER. STILL OWE 11,000 ON MY JUKE AND AM WORRIED ABOUT THE FUTURE RELIABILITY AND SAFETY FOR MY TRAVELS IN IT. *TT

TL* THE CONTACT OWNS 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION POWER AS THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUE DRIVING BUT THE VEHICLE WOULD NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT DISPLAYING THE ACCURATE FUEL LEVEL READINGS. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V069000 (FUEL SYSTEM, DIESEL). THE APPROXIMATE FAILURE MILEAGE WAS 37,000. .... UPDATED 08/05/14 *BF THE CONSUMER STATED THE VEHICLE IS NOT READING THE TRUE MILEAGE. UPDATED 08/11/2014 *JS

MY JUKE CAUGHT ON FIRE THIS MORNING! IT ONLY HAS 32,400 MILES ON IT AND I AM LEFT WITH NO CAR AND LITTLE INTEREST FROM NISSAN. I DID SMELL GAS BUT DID NOT THINK MUCH OF IT. MY SON IS ON DIALYSIS 3 DAYS A WEEK AND AT FIRST THE CORPORATION TOLD ME I WOULD BE REIMBURSED FOR A RENTAL CAR FOR THREE DAYS BUT BEFORE THE CALL CONCLUDED THEY CHANGED THEIR MIND TELLING ME IT WAS PENDING DECISION. THERE IS A RECALL ON THE 2011-2012 JUKE FUEL INJECTED ENGINE DUE TO FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE, THAT I WAS NOT NOTIFIED OF. NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK. THEY TRIED TO TELL ME THAT MY CAR WAS ONE THAT HAD ALREADY BEEN FIXED....SO, THEN WHY AM I LEFT WALKING IN THE SUBZERO TEMPERATURES? *TR

I WAS DRIVING DOWN TRANSIT RD DEPEW NY 14043. I FELT MY TORQUE DROP AND THEN MY ENGINE SPUTTERED AND DIED. THE ROAD IS A TWO LANE ONE DIRECTION WITH NO SHOULDER. I BARLEY ABLE TO GET IT IN THE RIGHT LANE, WITH NO POWER STEERING, BEFORE IT ROLLED TO A STOP. I BELIEVE THE ONLY THING THAT SAVED ME FOR BEING HIT BY ANOTHER CAR WAS A POLICE OFFICER PUTTING HIS EMERGENCY LIGHTS ON. I TOOK IT TO A NISSAN DEALER FOR SERVICE AND THEY SAID THE TIMING BELT BROKE AND BENT THE PISTON IN THE ENGINE. PLEASE ACT ON THIS BEFORE SOMEONE IS INJURED OR KILLED DUE TO THIS FAULTY TIMING BELT. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DEFECT WAS CAUSED BY A FAULTY FUEL PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 12V069000 (FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000.

I TOOK MY CAR IN TO A LOCAL NISSAN DEALERSHIP FOR A RECALL ON A FUEL SENSOR AND GASKET(S) AND I HAD A RATTLING NOISE I ASKED THEM TO LOOK INTO WHILE THEY HAD THE CAR. THEY INFORMED ME THAT THE TIMING CHAIN WAS LOOSE AND NEEDED TO BE REPLACED AT $2100. THE CAR HAS LOST HALF OF ITS VALUE IN LESS THEN 2 YEARS OF OWNING IT AND I DIDN'T EVEN BUY IT BRAND NEW (HAD LESS THE 7,000 MILES ON IT). I HAVE GONE BACK AND FORTH WITH A MANAGER AT NISSANUSA WHO IS OFFERING TO HELP OUT WITH PAYING $400 OF THE BILL. I HAVE SEEN WHERE THIS IS A COMMON PROBLEM WITH THE 2011 JUKE AND REALLY NEEDS TO BE A RECALL. NISSAN HAS PAID FOR NEW ENGINES WHEN THE CHAIN BROKE, LEAVING PEOPLE STRANDED. THEY PAY FOR A NEW ENGINE (NOT THE LABOR) WITH A 1 YEAR /12,000 MILE WARRANTY, BUT WILL NOT PUT OUT A RECALL ON THE TIMING CHAIN! I CALLED AND GOT AN ESTIMATE FOR THE REPAIR FROM A DIFFERENT NISSAN DEALERSHIP WHO QUOTED ME QUITE A BIT LESS THEN THE $2100 AND I ASKED IF NISSAN WAS WILLING TO GIVE THE $400 TOWARDS THE REPAIR AT THAT LOCATION AND THEY REFUSED. I NOW HAVE OIL SPEWING ALL OVER FROM A CRACKED TIMING CHAIN COVER. THE CAR IS NOT DRIVABLE AND I DO NOT HAVE $2100 PLUS THE COST OF A NEW COVER NOW, ESPECIALLY WHEN I'M UPSIDE DOWN BY $5,000. THIS TRULY IS THE WORST CAR EVER. *TR

NOTICED A NEW DENT YESTERDAY - THIS ADDED TO MANY OTHERS SINCE BOUGHT THE CAR NEW FROM DEALER ABOUT 2 AND HALF YEARS AGO. CONCERNED IF THE CAR IS ROAD SAFE GIVEN THE EXTERIOR BODY IS VERY PRUNE TO BE DINTED AND DENTED, WONDERING IF NISSAN CUT CORNER IN MATERIAL/QUALITY USED FOR THE EXTERIOR BODY. HAVE NOT SEEN ANY OTHER CARS HAVE A SUCH FRAGILE EXTERIOR BODY. *TR

A CLICKING NOISE. DEALERSHIP SAID IT IS THE TIMING CHAIN. NISSAN DOES NOT CARE THAT SO MANY PEOPLE ARE HAVING A PROBLEM WITH THE TIMING CHAIN. I DO NOT HAVE 2,300.00 TO FIX IT BUT IF IT DOES NOT GET FIXED THEN YOU NEED TO REPLACE THE ENGINE AS A LOT OF OTHER PEOPLE HAD TO DO. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

WINDSHIELD WIPER MALFUNCTION: 1. ISSUE IN INTERMITTENT MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO INTERMITTENT MODE, NO MATTER TURN KNOB AT WHAT INTERMITTENT LEVEL, WIPER RUNS CONTINUOUSLY FOR 20 TO 30 SECONDS, AND THEN STOP FOR ABOUT 10 SEC, STARTS AGAIN FOR 20 SECS AND THEN STOP 10SEC, REPEAT LIKE THIS AT ANY INTERMITTENT LEVEL, 2. ISSUE IN LOW/HIGH CONTINUOUS MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO EITHER SLOW / HIGH CONTINUOUS MODE, WIPERS RUNS CONTINUOUSLY FOR ABOUT 20 TO 30 SECONDS, AND THEN STOPS FOR ABOUT 10 SEC AND REPEAT LIKE THIS. #2 ISSUE HAS BEEN QUITE DANGEROUS ABOUT 2 WEEKS AGO UNDER HEAVY RAIN, COULD BARELY SEE WHEN WIPER STOPS TO FUNCTION INTERMITTENTLY. CALLED NISSAN AMERICA THIS MORNING AND WAS TOLD THERE IS NO RECALL NOR SERVICE BULLETIN ON THIS PROBLEM YET, . BOUGHT THE CAR ABOUT 2 AND HALF YEARS AGO FROM NISSAN DEALER. *TR

SMELLING FUEL IN THE CAB WHILE DRIVING, NOTICED FUEL LEAKING. NISSAN SERVICE EXAMINED IT AND SAID IT WAS THE FUEL PRESSURE SENSOR. THE SAME THING THAT WAS RECALLED BEFORE. VERY SERIOUS ISSUE IN MY OPINION. NISSAN SERVICE SAID IT WAS NO LONGER IN WARRANTY AND NO LONGER A RECALL. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO DEALER. AFTER DIAGNOSTIC TESTING, THE DEALER STATED THAT THE TIMING CHAIN WAS FRACTURED AND CAUSED THE ENGINE TO MALFUNCTION. THE DEALER STATED THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE ENGINE REPLACED. THE FAILURE MILEAGE WAS 71,000.

ON FRIDAY, OCTOBER 18TH MY DAUGHTER WAS DRIVING MY 2011 NISSAN JUKE STARTED DECLINING IN SPEED, WHICH LEFT HER STRANDED ON THE SIDE OF THE ROAD. MY CAR WAS TOWED TO A COLLISION REPAIR SHOP THINKING THE ISSUE HAD TO DO WITH A PREVIOUS ACCIDENT. COLLISION REPAIR SHOP PUTS IT ON A DIAGNOSTIC MACHINE AND LET ME KNOW THAT THERE WERE TWO RECALLS CURRENTLY ON MY CAR, WHICH COULD POSSIBLY BE THE REASON FOR MY CAR STALLING. HAD MY CAR TOWED TO A NISSAN DEALERSHIP TO FIND OUT THAT THE TIMING CHAIN BROKE. WAITING ON DEALERSHIP TO CONTACT TO LET ME KNOW THE EXTENT OF REPAIRS NEEDED AND COST. THEY'VE OFFERED TO GET ME INTO ANOTHER CAR, BUT I WOULDN'T GET MUCH FOR MY CURRENT CAR AND WOULD BE UPSIDE DOWN ON MY CAR NOTE. *TR

THE PASSENGER AIRBAG DISABLED LIGHT COMES ON OCCASIONALLY EVEN WHEN MY DAUGHTER IS SEATED IN THE PASSENGER SEAT. SHE IS APPROXIMATELY 100 POUNDS. IT SEEMS THAT THE LIGHT IS ON MORE THAN IT IS OFF, WHICH IS CONCERNING BECAUSE IN EVENT OF AN ACCIDENT, IT WOULD MEAN THAT THE PASSENGER AIRBAG DOES NOT DEPLOY. *TR

DRIVE AT 30-35 MPH WHEN MY 2011 NISSAN JUKE STALLED IN THE MIDDLE OF THE ROAD. HAD TO PULL OVER AND IMMEDIATELY HAD TO HAVE CAR TOWED TO DEALERSHIP. WAS TOLD BY THE DEALER THE NEXT DAY THAT THE ENGINE NEEDED TO BE REPLACED DUE TO THE TIMING BELT. MY CAR HAS BEEN IN THE SHOP FOR NEARLY 3 WEEKS AND MY CAR STILL IS NOT FIXED EVEN WITH THE ENGINE BEING REPLACED IN MY CAR. MY CAR ONLY HAS 40,000 MILES ON IT. *TR

I WAS DRIVING OUT OF MY NEIGHBORHOOD AS USUAL WHEN MY CAR SUDDENLY LOST POWER GOING UPHILL AT 25 MPH. I HAD THE VEHICLE TOWED TO THE DEALERSHIP A WEEK LATER AND THEY SAID THE ENGINE HAD TO BE REPLACED BECAUSE OF A TIMING CHAIN FAILURE. AT FIRST I THOUGHT IT MIGHT HAVE BEEN A STRANGE INCIDENT SINCE THERE WEREN'T MANY OTHER JUKES WITH THE MILEAGE I HAD ON MINE. I WAS BARELY 2 YEARS INTO MY CAR LOAN AND ALREADY HAD TO DISH OUT $7K FOR A NEW ENGINE. I OPTED OUT OF HAVING THE CAR REPAIRED SO LAST YEAR AND HAD TO BUY ANOTHER CAR FOR WORK. I HAD A 4 YEAR LOAN ON THE CAR AND HALF OF THAT PERIOD THE CAR WILL HAVE BEEN THE CAR SITTING DEAD IN THE GARAGE. *JS

THE ENGINE DIED WITHOUT ANY WARNING IN THE MIDDLE OF THE HIGHWAY. IT WAS LATER DETERMINED THAT THE TIMING CHAIN BROKE WITHOUT ANY WARNING. THE VEHICLE WAS SERVICED ON A REGULAR BASIS. HOWEVER, IT APPEARS THAT THIS MAY BE SOMETHING TYPICAL OF NISSAN VEHICLES. I WAS VERY FORTUNATE THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO GLIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO THE NEAREST DEALER, WHERE THEY CONFIRMED THE ENGINE WAS NO LONGER FUNCTIONING. I AM SUBMITTING THIS COMPLAINT TO WARN OTHERS AND ALSO DETERMINE HOW MANY OTHER COMPLAINTS YOU HAVE RECEIVED REGARDING THIS VEHICLE. THIS SHOULD NOT HAPPEN TO A WELL MAINTAINED AND SERVICED VEHICLE WITH ONLY 68,000 MILES AFTER ONLY TWO YEARS AND 3 MONTHS OF DRIVING (HIGHWAY MILES). *TR

MY CAR HAS ENGINE FAILURE AT 2 YEARS OLD AND 72K MILES. I INITIALLY TOOK MY CAR TO NISSAN AT THE FATE AND MILEAGE LISTED ABOVE FOR A RATTLE IN THE ENGINE AREA. WAS TOLD IT NEEDED A NEW DRIVE BELT AND TENSIONER. THIS WAS A MISDIAGNOSIS. THE RATTLE GETS WORSE, DRIVE PERFORMANCE DECLINES, RAKE THE CAR BACK TO NISSAN ON 8/27. COMPRESSION TEST REVEALS TWO CYLINDERS AT OR BELOW MINIMUM SPECIFICATIONS. I WAS TOLD THAT I NEED A NEW ENGINE. MY OWN RESEARCH HAS REVEALS SEVERAL CONSUMER COMPLAINTS ABOUT THE TIMING CHAIN IN THE 2011 JUKE. MANY FOLKS ALL OVER THE INTERNET ARE REPORTING THAT AT APPROXIMATELY THE SAME MILEAGE AS ME, THEIR CAR STARTS TO RATTLE AND WHEN THEY TAKE IT IN, THEY ARE TOLD THEY NEED A NEW ENGINE. MOST POINT TO THE TIMING CHAIN. MY SERVICE GUY WAS RELUCTANT TO BLAME THE TIMING CHAIN AND WOULD SAY ONLY THAT "SLUDGE" WAS PROBABLY THE CULPRIT. IT ISN'T. I REALLY HOPE THIS ISSUE IS BEING MONITORED. IT SEEMS MANY PEOPLE ARE HOPING FOR A RECALL SOON. *TT

ON JANUARY 18TH, DEALER COMPLETED RECALL NOTICE REPAIR OF FUEL PRESSURE SENSOR. WHEN VEHICLE WAS PICKED UP FROM DEALER THAT WEEKEND, ONLY WENT 2 1/2 MILES AND VEHICLE EXPERIENCED ELECTRICAL FAILURES. ENGINE GETTING FUEL, HOWEVER NO POWER TO TRANSMISSION, STEERING, BRAKES. DEALER STATES ITS THE BATTERY AND REPLACED BATTERY. APPROXIMATELY 25 MILES LATER WE HAVE EXPERIENCED THE SAME ELECTRICAL FAILURES. STARTING WITH POWER, THEN RADIO, LIGHTS, FANS AND SHIFTING, AND EVENTUALLY TOTAL ENGINE FAILURE. VEHICLE HAS NOW BEEN TOWED TO DEALER AGAIN. *TR

FRONT PASSENGER AIR BAG AND STATUS LIGHT INDICATOR MALFUNCTION: MY WIFE WEIGHTS ABOUT 105 POUNDS, WHEN SHE SITS ON THE FRONT PASSENGER SEAT, THE PASS AIR BAG OFF LIGHTS ILLUMINATES TO INDICATE THE FRONT PASSENGER AIR BAG IS OFF. THE AIRBAG SHOULD BE ON WITH HER WEIGHT. IT STARTS TO HAPPEN INTERMITTENTLY SINCE A YEAR AGO. *TR

AS I WAS COMING TO A STOP AT THE APPROACHING RED LIGHT, MY CAR COMPLETELY CUT OFF. IT WAS NOT ENOUGH TIME TO TURN ON HAZARDS OR SIGNAL ANY APPROACHING CARS SO THE CAR CAUSING THE CAR BEHIND ME TO HIT INTO THE BACK OF MY BUMPER. THE HIT CAUSED SOMETHING TO FALL OFF THE TOP OF THEIR CAR AND MAKE A SMALL CRACK ONTO MY DRIVER TAIL LIGHT. THE CAR STOPPED BECAUSE IT WAS COMPLETELY OUT OF GAS, EVEN THOUGH THE GAS METER READ THAT THERE WAS MORE THAN A QUARTER TANK OF GAS IN THE CAR. THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL SYSTEM NOT READING CORRECTLY, WHICH I HAD MY CAR TAKEN INTO THE NISSAN DEALERSHIP IN JULY, WHERE THEY SPENT 3 HOURS "CORRECTING" THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED CORRECTLY AS HAVING NO GAS IN THE CAR (EVEN THOUGH THE METER SAID I HAD GAS) CAUSED MY CAR TO STOP IN THE MIDDLE OF A BUSY STREET, WHICH IN TURN CAUSED MY DAUGHTER AND MYSELF TO BECOME INVOLVED IN A CAR ACCIDENT. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE POWER BEGAN TO REDUCE SIGNIFICANTLY WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THEN TOWED TO AN AUTHORIZED DEALER. THE MASS AIR FLOW SENSOR WAS CLEANED AND THE AIR FILTER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,700. UPDATED 08/28/12*LJ THE DEALER CLEANED THE MASS AIR FLOSS SENSOR AND REPLACED THE AIR FILTER. UPDATED 09/13/12

THE SENDING UNIT IN THE FUEL TANK FAILED STRANDING MY 19 YEAR OLD DAUGHTER IN TRAFFIC DURING A STORM WITH VERY POOR VISIBILITY. THIS COULD HAVE RESULTED IN A MULTI-VEHICLE WRECK WITH FATALITIES. LAW ENFORCEMENT ARRIVED AT THE SCENE AND DIRECTED TRAFFIC IN THE RAIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND REPAIRS WERE MADE. *TR

TOOK VEHICLE IN FOR SERVICE 3/30/12 AND WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE CONCERNING THE FUEL PRESSURE SENSOR CONNECTION. THE DEALER TOLD ME IT WOULD TAKE AT LEAST 2 HOURS TO REPAIR AND I WAS UNABLE TO STAY THAT DAY. AT THIS POINT I WAS NOT INFORMED THAT A PART NEEDED TO BE ORDERED IN ORDER FOR THEM TO SATISFY THE RECALL. THIS IS CLEARLY STATED BY THE DEALER ON INVOICE 105444. JUST WONDERING WHY THE PART WAS NOT ORDERED AT THAT TIME. SO I HAD TO GO OUT OF TOWN AND THE DEALERSHIP INFORMED THAT I COULD GO TO ANY NISSAN DEALER TO HAVE THIS DONE, STILL NOT TELLING ME A PART NEEDED TO BE ORDERED. SO WHEN I WAS ABLE TO SCHEDULE A TIME TO HAVE THE RECALL TAKEN CARE OF I DID JUST THAT. I ALSO HAD RECEIVED VIA U.S. MAIL THE RECALL NOTIFICATION. THE RECALL NUMBER IS 12V-069. I WENT TO THE NISSAN DEALER ON MY PRE-SCHEDULED APPOINTMENT AND IT WAS AT THAT TIME I WAS INFORMED THAT A PART NEEDED TO BE ORDERED AND THEY DID NOT HAVE IT IN STOCK. (STILL NOT SURE WHY THEY WOULD NOT ORDER THE PART THEN AND THERE.) SO ONE WASTED TRIP TO THE DEALERSHIP. OH BY THE WAY THEY CALLED ME TWICE AND SENT AN EMAIL TO CONFIRM THE APPOINTMENT. SO YESTERDAY I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALER TO TAKE CARE OF THIS RECALL. SO WHEN I SHOW UP TODAY AT THE DEALERSHIP THEY STILL HAVE NOT ORDERED THE PART. I ASKED IF THEY COULD OVERNIGHT THE PART AND THEY SAID THEY COULD NOT AND IT WOULD TAKE 2 BUSINESS DAYS TO GET THE PART. UNFORTUNATELY, I AM SCHEDULED TO GO OUT OF TOWN ON BUSINESS FOR THE NEXT MONTH OR SO AND I WAS TAKING THE CAR THAT HAS THE RECALL. SO NOW I HAVE WASTED 2 TRIPS TO THE DEALERSHIP (30 MILE DRIVE) AND STILL DO NOT HAVE THE CAR FIXED. I AM VERY UNHAPPY WITH THIS PROCESS AND I THINK THAT NISSAN SHOULD OFFER SOME SORT OF COMPENSATION FOR MY TIME AND GAS. AT THIS POINT I DON'T KNOW WHAT TO DO NEXT. CAN YOU PLEASE ADVISE.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V583000 (ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER). THE VEHCILE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE PART WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 2/1/12 MY DAUGHTER NOTICED A STRONG ODOR OF FUEL COMING FROM THE INTERIOR OF THE VEHICLE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR SAFETY REASONS. THE SERVICE MANAGER FOUND A SEVERE LEAK "THAT WAS POURING FUEL INTO THE ENGINE COMPARTMENT" WHENEVER THE VEHICLE WAS RUNNING. THE LEAK WAS AT THE FUEL PRESSURE REGULATOR. I DID SOME RESEARCH ON THE INTERNET AND REALIZED THAT THIS IS A VERY COMMON PROBLEM AND HAS HAPPENED TO MANY JUKE OWNERS. MY 18 YEAR OLD DAUGHTER COULD HAVE DIED IN A VEHICLE FIRE! I HOPE IT DOESN'T REQUIRE SEVERAL PEOPLE TO DIE BEFORE A RECALL IS ISSUED. THIS IS A VERY DANGEROUS SITUATION AND NISSAN SHOULD BE AWARE OF IT DUE TO ALL OF THE SERVICE CLAIMS. *TR

I SCHEDULED A SERVICE APPOINTMENT WITH THE DEALERSHIP FOR A RECALL: NHTSA CAMPAIGN ID NO. 11V583000. WHEN I ARRIVED FOR MY APPOINTMENT, I WAS TOLD BY THE SERVICE MANAGER THAT NISSAN HAD "PUT A RESTRICTION" ON THE PART AND THEY COULD NOT GET IT. THEY SAID THEY WOULD CONTACT ME WHEN THEY WERE ABLE TO GET THE PART. I ASKED WHAT A "RESTRICTION" ON A PART MEANS AND THEY SAID NISSAN WOULD NOT SEND THEM THE PART EITHER BECAUSE THERE WAS A SHORTAGE OF PARTS OR BECAUSE THEY WERE TRYING TO "DISTRIBUTE THEM EVENLY." I ASKED WHAT HAPPENS IF I EXPERIENCE AN ENGINE FAILURE AND SHE HAD NO RESPONSE. *TR

SLOWED DOWN TO TURN AND WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING DAMAGE TO BACK OF MY CAR, HOWEVER THE AIR BAGS DID NOT DEPLOY AT ANYTIME DURING OR AFTER THE ACCIDENT. MULTIPLE COMPLAINTS DURING THE TIME I'VE OWNED THE CAR: HESITATION WHEN GOING FROM LOWER SPEED TO HIGHER SPEED NOT ACCELERATING TO HIGHER SPEED, MY COMPLAINT OF ENGINE NOISE DOCUMENTED IN THE DEALER SERVICE INVOICE ON DEC.1, 2011; 3 ROUGH, JERKY , UNEVEN RIDE, OIL LEAKS. FUEL PRESSURE SENSOR RE- TORQUED AND GASKETS REPLACED IN MAY 2012 AND NOTATION MADE IN COMMENT SECTION: ' PERFORMED SYSTEM CHECK AS STATED IN BULLETIN', BUT I NEVER RECEIVED ANY NOTIFICATION FROM NISSAN ABOUT AN OFFICIAL RE-CALL ON PARTS. CHECK ENGINE LIGHT COMPLAINT TO DEALER SERVICE DEPT. ON SEPT.27, 2012 AND NOTATION MADE IN NOTES ' P0303 STORED IN ECU' AND CHECK ENGINE LIGHT COMPLAINT OCT. 31,2012 AND STATED CAUSE BY SERVICE DEPT. IS 'CYLINDER LOST COMPRESSION' AND CHARGED ME $ 8080.12 FOR ENGINE WORK : GASKETS REPLACED ON THE ADAPTER, EXHAUST, MANIFOLD AND WATER PUMP. NOV. 2, 2012 THE DEALER SERVICE DEPT. FOUND 60% OIL INSIDE TUBES AND SAME FAILURE CODE APPEARED P0303. SPARK PLUGS REPLACED DEC. 21 2013, AND ON JAN.10, 2014 THE COILS WERE REPLACED , THE SPARK PLUGS WERE REPLACED AGAIN ,AND THE SERVICE DEPT. NOTED A LOSS OF POWER IN TEST DRIVE AND AGAIN NOTED WATER IN THE FUEL. I'VE HAD MULTIPLE NUMEROUS COMPLAINTS , THE ABOVE NOTED IS DOCUMENTED IN THE SERVICE DEPT. PAPERWORK. I WAS NOT AWARE OF THE RE-CALLS BY NISSAN UNTIL 1 MONTH AGO. TO DATE , NISSAN HAS NOT CONTACTED ME. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT WAS DRIVING 30 MPH WHEN A LOUD POP EMITTED FROM UNDERNEATH THE FRONT OF THE VEHICLE AND THE VEHICLE BOUNCED OFF OF A CURB. THE FAILURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THE PASSENGER SIDE BALL JOINTS WERE DETACHED FROM THE FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

THIS HAS NOTHING TO DO WITH THE WIPERS - ALL VISIBILITY - PURCHASED CAR NEW 10/22/2011 - BUT IT WAS AROUND 10/28/2011 THAT I NOTICED SCRATCHES IN WINDSHIELD AND DRIVER SIDE WINDOW - YES IT IS BAD ENOUGH THAT WHEN THE SUN HITS THE AREAS IN THE RIGHT SPOT IT IS BLINDING. DEALERSHIP HAS CONTINUALLY GIVEN ME THE RUN AROUND. PLEASE IF YOUR SEE MY VIN WAS INVOLVED IN AN ACCIDENT - HEAD ON - DRIVER SIDE IMPACT - PLEASE MAKE SURE THE WINDSHIELD AND DRIVER SIDE WINDOW ARE LOOKED AT THOROUGHLY. I HAVE SENT THIS REQUEST TO MY FATHER AS WELL. YOU WILL ALSO BE RECEIVING A COPY OF THE LETTER THAT IS BEING TO SENT TO NISSAN CORP OFFICE AND NJ BETTER BUSINESS BUREAU. VEHICLE WAS PURCHASED THIS WAY, SCRATCHES WHERE NOT NOTICEABLE AT TIME OF PICK UP, AND AT THIS TIME SINCE MY IOU OR WE OWE YOU SHOWS THAT THERE IS NOTHING MENTIONED ABOUT THIS - REPORTED ISSUE TO DEALER BACK 11/11 - HAD SERVICE MANAGER AND SALES PERSON LOOK AT ISSUES AND AS OF TODAY STILL CHASING ME TAIL. THIS WAS ALSO MENTIONED AT FIRST OIL CHANGE, OIL CHANGE, RECALL, TIRE ROTATION VISIT, TOOK CAR TO DEALER TODAY TO SPEAK WITH NEW GENERAL MANAGER SO TODAY WOULD MAKE 6TH TIME I HAVE ASKED TO COME SORT OF RESOLUTION - I WAS TOLD TO REPORT TO MY INSURANCE - AND THEY WOULD SPLIT MY DEDUCTIBLE WITH ME TO REPAIR - REPLACE. REALLY - SAFELITE HAS ALREADY LOOKED AT - AND HAD WRITTEN LETTER AN ESTIMATE - NO ONE EVEN TOOK THE TIME TO LOOK AT. SAD ... BUT HEY AGAIN IF YOU SEE MY VIN INVOLVED IN A HEAD ON OR DRIVER SIDE IMPACTED ACCIDENT - PLEASE MAKE SURE WINDSHIELD AND DRIVER SIDE WINDOW ARE THOROUGHLY LOOKED AT. THANK YOU FOR YOUR HELP AND TIME ! *TR

VEHICLE INVOLVED: 2011 NISSAN JUKE SL AND HAS 4,192 MILES ON THE ODOMETER. WHILE DRIVING DOWN THE HIGHWAY, WE RAN OVER SOME DEBRIS WHICH PUNCTURED THE GAS TANK, CAUSING ALL OF THE GAS TO BEGIN POURING OUT OF THE TANK. WE HAD JUST FILLED UP THE 11.8 GALLON FUEL TANK AND HAD NO IDEA THE FUEL WAS LEAKING UNTIL WE PULLED INTO THE DRIVEWAY APPROX. FIVE MILES LATER. WE CALLED THE FIRE DEPT. FOR FEAR OF THE CAR EXPLODING IN THE DRIVEWAY. THE FIREFIGHTERS WERE SHOCKED THERE WAS NOTHING PROTECTING THE FUEL TANK FROM ROAD DEBRIS BOUNCING UP AND PUNCHING A HOLE INTO IT. I FEEL THIS IS A MANUFACTURERS DEFECT. THE GAS TANK SHOULDN'T BE SITTING OUT SO EXPOSED. NISSAN HAD A SIMILAR PROBLEM WITH THE MURANO FOR WHICH THEY ORDERED A SAFETY RECALL TO ADDRESS THIS PROBLEM. THEY SHOULD DO THE SAME WITH THE JUKE. THE LOCAL DEALERSHIP AND NISSAN CORPORATION HAS SHOWN NOT A CARE FOR WHAT HAPPENED TO MY WIFE AND I, CLAIMING IT'S NOT THEIR FAULT WE RAN OVER SOMETHING IN THE ROAD. THE REALITY IS SOME THINGS ARE UNAVOIDABLE TO RUN OVER AND THE GAS TANK SHOULDN'T BE SO EASILY RUPTURED AND POSITIONED WITH NO TYPE OF PROTECTIVE PLATE IN THE WAY. THE REPAIR BILL WAS $863.04 TO PUT IN A NEW GAS TANK. MY WIFE IS NOW TERRIFIED OF DRIVING THE CAR FOR FEAR OF BEING BLOWN UP AND WANTS TO GET RID OF IT. *TR

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE AIR FLOW METER BECAME UNATTACHED FROM THE TUBE ASSEMBLY INLET, CAUSING THE FAILURE. AS A RESULT, THE TUBE ASSEMBLY INLET WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,697 AND CURRENT MILEAGE WAS 7,200.

ON THIS DATE I WAS DRIVING DOWN INTERSTATE AND MY AIR CONDITIONER STOPPED COOLING. I TOOK IT TO THE LOCAL NISSAN PLACE AND THEY SAID SOMETHING "JUMPED" UP FROM THE ROAD AND PUT A HOLE IN MY A/C CONDENSER. MY INSURANCE AGENT HAS NEVER HEARD OF THIS BEFORE AFTER THE NISSAN PLACE TOLD ME TO CLAIM IT ON MY INSURANCE. THEY STATED THAT NISSAN WAS JUST TRYING TO GET OUT OF MY WARRANTY COVERING THIS. I HAVE HAD THE NISSAN JUKE 2011 FOR ONLY 2 MONTHS. *TR

WINDSHIELD WIPERS CANNOT BE RAISED WITH HOOD UP, WHICH MAKES CLEARING WINDSHIELD OF SNOW/ICE VERY DIFFICULT, OR EVEN CLEANING THE WINDSHIELD. RAISING WIPERS WILL PEEL PAINT FROM EDGE OF HOOD. *TR