NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Nissan Pathfinder. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
A component is draining my battery. 7/21 New battery installed by Dealer. I'm told that the alternator is good. 7/28 adjustment on brake/starter switch??? Dealer wasn't clear. Said problem was fixed. 8/4 returned the SUV back to local dealer . Now I'm told that the Tow Bar was pulling 4 amps of energy and draining the battery, and that I should return the vehicle back to the place of purchased to have repaired. Our 2015 was purchase brand new with the Tow Bar as part of the accessary package. I have a Nissan Security Plus Extended Warranty. The Tech suggested that the Tow Bar may not have been Factory Installed. In the interim, I have been without transportation for 8 days.
The contact owns a 2015 Nissan Pathfinder Platinum. The contact received notification of NHTSA Campaign Number: TBD (LATCHES/LOCKS/LINKAGES), Manufacturer Recall Campaign: R24C6; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When driving, many times while going uphill, the car starts to jerk if I press the gas it jerks more. I have to let go of the gas and then press to go fast for it to stop. At times, it has caused for other cars to rear end or for me to go into another car. The jerkin is becoming a safety hazard for me and I’ve only had the car since July. This is my first Nissan ever and would have never imagined to experience such issues.
Transmisson is stuttering. Check engine light was on when i had it read came back as CVT leak. Vehicle only has 107,000 miles on it.
When driving for any period of time over a half hour the vehicle will cut power and stop the vehicle. I was turning left at a busy intersection, hit the gas to go and the vehicle lost power and I rolled into the intersection. I could not go forward because the transmission was dead. Nissans solution is a transmission software update. They said it was repaired and after I left the dealership, 40 mins into the drive the vehicle quit at 55mph. This is incredibly dangerous and Nissan is fully aware of the defective CVT transmission they've engineered. Someone needs to stop them before people start dying.
I just got a recall for the hood latch. Although ours hasnt popped open yet, it bounces around like crazy when driving on the highway or if its windy out. We just returned from a 10 hour trip and going down the highway we pulled off to check because it was bouncing so much. Was very nervous going down the highway that it was going to pop open. This def is a safety issue.
The contact owns a 2015 Nissan Pathfinder. The contact received notification of NHTSA Campaign Number: 22V420000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35-40 MPH, the hood inadvertently opened. The contact pulled over to the side of the road and was able to close the hood using excessive force. The fender was damaged while closing the hood. The vehicle was not repaired. The manufacturer was made aware of the issue and failure. The approximate failure mileage was 77,000. VIN tool confirms parts not available.
Car will not recognize key. It says key ID incorrect therefore I can not start it by the push to start button
There was a vehicle at a complete stop doing an illegal left turn, the car behind him was able to swerve around him but I was not able to I hit the brakes twice all the way down and the car did not stop. At the impact the air bags did not deploy. There were not skid marks on the road either, making me believe that the brakes did not do its job. The vehicle is now at the shop waiting for my insurance adjuster to let me know what the next step is. I just spent $5,000 on the transmission just to have this issue arise, luckily my family and I were not seriously injured but it left my kids traumatized. No warnings were issued before the crash.
The contact owns a 2015 Nissan Pathfinder. The contact stated that the front driver’s side seat warmer stopped functioning. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the harness connector on the climate-controlled seat control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and that the contact had to pay out of pocket for the repair. The failure mileage was 104,000.
The contact owns a 2015 Nissan Pathfinder. The contact received notification of NHTSA Campaign Number: 22V420000 (Latches, Locks, Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at an undisclosed speed, the hood became unlatched. The failure mileage was unknown. VIN tool confirms parts not available.
Shuttering occurs upon acceleration from a stop and loss of power. Intermittent stalling an extreme loss of power.
I bought my 2015 Pathfinder new in 2016. Love the vehicle but I am disappointed in how quickly it started to "fall apart". I had a Altima with over 200 000 miles without a single part breaking on it. I bought my Pathfinder based on the premise that all Nissan products are as good as my Altima. I have only 52000 miles on my Pathfinder now and I have a defective cooling fan making a terrible noise. There is no support for my Pathfinder any longer from Nissan and the cost of replacing the fan is well over $1400. I expected more from Nissan and my new vehicle for next year will be based on my experience with Nissan. I am not sure I will be driving a Nissan next year. Nissan is cheeping out on product that they use for their vehicles now, it's too bad, they used to have very well built products.
CVT Transmission Internal Failure Judder Code P17FO Cost to replace $5000 Broken Radiator Fan cost to replace $938 Total repairs required $6281. Car located at Canon Nissan Dealer. Another repair shop indicated they are seeing failed CVT transmissions on many 2015 Pathfinders and Nissan models which appears to be a manufacturers defect. No warning lights. started naking noises week or two ago. indicated the fan was dangerous.
We bought this Nissan Pathfinder SV model with 4-wheel drive brand new in 2015. This model supposed to have had an upgraded Continuously Variable transmission (CVT). It is meticulously maintained. In 2020 at 70,000 miles the CVT oil was changed by the Nissan dealer. The dealer said that there was nothing abnormal with the car and it was doing well. About year later at around 80,000 miles, car started to sporadically shudder and loose power when cruising at a low speed and when trying to accelerate or go up a hill with slow speeds. There was no check engine light, or any other indicators that there was a problem. We took it to the Nissan dealer and the dealer ran diagnostics. They charged us $129.95 for an hour of troubleshooting and give us a report that the car has a code P17F1 - the CVT Judder. This indicates that there is a problem with the CVT steel belt or the CVT valve body. According to Nissan these problems can not be repaired. The only fix is transmission replacement at the cost of $6,042.76. This car is few months after the warranty expired. We are another family victimized by Nissan who knows that they have problems with their CVT and they keep selling bad vehicles.
Vehicle started hesitation between 20 and 30 mph. Took to Nissan of Wood River and paid for diagnostic test and came back with code to replace transmission. Vehicle could have broke down on highway. Took to transmission shop, they verified and replaced transmission at 127k miles. There were never any warning lights or messages that appeared.. cost over $4500.00 for replacement. Nissan is aware of the CVT transmission problems and should recall.
We bought our car from Newton Nissan south in 2019 it’s a 2015 and has a CTV transmission well now the CTV transmission will not switch into any other gears it jerks and shakes bucks etc I have read that this is a on going issues with this type of transmission well because the in-service date being 2015 the warranty does not cover the car even thought we didn’t purchase it will 2019 I’m trying to see what can be done about this because it’s not a uncommon issue for this type of transmission
On 8-16-21, while driving at highway speed, the sunroof over the driver/passenger area in the vehicle spontaneously exploded. No evidence of any item hitting it was located. No vehicles or underpasses were near the vehicle when this occurred. From attached photographs, it is clear the glass pushed up from the explosion, not downward as if something impacted it.
Car stuffers at low speeds and looses power when shifting from 1 to 2 and 2 to 3 at times.
PURCHASED THIS VEHICLE IN FEBRUARY 2019. TWO YEARS LATER IN MAY 2021, I WAS SLOWING DOWN TO MAKE A TURN AND WHEN IT WAS TIME TO ACCELERATE OUT OF THE TURN, THE CAR FELT LIKE IT LOST POWER AND EVEN THOUGH I WAS PUSHING THE GAS PEDAL, THE CAR SEEMED TO BE STUCK AND HESITATING. IT WOULDN'T GO OVER 5MPH. BROUGHT INTO CARMAX WHERE I PURCHASED IT FROM, BUT BECAUSE THERE WERE NO LIGHTS ON THEY COULDN'T FIND THE PROBLEM AND THE DIAGNOSTIC DIDN'T PICK UP ANY CODES. TWO DAYS LATER THE CAR DID THIS AGAIN AND THIS TIME IT LITERALLY DIED AS WELL IN THE MIDDLE OF A BUSY STREET. THIS TIME IS RATTLED AND SHOOK WHEN IT DIED. CARMAX SAID TO BRING IT IN TO A NISSAN DEALERSHIP. NISSAN TRIED TO GET ME TO PAY FOR A NEW ENGINE!! SAID THERE WAS SLUDGE ON THE OIL CAP AND THAT WAS AN INDICATION THAT WE NEVER CHANGED THE OIL. WE CHANGE THE OIL EVERY 5,000MILES! CARMAX WARRANTY WOULDN'T APPROVE A NEW ENGINE BASED ON 1 MECHANICS OPINIONS. I KEPT INSISTING IT FELT LIKE A TRANSMISSION ISSUE, BUT THEY CAN ONLY INVESTIGATE IF THEY HAVE A DIRECTION VIA IDIOT LITE OR CODE FROM THE DIAGNOSTIC. SO IF THEY DID THE INSPECTION AND THERE WAS AN ISSUE, THEN IT WOULD BE COVERED BY THE EXT. WARRANTY. BUT IF THEY DIDN'T FIND AN ISSUE, I WAS RESPONSIBLE FOR INSPECTION AND LABOR $300+. THEY REPLACED THE ALTERNATOR. CAR HAS BEEN RUNNING GREAT FOR THE LAST 9 MONTHS UNTIL THIS WEEK! THE CAR IS DOING IT AGAIN. SEVERAL TIMES IN A MATTER OF 3 DAYS THE CAR HAS LITERALLY FELT LIKE IT LOSES ITS POWER AND WONT GO OVER 20MPH NO MATTER HOW FAR YOU PUSH ON THE GAS PEDAL. SEEMS TO HAPPEN WHEN ACCELERATING FROM A SLOW DOWN, STOP, TURN OR AN INCLINE. YOU CAN LITERALLY FEEL THE LOSS IN POWER. BROUGHT IT TO A DIFFERENT NISSAN DEALER, WHO SAID RIGHT AWAY IT SOUNDS LIKE THE CVT TRANSMISSION ISSUE. I AM DEVASTATED. I LOVE EVERYTHING ABOUT THIS VEHICLE. I AM PRAYING THAT CARMAX'S EXTENDED WARRANTY COVERS THIS AND THAT IT FIXES THE PROBLEM. CONCERNED WHEN I READ OTHERS HAD IT FIXED BUT STILL HAVING THE ISSUE!
TL* THE CONTACT OWNS A 2015 NISSAN PATHFINDER. THE CONTACT STATED WHILE PARKING THE VEHICLE, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE POWER STEERING UNIT NEEDED TO BE REPLACED. THE CONTACT CALLED JEFF WYLER NISSAN OF CINCINNATI (8680 COLERAIN AVE, CINCINNATI, OH 45251, (513)385-1400) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
FOR OVER 6 MONTHS MY VEHICLE HAS BEEN SPUTTERING OFF AND ON. JUST RECENTLY, WHEN CRANKING IT UP, IT WOULD BLOW OUT WHITE SMOKE AND SPUTTER EVEN WORSE. WE BOUGHT IT IN MARCH 2020 KNOWING IT WAS SPUTTERING BUT THE DEALERSHIP CLAIMED TO HAVE FIXED IT. NOW IT'S WITH NISSAN WHERE IT'S BEEN FOR ALMOST 2 WEEKS. THEY'RE STATING THAT THE TRANSMISSION AND ENGINE HAS TO BE REPLACED. THEY ALSO STATED THAT THESE VEHICLES ARE NOTORIOUS FOR THESE ISSUES. I'VE ALSO FOUND NUMEROUS COMPLAINTS ONLINE ABOUT THESE PARTICULAR YEAR AND MAKE/ MODEL VEHICLES HAVING THE SAME ISSUES. IF THIS REALLY IS AN ISSUE, IT NEEDS TO BE ADDRESSED!
THERE WAS A RECALL FOR A HIGH PITCH SOUND FROM THE RADIATOR. WELL MY CAR IS DOING THIS ISSUE WHERE THE HEAT IS ON AND IT SOUNDS HORRIBLE FROM THAT AREA. COULD IT NOT OF BEEN REPAIRED LIKE IT STATS? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AS YOU ARE DRIVING THE CAR LOOSES POWER, IT HAPPENS RANDOMLY WHEN DRIVING, TURNING CORNERS , GOING UP HILLS HAVE TO PUMP THE GAS TO MAKE IT GO ALSO HAVE TO PUT THE GAS PEDAL TO THE FLOOR GOING UP HILL AND AT TIMES ON STRAIGHT ROAD.THE DEALER SCANNED IT WAS THE CVT TRANSMISSION. WE REPLACED IT AND STILL HAVING THE PROBLEM, NISSAN IS AWARE THERE IS A PROBLEM WITH NISSAN TRANSMISSIONS HOPEFULLY YOU CAN LOOK INTO THIS IT IS A SAFETY HAZARD ON THE ROAD, HOPEFULLY SOMEONE ISN'T HURT OR KILLED OVER THIS PROBLEM. THEY REPLACED THE TRANSMISSION $5000 COST TO US AND THE PROBLEM STILL IS NOT FIXED, I HAVE DOCUMENTS TO SHOW WHAT THEY REPLACED BUT DO NOT HAVE ANYWAY TO GET THESE TO YOU,IF YOU HAVE A FAX NUMBER WE CAN FAX THEM TO YOU. WOULD APPRECIATE ANYTHING YOU CAN DO TO HELP, THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ELECTRICAL ENGINE COOLING FAN FAILURE ASSEMBLY. LOUD GRINDING NOISE ON DRIVER SIDE FAN WHICH IS AN ASSEMBLY OF TWO FANS IN ONE UNIT. WIDELY AVAILABLE INFORMATION ON WEB POINTS TO WHEEL BEARING FAILURE INSIDE THE FAN.
The contact owns a 2015 Nissan Pathfinder. The contact received notification of NHTSA Campaign Number: 21V020000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
THE CAR SUDDENLY STARTED STALLING ON THE HIGHWAY AND WOULD NOT ACCELERATE AND STUCK AT THE SAME SPEED. THE CHECK ENGINE LIGHT CAME ON. THIS HAPPENED A FEW TIMES WHERE THE CAR WOULD STALL AND THE ACCELERATION WOULD NOT WORK ON LOCAL ROADS AS WELL AS THE INTERSTATE THUS CONSIDERABLY SLOWING THE SPEED OF THE TRAFFIC UPON GETTING IT INSPECTED AT THE DEALERSHIP, THEY FOUND THE CRANKSHAFT SENSOR WAS FAULTY.
I JUST PURCHASED THIS SUV USED WITH 84000 MILE WITHIN 24 HR THE CAR STARTS TO DRIVE LIKE I AM RUNNING OVER SPEED BUMP LIKE IT'S NOT PULLING OR SOMETHING KIND OF HARD TO EXPLAIN THE GAUGES BOUNCE BACK AND FORTH WHEN IT HAPPENS IT'S TRYING TO PICK UP SPEED BUT STALLING IT'S CLEARLY THE CVT ISSUE IT HAPPENED ON THE HIGHWAY AND JUST RIDING THROUGH TOWN IT FELT LIKE IT WAS LOSING POWER NOT WANTING TO THE SAME SPEED I WAS AT
VERY LOUD PLASTIC RATTLE WHEN CLIMATE CONTROL IS TURNED ON AND PLASTIC FAN AT THE ENGINE SIDE OF THE RADIATOR STARTS SPINNING.
GOOD DAY. SINCE THE 1ST DAY OF PURCHASING THIS VEHICLE I WAS EXPERIENCING ISSUES WITH TRANSMISSION LIKE HESITATION, JERKING / SHUDDERING / SHAKING AND ABNORMAL WHINING NOISE WHILE DRIVING AT LOW SPEEDS. I WAS NOT AWARE ABOUT NISSAN'S MAJOR CVT ISSUES UNTIL RECENTLY. VEHICLE'S BRAKING IS AFFECTED BECAUSE OF THIS ABNORMAL TRANSMISSION'S OPERATION AS THE VEHICLE DOES NOT IMMEDIATELY STOP AS NEEDED OR REQUESTED INSTEAD OFTEN SLIPPING OCCURS WHEN DOWNSHIFTING TO LOWER GEARS. NISSAN SERVICE CENTER WAS VISITED ONCE ABOUT A YEAR AGO OR LESS. I WAS TOLD THAT THE SOFTWARE FOR TRANSMISSION WAS SOMEHOW MISSING ON THE VEHICLE, WITHOUT EXPLAINING HOW CAN A VEHICLE BE MANUFACTURED WITHOUT TRANSMISSION SOFTWARE. AFTER INSTALLING THE SOFTWARE, THE DEALERSHIP WAS UNABLE TO PIN POINT WHAT IS THE PROBLEM WITH MY VEHICLE. I WAS CHARGED ABOUT $140 WITHOUT BEING PROVIDED A CLEAR DIAGNOSE, BUT WAS TOLD THAT MOST LIKELY THE CAR NEEDS A NEW TRANSMISSION. CONTROL VALVE BODY WAS REPLACED SINCE THEN, HOWEVER VEHICLE DRIVES THE SAME EXACT WAY. PLEASE, ADVISE HOW CAN GET ASSISTANCE FROM.
WE WERE DRIVING ON A HIGHWAY AT 70 MPH WHEN THE HOOD OPENED UP AND HIT THE WINDSHIELD. THE SAFETY LATCH DID NOT ENGAGE. IT BENT UP THE HOOD, CRACKED THE WINDSHIELD AND DENTED THE ROOF. THE HOOD WAS DOWN AND LATCHED WHEN WE LEFT. I KNOW NISSAN HAD RECALLS FOR 2013 AND 14. I CALLED NISSAN BUT HAVE NOT HAD A RESPONSE AS OF THIS WRITTING
MY CAR HAS LESS THAN 28000 MILES AND I HAD TO HAVE A NEW TRANSMISSION.
THE ENGINE COOLING FAN PART NUMBER 21481-3JA2E HAS FAILED TWICE IN THIS VEHICLE. FIRST TIME AT 50,529 MILES AND AGAIN AT 106,370
WAS IN ACCIDENT MOVING ABOUT 10 MILES PER HOUR AND SLOWING AS APPROACHING LIGHT ON A LOCAL CITY STREET. CAR TRUED TO PASS ILLEGALLY ON LEFT. I MOVED RIGHT TO AVOID AND HIT CAR IN FRONT OF ME AT VERY SLOW SPEED. NO VISIBLE DAMAGE TO FRINT END. DRIVER AIRBAG OPENED IN A PARTIALLY DEFKATED MANNER. SHOULD NOT EVEN HAVE OPENED . ESPECIALLY INCORRECTLY
ON MULTIPLE OCCASIONS (AT LEAST 6 - TWICE WITHIN 10 MINUTES OF EACH OTHER), WHEN TURNING AFTER SLOWING DOWN OR BEING AT A COMPLETE STOP, THE CAR SEEMS TO LOSE POWER. IT WILL NOT ACCELERATE UNLESS YOUR FOOT IS TAKEN OFF THE GAS PEDAL AND THE GAS PEDAL IS PRESSED DOWN AGAIN. IT A A SAFETY CONCERN BECAUSE THERE HAS BEEN ONCOMING TRAFFIC WHEN THIS HAS HAPPENED. AN ACCIDENT IS BOUND TO OCCUR. THE CAR DEALER CAN'T ISOLATE THE ISSUE. THEIR RECOMMENDATION IS TO REPLACE THE ABS MODULE WHICH THEY THINK MIGHT FIX THE PROBLEM.. THE COST IS $2100 FOR THE PART ALONE TO REPAIR WHAT THEY HOPE WILL FIX IT. THIS SHOULD ABSOLUTELY BE A RECALL.
DRIVER SIDE VISOR KEEP FALLING DOWN WHILE DRIVING
THE COOLING FAN BEGAN TO RATTLE, ALMOST COMING OFF INTO THE RADIATOR. THEN THE CONDENSER WENT OUT FOR THE A/C. BOTH PARTS WERE REDESIGNED BY NISSAN, WHICH ACKNOWLEDGES THAT THERE IS A PROBLEM.
UNREPAIRED SAFETY RECALLS REPORTED BY NHTSA
I HAVE BOUGHT A 2015 NISSAN PATHFINDER FROM THE DEALER AND CURRENTLY HAS 44,507 MILES ON IT AND THE RADIATOR FAN STARTED MAKING CLANKING SOUND ITS VERY LOUD. NOW I HAVE TO GET THIS FIXED BUT I AM NOT THE ONLY ONE THEIR ARE THOUSANDS OF PEOPLE ONLINE WHO HAD THE SAME PROBLEM WITH THE SAME VEHICLE JUST SEARCH IT ONLINE AND YOU WILL FIND IT. I GUESS THIS A COMMON PROBLEM WITH THE NISSAN PATHFINDERS AND THIS NEEDS TO BE RECALLED. *TR
cvt transmission is the worse my vehicle stopped on me on the highway coming from miami to orlando no warning nothing just stopped, the vehicle goes faster than it actually says with my children the only direction it could go into is reverse late at night it was so scary. I know if I could change my vehicle I would for a vehicle without CVT Transmission it doesn't shift like normal which is shifting at each short line it races to 3 to 4 then goes down putting more where and tear than norm
NOTICED THAT A LOUD CLACKING/CLUNKING NOISE WAS COMING FROM THE FRONT OF THE HOOD WHEN I PULLED INTO GARAGE. NOISE SEEMED TO ONLY BE APPARENT WHEN A/C TURNED ON. BROUGHT CAR TO DEALER AND IT WAS DETERMINED THAT THE COOLING FAN WAS DEFECTIVE. SEEMS LIKE THIS IS A VERY COMMON PROBLEM THAT NISSAN REFUSES TO ADDRESS. THE NISSAN PATHFINDER NEEDS TO BE RECALLED AND HAVE THE COOLING SYSTEMS REPLACED. *TR
NOTICED THAT A LOUD CLACKING/CLUNKING NOISE WAS COMING FROM THE FRONT OF THE HOOD. NOISE SEEMED TO ONLY BE APPARENT WHEN A/C IS TURNED ON. IT SEEMS THAT THE COOLING FAN IS DEFECTIVE. *TR
NOISE COMING FROM THE FRONT OF THE VEHICLE FROM FAN ASSEMBLY AS A/C IS PUT ON. NOISE GOES AWAY AS CLIMATE CONTROL IS TURNED OFF. READING MULTIPLE FORUM THIS SEEMS TO BE A COMMON PROBLEM ON NISSAN PATHFINDER (2013-2017). OEM PART COST $513 AND REPLACEMENT AT DEALER FOR VEHICLES THAT ARE OUT OF WARRANTY COST $1000 OR MORE. SOMETHING NEEDS TO BE DONE ABOUT THIS BY THE MANUFACTURER TO RESOLVE THE ISSUE. REPLACING FAN ASSEMBLY IS NOT TRIVIAL FOR CONSUMERS. *TR
TL* THE CONTACT OWNS A 2015 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER'S SIDE AIR BAG SENSOR LIGHT ILLUMINATED, INDICATING THE FRONT PASSENGER SIDE AIR BAG SYSTEM WAS TURNED OFF WITH A THE PASSENGER SEATED IN THE FRONT PASSENGER'S SIDE SEAT. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V681000 (AIR BAGS), AT CASTRUCCI'S OF DAYTON LOCATED AT 3013 MALL PARK DR, DAYTON, OH 45459. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
AT RANDOM TIMES, WHEN THE REAR, POWER, LIFT GATE IS OPENED, IT REACHES THE POINT OF BEING FULLY OPENED, AND THEN CLOSES ON IT'S OWN. THIS CREATES A SIGNIFICANT SAFETY HAZARD BECAUSE IF YOU ARE REACHING INTO THE REAR CARGO AREA, THE LIFT GATE COMES DOWN ON YOUR HEAD, NECK, OR BACK. THIS HAS BEEN A PROBLEM SINCE THE CAR WAS PURCHASED NEW IN 2015 BUT NOTHING HAS BEEN DONE BY A DEALER BECAUSE THE PROBLEM IS RANDOM. THIS HAPPENS WHEN THE VEHICLE IS PARKED. THERE DOES NOT APPEAR TO BE ANY REASON FOR THIS DEFECT. UPON DOING AN INTERNET SEARCH, THIS ISSUE HAS BEEN REPORTED IN VARIOUS FORUMS BY MULTIPLE OTHER PARTIES, BEGINNING AROUND 2014. THE FIRST TIME I WAS HIT BY THE LIFT GATE WHICH CLOSED ON IT'S OWN WAS IN MAY 2020
AFTER USING BRAKES EITHER AT A STOP LIGHT OR WHILE DRIVING, WHEN I REAPPLY THE GAS PEDAL NOTHING HAPPENS. THE RPMS STAY AT IDLE AND THE VEHICLE BARELY MOVES. PROBLEM INTERMITTENT AND UNPREDICTABLE. IT APPEARS THAT THE BRAKE LIGHTS STAY ON WHEN THIS IS HAPPENING. I HAVE EVEN PARKED THE CAR AND TURNED OFF THE VEHICLE AND THE BRAKE LIGHTS STAY ON. HAS HAPPENED WHEN TRYING TO ACCELERATE ONTO A HIGHWAY. VERY DANGEROUS! I HAVE ALMOST BEEN REAR ENDED AT TRAFFIC LIGHTS. *TR
VEHICLE WILL NOT ACCELERATE WHEN STOPPED AT LIGHT, STOP SIGN, SWITCHING FROM REVERSE TO DRIVE INTERMITTENTLY. THIS HAPPENS WHEN IT WANTS TO. THE BRAKE LIGHT SWITCH WAS REPLACED A COUPLE WEEKS AGO WHEN THE BRAKE LIGHTS WERE NOTICED TO NOT SHUT OFF AND VEHICLE WOULD TURN ON WITHOUT PRESSING THE BRAKE PEDAL. SEEMED TO FIX THE SITUATION BUT NOW AGAIN HAVING THE SAME ISSUES. BRINGING CAR BACK TO NISSAN DEALER FOR REPAIR. FOUND THAT YEARS PRIOR THERE WAS A SAFETY RECALL BUT NOT FOR THE 2015. THIS IS VERY DANGEROUS ESPECIALLY WHEN PULLING OUT IN FRONT OF TRAFFIC. CAR WILL NOT ACCELERATE UNTIL BRAKE PEDAL IS PRESSED OR LETTING OFF THE GAS PEDAL, THEN REENGAGING. THIS IS IN CITY OR STOPPED THEN ACCELERATING TO RAMP TO GET ONTO THE HIGHWAY. BRAKE LIGHTS STAY ON WHICH IS ALSO HAZARDOUS WHEN OTHERS WOULDN'T KNOW WHEN I'M ACTUALLY STOPPING. THE ACCELERATION ISSUE SEEMS TO HAPPEN WHEN STOPPED THEN ACCELERATING. THE BRAKE LIGHTS SEEM TO STAY ON WHEN THEY WANT TO STICK. THE BRAKE LIGHT IS HARD TO TURN OFF. PRESSING THE BRAKE PEDAL WHEN CAR IS OFF A FEW TIMES HELPED AFTER 3 TRIES. HARD TO KNOW IF BRAKE LIGHTS ARE ON CONSTANTLY IN THE DAY BUT WHEN IT'S DARKER OUT ABLE TO NOTICE MORE. *TR
TL* THE CONTACT OWNS A 2015 NISSAN PATHFINDER. THE CONTACT STATED THAT AT START-UP THE BRAKE LIGHT ILLUMINATED AND REMAINED ILLUMINATED CONTINUOUSLY. DUE TO THE FAILURE, THE VEHICLE COULD BE STARTED WITHOUT DEPRESSING THE BRAKE PEDAL. THE TRACTION CONTROL WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIORITY NISSAN (14840 STONECROFT CENTER CT, CHANTILLY, VA 20151), WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V380000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
TO WHOM IT MAY CONCERN; I HOPE THAT THIS EMAIL DOESN'T FALL UNDER DEAF EARS AND SOMEONE CAN REACH OUT AND ASSIST ME WITH MY VEHICLE PROBLEM. THIS IS A SAFETY CONCERN AND NEEDS YOUR IMMEDIATE ATTENTION. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALERSHIP WHO HAS INFORMED ME THAT THIS IS A MANUFACTORY PROBLEM. I HAVE THREE LOVELY KIDS THAT DEPEND ON THEIR MOTHER TO DRIVE THEM AROUND. AS A LOYAL NISSAN OWNER, THE BRAND HISTORY AND QUALITY IS WHY I HAVE BEEN WITH YOU FOR YEARS AND THE REASON I INVESTED IN THE PURCHASE OF YOUR VEHICLE (BRAND NEW). MY ENTIRE FAMILY HAS ALWAYS BEEN NISSAN LOYAL CUSTOMERS FOR YEARS AND THIS HAS ERODED OUR CONCERNS IN THE QUALITY AND BRAND. MY FAMILY AND I HAVE NEVER EXPERIENCED THIS POOR QUALITY ON PREVIOUS VEHICLES THAT WE PURCHASED IN THE PAST SO THIS IS WHY I COME TO YOU NOW THAT THE DEALERSHIP IS UNABLE TO ASSIST US. I HOPE THIS LAST EFFORT TO REACH OUT TO YOU AND ADDRESS MY SAFETY CONCERNS. WE EXPECT THAT YOU ARE AS LOYAL TO YOUR CUSTOMERS AS YOUR CUSTOMERS ARE LOYAL TO YOU WHEN THERE IS AN ISSUE. MY VEHICLE SEEMS TO SHUDDERS (JERKS AND STUTTERS) DURING ACCELERATION OR DRIVING FOR NO APPARENT REASON. IT HAS HAPPENED SEVERAL TIMES AND WITHOUT WARNING AND FOR NO APPARENT REASON. MY LOCAL DEALERSHIP INSPECTED THE VEHICLE AND INFORMED ME THAT THIS IS A MANUFACTORY ISSUE/DEFECT AND I NEEDED TO CONTACT YOU. I ATTACHED A COPY OF THE DEALERSHIP INSPECTION. I REVIEWED THE US NHTSA WEBSITE AND NOTICED SEVERAL SIMILAR ISSUES RELATED TO MY MODEL FROM VARIOUS CUSTOMERS SEEM TO HAVE THIS PROBLEM. PLEASE REVIEW AND INFORMED ME WHAT COURSE OF ACTION I NEED TO PROCEED. WE WAIT FOR YOUR RESPONSE AND HOPE TO SEE THIS MATTER RESOLVED.
TL* THE CONTACT OWNS A 2015 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING AND MAKING A TURN THE SUNROOF EXPLODED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS INFORMED TO NOTIFY THE INSURANCE COMPANY TO HAVE THE VEHICLE REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.