There are 40 owner-reported air bags & restraints complaints for the 2004 Nissan Questin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.
THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....
ALL SIDE AIR BAGS HAVE ACTIVATED WITHOUT ANY ACCIDENT OR COLLISION. THE REARWARD BAGS ACTIVATED AT 5 MPH THE FORWARD SIDE AIRBAGS ACTIVATED WHILE THE VEHICLE WAS NOT MOVING.
PASSENGER AIR BAG LS OFF, LIGHT FLASHING SPEEDOMETER STARTS AT 30MILES
MY HUSBAND WAS ACCELERATING AFTER BEING AT A COMPLETE STOP AT A SIGN AND THERE WAS AN EXHAUST PIPE IN THE MIDDLE OF THE ROAD. THE PIPE HIT OUR MUFFLER AND AFTER ABOUT 500 YARDS, BOTH THE PASSENGER AND DRIVER'S AIRBAG DEPLOYED AND THE CAR ALARM WENT OFF FOR 15-20 MINUTES. AFTER HAVING THE VAN TOWED TO AN AUTOBODY SHOP, THEY COULD ONLY FIND ONE POINT OF IMPACT IN THE MUFFLER. WE SPOKE TO NISSAN AND WERE TOLD THAT THERE WAS NO KNOWN ISSUES AND THEY WOULD NOT DO ANYTHING ABOUT THE ISSUE. OUR INSURANCE IS NOW TOTALING THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED WHEN AN OCCUPIED WAS PRESENT. THE FAILURE RECURRED SPORADICALLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMEBR: 16V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
DRIVING ON A LOCAL SINGLE LANE ROAD IN THE EARLY EVENING (DUSK) AND THE WEATHER WAS CLEAR AND DRY. THE DRIVERS AIR BAG DEPLOYED. THERE WAS NO IMPACT WITH THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENTIRE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE TIRES WERE CHANGED AND NEW TIRES WERE INSTALLED BUT THE SHAKING PERSISTED. THE TIRE SENSOR AND AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND DID NOT ATTEMPT TO REPAIR OR INSPECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.
I HAVE NISSAN QUEST 2004 MINI VAN. 2 WEEKS BACK ONE DAY MY SON 7 YEAR OLD GOT TRAPPED IN THE 3RD ROW SEAT ON THE PASSENGER SIDE. WE COULDN'T TAKE HIM OUT. IF I TRY TO LOOSE THE BELT THE IT KEEP LOCKING FINALLY I HAD TO CUT THE SEAT BELT. USUALLY IF THE BELT LOCKSUP THEN IF YOU RELEASE THE BELT IT USUALLY FREES UP BUT IT DIDN'T DO IT . LUCKILY THIS HAPPENED WHEN GOT TO BACK TO HOME AND MY KIDS WERE TRYING TO COME OUT OF THE VAN. I THINK THIS NEEDS A LITTLE ATTENTION. I DON'T KNOW IF THIS IS FAULTY SEAT BELT OR FAULTY MECHANISM. I STRONGLY BELIEVE THIS MECHANISM WAS FAULTY AND THERE IS A POSSIBILITY OF KIDS GETTING TRAPPED IF THEY ARE NOT PROPERLY USING SEAT BELTS. MAINLY IF THE LOCK AND RELEASE MECHANISM IS NOT WORKING PROPERLY. *TR
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT'S SON PULLED THE SEAT BELT ACROSS HIS CHEST AND SIMULTANEOUSLY ATTEMPTED TO TURN HIS BODY, WHICH RESULTED IN THE SEAT BELT WRAPPING AROUND HIS NECK. THE CONTACT ATTEMPTED TO RELEASE THE SEAT BELT AND NOTICED THAT IT HAD LOCKED, WHICH MADE IT DIFFICULT FOR HER TO RELEASE THE CHILD. THE CHILD WAS FINALLY ABLE TO BE RELEASED AND SUSTAINED BRUISING AROUND HIS NECK. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,111.
5/10/08-JUST HAD A FRONT END COLLISION IN OUR 2004 NISSAN QUEST MINIVAN CARRYING MYSELF, HUSBAND & 3 CHILDREN-ONE IN A CARSEAT. DRIVER IN OTHER VEHICLE FAILED TO YIELD TO MY RIGHT OF WAY AND IMPACT WAS MADE BY MY VAN TO THE SIDE OF HER CAR WITH ME GOING APPROX. 35MPH AND SHE WAS GOING ABOUT THE SAME. MY BODY CAME FORWARD EVEN WITH THE SEATBELT BUCKLED, MY SONS CHESTS ARE BRUISED FROM THE SEATBELTS AND NONE...NONE...OF THE AIRBAGS IN THAT VAN DEPLOYED!!! WE BOUGHT THE VAN FOR SAFETY REASONS! WE PURCHASED IT BECAUSE OF THE SIDE CURTAIN AIRBAGS & NOT EVEN THE FRONT AIRBAGS DEPLOYED! I WANT THIS LOOKED INTO AND I WANT SOME ANSWERS AS TO WHY THEY DIDN'T DEPLOY. WERE THERE EVEN AIRBAGS IN THE VAN? OBVIOUSLY WE HAVEN'T SEEN THE DAMAGE IN DAYLIGHT HOURS, BUT AT THOSE SPEEDS AND SINCE WE HIT HEAD ON AT THE VERY LEAST THE AIRBAGS IN FRONT SHOULD HAVE DEPLOYED. THANK YOU. *TR
ON 1-11-08 I WAS INVOLVED IN A SINGLE CAR COLLISION IN MY 2004 NISSAN QUEST. I WAS AVOIDING ANOTHER VEHICLE AND SWERVED INTO A CEMENT BARRIER WAL, HEAD ON. I THEN TRIED TO CORRECT THE VEHICLE AND STRUCK THE RIGHT FRONT BUMPER INTO ANOTHER CEMENT WALL. NEITHER AIRBAG DEPLOYED. MY VEHICLE HAS BEEN LOOKED AT BY PROGRESSIVE AND A BODY SHOP, PLUS SENT FOR DIAGNOSTICS TO A NISSAN DEALER. EVERYONE AGREES THE AIRBAGS SHOULD HAVE DEPLOYED. *TR
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A TIE DOWN STRAP AND BOTH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO CRASH OR ANY TYPE OF IMPACT INVOLVED. THE DRIVER SUSTAINED MINOR BURNS ON HER LEFT WRIST AND BICEP ALONG WITH BRUISES ON HER HIP. THE FRONT SEAT PASSENGER SUSTAINED MINOR BURNS, CUTS, AND SCRATCHES ON HER CHEST. AS OF JULY 10, 2007, THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 37,500.
MY 2004 NISSAN QUEST PASSENGER AIRBAG SENSOR LIGHT OCCASIONALLY COMES ON, SIGNALING THAT IT WILL NOT DEPLOY, WHILE MY WIFE IS SEATED IN IT. SHE WEIGHS 120 POUNDS. THOUGH THE SENSOR IS SUPPOSEDLY WORKING CORRECTLY - I WOULD DESCRIBE THIS AS A DESIGN FLAW. THE SENSOR USUALLY RECOGNIZES HER IN THE SEAT, BUT IF SHE SITS OFF TO THE SIDE, CROSS-LEGGED OR WITH A FOOT PROPPED UP, IT DOES NOT WORK. NISSAN USA AND OUR DEALER SAY EVERYTHING IS FINE AND WILL NOT ADJUST ANYTHING OR ALLOW THE AIRBAG TO ALWAYS DEPLOY. I ADVISED THEM OF MY WIFE'S WEIGHT AND SIZE - AND THEY SAY THE SEAT AND AIRBAG ARE FINE. A PASSENGER OF THIS WEIGHT SHOULD ALWAYS HAVE AN AIRBAG DEPLOY, REGARDLESS OF FOOT POSITION, IF THE CAR IS FLIPPING OVER OR WHETHER ONE'S BODY IS CENTRALLY LOCATED OVER THE SEAT. NISSAN DISAGREES. "PASSENGER WASN'T SITTING CORRECTLY: R.I.P. -NISSAN". *TR
I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.*AK
PASSENGER SEAT OCCASIONALLY STAYS LIT WHEN ADULT IS IN FRONT PASSANGER SEAT. WHICH MEANS THAT THE AIR BAGS WILL NOT DEPLOY (SAFETY FEATURE FOR CHILDREN IN FRONT SEAT)SCHEDULED TO BRING CAR IN TO NISSAN.
CONSUMER WAS NEVER NOTIFIED OF A RECALL ON AIRBAG SENSOR. *TS THE CONSUMER LEARNED OF RECALL 04V103000 ABOUT A YEAR LATER ON A WEBSITE. THE VEHICLE WAS TAKEN TOT HE DEALER FOR REPAIRS. THE DEALER CLAIMED THAT THEY SHIPPED THE SEAT TO CALIFORNIA TO BE REPAIRED. THE CONSUMER FOUND IT HARD TO BELIEVE THAT THE SEAT WAS SHIPPED AND REPAIRED ON 3 1/2 DAYS. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE AIR BAG SENSOR STILL MALFUNCTIONED. WHEN AN ADULT WAS IN THE SEAT THE AIR BAG SENSOR LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND TOLD THE CONSUMER THAT THE ADULT IN THE SEAT MUST SIT PERFECTLY STILL IN THE MIDDLE OF THE SEAT. THE DEALER REFUSED TO PROVIDE ANY FURTHER REPAIRS. *NM
I BROUGHT MY 2004 NISSAN QUEST [XXX] IN FOR A RECALL FOR THE PASSENGER SIDE SEAT AIRBAG IN JUNE OF 2005 TO SOUTHERN STATES NISSAN IN RALEIGH, NC. NISSAN STATED THAT THE SENSOR IN THE SEAT DID NOT MEET THE FEDERAL REQUIREMENTS AND THEY WOULD FIX IT. WHEN I RECEIVED THE VEHICLE BACK, I FOUND THAT WHEN I SIT IN THE PASSENGER SEAT THE "PASSENGER AIRBAG OFF" LIGHT WOULD TURN ON AND REMAIN ON FOR MY ENTIRE TRIP. NORMALLY, THIS LIGHT IS SUPPOSED TO TURN OFF AFTER 5 OR SO SECONDS INDICATED THAT THE AIRBAG IS IN FACT ACTIVATED TO DEPLOY. THIS LIGHT WOULD COME ON ABOUT 90% OF THE TIME THAT I SAT IN THE SEAT. I AM 5 FEET 8 INCHES TALL AND WEIGH 120 POUNDS. I HAVE CONTACTED NISSAN AND THE BETTER BUSINESS BUREAU TO ADVISE THEM OF THIS ISSUE. NISSAN HAS TOLD ME THAT THEY RECALIBRATED THE SEAT CORRECTLY AND THAT I SHOULD SIT IN ANOTHER QUEST THAT HAS BEEN RECALIBRATED. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES AND CHIP A TECHNICIAN THERE VERIFIED THAT THE LIGHT IS INDEED ON WHEN I SIT IN THE SEAT. MONTHS HAVE GONE BY AND BOTH THE DEALER AND NISSAN ARE TELLING ME TO "WAIT" FOR ANOTHER "RECALIBRATED" 2004 QUEST TO COME IN AND THAT I SHOULD DRIVE DOWN AND SIT IN IT. THEY HAVE YET TO GET IN ONE OF THESE VEHICLES FOR ME TO SIT IN. IT IS NOW THE END OF OCTOBER AND I CONTINUE TO HAVE TO SIT IN A PASSENGER SEAT WHERE THE AIRBAG IS INOPERABLE WHEN I SIT IN IT AND NISSAN IS TAKING A CAVALIER ATTITUDE TOWARD THIS. NISSAN AND THE DEALER POINT THE FINGER AT EACH OTHER. THE BETTER BUSINESS BUREAU HAS TOLD ME THAT THEY HAVE HAD LOTS OF COMPLAINTS ABOUT AIRBAG SENSORS IN GENERAL AND THEY ARE NOT GOING TO GET INVOLVED. I UNDERSTAND THAT THE SENSORS ARE CALIBRATED TO DETECT A CHILD SITTING IN THE SEAT - BUT - THESE SENSORS SHOULD BE ABLE TO DETECT A PERSON WITH A 120 POUND FRAME! PLEASE HELP! *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I HAVE A 2004 NISSAN QUEST WHICH HAD A RECALL TO FIX A PROBLEM WHERE THE FRONT PASSENGER AIRBAG SENSOR WOULD CAUSE AN AIRBAG TO STILL DEPLOY EVEN IF A CHILD WAS SITTING IN THAT SEAT. AFTER THE RECALL WAS PERFORMED, MY "PASSENGER AIRBAG DISABLED" INDICATOR REMAINS ON EVEN WITH AN ADULT (WEIGHT 105LBS) IN THE PASSENGER SEAT. WE HAVE BROUGHT THIS TO THE DEALERSHIP AND THEY REPORT THAT THE MANUFACTURER SAYS THIS IS HOW IT IS INTENDED TO WORK AND THEY WILL DO NOTHING TO FIX THE PROBLEM. THE SAFETY OF MY WIFE IS AT RISK WHEN I DRIVE THIS VEHICLE SINCE THE AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT WHEN SHE IS RIDING IN THE PASSENGER SEAT.
PASSENGER AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. BILL RAY NISSAN OF LONGWOOD, FLORIDA IS UNWILLING TO FIX.
Showing 1–20 of 40 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026