NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Nissan Rogue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
UNKNOWN...Heater/Blend door on driver's side of the vehicle does not operate. I have had the step motor replaced 9 months ago and now the nylon nut in the heater box is stripped out and the blend door does not operate at all. In looking for repair options I have come across several other owners who also have this same common issue with this vehicle. This is faulty on the manufacturers part and I am asking for a case to be opened to look into this issue. When I bought the step motor from my local dealership, the parts manager told me that this is a common and large-scale problem with this particular vehicle.
The A/C does not work on the driver side making it impossible to defrost the windshield. The passenger side of the windshield defrosted, but not the drivers side making the vehicle impossible to drive as there was no vision for the driver. My mechanic had to disassemble the entire dashboard and found that the small plastic nob that allows the inside control to turn the air on and off had worn down. In order to drive safely, he removed the worn out piece and now the heat stays on 90 degrees and to have it turned off, he has to dismantle the entire dashboard. My husband got a quote from a dealer a year prior to his demise and it would have costs $4,000. So we resorted to drive his 2020 Nissan Rogue instead and left my vehicle parked most of the time. Now that the weather is 85+ I have to drive a vehicle that is blowing 90 on the driver and cannot be driven when raining because of the amount of steam generated due to the high temperature. At the current rate I have to have this procedure done twice a year just to drive the vehicle. I have found several videos on YouTube regarding the problem with Nissan Rogues and this particular issue. However, I can find no recall to help remedy the problem. Therefore, I am asking that Nissan find a permanent solution to this problem and have it fixed at Nissan expense. Thanks.
My car has been hacked electronically. I've reported this to Nissan, and to the NIssan dealership at the 60,000 mile check-up. My safety has been impacted through the brakes coming on automatically (I just had them serviced - hopefully this will help), but if there is an electrical component, it may be tied into the navigation system as well. I do Door Dash, and at certain times, I've had my phone navigation fail, and then my car navigation fails for no reason. If one system fails, okay, because I have Google Maps on my phone and also car navigation. When all three aren't working at the same time - it is a targeted effort. There are also loud noises coming from the car speakers, I'm unsure if there is an issue with Nissan Connect? I'll give an approximate date, but these are happening multiple dates.
At 3 separate times while driving my car just suddenly brakes and one of the times was doing between 40 and 50 with no other car around and suddenly with no warning car starts beeping and comes to an abrupt halt jacking the seatbelt tight and coming to a complete stop then proceeding along as if nothing happened.
I received a u1002 can comm. code error. Indicating the ABS module has a problem.
While driving on the freeway, the overhead console fell from the ceiling of the vehicle. It dropped suddenly and apparently for no reason. Continued operation of the vehicle was impaired due to limited visibility. The dealership viewed the problem as an opportunity to sell parts. Pictures which are included in this communication were sent to the dealership, and, presumably, that is how they made their determination it was not a safety issue. There was no warning.
The contact owns a 2018 Nissan Rogue. The contact stated while operating the vehicle, the front and rear passenger’s side doors failed to lock while pressing the interior door lock buttons. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 33,536.
After driving home from an appointment tonight 9/14/2024, my Nissan Rogue 2018 began shuttering, stalling and jerking. I was only 3 miles from home, and it happened all the way home, with times I didn't think the vehicle was going to restart. I was in saturday afternoon traffic and cars where swerving around me avoiding my car, and trying to not hit me. Vehile mileage is 71,256 miles and only myself as owner in it's entire history. I've had allthe oil and fluid changes necessary for it to operate. I have left a message by contacting Nissan USA, and will be contacting attorney because I am almost certain it's my CVT transmission failing.
This is about the 4th incident where when I am driving my car and all of a sudden a message flashes on the dashboard and the car brakes hard, while my foot is still on the gas. There are no other vehicles in front of me or icy roads. I am in the process of bringing to the dealer I purchased it from to run a diagnostics, but from what I have read this issue has been happening a lot with the 2018 models. I do not want to wait until I have an accident for this issue to be acknowledged or repaired.
The contact owns a 2018 Nissan Rogue. The contact stated while loading objects into the cargo area with the liftgate raised, the liftgate unexpectedly closed. The contact stated that the liftgate was not responding to the key fob. The contact stated that the failure was a recurring failure, and recently the liftgate was opening independently. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed. The contact had talked to an independent mechanic who advised the contact to hold the close button down until the liftgate mechanism beeped three times. The contact stated that the remedy was not working. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 67,000.
While driving on the highway at 75 mph my Nissan Rogue lost its ability to accelerate and maintain its speed while on cruise control. The CVT transmission has abruptly become faulty and now has internal issues according to Polo S Mechanic shop. This is a 6-year-old vehicle, and no warning signs were/are present. I would like this investigated.
My rogue has randomly just gave me a warning and slammed on my breaks without an obstacle in site. Now the malfunction light keeps coming on. This is starting to get very frustrating. I have on this car for 3 years. It only had 19000 miles on it when purchased. It now has 81000. I am afraid this is going to cause a fatal accident.
My sun roof blew up/out as I was driving down the highway. Nothing hit it to my knowledge and there were no prior damage
While driving on a clear day on an open road going about 50 MPH my car made the emergency alert noise for a forward collision and slammed on the brakes. Nothing was in front of me and the event almost caused an accident.
Since my purchase of my Rogue 2.5 years ago, it has randomly given a warning and braked out of nowhere. With no cars around, in front or behind, it was alarming. Since purchasing the car, this issue has occured, at least 15-20 random times, with the scariest being on the interstate. When the brakes slammed (out of my control) on the interstate, I was terrified a car behind me would rear end me. Luckily the car behind me was too far back but I could tell they were aggravated that I braked out of nowhere on the interstate. Dangerous! I plan on getting rid of this car after only 2 years!
Engine burning oil and leaks. Only 62,000 miles. Car accelerated when brake was being applied
I don't see a recall outstanding for the catalytic converter system but it says in 2020 there was a recall. My catalytic converter has gone bad. Makes we wonder if the work was ever really done? It should not go bad after on 4 years.
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at undisclosed speeds, the contact became aware of a software failure with the radio, causing the volume to increase unintendedly. The contact stated that the failure also occurred while connecting the cellphone to Bluetooth. The vehicle was taken to an unknown dealer but was not diagnosed because the contact refused to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
The contact owns a 2018 Nissan Rogue. The contact stated that while placing items in the trunk, the tailgate violently shut and struck the top of her head. The contact stated that she had used the key fob to open the tailgate. While at the halfway point, the tailgate failed to shut. The reset button was depressed, but it failed to work. There were no warning lights illuminated. The contact sustained an injury to her head; there was a bump and bleeding, but medical attention was not provided. The contact called the local dealer, who informed her the recall had been previously repaired. The dealer diagnosed the vehicle and determined that the hatch failed to close and the rear hatch shock spindle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who referred her to the local dealer for diagnostic testing. The manufacturer later informed her they would provide fifty percent of the repairs. The failure mileage was approximately 24,800.
The AEB Braking malfunction light keeps coming on, i shut it off but it comes back on. I’m afraid it will do an emergency stop and cause the vehicle behind will hit me. No recall has been done by Nissan. I need help so I will feel safe driving my car.
The contact owns a 2018 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for an oil change; several hours after the service, the vehicle stalled while driving 35 MPH without warning. The contact stated that the failure recurred soon after restarting the vehicle. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 57,000.
While driving, the front collision warning activated, immediately followed by the automatic emergency brake system activating. This made my car break suddenly, attempting to stop in the middle of traffic without warning. There was nothing in front of me that could have activated the systems. This occurred twice in the past week.
AEB warning light came on while driving and there was no object in sight.The light remained on the car was driving sporadically. Did not know what was wrong until I got home and looked at my manual. This was the 1st time it happened and it was frightening. This occurred 5/1/24.
Front collision sensor failed to alert the driver and stop the car resulting in a collision. Traveling speed just over 5 mph. Safety system was turned on and should have been operational. No warnings the sensor was dirty and not functioning properly.
Jack knife key solution is not conducive for consumers. And will eventually break and won't be covered by nissian.
My car has an engine issue at 45000 miles and needs a replacement of engine. My safety was put at risk because driving a car with engine issue is very dangerous with potential brake loss. This issue was diagnosed by the official dealership. The engine light was on.
I was driving my car with the key fob in down right position and the car just shut off while driving and never started back up… took to the dealership they charged me $200 for a diagnosis test and than told me it was not the key but the machine can not read what’s wrong with the key
At March 23rd, 2024, we have oil change on the car. The service sales came back to tell us that the front lower control arms' bushing is torn and needed repair immediately. Without repairing them, the wheels may disengage from the car. So we have them replaced, since losing the wheels during driving will cost our lives. This is for our safety. What can we do???!!! On conversation with the sales, he said this is a common phenomenon. Our problem on this is that, all the cars that we have owned, we never had the issue. This is the first time. Is this a common occurrence? We are not sure. And we simply can not understand why eight months ago during another oil change, this issue was not detected?! Could this be a faulty component installed on the car, we questioned? We also contacted Nissan consumer affairs. Their specialist insisted our car is out of warranty. There is nothing they can do. Is this a responsible car manufacturer's response? At least, they should look in the issue and gave us a satisfying answer, we believed. Anyway, please look into this. On the parts that were replaced, dealership has them. We don't have them in our hand.Sorry about this. All and all, please look into the issue. We just want other Rogue owners spared of the issue! Thank you for reading this and have a great day!
Check engine light popped on prior to the vehicle stalling and having issues going into gears. Stalls and rolls back, potentially causing an accident, but did not. Pulled to a mechanic who stated that the transmission was failing at 170,000.
On 3/5/24 I had a collision with a large deer. The front of the car was impacted. The air bags did not deploy. I was driving at 50 mph. I have sent my concern to Nissan but they have not responded. Approximately $10,000 in damage was done.
The key is inside the car and receive a message. The key is not identified. this has happened multiple times, and several times unable to start vehicle.
The contact owns a 2018 Nissan Rogue. The contact stated while attempting to turn the vehicle on with the push-to-start button, the vehicle began to make a continuous clicking sound. The contact mentioned that the clicking sound appeared to be coming from the battery. The contact stated that the entire warning lights illuminated and flickered on the instrument panel. The contact stated that the push-to-start button had to be pressed again to make the sound stop and then the vehicle had to be jumpstarted. The contact stated that the failure continuously recurred, causing the vehicle to be jumpstarted several times in one day. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the front camera was inoperable. The contact was informed that the front camera needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure. The contact stated that the vehicle was recently involved in a crash, and the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the passenger's side rear tire deflated. The contact replaced the tire with the spare tire. The contact stated after driving three miles, the contact noticed that the vehicle was driving abnormally. The contact parked the vehicle and had the vehicle towed to the dealer where it was diagnosed with a fractured rear differential. The contact was informed that the rear differential needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 83,600.
Piston rod broke and fell through oil pan causing damage. Ultimately resulting on car shutting down on freeway and having to be towed in the early hours of the morning. This could’ve resulted in major accident putting myself and others lives in danger. I’m unsure if problem has been reproduced. Vehicle has yet to be inspected by manufacturer. There were no warnings messages or symptoms previous to what happened.
The engine block cracked, and is available for inspection. Our family’s safety was in jeopardy because the engine block crack caused dangerous engine overheating. It could have caused a dangerous breakdown. Two independent mechanics have verified the problem, and identified it as pertaining to Nissan recall NTB20-25A, but Nissan has not included our vehicle in the engine recall. The vehicle has not been inspected by anyone else other than the mechanics. The engine temperature display indicated the problem. We took the vehicle to the mechanic based on that warning sign. The problem first appeared around Jan 5th
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Buenos días. Yo tengo una Nissan Router 2018.La guagua cuando uno frena ella tiembla completa. Y se tira para los otros carriles de la carretera. Yo lo notifique al dealer y al banco para q me la cambien y el dealer dice q no por mi crédito yo le dije si yo sufro un accidente voy a demandar. Gracias espero que me ayuden
Sudden braking while driving, with no reason or cause. No objects or vehicles in front to cause it to happen. It has occurred multiple times without warnings, putting my family and I in jeopardy.
Putting air in my tires I noticed cracking on all tires on the outside of the sidewall area and not just in one location. It appears all around in a line on each tire.
Was at a complete stop at a red light, was struck from behind in which the car was going approximately 50 miles an hour, and no airbags deployed. The police report stated that they did but in fact they did not. I provided pictures of the inside of the car after the accident showing that they did not deploy. Daughter in back seat suffered fractured vertebrae. She was sitting in center seat. There was an occupant in driver seat as well as front passenger. Driver may have hit chin on driver’s wheel causing bruising but no broken bones. Driver continues to have sore upper back as of April 2, 2024, but no broken bones. Pictures of police report also provided.
Crush warning light continues to flicker and car suddenly came to a stop when accelerating onto the freeway. It is struggling to accelerate and feels like I am pushing it too far anytime I try. The dealer replaced my transmission but it continues to have the same issues.
My car is breaking on its own. I have a malfuction warning on the dash. I took the car to the dealership and they reprogrammed it the first time in December of 2021. The second time, they wanted me to pay $1800 to fix in October 2022. This is a major issue that keeps reoccurring and I am scared I will get rear ended one day. This has happened again today.
What component or system failed or malfunctioned, and is it available for inspection upon request? Continuously Variable Transmission (CVT) started to Jerk on Friday October 27, 2023. Vehicle 2018 Nissan Rogue SV only has 55,871 miles. How was your safety or the safety of others put at risk? Yes, vehicle started jerking and I had to stop the vehicle on a main road and pull over to the side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
- Automatic Emergency Brake Malfunction. Was driving when suddenly without warning the vehicle started braking - flashing lights on dashboard. It all happened so fast and brief I did not see what the warning said. - At the time I did not know if it was the vehicle braking or a transmission issue, but after the event everything was back to normal. - My mechanic scanned the vehicle next morning and said there was an AEB incident recorded. - I have since turned the AEB feature off upon starting the car each time, but a warning will always pop up while driving - System Malfunction.
The vehicle feels like it is bucking or shimmies when accelerating from a stop. The vehicle lags when it accelerates on roads and highways from the time I step on the gas and lasts a few seconds. The vehicle sometimes feels like it's grinding when driving. The issues seemed to start happening around the 89,000 mileage reading. It is frightening to feel, that if need be, the transmission will fail, and cause an accident on roadways and highways. There are currently no warning lamps or indications of a problem when these issues occur.
The contact owns a 2018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Nissan Rogue. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 46,000.
- The automatic rear lift gate trunk door fails to open all of the way up. The automatic rear lift gate trunk door fails to stay raised once opened. Yes, I provide consent for my vehicle to be inspected. - The gate falls and hits your head if under it. - The Nissan dealer confirms this is a routine failure in this vehicle and even acknowledges that it should be a recall. It is in fact so routine that multiple lift gates in this specific year/model are fixed per week and they are an annoyance and difficult to repair. It requires new parts in the lift gate hydraulic components to repair. - Yes- the dealer has viewed my vehicle and quoted me a price for repairs. Roughly $700-$1,000 to repair. -No warnings or indications before its failure. And no warnings from the vehicle now that it is broken.
My Car will stop suddenly, and unpredictably at various times. The car will stop and sometimes shake as it acts like its stalling out and an emergency light flashes up briefly. This has almost caused us to be in multiple wrecks. I am scared to drive this car and scared to have my children in the car. This is so unpredictable; it cannot be diagnosed at just any time. I'm not sure what to do but am super fearful this is going to cause a wreck and we could be injured and possibly injure others as this happens at any time and comes to a complete stop. Please help! This started from a few weeks after we purchased in 2021 but has got to be more frequent as of the last 3 months (2023) and worse in severity. I am very fearful.
Data synced from NHTSA on May 4, 2026