2020 Nissan Rogue Complaint Log

The 2020 Nissan rogue as I was driving, started smoking, then stalled. I immediately got out and popped the hood and there was flames everywhere. Entire engine bay burned. I saved the car from burning completely by dumping water. As I was in a national forest, that is very acceptable to wildfires. Fire department and fire investigator came out. Fire investigator said it was of his opinion that it started on the passenger side, electric cooling fan for the radiator. Which I agree after looking at the aftermath and noticing where to fire was coming from as I was putting it out.

Today when we attempted to back out of our driveway, the ABS came on unexpectedly and stopped the vehicle for no reason (spilling my hot coffee in my lap). I set the parking brake and got out of the car and walked around the back but there was no obstacle in the way or under the vehicle. I got back in, tried again and it locked up again. I then backed up the rest of the way, shifted to drive and drove it for a few minutes without incident. About 1/2 hour later, my wife experienced the exact same thing backing out of the driveway. Recently, the vehicle was struck in the rear corner (passenger side) and was repaired with no apparant issues by a professional body repair shop. I can see this is a common problem (many internet posts), and I want to report it since no recalls are in place. This is DANGEROUS and has also happed to drivers when driving at highway speeds. This MUST BE ADDRESSED or you guys (NTSB) have no purpose to exist anymore. Please make it happen.

The front passenger door lock does not fully engage or disengage with the key fob or when putting the car in park. The lever must be maually controls by hand to unlock or lock the door.0

Was driving west bound on I565 & heard a loud pop. Panoramic roof BURST spontaneously

UNKNOWN Driver door will not lock via key fob or button. Actuator appears to be faulty. Car has been left unlocked without me knowing numerous time. I have to manually lock/unlock the door. It does stay locked durning driving but, may be manually locked. The auto lock safety feature no longer works.

Malfunction light appears. Car slows and full pressure on gas pedal causes car to "bulk" (increase then decrease in speed with jerking feeling). Eventually check engine light appears. Have taken to dealership, but because no lights appeared while there they could not find any problem. Told to bring to them when light is on , however this happens most often when they are not open. Now (12/26/25) being told they are booked out for 3 weeks before they can even check it and if no warning lights on, they can not diagnose problems. This problem is intermittent and started more than one year ago with at least 4 trips to dealership.1

The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the front driver’s side seat failed to remain in a locked position as intended, and the seat moved while the vehicle was in motion. The local dealer was contacted. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000

Started the car and then the engine caught fire. Front of the car is completely charred and fire had to be put out by the fire department. Car is totaled now. This complaint has been raised with Nissan Consumer Affairs.

The contact owned a 2020 Nissan Rogue. The contact stated while driving approximately 20 MPH during rush hour traffic, the contact became aware of a chemical odor, and within seconds there was black smoke entering the cabin of the vehicle. The contact immediately pulled over and there were flames coming from under the hood. The contact stated that there was a MIL warning light illuminated after the flames started. The contact was locked and trapped inside the burning vehicle. The contact was frantically trying to roll the windows down because the vehicle failed to turn off. The contact was then able to roll the rear driver’s side window down and a bystander was able enter into the rear driver side window, unlock the door, and pull the contact from the vehicle. The Fire Department was called to the scene and extinguished the fire. The vehicle was first towed to Redmond Towing in Alexandria VA and was deemed to be a total loss. A Police Department and Fire Department report was taken at the scene. The contact refused treatment at the scene but was later taken to Urgent Care by her husband to be treated for smoke inhalation. The cause of the fire was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 27,000.

Rear windshield exploded when I closed my driver side door upon entering my car. After I had it replaced my door does not work properly now. It opens all the way then closes part way. Tried to reset but doesn't work.

Driver Seat moves forward when brakes are applied - yes the seat and vehicle can be available anytime for inspection. When ever the brakes are applied the driver seat moves towards the steering wheel and windshield. I am concerned the seat will fail altogether and slam me into the windshield and steering wheel. It is not locked into place or something else is failing. Jeff Wyler Dealership in Fairfield Ohio provide an estimate of $2400 to replace the railings. I see this issue is occurring with other 2020 Rogues according to the internet. There is a recall for the 2021, 2022 and 2023 models for the issue. No lights or warnings on now or prior. We bought the vehcile used from a dealer in Nov 2025 and this occurred shortly thereafter. It is possible the dealer know about this issue and did not to fix or divulge to customer.

The car door lock actuator failed prematurely. Part should last 10 to 20 years. It's not locking the door or if it is locked it won't let you in or out. Big issue regarding safety. I know past models had a recall. Unfortunately haven't heard anything on it for my model year. Getting repair done for my own safety out of pocket.

while driving the car, sometimes the collision light will come on and the car will automatically stat braking even through there are no car in-front or around.

THE VEHICLE HAS ACTIVATED A FALSE AEB ON SEVERAL OCASSIONS SINCE I PURCHASED THE VEHICLE. I IMMEDIATELY TOOK IT BACK TO NISSAN AND THEY STATED THERE WERE NO RECALLS AND THE VEHICLE SEEMED TO HAVE NO ISSUES. I'VE HAD THE VEHICLE FOR 5 YEARS AND IT CONTINUES TO OCCUR, NEARLY CAUSING A TRAFFIC COLLISION.

The contact owns a 2020 Nissan Rogue. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer, where a diagnostic test was performed. The contact was informed that a module located underneath the passenger’s seat needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 55,000.

The contact owns a 2020 Nissan Rogue. The contact stated that the vehicle had been parked at the residence for approximately two hours when she looked out her window and noticed that the vehicle had caught fire. There were no warning lights prior to the failure. There were no reported injuries. The fire department was able to extinguish the fire. There was no reported crash, police report, or air bag deployment. The local dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not contacted regarding the incident. The approximate failure mileage was 140,000.

The contact owns a 2020 Nissan Rogue. The contact stated that while the vehicle was parked, the rear passenger’s side occupant was unable to release the seat belt buckle. After an extended attempt to assist, the contact observed that the seat belt continued to tighten and would not release, prompting the contact to cut the seat belt strap. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.

The front driver and passenger door lock do not function properly. Both with key locks and in door lock switches. The car has less than 35k miles.

I am writing what I think is a safety issue on a 2020 Nissan Rogue S. Left my house to go to a local store. When I park, I normally press the internal lock button and not the lock button on fob. I exited the vehicle and closed the door. Came back to vehicle, for some reason I just grabbed the door, not using the key fob, nor the ignition key to enter, and the driver side door opened. I questioned myself what just happened. I did not think much of it. Well I made another stop. I parked, pressed internal button, exited and closed door. I came back and pull driver side door handle and the door was unlocked again. So while parked I tried to diagnosis why the door was unlocked again. I used the internal lock button first, all but the driver side door lock, I used the lock button on the key fob, same thing. tried the ignition key, it would lock and unlock. So when I got home I tried to get it to work again, but to no avail. I tried looking in the vehicle setting, watch you tube videos etc. I even disconnected and reconnected the battery. Nothing worked, Got online and saw a lot of people were having the issue due to door lock actuator failing on Rogues. So I called my nearest Nissan dealership and told them my problem. They could get me in on July 17, 2025 at 8:00 a.m. and it would take several hours to diagnosis. The diagnosis was the actuator failed but power was going to it. To fix it it will cost $905. This is why I am writing you. I think it is a safety issue that needs to be address. If people don't know the vehicle is unlocked there could be some of type of thief or a person could be in your car when you returned. If the door was in the locked position while in the vehicle and you need to get out in an emergency you have to exit another door, which you might not have enough time to do so. If you are trying to enter the vehicle for an emergency and the door stays locked that a safety issue. This is a safety issue and should be recalled. Thank you for your time.

July 1,2025 my car came to a complete stop heading to work and turned off due to engine malfunction. The engine light is the only light that lights up. I called Nissan they stated that currently they had an open recall that will go into effect in August due to engine failures. By Thursday state wide announcement was made on the radio that there is a recall on Nissan rogues and other models for failure engine. I have had my car for 3 years and this is a 2020 year of make. I am highly disappointed bc I have been without a car since July 1st. I want it to be known that the 2020 of Nissan rogue is affected by engine failure as well. And I am looking forward to receiving a notice from Nissan as stated end of august for diagnosis and repair.

The Forward Collision Warning Light keeps flashing on the dash. It will not go away. It came on randomly. The FCW sensor looks okay from a quick glance. Wanting Nissan to issue a recall for this super common and annoying issue that puts us at risk for random breaking.

The drivers seat failed (Mechanic's words) From the report, "Seat rivets loose can not tighten. will need to replace seat frame." This puts my safety at risk because in an accident, the seat could come off, causing me to go through the windshield, crush injuries, the seat collapsing and being thrown backwards into back seat passengers in the event of getting rear ended. If the seat that I am seat belted in to detaches from the frame, none of the other safety features will matter. Airbags will be useless as will the seatbelt. When I had my oil changed on January 25, 2025, I asked them to check the drivers seat because it was moving slightly. I noticed the movement the week before. I assumed a bolt may be loose for some reason and needed to be tightened. I was shocked when they told me the seat frame failed and could not be fixed. I needed a new seat frame. I had another mechanic tell me to call Nissan because it had to be a manufacturer defect. It was not caused by wear and tear and is not normal. In researching this online, I found other people that have Nissan Rogues that have also had a problem with the driver's seat being loose and/or moving a bit. I did not report this to my insurance because I don't think I should have to pay for it. My car is less than 5 years old and only has around 42,000 miles on it. I contacted Nissan. After they investigated, they offered to pay 70% of the replacement cost. At first, I agreed but after rethinking it, I don't think I should have to pay over $400 to fix a problem that I didn't cause. There was no warning light. This is what I found online~No, a failing front seat frame in a newer Nissan Rogue is not considered normal and could indicate a serious safety issue, as Nissan has issued recalls for certain Rogue models due to potential problems with seat frame welding, which could affect occupant safety in a crash; if you suspect your Rogue's front seat frame is failing, you should immediately contact your Nissan dealer to chec

corrosion in the under-dash electrical connector caused by water/moisture

My 2020 Nissan Rogue has 28,000 miles. It was purchased new in June 2021. I began hearing a knocking noise that seem to migrate around most areas of the car almost a year ago (early 2025). The Nissan dealership now tells me that all the bushings in the suspension/steering system are failing. When I looked online, and there are apparently thousands of this failure reported for the Nissan Rogue dating back to before 2018 models. This is widely reported a systemic problem with the Nisan Rogue. It involves serious safety issues. How can it not be subject to recall?

On a clear sunny day, while driving around 40 mph with no traffic in front or behind me my Automatic Emergency Braking activated for a instant and then released. If I had been in traffic such as driving through Dallas at 70 mph or more, I might have been rear ended. It scared me. I can imagine what a car behind me would have done with the car in front hitting their break for no reason. There was no warning.

I was driving with my grandbaby when I heard a noise coming from the passenger side front wheel. I had it towed to Hudson Nissan and was told my transmission need to be replaced. I never got any warning signs nor did my vehicle appear to drive differently.

On Thanksgiving, the rear door of our vehicle closed unexpectedly on my back while I was loading food and gifts. It seemed stuck; I had to lift it manually to reset it. It then resumed working normally. However, recently, it fell on my husband’s head while he was unloading groceries. He has a history of concussions, and I am very concerned about the safety risk this malfunction poses. Please investigate this issue and advise on any recalls or necessary actions.

The heater and thus defroster no longer work, only cold air comes out. A Nissan service center diagnosed the issue as a stripped out part of the blend door actuator. The whole heater box would need to be replaced to resolve the issue. In winter driving, the lack of defroster impairs visibility and turns off the automatic forward braking system. The fault light for the forward braking system comes on when there is windshield frost/fog. The first signs of this issue appeared as intermittent failures of the heater failing to turn on, but resolved on the next drive. Eventually, the heater/defroster permanently failed. From searching the internet, this blend door actuator issue appears to be prevalent among other Rogues.

I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident

The contact owns a 2020 Nissan Rogue. The contact stated while driving at an undisclosed speed, the emergency brake system would inadvertently apply with no warning light illuminated. The contact was able to pull the vehicle over to the side of the road. The vehicle was able to restart. The vehicle was taken to the dealer where it was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 25,000.

My sunroof is leaking I took it to the dealers to get fixed, but it’s still doing the same thing. I made a claim at Nissan Corporate but every time the rainfall I go to the car wash inside of the front is full of water. at my son said the car smells mold my claim nunders is 51832282

I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.

The contact owns a 2020 Nissan Rogue. The contact stated while the vehicle was parked, the contact noticed that the vehicle was not able to start with the malfunction with the key system error message was displayed. The contact noticed a failure with the battery had been drained, and the contact was able to charge the battery. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Key FOB and door lock/unlock function failure. Driver side rear door is locked and cannot be unlocked with FOB or manually. In an emergency a passenger in that seat position could be in a life threatening situation. Problem noted on 07/07/2024 (Sunday) and has not been reported to dealership yet. No one has inspected vehicle as of 07/07/2024. There had been one incident a few days previous where driver door would not unlock via FOB or from front passenger lock switch. Door was finally opened by passenger reaching across and hitting door switch on driver side. No warning lamps noted during these events.

The seat belt connection is located so far down in the seat cushion that it is almost impossible to fasten, and it is especially difficult if you are trying to fasten in a child seat. The design is a safety problem. The seat belts I am referring to are on the back seat.

I was backing out of my parking spot at work and backed into a car. My backup safety sensor’s did not work. No warning I was near anything. It should have stopped me from hitting anything especially another car. The backup camera has had times of not working.

I have a constant AEB warning light on the dashboard.

The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle had experienced "Phantom Braking" causing the braking system to erroneously activate and the vehicle to abruptly stop. During the failure the Forward Collision Avoidance system malfunction message was displayed. Additionally, while driving at night, the high beam headlights failed to automatically activate as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 133,321.

Airbag did not deploy when in accident that resulted in total loss. Car stuck pole head on, then reversed into another pole before landing in a body of water. Driver was unconscious during accident.

On May 17, 2024 my 2020 Nissan Rogue malfunctioned after the ignition button was pressed to start the car, and burst into flames. 1.What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown but fire began in the upper left quadrant area of engine. 2.How was your safety or the safety of others put at risk? It was a fire with the potential to cause an explosion. 3.Has the problem been reproduced or confirmed by a dealer or independent service center?No. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Car inspected by insurance. Manufacturer was notified. 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Once the ignition button was pressed a barrage of warning lights came on including: brake failure, headlight failure, chassis control failure. The smell of smoke was detectable immediately.

The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.

I was driving at around 20 mph when the AEB warning light came on, a MALFUNCTION light came on, and the vehicle brakes locked up. I put the vehicle into neutral and shut it off. I then started it back up. The MALFUNCTION light was still on, the AEB warning light was still on. I was able to put it in drive and move it. I'm terrified if this happens again especially if I am on the highway when it happens. I took the vehicle to the dealer and they said they don't know why it happened and can't explain the warning lights.

Hello: We bought the vehicle in 2021. After a few months, we noticed that the vehicle braked itself: meaning it auto-braked while driving at 25mph on the road. We took the vehicle to the dealer for repair. They said, "the vehicle was absolutely fine and perhaps something in the way of the vehicle triggered braking". I, the driver replied, I didn't have any vehicles either in front of or behind me. And besides, I understand the "safety features" and functionalities. Yet, they gave me the vehicle without repair. After a few months, same thing happened: the vehicle auto-braked or braked itself without me the driver putting my foot on the brakes. This time I also called the company's consumer affairs who said they'd help. The consumer affairs worked with the dealer. The dealer now said, "yes the vehicle indeed had auto-braking issues and it could be fixed, and that they'll fix it". So, I, now assured that the vehicle was a 100% fine when it came to auto-braking had been driving the vehicle until today April 16th, 2024, when while driving out on the city in 25mph the vehicle auto-braked again! I emailed the dealer and also called the company's consumer affairs (at their headquarters) to keep them in the loop today, and expect to hear back from them. In this instance, (3rd in 2-3 years), I'm not sure whether the dealer will brush aside the problem as "nothing" as in the first instance, or purport to "fix the issue" without actually fixing it, as in the second instance. At any rate, it came down to a "matter of principle": meaning since I'm not sure if the vehicle's intrinsic defect will be "resolved completely ever", I have to report it to "governing authorities". I hope you will take it from here and do the needful. Thank you in advance for your support.

The contact owns a 2020 Nissan Rogue. The contact stated that while driving at 55 MPH, a 2006 Harley Davidson Dyna Glide Custom motorcycle crossed the center line and crashed head-on into her vehicle. There were no warning lights illuminated. The driver-side skirt air bag was deployed. The driver sustained concussions, burns, shoulder, a back pain, and bruises. The front passenger was her son who sustained bruises from his shoulder to his buttocks and has PTSD and anxiety. The rear passenger, her daughter, sustained bruises to her body and has anxiety and PTSD. All three occupants were provided medical attention. The vehicle was towed to a tow lot. A police report was filed. There was no reported fire. The unknown local dealer was contacted. The vehicle was not diagnosed or repaired  The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000. The VIN was not available. 

Driver's seat is clicking and moving the driver back and forth in place while in operation. Also, The seat clicks upon stop and go acceleration, when weight is shifted and/or car breaks for a stop. Driver's seat is unsecure and has multiple movements as if the seat is trying to latch in place all while in driving operation. -2020 Nissan Rogue -

The rear windshield of my car blew out overnight. Police came and determined there was no vandalism, it blew out. My car had been parked for at least 12 hours, with no shifts in temperature. Upon doing a google search and speaking to people on message boards, it seems this is quite a common issue on this car, with the damage presenting in the exact same way. Two holes on either side of the windshield with everything else shattered. Thankfully I wasn't driving at the time, but I did speak to one person who was. I attempted to speak with Nissan but they told me it was not under warranty and basically not their problem. No warning indicators or anything else that would have warned of issue.

Driver’s seat failed at the weld. It was squeaking and sliding back and forth a fraction of an inch at starts and stops. It was quite distracting for the driver and passengers thereby creating unsafe conditions. There were no warning lamps. This seat was confirmed by the dealer service center to have failed.

There has been a keyfob recall for this vehicle for at least a year with no final remedy in sight. The company's website shows the recall with a "final remedy" and the company also stated this to me over the phone, but the NHTSB site says it is not final. Can you push the company to finalize the recall remedy?

The microphone has stopped working. This makes hands free phone operation impossible. Mileage 43111. The sudden loss of this function lead to confusion and distraction while operating the vehicle. The dealer has not yet seen the issue as the are no trustworthy dealers in existence that I'm aware of. The problem seems common enough given a recall of the 2018 model for the same problem.

The contact owns a 2020 Nissan Rogue. The contact stated while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local service center which diagnosed that the mass air flow sensor was faulty and needed to be replaced. The mass air flow sensor was replaced, and the acceleration failure was corrected; however, the fuel odor remained inside the cabin of the vehicle. The local dealer and manufacturer were not notified of the failure. The failure mileage was 124,000.