NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Nissan Rogue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
On Friday, January 2, 2026, the rear windshield of the vehicle spontaneously shattered into a million pieces. The vehicle was not running. It was not moving...and no one touched it.
Attempted to remote start several and car didn't start. Previous remote starts worked every time. Entered car and when I closed door back window blow out.
My back windshield of my 2025 nissan rogue creek got busted as soon as I close my driver’s side door. Its really dangerous because it can cause passenger injuries. I am sure this back windshield can cold temperature on thr winter time.
Rear windshield shattered for no reason. Came home from the store and heard popping from the back parked in driveway. Glass was shattering and by the time it finished entire window was gone. Did some researching and multiple rogues have this issue. Safelite told me I was the 5th rogue owner in 2 weeks to have this issue.
The rear window on my 2025 Nissan rogue shattered. There was no reason for this to happen I had driven it in the morning and it was fine I went out an hour later and it was shattered. There was a slight temperature fluctuation that day in Plano Texas December 30th 2025. Upon researching this I found out that this had happened to other people in the same make and model.
Husband closed door on car and the back window exploded. No warning. Called dealer and they referred us to a Nissan glass place. This is a safety issues becalled Nissan cant find the glass replacement. We are driving with plastic on window. Looking into this it seems that the years 22-25 has happened to many people. The glass place said we have to wait and it could be several weeks.
While my vehicle was parked in a parking lot my back window shattered for no reason.
The automatic liftgate will close on you when you’re not expecting it. This is caused us to hit our head, at least three times while trying to remove items from the back of the Nissan Rogue. On the most recent incident resulted in a concussion. As I was putting a suitcase into the back of the car, it began to shut, causing me to hit the top of my head and blackout.
I rented this vehicle from Hertz Rental Car in December. It was a replacement for the Nissan Sentra I rented that had a passenger door that kept getting stuck due to the door panel being loose. On December 23, 2025, I called roadside and told them that the tire light was on,n and I had to put air in the car to fix a flat and get home. I was told by the roadside that because I didn't purchase roadside through them, I would be charged. I explained to the man that all four tires were bald. He told me it couldn't be authorized. I ended up using my aAAAtwice. I was told by them and the emergency mobile tire repair people that the tires were no good. I had to drive on those tires through the rain and snow with my children. I couldn've hydroplaned or hit someone. They did put an inspection hold on the vehicle, but nobody checked; they just asked me if I got it fixed and continued to rent it out to me. I spoke with the manager of the location who previously told me that I may be charged for the tire because I didn't have roadside assistance and he said he charged the madison heights location for it. So that's proof I was not at fault and paid over a thousand dollars for a vehicle that was not safe for the road.
My rear window just shattered without cause. I got into the vehicle this morning, closed the door and then a loud noise occurred. I looked and found that the entire back window had shattered. Very dangerous had this happened on the road!!
Upon entering the vehicle which was parked all day in the driveway (backed in) I heard a weird sound then my back window on the hatch imploded inside.
My Nissan rouge 2025 accelerated on its own when I was parking my vehicle at my pet boarding place . I just missed crashing into the building , could not get the care to stop , kept bumping the brakes eventually it disengaged itself . i am fortunate not to have crashed , taken my life or someone else's life. My car suffered minimal damage by taking out their large mailbox and shrubs. My car was towed to Nissan dealer and they have had the car x 2.5 months. An inspector from Nissan affairs is coming March 10 to the Brandon Nissan dealer in Florida to see what he can find going on with the car .
My car was sitting our closed garage and came into the garage to see the rear window shattered.
I got into my vehicle and the back windshield glass shattered when I closed my driver's side door.
Rear glass window shattered out of nowhere while parked.
Rear windshield spontaneously shattered. Car was parked in a vacant lot, with no external contact. I opened the Driver side door and the window shattered. Rear defroster was used about 4 hours before on drive to work. Hatch was opened upon arrival with no issues or noticeable cracks.
Rear window shattered outward parked in a heated garage. Nissan is refusing to help me
My back window shattered into a million pieces and the car has been parked under my carport since 4 pm on Monday evening and has not been driven at all since then. Went to walk my dog on Wednesday at around 2:15p noticed glass on the ground and looked and back window was in pieces still attached to the car. I live at least 500 feet off the rode and have no neighbors near my cars.
Back window exploded while parked. Nothing hit the window it just exploded into thousands of pieces while parked
I parked my 2025 Nissan Rogue in my attached garage on Thursday night. I went into the garage on Sunday evening and saw that the rear windshield had shattered. The perimeter of the windshield had pieces missing, those were on the garage floor behind the car. At this point the glass was still attached. However, I needed to retrieve an item inside the car. When I gently closed the door, a chunk of shattered glass fell in the cargo area. More fell inside today, still parked in the garage. I bought it in Feb 2025, it has around 5,000 miles. I spoke to the dealership today and explained what occurred. The response, which I will quote, “That just wouldn’t happen.” I reported it to my insurance. I have no other vehicle and need this fixed this week so I’m paying the $500 deductible. There was no prior damage to the windshield. The car had not been driven for 3 days. I did take a video and photos.
On 12/5/25 my rear window just shattered right after the back hatch closed! I had it repaired myself because Matt Black Nissan said it wasn’t covered by my warranty. I paid Safelite $508.94 for the repair. I still had to take it to a dealer because there was some glass pieces left in the door and it was causing my locks to lock and unlock continuously. While I was waiting for my Rogue to be fixed I was talking to a man waiting for his vehicle and he told me this is happening to other vehicles where the back window just shatters. I did go online after this and have seen multiple other complaints about this issue. They need to recall this back hatch and fix the issue.
While eating dinner, rear back glass shattered last night for absolutely no reason. Walked out of dinner and it was shattered. Police report was filed and taken to local Nissan dealership.
On Dec 3, 2025,I drove my 2025 Nissan Rogue to my workplace as usual. It is new vehicle with about 2000 miles on it. The vehicle was parked in the employee parking lot, which is an open, uncovered area but not a location where projectiles or falling objects are present. The car remained stationary in this parking area until the incident occurred. When I returned to the vehicle, I closed the front driver-side door normally, using the same routine pressure I use every day. Immediately upon closing the door, the rear liftgate glass suddenly shattered without warning. The entire rear windshield broke into pieces at that moment. Most of the broken glass fell outside the vehicle, and the remaining fragments were found around the liftgate area. There was no evidence of any impact, no prior cracks or chips, and no external object struck the vehicle. The shattering occurred instantaneously and solely due to the act of closing the front door, which should not cause a rear windshield to fail. This appears to be a spontaneous structural failure of the rear glass, with no external cause. It could be a hazard to the people inside the car as well as outside. I reported that to Nissan who said that they were unaware of the issue. However this is widely known on even Google that the glass of 2024 and 2025 Nissan breaks spontaneously
Rear windshield shattered as I closed my drivers side door while getting in
I got in the car and before even starting the car the window on the hatch exploded. It is shattered and I am glad my child was not in the back seat.
Back Windshield shattered for no reason. Nothing was provoked with the vehicle. The car was parked and the back windshield just shattered on its own.
I was using the snow mode because there was a little bit of snow and ice on the road. I had been driving it that morning and did not have a problem until I turned in to my street. I turned right and the steering and brakes and accelerator all locked, leaving me where my car slid across the road and the left drivers side tire ran over the curb. I was not able to correct anything as everything locked. Even though I am okay and was going less than 5 mph while turning. I feel like the whole car's function to lock is unsafe as it left me to hope the curb would stop it. The car had to get towed and is now in the shop with $4,000 of damage to that tire and tire rods which I feel like could not have been prevented considering everything was locked and did not allow me to correct properly.
Rear window shattered while parked at work for unknown reason.
The back windshield exploded. Nothing hit the windshield and there was no warning of it occuring.
The rear windshield shattered while driving. I was driving car in the evening at 30 mph, heard a “pop” and the back window glass cracked in to tiny pieces. Once I pulled over to examine the damage the center of the glass fell out of the window completely. The dealer states it is not a defect, but there are several accounts online of the same thing happening to other Nissans. I see no other damage that makes me think something hit the window and the glass did not spider from one spot out, it just cracked in to tiny pieces. An insurance claim has been made, but no official inspection has been done. No warning signs/lamps were on at the time of the incident.
While nissan Rogue 2025 was sitting in my driveway with car running and loading my car to leave for work on 11/27/25 , the rear windshield spontaneously crackled and shattered from one corner to the other after closing a side door . Glass was everyplace in my vehicle my driveway and down into the rear hatch frame. Nissan dealership and nissan corporate took no responsibility for the defect , called all multiple times and went to dealership and the repair area. I had to put it through my auto insurance. Glass was on back order took close to two weeks to repair. I now hear glass shards sliding around in my rear hatch door and yesterday the lock wouldn't open properly for multiple attempts , finally opened. I hear people are having issue with the glass shards interfering with the locking mechanism now. Nissan must own up to this defect. Car was only 5 months old.
The contact owns a 2025 Nissan Rogue. The contact stated that while driving at 25 MPH, there was a loud banging sound coming from the rear of the vehicle. The contact looked back and became aware that the window had exploded and there were glass shards everywhere. The contact stated that the failure had occurred twice. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 15,000.
My 2025 nissan rogue rockcreek back windshield randomly exploded and shattered while driving down the road. There was no impact by anything and nothing hit it. There was a cold snap and I was using the defrost and had just turned it off when it shattered. Looked it up and this appears to be happening to many other owners as well. It appears to be some sort of defect. There was an issue with Hondas last year the same thing happening and it had something to do with the defrost elements coming in contact with the rear windshield. I believe this is a similar defect and needs to be fixed. I had to pay out of pocket to fix this because the dealer said replacement windshields were on back order.
Got in my car and was buckeling my seatbelt and then a loud bang.. Sounded like a gunshot. The rear window exploded. This is a known issue with Nissan rogue. The sound scared me. I have chest pains from being so scared. Nissan dealer can't do anything and when I called Nissan customer affairs they took information and told me there is no recall and to call my insurance company
was driving home from work on last Saturday around 7pm and heard a crash. my entire back window shattered
On November 18, 2025, I switched on my rear window defogger. 15 minutes later I drove the vehicle into my garage, switched the defogger off, and turned the engine off. The following morning I entered the vehicle. When I closed the driver's side door gently, I heard a very loud noise. I looked into my rear-view mirror and saw that the rear window had shattered completely. A few days later I had the window replaced by Safelite. On Dec. 29, 2025 the rear window was inspected by Premier Nissan in Uniontown, Pa. (15401). This spontaneous incident could have had serious implications if there had been rear seat passengers. I believe that a defect exists with the rear window design or factory installation. Therefore, a re-call is advisable.
I purchased a 2025 Nissan Rouge Rock Creek in March. Yesterday I got in my car, shut the door and the back door window shatters. No reason what so ever. it was 70* the day before and got down to the 40s overnight. There was no damage on car prior, Its a new car. Great condition. I reported the problem to the dealer and they told me it would be $1000 to fix.they do not cover glass. I noticed online others are having the same issue going on with the 2025 rouge rock creek edition as well as other 2025 rouges. Safety is at risk to anyone in or around the car as the glass can shatter at any given moment. I contacted the dealer along with nissan corporate to put in a claim report. They are not covering the cost at this point.
Rear Trunk - Under bumper Hands free feature closes on head and/or Body while loading or unloading items. Head several times and body once while bent into trunk space. Called Nissan Corporate Office to report and told to call dealer and have service check sensor. Appointment Saturday 11/22/2025 at Nissan of Torrance. Results = Unable to disable. Part 988 tested ok at this time. SAFETY HAZARD that can cause painful/harm to body of myself/child/pets/others and creates fear/anxiety when it closes on to head and/or body.
On November 17, my 2025 Nissan Rogue caught fire after my hour commute to work. During my commute, there were no warning signs on the dash for the entire duration. Got to the office, parked the vehicle, and within a few minutes a coworker called me to let me know the car was up in flames. The fire quickly intensified and got hot enough to melt the hood, and made its way into the interior after it shattered the windshield. The fire started in the engine compartment, near the battery. The insurance company has a fire investigator attempting to determine the cause of the fire. The car had approximately 12,000 miles.
Driving from Church on Sunday Nov 16,2025 at approximately 10:30 AM, in Pflugerville Texas, the rear window suddenly shattered. No visible signs of objects hitting the window prior to the event. The car had 5700 miles on it, 2025 Nissan Rogue.
On Thursday November 13th, 2025, I drove to work like I do every day. When I got to work and parked, the REAR windshield cracked all on its own. It was not freezing, nor were there any large temperature swings to cause this. Today (Wed Nov 19th, 2025) the Safelite repair man came to replace it. He stated that he sees this quite often with the Nissan Rogue. I called Nissan and they said that they never have heard of this (as i would expect them to say). I would like this investigated as there was nothing done to cause this - no rocks, etc.
My back windshield exploded while it was parked in my office’s lot. The glass completely shattered for no apparent reason. I had to drive my vehicle with glass still connected but about to fall out. I went to the dealership and shut the door, and it all fell out. I have seen hundreds of online posts with the same thing happening to other Nissan Rogues, and the dealership is saying they aren’t going to cover it and claim they have never heard of the issue. There were no warning signs that this was going to happen.
The Back glass in the hatch blew a hole in the lower passenger side and then the whole back glass shattered and exploded. I was driving down the interstate. Police report was done. The glass blew from the inside out.
Rear Hatch Glass spontaneously Shattered when entering the vehicle and closing the drivers door.
I purchased a 2025 Nissan Rogue approximately two weeks ago. Three nights ago, when I left work, I opened the rear driver-side door to place my backpack inside. When I gently closed the door—without slamming it—the entire rear windshield shattered. The glass had no prior damage; I had been regularly using the rear hatch and back seat doors throughout the week with no issues. Safelite came to my home yesterday to replace the rear windshield, and during the appointment we discovered that the liftgate will not open. I attempted every method of opening it: the button on the dashboard, the key fob, the hands-free foot sensor, and even attempting to manually release it. Nothing worked. The technician advised me to take the vehicle to the dealership. Later that afternoon, I brought the vehicle to Wally’s Nissan in Hazleton, Pennsylvania. The technicians attempted the same methods I did, including trying to manually open and pry the liftgate. Despite this, the liftgate would not release, and the attempts to access it are resulting in damage to the interior of my brand-new vehicle. I am extremely unhappy with the situation and the condition in which my vehicle is being left. Based on what I have researched, it appears that a piece of shattered glass may be lodged in the latch mechanism, preventing the liftgate from opening. The dealership informed me that they do not know how to proceed and essentially sent me away without a resolution and just blaming the door actuator. At this time, I cannot have the rear windshield replaced because the liftgate cannot be opened. We are approaching winter weather, temperatures are dropping, and I commute an hour to work every day. I cannot be left with a vehicle I just purchased that has no functional liftgate and no rear window, with no guidance or support from the dealership. I am requesting immediate assistance and direction, as this situation is unacceptable. I should not be told “there is nothing we can do”
The driver seat in the 2025 Nissan Rogue is extremely narrow and places excessive pressure on my left hip, causing bruising, severe discomfort, and lower back pain after short driving periods. The seat forces my body into an unnatural posture that affects my ability to sit upright and operate the vehicle safely. After I reported the issue to the dealership, I was told to “keep driving until the seat flattens out” or “have a heavy-set person sit in the seat,” which are not safe or reasonable solutions. The seat design is causing physical injury and makes safe driving difficult.
The contact rented a 2025 Nissan Rogue from Hertz Car Rental - John Glenn Columbus International Airport. The contact stated that upon exiting the vehicle and closing the front passenger's side door, the rear window glass exploded. There was no injury sustained. The vehicle was driven back to Hertz Car Rental Company. The contact informed the rental company of the failure and was provided another vehicle; however, the rental company was attempting to charge the contact for the failure even though it was not due to operator error. The contact had not notified the dealer or manufacturer of the failure. No further information was available. The failure mileage was approximately 14,877. The VIN was not available.
My car was sitting in my driveway earlier, no trees around, or no one outside. I had walked past the house door and my rear window was busted. We contacted Nissan and they said because there is not a recall, there is nothing they can do.
The sunroof on our car literally combusted on me and my wife while we were driving on the road. There was no sound of impact nor is there any sign of debris in our car. The glass simply shattered into our car spreading shards and micro glass all over the place. Again, there was no sign of debris in the car nor any sound of impact. This must be a defect especially since this seems to be particularly common with Nissan models
Owner of 2025 Nissan Rogue Rock Creek. On 11/03/2025 3pm temperature 45-47 degrees. Car was parked and all of a sudden rear window exploded. I called the dealer and told them they said they had nothing on recalls of defect. I did make a claim with my insurance Geico and did report it to Nissan also Case# 55966563. Upon online research there is multiples of incidents with the sale exploding issue on various years but all same model: Rogue.
Data synced from NHTSA on May 4, 2026