2025 Nissan Rogue Complaint Log

The contact owns a 2025 Nissan Rogue. The contact stated while the vehicle was parked, the contact became aware that the rear glass had fractured. The contact stated that there was no impact to the glass to cause the fracture. The contact researched and noticed that it was a known failure with similar vehicles. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that there was an appointment scheduled to replace the glass. The contact stated that because of the known failure, the failure could have occurred while driving the vehicle. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 1,044.

The contact owns a 2025 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. A local glass specialist arrived at the residence to inspect the vehicle. The vehicle was not officially diagnosed or repaired. The rear window was replaced, and the contact was informed that several vehicles had experienced similar failures. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000.

On saturday, november first I was driving down the road about sixty five miles per hour.No one around me and nothing on the road.And all of a sudden, my back glass shattered.

While my Nissan rouge was sitting out in a parking lot the rear windshield shattered. The temperatures were not below freezing and did not go above 60°F. The low temperature was 45°F. There was no foul play or any evidence of damage to the rest of the vechile. Just the windshield shattered.

Back windshield busted out completed, chase is unknown.

Spontaneous Shattering: Rear windshield shattering suddenly, often accompanied by a loud pop or bang, with no external impact, rock, or vandalism being the cause.

Back glass windshield. I parked my car to go into work and when I closed my front door I hard a loud sound and noticed my back trunk window shattered.

The back window blew out

On October 20, 2025, at approximately 10:30 a.m., my 2025 Nissan Rogue was parked in a public parking lot for several hours. When I started the engine, I heard a sudden loud pop, and the rear windshield immediately imploded, scattering glass both inside and outside the vehicle. There were no signs of impact, vandalism, or prior damage, and no hazards in the surrounding area. The vehicle’s climate control was set to “Auto” at 70°F, and the rear defroster was not on. This appears to have been a spontaneous glass failure, similar to other reports from Rogue owners. The incident created a serious safety concern due to the sudden explosion of tempered glass, which could easily cause driver or passenger injury, distraction while operating the vehicle, or potential loss of visibility if it had occurred while driving. The rear hatch now lacks structural integrity and requires full replacement. I am filing this report to document the defect and ensure this issue is investigated further for potential manufacturing or thermal-stress flaws in the rear glass assembly.

I turned on the rear defrost feature for the first time on my brand new car and the window busted out.

The rear camera goes out/ screen flickers and turns black for a period when in reverse. It doesn’t happen every time but it happens often and at different times of day or different weather/ temperatures. I have not been able to determine associated factors ( humidity, temperature, etc). It does seem to be more frequent when first starting car after awhile (a few hours) but not always the case. I have brought in to Nissan but it hasn’t been duplicated in their presence yet. It happens about every third to fourth time of driving it. So that is frequent in my opinion.

Took my car in for some minor hood issues the week after buying it. While there the dealership pulled it out of the shop, parked it in the lot with the other vehicles they had worked on. They called me and told me they were going to call me and let me know my 2025 Nissan Rogue was ready to pick but when they went out to move it close to the door the back windshield was shattered.

On Oct 15th, 2025 in the afternoon my vehicle was parked at my work and back hatch windshield complete shattered. Many other vehicles parked in the same parking lot. No signs of any foul play. Called State Farm insurance and they called the auto glass repair shop to file a claim and have fixed.This could have been tragic if would have been driving possibly. Seems many other owners of Nissan Rouge other year/model are having the same issue. Dealer is being contacted as well. The vehicle was bought brand new approx. 3 months ago in July 2025. No warning of any thing wrong with hatch/windshield. Vehicle may be looked at for inspection but it is to be fixed Oct 16th 2025. Pictures were taken and documented

While parked my rear window imploded and shattered. There was no impact, or previous damage. I opened my driver door to get in and then it crumbled.

Enterprise Rental: Back window shattered spontaneously. Car WAS NOT IN MOTION, it was parked.

The contact owns a 2025 Nissan Rogue. The contact stated that while driving 55 MPH, the contact heard an abnormal popping sound and noticed that the rear windshield had shattered. The contact did not sustain any injuries. The contact pulled over to a safe location and called 911. The Police Officers arrived and confirmed that the windshield had shattered without impact. The defroster was not engaged at the time of the failure. The dealer was contacted and referred the contact to the Insurance Company for assistance because the VIN was not under recall. The dealer also referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and filed a case. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,830.

Did same as ever day going to work except for I used rear defrost I got to raised rear door I was standing under it I hear a pop and a crackle I look and my rear door glass shattered for no reason at first I researched it and found that it is a known problem Nissan knows about at any given time it can pop going down the road or just setting there

I was driving in Chatham, IL at 40 mph when I heard a loud pop, like a balloon burst, then crinkling noises. The panoramic sunroof had exploded & shattered for no known reason. Numerous tiny shards of glass rained down on the backseat, which could have caused injuries if anyone were sitting in the rear seat. I was not traveling under any trees or building, it was not raining at the time, I did not hit a bump. There were no warning lamps, messages or other symptoms of the problem prior. I already had an appt at the Nissan dealership for another reason & reported it to them & to State Farm Insurance, agent [XXX] . The sunroof & track was replaced and the roof re-painted by Schultz Collision Center in Springfield IL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On a cool morning (~53°F), I drove approximately 6.4 miles each way (about 12–13 miles total) to and from school with the rear defroster on to clear condensation. After returning home and parking, I heard a loud pop and saw that the entire rear hatch window was shattered. I called my husband outside, and we documented the damage with photos and video. When I closed the door, the shattered glass collapsed inward into the cargo area, with shards also scattered across the driveway. There was no external strike point, debris, or prior damage to the glass. The breakage was spontaneous and created a safety hazard by leaving sharp tempered fragments inside the vehicle and an open rear hatch. Other 2025 Rogue owners have reported the same failure, suggesting a recurring defect.

The contact owns a 2025 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was an abnormally strong sulfur odor inside the vehicle. The vehicle was taken to the dealer, who determined that the odor was caused by the exhaust system; however, no diagnostic trouble codes were retrieved. The contact was informed that the vehicle was safe to be driven. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

Rear window exploded and broke without any cause and I have to replace through Safelite. Not due to vandalism or any other means

I purchased my 2025 Nissan Rogue Rock Creek Edition 5 months ago. The car was sitting in my driveway and the back glass shattered. I was home, no one was around. Warranty doesn't cover glass, so I had to pay out of pocket up to my $500 deductible with insurance. There were no cracks prior to this happening.

I've only had my 2025 Rock Creek Rogue for 4 months. The back windshield all of a sudden shattered. I'm seeing a lot of customers complaining about the same issue. It's evident there's a defect in the glass,that's causing the glass to shatter and it needs to be addressed. I shouldn't have to come out of my pocket for a $500 deductible to pay for a windshield that's well known for having a problem. There should be a recall for this windshield. .

After hitting the button to close my back hatch, my boyfriend noticed that the window was cracking from the upper left corner. When nearly fully closed, the window spontaneously shattered.

My back rear window basically shattered while it was just sitting. There was nothing that hit it. I had just driven it to. work and had the rear defrost on while I was driving. A little while after I arrived at work the window just sounded like it exploded.

After closing the back passenger door the whole back hatch window shattered all inside car.

The back windshield shattered in my 2025 nissan rogue. It was sitting in my driveway, I got in my driver's seat, shut the door and my back windshield shattered. I'm unable to drive it because glass keeps falling everywhere. Nissan warranty doesn't cover windows even though there are multiple incidents of this same thing happening. There is no way to prove it is a manufacturer defect. If I took it to the dealership to access the damage there would be no window left and it is unsafe to drive. The dealership doesn't even replace windows so I have to pay out of pocket to fix it. There were no cracks or chips before it happened and it is not covered in bumper to bumper warranty even though it is only 4 months old.

While driving on the highway, I pressed the rear defrost button for the first time since purchasing the car last April due to a foggy rear window. Shortly after, I noticed through the rearview mirror that the rear gate window had shattered, even though nothing had struck it. When I arrived at work and exited the car, the rear window suddenly broke apart completely, leaving a large hole as if the glass had exploded.

After my car being parked for 5 hours I opened my car door and before even shutting my door and starting my car my rear view windshield shattered to pieces, no forced trauma , literal shatter .

The vehicle had been parked for 10 hours while I was at work. I got in the vehicle and shut the door and the back glass shattered. I had security pull up the camera footage of the area my vehicle was parked and no one tampered with it.

Our car is currently at the dealership again, (2nd time) for this particular issue that we feel is a safety issue. We are still experiencing an issue with the lift gate. It is coming down at random times, often coming down on us. The sensor always beeps (so far) so you have a very short warning before it comes down on you. However, when it comes down, it takes alot to stop it (force). Even though it meets resistance with putting up our hands to stop it, it takes quite a bit to make it halt. It has also come down with my back to the car, with no motion under the sensor (no feet under the car to trigger the sensor). I do not have a video of it however I do have someone who witnessed it. We are not sure if this is related to the other electrical issues we are having. We've been experiencing issues with it being hard to start, the complete computer screen going blank (on video) or car changes randomly the temperature and shuts down the radio randomly. We were told yesterday that they were able to duplicate the issue and acknowledged that the gate came down "hard" not fast, but does not respond quickly when coming against opposing pressure. However, today we were contacted and told that Nissan wanted them to test other cars on the lot for the same issue, and now they are telling us that those cars respond the same way ours does, (very sensitive- she did not mention anything about them coming down hard.) However, the loaner car they gave us was also a 2025 Nissan Rouge and we have NOT had that issue with it. The hatch opens and closes without issue. The computer has not malfunctioned or completely went blank. It has not been hard to start, nor has the computer malfunctioned-shutting the radio off or changing the temperature information. It was recommended that maybe to "shut off" the lift gate and raise it by hand. However, we find it a little "rich" of the dealership to even "go there" as the car is 10 months old! We would like it to be fixed.

The rear window shattered spontaneously with explosive force and sound while I was driving and parking it in the subsurface garage of my condominium complex, with my wife as a passenger. I can only surmise that substandard safety glass, combined with unusually high outside temperatures and extremely effective interior air conditioning was involved in the physics of the explosion. The incident was unprecedented in my 67 years of driving. The incident was preceded by intermittent and inexplicable hissing sounds for several miles before I entered my parking garage and parked the vehicle. No external projectile or impact was involved.

I bought Nissan Rouge 2025 and just after 234 miles warning light "Engine Malfunction Power Reduced Service Now" came on. I took it to dealership, and they checked and said nothing was wrong with the car. I was glad that nothing was wrong with my car. Same warning message light "Engine Malfunction Power Reduced Service Now" came back again at odometer reading of 569 miles. This time car started jerking, shaking, automatic accelerating for a while and then started working back on normal. I took it back to dealership. This time they replaced Engine control Module. They gave car with this assurance that all problems are fixed. I was glad to start driving my brand-new car again with only 569 miles on odometer. But just after driving 300 more-mile same warning message "Engine Malfunction Power Reduced Service Now" light came back on with same jerking and automatic acceleration for a while. I parked car and took it back to dealership. It's been with them for over a week now with odometer reading 872 miles. "Engine Malfunction Power Reduced Service Now" warning light comes at random and once you park car it goes away. But when light is on car jerks, shakes and it makes driving person very concerned and worried

I got into my car and closed the door and pushed the start button and my back window blew out. It was not hit by anything and sitting in front of my office and had not driven all day since I got there.

Back glass shattered while on the highway in stop and go traffic. I have a video showing the damage. I had to pay out of pocket. Nissan said they wouldn't cover.

At intersection car started rattling when I accelerated and would barely go and engine light came on. Had to be towed to dealer. They are saying it is just a coil. It had been smelling like burnt rubber. Only has 1509 miles. I am afraid it is more than what they are saying due to the description of the engine recalls coming

Went to leave the house and noticed the rear windshield was shattered. Holes on either side of the windshield. With glass on the outside of the vehicle, as if the windshield had exploded outward.

I purchased a brand new 2025 Nissan Rogue on June 4, 2025, with the expectation that its ProPILOT and Safety Assist features would function reliably under normal driving conditions. However, just three days after purchase, a warning light began appearing that reads: “Warning: Driving Aids Temporarily Limited.” This message occurs randomly and under regular driving conditions, without provocation, and causes the ProPILOT/Safety Assist systems to disable themselves entirely. At the time this first occurred, the vehicle had only been driven a few miles and had been kept in clean, well-maintained condition. I contacted the dealership immediately and scheduled a service appointment for June 16, 2025. In the days leading up to that appointment, the issue continued to occur unpredictably, making the driving experience both frustrating and unsafe. The vehicle has now been in the dealership’s possession for multiple days (as of June 18, 2025), and no resolution has been found. The technicians have not been able to diagnose or correct the issue, and I have been left without a functioning vehicle. This problem was not disclosed prior to purchase, and the repeated system failure of essential safety features is unacceptable, especially on a brand new car. The inclusion of advanced driver assistance was a primary factor in my decision to purchase this vehicle. Having these systems work only intermittently presents a significant safety risk to myself and others on the road, and undermines the integrity of the vehicle's advertised capabilities. I am filing this formal complaint to document the issue and request prompt action and resolution from Nissan Consumer Affairs and NHTSA.

The dealership of Royal Nissan in Baton Rouge took two and a half hours to do an oil change. When I asked them why they said it was a known problem that my vehicles engine oil plug would strip if they tried to drain it that way and that it had to be pumped from the top. The service technician admitted that this was a known problem in the plastic oil pan.

power tailgate closes automatically without notice. Ive complained to the dealer several times and they cannot find out why it does it. I have been hit in the head and shoulder several times. it started soon after I purchased the vehicle in March 2025.

Only a few weeks after purchasing my brand new vehicle, the airbag warning light appeared. When I brought it in February, I was told a part was on backorder for about 4-6 weeks and, quite concerningly, advised to “not hit anything” in the meantime. At that point, I was not made aware that this meant the airbag system was disabled and that the vehicle was unsafe to drive. For months — and through multiple service visits and oil changes — no one at the dealership informed me of the continued safety risk or provided updates unless I reached out myself. It was not until July, after repeatedly escalating the issue and emailing Service Manager Ryan Hernandez, that I was finally provided a loaner vehicle, upon my request. Even then, the experience was disorganized, impersonal, and dismissive, especially given the nature of the safety defect. While I understand that the airbag part is on national backorder and some delays are out of peoples control, the fact remains: I purchased a new vehicle that was unsafe from the start, and Nissan — both at the corporate and dealership levels — has failed to address the issue in a reasonable timeframe. As of October 27th, I have spoken with the general manager, Josh Ingrim, about this matter for the FIRST time, because I was told service employees and by previous management in the service department that they would be expediting my situation. It has been 10 months since I’ve bought my car with no clear eta on my car repair or a an attempt to make right of the situation. The manager claims to have been in contact with consumer affairs and fixed operations manager but have not heard back.

I was driving and hit a small bump in the road and my back glass exploded it was so loud I almost wrecked my car. I called nissan and they told me to bring it in and they would replace it they did it with no questions so it raised a red flag then I googled and found it is happening to alot of owners of nissan rouge 2022-2025. I bought this as a forever car and I feel they will not keep replacing it over and over. I feel I will not get my money out of this car so disappointed

I took ownership of this vehicle on December 11, 2024. Here are some of the problems I've encountered with this 2025 Nissan Rogue SL model: (1)Blind Spot, lane departure has been malfunctioning as of 12-11-2024. (2)The seat belt symbol started malfunctioning a few days later. The red seat belt sign on the dashboard remains on for an extended period. (3)The AM/ FM radio was working for a short time then off and on. Whenever the AM/FM radio goes out, Sirius XM radio remain strong. I brought the SUV back to the leasing company twice after which they programmed and reset the radio and the safety features. It seemed to work for a day. I called the leasing company and they said that I should take the Rogue to one of Nissan's service departments for a diagnostic workup. I made an appointment with the service dept. where the technician spent a good amount of time going over the vehicle.  We then took a test drive where he explained how the system worked. The tech said that this vehicle’s blind spot kicks in after it reaches 30 miles according to the training video. He went on t say, in addition you have to press the blue blind spot logo to activate the system. I  took the vehicle to the Nissan service.  Since driving this Nissan Rogue another problem occurred that complicates all of the other issues above. That is this dangerous rear lift gate. Let me be clear, I’m a disabled veteran and all of these safety components are extremely important to my family. I can’t afford to worry or be hit again by this lift gate. This lift gate has hit me twice which organizing my belongs in this new SUV. Whenever your working near the rear bumper the rear lift gate is likely to come down! I’m back from the Holidays and this vehicle is going back to the Nissan service Dept again. Thanks in advance for your time and consideration.