2010 Nissan Versa Air Bags & Restraints Problems

12/27/2021 Nissan Headquarters call and a case number 45372007 given on12/21/21 after speaking with a Sandra while at the Nissan repair location in Rivergate/Madison, TN. call from Nathaniel from Nissan Headquarters in Franklin, TN regarding air bag system. Replacement as part of recall warning light complaint and case filed. Air bag warning light came on 12/19/21, diagnostic 12/21/21 air bag control system needed replacement. Clock spring was replaced October 2019, 15 months after recall issues on Takata air bag system and full replacement completed 7/26/2018. Nissan cannot cover costs due to mileage on car. I noted wanting to have this on record that these issues began after the recall on air bags and replacement in 2018. 615-725-7000 12/31/21 car air bag issue repaired then air bag light would pop on 2 more times, once in January 2022 in which they said they forgot to ‘clear codes” and then in February 2022 when other issues surfaced, another part replaced. Then light pops on again 3/15/2022 and I notified the service advisor with Nissan who’d been helping me and took the car in the following week.I have already paid for repairs to the clock spring in October 2019 between $530-$600 and the repair done 12/31/21 totaling over $1000 which includes the diagnostic fee, parts and labor. $1600 is just the bare minimum of what's been paid out.3/30/2022: Nissan Versa 2010 was dropped off again at Nissan of Rivergate/Hayes Nissan due to air bag warning light coming on again. They are running another diagnostic. This has been a continual and consistent issue since the air bag recall and replacement in July 2018. I have paid for the clock spring to be replaced October 2019 and now other parts and many trips to this Nissan for a “fix.” Which now they are saying I may have to possibly pay again. This is unacceptable and seems that there may be other consumers dealing with this issue. Something is wrong with this recall and replacement causing these issues of safety.

Air bag light came back on again. Car is back at Nissan of Rivergate in Madison, TN 2/28/2022 for another parts replacement. This again was never an issue until the air bag recall and replacement of 2018. Your tracking number assigned by NHTSA for this issue is 11448887. Air bag recall and replacement July 2018. Repaired in October 2019 after air bag light came back on: clock spring replaced, I paid out of pocket. 2021 air bag light on again: whole other issue with air bag system, I paid out of pocket again. And I have to let them know to make sure parts are put back correctly. Some areas appear to be cracked near windshield due to the work, but I know that will be hard to prove with them. Air bag light came back on-again January 2022, they initially said it was that they didn't reset the sensors. Took car back, they reset. 2/3/22 air bag light came on again now a new part is being worked on 2/28/22. This has been an issue with the airg bag recall.

Air bag warning light has continued to cause issues/coming on since the recall and replacement of the air bag system in 2018. The air bag warning light has come on in 2019, 2021 and again 2022. All since the air bag recall of Summer 2018. No issues with the air bag system prior to the recall and replacement, but plenty since the replacement. This occurs upon the initial startup of the car.

SOMETIME IN THE LAST 3 OR 4 MONTHS THE AIR BAG LIGHT CAME ON AND WOULD NOT GO OFF. TOOK CAR TO GARAGE NOV. 24,2020 TO REPAIR THE LIGHT AND WAS INFORMED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE GARAGE INFORMED ME THAT THERE WAS A RECALL FOR AIRBAGS BY NISSAN COVERING THE TIME FRAME MY CAR WAS BUILT . NISSAN REJECTED THE RECALL REPAIR BECAUSE THE AIR BAGS INSTALLED IN MY CAR WERE NOT TIKATA BRAND AIR BAGS. IT WOULD SEEM REASONABLE THAT ALL AIR BAGS USED IN NISSAN VERSA VEHICLES DURING THE RECALL PERIOD SHOULD BE INCLUDED IN THE RECALL AND REPLACED WHATEVER THE BRAND AND NOT LIMITED TO ONLY THE TAKATA BRAND.

2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE STRUTS NEEDED TO BE REPAIRED BEFORE COMPLETING THE RECALL. ALSO THE DASH PANEL HAD BEEN BROKEN IN 3 PIECES.*JS

The contact owns a 2010 Nissan Versa. The contact received a notification for two safety recalls NHTSA Campaign Numbers: 18V401000(AIRBAGS) and 17V449000(AIRBAGS). The contact stated that she was disabled and could not drive the vehicle to a dealer. The first dealer had been notified about the recall and informed her that they could tow her vehicle to the facility; however, she would have to pick up the vehicle once the repair was performed. Another dealer, Dennis Dillon Nissan(8727 W Fairview Ave, Boise, ID 83704) was also notified and gave her the same information. The manufacturer had been notified of the recall and offered no assistance. The contact had not experienced a failure. The recall had yet to be serviced.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT COMPLAINED THAT A STRANGER, WITHOUT A MASK, KNOCKED ON HER DOOR AND HUNG A NOTE ON THE DOOR HANDLE, ASKING HER TO CALL HIM BACK FOR URGENT AIR BAG RECALL. THE CONTACT CALLED THE MCKINNEY NISSAN DEALER, LOCATED AT: 3800 S CENTRAL EXPY, MCKINNEY, TX 75069 AND WAS TOLD THAT THEY DID NOT SEND ANYONE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE NHTSA MANDATED THEM TO DO SO THROUGH A THIRD PARTY AND THAT THE MANUFACTURER PAID FOR THE SERVICE. THE CONTACT WAS REFERRED TO THE NHTSA. THE CONTACT, HOWEVER, STATED THAT SHE RECEIVED A RECALL, NHTSA CAMPAIGN NUMBER: 20V008000 (AIR BAGS) AND ALREADY SCHEDULED APPOINTMENT WITH THE ABOVE DEALER. THE VIN WAS UNAVAILABLE.

2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE WHILE THE AIRBAG WAS BEING REPAIRED A SPRING BROKE. THE CONSUMER WAS INFORMED THE RECALL REPAIR WAS COMPLETED, BUT THE AIR BAG WOULD NOT DEPLOY UNTIL THE SPRING WAS REPLACED. *JS

The contact owns a 2010 Nissan Versa. The contact stated while driving at an undisclosed speed, the passenger’s side air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was not contacted regarding the failure. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 92,000.

The contact owns a 2010 Nissan Versa. The contact stated that the air bag warning light was illuminated. The steering wheel enclosure failed to close. The contact stated that the horn was inoperable. The vehicle was previously taken to the local dealer and was repaired under NHTSA Campaign Number: 17V449000 (Air Bags) and 18V044000 (Air Bags). The vehicle was repaired, but the failure recurred. The dealer informed the contact that a diagnostic test needed to be performed on the vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 140,000.

NISSAN WILL NOT COMPLETE 2 RECALLS FOR MY VEHICLE. SPOKE WITH TWO PEOPLE FROM NISSAN CONSUMER AFFAIRS WHO STATED THEY CAN'T MAKE THE DEALERSHIP COMPLETE THE 'CAMPAIGNS'. I DON'T KNOW WHO TO CONTACT AT THIS POINT. PLEASE ADVISE.

MY FRONT PASSENGER DOOR WAS CLOSED AND MY SIDE AIRBAGS DEPLOYED. MY 4 YEAR OLD SON WAS IN HIS CAR SEAT IN THE BACK SEAT ON THE PASSENGER SIDE WHEN THE AIR BAGS DEPLOYED. MY CAR WAS IN DRIVE BUT I WAS NOT MOVING, I WAS DROPPING A FRIEND OFF AT HOME. IT WAS ON A CITY STREET. NISSAN IS REFUSING TO PAY FOR A RENTAL UNTIL THEY COME AND LOOK AT MY CAR, WHICH THEY SAID WOULD TAKE 6 TO 8 WEEKS.

2010 NISSAN VERSA HATCHBACK. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AIRBAG SAFETY RECALL. *LD *JS

Urgent airbag safety recall. Prior to airbag recall was in a 3 car accident. Family was with me, and no one was hurt. Thankfully for this, but now I don’t feel safe driving this car regardless when airbag be repaired. Been in this vehicle for 12 years with a defected airbag which should keep occupants safe instead putting my life and others in danger. Is there a guarantee when repaired this will be safe?

AFTER HAVING TAKATA AIRBAG REPLACED FROM RECALL HORN STOPPED WORKING THEN AFTER AWHILE STARTED HONKING WHEN TURNING STEERING WHEEL. AFTER THAT HORN WENT OFF NON STOP WHILE ENGINE OFF. HAD TO UN HOOK BATTERY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V401000 (AIR BAGS) AND 17V449000 (AIR BAGS). THE CONTACT CALLED KIEFER NISSAN OF CORVALLIS AT 541-753-1694 (LOCATED AT 900 NW 4TH ST, CORVALLIS, OR 97330) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I TOOK MY CAR IN FOR AIR BAG REPAIRS WHICH ARE REPORTED TO HAVE BEEN COMPLETED. MY AIR BAG LIGHTS ARE STILL ON. I AM BEING TOLD THIS IS NOT RELATED TO THE RECALL BUT MAY RESULT IN THE AIR BAGS NOT BEING DEPLOYED IF THERE WAS AN ACCIDENT. THE LIGHT IS CONSTANTLY ON AND THE CAR HAS NOT BEEN IN ACCIDENT SINCE THE AIR BAG LIGHTS HAVE BEEN ON.

TAKATA RECALL. WE WERE UNABLE TO GET THE RECALL FIXED UNTIL MARCH 16TH AS PARTS WEREN'T AVAILABLE. WE TOOK IT IN ON FRI THE 16TH AND GOT BOTH AIRBAGS REPLACED UNDER THE RECALL. AS WE WERE LEAVING THE SHOP, THE AIRBAG LIGHT CAME ON AND WAS FLASHING. WE THOUGHT IT WAS JUST RESETTING AFTER THE SERVICE. WE CALLED THE SHOP AND THEY HAD US BRING IT IN TODAY THE 21ST TO GET IT FIXED. THEY NOW CLAIM THAT IT HAD NOTHING TO DO WITH THEM AND THAT WE OWE MONEY TO GET IT FIXED. THAT LIGHT DID NOT COME ON UNTIL THEY MESSED WITH THE AIRBAGS FOR THE RECALL. WE STRONGLY FEEL THAT SOMETHING THEY DID WHEN SERVICING THE CAR MADE THE LIGHT COME ON. THEY SAID SINCE IT WASN'T THEIR CAUSE, WE WOULD HAVE TO PAY TO FIX IT. I REFUSE TO PAY FOR SOMETHING THEY CAUSED.

I HAD ON THE HEATER, I WAS DRIVING ON THE FREEWAY AND MY CAR STARTED TO SHAKE THERE WAS A BURNING SMELL A LOUD POP SOUND AND THEN I SPAN OUT OF CONTROL INTO A DITCH. I WAS LIVING IN SACRAMENTO, CA ABOUT TO GET OFF THE HIGHWAY TO PICK SOMEONE UP FROM THE AIRPORT. IT WAS RAINING, BUT NOT HARD AT ALL.

TAKATA RECALL HAS PUT MY FAMILY, FRIENDS AND MY LIFE IN DANGER - NOT TO MENTION COUNTLESS OTHERS.... IT IS VERY STRESSFUL KNOWING THAT THERE IS A TICKING TIME BOMB IN THE CAR WE DRIVE EVERY DAY. I HOPE AND PRAY THAT WE REMAIN SAFE UNTIL THE AIRBAG INFLATOR CAN BE REPLACED IN THE NEXT FEW WEEKS.