NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Nissan Versa. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. THE DEALER (POHANKA NISSAN OF SALISBURY, 2012 N SALISBURY BLVD, SALISBURY, MD, 21801) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR UNTIL SPRING OF 2018, AND THAT NISSAN HAD NOT APPROVED THE LOANER VEHICLES. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS NOT ABLE TO REACH ANYONE ON THE NUMBER HE HAD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2017. AFTER CONTACTING THE DEALER, NISSAN OF MEFORD IN MEFORD, MA, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WOULD NOT BECOME AVAILABLE UNTIL THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KELLY NISSAN OF LYNNFIELD (LOCATED AT 275 BROADWAY, LYNNFIELD, MASSACHUSETTS 01940; 1-866-726-4450) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2018; HOWEVER, THE CONTACT HAD TO SIGN AN AGREEMENT STATING THAT SHE WOULD NOT OPERATE HER VEHICLE. THE MANUFACTURER OPENED CASE NUMBER: [XXX]. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/02/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL - I FOUND OUT ABOUT THE DRIVER SIDE AIRBAG RECALL ON AUGUST 10TH FROM SOCIAL MEDIA AND CALLED MY DEALERSHIP ON AUGUST 12TH (FERMAN NISSAN IN TAMPA, FL) EXPRESSING MY CONCERN ABOUT THE RECALL AND ASKED FOR IT TO BE REPAIRED. I WAS TOLD THAT REPAIRS WERE NOT AVAILABLE AT THE TIME, NOR DID THEY EXPECT THEM TO BECOME AVAILABLE UNTIL MID 2018. I EXPRESSED MY DISCOMFORT AT DRIVING AROUND IN A POTENTIALLY FATAL VEHICLE AND REQUESTED A LOANER VEHICLE UNTIL MY CAR WAS REPAIRED. I WAS DENIED A LOANER VEHICLE FROM THE DEALERSHIP, AND WAS TOLD TO CONTACT CORPORATE ABOUT IT. I DID, AND RECEIVED AN EMAIL ON AUGUST 22ND DENYING ME A LOANER VEHICLE, AND WAS TOLD TO CONTACT MY DEALERSHIP. I DON'T FEEL SAFE DRIVING MY VEHICLE EVERY DAY, BUT HAVE NO OTHER CHOICE.
TAKATA RECALL - I RECEIVED AN INTERIM OWNER NOTIFICATION-SAFETY RECALL FROM NISSAN RE: THE AIRBAG RECALL. THAT NOTIFICATION STATES THAT NISSAN ANTICIPATES THE REPLACEMENT PART(S) TO BECOME AVAILABLE IN THE SPRING OF 2018 AND I HAD TO WAIT FOR A SECOND NOTICE WHEN THE PART BECOMES AVAILABLE. I CALLED THE DEALERSHIP IMMEDIATELY AND THEY AREN'T EVEN STARTING A PARTS WAITING LIST OR SCHEDULING APPTS UNTIL THE SPRING OF 2018 AND THAT NO ALTERNATIVE PARTS (I.E. NEW STEERING WHEEL WITH OUT THE TAKATA AIRBAG) WERE AVAILABLE. THIS IS MY ONLY VEHICLE AND I USE IT TO TRANSPORT MY SPECIAL NEEDS TODDLER (4 ADA DIAGNOSES) TO HER SPECIAL NEEDS SCHOOL. I'VE BEEN RENTING A CAR OR HITCHING A RIDE TO PROVIDE HER TRANSPORTATION. SHE ALREADY HAS MULTIPLE DISABILITIES AND WE SHOULDN'T BE LEFT NO OPTION OTHER THAN TO RUN THE RISK OF ADDITIONAL INJURY TO HER. WE LIVE IN A RURAL AREA AND HAVE HAD TO CUT OUR FOOD BUDGET IN ORDER TO PAY FOR THE RENTAL TO GET HER TO SPECIAL SCHOOL. WAITING UNTIL SPRING OF 2018 TO START A PART(S) AND SERVICE WAITING LIST IS UNACCEPTABLE. I'VE JUST RECEIVED THE NOTICE RE: CHAPTER 11 BANKRUPTCY, SO WE MISSED THE PPIC DEADLINE BEFORE WE KNEW THERE WAS ONE. NOW THE RESTITUTION FUND DEADLINE IS THE END OF NOV BUT THOSE CLAIM FORMS ARE NOT AVAILABLE ON THE TKRESTRUCTURING.COM WEBSITE. THERE HAS TO BE A LEGAL WAY, FOR TAKATA TO PROVIDE A RENTAL CAR OR TEMP REPLACEMENT SO OUR FAMILY IS SACRIFICING BASIC NEEDS IN ORDER FOR ME TO GET HER SAFELY TO SCHOOL AND WE WILL NOT BE ABLE TO CONTINUE THIS EXPENSE UNTIL SOMETIME IN THE VAGUE SPRING 2018. I'VE BEEN TO THE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY NISSAN OF GLEN BURNIE LOCATED ON 7232 RITCHIE HWY, GLEN BURNIE, MD 2106, WHERE IT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR SIX MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA AIR BAG RECALL NISSAN REFUSES TO PROVIDE LOANER VEHICLE WHILE "WAITING ON PARTS". I HAVE CALLED THEIR CUSTOMER SERVICE NUMBER SEVERAL TIMES WITH NO ACTION BEING TAKEN ON THEIR PART. CORPORATE BLAMES THE DEALERS WHILE THE DEALERS SAY ITS A CORPORATE PROBLEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2017. AFTER CONTACTING THE MANUFACTURER AND UNKNOWN DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE DEALER (BAKER NISSAN, 19630 NORTHWEST FWY, HOUSTON, TX 77065) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON A SPECIFIC DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL": (NHTSA RECALL 17V-449)THE REFERENCED RECALL NOTICE DATES JULY 21, 2017 WHICH IN PART STARTES "....MAY RESULT....OR DEATH". THE UNDATED INTERIM OWNER NOTIFICATION RECEIVED A COUPLE OF DAYS AGO STATES NISSAN IS AWAITING PARTS TO REMEDY BY SPRING 2018. THIS IS APPROXIMATELY 6 MONTHS (!) FROM THIS DATE AND BARRING ANYTHING ELSE MY CAR MAY ONLY THEN BE SAFE AGAIN FOR ME AS DRIVER (SENIOR CITIZEN) . I AM NOT OK WITH THE TIME FRAME, ARE YOU?
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NISSAN OF NORWICH, 691 W THAMES ST, NORWICH, CT 06360) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-867-7669 AND STATED THAT IT WAS UP TO THE DEALER TO PAY FOR THE INSURANCE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NISSAN OF ST. CHARLES, 2535 E MAIN ST, ST CHARLES, IL 60174) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-424-9153, BUT THERE WAS NO RESPONSE AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (KINGS NISSAN, BROOKLYN, NY, 718-934-3300) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 15V573000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (THRUWAY NISSAN, NEWBURGH, NY, 845 562-1000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF UPDATED 8/15/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DENNIS DILLON NISSAN AT (208) 388-4400 (8727 W FAIRVIEW AVE, BOISE, ID 83704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL AND SPRING COIL RECALL I PURCHASED/FINANCED MY NISSAN VERSA CAR THIS YEAR 2017 AROUND FEBRUARY. SOMETIME IN JULY 2017 I RECEIVED A LETTER INFORMING ME OF THE TAKATA RECALL FOR THE AIR BAG INFLATOR HAZARD AND TO CONTACT THE NEAREST NISSAN DEALER FOR FURTHER INSTRUCTIONS. I CONTACTED THEM HERE IN MONROE MICHIGAN GAVE THEM MY VIN NUMBER AND THEY THEN INFORMED ME THAT THEY WERE AWARE OF THE RECALL & ALSO INFORMED ME OF A SECOND RECALL OF A SPRING COAL RECALL WAS A RECALL BEFORE I PURCHASED THE CAR AND WAS NOT INFORMED OF IT ALSO, THEY THEN PROCEEDED TO TELL ME THAT AT THAT TIME THEY DID NOT HAVE ANY LOANER VEHICLES AVAILABLE & THAT THEY CAN PLACE ME ON A WAITLIST OR THAT I COULD CALL AROUND TO DIFFERENT DEALERSHIPS TO SEE IF THEY HAD ANY AVAILABLE. THEY STATED THAT THEY ONLY HAD 4 LOANER VEHICLES ON THERE LOT & THAT THEY WERE USING THEM ONLY FOR THEIR CUSTOMERS & THEY WOULD COME FIRST BEFORE ANYONE ELSE. I CALLED THREE OTHER DEALERSHIPS THEY ALL PUT ME ON THE WAITING LIST WITH NO RESPONSE BACK & SEVERAL ATTEMPTS INQUIRING ABOUT THE LOANER VEHICLE. I HAVE NOT DRIVEN THE CAR SINCE JULY UP UNTIL THE DATE, WHILE I HAD BEEN DRIVING PRIOR TO JULY I HAD HAD SEVERAL PROBLEMS WITH THE SUSPENSION ON THE CAR, HAD THE CAR SERVICES TWICE AT THE DEALERSHIP I PURCHASED THE VEHICLE FROM WITH NO SOLUTION TO THE PROBLEM WHEN I'M DRIVING THE CAR YOU CAN SMELL A TIRE BURNING SMELL & THEY SAID IT WAS OK TO DRIVE. I THOUGHT OTHERWISE SO I COMPLETELY STOP DRIVING THE CAR STILL PAYED THE CARNOTE MONTHLY & CAR INSURANCE WAITING ON THE LOANER VEHICLE. BECAUSE OF THIS I HAVE ALMOST LOST MY JOB, MISSED WORKED & HAD TO CAR POOL MY KID'S & I BACK & FORTH TO SCHOOL & WORK. I TALKED TO THE NISSAN CORPORATION THEY INVESTIGATED IT & INFORMD ME THAT THEY WOULD NOT BE ABLE TO REIMBURSE ME & STILL PROCEEDED TO KEEP ME ON THE WAITLIST I HAVE RECENTLY GIVEN THE CAR BACK REQUESTING FOR A REFUND.
RECENTLY, I EXPERIENCED AN EXTREMELY HAZARDOUS PROBLEM WITH THE FUEL TANK ON MY 2011 NISSAN VERSA. IT WAS A LEAK THROUGH THE TOP OF THE FUEL PUMP AND INTO THE PASSENGER COMPARTMENT DUE TO DEFECTIVE, ARCING ELECTRICAL CONNECTORS. I REPORTED THIS TO NISSAN CONSUMER AFFAIRS AND THEY JUST "BLEW ME OFF". THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITY SO I WAS SHOCKED BY THEIR LACK OF CONCERN. I AM A LICENSED PROFESSIONAL ENGINEER WITH CREDIBILITY AND CREDENTIALS TO PROPERLY IDENTIFY AND EVALUATE THIS HAZARD. ATTACHED IS SOME OF MY CORRESPONDENCE WITH NISSAN AS FURTHER DETAILS. PLEASE REVIEW AND CONTACT ME IF YOU HAVE ANY QUESTIONS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2017 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TO COMPLETE THE RECALL REPAIR. *JS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATORS ILLUMINATED FOR APPROXIMATELY TWO MONTHS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) WAS RECEIVED IN JULY OF 2017. AFTER CONTACTING THE DEALER (NISSAN OF SERRAMONTE IN COLMA, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAG RECALL
TAKATA RECALL BOTH AIR BAG LITES WENT ON IN CAR FIRST RECALL PASSENGER SIDE AIR BAG DEALER FIXED LITE STILL ON FOR DRIVERS SIDE ANOTHER RECAL DEALER FIXED INFLATOR LITE STILL ON DRIVERS AIR BAG AND NO HORN THIS IS STILL HAPPENING DEALER SAYS OK I AM STILL AFRAID TO DRIVE THE CAR MIGHT EXPLODE THIS IS CONSTANT
THIS IS IN REGARD TO THE TAKADA RECALL. (FAULTY AIR BAGS)
PASSENGER AIR BAG RECALL WAS FIXED BUT AIR BAG LIGHT IS STILL BLINKING. DEALER SAYS PROBLEM IS NOW WITH DRIVER SIDE. DEALER SAYS WE MUST PAY TO HAVE IT ANALYZED AND THEN PAY FOR WHAT EVER IS WRONG WITH IT. TO ME AN AIRBAG IS AN AIRBAG NO MATTER WHAT SIDE. TV NEWS SHOWS DRIVER SIDE AIRBAGS BLOWING UP. IT SHOULD BE A RECALL AS WELL.
I WAS DRIVING MY VERSA LIKE ALWAYS GETTING BACK HOME AND THEN THE AIR BAG SIGNAL APPEAR ON MY DASH WITHOUT ANY REASON
POWER STEERING LIGHT COMES ON AND POWER STEERING IS LOST MAKING IT IMPOSSIBLE TO TURN WHEEL. HAS HAPPENED MULTIPLE TIMES WHILE STARTING THE CAR AND HAS HAPPENED TWICE WHILE DRIVING. TURNING THE CAR OFF AND RESTARTING SEEMS TO HELP, HOWEVER WHILE DRIVING THIS ISN'T ALWAYS POSSIBLE.
AIRBAG. SEAT BELT LIGHT AND UNKNOWN OR OTHER
AWAITING REPAIR OF THE TAKATA PASSENGER-SIDE AIRBAG, I NOTICED ON THE NHTSA WEBSITE THAT NISSAN HAD PUBLISHED A FIX FOR THE ISSUE. I DROVE TO MY LOCAL DEALERSHIP THIS MORNING TO START THE REPAIR PROCESS BUT I'M TOLD THAT THERE'S NO RECALL ON MY VEHICLE (DESPITE PROOF THAT I'M IN THE FIRST OF THREE GROUPS LISTED FOR DEALERS). SO I'M MORE AWARE OF NISSAN'S DOCUMENTED RECALL THAN NISSAN ITSELF?
STEERING WHEEL WOULD SNAP BACK FOR TWO WEEKS AND THEN ALL OF A SUDDEN ONE MORNING I HEARD A LOUD SNAP ON THE CONTROL ARM AND THE VEHICLE CAME TO A GRINDING STOP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A REPAIR APPOINTMENT FOR AN UNKNOWN AIR BAG RECALL. THE DEALER (WESTERN AVENUE NISSAN, 7410 S WESTERN AVE, CHICAGO, IL 60636, 773-776-8200) INDICATED THAT THE PART MAY BECOME AVAILABLE BY MID-SPRING OF 2018. THE DEALER ALSO STATED THAT THE CONTACT WAITED TOO LONG TO REQUEST THE APPROVAL OF A LOANER VEHICLE FROM THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY EXPEDITED SHIPPING THE PART TO THE DEALER MONTHS AGO; HOWEVER, NO PART WAS AVAILABLE WHEN THE CONTACT CALLED BEFORE AND AFTER THE SPRING OF 2018. THE AIR BAG RECALL REPAIR WAS COMPLETED MONTHS AFTER THE CONTACT WAITED FOR THE PART. SHORTLY AFTER THE DEALER'S RECALL REPAIR, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT STATED THAT HE WOULD TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AGAIN TO ADDRESS THE DEALER'S REPAIRS. THE VIN, FAILURE MILEAGE, AND RECALL INFORMATION WERE UNKNOWN.
THE FRONT COIL SPRINGS BROKE SHORTLY AFTER 70,000 MILES. AS FAR AS I KNOW, THEY FAILED AT THE TIME I WAS PULLING OUR OF MY DRIVEWAY. THERE WAS A LOUD NOISE AT THE TIME. I KNOW THAT THERE IS A RECALL FOR THESE MODELS IN THE SO CALLED "SALT STATES", BUT MY STATE IS NOT INCLUDED. THERE ARE FAR TOO MANY FAILURES OF THIS KIND IN NON SALT STATES. THIS SHOULD BE ADDRESSED BY A MANDATORY RECALL. EVENTUALLY, SOMEONE WILL DIE.
FRONT COIL SPRINGS MAKING NOISE SAW RECALL FOR SALT BELT REGION WHAT ABOUT CALIFORNIA WHERE SALT MIGHT BE USED WHEN BACKING OUT AND ALSO GOING FORWARD; CITY STREETS; TURNING ALSO SEAT BELT DOES NOT RETRACT FULLY
MY HUSBAND WAS EXITING THE INDIANA TOLL ROAD ON THE RAMP TO PAY TOLLS. AS HE WAS DRIVING HIS AIR CONCENTRATOR FELL. WHEN HE REACHED FOR THE CONCENTRATOR HE RAN OFF THE RAMP, HIT A SIGN, THEN BOUNCED BACK HITTING ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY YET HE HIT HARD ENOUGH THAT THE SEATBELTS LEFT VERY CLEAR BRUISING, HIS SHOULDER WAS CAUSING PAIN AS WELL AS HIS LOWER BACK WHICH RECEIVED COMPRESSION FRACTURES FROM THE BELT. HE AS TAKEN TO THE AREA HOSPITAL BY AMBULANCE AND IS IN TREATMENT AS OF TODAY. OUR CONCERN IS THE FACT THAT THE AIRBAGS DID NOT DEPLOY EVEN THOUGH THE FORCE OF THE CRASH COMPLETELY SHATTERED THE WINDSHIELD AND THE FRONT AND REAR ENDS OF THE CAR WERE BADLY DAMAGED CAUSING THE VERSA TO BE A TOTAL LOSS.
AT AROUND 72,000 MILES, BOTH FRONT SPRINGS BROKE. AS ONE OF THE ATTACHED PICTURES SHOWS, A VERY SHARP END OF ONE OF THE SPRINGS WAS LESS THAN 2 INCHES AWAY FROM A FRONT TIRE. BAD SPRINGS ON THIS CAR ARE A KNOWN SAFETY ITEM FOR NHTSA, BUT ONLY IN WHAT ARE CALLED "SALT STATES" - PLACES WHERE THEY USE SALT ON THE ROADS. THAT IS SIMPLY WHITEWASHING THIS PROBLEM. I DO NOT LIVE IN A SALT STATE, NOR HAS THIS CAR EVER BEEN IN ONE IN WINTER. NHTSA SHOULD TAKE CARE OF THIS PROBLEM BEFORE SOMEONE DIES.
TL* THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 40 MPH, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. MOMENTS LATER, THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUFFERED INJURIES TO THE CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 71,241.
TAKATA RECALL: I WAS NOT INFORMED ABOUT THIS RECALL UNTIL A BARE MENTION IN JANUARY, 8 MONTHS INTO THE RECALL. SINCE REPAIR IS NOT AVAILABLE, IT REQUIRES ME TO KEEP FRONT PASSENGER SEAT EMPTY, AND I WAS NOT TOLD THIS. THE RECALL HAS BEEN EXTANT FOR A YEAR, I CANNOT USE THE FRONT SEAT, AND NO REPAIR IS STILL AVAILABLE. THIS MAKES MY CAR SIGNIFICANTLY LESS USEFUL FOR MY FAMILY.
2011 NISSAN VERSA HATCHBACK. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 09/28/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIRBAG RED LIGHT FLASHED ON 12/15/2016 TAKE CAR TO NISSAN OF REDLANDS,,C.A. NEW 1/15 2017 THE DEALER STILL NO PART.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/01/17*LJ *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
JUST DRIVING ONE DAY AND AIRBAG LIGHT COMES ON, FLASHING ON AND OFF. THE DEALER TELLS ME THAT THE SPIRAL CABLE ASSEMBLY, CAUSED FROM PINCHED WIRES IN STEERING COLUMN WENT OUT AND DRIVER'S SIDE AIRBAG WILL NOT WORK. TOOK THE CAR TO THE DEALER YESTERDAY AND WILL HAVE TO PAY FOR REPAIR. I SAW A FB POST THAT NHTSA IS INVESTIGATING THAT PROBLEM ON 2012 VERSA. ARE THERE ANY RECALLS AND DOES IT INCLUDE 2011 VERSA? ANY SUGGESTIONS?
TAMARA RECALL I HAVE BEEN CALLING THE DEALER EVERY MONTH FOR 4 MONTHS, THEY KEEP SAYING PARTS ARE NOT IN. THEY SAID NOW PARTS WON'T BE IN TILL APRIL.
2011 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I DO NOT KNOW IF IT IS A TAKATA RECALL. HOWEVER, I WAS NOTIFIED OF THE RECAL BACK IN SEPTEMBER/OCTOBER OF 2016. IT IS NOW MAY 2017. SHOULDN'T THERE HAVE BEEN A REMEDY TO CORRECT THIS ISSUE BY NOW?
TAKATA RECALL MANUFACTURER HAS NO ANSWER AS TO WHEN I WILL BE ABLE TO USE 100% OF MY CAR. I DID NOT PURCHASE A 3 PASSENGER CAR, I BOUGHT THE CAR FOR USE BY 4 PASSENGERS. IN MAY, I WAS TOLD EARLY SUMMER. NOW AT THE END OF SEPTEMBER THEY ARE SAYING "SOMETIME IN THE FALL OF 2016". IF I CANNOT SAFELY USE 25% OF MY CAR FOR MY FAMILY, THEN NISSAN SHOULD PROVIDE ANOTHER VEHICLE FOR OUR USE OR SOME SORT OF COMPENSATION. I CALLED NISSAN AGAIN TODAY, 09/26/2016 AND STILL CANNOT GET AN ANSWER AS TO AVAILABILITY OF THE RECALL REMEDY.
TAKATA RECALL I RECEIVED A RECALL NOTICE INFORMING ME THAT IN EXTREME HUMIDITY, I LIVE IN SOUTH LOUISIANA, THE AIRBAG COULD RUPTURE AND CAUSE METAL FRAGMENTS TO STRIKE "OCCUPANTS " IN VEHICLE RESULTING IN INJURY OR DEATH. NO PARTS ARE AVAILABLE AT THIS TIME TO REPAIR AIRBAG. YOU CANNOT ASSURE ME THAT THIS VEHICLE IS SAFE TO DRIVE UNDER ANY CIRCUMSTANCE. LIKE OTHER MANUFACTURERS ARE ALREADY DOING, I FEEL THAT NISSAN SHOULD ALSO PROVIDE, AT NO CHARGE TO CUSTOMER, COMPARABLE TRANSPORTATION UNTIL VEHICLE CAN BE REPAIRED. I WAS DENIED THAT COURTESY AND FEEL THAT NISSAN IS PUTTING MONEY AHEAD OF SAFETY. PLEASE TELL ME WHAT I NEED TO DO TO GET SATISFACTORY RECOURSE.
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO GEAR, BUT IT FAILED TO SWITCH GEARS. ALSO, THE INSTRUMENT PANEL DID NOT ACCURATELY INDICATE THE DESIRED GEAR IN WHICH THE VEHICLE WAS PLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Data synced from NHTSA on May 4, 2026