2016 Ram 1500 Complaint Log

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) THE DEALER (CARBONE DODGE CHRYSLER JEEP RAM, 5017 COMMERCIAL DR, YORKVILLE, NY 13495, 1-315-736-3371) SCHEDULED THE REPAIR TWO WEEKS AGO. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD FOLLOW-UP WHEN THE PART WAS AVAILABLE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE CONTACT SENT AN ONLINE INQUIRY TO THE MANUFACTURER THROUGH THEIR WEBSITE, BUT HAD NOT RECEIVED A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE TURNING FROM A STOP OR SLOW RATE OF SPEED LOSS OF POWER STEERING, POWER STEERING WARNING COMES ON INSTRUMENT CLUSTER WHILE THIS PROBLEM IS PRESENT, THIS CAUSE A HARD STEERING ISSUE AND AT A VERY SUDDEN RATE WHEN MAKING A TURN AND COULD LEAD TO A CRASH

BACK IN THE END OF AUGUST/BEGINNING OF SEPTEMBER 2016 I TOOK MY 2016 RAM 1500 IN FOR SHIFTING PROBLEMS WITH THE TRANSMISSION. AFTER 2 WEEKS OF WAITING THEY REPLACED THE VALVE ASSEMBLY PART ON THE TRANSMISSION. AFTER 3 DAYS I NOTICED I COULD NOT GET OUT OF 1ST GEAR. I CALLED THE DEALERSHIP IN EASLEY SC AND WAS TOLD TO BRING IT SO THEY CAN TROUBLESHOOT THE PROBLEM AGAIN. ON 9/17/2016 IT WAS DETERMINED TO HAVE A BAD TRANSMISSION AND I WAS TOLD THAT RAM WAS REPLACING WITH A BRAND NEW TRANSMISSION, HOWEVER THERE WAS NOT AN ETA FOR DELIVERY. I WAS TOLD THAT THE LOCAL REP WOULD FOLLOW UP ON THE STATUS AND NO ONE HAS EVER HEARD BACK FROM HIM EITHER. I HAVE BEEN IN TOUCH WITH THE CORPORATE CUSTOMER SERVICE CASE MANAGERS AND THEY CAN NOT EVEN GET AN ETA FOR THE PART. THE TRUCK ALSO NEEDS (2) RECALLS CORRECTED AS WELL. II ASKED ABOUT A LOANER AND WAS TOLD UNTIL THEY HAVE AN ETA ON THE PART THEY COULD NOT PROVIDE A LOANER. SO I AM NOT FORCED TO DRIVE A TRUCK WITH A BAD TRANSMISSION. ALSO I WANT TO MENTION THAT THE TRUCK IS BEING REPAIRED UNDER THE ORIGINAL MANUFACTURE'S WARRANTY. MY EXTENDED MOPAR WARRANTY HAS NOT EVEN KICKED IN YET. SO BASICALLY I HAVE A TRUCK THAT THE COMPANY CAN NOT GET A MAJOR PART UNDER THE WARRANTY. I CAN BARELY GET OUT OF 1ST GEAR AND WHEN IT DOES I SUFFER A VERY HARD JOLT WHICH IS VERY DANGEROUS. I CAN ONLY HOPE THAT RAM IS HELD ACCOUNTABLE FOR THIS.

I HAVE A 2016 RAM 1500 SLT QUAD CAB. 5.7 LITER HEMI AUTOMATIC TRANSMISSION ROTORS DIAL SHIFTER. ON SEVERAL OCCASIONS WHEN PUT IN PARK VEHICLE WAS STILL IN REVERSE. HAVE MENTIONED IT TO THE DEALERSHIP THE LAST 2 OIL CHANGES. THEY JUST IGNORED IT. YESTERDAY 9/3/2018 WENT OUT TO MOVE THE TRUCK. PUT IT IN DRIVE, SELECTOR SHOWED DRIVE AND TRUCK WENT IN REVERSE WHEN I GAVE IT GAS. THIS CAUSED ME TO HIT MY SPRINTER VAN DOING DAMAGE TO BOTH VEHICLES. NOW I'M LEERY OF DRIVING IT. IT TOOK SEVERAL TRIES TO GET IT TO GO INTO DRIVE. PLEASE HELP. AFTER GOOGLING THIS I SAW THAT THERE IS A RECALL. CALLED CHRYSLER AND WAS TOLD MY TRUCK IS NOT IN THE RECALL.

VEHICLE LOSS ELECTRICITY WHILE RUNNING ON HIGWAY OR ROAD, AT THE BEGINNING IT STARTED TURNING EVERYTHING OFF AND TURNING ON ABOUT 2 OR 3 SECONDS LATER. PROBLEM STARTED AT THE BEGINNING OF JUNE 2018. THEN ON AUGUST 18 THE CAR TURNED OFF COMPLETELY AND TRANSMISSION TURNED TO PARK BY ITSELF MAKING A LOUD GRINDING SOUND, CAR DID STARTED AGAIN AND WAS TAKEN FOR SERVICE; IT HAPPENED AGAIN ON SEPTEMBER 3, 2018.

I WAS BACKING DOWN BOAT RAMP AND PUT TRUCK IN PARK I GOT OUT OF THE TRUCK TO SECURE BOAT TO TRAILER AND THE TRUCK ROLLED DOWN BOAT RAMP KNOCKING ME DOWN AND DRAGGING ME INTO THE WATER AND TRUCK COMPLETELY SEMERAGED IN BOTTOM OF LAKE.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PULLING OUT OF THE DRIVEWAY AT 2 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE MESSAGE CENTER DISPLAYED "SERVICE THROTTLE BODY". THE VEHICLE LOST ACCELERATION AND POWER. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409), BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT ONCE THE FAILURE CODE WAS ERASED, THE FAILURE WENT AWAY. THE CONTACT ALSO STATED THAT THIS WAS THE SIXTH TIME THE VEHICLE WAS BROUGHT TO THE DEALER FOR THE SAME FAILURE SINCE APRIL OF 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: S171800032. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *DT UPDATED 12/20/18*JB

WHEN ACCELERATING RAPIDLY (A HEAVY FOOT ON THE GAS PEDAL) THE VEHICLE OFTEN REMAINS IN ACCELERATION MODE ONCE THE PEDAL IS RELEASED, AND THE VEHICLE CONTINUES TO INCREASE ITS VELOCITY. BRAKING DOES NOT FIX THIS ISSUE. TWICE NOW I'VE HAD TO SWITCH THE TRUCK TO NEUTRAL, AND LET THE COMPUTER FIGURE OUT I DIDN'T WANT THE GAS PEDAL ANYMORE. THIS WAS A RESULT OF MERGING ONTO A FREEWAY, AND PASSING ANOTHER VEHICLE.

MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.

DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS

NHTSA RECALL NUMBER 18V-486. THE RECALL WAS ANNOUNCED JULY 26, 2018 BUT FCA STILL HAS NOT ISSUED THE PART FOR THIS RECALL AND IT HAS BEEN A FULL MONTH ALREADY. I USE MY BED TO CARRY GOODS ALL THE TIME AND I AM IN FEAR OF THE TAILGATE OPENING. PLEASE DO SOMETHING ABOUT THIS. THANK YOU

WAS INVOLVED IN A HEAD ON COLLISION IN WHICH I LOST CONTROL OF THE VEHICLE ON THE HIGHWAY IN THE RAIN AND HIT THE CONCRETE MEDIAN TWICE. THE BUMPER WAS PUSHED BACK TO THE TIRE AND THE AIRBAG SWITCH WAS TRIPPED BUT DIDN'T DEPLOY. IMMEDIATELY AFTER THE ACCIDENT I RECEIVED AN EMAIL FROM THE VEHICLE VHR DIAGNOSTICS SYSTEM STATING THAT THE VEHICLE RECENTLY NOTICED A AIRBAG ALARM LIGHT AND ISSUED ME A RECALL AFTER THE FACT.

OUR TRUCK IS TWO YEARS OLD. WE HAVE 77,000 MILES ON IT AND THE FUEL SENSOR/PUMP WENT BAD. IT'S NO LONGER UNDER WARRANTY; HOWEVER, A FUEL PUMP SHOULD LAST MORE THAN 2 YEARS AND 77,000 MILES. WE FILL UP WITH FUEL. EVERYTHING IS FINE UNTIL THE NEEDLES HITS THE FIRST LINE. WE GET A FUEL SENSOR WARNING AND THE GUAGE DROPS TO EMPTY. THE TRUCK RUNS FINE. NO HESITATION OF STALLING. WOULDN'T KNOW ANYTHING WAS WRONG EXCEPT FOR THE WARNING LIGHTS. CHECK ENGINE LIGHT IS ON, TOO. ACCORDING TO DODGE, THE TWO ARE RELATED.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL WAS OVERREACTING FROM ANY BUMPS IN THE ROAD, MAKING DRIVING DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER (BETTENHAUSEN AUTOMOTIVE CHRYSLER DODGE JEEP RAM, 8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE UNKNOWN REPAIRS WERE MADE TO THE LOWER SHAFT OF THE STEERING COLUMN. THE FAILURE RECURRED AFTER THE VEHICLE WAS RETRIEVED FROM THE DEALER, ALONG WITH A CLUNKING NOISE WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY PERFORMED LOCK TIGHTENING ON THE STEERING SYSTEM AND THAT A NEW STEERING GEAR WAS NEEDED. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2019. THE FAILURE MILEAGE WAS 22,000.

TAKARA RECALL MY DODGE RAM HAS HAD MANY ISSUES WITH THE FRONT END LOWERING ITS SELF IT HAS HAPPENED 3 TIMES NOW IT'S BEEN BACK IN THE DEALERSHIP TWICE SO FAR FOR IT EVERYTIME THEY SAY IT'S THE AIR COMPRESSOR SYSTEM FOR IT THE LAST TIME IT HAPPENED I ENDED UP STRANDED ON THE SIDE OF THE HIGH WAY FOR 3 HOURS CUZ OT CAUSED A FRONT TIRE TO BLOW OUT SO I WAS SITTING ON A FLAT AND WITH THE SUSPENSTION SYSTEM LOWERING IT SO FAR YOU CANT WVEN ATTEMPT TO TRY PUTTING A SPARE ON I EONT EVEN WANT THIS VEHICLE ANY MORE I DONT FEEL SAFE DRIVING IT CUZ THE SAME PROBLEM CONSTANTLY ACCURS AND NEVER GETS RESOLVED IT MIGHT LAST A MONTH IF THAT AFTER THEY "FIX" IT AND IT'S BACK TO DOING THE SAME THING IT'S A 53,000 THOUSAND DOLLAR TRUCK WITH ONLY 23 THOUSAND MILES ON IT I SHOULDN'T BE HAVING THIS MANY PROBLEMS AND THE DATE BELOW IS ONE OF MY RECORDS OF WHEN IT WAS IN THE DEALERSHIP TO GET FIXED

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA, 26845 YNEZ RD, TEMECULA, CA 92591) WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER CLAMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,495.

TAILGATE RANDOMLY OPENS WHEN THE VEHICLE HITS 15 MPH AND ACTIVATES THE DOOR LOCKS ALONG WITH THE TAILGATE LOCK. CONTENTS SPILL OUT OF THE BED AND INTO TRAFFIC. I CANT FIND A SAFETY BULLETIN BUT THIS APPEARS TO BE A COMMON ISSUE. THIS SHOULD BE RECALLED IMMEDIATELY. THIS HAS HAPPENED 15 TIMES ON MY VEHICLE IN THE LAST MONTH. THE VEHICLE IS APPROX 18 MONTHS OLD AND HAS LESS THAN 30K MILES ON IT. EXAMPLE OF THE ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=UHA6WUVQTHG

THE VEHICLE HAS HAD A VIBRATION SINCE I PURCHASED IT IN 2018. THE VIBRATION COMES AT ABOUT 45 MPH AND CONTINUES AS YOU GO UP IN SPEED. HAD THE DEALER LOOK INTO IT WITH NO LUCK, EXCEPT CHANGING MULTIPLE PARTS FOR NO BENEFIT. I REPLACED THE STOCK WHEELS FOR ANOTHER SET OF NEW WHEELS HOPING FOR THE VIBRATION TO GO AWAY AFTER SEVERAL ATTEMPTS TO FIX THE VIBRATION WITH MULTIPLE ALIGNMENTS AND ROAD FORCE BALANCING. WITH ALL BEING UNSUCCESSFUL, THE NEW WHEELS DID NOT HELP. SO THEN I CHANGED THE TIRES. STILL, NO DIFFERENCE IN THE RIDE. I NOTICED THEY ARE THOUSANDS OF COMPLAINTS WITH NO ANSWERS FOR THIS ISSUE ON THE NEW GEN RAM 1500'S. THE THING THAT REALLY IRRITATES ME, WHEN A 2006 OLD 2500 WORK TRUCK RIDES SMOOTHER THAN MY 2016 RAM 1500 LARAMIE WITH MORE ADVANCED SUSPENSION COMPONENTS... I LOVE MY TRUCK, BUT WHEN I RIDE IN A CHEVY OR FORD I CRINGE KNOWING THAT MY TRUCK IS NOT AS SMOOTH AND I'M LEFT FEELING LOST AND SECRETLY ANGRY.

JULY 2ND I PULLED INTO MY DRIVEWAY, OPENED MY GARAGE DOOR,PLACED VEHICLE IN PARK AND EXITED VEHICLE TO GO IN THE HOUSE. MY FIANCE STAYED IN VEHICLE, I TURNED AND YELLED TO HER TO COME IN HOUSE AS I WAS GOING TO LET DOGS OUT BEFORE WE LEFT AGAIN.I PROCEEDED IN HOUSE AND SHE EXITED VEHICLE TO COME IN.SHE WALKED THROUGH THE GARAGE AND I HEARD HER SCREAMING FRANTICALLY, I RAN OUT TO THE GARAGE AND THE TRUCK FOLLOWED HER INTO THE GARAGE AND SHE WAS BETWEEN MY WORKBENCH AND THE TRUCK.I PULLED HER OUT OF THE WAY AND THE TRUCK CONTINUED PUSHING MY BASEMENT WALL IN ABOUT 7 INCHES. I RAN AROUND THE TRUCK AND APPLIED THE BRAKES,IT WAS IN PARK.WE CONTACTED FIAT CHRYSLER, THEY SENT ME A PAPER TO SIGN ALLOWING THEM TO GET INFORMATION FROM THE ORC IN THE VEHICLE, WHICH I ALLOWED.ON FRIDAY JULY 20TH WE MET WITH AN INSPECTOR AND HE HOOKED UP COMPUTERS TO THE TRUCK TO GET THE INFORMATION STATING HE SENDS REPORT TO FCA AND THEY WOULD NOTIFY US.WE GOT A LETTER YESTERDAY JULY 27TH BASICALLY STATING PER OUR OWNERS MANUAL WE SHOULD ALWAYS USE EMERGENCY BRAKE AND DECLINED ANY RESPONSIBILITY. NEVER STATED OR SHARED WHAT THE OCR RESULTS SHOWED.THIS COULD HAVE KILLED SOMEONE AND THE ROTARY SHIFTER IS A PROBLEM.A FEW DAYS AFTER THE INCIDENT WHILE DRIVING ON A BEAUTIFUL SUNNY DAY THE WIPERS START UP FULL BOAR LIKE IT WAS POURING OUT.THEY WERE IN THE OFF POSITION. SOMETHING IS WRONG AND THEY ARE TAKING NO RESPONSIBILITY. WE HAVE BEEN TO THE DEALER AND THERE IS PROBABLY $3500 TO 5000 DAMAGE JUST TO VEHICLE. GRILL IS BROKE, HEADLIGHT HOUSING FENDER AND BUMPER DAMAGE. REPAIRS TO BASEMENT WALL AND MY FIANCE WAS BLACK AND BLUE AND SORE ,HIP AREA AND ANKLE. *DSY

THE TRUNK DOOR LATELY, IS OPENING CONSTANTLY EITHER WHEN DRIVING OR IN A STOP

BOJANGLES PARKING LOT, PUT TRUCK IN PARK. GOT OUT, LOOKED TO MAKE SURE I WAS NOT BLOCKING ANYBODY BEHIND ME AND WALKED INTO THE STORE BECAUSE MY ORDER WAS WRONG. STOOD IN LINE FOR ROUGHLY A MINUTE OR 2 AND HEARD A CRASH, TURNED AROUND AND MY TRUCK HAD HIT A FORD EXPLORER ON THE DRIVER REAR SIDE OF THE BUMPER. NO INJURIES, EVERYONE WAS OKAY. BUMPER SCRATCHED UP, GAVE THEM MY INFORMATION. I'M CURIOUS TO HOW MY TRUCK JUMPED OUT OF PARK INTO N OR D. IF IT WAS IN N, MY TRUCK WOULD HAVE MOVED WHEN I WAS GETTING OUT OF THE TRUCK, AND WOULD HAVE TAKEN A MUCH SHORTER AMOUNT OF TIME TO HIT THE OTHER VEHICLE. THE OTHER PEOPLE SAID THEY SAW ME WALK INTO THE RESTAURANT AND MY TRUCK WASN'T MOVING.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE WOULD INDEPENDENTLY OPEN. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON, TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT REFUSED TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

ACCORDING TO DIAGNOSTICS DONE ON THE TRUCK, THE CONTROL MODULE FOR THE POWER STEERING HAS SHORTED OUT. THIS IS THE SAME YEAR MAKE AND MODEL OF TRUCKS SUBJECTED TO THE RECALL ASSOCIATED WITH THE SAME EXACT ISSUE. UNFORTUNATELY WHEN SEARCHING BY MY VIN, MY TRUCK DOESN'T SEEM TO BE INCLUDED IN THE RECALL EVEN THOUGH THIS IS THE EXACT SAME PROBLEM.

I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP(PEP BOYS) FOR CHECKING OF A SLIGHT WOBBLE IN THE DRIVE LINE OR DRIVE SHAFT OF MY VEHICLE. MY 2016 RAM 1500 HAD JUST COME OUT OF THE PURCHASED EXTENDED WARRANTY WHEN THE WOBBLE STARTED AT 60MPH. WHILE SEARCHING SEVERAL WEBSITES, FORUMS, YOUTUBE AND GOOGLE, I CAME UPON MANY OTHER PEOPLE THAT HAVE THE SAME ISSUE THAT RAM EVIDENTLY KNOWS ABOUT. RECENTLY I HAD BEEN TO THE RAM DEALERSHIP FOR ANOTHER RECALL ISSUE FOR THE CRUISE CONTROL. I MENTIONED TO THE TECHNICIAN ABOUT THIS ISSUE WITH THE WOBBLE, WHICH BECAME A CONVERSATION WHICH QUICKLY BECAME AVOIDED BY TWO PEOPLE THAT WERE TECHNICIANS. THE PROBLEM HAS BECOME MORE TROUBLESOME NOW THAT THE PASSENGER SEAT AND DRINKS IN THE DRINK ARE A CONSTANT SHAKE! NOW THAT THE WHOLE VEHICLE SHAKES, I FEEL THAT THIS IS A SAFETY HAZARD AND MAY EFFECT THE BRAKING SYSTEM WITH THIS VIGOROUS SHAKE. WHEN I SPOKE TO SEVERAL PEOPLE REGARDING MY ISSUES AND MANY OTHERS, THIS ISSUE WAS DUE TO A TWO PIECE DRIVE SHAFT WITH A RUBBER BUSHING OF SOME SORT AND THE UNIVERSAL JOINT THAT CONTACTS THE REAR END.

VEHICLE WAS POINTED DOWNHILL ON A CONCRETE DRIVEWAY WITH A TRAILER ATTACHED WHICH WEIGHED APPROXIMATELY 1200 POUNDS. THE VEHICLE'S TRANSMISSION WAS IN PARK, THE PARKING BRAKE APPLIED AND THE ENGINE OFF. A WHEEL CHOCK WAS PLACED IN FRONT (DOWNHILL SIDE) OF THE DRIVERS REAR WHEEL. THE VEHICLE WAS LEFT UNDISTRIBUTED FOR APPROXIMATELY 20 TO 30 MINUTES WHEN IT BEGAN TO ROLL DOWNHILL ON ITS OWN. IT CAME TO REST IN A DITCH.

THE TAILGATE COMES OPEN SOMETIMES WHEN DRIVING. THE TAILGATE DID NOT HAVE ANY CARGO AGAINST IT. THE TAILGATE HAS CAME OPEN SEVERAL TIMES OVER THE LAST TWO MONTHS. LAST TIME IT HAPPENED WAS ON 5/18/2018.

I KEEP HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM IN THE TRUCK. THE PLUGIN AREAS FOR ELECTRONIC DEVICES IN THE REAR PASSENGER KEEPS BURNING OUT FUSES. I AM ALSO HAVING ISSUES WITH MY CRUISE CONTROL BUTTON ON THE STEERING WHEEL ACTING LIKE IT HAS A SHORT TURNING ITSELF ON AND OFF. THIS HAPPENS WHEN I AM DRIVING THE VEHICLE OR IN THE DRIVE WAY AS WELL.

I HAVE A 2016 RAM ECODIESEL FULLY LOADED LIMITED 1500 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT THIS PAST YEAR. I HAVE GONE TO THREE DIFFERENT DEALERSHIPS AND NONE OF THEM CAN FIX THE VEHICLE IT ONLY HAS 40K MILES ON IT AND IS IN PERFECT CONDITION OTHER THAN NOW IT IS OVERHEATING AND THE FAN IS ON CONSTANTLY. I BELIEVE MAYBE THERE IS A LEAK IN THE COOLANT LINE? I DON'T KNOW, THE SERVICE DEPARTMENTS HAVE BEEN USELESS, I HAVE BEEN TO THE DEALERSHIPS WITH THE PROBLEM ABOUT 10 TIMES. WHAT DO I DO? IT WAS A VERY EXPENSIVE VEHICLE AND I DON'T THINK I SHOULD HAVE TO BE GOING THROUGH THIS. HOW DO I GET RAM TO RESPOND? WHO DO I CONTACT TO FILE A COMPLAINT WITH THEM?

INTERMITMENT "SERVICE ELECTRONIC BRAKING SYSTEM" MESSAGE DISPLAYS ON THE DASH, UNRESOLVED BY DEALER SERVICE DEPARTMENT AFTER MULTIPLE VISITS. OCCURS RANDOMLY WHILE VEHICLE IS DRIVING OR PARKED. STARTED HAPPENING RANDOMLY PRIOR TO 05/08/2018 RANDOM "SERVICE ELECTRONIC THROTTLE CONTROL" MESSAGE HAS DISPLAYED ON DASH PUTTING TRUCK INTO REDUCED POWER/SPEED WHILE DRIVING. TOOK TRUCK INTO DEALERSHIP FOR RESET, NO EXPLAINATION WHY ISSUE HAPPENED. HAPPENED THE FIRST TIME ON 05/08/2018 WHILE DRIVING, AGAIN ON 7/3/2018, AND AGAIN ON 8/17/2018. "SERVICE DEF SYSTEM SEE DEALER" MESSAGE DISPLAYED ON DASH INFORMING ME TO SEE THE DEALER. SERVICE ADVISOR RESET ISSUE WITH NO EXPLAINATION OF WHY PROPLEM OCCURED. HAPPENED ON 9/30/2018 WHILE DRIVING.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 70 MPH, THE SERVICE ELECTRONIC CONTROL INDICATOR ILLUMINATED AND THE VEHICLE WOULD INADVERTENTLY DECELERATE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER (TATE DODGE CHRYSLER JEEP, 7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 690- 3901) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND ECU/COMPUTER NEEDED TO BE FLUSHED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS WHEN ATTEMPTING TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR AND THE BRAKE LIGHT REMAINED ILLUMINATED. WHEN THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCPEEK'S CHRYSLER DODGE JEEP RAM OF ANAHEIM (1221 S AUTO CENTER DR., ANAHEIM, CA 92806, (714) 635-2340), BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

MY TRUCK HAS JUST AT 36,000 MILES AND IS A 2016. AT AROUND 34,000 THE CRUISE CONTROL HAS NOT BEEN WORKING PROPERLY. THE ON/OFF BUTTON DOESN'T ALWAYS WORK. IT DOESN'T SEEM TO MATTER IF THE TRUCK IS MOVING OR STATIONARY. IT DECIDES WHEN IT WANTS TO TURN ON OR NOT. MAY GO DAYS WITHOUT WORKING, MAY WORK FINE ONE DAY, AND THEN NOT WORK AGAIN FOR DAYS. IT IS GOING TO THE DEALER TODAY - IT NOW HAS 35,966. I WOULD HOPE IT WOULD BE COVERED UNDER THE 36,000 MILE WARRANTY, BUT MORE TO COME. I FIRST NOTICED THIS AROUND APRIL 23, 2018 WHEN I STARTED MY NEW JOB AND NOW DRIVE 40 MILES BACK AND FORTH TO WORK.

2016 DODGE RAM, CONSUMER WRITES IN REGARDS TO FAULTY AIRBAGS. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN A CRASH WHERE. THE AIRBAGS DID NOT DEPLOY. THE MANUFACTURER WAS NOTIFIED AND INVESTIGATED THE AIRBAG, BUT DID NOT CONTACT THE CONSUMER WITH A SOLUTION. *JS *DT. *JB SEE ALSO 11171613. *DASH *JP *DAD*JP*JP*JB *DT *DT*JB*JB *DT CONSUMER STATED VEHICLE WAS DESTROYED.*JB *BF

I WAS INVOLVED IN A FRONT END COLLISION ON 4-23-2018. AT 60MPH, MY AIRBAGS FAILED TO DEPLOY. I FILED A COMPLAINT WITH CHRYSLER (CASE# 33961416). THEY SENT AN INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. THE INVESTIGATOR REPORTED THAT THE AIRBAGS WAS WORKING AT THE TIME OF THE COLLISION AND THAT I WAS NOT TRAVELING FAST ENOUGH FOR IT TO DEPLOY. WHEN THEY REFUSED TO PROVIDE ME WITH A COPY OF THE REPORT, I HIRED MY ON INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. MY INVESTIGATOR FOUND THAT CHRYSLER'S REPORT WAS 100% INCORRECT. HIS REPORT STATES THAT I WAS TRAVELING AROUND 60MPH AND THE AIRBAGS FAILED. HE EVEN PROVIDED PHOTOS OF THE STEERING COLUMN THAT SHOWS THE AIRBAGS TRIED TO DEPLOY BUT FAILED. CHRYSLER HAS REFUSED TO CONTACT MY INVESTIGATOR AND HAS ADVISED ME TO STOP CALLING ABOUT THIS ISSUE BECAUSE THEY HAVE CLOSED THE CASE. I FILED A COMPLAINT WITH THE OKLAHOMA ATTORNEY GENERALS (CASE # CC-18-1759) WHICH WAS TRANSFERRED TO YOUR OFFICE ON 10-23-2018. JOHN (PHONE #202-366-8833) FROM YOUR OFFICE CALL ME A FEW WEEKS AGO TO GET THE VIN NUMBER FROM THE DODGE THAT I WRECKED. PLEASE FORGIVE ME IF THIS IS NOT THE CORRECT WAY TO PURSUE THIS SITUATION. IF THIS CASE IS STILL UNDER INVESTIGATION AND I NEED TO BE PATIENT, THAT'S EXACTLY WHAT I WILL DO. PLEASE ADVISED THAT I CAN PROVIDE YOU WITH THE ENTIRE REPORT THAT MY INVESTIGATOR HAS. THANK YOU SEE ALSO 11149428. *DSY *DT *DT*JB *DT *DT*JB *BF CONSUMER STATED VEHICLE WAS TOTALED AND HE DOES NOT WANT FCA TO HAVE A COPY OF MY REPORT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

HIGH SPEED VIBRATION STARTING AROUND 60 MPH ONLY GET WORST AS YOU SPEED UP.. ONE DEALER SAID IT WAS THE ECO. SYSTEM KICKING IN , ANOTHER SAID THERE WASN'T NO PROBLEM. BUT I NOW THERE'S ONE. TO MANY COMPLAINTS ONLINE.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNG CHRYSLER DODGE JEEP RAM (1195 S STATE RD, IONIA, MI 48846, (616)841-5443) WHERE THE CONTACT WAS INFORMED THAT THE ANTI-FREEZE NEEDED TO BE TOPPED OFF DUE TO AN EXCESSIVE ANTI FREEZE LEAK. THE LOCATION OF THE LEAK WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT. *BF*JB

TAKAYUKI RECALL-ALERTED BY DEALER THAT AIRBAG WIRING HAS AN ELECTRICAL WIRING SHORT IN IT. THIS DETERMINED AS OF 3-15-2018

MY VEHICLE ROLLED AWAY WHILE IN PARK WITH THE ENGINE RUNNING. THE TEMPERATURE WAS 35 DEGREES AND IT WAS JUST STARTED AND MOVED IN THE DRIVEWAY. THE VEHICLE WOULD NOT GO BACK INTO DRIVE OR PARK. IT HAD TO BE SHUT OFF AND THEN RE-STARTED TO RESET THE SHIFTER ACTIVITY. THIS IS A ROTARY SHIFTER NOB VEHICLE.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT LEASED A 2016 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE IN 4 WHEEL DRIVE AND WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER (MEADOWLAND OF CARMEL, 1952 US-6, CARMEL, NY 10512, 833-225-9640, 845-842-1066) WAS NOTIFIED AND INDICATED THAT THIS WAS A KNOWN FAILURE BY THE MANUFACTURER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER ISSUED NINE TSBS FOR THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE EXPERIENCED A VIOLENT VIBRATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM (625 HOOKSETT RD, MANCHESTER, NH) WHERE THE TECHNICIAN RECOMMENDED TIRE MAINTENANCE TO REPAIR THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FOSS MOTORS (133 PORTSMOUTH AVE, EXETER, NH), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 24,600. *TT

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 40 MPH AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM HAYES INC (2130 US-45 HARRISBURG, IL 62946, (618) 252-8611) WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE DEALER ADVISED THAT THE BRAKE PEDAL SWITCH BE REPLACED. THE CONTACT ALSO STATED THAT THE GEAR KNOB FAILED TO SWITCH INTO REVERSE AND DRIVE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE KNOB SHIFTING FAILURE. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER'S ENGINEER INSPECTED THE VEHICLE AND STATED THAT THE DECELERATION FAILURE WAS DUE TO DRIVER ERROR. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TT*JB

WHILE THE TRUCK WAS IN MOTION TRAVELING ABOUT 70MPH DOWN THE INTERSTATE, MY PASSENGER WINDOW FELL HALFWAY INTO THE DOOR. THIS CAUSED ME TO SWERVE AND ALMOST HIT ANOTHER VEHICLE. IT WAS 20 DEGREES OUTSIDE AROUND 430 AM AND THE TRUCK AND BEEN WARMED UP SUFFICIENTLY AND THE HEATER WAS ON. HOWEVER I WAS STILL TOLD IT HAPPENED BECAUSE IT WAS COLD OUTSIDE AND THE "CLIPS" THAT HOLD THE WINDOW HAD BROKEN. I DID NOT ATTEMPT TO ROLL DOWN THE WINDOW. IT CONSTANTLY KEPT FALLING DOWN BY ITSELF AND I HAD TO HOLD THE POWER BUTTON UP TO KEEP IT FROM DOING SO, WHILE DRIVING IN THE MORNING RUSH HOUR TRAFFIC. ONCE I GOT TO WORK AND PARKED MY TRUCK IN A UNSECURED PARKING GARAGE, THE WINDOW WAS UP THIS WAS AT ABOUT 630 AM CST. UPON RETURNING TO MY PARKED/STATIONARY TRUCK AT A BREAK AROUND 9 AM CST, THE WINDOW HAD DROPPED HALFWAY DOWN AND THE SAME THROUGHOUT THE DAY. I WENT TO THE DEALER AT ONCE, AND WAS TOLD THIS IS A VERY COMMON PROBLEM, AND ITS NOT COVERED BECAUSE OF MY MILEAGE. SO I HAD TO PAY OUT OF POCKET FOR IT, FOR A VEHICLE THAT IS NOT EVEN 2 YEARS OLD, AND ALMOST CAUSED ME TO HIT ANOTHER VEHICLE. NOT TO MENTION THAT IT WOULD NOT STAY UP AND THE TRUCK WAS NOT ATTENDED TO IN A UNSECURE GARAGE IN THE NOT SO NICE PART OF THE CITY. NOW THE BACK DRIVER'S SIDE WINDOW IS DOING THE SAME THING, AND ITS NO WHERE NEAR COLD (CONSTANTLY ABOVE 60 DEGREES EVEN AT NIGHT). THIS IS A HUGE PROBLEM FOR ALL VEHICLES THAT ARE MADE BY DODGE THAT HAVE THIS WORTHLESS AND CHEAPLY MADE WINDOW MECHANISMS.

I HAVE BEEN HAVING ELECTRICAL ISSUES WITH THIS VEHICLE FROM THE BEGINNING. IT HAS BEEN BACK TO THE DEALERSHIP 6 TIMES FOR MORE THEN A DAY EACH TIME. THEY CONTINUE TO TELL ME ITS FIXED, CHANGE SENSORS, MIRRORS, SEATS ETC. THIS LAST TIME WAS DANGEROUS, THE VEHICLE ACCELERATED TO 40MPH WITH MY FOOT OFF THE GAS AND WHILE IN PARK IT REDLINED, REVVING THE ENGINE UNTIL I SHUT IT OFF. THIS IS THE 7TH TIME NOW ITS AT THE DEALERSHIP. IT HAS BEEN THERE FOR 3 DAYS NOW AND THEY CAN NOT TELL ME ANYTHING. I FEEL AS THOUGH I AM GETTING NO HELP WITH THIS SITUATION.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE RUNNING, THE CONTACT HEARD A NOISE AND NOTICED THAT THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE CONTACT CALLED MIKE SMITH CHRYSLER JEEP DODGE AT (409) 840-3560 (LOCATED AT 1945 I-10 SOUTH, BEAUMONT, TX 77701) WHERE AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE VEHICLE THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *TR

AIR RIDE SUSPENSION QUIT FUNCTIONING ALL TOGETHER DEALERS BACKED WITH SAME ISSUE ON LARGE # OF VEHICLES. WAS INFORMED PARTS TO FIX ARE BACKORDERED AND CAN'T BE TOLD IF IT'S SAFE TO DRIVE IN THIS CONDITION OR NOT. WAS TOLD WE ARE VERY AWARE OF PROBLEM. BUT NOT A REASONABLE TIME OR FIX THAT WILL PREVENT ISSUE FROM REACCURING. NOTICED PROBLEM WHEN DRIVING ON A HIGHWAYS 70MPH.

KNUCKLE BROKE AT TIE ROD WHEN ENTERING A TURN ON THE HIGHWAY AT APPROXIMATELY 55 MPH CAUSING SPIN OUT AND ACCIDENT BETWEEN VEHICLE AND SEMI. WHEN ENTERING TURN HIT SOME SLUSH FELT SOMETHING FUNNY THEN VEHICLE LOST CONTROL. THERE IS NO DAMAGE ON THE WHEEL OR TIRE ALL CONTACT FROM CRASH AT FRONT OF VEHICLE IS AT SIDE VIEW MIRROR TO THE TOP OF THE HEADLIGHT. THE ROADS ARE SMOOTH WITH NO POT HOLES, CRACKS OR DAMAGE OF ANY KIND. THE SURFACE WAS WET. THE VEHICLE DID NOT LEAVE THE ROAD SURFACE.

MY WIFE AND I WERE SHOPPING AT OUR LOCAL TARGET .WHEN I GOT BACK INTO MY TRUCK I WAS BACKING UP AND THOUGHT I HAD HIT A SHOPPING CART. I PULLED TRUCK BACK HALF WAY INTO THE PARKING SPOT TO SEE WHAT HAPPENED .I PUT TRUCK IN PARK. GOT HALF WAY OUT OF THE TRUCK BEFORE REALIZING IT POPPED OUT OF PARK. WAS ABLE TO HOP BACK IN BUT BY THAT TIME MY TRUCK HIT A VEHICLE THAT WAS IN FRONT OF ME CAUSING DAMAGE TO THE OTHER PARTY'S VEHICLE AS WELL AS MY TRUCK .THEIR VEHICLE WAS PARKED AND OWNERS WERE NOT IN VEHICLE AT THAT TIME.

IN COLD WEATHER THE ELECTRIC DRIVER SIDE WINDOW REPEATEDLY DISCONNECTED FROM THE TRACK. THIS CAUSES THE WINDOW TO FREE FALL INTO THE DOOR WHILE DRIVING AT HIGHWAY SPEED. FCA CLAIMS THIS IS A SAFETY FEATURE AND WILL NOT COVER REPEATED REPAIR UNDER WARRANTY. DEALER SUGGESTION TO PREVENT PROBLEM IS TO NOT USE WINDOW IN WEATHER BELOW 32 DEGREES. PERSONALLY HAD MY WINDOW COME OFF TRACK TWICE IN 1 WEEK, ONCE WITHOUT EVEN TRYING TO OPERATE THE WINDOW.

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.