2016 Ram 1500 Complaint Log

2016 ram 1500 sway bar stabilizer bar cracked in the recall areas but the dealership won’t fix it for me also another part from mopar that is on back order for 6 weeks

my 2016 ram 1500 lost power to power steering while driving never regained power back it has been in the shop since may 15 the power steering box has a recall i keep fighting with the dealership i’ve had to pay for rentals since may 22 the part is on back order from mopar makes you wonder why should i have to pay 5k out of pocket for a recall that should be repaired

The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS and brake warning lights illuminated. The vehicle was taken to an independent mechanic where it was determined that the ABS module needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.

The ABS module on my truck has been broken for over 9 months and RAM still can't provide a part. A search on the internet shows that this is a very common problem with RAM trucks and a lot of people are waiting on this part. Each time I have called to order the part, my local dealer has told me that they have had several calls about this and that they can't order the part because the system says it's under "engineering review" and that RAM says it will be ready next month. Well, I've heard this for 9 months now. Today, I was driving in the snow and had to brake hard and couldn't stop sliding because I don't have ABS brakes. Also, this has caused issues while pulling a trailer several times. I've turned this into RAM and NHTSA and have had no response. I really am trying to be patient with this, but this has gone on too long. If I have a wreck or someone in my family is hurt because of the unavailability of this part, I want something on record showing that I've addressed this several times.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed that metal shavings were found in the oil, and an unknown part was replaced. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

No one has ever fixed my recalls but it says it was done. I’m am getting the occupant light and having electric problems. Also there is leaking around the top break light causing it to leak inside

I purchased my vehicle 2 months ago and no problems were reported to me. After a few weeks my driver side air bags on my suspension do not inflate. Motor is making sounds and inflating passenger side, but not driver side. Parked truck with the following warning lights on dash (service air suspension & immediate air suspension service/repair required) began contacting dealers with no response back. Even called where it was purchased with no response back either. I was able to get in contact with a dealership and they reported the following: Air suspension compressor /valve block binds/sticks. My vehicle is the main transport for my family and the air suspension deflating while driving is a safety hazard and can cause serious damage if an accident is to occur.

My electric power steering quits all of the sudden while I'm driving. Sometimes it works and sometimes it doesn't. This is a big concern for me considering I have a wife and child who drive with a lot.

Vehicle lights on dash show “service electronic braking system”, brake light is on along with traction control light and abs light. Truck has 57k miles on it. Independent service used a code reader to determine abs module is bad. Dealer shows part on continual engineering hold. Due to the fault, no abs and no cruise control. This presents a serious safety concern for me and my family.

The ABS module is malfunctioning; it is an internal electronic fault that has been diagnosed by the dealership. This is leading to a lack of cruise control, excessive drain on the battery resulting in constant recharging, and a red brake light to be illuminated, which results in immediate failed inspection of the vehicle in Virginia. There is an existing recall on 2019 and 2021-2024 Dodge Rams; however, there is a national shortage of the part and dealerships will not install used modules. Currently there is no solution offered by Dodge other than to continue charging the battery and to pay approximately $700 for the part that has been "Under Review" for at least 8 months. The problem has been confirmed by the dealership which has stated over 160 people have requested the part be ordered at this one location. Their recommendation was to disconnect the battery every night. This is not a solution.

ABS module is not communicating with the vehicle which is a known issue with Ram 1500. No repair parts are available and have not been available from Ram in over a year.

while driving the abs,traction control,brake lites came on,also cruise quit an service abs brake and service trailer brake appeared on dash this happened in april 2024 it does this evertime you crank it after a mechanic lookibg at it an me calling dealerships an looking on line there is thousands of ram trucks with this problem stallantis has known about part defects an stopped the production of it but they are not producing new ones so peoole like me that has only one vehicle are have to drive these unsave vehicle there is a class action lawsuit but it only list 2017 -2018 my truck is 2016 and on ram truck forums there are even 2015 with problem i am stuck with this unsafe truck because i cant sell it when there is no part to fix it

The Antilock Braking System (ABS) warning light illuminated in approx December 2023, and I took it to the dealership. The dealership service center confirmed that the ABS Module is bad, and requires replacement. The component is still under warranty, so the dealership ordered the module. The dealership stated in December that the component is "on backorder," but should be available by March 2024. It is now April 2024 and I just checked with both the dealership and RAM headquarters, and still no ETA on the part (still on "backorder"). This IS THE BRAKING system! If RAM wanted to do anything about it they could (take parts of a new vehicle, pay more to have one built, etc), but they're doing NOTHING. Again, this isn't AC or the radio... it's brakes, a safety issue. Please help. Thank you.

The contact owns a 2016 RAM 1500. The contact discovered the NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) and the contact was informed that the recall was repaired, however, the failure recurred. The contact stated that while driving at approximately 70 MPH, the vehicle lost acceleration and there was smoke coming from the engine. The low oil pressure and service throttle control warning lights illuminated. The contact pulled the vehicle to the side of the road and when the hood was lifted the engine was on fire. The contact extinguished the fire with a fire extinguisher at the scene. No fire department was contacted. No police report was filed. No injuries were sustained. The vehicle was towed to the contact's residence. The contact was a certified mechanic and diagnosed the vehicle with ERG failure and a melted hole through the intake manifold. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.

Abs keeps going in and out due to a faulty abs module control. Thousands of people are having this issue and No parts are being made because they are under engineering review. Meanwhile we are not safe driving with faulty abs modules that the manufacturer is fully aware of.

ABS system. Says as soon as the vehicle is turned on. "Service Antilock Brake System" Then it Says, "Service Electronic Brake System" Then it says, "Service Trailer Brake System" and lights are on the left gage. The ABS and the Traction control. 3 times since taking my vehicle to get service the first time I have lost control. Once near my home turning into my street, my vehicle lost control and went into ditch. Second time it was raining, and light turned, and ABS did not engage and almost hit another vehicle. 3rd time my son was getting on the ramp and he lost control getting into the interstate was not raining but road was wet from rain earlier in the day. The licensed shop told me that Stellantis had so many of these and that of so many failures they had to change the way the module was made this was in March 2024. Now this is August 30th and after 3 weeks at a Ram dealer they called me to pick up my truck because the part is still not available to replace. They said that they are so many of these vehicles affected that they are not even allowed to place an order. So again, I am on the road with a vehicle that is a danger, and I can't fix because of the negligence of Stellantis.

Initially while driving the steering wheel would intermittently become stiff. Noticed some difficulty backing into the carport. Yesterday, while driving, the steering wheel became stiff. When going around curves the vehicle would veer off road or into the oncoming lane. Making turns left or right was extremely difficult as there was no steering assist. NHTSA knew about the problem back in 2016, why not inspect all potential threats to life; not just 440 vehicles when a safety risk was known to exist? NHTSA Recall No. : 16V-1

Truck die for the second time Car is at Lake Wales Chrysler Dodge Jeep Ram. Since [XXX] There is no estimate time to be release They mention about decal [XXX]/nhtsa [XXX] For high pressure Fuel Pump. I call FCA but no one care about. Telling than I have to wait for parts! This isn’t right when they not even offer a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EPS or Universal intermediate steering shaft related issue. Hard steering past 20deg

The contact owns a 2016 Ram 1500. The contact stated that while operating the vehicle, the steering wheel had become very difficult to turn in either direction. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 180,000.

The abs module has failed on the 2016 Ram 1500. It has illuminated the brake light, abs light, and traction light on my dash permanently. It is disabling abs, cruise control, and now I will not know if any other problems arise in my brake system because the lights stay on permanently. I have been unable to purchase a replacement part because it has been unavailable for over 6 months to purchase. I continuously get told a new part is under engineer review but they just keep extending the date every other month. In the mean time I have no way to repair my vehicle. Absolutely unsafe and unacceptable for a major system (brakes).

When driving and making turns, steering wheel will lock up and sometimes try and jerk the in the opposite direction as if to try and straighten itself. “Service Power Steering” warning will pop up on screen for a brief moment and go away. This problem has almost become predictable, happening with a harder turn or when at speed. Never happens when sitting still, rolling steering wheel back and forth. And it happens every day, not just a single incident.

Rear sliding window leaks . Water fill up over the track inside and drain can't keep up with volume of water and make my truck wet inside . Notes bulid mold and rust .

Losing power steering when I'm driving.

The power steering completely stopped working. I originally noticed it was acting differently a few days prior. At that point, it was still working but, steering was ackward. The best way I can think of to describe it, is the steering wheel moved in the positions of seconds on a clock. Similar to a stepper motor. Luckily I was not driving when the complete failure happened. There would be no way to steer effectively. Today I went out for lunch, and the steering was locked up. When I tried to turn the wheel a load buzzing noise seemed to be coming from behind the steering wheel. It is currently at an auto shop but, I may move it to a dodge dealer to have a record of the problem, being there is an ongoing investigation with the NHTSA. The service power steering warning light came on after the total failure. It did not show up when it started acting up. I could possibly make it available for inspection if needed but, I need to get it back in action as soon as possible. Being I have no other vehicle.

ABS and Traction control light is on in the instrument cluster indicating a failure of the anti lock brakes. I took my vehicle to my local Ram dealer and they did a system scan. One of the results was a defective ABS module. I was told by the dealer that a replacement module was not available due to national backorder. They could not give me any date of availability to correct this dangerous failure. I shopped all over for a after market module but was told it was a Ram dealer item only. So I either have to continue to drive my truck without the aid of antilock brakes or try to buy a used module from a scrap yard and see if it will restore my ABS function.

Power Steering System Failure Complete Engine Failure Complete Lack of Power Check Engine Light came on March 19, 2024 and the Engine failed within 5 min of it coming on.

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I called dealship to schedule the repair of the "high pressure fuel pump" and was told I would be put on a "waiting list" which would be about two (2) YEARS! this is unacceptable to me. The service girl stated the reason being is they do not have "replacement parts" to do the repair and won't have them for two (2) years. I will continue to drive my vehicle and if it breaks down due to the above mentioned issue, it could be very costly for NHTSA to replace. If all vehicles follow this path, I would surmise this will be devastating to your budget. Please find a remedy to make the part available for repair and save us both time and money. Thank you for your time!

I was driving the truck when the light came on for EBS (Electronic Braking System) and the steering wheel locked up then the truck dash read a warning stating "Service Power Steering". Through my research on Kelly Blue Book this is a common problem with this year make and model of Ram 1500 pickups yet mine doesn't have this as a specific recall. I also have an issue with the exhaust manifold bolts rattling loose separating the exhaust manifold separating from the rear of the engine block at the head. My father owns a 2014 Ram 1500 and had that same issue with his exhaust manifold and I know 3 other gentlemen that had the issue with the exhaust manifold I was wondering seeing as these are common problems with this generation of Ram 1500's if I could have these 3 issues put out as recalls on my specific Ram 1500 because with these common problems I feel like I shouldn't have to come out of pocket to pay for them. Please consider my complaint. Thank you.

While driving at approximately 35 mph, the electric steering just quit working. There was a message on the dashboard that said something like "power steering fault, service needed" I was able to steer the truck with extreme difficulty into a parking lot. Called a tow truck which took 2 hours to arrive. At the time the truck arrived the power steering started functioning again. I had tried starting up the truck multiple times before the tow truck arrived with no luck in getting the electric steering working again. It just magically "fixed" itself. I feel I can't let my wife drive the truck since there would be no way she would have the strength to steer it should the truck loose steering again.

The contact owns a 2016 Ram 1500. The contact stated that the ABS and the traction control warning lights were intermittently illuminated, causing the 4WD and the traction control systems to become inoperable while driving. The vehicle was taken to Auto Zone, where it was scanned, and a DTC for the ABS module failure was found. The dealer and the manufacturer were contacted, and the contact was informed that the part to repair the vehicle was not available, and that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 130,000.

The power steering suddenly and entirely ceased to function with no prior warning whatsoever. Prior to that sudden failure there had never been anything wrong with the power steering or the steering function itself. There were no prior warning lights to the failure. Luckily the failure occurred while pulling out of a parking space at 1 mile per hour. The vehicle could then be steered only with great effort. We had the car towed to a dodge dealer and they said the rack and pinion unit needed replacement. I read online that the NHTSA opened on August 4, 2023 an investigation RQ 23-003 into this exact problem that I experienced. This ODI Resume/Investigation report indicates that this sudden or intermittent power steering failure applies to approximately 1.1 million vehicles of 2013-2016 Ram 1500s.

There was a recall on my 2016, dodge ram eco-diesel for the crankshaft position sensor and tone wheel. I have tried to deal with the manufacture they said this is not in effect anymore, and my vehicle was not in it. I do not understand they recalled certain plants that made certain vehicles. Mine has same motor Same problems only 130,000 miles

The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted about the recall; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The brake, ABS brake, traction control lights are lit up on the dash. We took the truck to a dealership in March of 2024 to get the truck worked on. We were advised the the ABS Module has went out. The Ram dealership told us that the ABS module in question is under review, and it would be mid June before the review results would be available. We were told that we could still drive the truck, even though the ABS brakes aren't working. We have even asked about pulling our bumper pull travel trailer, and we were told we could also do this. It is now June 20th 2024 and we have yet to get a straight answer about the part being on recall or if everyone with the same issues is going to have to pay for the part that is apparently a manufacturer defect. We are afraid to drive the truck any distance because of this issue. And we definitely will not pull the travel trailer. We are stuck in Mississippi where we went for the winter. We would like to go back home to Oklahoma but we are afraid to drive that far with or without our trailer.

Abs/Hcu are faulty causing abs and traction control systems to not function causing hazardous conditions while driving

I am submitting this report to bring attention to an ongoing issue with the power steering system in my truck, which appears to be under investigation. Notably, a similar problem led to a recall for the same vehicle in the previous year, prompting me to contribute additional information. The problem manifests as intermittent loss of power steering, resulting in increased steering difficulty while driving, accompanied by a power steering warning indicator on the instrument panel. This issue first occurred approximately 8 months ago, at intervals of about once a month, given my limited vehicle usage (estimated at 200-300 miles per occurrence). In the past two weeks, there have been 3-4 instances of this occurring. I turn the truck off and back on and everything works normally. Within the last week something new that presented is that when the wheel is turned sharp to the left or right, the steering wheel would violently jump back the opposite direction. I am willing to make the vehicle available for inspection upon request. While the safety risks associated with this malfunction are numerous, the primary concern is the potential loss of steering ability at any speed, posing a significant risk of accidents resulting in severe injury or death. I have not sought professional servicing for the vehicle due to the intermittent nature of the problem, and as of now, the affected component has not undergone inspection. As previously noted above the power steering warning indicator consistently displays on my instrument panel during these occurrences until the truck is turned off and then back on. This occurs at any speed.

The contact owns a 2016 Ram 1500. The contact stated that upon the start of the vehicle, the steering wheel independently steered to the left and seized in place. The contact stated that steering wheel icon started to flash on the instrument panel with the "Power Steering Service" and "Service Power Steering" messages displayed. The vehicle was towed to a dealer where a diagnostic test was performed. The dealer determined that the Electric Power Steering (EPS) control circuit board had caused a short which resulted in the loss of power steering assist. The contact was then notified of NHTSA Campaign Number: 16V167000 (Steering) however, the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 130,900.

The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the vehicle experienced a loss of power steering assist. The contact pulled over and restarted the vehicle. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included in the recall. The failure mileage was approximately 109,000.

Turning left out of my neighborhood, the truck veered right instead. I lost control and ran up into a yard. Mechanic diagnosed rack and pinion. There is a recall but MOPAR States my VIN isn't affected. I beg to differ as we almost lost our lives.

My ABS control module is defective, no replacement parts are available. Antilock braking and traction control does not work. Warning lights are on, malfunction confirmed by independent repair shop.

Engine cooling filter housing is bad. There’s a recall for diesel engines but not 3.6 all needs to be recalled

While driving my 2016 Dodge RAM 1500 at between 25 and 30 MPH on the street behind [XXX] my steeling wheel locked up - or loss of power steering could not turn the vehicle to the left or right. Also a large emergency light and what looked to be like a steering wheel light flashed on my dash. I stopped turned off the truck where I was and turned on the emergency flashers. Uncertain of what happened I got out of the vehicle to see if something was leaking or if I might have lost a belt. Seeing no issues i got back into the truck and started it again. The steering returned so I drove straight home. I contacted the local Ram dealer service department and they had not heard of this issue. So i google it and found that this was an issue with the 2015 2016 1500 RAM i reached out to Stellantiis and was informed to have the truck towed to the RAM dealer to have the truck evaluated. Which i did I was informed by the dealer that it was the electric steering module was defective I reached out to Ram customer service and they said it did not fall within the VIN numbers for the issue. I have the part saved if needed and I have a video of the dash on the day of the incident but can not upload it. Part Number Description My Dodge part number is P68242957AE which I guess before or just after the recall parts number. 68242957AG Unit, Electric Power Steering (DS41) (sales codes 5ZK and 5ZE) or (DS62) (sales codes 5ZJ and 5ZF) or (DS91) (sales codes 5AX and 5ZE) or (DS98) (sales code 5AX and 5ZG) 68242958AF Unit, Electric Power Steering (DS61) (sales codes 5ZJ and 5ZE) 68256617AC Unit, Electric Power Steering (DS98) (sales codes 5AX, 5ZG and AWL)

The contact owns a 2016 Ram 1500. The contact became aware of an oil leak underneath the vehicle that smelled like coolant. While merging into oncoming traffic, the vehicle failed to accelerate while depressing the accelerator pedal. The contact released the accelerator pedal and coasted to the side of the road, and slowly depressed the accelerator and drove to a nearby parking lot. The contact purchased oil and topped off the engine oil. The vehicle was taken to a certified mechanic who diagnosed that the coolant line was leaking coolant and could cause coolant to mix with the engine oil. The mechanic stated there was a code that the oil pressure sensor had failed. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 17V496000 (Engine and Engine Cooling) and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer filed a complaint and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

Power steering is going out.

The contact owns a 2016 Ram 1500. The contact stated that when the vehicle was started, the steering wheel spun in a circular motion and seized. The steering wheel warning light was illuminated. The contact stated that the failure occurred intermittently. The failure persisted and became more frequent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,800.

Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address

2016 Ram 1500 steering failure. When my truck had around 50,000 miles, the steering wheel became near impossible to turn. Vehicle was towed to Dodge Dealership and was still under warranty and was told it was the steering box that failed. Repair was made by dealership. Truck now has around 130,000, and today, luckily while pulling into work, steering wheel locked up again while driving it and the service power steering lights started flashing. This is the 2nd time the steering in my vehicle has failed.

I will be driving and all of a sudden my steering gets really hard. Then it’s good for a little bit and does it again