NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.
My ABS, traction control and cruise control do not work because the ABS control module is bad. Dodge does not offer any fix or repair. There is no response from Dodge on when there will be a remedy.
Fuel level sensor failed. Truck will randomly display false fuel levels. This causes the fuel level to be unknown leading the potential of running out gas and being stranded. Dealer says fuel pump needs replaced and is in the process of doing so. Dealer also stated this is a common issue on the Ram trucks.
Power steering stopped working
ABS light came on end of July, 2024 Had truck checked at local dealership 08/07/2024 and was told I'd need to replace ABS Module. Been over 5 months, part is STILL not available, and, now my ABS light, Electronic Stability Control Light, and Brake Light are all on. Dealership told me nothing can be done. Next proposed date for release of needed part is in February, which from recent history, wll probably (IMO) not happen. This is an issue (according to internet search) which is affecting many Ram owners
ABS module failed in July 2024 Subsequently, ABS, Electronic Stability Control, and Cruise Control are not operating. BRAKE light also remains lit on dash panel. ABS module is currently not available from Ram. Expected date is continually pushed further and further into the future. Meanwhile, truck is not able to operate at full, safety capacity.
Fuel sensor failure, which means my fuel pump needs replacement. The fuel Guage drops to empty even after a fill up. It's impossible to drive not knowing how much gas I have. I have many friends with the exact same issue with their trucks. This is dangerous and should be recalled.
The ABS Control Module has failed. This module controls the ABS, TCS, Cruise Control and leaves the BRAKE light on on the dash. This problem has been diagnosed by the dealership. The part has been discontinued by MOPAR and there are currently no indications of inventory being replenished by a MOPAR part manufacturer or 3rd party manufacturer. Without this, the vehicle no longer has required safety features available for the safe operation of manufacturer specs. The warning lights are operational. The availability of the part is out of stock indefinetly. There has been no indication of a potential solution by the manufacturer. Through repeated attempts to contact Stellantis about this issue, no guidance has been given, only "we're sorry" and "continue to wait for part availability." This issue needs escalation as the manufacturer is not showing, in good faith, that there is something being done to resolve the supply issue and is acting as they are content with the vehicle being in a less than safe state.
electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.
Air ride suspension seems to be an issue in numerous vehicles. The air bags deflate and the vehicle continues to try and inflate all throughout the night which drains the battery. It’s a continuous issue.
Purchased the vehicle used in 2020, and shortly thereafter, noticed the engine idling rough. Determined that the throttle body was loose on the (plastic ) intake manifold. Attempted to tighten the throttle body screws per manufacturer torque specs, but they were stripped. Investigating this, the design employs sheet metal screws into untapped plastic manifold holes. I had to use high temp RTV to secure the throttle body on to the manifold. This worked for a couple of years, but the throttle body became loose again. Tried to get a replacement OEM manifold from the dealership, but after several months, was told that the part was unavailable. More importantly, the same poor design is incorporated in the replacement part. I had to re-apply the high temp RTV in order to secure the throttle body on to the manifold for the truck to function. I believe that this poor design poses a safety concern because the throttle body could detach from the intake manifold at critical driving times. This design problem is widespread with all Chrysler V-8 vehicles, in several model years.
2016 ram 1500 abs module failed. Known issue. Part still under review and no recall issued. Over $1k to replace for a problem that was known beforehand.
On Thursday July 18, 2024 at approximately 5:00pm. I was on my way home from picking my son up from daycare when the screen turned black and my shift knob light (above D letter) began blinking and about 10 seconds later the truck shut off completely. The key wasn’t able to be removed from the ignition. About five minutes later, I was able to turn the key and turn the truck back on. This was a frightening moment because I was crossing over railroad track when this started.
The ABS system and cruise control are currently inoperative. The ABS module has been diagnosed as faulty, but the replacement part from Chrysler is on a year-long backorder
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the contact was advised by the dealer that the recall was a software update. The contact advised the dealer that the recall was for the reluctor wheel magnetic material delaminating off the wheel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised by the dealer that the recall was only a software update and had nothing to do with the recall. Parts distribution disconnect.
The contact owned a 2016 Ram 1500. The contact stated while driving approximately 40 MPH, her vehicle was crashed into on the passenger side front by a vehicle that had run a red light. The contact stated that the impact threw her into the driver's side door. The contact stated that she was knocked unconscious. The contact stated that she was transported by ambulance to a hospital and was treated for lacerations on her left ear and left side of her face. The contact stated that she had suffered a concussion and damage to her neck vertebra. The contact stated that the police were on scene and had written a report. The vehicle was towed to an impound lot. The contact stated that she when she saw the vehicle none of the air bags had deployed. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was 116,118.
I have experienced a total ABS module failure. According to MOPAR this part is under engineering review and a replacement part cannot be purchased from this corporation whatsoever. MOPAR has refused to state any resolution for this problem and there is no expected due date for this part to be available again. I was told by MOPAR and the dealership where I bought this truck to go to a junk yard and buy a used one. This is complete unacceptible.
TOOK MY 2016 RAM 1500 TO THE DEALERSHIP FOR ABS LIGHT. THE DEALERSHIP TOLD ME THE ABS CONTROL MODULE HAS FAILED AND THEY COULD NOT FIX IT BECAUSE THEIR ARE NO CONTROLERS AVAIBLE BECAUSE OF ISSUES WITH THE ABS CONTROL MODULE. THEY TOLD ME TO BE CAREFUL BECAUSE YOUR BRAKES COULD LOCK UP AND CAUSE TRUCK TO SLIDE OUT OF CONTROL. IT IS THE ONLY TRANSPERTAION TO GET MY DAD BACK AND FORT TO THE HOSPITAL TO HAUL HIS POWER WHEEL CHAIR
Lost steering will not turn it due to the defect electrical unit
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the message "Service ABS" remained displayed with the check engine and traction control warning lights remaining illuminated. Additionally, while attempting to stop the vehicle, the stopping distance was extended, and the cruise control was inoperable. The vehicle was taken to an independent mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The local dealer was notified of the failure and the contact was informed that the ABS module was on backorder and unavailable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 115,000.
The ABS Control Module for 2014-2016 Ram 1500 trucks I'm getting a C2200 fault code; basically "ABS Module Internal Fault". My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation in that lack of an operating ABS system is conducive to skidding and accidents.
Module Ani Lock Brake - CH68295368-AC
* There are ABS and Traction Control warning lamps and messages illuminated on the dash starting in July of 2024. They do not turn off. * Two different certified independent service centers diagnosed the ABS Module as the cause, which requires replacement. * The ABS module has malfunctioned causing the brakes to pulsate and extend safe stopping distance. The problem also causes the traction control feature to not work, which causes extreme danger on a wet surface. Additionally the cruise control will not set due to this ABS module malfunction. * I have ordered a new ABS module from RAM (part # 68295368-AC), but it has been under "Engineering Review" for months with no insight into when the problem will be fixed. Ram states that the truck is "safe to drive" while we wait, but my experience with it shows that to be false. RAM seems to expect us to drive an unsafe vehicle until they get around to finding a solution.
Sir/Ma'am, My Ram 2016 Ram1500 has been at the local Chrysler Dealer for approximately three months. The ABS and HCU needs to be replaced, however the dealer is unable to order the parts due to an ongoing engineer review which renews every 29 days. This is the same issue affecting the 2019-2024 models which have now been recalled following an NHTSA investigation which found that -- due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems." I request the NHTSA also initiate an investigation into the 2016 Ram 1500 in order to expedite the recall of this model as well. Thank you.
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle the power steering assist had malfunctioned and the steering wheel became difficult to turn in either direction. After restarting the vehicle the failure had self-corrected but later reoccurred. The vehicle was taken to the local mechanic who diagnosed that the Steering Rack and Pinion were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 50,000.
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds and turning, the steering wheel was difficult to turn. The contact stated that the failure had been recurring while driving and turning. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 331,000.
2016 Ram 1500 sports with 68k miles power steering failed randomly after never having problem. Was out on a fishing trip in Alaska and was packing up to leave and started the truck and the service power steering come on!Tried turning vehicle off and on but nothing worked and I didn’t have good service so it took me a while to contact family! I’m aware of a previous recall for this model/year but to be at 68k miles and leaving me stranded is terrible will be contacting dealership soon
Intermittent and random loss of electric power steering. Fuse coming off of positive battery terminal for power steering is good, and when power steering is working it functions without issue. Without sign or warning service power steering icon will flash on the dash, resulting in complete loss of power steering. This has been happening for 3 days now, and the power steering system has come back and gone back down countless times at random.
The automatic brake system (ABS) module has failed. Warning lights on the dash are for brakes, traction control and automating braking. The lights are frequent but not constant. When lit, the vehicle loses 4 wheel drive and cruise control. Sudden loss of cruise control at highway speeds is a safety hazard. Loss of 4 wheel drive in inclement weather is also a hazard. The truck was inspected by a Ram dealer and the ABS module was identified as defective. This was in June of 2024. As of today the replacement module from Mopar is still unavailable and currently showing “under engineering review” in the manufacturers system. The availability date for the part has been “rolling” since my initial issue in June. The Ram dealership and the Ram Customer Service team cannot provide a solution or a firm date of resolution. There is a recall for the same make and model for newer versions of my vehicle but not my 2016 Ram 1500. The Customer Service rep stated my truck was suitable to drive other than poor weather conditions. The rep did agree that the vehicle was unsafe in this condition.
The air suspension system on my truck failed while driving at 75 on the interstate last night, causing the truck to lean heavily to the right and disabling electronic braking. It felt like my truck was going to flip and it is nearly undriveable
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.
My truck has been diagnosed with a faulty ABS control module over a year ago. I have made countless efforts to remedy this to no avail. The demand is so high for these and the supply is zero. The vehicle will go into limp mode every time i drive it. This poses a serious threat to my safety by not being able to get up to speed on the highway and constantly having to pull over. This is my only vehicle and has been a huge inconvenience.
The Anti-Lock Brake module has failed, causing issues with ABS, Traction Control, Braking in general, and cruise control. I have been in contact with the manufacturer on over 20 occasions over the past year. Their response is always "it's under review, we will have an update in a few weeks."
The contact's husband owns a 2016 Ram 1500. The contact stated that while her husband was driving at slow speeds, the vehicle experienced a loss of power steering assist while making a turn. The contact stated that the steering shaft and shaft pinch bolt had previously been replaced; however, the failure recurred. The vehicle was taken to the dealer, where the steering shaft and shaft pinch bolt were replaced a second time. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.
While driving at highway speed the ABS, Brake, Traction control lights illuminated and stayed on I was able to get the truck home and took to the dealer they read the codes and stated that it is an internal failure on the ABS module, he said there are hundreds of these with failures. He said he would see about ordering a new module but the lead time would be 6 to 8 months as the parts are not available from Dodge and some are still in engineering for redesign. This needs to be a recall to get them off their duff and produce parts and replace for customers. The service advisor said would not hurt to drive truck but others online have said it could cause brakes to lock up and is dangerous to drive with this failure.
Driving my ABS , traction control light and brake light all came on. Took to Garage and was told it was my ABS module pump control unit and was told part was not available and was under redesign. with no idea when avaiable and that there would likely be long wait when it does. My concern is do not believe safe to drive with all these lights on as if another problem occured in this system a person would not know and could lead to a incedent. I believe there should be a immediate recall on this issue for safety reasons as my research shows the apperance that this is a far reaching and widespread problem
My service ABS Brakes light came on over a month ago. I took it into my service center and they told me they're unable to repair it, because the ABS module needed for it is not available. I took it into the local Dodge Ram dealership today and they told me the ABS module has been on backorder since Sept. 2023. They said they were supposed to have them in hand this past May, then this August. He read me a bulletin that stated the part is now under engineering review and will likely NOT be released until later this year. I live in Virginia, and we have state inspections. This vehicle is used every day to get me to and from work. It's a 2016. With the red brake light on in the dash, I can't get it inspected. I'm now paying for a vehicle I can't drive, can't get repaired, and have no available resources to get another car. Please help!
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the ABS message had remained displayed, and the cruise control was inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the ABS module was on backorder and unavailable. The failure mileage was 92,000.
In December 2021, my husband, [XXX] and I purchased a 2016 Ram 1500. We currently only have 37,600 miles on it. Last month, my husband brought the truck into the dealership because the ABS light would occasional light up. We were advised that the ABS module needs to be replaced, but the part was backordered and has been for years apparently. On July 11, 2024, I called and spoke to MOPAR RAM representative Kimberly (Case No. [XXX]) and was told all ABS modules for RAMs are under "engineering review" that there was no eta on the parts and that they could do nothing. Obviously we have put very low millage on the truck and only purchased a few years ago. Having an ABS issue is considerably a huge safety concern and renders the truck un-drivable. When I discussed with Mopar's service representative, she said she could do or tell me anything further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ABS module / Hydraulic Control Unit failure
At 90,000 miles ABS, traction control and brake light came on, mechanic said it’s a defective ABS module, and that there are none available anywhere, it’s under engineering review. This is a known issue, and now a recall for 2017 and above, my Ram is a 2016, same part. This poses a safety risk as the brakes can lock up, causing an accident. It’s going on 2 years with still no modules available
While driving, dash board alert notice of shifter requiring service appeared. Message states not to take gear out of "D" until reaching desired location or may not be able to use "D" again. Later Engine, power steering, air suspension, anti skid alerts began to appear is sequence. Cruise control and other electrical feature will not work during alert. Last anywhere between 5 and 30 or more minutes. Happened 2 days ago while on vacation road trip to Gulf. In Gulf shores now. Now I get an email from dealer about purchasing car insurance repair plan. Seems odd on the timing. Please help. Vehicle will restart and go into gears. Power steering may not work for up to five minutes. Have to stop and restart. Sporadic operation. Suspect tactics by dealer repair database to get customers to buy repair insurance or get vehicle into shop/trade for new vehicle. Please help. Do not know if recent CDK hack involves my dealer.
Vehicle has warning message regarding ABS, Electronic Brake System, and Trailer Brake System, and there is not nothing it can be done because manufacturer does not have part in stock, which restricts vehicle usage due to safety issues. I have tried thru several means to purchase the part without positive results.
I was driving truck to doctors office and the steering wheel would not turn , I slammed the brakes and barely missed a disabled women in the parking lot. A red light started flashing on the dash saying service power steering. Towed to mechanic with scan tool and said it needs a complete power steering rack. The truck only has 37,181 miles on it and is garaged since I had it. The dealer quoted 3400 dollars for repair. Called Chrysler customer service, and they said normal wear and tear. I told them I almost ran over someone and they didn't seem to care.
The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed that the tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
I have a 2016 RAM 1500. At 50k miles, the ABS light and the brake light came on. The message states “service ABS braking system”. I went to NAPA to get the code read and they said that I need the ABS Electronic Brake Control Module and the Brake Fluid Pump assembly replaced and that it could be very dangerous to drive my truck and in fact, if I keep driving the truck without it being fixed it was a danger to myself and others. NAPA called to order the parts and they said that it was back ordered by 3 days. The date of was 5/21/2024. They have NO date when they will have the vital parts to make my truck stop in the manner and condition that I bought the truck. I went online to do some research and I found out thousands of people are waiting years to get these parts and for every model and year since approximately 2012. The Dodge RAM people are not making the parts. They say it’s under “engineering review” or that they are simply backordered, FOR YEARS!!! So let me get this straight, THOUSANDS OF PEOPLE ARE DRIVING THEIR TRUCK ON THE ROAD IN AN UNSAFE CONDITION BECAUSE THE RAM PEOPLE “REFUSE” TO MANUFACTURE THE PARTS. This is what I’m being told. That my truck, that I paid a lot of money for and incidentally is paid off, doesn’t have the vital parts in it to make it stop effectively. I wrote to them to find out about the parts. The response that I got was telling me that the parts are no longer under warranty. I didn’t ask that question I asked when can I get the parts. And they never will answer the question. Why is this not under a number one priority for the safety of individuals and the general public? Why are people allowed to drive their RAM around when every one of the modules is failing in every RAM? I was told by NAPA that the modules are all failing around 50,000 miles. And again, they warned me not to drive my truck. How are we all supposed to get to work?
Fuel tank bracket rusted through causing the fuel tank strap to detatch. Same exact issue as Safety Recall U04 / NHTSA 18V-160 Frame Bracket
My ABS/Brake/Traction alarm is lit up on my 2016 Dodge Ram 1500 Big Horn (99.5k miles) and I was notified that the part is not available from Mopar/Dodge. It has been checked out by Firestone and confirmed by them that the part is not available.
Data synced from NHTSA on May 4, 2026