NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The dash command center for the vehicle failed and has become delaminated and cannot be programmed for any functions such as hands free, defrosting, heating, clock, navigation, voice command or any other related necessary safety features. The windshield sweats and frosts over on the inside at temperatures below freezing with no way to defrost without command controls. The vehicle was taken to the dealership and the problem documented but nothing was offered other than replace command center at owners expense. There were no warnings of anything going wrong.
21,000 MILES ON TRUCK. I HAVE HAD ISSUES PUTTING GAS IN THROUGH THE FUEL TUBE. GAS NOZZLE WILL SHUT OFF AFTER FEW SECONDS, AND WILL SPURT BACK OUT ON TO MYSELF. I'VE HAD TO MANUALLY HOLD THE NOZZLE JUST ON THE EDGE OF THE FUEL TUBE WHILE HOLDING BACK THE NOZZLE. IT CAN TAKE UP TO 15 MINUTES TO FILL GAS TANK. I'VE HAD IT IN TO DEALER TWICE AFTER GETTING FRUSTRATED WITH THIS ISSUE. THEY REPLACE THE FUEL TUBE, PART # OMC 68448220AA. IT WILL TAKE GAS A FEW FILL-UPS THEN I'LL HAVE THE SAME PROBLEM .I FEEL THIS IS DEFINITELY A MANUFACTURE DEFECT THAT NEEDS TO BE ADDRESSED. WITH THE GAS SPURTING OUT IT IS A SAFETY ISSUE. I'VE HAD THE TRUCK IN TO FOR REPAIRS ON 2/24/21 AND 1/3/20.
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
The contact owns a 2018 Ram 1500. The contact stated that the front passenger’s side seat belt failed to latch as needed. The contact stated that the seat belt would latch after several attempts were made. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME.
THE DEALERSHIP INFORMED ME OF A RECALL. I ATTEMPTED TO SCHEDULE THE VEHICLE FOR THE RECALL REPAIR BUT WAS TOLD THAT A LIMITED SUPPLY OF PARTS WOULD NOT ALLOW THE REPAIRS. I HAVE BEEN PUT ON A WAITING LIST THAT ACCORDING TO THEIR TIMELINE, COULD BE SEVERAL YEARS LONG.
I have Ram 1500 year 2018 , my Uconnect screen is delaminated and having issue with touch and it is working by itself selecting options and also turning on heat and increasing by itself and also when the screen is working by itself the back camera doesn’t turn on and I see online many people are having the same issue and also I contacted the dealer and they said it cost around 1500
MY LOCAL DEALER SAID THEY DON'T HAVE THE EGR PARTS THAT ARE RECALLED
FOG LIGHT HOUSING BRACKET IS WORN DOWN, CAUSING FOG LIGHT TO MOVE AROUND/BOUNCE LIGHT BEAM WHILE DRIVING. CAUSING DISTRACTION TO OTHER DRIVERS. FRONT SUSPENSION (AIR LEVELING SUSPENSION) BOTTOMS OUT TO BUMP STOPS WHILE DRIVING.
VEHICLE WAS IN A CRASH AT APPROX. 40 MPH, ON A COUNTRY ROAD, WITH SIGNIFICANT FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY.
STARTED OFF BY HAVING A TOUGH SPOT ONCE IN A WHILE TURNING MY STEERING WHEEL. NOW ITS TOTAL FAILURE ON AND OFF. NOT CONSISTENT, I CAN BE GOING 20 ,PH AND IT WORKS GOOD, THEN MY STEERING JUST FAILS. AT 60 MPH IT WORKS GREAT THEN ALL OF A SUDDEN IT FAILS. EXTREMELY DANGEROUS. I HAVE ALMOST LOST CONTROL 3 TIMES. CALLED THE DEALERSHIP AND THEY HAVE NO IDEA WHERE TO EVEN START TO LOOK FOR THE PROBLEM. MADE TRAVELING OVER THE HOLIDAYS VERY DANGEROUS. IHAVE READ WHERE THERE ARE NUMEROUS COMPLAINTS OF THIS SAME ISSUE WITH OTHER 2018 RAM REBEL TRUCKS AS WELL AS OVER 1500 2019 RAM TRUCKS AS WELL.
WHILE BACKING UP THE VEHICLE STOPPED, BELLS WENT OFF IN VEHICLE, THE P LIGHT ON THE SHIFTER AND DASHBOARD BEGAN FLASHING, A MESSAGE APPEARED IN THE DASH MESSAGE CENTER STATING TO APPLY THE PARKING BRAKE. I SHUT THE VEHICLE OFF BUT ONLY COULD TURN THE KEY TO ACCESSORY. THE VEHICLE WOULDN'T SHIFT TO PARK. THE VEHICLES ELECTRICAL SYSTEM WOULDN'T SHUT DOWN, I COULDN'T REMOVE THE KEY. WHILE STOPPED I OPENED THE OWNERS MANUAL TO REVIEW THE TRANSMISSION SECTION AND IT EXPLAINED THAT IF THE ISSUE OCCURS TO FOLLOW PRINTED PROCEDURE. EVENTUALLY I WAS ABLE TO SHUT DOWN THE ELECTRICAL SYSTEM. THE ISSUE IS THAT THIS COULD BEEN A MORE SERIOUS ISSUE IF I WASN'T BACKING INTO MY OWN DRIVEWAY. THIS WOULDN'T TURNED OUT WELL IF I WAS BACKING INTO A BUSY STREET. I HAVE A VIDEO AVAILABLE OF THE LIGHTS FLASHING. I ATTACHED A STILL PHOTO OF THE DASH.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INTERIOR DOME LIGHT COVER WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
The contact owns a 2018 Ram 1500. The contact stated that while driving in reverse, the Back Over Prevention camera failed to display an image, creating a visibility hazard. Additionally, the reverse camera screen would erroneously display an image while driving forward. On several occasions, while the ignition key was removed from the ignition and the vehicle was turned off, the reverse camera activated and displayed an image. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 50,000.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, ANOTHER VEHICLE DRIFTED INTO HIS LANE. THE CONTACT DEPRESSED THE EMERGENCY BRAKE PEDAL AND THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT COASTED OVER TO THE OTHER SIDE SHOULDER. THE CONTACT NOTICED THE TRANSMISSION CONTROL INDICATED DRIVE HOWEVER, THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT HE SHIFTED INTO PARK, THE ELECTRONIC CONTROL TRANSMISSION RESET. THE VEHICLE WAS TAKEN TO FIRKINS CHRYSLER JEEP DODGE RAM (2700 1ST ST, BRADENTON, FL 34208) WHERE THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.*DT*JB
The contact owns a 2018 Ram 1500. The contact stated that water was leaking into the cabin from the rear center 3rd brake light. In addition, the contact stated that the moisture from the leaking from the 3rd brake light caused the front windshield to fog up and obstruct the view while driving. The contact stated that the screws used to hold the seat down was rusted due to the leak. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO ECO DIESEL EGR SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
THE SCREEN HOUSING THE BACKUP CAMERA, CALLS AND ALL COMPONENTS IS MALFUNCTIONING ON ITS OWN, THE SCREEN WILL CHANGE TO BACKUP CAMERA ON ITS ON WHILE THE VEHICLE IS IN MOTION. IT PLACES CALLS WITHOUT THE PHONE BEING ATTACHED, CALLS TO SOS SYSTEM OUT OF ITS OWN ACCORD, THE SCREEN APPEARS TO BE SEPARATED FROM THE REAR AND TO HAVE SOME SORT OF LOOSE LIQUID INSIDE , ALTHOUGH IT HAS NOT BEEN EXPOSED TO ANY. I DISCUSSED WITH THE DEALER AND THEY HAVE HAD SEVERAL COMPLAINTS. THE BACK UP CAMERA GOING ON BY ITSELF HAS ALREADY STARTLED ME A NUMBER OF TIMES AND I FEAR WILL CAUSE ME HAVE AND ACCIDENT AS I CANNOT CONTROL IT AND IT GIVES YOU THE IMPRESSION OF BEING DIZZY, ALTER YOUR PERCEPTION A LOT. IT IS BOUND TO CAUSE AN ACCIDENT.
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.
BACK UP CAMERA GLITCHING IN AND OUT, SOMETIMES UNAVAILABLE WHILE BACKING UP. SAFETY HAZARD !!!
WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT. TRUCK HAS BAD ODOR AFTER RAIN. SEE PICTURE OF HEADLINER WITH WATER DAMAGE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE HAULING A TRAILER DRIVING AT 30 MPH, THE VEHICLE TAIL GATE FRACTURED CAUSING THE TRAILER TO CRASH INTO THE VEHICLE. NO INJURIES WERE SUSTAINED. DAMAGES WHERE TO THE TRAILER LEFT GATE. THE VEHICLE WAS TAKEN TO THE DEALER (CHANTZ SCOTT CHRYSLER DODGE JEEP RAM 300 BACHMAN DR, GREENEVILLE, TN 37745 (423) 761-4258) WHERE IT WAS INSPECTED AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE WAITED TO LONG FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
The 8.4 inch Uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a SAFETY issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called Uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should NOT have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.
DRIVERS SEAT BELT DOES NOT LOCK IN PLACE. HANGS LOOSE AROUND SHOULDER.
THE FUEL DELIVERY SYSTEM IS PUTTING OUT CHECK ENGINE CODES FOR FUEL PUMP AND FUEL PUMP MODULE ON 2 DIFFERENT OCCASIONS ONCE IN DECEMBER 2019 AND AGAIN IN AUGUST 2020
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn’t work right. While reversing, the camera will black out or the picture will become distorted.
MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!
ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE.
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE.
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
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR
GAS GAUGE MAY INDICATE EMPTY TO FULL REGARDLESS OF THE AMOUNT OF ACTUAL GAS IN TANK. MILEAGE TOO EMPTY AS DISPLAYED ON DASH PANEL READOUT READS UP TOO TWICE ACTUAL DISTANCE ONE CAN DRIVE TRUCK? IF TRIP ODOMETER AND MPH DISPLAYED THERE IN ARE DISPLAYED CORRECTLY? USING TRIP ODOMETER MILES DRIVEN AND DASH DISPLAY MILES TO EMPTY DIVIDED BY AVERAGE MPG DISPLAYED EQUAL GAS TANK SIZE OF 31.13 GALLONS. WHEN MAXIMUM SIZE TANK PROVIDED BY FCA IS 26 GALLON. SINCE NONE OF THE GAUGES/READOUTS SEEM TO BE RELIABLE, ONE COULD PULL INTO TRAFFIC OR AN INTERSECTION AND NOT HAVE ANY GASOLINE IN THE FUEL TANK. THERE BY STALLING OUT AND CAUSING AN ACCIDENT. TRUCK CURRENTLY UNDERGOING 6TH IN DEALERSHIP REPAIR(TWO SEPARATE DEALERS){2ND TIME WITH FCA STAR ASSISTANCES}, NO SOLUTIONTO FAULTY READOUTS FOUND! DEALER WORK REPORTS CAN BE SENT VIA USPS IF NEEDED?
I FOUND 4 RECALLS ONLINE FOR THIS VEHICLE, NONE OF WHICH WE WERE NOTIFIED ON AND NONE OF WHICH HAVE BEEN CHECKED ON, YET THIS SITE SAYS THERE ARE NO UN RESOLVED RECALLS
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE WOULD NO LONGER START WITHIN 14 MILES. THE VEHICLE WAS TAKEN TO ST. HELENS CHRYSLER DODGE JEEP RAM (57895 COLUMBIA RIVER HWY, WARREN, OR 97053, (503) 836-7944) WHO STATED THAT THE DIESEL EXHAUST FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,418.
RECALL VB!/NHTSA 19V-757 ,WHEN I GOT THIS RECALL A COUPLE MONTHS AGO I WENT TO MY DEALER AND WAS TOLD THE PARTS WOULD BE AVAILABLE IN APRIL, CALLED APRIL 16TH AND WAS TOLD THAT THEY HAVE A LOT OF VEHICLES ON THE LOTS THAT NEED TO BE FIXED FIRST AND CHECK BACK IN JUNE TO SEE IF THE PARTS ARE AVAILABLE FOR MY VEHICLE. WHEN I LOOKUP THE PROBLEMS MANY OF THE SAME VEHICLES LIKE MINE ARE BURNING IN JUST A SHORT TIME. I AM VERY CONCERNED THAT THIS HAS NOT BEEN A PRIORITY FOR THE DEALER OR MANUFACTURE. I AM NOT DRIVING THIS VEHICLE AS MUCH AS I WANT TO, ALSO NOT ALLOWING MY GRAND CHILDREN IN THE VEHICLE. LOOKUP ECO DIESEL RAM TRUCKS ON YOUTUBE AND WATCH THEM BURN. *TR
THE AIR SUSPENSION SYSTEM ON MY 2018 RAM REBEL 1500 KEEPS FAILING. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES STILL TO HAVE THE PROBLEM. AS A RESULT, MY VEHICLE IS EXPERIENCING ACCELERATED WEAR AND TEAR ON OTHER VEHICLE COMPONENTS, INCLUDING, BUT NOT LIMITED TO, THE FUSES, RELAYS, BOLT JOINTS AND BUSHING WHICH IN TURN AFFECTS THE ALIGNMENT OF THE WHEELS.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT PHONED GRESHAM CHRYSLER DODGE JEEP RAM (1301 SOUTH, US-31 STE 2, GREENWOOD, IN 46143), AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE JUNE 18, 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
ERG COOLER LEAK *TR
Data synced from NHTSA on May 4, 2026