2019 Ram 1500 Complaint Log

I started smelling exhaust fumes in the cab of my truck. I began inspecting the engine compartment and heard a noise from the left side of the engine. I also noticed reduced power from the engine and a puffing sound during hard acceleration. I researched online and found numerous complaints for the RAM 1500 truck with the 5.7 liter hemi engine manifold exhaust bolt shearing and manifold cracking. I took my vehicle to a RAM dealership. The left (driver) exhaust manifold was replaced due to a sheared center bolt and a cracked exhaust manifold. The crack went almost completely around the center of the part. Technical Service Bulletin (TSB) 09-011-22, dated September 3, 2022 was issued for this defect for 2019-2021 RAMs with 5.7 liter engine. The dealership bill was $833.06, including $260 ($217 MSRP on MOPAR.com) for the kit and $525 for labor (2.5 hours per the service representative, so $210 per hour). This known defect is a serious safety issue due to exhaust fumes entering the vehicle cab and being breathed by the driver. A recall should be issued for this defect.

Was having an issues with trying fuel my truck up. I was only able to fuel up 2 gallons or less at a time before having fuel backing up into the fuel tube shutting of fuel flow. I took my vehicle to Dodge to have it looked at and it was determined that I have a bad fuel tank. The dealership went on to say that it was a faulty rollover valve that went bad. This valve is molded into the gas tank so it can not be replaced by itself. Service advisor informed me that dodge knows of the issue and had to redesigned the fuel tank to fix the issue. I was quoted $1700 to replace the tank.

Truck on random occasions won’t lock or unlock using the inside door panel buttons. I also couldn’t unlock using the fob key. Hot day and person inside was not able to get out. I had to use the metal key inside the remote to unlock and open the doors. This has happened at least 4 times in pass 3 months. I replaced fob with fresh and pre tested button battery and also replaced the trucks main battery and problem still happens. I’m afraid a day may come and someone gets trapped inside truck on a hot day.

The touchscreen display is blinking intermittently. When putting the truck in reverse, the rear cross traffic and pedestrian warning system does not work properly, causing a dangerous scenario.

I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.

The contact owns a 2019 Ram 1500. The contact stated after replacing the battery, the message "Service Parking Brake" was displayed. Additionally, the contact stated while driving in the rain and coming to a stop, the vehicle skidded. Additionally, the contact stated that while driving on a wet road surface on another occasion, the traction control failed to engage. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

The contact owns a 2019 Ram 1500. The contact stated that while attempting to make a turn, the steering wheel seized. The contact attempted to turn the steering wheel, but the steering wheel failed to move. The contact veered over to the shoulder where the vehicle remained. The contact called the dealer who confirmed there were no opened recalls associated with the VIN. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

My truck was parked in my driveway for several weeks while away from home, I arrived the water pulling into my floor board and the front driver side and running down the top of my headliner into the back seat, also my belongings and leather seats along with the majority of the interior was covered in mold and mildew leaving a foul odor and it stains. I cleaned it up still has a leak, going back on that my rear driver side tail light started filling up with water causing the tail light and module to go bad, whereas a message would pop up on my dash for blind spot not available service required and immediately afterwards my infotainment Center touch screen would go black the rest of my lights on the controls would flash and the vehicle would default to heat I could not roll my front windows down or control the climate in the vehicle until I replaced the tail light with another module, I'm not sure or it is unknown whether or not the water getting into the cab on my truck or the tail light filling with with water was the culprit, I've had numerous electrical issues with his vehicle and as well problems with the power steering before where it went out on me all together while driving 75 mph on the highway, my brakes did not retract when service at a shop and I had to buy two rear brake calipers and rotors to fix the problem because the Pistons from the automatic park brake which is also controlled by the infotainment Center as far as I understand did not retract and caused my rotors to be eaten away prematurely. If anyone's reading this I have plenty of complaints about this vehicle for the price I paid, if one thing after another from the four-wheel drive system to the traction control to the air suspension all the way to the electronics I fix one thing and something else pops up, I've seen numerous Threads Online where hundreds of people have had the same or similar issues and honestly every single one can affect the safety of the vehicle.

The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.

Heated steering wheel failed. Components and/or wiring melted. This was discovered about 5 months ago and it took that long to get replacement parts because they were on back order. This is a common issue in RAM trucks. If you google you can find the issue in many different articles and Forums, yet no recall on it. Fix is over $1400. It believe the fix is changing a clock spring if it isn't already melted. Mine was melted. This is a long standing RAM issue with back ordered parts. It should be looked at as a recall. It's not a safety issue per say, but seems like a manufacturing defect that is very costly to the customer if they don't have extended warranty.

Chime comes on. Then displays parksense temporarily unavailable. Then a few seconds later another chime and a display come on and reads service shifter. And if my cruise control is on the vehicle disengages the cruise control. When this happens occasionally will disengage the transmission and I will have to pull over and shut the vehicle off then start it back off. Then it will let me put it back in gear. When the vehicle will also start up sometimes and the shifter will not let me put it in gear. Then I’ll shut it down. Restart it then it will be ok. The vehicle has been in Ram service department 4 times. Twice in Nevada and twice in California. They haven’t been able to rectify the problem. The first time in the shop was back in May. The last time was in August. And it’s going back in Sept 10 th.

I was driving on busy road and truck completely shut down with a warning message”shifter autocorrect active” all power to truck died out and truck cruised to a slow speed and then abruptly jumped into park.i would restart it, drive few feet and it did it again. A few times it drove for a relatively longer distance but same message would come up and truck shut down in motion. Police had me take it off the road as i was causing very unsafe situations for myself and for all others around me. Had truck towed home, Unhooked battery once car got home to help reset it, took it out again and exactly same thing. Called dealer they said never heard of it , yet there are hundreds of complaints regarding this situation online. Taking it into dealer to have a diagnosis done

original part # 68545657aa was malfunctioning and i took vehicle into shop to replace. I had to order replacement part 68545657AB at my own expense and pay to have it installed. I received safety recall notice "A2B/NHTSA 24E-082" via mail and went to the recall reimbursement website. this part is not currently listed on the options to select. I called in and was told the vin #'s had not been finalized yet so it does not currently appear. I am submitting this form so that my vin will be included for reimbursement. thank you

The contact owns a 2019 Ram 1500. The contact stated that after starting the vehicle, or while driving at various speeds, there was an abnormal ticking sound coming from the engine compartment. The contact s also smelling exhaust odor in the cabin of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and found many similar failures with exhaust fumes entering the cabin of the vehicle. The failure mileage was approximately 75,500.

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ram 1500. The contact stated that water was leaking through the sliding backlite and leaked through the cargo light which caused it to leak into the radio frequency module. The contact stated that the vehicle failed to turn off. The contact stated that the track control and the check engine warning lights were illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the Radio frequency module was fractured and the sliding backlite was leaking. The vehicle was not repaired and was not covered under the extended warranty. The contact referenced Stellantis/Chryslers Technical Service Bulletin: [XXX] as a possible solution; however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure. The failure mileage was approximately 102,710. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE STEERING KEEPS GOING IN AND OUT AT LOW SPEEDS. THEN TODAY IT COMPLETELY STOPPED WORKING. IWAS AT GAS STATION AND WENT TO DRIVE HOME AND HAD NO STEERING. I KNOW THAT 2019 HAS A RECALL ON STEERING. BUT MINE IS NOT ON LIST. BUT IT SHOULD HAVE BEEN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am receiving a warning light that reads: Service Shifter, Park sense not available, warning with no display, and the vehicle shifts from drive to neutral with a display message to put the truck in Park then shift to Drive while in motion. My safety is put at risk because when driving I have no warning the vehicle is going to shift itself into neutral and vehicles are driving behind me. I have to make a complete stop because I cannot accelerate in neutral. It has happened twice on a busy street in my city. I took the truck to Sierra RAM and they had the vehicle for 4-days and advised they could not replicate the issue. I drove off and immediately the Service Shifter warning came on. This is my second opinion the first dealer Envision RAM advised it is a software issue causing the warning lights to come on. I called RAM the manufacturer and they said to take it to a different dealership, and I did. NO others have checked the vehicle. I tried for RAM to come to dealership, I had a rep assisting me and they declined. There were warning lights coming on first time in April 2024, and I immediately called Envision RAM and took the truck into service. I drove off and the warning lights continued although I took the vehicle twice to Envision RAM they took my money and said it is fixed and it was not.

The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.

TRUCK WAS AT THE SHOP FOR A REPAIR, UPON THE TECHNICIAN DRIVING THE TRUCK WHEN HE TURNED INTO A PARKING LOT THE WHOLE TRUCK SHUT OFF, TOW TRUCK HAD TO BRING IT BACK TO THE SHOP, THIS IS A PROBLEM IN THIS TRUCK BUT THE VIN DOESNT HAVE RECALL ALTHOUGH 15 EPS SERIAL #'S ARE INCLUDED IN A POWER STEERING RECALL.

I own a 2019 Ram 1500 Laramie quad cab 4x2. In two different instances while accelerating from a stop or near stop the transmission dropped completely out of gear. The message "Return shifter to park(P) then shift to desired gear" has come up. On one of those occasions I was pulling out onto a main road. Luckily for me there was no traffic at that moment as I made it into the lane before the transmission dropped out. My truck just rolled 80K miles. This is a major life safety issue and has taken away my confidence in my vehicle.

The contact owns a 2019 Ram 1500. The contact stated while driving 75-77 MPH, the vehicle stalled. The low oil pressure warning light was illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the intake manifold had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,335.

“Service air bag” warning illuminated. Took car to dealer for service. Told by service agent that light was on due to low battery voltage. Battery 6 months old. Vehicle fine electrically otherwise. Doubting the reason. Haven’t gotten vehicle back yet, thinking warning light not cleared.

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not yet contacted. VIN tool confirms parts not available.

2 cracks near the rear sliding glass window allows water in the cabin. As a result, there is visible water damage on the headliner.

Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete It is almost two years since this recall came out.

Collision sensors stoped vehicle approx.15 feet short when backing into my carport.

This has happened twice now in the 3 months that I have owned the truck. I was driving at the speed limit, 55 mph, went down a hill and as I started to come back up the hill the gas pedal went to the floor and the rpms topped out at 4000, I shifted to neutral and managed to get into a driveway. I turned the truck off and back on 3 times and it immediately idled at 4000 rpms, in drive, neutral, reverse and park. This was on a curvy two lane highway and could have resulted in a very bad crash. The truck is currently at a shop. The floor mat was not stuck

This truck as well as multiple others I have seen complaints on multiple dodge ram forums where something is causing the battery to die then the stability control light comes on and the the truck will not change gears until the battery is completely disconnected to "reset" the computer and then it's like the battery never died. It works great with no issues for months then out of nowhere the exact same issue happens once again. We have spent thousands of dollars fixing this issue to no avail just keep replacing parts that apparently aren't the fix. So far we have replaced the torque converter, the battery as well as paying for multiple diagnostics to which they keep replacing the battery saying that is the issue but obviously it can't be the battery when it's getting replaced over and over SOMETHING is causing this draw making the battery die. PLEASE ADDRESS THIS AND ISSUE A RECALL SO WE AREN'T LEFT WITH THIS HORRIBLE TASTE IN OUR MOUTHS AND DON'T NOT WANT TO PURCHASE ANY MORE DODGE VEHICLES BECAUSE WE OWN ALL DODGE VEHICLES BUT NEVER HAVE WE HAD SUCH PROBLEMS AS WITH THIS 2019 RAM 1500 VIN [XXX] BECAUSE THIS IS BREAKING US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I just bought my 2019 Ram 1500 Rebel mileage with 47,832 miles. My truck was stuck in park and it took me several minutes shutting my truck on and off and messing with the knob changing gears before I was finally able to get my truck in gear. Fast forward three days now I am getting a warning light to "service shifter". In doing research trying to find more information I have discovered several Ram truck owners are or have experienced the same issue. This is a safety issue for many reasons. As a female I am worried about getting stuck somewhere and being put in a unsafe situation. From all the complaints I read on line I feel strongly that this needs to be looked into.

The location of the shifter knob, in close proximity to the fan control knob, poses a danger while driving the vehicle. I was driving at 70mph on the freeway and went to turn down the fan when I accidentally turned the shifter and the truck went into neutral. As a result, I was nearly rear-ended as I wasn’t able to accelerate.

A properly secured/closed tailgate popped open causing damage to the tailgate and trailer.

The contact owns a 2019 Ram 1500. The contact stated that during a rainstorm, he became aware that the rear window was leaking water into the interior of the vehicle, potentially leading to electrical damage to the rear taillamps. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the water was entering the interior of the vehicle through a crack in the glass. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.

I was in a car accident going over 25 plus miles an hour and non of my airbags deployed in my truck. I had to get my neck reconstructed because it broke. I believe if airbags would deployed it could of helped with less injuries.

Oil Pan is Rusting and thin. Oil Pan gasket leaking warranty will not cover parts/labor. Oil pan holds vital lubrication for engine operation. Read tailgate handle does not operate properly. Must push closed to keep rear tailgate door from opening when vehicle is in motion

Both driver and passenger front seat belts simultaneously faulted that they were bad on the SRS system of the vehicle. Nothing happened to the seat belts, but the dealership wants tons of money to fix this issue of which should not happen so early in this vehicle’s life.

Gauge cluster stopped working, no speedometer, mileage, turn signal indicators etc. all black. Extreme safety risk. 4WD will not engage, possibly associated.

8.4in Uconnect Screen Delaminated causing there to be a bubble behind touch screen and glue is leaking down to the bottom of the console. Screen now twitches and is unresponsive in the top corners

I am reporting a safety issue that is not associated with my vehicle, rather it is in regards to many vehicles on the road with LED headlamps. These lights are blinding and most definitely a safety concern. Why are car manufacturers allowed to install these type of lights?

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

This incident has happened several times. As I back out of my garage, the brakes are violently slammed on and the truck bounces on the springs. It's stops so fast, it alarms me and my passangers. When it brakes, it also makes a loud long screeching noise. There is a TSB out for this issue: 08-076-18. As I back out of the garage, there is no obstacles in the path, I do hear the normal beeping noises as my garage has about 8 to 12 inches clearance on each side of the mirror. I feel like this shouldn't be a TSB, it should be a recall as this could be a safety issue.

Failure of electric power steering

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 35 MPH, the transmission became stuck in third gear with the check engine warning light illuminated. Additionally, while driving the vehicle there was a loud clunking sound coming from the transmission while shifting gear. Additionally, the vehicle failed to operate when shifted into reverse. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The vehicle was not yet repaired. No further information was available. The manufacturer was not yet contacted. The failure mileage was 56,000.

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the engine, with a message that the "Fuel/Air Ration Imbalance" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the rocker arm bearings and lifters needed to be replaced. In addition, the contact stated that while driving at various speeds, several warning lights were illuminated. The contact stated that the windshield wipers activated independently, the power steering assist had failed, and the vehicle failed to stop while depressing the brake pedal. The contact stated that the vehicle went into LIMP Mode, with the "Service Transmission, Continue to Drive, “Do not Shift or Turn off Engine,” and "No Buss" messages were displayed on the instrument panel. The contact initially inspected the vehicle and determined that the battery, relays, and fuses were all satisfactory. The vehicle was taken back to the independent mechanic, where the contact was informed that the vehicle had either a faulty ground wire or a computer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack-and-pinion steering system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 49,000.

Remote starting on its own, radio uncontrollable and usb malfunctions, stabilitrack failure alert and no cruise control possible after that warning. Backup camera doesn’t work sometimes and the screen stays black.

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

Leather comes apart from dash of vehicle obstruction front defrost causing issues for defrosting front windshield. This has been mention to mopar/dodge and since issue is considered not something covered by warranty it has continuously detached from dash. I have called several times regarding the leather detaching from the dash board. Mopar has refused to fix the issue and over time it has only gotten worse.

While driving at low speeds and turning normally left or right the dashboard flashes and makes a noise with the statement "power steering unavailable service required." Once the turn is stopped it goes back to normal but happens every time I make a turn. Steering locks up.

Engine developed a ticking sound at idle. Turned out to be broken bolts on the exhaust manifolds which could have caused carbon monoxide to leak into cab of truck.