2011 Ram 2500 Complaint Log

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN DECEMBER OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR

AFTER BEING NOTIFIED IN DECEMBER ABOUT RECALL N49 / NHTSA 13V-529, I HAVE REQUESTED THE REPAIR AT TWO DIFFERENT RAM SERVICE CENTERS IN MY AREA. IN THE MONTHS THAT HAVE FOLLOWED I HAVE CONTINUALLY HEARD THAT THE PART IS NOT AVAILABLE, AND THAT AT BEST THE DEALERSHIP MAY RECEIVE 'TWO REPLACEMENT PARTS A WEEK', REPEATEDLY BEING TOLD I AM 'NEAR THE BOTTOM OF LIST.' IT IS WITH IRONY THAT WHEN I CHECK THE RECALL STATUS ON THE MOPAR OWNERS WEBSITE THAT IT INDICATES THE RECALL AS INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE. RAM DOES NOT SEEM TO WANT TO ADDRESS THIS ISSUE IN A TIMELY MANNER. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

RECALL NOTICE : N49/NHTSA 13V-529 LEFT TIE ROD BALL STUD MAY FRACTURE . MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I HAVE BEEN UNSUCCESSFUL IN GETTING THIS RECALL CORRECTED BY THE DEALER. I HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE PROBLEM IS : THEY ARE UNABLE TO GET THE PART NEEDED FROM CHRYSLER. I CALLED ON 1/2/2014 AND WAS TOLD THE PART WAS ORDERED. 1/24/2014 I WAS TOLD THAT ONLY 3 PARTS WERE ALLOWED TO BE SHIPPED FROM CHRYSLER TO THE DEALER EVERY 7 DAYS. 3/1/2014: DEALER STILL STATED THEY WERE UNABLE TO GET THE NEEDED PARTS. WHAT IS THE PROBLEM.???? *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS CONTACTED AND STATED THEY WOULD NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED ABOUT HIS SAFETY AFTER RECEIVING THE NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT GOING TO BE AVAILABLE FOR SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/27/14*LJ UPDATED 02/27/14

TL* THE CONTACT OWNS 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. BOTH THE MANUFACTURER AND THE DEALER WERE NOTIFIED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING THE PARTS. SO HERE IT IS, 4/28/14 AND I HAVE YET TO HAVE THE TIE ROD ON MY TRUCK REPLACED. HORSE SHOW SEASON BEGINS IN MAY AND I CERTAINLY CAN'T TAKE ANY CHANCES TOWING MY HORSE TRAILER WITH THIS ISSUE UNRESOLVED. I AM VERY UNHAPPY WITH THIS SITUATION - THIS IS THE FIRST DODGE TRUCK I'VE PURCHASED AND IF THIS IS HOW CHRYSLER DODGE HANDLES RECALLS, IT WILL MAKE ME THINK TWICE BEFORE I CONSIDER PURCHASING ANOTHER DODGE TRUCK. IF YOUR COMPANY ISSUES RECALLS, IT NEEDS TO PROVIDE THE NECESSARY REPLACEMENT PARTS TO DEALERSHIPS IN A TIMELY FASHION. WAITING 4 MONTHS, AND STILL NOT HAVING ANY IDEA OF WHEN MY TRUCK WILL BE SERVICED, IS COMPLETELY UNACCEPTABLE LEVEL OF CUSTOMER SERVICE. I'D SURE LIKE TO USE MY TRUCK FOR TOWING PURPOSES BUT FEEL I CANNOT DO SO UNTIL THIS PART IS REPLACED. I WANT TO KNOW WHEN I CAN EXPECT SATISFACTION OF THIS RECALL NOTICE. *JS

WHILE ROUNDING A LEFT HAND CURVE, LOST CONTROL OF THE VEHICLE WHEN THE VEHICLE SUDDENLY JERKED HARD TO THE LEFT. THE VEHICLE THEN STARTED AN UNCONTROLLABLE SPIN AND WENT OVER AN EMBANKMENT AND INTO A DRY CREEKBED. THE VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. ON INSPECTION THE FRONT LEFT TIE ROD ASSEMBLY WAS BROKEN. MYSELF AND MY 14 YR SON SUSTAINED MINOR INJURIES. WE LATER RECEIVED NOTICE FROM CHRYSLER ON 12/24/2013 OF THE RECALL OF OUR VEHICLE FOR SAME FAILURE OF TIE ROD ASSEMBLY. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN (STEERING) BY THE END OF 2013. THE CONTACT TOOK THE VEHICLE INTO A DEALER TO BE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE ABOUT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND THERE WAS A WAITING LIST OF 365 CUSTOMERS AHEAD OF THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL. *TR

WHILE LEAVING CHURCH IN PARKING LOT TURNING LEFT BACKING UP HEARD LOUD CLUNK TRIED TO GO FORWARD TRUCK DID NOT WANT TO MOVE. GOT OUT AND LOOKED AND SAW TIE ROD HAD BROKEN. VEHICLE WAS IN DEALERSHIP MARCH 12 FOR TIE ROD RECALL 12600 MILES THEY SAID NO PROBLEMS WITH TIE ROD AND DID NOTHING WITH IT. OBVIOUSLY THERE IS A PROBLEM TIE RODS DO NOT WEAR OUT IN 27000 EASY MILES. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) AND THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/25/14*CN UPDATED 04/09/14

RECALL FIRST HEARD OF ON TODAY SHOW FIRST OF DEC,2013. RECALL NOTICE ARRIVED IN ,MAIL LATE DEC, 2013. INSTRUCTED TO CONTACT DEALER JAN, 6, 2014.CONTACTED DEALER JAN 7 2014. TOLD PARTS WOULD TAKE 3 TO 4 WEEKS. WAITED. CONTACTED DEALER MID FEB,2014. TOLD CHRYSLER ONLY RELEASING ONE PART PER WEEK.AM #10 ON LIST, WAITED. CONTACTED DEALER MARCH 11,2014. TOLD A PROBLEM WITH THE NEW PART, STOPPED SHIPPING, NEWER PARTS TO START SHIPPING END OF APRIL 2014. BY END OF APRIL WILL BE 5 MONTHS. DUE TO RISK OF TIE ROD FAILURE, DO NOT FEEL SAFE ON THE ROADS. THIS IS NOT WHAT I CONSIDER A TIMELY REMEDY TO THE SAFETY OF MYSELF OR TO OTHERS ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED WHEN THE VEHICLE STOPPED MOVING THE TRANSMISSION LOCKED AND IT BEGAN TO IDLE EXCESSIVELY. THE VEHICLE MOVED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER CONFIRMED THAT THE TRANSMISSION CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 STEERING HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED NOTIFICATION DECEMBER 2013 AND THE DEALER ADVISED FOR SEVERAL MONTHS THAT THEY HAD NOT RECEIVED THE REPAIR KIT TO COMPLETE THE RECALL SERVICE. THE CONTACT WAS PLACED ON A WAITING LIST AND WAS ADVISED THAT BECAUSE THE DEALER WAS ONLY BEING SUPPLIED WITH ONE REPAIR KIT PER WEEK, THE EXPECTED RECALL REPAIR DATE WAS NOVEMBER 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL-THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST THAT MAY EXCEED SEVERAL MONTHS DUE TO PARTS ARE RECEIVED BY ONE OR FOUR EVERY TEN DAYS. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. LI

IN THE LATTER PART OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED . THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/5/2014. UPDATED 06/16/2014 *JS

I WAS DRIVING ON I-10 GOING WEST BY BLTHE, CA I WENT OVER A BRIDGE AND RAN OVER THE JOINT BETWEEN THE BRIDGE AND THE ROAD THE TRUCK WENT INTO A SPEED WOBBLE IT DIDN'T STOP UNTIL I GOT ON THE BRAKES HARD DOWN TO 40 MPH I HAVE HAD IT HAPPEN SEVERAL TIMES MORE ALWAYS AT BRIDGES OR ROUGH SPOTS ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART FOR THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID: 13V529000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST A LONG TIME AGO AND WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT STATED THE WAIT FOR THE DEALER TO PERFORM THE REPAIR HAD EXCEEDED A REASONABLE TIMEFRAME. THE DEALER ADVISED THAT THEY ARE ALLOWED TWO REPAIR KITS PER WEEK.THE CONTACT'S VEHICLE WAS NUMBER FOUR ON THE WAITING LIST AND WOULD BE REPAIRED IN APPROXIMATELY FOUR MONTHS. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE LOSS OF CONTROL AND CRASH WITHOUT WARNING. *TR

LEFT TIE ROD BROKE WHILE REVERSING. NEW TIE ROD REPLACED BY DEALERSHIP. THIS DESPITE RECALL PREVIOUSLY BEING PERFORMED AND ORIGINAL TIE ROD FOUND TO BE "WITHIN SPECS." *TR

WHILE BACKING A TRAILER INTO MY DRIVEWAY. THE DRIVERS SIDE TIE ROD BROKE OFF. I CONTACTED THE DEALER AND THEY STATED THAT MY TRUCK WAS NOT COVERED UNDER THE L16 SAFETY RECALL. STRANGE THAT MY TRUCKS VIN DOES NOT FIT INTO THE RECALL BUT IT BROKE JUST LIKE THE TRUCKS THAT ARE COVERED IN THE RECALL HAVE BROKEN. I HAVE THE BROKEN TIE ROD IF YOU WANT IT. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE BACKING INTO A PARKING SPACE, THE TIE ROD BROKE CAUSING BOTH FRONT TIRES TO TILT INWARD. I HAPPENED TO BE AT A DEALER'S LOT AND HAD TO HAVE IT REPAIRED AT THIS LOCATION. UPON CONTACTING MY DODGE DEALERSHIP I WAS INFORMED OF THE RECALL AND THEN CONTACTED CHRYSLER WHERE I WAS TOLD - ON THREE SEPARATE CALLS - THIS WAS NOT PART OF THE RECALL. I'VE SINCE FOUND A PUBLISHED NOTICE BY CHRYSLER, STATING MY EXACT MAKE & MODEL AND THE EXACT TIE ROD BREAKAGE AS BEING PART OF A RECALL. CHRYSLER HAS DENIED REIMBURSEMENT OF MY REPAIR APPROXIMATELY $600 ON A $50,000 TRUCK WITH ONLY 40,000 MILES. AT THE TIME OF THIS INCIDENT MYSELF AND A PASSENGER HAD JUST EXITED OFF A MAJOR INTERSTATE WHERE THE SPEED LIMIT IS 70 MPH AND I WAS TOWING A BOAT. I CAN NO LONGER TRUST DODGE VEHICLES, THEIR CUSTOMER CARE DUE TO THEIR LACK OF SAFE PRODUCTS.

I WAS BACKING OUT OF MY PARENTS DRIVEWAY AND TURNED THE WHEEL TO THE LEFT AND THE BALL JOINT BROKE IN HALF. *JB

VEHICLE WENT INTO THE "DODGE DEATH WOBBLE" WHICH ALMOST CAUSED A CRASH AS THE VEHICLE WAS HARD TO CONTROL. WE WERE NORTH OF AMARILLO TX WHEN IT FIRST HAPPENED. IT DID IT AT LEAST 11 MORE TIMES AS WE DROVE TO OKLAHOMA CITY. WE KEPT DRIVING SLOWER AND SLOWER AS THE "DODGE DEATH WOBBLE" WOULD NOT STOP UNTIL WE GOT THE SPEED DOWN TO 30 MPH. IT HAPPENED AGAIN 3 TIMES ON 8/12/13 AS I DROVE FROM JONES, OK TO THE DEALER IN GUTHRIE OK. I DO HAVE VIDEO'S OF THE LAST 2 "DODGE DEATH WOBBLES". THE DEALER IS TELLING ME THEY FIXED THE VEHICLE BY PUTTING IN ONE BOLT THAT WAS MISSING. I FEEL THIS VEHICLE IS NOT SAFE TO DRIVE. I'D RATHER NOT EVER GET IT BACK, BUT IF I DO, I FEEL ALL THE PARTS IN THE FRONT END SHOULD BE REPLACED BECAUSE OF THE TRAUMA ALL THE PARTS WENT THROUGH DURING AT LEAST 15 EVENTS OF THE "DODGE DEATH WOBBLE". YOU'D HAVE TO BE IN THE VEHICLE TO REALIZE HOW VIOLENT THE SHAKING IS WHEN IT DOES THE "DODGE DEATH WOBBLE". *TR

DRIVER SIDE TIE ROD END SNAPPED IN A TURN ON A CURVY COUNTRY ROAD. *TR

GOING INTO A CURVE FRONT END OF VEHICLE SHAKES AND YOU HAVE NO CONTROL OVER THE STEERING. DEALER CAN NOT FIND ANYTHING WRONG. DOES NOT DO IT CONSISTENTLY BUT HAVE HEARD OTHER RAM OWNERS HAVING THE SAME PROBLEM. WHEN MY RAM DOES THIS YOU HAVE TO COMPLETELY STOP THE VEHICLE DUE TO LOOSING CONTROL. AT SOME POINT THIS IS GOING TO CAUSE INJURY OR DEATH.

THE TRUCK EXPERIENCED THE DODGE DEATH WOBBLE AND I HAVE SPOKE WITH CHRYSLER AND THEY ARE NOT WORKING TO CORRECT AN ISSUE WITH THEIR PRODUCT THAT HAS BEEN KNOW ABOUT SINCE 1994 AND HAS HAD MANY RECALLS FOR THIS ISSUE NEEDS TO BE RESOLVED BEFORE PEOPLE GET HURT OR KILLED FROM THE VEHICLE LOSING CONTROL AND CAUSE TRAFFIC ACCIDENTS. THE VEHICLE SHAKES UNCONTROLLABLY AND HAS EVEN RIPPED THE STEERING WHEEL FROM MY HANDS WHILE DRIVING AND HAD TO COME TO ALMOST A COMPLETE STOP BEFORE IT WOULD QUIT. *TR

THE AIR CONDITIONING SYSTEM ONLY WORKS WHILE DRIVING DOWN THE ROAD. WHEN THE AMBIENT TEMPERATURE IS ABOVE 90 DEGREES AND THE VEHICLE IS STARTED AND WHILE THE AIR CONDITIONING IS ON THE INTERIOR CAB WILL NOT COOL DOWN. IT IS NOT UNTIL YOU START TO DRIVE THE VEHICLE THAT THE AIR CONDITIONING STARTS TO COOL AND WILL KEEP COOL UNLESS YOU STAY STATIONARY FOR A WHILE. I HAVE HAD THE DEALER INSPECT THE A/C UNIT MULTIPLE OCCASIONS AND THEY FIND NO PROBLEM. WHEN A BASIC INTERNET SEARCH IS PERFORMED I FIND MULTIPLE SOURCES INDICATING A DEFECTIVE FAN CLUTCH AND ONCE REPLACED THIS PROBLEM GOES AWAY. NORMALLY I WOULDN'T CARE BUT SINCE HAVING A 9 MONTH OLD WHILE LIVING IN OKLAHOMA ITS BECOME MORE OF A NECESSITY DURING THESE EXTREME SUMMER TEMPERATURES. *JS

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE REMEDY DID NOT PROVIDE A SOLUTION. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE WOBBLE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS INDICATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE DEALER REPLACED THE FRONT TIE RODS, BUT THE FAILURE RECURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 45 MPH. THE VEHICLE CONTINUED TO WOBBLE IN THE FRONT, WHICH WAS EXTREMELY UNSAFE WHILE DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME AND PROVIDED NO SOLUTION TO THE DEALER TO ADDRESS THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TRAVELING ON INTERSTATE HIGHWAY FOR ABOUT AN HOUR OR 74 MILES, AT HIGHWAY SPEED. SUDDENLY THE STEERING AND OR FRONT WHEELS AND AXLE STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE. SHAKING THE ENTIRE VEHICLE OUT OF CONTROL AND INTO THE MEDIAN.THE VIOLENT WOBBLE AND OR SHAKING WAS SO SEVERE IT BLEW THE STEERING HOSE OFF CAUSING THE LOSE OF FLUID , STEERING AND BRAKING. HAD MY WIFE BEEN DRIVING, THERE WAS NO WAY SHE COULD HAVE HELD IT TOGETHER. THANKFULLY I GOT IT STOPPED WITHOUT A ROLLOVER OR INVOLVING ANOTHER VEHICLE. SOMETHING MUST BE DONE BEFORE SOMEONE IS KILLED BY THIS POORLY ENGINEERED FRONT END. I'VE LEARNED SENSE THEN MANY OTHERS ARE HAVING THIS PROBLEM. PLEASE GET SOMETHING DONE IN BEHALF OF CONSUMERS ABOUT THIS MATTER BEFORE SOMEONE IS KILLED. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING). THE CONTACT STATED THAT SHE WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD STUD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,975. *TR

TRUCK SUDDENLY STARTED BOUNCING ALL OVER THE ROAD. FELT AS THOUGH ALL FOUR TIRES HAD SUDDENLY GONE FLAT. EXTREMELY DIFFICULT TO MAINTAIN CONTROL AND WENT INTO ONCOMING LANE SIDEWAYS. INSPECTION DID NOT SHOW ANY FAILED COMPONENT (TIRE, STEERING SYSTEM, ETC). CHECK ENGINE LIGHT ILLUMINATED FOR A DAY, THEN WENT OFF. LIGHT ILLUMINATED AGAIN, WITH NO INDICATION OF PROBLEM. LOSS OF CONTROL HAS HAPPENED THREE MORE TIMES SINCE FIRST OCCURRENCE. SIMILAR SPEEDS DURING EACH EVENT, WITH TWO DIFFERENT OPERATORS. SERIOUS DIFFICULTY RETAINING CONTROL TO STOP THE VEHICLE AND ROLL OVER/CRASH CONCERNS PRECLUDE ATTEMPTING TO DUPLICATE EVENT. DEALERSHIP HAS BEEN UNRESPONSIVE TO DATE. I WILL NEVER TRUST THE ONCOMING DODGE TRUCK UNTIL THIS IS ADDRESSED. PEOPLE ARE GOING TO DIE. IT IS SAD. *TR

THE TIRES ARE 24 MONTHS OLD AND HAVE 22,272 MILES ON THEM AND THEY ARE DRY ROTTING. THE SIDE WALLS HAVE CRACKS AND LOOKS LIKE SHATTERED GLASS. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER'S SIDE RUNNING BOARD COMPLETELY FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000. *TR

PLEASE TELL ME WHY IT IS TAKING SO LONG TO GET A PART IN A SHOP FOR A RECALL? I CONTACTED 3 DIFFERENT DODGE DEALERSHIPS AND THEY ALL STATE THAT THEY ARE ONLY GETTING 2 PARTS A WEEK FOR A RECALL. I HAVE WAITED OVER 6 MONTHS TO BE CALLED FOR A REPLACEMENT. I AM ON A WAITING LIST AND EACH TIME I FOLLOW UP I GET TOLD THE SAME THING. SORRY WE DON'T HAVE THAT PART. IF THIS IS A RECALL THEN DODGE SHOULD HAVE THESE IN ADEQUATE SUPPLY IF THEY ARE GOING TO ISSUE OUT LETTERS TO OWNERS ASKING THEM TO DO THEIR PART TO MAKE THE VEHICLE SAFE. THE REPLACEMENT PART IS A LEFT TIE ROD STUD. *TR

WHILE DRIVING NORTH ON HWY101 AT APPROX 70MPH I DROVE OVER AN EXPANSION JOINT WHEN THE FRONT END OF THE VEHICLE BEGAN TO VIOLENTLY SHAKE TO THE POINT OF ALMOST LOSING CONTROL. I WAS FORCED TO BRAKE TO A COMPLETE STOP IN THE NUMBER ONE LANE/SHOULDER AND THOUGH THE ABS WAS ACTIVATED IT DIDN'T SEEM EFFECTIVE DUE TO THE VIOLENT SHAKING (I BELIEVE THE FRONT WHEELS WHERE ACTUALLY LEAVING THE GROUND). I WAS ABLE TO HOLD THE VEHICLE IN A GENERALLY STRAIGHT DIRECTION BUT DID NOT HAVE COMPLETE CONTROL. ONCE I CAME TO A STOP THE VIOLENT SHAKING STOPPED AND I WAS ABLE TO CONTINUE NORMALLY. THIS WAS THE SECOND INCIDENT OF A SIMILAR OCCURRENCE. I HAD THE ALIGNMENT AND STEERING COMPONENTS CHECKED AND ALL SEEMED TO BE WITHIN STANDARD TOLERANCES. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE IN REVERSE HE NOTICED A VIBRATION IN THE STEERING WHEEL, BRAKE PEDAL, AND IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE RACK AND PINION WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TR