NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2012 RAM 2500. WHEN STARTING THE VEHICLE, THE WATER PUMP FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
WHEN I USE THE DRIVER SIDE SUNVISOR AND FLIP IT DOWN TO BLOCK THE SUN, IT SHORTS OUT THE ELECTRIC OVETHEAD LIGHTS. I FLIP IT BACK UP AND AFTER SHUTTING OFF THE VEHICLE AND WAITING SOMETIME IT COMES BACK ON INTIL I FLIP IT AGAIN . HAPPENS WHEN STATIONARY OR MOVING. HAS HAPPENED ABOUT A DOZEN TIMES NOW.
WIN IGNITION MODULAR SUDDENLY WENT BAD. CAN GO OUT WHEN DRIVING. DOES NOT ALLOW KEY TO BE REMOVED. CAN DRAIN BATTERIES (FOUND THIS OUT AFTER REPLACING BOTH BATTERIES). FORTUNATELY, VEHICLE WAS STATIONARY, BUT LEFT ME STRANDED.
WHILE DRIVING NORMALLY AT A SPEED APPROXIMATELY 45 MPH, THE TRUCK FLASHED THE CHECK ENGINE LIGHT A COUPLE TIMES AND CHIMED, THEN I LOST ALL POWER. THE POWER STEERING WAS DISABLED, AND I HAD TO MANUALLY GUIDE THE TRUCK OFF THE ROADWAY INTO A PRIVATE DRIVE AND CALL FOR A TOW. I WAS TOLD BY A SHOP THAT THE VALVE SEAT OF CYLINDER 1 FAILED AND BROKE APART INSIDE THE CYLINDER AND DAMAGED THE CYLINDER WHILE ALLOWING OIL INTO THE CYLINDER AS WELL. I AM TOLD THE ENGINE NEEDS REPLACEMENT. I AM WAITING FOR THE SHOP'S DIAGNOSIS DOCUMENTATION.
MY WIFE WAS GETTING INTO THE TRUCK AND STEPPED ON THE STEP BOARD AND THE BOARD FELL OFF THE TRUCK. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM,BUT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE I WAS OUT O WARRANTY. LUCKILY ME DID NOT GET HURT. TWICE A WEEK I PICKUP AN ELDERLY LADY THAT USES A WALKER, IF SHE HAD STEP ON IT SHE WOULD HAVE GOTTEN HURT BADLY
MY VEHICLE BEGAN HAVING ISSUES WHEN ATTEMPTING TO START IT. THE VEHICLE WOULD EITHER TURN OVER AND DIE IMMEDIATELY, OR NOT EVEN TURN OVER AT ALL. THIS WOULD HAPPEN A NUMBER OF TIMES BEFORE I WAS ABLE TO ACTUALLY START THE VEHICLE AND DRIVE IT, AND IT HAPPENED EVERY TIME I WENT TO START IT. I TOOK IT TO A DEALERSHIP TO RESOLVE THE ISSUE WHERE THEY TOLD ME THE TIPM RELAY WAS SHORTING OUT CAUSING THE CURRENT TO THE FUEL PUMP TO BE CUT OFF, PREVENTING FUEL FLOW TO THE ENGINE. THEY REPLACED THE RELAY AND I WENT ABOUT MY DAY, AFTER A STEEP COST FOR THE REPAIR. HOWEVER, AS I LOOKED INTO THIS ISSUE ONLINE, I FOUND A SAFETY RECALL FOR THIS SAME EXACT ISSUE FOR THE SAME YEAR MODEL VEHICLES, ONLY THEY WERE DODGE CARAVANS AND DODGE DURANGOS. MY VEHICLE IS MANUFACTURED BY THIS SAME COMPANY AS THE CARAVAN AND THE DURANGO, IT IS THE SAME YEAR MODEL THAT WAS AFFECTED ON THESE OTHER VEHICLES, BUT FOR SOME REASON THERE WAS NO SAFETY RECALL FOR MY VEHICLE. I AM JUST TRYING TO FIGURE OUT WHY THIS IS, AND ALSO TO VOICE MY COMPLAINT ABOUT THE INITIAL ISSUE AT HAND TO HOPEFULLY BRING THIS TO LIGHT.
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB
VEHICLES TRANSMISSION WILL DEFAULT INTO 4TH GEAR. AT 75 MPH ON THE FREEWAY, MY TRUCK BEGAN LURCHING AND THE RPM FLUCTUATED THEN THE TRANSMISSION DOWNSHIFTED ON ITS OWN AND WOULD NOT SHIFT FROM 4TH GEAR. I LIMPED THE TRUCK TO MY DESTINATION, AND CONTACTED RAM CUSTOMER CARE WHO PUT ME IN TOUCH WITH MY LOCAL DEALER. STILL WAITING ON THE APPOINTMENT TO HAVE MY TRANSMISSION CHECKED. NOTE THAT I COULD NOT MANUALLY SHIFT THE TRANSMISSION UP OR DOWN EITHER. I WAS STUCK IN 4TH GEAR, AT 75MPH.
FACTORY INSTALLED TRAILER BREAKS DO NOT WORK, I TOW A 10,000# TRAILER THAT I CANT TOW WITHOUT TRAILER BREAKS. CALLED DODGE @1-866-726-4636, THAY KNOW OF THE PROBLEM BUT CANT FIX IT. THIS WILL EVENTULY LEAD TO AN ACCIDENT.I WAS ON THE C.A. 101 NORTH AND HAD NO TRAILER BREAKS THIS IS DANGEROUS
THE DRIVER SIDE DOOR LOCKED AND I WAS UNABLE TO UNLOCK THE DOOR IN ANYWAY WHICH CAUSED ME TO ENTER AND EXIT THE VEHICLE THROUGH THE PASSENGER SIDE . THE TRUCK WAS PARKED WHEN THE DOOR WAS LOCKED AND THEN WAS UNABLE TO UNLOCK IT . YES IT WAS A MAJOR INCONVENIENCE BUT ALSO A LIFE SAFETY ISSUE IF I WOULD HAVE HAPPENED TO BEEN IN AN ACCIDENT OR IF THE TRUCK WOULD HAVE HAD A CATASTROPHIC FAILURE I WAS UNABLE TO EXIT THE VEHICLE IN A TIMELY AND SAFELY MANNER . MY MAJOR CONCERN WAS BLANTANTLY OVER LOOKED BY DODGE AND I WAS TOLD IT AN INCONVENIENCE AND HAD NOTHING TO DO WITH LIFE SAFETY.
THE VEHICLE SHUT OFF WHILE DRIVING AND WILL NOT START AND STAY RUNNING WITHOUT HOLDING THE IGNITION
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT CALLED UNIVERSITY CHRYSLER DODGE JEEP RAM OF FLORENCE (LOCATED AT 2354 FLORENCE BLVD, FLORENCE, AL 35630, (256) 766-7324) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND THERE WAS NO ESTIMATED DATE AS TO WHEN THE REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL SOUND AND TRANSMISSION FLUID ON THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RYAN CHRYSLER DODGE JEEP, 1212 2ND ST W, WILLISTON, ND 58801), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED IN THE MODEL YEAR FOR THE RECALL. THE FAILURE MILEAGE WAS 75,000.
TRUCK SHUTS OFF WHILE DRIVING, WIGGLE KEY AND IT STARTS AND CONTINUES. *DSY
I OWN A 2012 RAM 2500 6 SPEED MANUAL TRANSMISSION WITH 130 THOUSAND MILES ON IT FIRST. I WAS DRIVING DOWN ON AN INTERSTATE IN DAN ANTONIO GOING AROUND 70 MPH WHEN I HEAR AND FEEL A BAD VIBRATION. I START TO SLOW DOWN WHEN I HEAR A LOUD BANG AND FEEL SOMETHING HIT THE FLOORBOARD. IT HIT SO HARD THE PENS I HAD NEXT TO THE SHIFTER FLEW TO THE BACKSEAT. I IMMEDIATELY LOSE MY CLUTCH (SLAVE CYLINDER WAS SMASHED) AND I LIMP IT TO THE SIDE OF THE ROAD. I MAKE IT TO THE SHOULDER PUT MY FLASHERS AND TURN THE TRUCK OFF. I GET OUT AND MY FRONT DRIVE SHAFT IS COMPLETELY GONE AND SO IS HALF OF MY TRANSFER CASE ALONG WITH THE SLAVE CYLINDER TO WORK MY CLUTCH. MY FUEL AND BRAKE LINES ARE INTACT BUT ARE PULLED DOWN BELOW THE FRAME. I INFORM MY INSURANCE IMMEDIATELY, AND THEY COME OUT TO INSPECT IT, AND SAY IT WAS MECHANICAL. SINCE I DIDN'T HAVE MECHANICAL COVERAGE ON MY FULL COVERAGE THERE IS NOTHING THEY WILL DO. I HAVE MY MECHANIC LOOK AT IT AND SAY THE VIBRATION CAUSED MY BOLTS THAT HOLD THE FRONT DRIVE SHAFT TO THE FRONT DIFFERENTIAL SHEARED OFF AND THE SHAFT GOT LODGED INTO THE GROUND CAUSING IT TO BREAK THE TRANSFER CASE IN HALF. FROM WHAT I'VE BEEN TOLD THIS IS MORE OF AN ISSUE THAN RAM WANTS TO LEAD ON. TRANSFER CASES ARE HARD TO GET AHOLD OF SAME AS THE DRIVE SHAFT. SO FAR I HAVE GOTTEN THE SLAVE CYLINDER MASTER CYLINDER REPLACED FOR 150 DOLLARS. I'VE BEEN QUOTED UPWARDS TO 2000 DOLLARS FOR A REMANUFACTURED TRANSFER CASE. SINCE THEY DON'T COME WITH THE MOTOR THAT IS ANOTHER 300 DOLLARS. THEN THE FRONT DRIVE SHAFT COST AROUND 700 TO 750 DOLLARS. TO PAY MY MECHANIC FOR THE WORK HE IS GOING TO DO IT FOR 500 DOLLARS. A TOTAL OF 3650 WITH ANOTHER 150 TO TOW IT BACK FROM THE SHOP SINCE MY INSURANCE REFUSED TO DO THAT FOR ME. A TOTAL OF 3800 DOLLARS BECAUSE THE CV JOINT WENT OUT WITHOUT ANY WARNINGS SIGNS.
TRANSFER CASE LITERALLY BLEW UP. CAUSING TRANSMISSION TO BUST IN TWO AND MULTIPLE PIECES TO SHOOT OFF, CAUSING LOSS OF BRAKE LINES AND BRAKE USAGE, AS WELL AS PARTS BEING SENT INTO THE CAB OF THE TRUCK. TRANSMISSION SHOP STATED THIS IS THE MULTIPLE INCIDENT OF A TRANSFER CASE BLOWING UP ON DODGE RAM VEHICLES (WITH NO RECALL) AND THIS WAS BY FAR THE WORSE, CAUSING DAMAGE TO EVEN THE FRAME. TRUCK WAS TRAVELING DOWN THE HIGHWAY AT 65 MPH. NO ANCILLARY CONDITIONS, NORMAL DRIVING. TRUCK BEGAN TO VIBRATE AND THEN BLEW UP SENDING PIECES INTO THE UNDERSIDE OF THE VEHICLE, CAUSING LOSS OF BRAKES AND PIECES TO ENTER INTO THE CAB. *DSY
I WAS DRIVING MY 2012 RAM 2500 CUMMINS DOWN THE INTERSTATE AT 70-75 MPH. THERE WAS A LOUD EXPLOSION FOLLOWED BY MULTIPLE VIOLENT SOUNDS COMING FROM THE BOTTOM OF THE VEHICLE JUST BELOW MY FEET. THE FLOOR BOARD BELOW MY FEET WAS PUSHED UPWARD NEARLY 1 FOOT FROM THE DRIVE TRAIN COMPONENTS SLAMMING INTO THE CAB UNTIL I COULD GET PULLED OVER. THE DRIVETRAIN NEARLY PENETRATED INTO THE CAB. I WAS ABLE TO GET THE TRUCK STOPPED ON THE SHOULDER. AFTER LOOKING UNDER THE TRUCK THE TRANSFER CASE HAD EXPLODED LEAVING METAL COMPONENTS ALL OVER THE INTERSTATE. THE EXPLOSION HAS CAUSED FROM EARLY ESTIMATES 15-25K IN DAMAGES. THE TRANSFER CASE, TRANSMISSION, DRIVESHAFTS, BRAKE LINES, WIRING HARNESSES, EMISSIONS COMPONENTS AMONG OTHER PARTS ARE COMPLETELY RUINED. THE TRUCK MAY BE TOTALED. THE TRUCK IS STILL UNDER WARRANTY AND CHRYSLER ISN'T BEING VERY HELPFUL. THANKFULLY THERE WERE NO INJURIES BUT THAT MIGHT NOT BE THE CASE NEXT TIME.
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE, 222 S AUTO DRIVE, BOISE, ID 83709) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WITH BRAKE PEDDLE DEPRESSED, WAS UNABLE TO SHIFT OUT OF PARK.
THE BREAK TRANSMISSION SHIFT INTERLOCK LOCKING PIN ON VEHICLE MAY BECOME STUCK IN THE OPEN POSITION ALLOWING THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION - DEALERSHIP WON'T HAVE THE PARTS AVAILABLE TO FIX THE RECALL UNTIL "PROBABLY AROUND SUMMER TIME," ACCORDING TO THE SERVICE DEPARTMENT.
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RUGE'S CHRYSLER JEEP DODGE RAM, 6882 U.S. 9, RHINEBECK, NY 12572, (845) 876-1057) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER DUE TO THE CONTACT BEING UNABLE TO TRADE IN THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OH, (419) 893-0241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 20 MPH, THE TIE ROD ON THE VEHICLE FRACTURED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093). THE DEALER DIAGNOSED THAT THE TOE IN WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CLASSIC MOTORS INC (120 S MAIN ST, RICHFIELD, UT 84701) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
SPEED ABOUT 20 MPH WITH NO THROTTLE, POWER STEERING AND BRAKES STOPPED WORKING. A FEW SECONDS LATER THE STEERING AND BRAKES WORKED AGAIN. IF THE STEERING AND BRAKES DID NOT START WORKING AGAIN THIS COULD HAVE CAUSED THE VEHICLE TO CRASH INTO ANOTHER MOTORIST.THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.
DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN THE VEHICLES IN FRONT OF THE TRUCK SLAMMED ON BRAKES. I WAS ROUGHLY 30 FT BEHIND THE VEHICLE IN FRONT OF ME. I SLAMMED ON MY BRAKES AND THE PEDAL FELT SPONGY BEFORE GOING TO THE FLOOR. THE TIRES DID NOT LOCK UP, AND THE TRUCK SLOWED 20MPH IN ABOUT 30 FT. THE TRUCK MADE IMPACT WITH A CHEVROLET TAHOE AT 50 MPH. THE AIRBAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO LOCK, THROWING MY KNEES INTO THE DASH. THE CHEVROLET TAHOE WAS TOTALED. THE CURRENT ESTIMATE TO REPAIR THE RAM IS $5,448. THE BUMPER, DRIVER FENDER, GRILLE, AND HOOD WERE DAMAGED. UPON REMOVING THOSE ITEMS THE SHOP FOUND ALMOST EVERY BRACKET IN THE FRONT END HAD BEEN BROKEN AND THE FRAME HORNS BENT UPWARDS FROM THE COLLISION. THE IMPACT WAS HARD ENOUGH TO BREAK A RATCHET STRAP IN THE BED OF THE TRUCK, SENDING A LADDER THAT I WAS CARRYING INTO THE CAB CORNER, LEAVING A SOFTBALL SIZED DENT. WE WERE ABLE TO DRIVE AWAY FROM THE INCIDENT AND THE BRAKES WERE FUNCTIONAL ON THE TRIP TO THE BODY SHOP, HOWEVER ANY ATTEMPT TO DEPRESS THE PEDAL RAPIDLY WOULD RESULT IN A SPONGY PEDAL. MILEAGE AT THE TIME OF THE INCIDENT WAS 81,110. RAM WAS CONTACTED AND AFTER A WEEK OF BACK AND FORTH RAM AGREED TO SEND SOMEONE TO INSPECT THE VEHICLE TO DETERMINE IF THERE IS A FAULT IN THE TRUCK.
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE LIFTERS DETACHED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR, THE SPARK PLUGS, AND COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
BACK IN SEPTEMBER 2017 I WAS AT WORK AT OFFUTT AIR FORCE BASE WHEN I RECEIVED SEVERAL MESSAGES FROM THE PAPILLION FIRE DEPARTMENT, THE LA VISTA POLICE DEPARTMENT, AND MY APARTMENT STAFF HAD BEEN DESPERATELY TRYING TO GET AHOLD OF ME TO LET ME KNOW THAT MY RAM 2500, WHICH I HAD NOT DRIVEN IN OVER 10 DAYS, HAD CAUGHT FIRE UNDER THE HOOD IN ITS PARKING SPOT NEAR MY APARTMENT BUILDING. MY FIRST THOUGHT AFTER BEING COMPLETELY BLOWN AWAY BY THE FACT THAT A LIGHTLY USED TRUCK THAT HADN'T EVEN BEEN DRIVEN COULD SPONTANEOUSLY CATCH ITSELF ON FIRE WAS THAT THANK GOODNESS THE TRUCK WAS PARKED OUTSIDE AND NOT IN MY GARAGE. WHEN I GOT TO MY TRUCK I SAW THAT THE FUSE BOX WAS MELTED AS WELL AS ALL THE WIRES LEADING TO AND FROM THE FUSE BOX. I HAD THE TRUCK TOWED TO A LOCAL RAM DEALERSHIP AND I CONTACTED RAM AND CHRYSLER SPECIAL INVESTIGATIONS WHO REFUSED TO PROVIDE ME WITH ANY DETAILS OTHER THAN THE VEHICLE WAS NO LONGER UNDER WARRANTY.
MY PASSENGER HEADLIGHT WORKS INTERMITTENTLY. THE BULB IS GOOD. THE WIRING HARNESS INSIDE OF THE HOUSING HAS BEEN CHANGED AND DID NOT SOLVE THE ISSUE. IT WILL WORK FOR A MONTH OR SO THEN NOT WORK.
WHEN DRIVING MY TRUCK ON ANY KIND OF ROUGH ROAD OR HITTING A BUMP THE TRUCK WILL SHUT OFF. THIS HAPPENS AT ALL SPEEDS WHILE DRIVING IN TOWN AND ON THE HIGHWAY. WHEN THE ENGINE SHUTS OFF I LOSE ALL POWER TO STEERING, POWER BRAKES AND ALL ELECTRIC COMPONENTS. I HAVE FOUND THAT THE WIN MODULE IS THE ISSUE.
TL* THE CONTACT OWNS A 2012 RAM 2500. UPON INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THAT THE INNER RINGS ON THREE OF THE FOUR ALUMINUM WHEEL RIMS WERE CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400,000.
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE THREE TIMES, AND WAS SUCCESSFUL ON THE THIRD ATTEMPT. THE FAILURE RECURRED AT LEAST TWELVE TIMES IN THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE DEALER (BRAD FRANCIS DODGE IN LOS LUNAS, NEW MEXICO), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,200.
UPON PLACING MY SEATBELT ON I LOOKED AT THE SILVER PART THAT IS THE OUTER PORTIONS OF THE CONTROLS , RIGHT NEXT TO THE 4W DR BUTTON AND THERE WAS A CIRCULAR ACTUAL MELTED AREA, WHEN TOUCHED WAS ROUGH/BURNT, COULD SEE THE BLACK PLASTIC UNDERNEATH . NO OTHER AREAS NOTED. . TOOK TO DODGE, AND THEY STATE, AFTER HAVING THE TRUCK 4 DAYS , THEY STATEMENT AS TO CAUSE IS, " THAT IT IS A DIRECT SUN BURNED PORTION ZEROED IN THRU THE BACK WINDOW THAT HEATED IT UP, MELTED THE CIRCULAR AREA AND IS NOT UNDER WARRENTY. WE HAVE A MEGA CAB, ALL TINTED, WAS IN OUR DRIVEWAY WHICH IS COVERED W/TALL FIR TREES. WE HAVE LIVED HERE FOR 24 YRS. WE ARE AFRAID IT WILL CAUSE A FIRE AS DODGE WOULD NOT LOOK FOR THE CAUSE. THE ENGINE LIGHT CAME ON & WE WHERE TAKING IT IN FOR ANOTHER AIR FLOW DETECTOR AS THIS HAS BEEN THE 3RD ONE REPLACED, R/T SMOG GAGETS. WE R BOTH RETIRED AND DO NOT TAKE ANY TRIPS, D/T MY AND MY HUSBANDS CONDITIONS
EXCESSIVE FUEL CONSUMPTION..LESS THAN 10MPG, HIGH OPERATING TEMPERATURE, POWER/PERFORMANCE WITH/ WITHOUT. MODERATE TOWING LOADS. HIGH TEMPERATURES ASSOCIATED WITH ELEVATIONS IN EXCESS OF 4OOO FEET. FREQUENT ENGINE LIGHT APPEARANCE.
TL* THE CONTACT OWNS A 2012 RAM 2500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MULLAHEY CHRYSLER DODGE JEEP RAM (2520 GOLDEN HILL RD, PASO ROBLES, CA 93446 (805) 369-2400) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED CASE NUMBER: 32374095, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
HAVE A SHAKE IN THE TRUCK! HAVE TAKEN IT IN MANY TIME TO BE FIXED! FOR FOUR YEARS HAVE HEARD IT NORMAL TO YOU WILL HAVE TO LIVE WITH IT. FINALLY AFTER 6 OR 7 DEALER ONE DECIDED IT WOULD OPEN IT UP. THE HOOKED IT UP TO THIS MACHINE THAT WOULD TELL THEM WERE IT'S COMING FROM. THEY TELL ME THE ONLY THING THEY CAN FIND IS A TRANS MOUNT. SO AFTER THAT THEY OPEN THE REAR END THEY HAD TO REBUILD IT. THEN THEY HAD TO PUT ALL NEW FROM REAR END UP TO THE ENGINE WHILE POWER TRAIN. IT STILL HAD A SHAKE! THEN THEY GOT AN OK TO OPEN THE ENGINE FROM CHRYSLER. SO THEY ADJUSTED THE VALUE LASH. O ALMOST FORGOT THE DEALER HAD MY TRUCK 7 MONTHS TO FIX THE PROBLEM. SO WHEN I PICKED IT UP FROM SZOTT M-59 ON THURSDAY AT AROUND 7 PM AND BUY SATURDAY MORNING TRUCK IS ON FIRE IN DRIVE WAY AT ABOUT 9 AM. I DROVE IT ON FRIDAY ,I PARKED IT BY 4 PM . SO IT WAS OFF FOR ABOUT 17 HOURS OR SO. HAVE NO IDEA WHY THERE WAS A FIRE. REALLY WOULD LIKE TO NO WHAT HAPPEN. HEARING THAT THERE IS A PROBLEM WITH ALTERNATOR. BUT WITH THE DEALER TAKING OF THE TOP OF THE MOTOR OFF TO READJUST THE VALVE LASH.I THINK THEY HAD TO TAKE OF THE WIRE HARNESS AND BATTERY CABLES TO WORK IN IT. WOULD LOVE TO FIND OUT WHAT WENT WRONG!!!!!!!!!! THE TRUCK WAS IN DRIVEWAY FACING SOUTH WIND WAS COMING FROM THE SOUTH. TEMP OUT SIDE WARM. TRUCK WAS SHUT OFF AROUND 4PM FRI. FIRE LOOKED LIKE IT STARTED ON DRIVER SIDE. LOOKED LIKE BATTERY AREA IS WERE THE FIRE STARTED DRIVER SIDE. I HAVE TO MUCH PAPER WORK TO SEND!!!!
THE AIR BAG COVER IS COMING APART FROM THE 1'OCLOCK POSITION TO THE 8 O'CLOCK POISTION. I'VE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY WANT $700 TO REPALCE THE AIRBAG WHICH IS ATTACHED TO THE COVER. WHY SHOULD I HAVE TO PAY FOR A SAFETY ITEM THAT SHOULD STILL BE COVERED.
AT APPRX.38,000 MI,ON A FREEWAY AT 65 MPH, RAN OVER A SMALL BUMP IN THE ROAD THE TRUCK BEGAN SHAKING VIOLENTLY, AS IF IT WAS GOING TO FLY APART.TOOK FOOT OF THE GAS, HIT THE BRAKES UNTIL SLOWED TO APPROX.. 40 MPH. I'M A SMALL FEMALE IT WAS ALL I COULD DO TO GET THE VEHICLE TO THE OFF RAMP. THIS WAS NOT A NORMAL TIRE OUT OF BALANCE SITUATION.IF SO IT WOULD DO THAT CONSISTENTLY. A FEW WEEKS LATER IT OCCURRED WHILE MY HUSBAND WAS DRIVING IT.HE'S DEFINITION IS LIKE A BUCKING BRONCO. WE PURCHASED AN EXTENDED WARRANTY FROM THE DEALERSHIP LAKE NORMAN CHRYSLER DODGE. TOOK THE TRUCK IN WE THOROUGHLY EXPLAINED TO THE SERVICE WRITER HOW DANGEROUS THIS IS, IT'S A SAFETY ISSUE. HE WROTE IT UP AS A VERY BAD VIBRATION. THEIR FINDINGS WAS A STEERING STABALIZER AND REPLACED IT. MILEAGE WAS 42722. IT DOESN'T DO THIS WITH EVERY BUMP YOU HIT. THIS VEHICLE IS NOT DRIVEN OFTEN. NOW ONLY A FEW HUNDRED MILES LATER IT HAPPENED AGAIN TWICE. BOTH TIMES WHILE TRAVELING ON THE FREEWAY 60 TO 65 MPH. WHEN YOU'RE ON A FREEWAY AND A TRACTOR TRAILER TRUCK IS BEHIND YOU, IT IS LIFE THREATENING TO TAKE YOUR FOOT OFF THE GAS AND HIT THE BRAKES. THE TRUCK IS BACK AT THE DEALERSHIP HAS BEEN THERE FOR 1 1/2 WEEKS. THEY CAN'T FIND ANYTHING WRONG. WE HAVE DISCOVERED THIS IS CALLED THE DEATH WOBBLE AND DODGE HAS HAD THIS PROBLEM FOR YEARS AND HAS NEVER SOLVED THE PROBLEM.THIS HAS BEEN A MAJOR PROBLEM ON THE DODGE RAM 2500 AND JEEP WRANGLERS. NORMALLY IT OCCURS WHEN THE VEHICLE HAS 150,000 MILES ON IT OR BETTER WHEN PARTS HAVE WORN OUT, NOT AT 40,000.IF THE DEALER SAYS THAT ALL THE PARTS AND BUSHINGS ARE GOOD, IF SO, THEN THIS IS A DODGE RAM DESIGN FLAW. THERE ARE REPORTS ALL OVER THE INTERNET OF OTHER OWNERS WHO HAVE THIS SAME PROBLEM AND HOW DANGEROUS IT IS. WE PAID A LOT OF MONEY TO PURCHASE THIS VEHICLE AND NOW CAN'T EVEN DRIVE IT.
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT HAD TO MOVE THE KEY SLOWLY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO GRIEGER'S MOTOR SALES CHRYSLER DODGE JEEP RAM (1756 W US HWY 30, VALPARAISO, IN 46385, 219-462-4117) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNKNOWN. *DT *JB
WIRELESS KEY NODE STOPS WORKING. THUS THE TRUNK LOSES POWER AND SHUTS DOWN. THIS IS A VERY DANGERS CONDITION. HAVE TALKED TO OTHER OWNERS AND THEY HAVE HAD THE SAME PROBLEM. YOU CAN PUT THE TRUCK IN NEUTRAL AND IT RESTARTS ,DODGE KNOWS THE PROBLEM BUT HAS DONE NOT A THING TO FIX IT. AT $440.00 PLUS TO FIX IT I GUESS IT IS A MONEY MAKER.
VEHICLE IGNITION- WHEN THE VEHICLE IS IN MOTION AND YOU HIT A SLIGHT BUMP IN THE ROAD THE TRUCK WILL SHUT OFF. THIS WILL OCCUR AT HIGHWAY SPEEDS AND SPEEDS AS LOW AT 20MPH. ALSO SOMETIMES WHEN STARTING THE VEHICLE WITH THE KEY, ONCE THE KEY IS TURNED TO START THE VEHICLE, ALL LOSS OF POWER TO THE DASH AND IGNITION SYSTEM. LASTLY IF THE REMOTE START IS USED AND THE KEY IT PUT INTO THE IGNITION AND TURNED TO THE ON POSITION AND THE BRAKE PEDAL IS DEPRESSED THE VEHICLE WILL SHUT OFF.
BEGAN HAVING ELECTRICAL PROBLEMS. THE MOST SERIOUS, WHILE DRIVING AFTER DARK, THE HEADLIGHTS WENT OUT. AIRBAG LIGHT INDICATOR GOES ON INTERMITTENTLY. RADIO GOES DEAD. REPLACED HEADLIGHT BULBS AND HAD TIPM FLASHED BUT OCCURRED AGAIN. *TR
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO FUNCTION PROPERLY. ALSO, THE VEHICLE STALLED WHEN DRIVING OVER UNEVEN LAND WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE KEY IN THE IGNITION AND PARKED THE VEHICLE AT HOME. THE DEALER ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
WHEN OPERATING THE VEHICLE IT WILL UNEXPECTEDLY TURN OFF, WHEELS LOCK UP, STEERING LOCKS UP, ENGINE STOPS COMPLETELY NO MATTER WHAT I AM DOING. AS OF LATE THIS HAS BEEN HAPPENING MORE FREQUENTLY. AFTER RESEARCH WAS DONE, IT'S THE IGNITION SWITCH PROBLEM THAT WILL CAUSE DEATH OR SERIOUS INJURY. THIS TRUCK HAS DONE THIS ON THE INTERSTATE, HWY, AND CITY STREETS WHILE DRIVING AT VARIOUS TIMES. THIS IS OUR ONLY VEHICLE AND IS USED TO DRIVE MY 4 CHILDREN AROUND, AGES 17 TO 1YR OLD.
WHILE TRAVELING S/B ON ROUTE 17 IN NEW JERSEY AT APPROXIMATELY 55 MPH I HEARD A LOUD GRINDING NOISE COMING FROM UNDER MY TRUCK AND THEN SUDDENLY MY FRONT WHEELS OF MY TRUCK LOCKED UP AND I SKIDDED TO A COMPLETE STOP. THE TRUCK WAS UNABLE TO MOVE FORWARD OR BACK AND I HAD TO GET A TOW TO A DODGE DEALERSHIP ON ROUTE 4 IN NEW JERSEY. DODGE REPAIRED THE FRONT AXLE SAYING IT WAS A RECALL OF WHICH I DID NOT RECEIVE ANY NOTICE, ALSO SURESKY DODGE IN GOSHEN, NEW YORK ALWAYS SERVICED MY VEHICLE SINCE I PURCHASED IT NEW IN 2012, THEY NEVER NOTIFIED ME OF SUCH RECALL.
THE AUTOMATIC HEADLIGHTS SHUT OFF IN THE DARK FOR NO REASON. I WAS DRIVING ON A BACK ROAD WITH NO STREET LIGHTS. I WAS COMING INTO A TURN AND ALL OF A SUDDEN THE HEADLIGHTS SHUT OFF. IT WAS PITCH BLACK AND THE HEADLIGHT SWITCH WAS IN THE AUTO FEATURE. I QUICKLY REACHED AND TURN THEM ON MANUALLY. THIS WAS VERY DANGEROUS. IF I WASN'T ON A ROAD I NORMALLY TRAVEL I WOULD HAVE WRECKED. *TR
TRUCK GOT THE DEATH WOBBLES ON FREEWAY AT FULL SPEED ALMOST GOT IN AN ACCIDENT AND RAM IS REFUSING TO FIX IT WITH OUT CHARGE....THEY CLAIM OUT OF WARRANTY.... FROM ALL CLASS ACTION LAW SUITS AND WHAT IS ON THE WEB I BELIEVE THIS SHOULD BE COVERED.THEY ARE TELLING ME TRUCK IS NOT DERIVABLE IN IT CURRANT STATE
AIR BAG WARNING LIGHT CAME ON WHILE DRIVING THE VEHICLE. NO ACCIDENTS OR ANY UNUSUAL CONDITIONS. IT JUST CAME ON WHILE DRIVING ON A LOCAL CITY STREET.
FRONT END VIBRATION LOOSE STEERING. OVER 60MPH VERY BAD VIBRATING ALMOST FEELS AS IF THE TRUCK WAS BEING PUSHED ONE WAY AND GOING THE OTHER. BRAKING ALSO CAUSES THE STEERING TO WOOBLE OR PULL DEPENDING ON THE SPEED, WHEN HITTING BUMPS IN THE ROAD WAY IS THE WORST I NEVER KNOW WHERE I MAY END UP. ALL HIGHWAY AND TURNING INTO COMPANIES I USE IT AS A SALES VEHICAL
Data synced from NHTSA on May 4, 2026