2012 Ram 2500 Complaint Log

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE TRANSMISSION SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS CYCLED OFF AND ON FOR THE VEHICLE TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SOLENOID PACK ON THE OUTSIDE OF THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,989. UPDATED 11/01/16*LJ *TR

TL* THE CONTACT OWNS A 2012 RAM 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: 35X12.50R20M/T (NA). WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WHEELS STARTED TO SHAKE. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED SEVERE BELT SEPARATION ON THE FRONT DRIVER AND PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHERE THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

AIRCON/HEAT CONTROL HEAD NOT WORKING. A/C AND HEAT BLOWER CUTS OUT. BEEN TO DEALER 3 TIMES FOR FIX STARTING IN JUNE. DEALER SAYS PART NOT AVAILABLE UNTIL SEPTEMBER. VERY DANGEROUS IF SOMEONE IS IN CAR WITH A/C ON AND IT CUTS OUT ON A HOT DAY. CONTACTED DODGE DIRECTLY AND NOT HELPFUL. APPARENTLY HUNDREDS OF BACKORDER FOR THIS PART. HAPPENS WHEN VEHICLE MOVING, STATIONARY, ETC.

THE SPRAY NOZZLES ON ALL DODGES ARE BREAKING WAY BEFORE THEY SHOULD. THE HARD PLASTIC NOZZLE BREAKS WHERE IT IS ATTACHED TO THE FLUID TUBE. THIS MAKES IT SO THE NOZZLE DOES NOT SPRAY THE WINDSHIELD TO CLEAN IT WITH THE WIPERS. MY TRUCK IS ONLY 5 YEARS OLD AND BOTH NOZZLES HAVE BEEN REPLACED. THERE ARE MANY OTHER DODGE OWNERS WITH THIS PROBLEM, MANY VIDEOS TO SEE ON YOUTUBE.

THE TRANSFER CASE OF THE TRUCK BROKE SUDDENLY AND SINCE I WAS DRIVING AT 75 MILES, THE ROTATION OF THE METAL PARTS KEEP GOING AND BROKE MAYOR PARTS UNDER THE RUCKS SUCH AS TRANSMITION, SUSPENSION, OIL LINES, DIESEL LINES, AND MUCH AND MUCH MORE EVEN MADE A HOLE UNDER THE CABIN. THE PART UNDER THE TRUCK JUST LOOK LIKE SOMETHING EXPLODED BECAUSE THE DAMAGE IS TOO BIG. EVEN BEYOND REPAIR FOR ME.

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE SEAT BELT FAILED TO SECURE THE DRIVER. THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND A COLLISION CENTER WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,994. ..UPDATED 12/11/17 *BF *CN

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRACK BAR LINK MOUNT BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

RAM 2500 6.7 DIESEL. TRUCK HAS A 1-3 SECOND DELAY IN ACCELERATION WHEN RELEASING THE ACCELERATOR PEDAL, AND THEN PRESSING IT AGAIN. THIS IS NOT RELATED TO TURBO-LAG LIKE OTHERS MAY HAVE ASSUMED, BUT RATHER ENGINE MANAGEMENT. EXAMPLE: IF YOU ARE DRIVING ALONG IN TOWN AT 30 MPH, COME TO AN INTERSECTION AND START TO MAKE A LEFT TURN, THEN DECIDE THAT ONCOMING TRAFFIC IS TOO CLOSE SO YOU BACK OFF THE THROTTLE, THEN CHANGE YOUR MIND AGAIN AND STEP ON IT TO MAKE THE TURN, THE ENGINE SIMPLY DOES NOT RESPOND. IF IT IS ANY CONSOLATION, I KNOW OF MANY PEOPLE WITH THE SAME ISSUES, WITH MODEL YEARS FROM 2010 TO PRESENT, AND ALL WITH THE 6.7 CUMMINS TURBO DIESEL ENGINE.

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE DRIVERS SIDE DOOR AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,800. UPDATED 05/17/16*LJ *JS

LEAKING EXHAUST AT THE HEAD. SEEMS TO BE A VERY COMMON PROBLEM AND NUMBERS OF COMPLAINTS ON THE INTERNET INDICATE A RECALL MAY BE NECESSARY DUE TO DANGER OF ASPHYXIATION.

HOOD CLOSING SUDDENLY WITHOUT WARNING WHILE CHECKING ENGINE OIL......UPDATED 04/01/16 *BF

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE WAS PARKED IN DRIVEWAY FOR 6.5HRS. WAS UNOCCUPIED AND NOT RUNNING. KEY WAS NOT IN VEHICLE. NO ACCESSORIES WERE PLUGGED IN. FLAMES SUDDENLY ERUPTED FROM UNDER HOOD DRIVER'S AREA. VEHICLE CAUGHT FIRE AND IS A TOTAL LOSS. I HEARD THE HORN SOUND PRIOR TO NOTICING THE SMOKE AND SEVERAL TIMES IN THE FIRE.

THIS TRUCK HAS HAD ISSUES WITH STEERING SINCE ABOUT 10,000 MILES. I HAVE HAD THE PREVIOUS STEERING RELATED RECALL (13V529000) FIXED YET THE STEERING STILL DOESN'T FEEL RIGHT. I HAD BROUGHT TO THE DEALER MULTIPLE TIMES TO ADDRESS THE ISSUE AND EACH TIME I WAS TOLD THAT NOTHING WAS WRONG. LAST SUNDAY I TURNED ON TO A TWO LANE ROAD AND AT A CRUISING SPEED OF ABOUT 35 MPH MY STABILITY CONTROL STARTED GOING CRAZY. WITHIN A FEW SECONDS, A LOUD POP. I WAS TRYING TO FIGURE OUT WHAT WAS GOING ON WHEN I REALIZED THE CAR WAS NOT REACTING TO MY TURNING OF THE STEERING WHEEL. I WAS ON A SLIGHT RIGHT CURVE AND VEERING INTO THE ONCOMING TRAFFIC LANE WITHOUT STEERING AND I SLAMMED ON THE BRAKES JUST BEFORE HITTING A PARKED VEHICLE ON THE OPPOSITE SIDE OF THE ROAD. I AVOIDED A HEAD-ON COLLISION ONLY BY CHANCE THAT THERE WASN'T A VEHICLE COMING THE OTHER DIRECTION. WITH THE KNOWN STEERING ISSUES OF THE TRUCK I AM NERVOUS THE EXISTING RECALL DIDN'T PROPERLY FIX THE TRUCK'S STEERING PROBLEMS. I HAD THE TRUCK TOWED TO THE DEALER AND I WAS TOLD THE PROBLEM WAS NOT RELATED TO THE STEERING RECALLS. I HAD A BROKEN DRAG LINK TERMINAL AND PITTMAN ARM (NEITHER UNDER WARRANTY). MY TRUCK HAS 70,000 MILES AND HAS BEEN DRIVEN ON-ROAD ONLY AND UNDER NORMAL TO LIGHT CONDITIONS FOR ALL THE MILES. IN MY OPINION THESE CRITICAL COMPONENTS SHOULD NEVER BREAK ESPECIALLY AT ONLY 70K MILES ON A SUPPOSEDLY HEAVY DUTY TRUCK. WITH MY FAMILY IN THE CAR, THIS EVENT COULD HAVE ENDED MUCH MUCH WORSE. WE ARE THANKFUL.

MY VEHICLE IS PART OF THE RAM TRUCK REPURCHASE UNDER RECALL N49. FCA US SENT ME AN OFFER FOR MY TRUCK THAT I RECEIVED OCTOBER 26. I FILLED OUT THE PAPERWORK AND E-MAILED IT TO THE LISTED ADDRESS. I CALLED THE NEXT DAY, OCTOBER 27 AND FCA US VERIFIED THEY HAD RECIEVED MY DOCUMENTATION. THEY SAID A CHECK FOR THE REPURCHASE HAD BEEN REQUESTED. I WAS INFORMED THIS WOULD ONLY TAKE 2-3 DAYS TO ISSUE A CHECK. I CALLED BACK ON NOVEMBER 17 BECAUSE I HAVE NOT HEARD FROM FCA US FOR THREE WEEKS. AT THIS POINT FCA US CLAIMED THEY WERE WAITING ON MY DOCUMENTS. I TOLD THEM THEY HAD ALREADY VERIFIED RECEIPT OF SAID DOCUMENTATION ON OCTOBER 27. THE REPRESENTATIVE SAID " LET ME LOOK" AND AFTER LOOKING VERIFIED FCA US DID HAVE THE DOCUMENTATION AND STATED THEY WOULD REQUEST A CHECK FOR THE REPURCHASE. I ASKED HOW LONG UNTIL I COULD EXPECT TO HERE FROM THEM AND I WAS INFORMED THAT THEY ARE NOT GIVING TIMES. I QUESTIONED THE FACT THAT THEY TOLD ME 2-3 DAYS 3 WEEKS AGO AND WAS TOLD "THAT'S NOT TRUE, WE ARE NOT GIVING TIMES". IS FCA US GOING TO BE HELD ACCOUNTABLE? IT DOESN'T SEEM LIKE THEY HAVE ANY INTENT IN PAYING ME OR MY FAMILY FOR OUR UNSAFE VEHICLE. THIS RAM 2500 IS MY PRIMARY VEHICLE AND I CANNOT REPLACE IT UNTIL FCA US PAYS US WHAT IS OWED AND THIS BEING OUR PRIMARY VEHICLE WE HAVE NO CHOICE BUT CONTINUE TO DRIVE THIS UNSAFE VEHICLE WITH FAULTY STEERING THAT COULD BREAK AND CAUSE US TO CRASH.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 80 MPH, AN ABNORMALLY LOUD NOISE WAS HEARD UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE U-JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

PRIOR TO EPA EMISSIONS RECALL I WOULD ACHIEVE DIESEL FUEL EFFICIENCIES AS HIGH AS 21 MPG HIGHWAY, PULLING A 18 FOOT TRAILER AT A 1 HOUR DURATION. THE CITY MPG AVERAGED TO 13-15 MPG, SINCE THE EMISSIONS RECALL UPDATE MADE ON THIS VEHICLE, MPG HAS AVERAGED BETWEEN 10-13 MPG ON HIGHWAY WITH NO LOAD/NO TRAILER AND AVERAGES BETWEEN 9-11 MPG IN CITY. THESE BENCHMARKS HAVE BEEN CONSISTENTLY COMPARED AND ROAD CONDITIONS HAVE BEEN SAME. TO ADD TO THIS ISSUE, THERE HAS BEEN A LOSS OF POWER THAT HAS CAUSED UNEXPECTED HESITATION IN A NUMBER OF INSTANCES. SEVERAL TIMES I WAS PUT IN HARMS WAY AS CROSSING CITY DIVIDED HIGHWAY, CROSSING STREETS AND/OR DIVIDING HIGHWAYS WHERE THAT MULTI-DIRECTIONAL TRAFFIC LIGHTS ARE NOT ALWAYS PRESENT. TO FURTHER EXPLAIN, REALIZING THE POWER PICKUP WAS NOT PRESENT AND TURBO DID NOT SEEM TO BE 'SPUN UP' EVEN THOUGH ACCELERATION WAS INCREASED DRAMATICALLY. NOTE, TO HELP TO POSSIBLY REMEDIATE THESE POTENTIAL ACCIDENT OCCURRENCES, I MUST POWER BRAKE AND INCREASE ENGINE RPM'S TO HELP BRING THE VEHICLE TO A POWER LEVEL TO REDUCE THE RISK OF POWER LATENCY. THIS SOMETIMES HELPS BUT NOT ALWAYS BECAUSE POWER IMPOTENCY SEEMS TO BE UNPREDICTABLE AT TIMES.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE EXHAUST FRACTURED CAUSING THE EMERGENCY BRAKE WIRING AND THE ABS WIRING TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE EXHAUST PIPES ,THE ABS, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION, THE TECHNICIAN DISCOVERED THAT BOTH FRONT TIE ROD ASSEMBLIES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

I HAD RECALL N49 / NHTSA 13V-529 CONDUCTED ON MY VEHICLE, NOW THE STEERING WHEEL HAS MOVED FROM THE CENTER TO THE RIGHT. MY DIRECTION OF TRAVEL IS STRAIGHT, WHEN DRIVING, BUT THE TOP OF STEERING WHEEL IS NOW POINTED TO THE 2:00 PM. I ASKED THE LARRY H MILLER RAM IN UTAH, IF I COULD DO A BUY BACK AND THEY TOLD ME "NO YOUR VEHICLE DOES NOT QUALIFY BECAUSE YOU HAD THE N49 DONE ON IT". WHEN I READ THE FCA V NHTSA IT DID NOT SAY THAT, IT SAID THEY "FCA" WILL DO A BUY BACK DUE TO THE CASE IN QUESTION.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE DELAY THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: /12.5 /R20 (NA). THE CONTACT STATED THAT THE BELTS SEPARATED FROM UNDERNEATH THE THREAD ON THE FRONT DRIVER SIDE AND REAR PASSENGER TIRES, MAKING THE TIRES UNSAFE. THE TIRES WERE TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE NOT COVERED FOR ROAD HAZARD. THE CONTACT REPLACED THE DRIVER SIDE TIRE. THE REAR PASSENGER TIRE WAS NOT REPLACED DUE TO THE FAILURE OCCURRING AFTER THE THE DRIVER SIDE TIRE WAS REPLACED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 10,000. THE DOT NUMBER WAS NOT AVAILABLE.

MY GRANDSON AND I WERE TAKING MY 2012 DODGE RAM TO THE DEALER FOR WARRANTY WORK WE WERE DOING AROUND 60 MPH WHEN WE CROSSED A RAIL ROAD CROSSING THE VEHICLE STARTED WOBBLING SO BAD I THOUGHT I HAD BLOWN A TIRE EVERYTHING ON THE DASH AND CENTER CONSOLE FLEW ON THE FLOOR ANYTHING IN THE BACK SEAT WENT UNDER THE FRONT SEAT IT SCARED BOTH OF US. I TOLD THE DEALERSHIP ABOUT IT THEY COULD FIND NOTHING BUT AXLE SEALS LEAKING BUT DID,NT HAVE TIME TO FIX THEM. I WORK IN THE NORTH DAKOTA OIL FIELDS I HAVE TO HAVE THIS VEHICLE SO I GOT AN APPOINTMENT AT ANOTHER DEALERSHIP 100 MILES AWAY THEY COULD FIND NOTHING WRONG INCLUDING THE AXLE SEALS AND CHARGED ME 96.30. I TOOK THIS VEHICLE 1150 MILES TO NORTH DAKOTA WITHOUT ANY PROBLEMS HOWEVER ON THE WAY BACK WAS ANOTHER STORY. MONTANA RAISED THEIR SPEED LIMIT TO 80 MPH AT SLIGHTLY OVER THAT THE VEHICLE STARTED WOBBLING OUT OF CONTROL WHEN I WENT ACROSS ONE OF THOSE LITTLE BUMPS ON A BRIDGE I DID NOT THINK I WAS GOING TO GET IT UNDER CONTROL BEFOR I WENT OFF THE ROAD OR IN TO THE GUARD RAIL IT DID THIS TO ME THREE MORE TIMES BEFOR I GOT HOW. I STOPPED BY THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY SAID THERE WAS NO RECALL ON THIS VEHICLE. I CALLED DODGE CUSTOMER SERVICE THEY INFORMED ME THAT IT WAS PROBABLY A WOREN TIRE OR IT WAS OUT OF ALIGNMENT. I FIND OUT THERE IS A CLASS ACTION LAWSUIT AGAINST DODGE FOR THIS AND THEY RISK MY LIFE AND MY FAMILIES LIFE NOT TO MENTION THE PEOPLE I COULD HAVE KILLED IF I HAD BEEN PASSING A TRUCK OR ANYONE ELSE ON THIS FREEWAY AT THE TIME THIS HAPPENED AT 80 MPH SOMEONE USUALLY DIES IN AN ACCIDENT. I WAS NEVER NOTIFIED OF ANY KIND OF SAFETY HAZARD WITH THIS PICKUP.

WHEN I TRIED TO SWITCH MY HEADLIGHTS FROM DIM TO BRIGHT, THEY WOULDN'T STAY IN BRIGHT. AFTER SEVERAL ATTEMPTS THE BRIGHTS WOULD NOT COME ON. WHEN I SIGNALLED TO TURN LEFT, THE LEFT HEADLIGHT WENT OUT. WHEN I SIGNALLED RIGHT, THE RIGHT HEADLIGHT WENT OUT. WHEN I STOPPED AND SET THE PARKING BRAKE, BOTH HEADLIGHTS WENT OUT. SEEMS LIKE MY TRUCK HAS A GHOST ONBOARD!

I NOTICED FOR 6-8 MOS STEERING ISSUE TO THE LEFT, CALLED DEALER SAID NOTHING WRONG. AT VARIOUS TIMES A STRANGE CLUNKING CLICKING LEFT FRONT WHEEL AREA AS DECELERATING AND TURNING LEFT WEIGHT TO THE FRONT. NOW CHOPPY TIRE LEFT FRONT AS THERE ARE NO BALL JOINTS IT APPEARS TIE ROD IS BAD OR SOMETHING. WHILE PULLING INTO A TURN THE OTHER DAY AUGUST 17,2015 THE VEH PULLED HEARD THE CLANK AGAIN AND THE STEERING PULL CAUSED US TO STRIKE FIXED OBJECT. DEALER SAYS NOT AFFECTED BY RECALL, BUT WE HAVE ALL THE SAME ISSUES, AND NOTED FOR AWHILE STEERING AT INTERMITTENT TIMES PROBLEMS... WHAT CAN I DO VERY AFRAID TO DRIVE AS WE DRIVE INTERSTATE OFTEN WITH LOADS, WE NEED THE VEHICLE BUT IT SEEMS TO HAVE THE SAME ISSUE AS RECALL EVEN THOUGH OUR VIN SHOWS DIFFERENT PLANT, BUT WHAT DO WE DO JUST BE KILLED FIRST? HELP PLEASE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 70 MPH AFTER ENCOUNTERING A POTHOLE, THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS, THE FRONT SHOCK STEERING DAMPER, THE TRACKING BAR, THE DIFFERENTIAL GASKET SEAL, AND A FRONT WHEEL ALIGNMENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

I WAS DRIVING DOWN I 10 TODAY GOING 70 MY TRUCK STARTED VIGOROUSLY SHACKING AND MAKING MY TRUCK RUN OFF THE ROAD IT WAS ALL I HAD TO KEEP FROM CRASHING MY FRONT END OR READ END FELT LIKE IT LOCKED UP THEN I TRIED PULLING OFF AND MY TRUCK HAD LITTLE POWER IT TOOK SEVERAL MINUTES TO GET IT RUNNING RIGHT AGAIN BUT EVERY BUMP I HIT THE SAME PROBLEM HAPPENED I LOOKED UNDERNEATH MY TRUCK AND COULD SEE FLUID COMING FROM MY STEERING COLUMN THIS HAPPENED LITERALLY AT 180000 MILES AT 86000 MILES MY 2012 DIESEL EXHAUST FILTER CLOGGED COMPLETELY UP AND THE DEALER SAID IT WASN'T COVERED UNDER THE 100000 MILE WARRANTY I PAID $934 TO HAVE IT REPAIRED I BELIEVE THAT I HAVE EXHAUST PROBLEM S STILL TOO.

OUR 2012 DODGE RAM 2500 TRUCK 4 DOOR WAS PARKED, UPON PARKING THE TRUCK WHEN THE GEAR WAS PUT INTO P THE DOORS UNLOCKED AND THE KEY WAS REMOVED. WENT INTO THE BACK DRIVER SIDE DOOR REMOVED SOME ITEMS CLOSED ALL DOORS AND LOCKED DOORS WITH REMOTE. LEFT THE AREA FOR ABOUT 1 HOURS UPON RETURN A FRIEND SAID IS THAT YOUR TRUCK ROLLING TOWARDS THE BOAT RAMP. SURE ENOUGH I LOOKED OVER AND SAW OUR TRUCK MOVING PICKING UP SPEED TOWARDS THE BOAT RAMP. LUCKILY IF YOU WANT TO CALL IT THAT IT WAS STOPPED BY ANOTHER TRUCK AND TRAILER AS OUR TRUCK SWIPED THE PASSENGER SIDE OF THE OTHER TRUCK WHICH WAS THE ONLY THING THAT STOPPED IT FROM GOING INTO THE WATER. UPON INSPECTION BY THE RESPONDING SHERIFF THE DOORS OF OUR TRUCK WERE STILL LOCKED AND THE TRUCK WAS STILL IN PARK NO ONE TOUCHED THE TRUCK UNTIL IT WAS LOOKED AT BY THE SHERIFF.

WHEN ACCELARATING, FROM A STOP ESPECIALLY, THE THROTTLE INTERMITANTLY WILL GIVE AN ALMOST DEAD RESPONSE. IT CAN BE PRESSED ALL OF THE WAY DOWN TO WIDE OPEN AND IT SLOWELY DEVELOPES POWER AND DOES NOT REACH FULL POWER UNTILL AFTER THE 1, 2 SHIFT. IT IS DANGEROUS AND IS GOING TO CAUSE AN ACCIDENT. NO MIL LIGHT NOR TROIBLE CODES ARE PRESENT.

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE VEHICLE SHOOK UNCONTROLLABLY WHICH CAUSED THE CONTACT TO CRASH INTO A DITCH. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER THE CRASH. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/10/16*LJ THE CONSUMER WAS INFORMED THE TORSION BAR NEEDED TO BE REPLACED. UPDATED 02/18/16.*JB

THE WATER PUMP WENT OUT CAUSING THE FAN BELT TO COME OFF. EVIDENTLY THE FAN BELT SYSTEM IS DIRECTLY CONNECTED TO THE BRAKE SYSTEM. HAD WE BEEN GOING A HIGH RATE OF SPEED WE WOULD HAVE BEEN IN SERIOUS TROUBLE AS WE HAD NO BRAKES. THIS IS AN INCREDIBLE FLAW IN THE DESIGN OF THIS TRUCK. FORTUNATELY WE WERE GOING SLOW WHEN THE VEHICLE MALFUNCTIONED AND WE WERE ABLE TO COAST TO A STOP. HOPEFULLY NO ONE ELSE HAS THE FAN BELT COME OFF. NOT ONLY THAT, I REALLY DON'T THINK A DIESEL TRUCK WITH ONLY 46000 MILES SHOULD BE THROWING A WATER PUMP. MAYBE THERE SHOULD BE MORE STUDIES DONE ON THE VEHICLES AS TO THE AMOUNT OF DANGEROUS DESIGNS IT ACTUALLY HAS.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND DRIVING AT 30 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT ADJUSTMENT WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FAILURE ONLY OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL. THE CONTACT MENTIONED THAT THE RECALL REMEDY FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,200. THE VIN WAS NOT AVAILABLE.

AFTER RECEIVING NOTIFICATION FROM DODGE THAT PARTS WERE AVAILABLE TO CORRECT THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR (RECALL P65/NHTSA 14V-635) MY DODGE DEALER (RAIRDON DODGE, BELLINGHAM) TOLD ME THE PARTS FOR THE RECALL WERE ON BACK ORDER FROM DODGE. SUBSEQUENTLY THE CHECK ENGINE LIGHT CAME ON SHORTLY THEREAFTER AND WHEN DIAGNOSED THE PROBLEM WAS WITH THE OXYGEN SENSOR SYSTEM. ONCE AGAIN THE DEALER TOLD ME THAT THE REPAIR PARTS WERE ON BACK ORDER FROM DODGE AND THEY WOULD CALL WHEN THE PARTS ARRIVED, THIS WAS CLOSE TO A MONTH AGO AND IN THE MEANTIME THE TRUCK HAS BEEN PARKED AND NOT BEEN USED. I BELIEVE THAT THIS EXTENDED PERIOD WAITING FOR BACK ORDERED PARTS IS EXCESSIVE AND NEEDS TO BE RECTIFIED, ESPECIALLY WHEN DODGE INDICATED THAT THE PARTS FOR THE RECALL WERE AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE). THE CONTACT RECEIVED A RECALL LETTER IN JANUARY OF 2015. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 65 MPH, A CRACKING NOISE EMITTED FROM THE DRIVE LINE UNDER THE VEHICLE. THE CONTACT MERGED OVER TO THE SIDE OF THE ROAD AND THE CRACKING NOISE BECAME LOUDER. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INSPECTED THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A THIRD TIME TO THE DEALER, WHO DIAGNOSED THAT THE DIFFERENTIAL FAILED AND NEEDED TO BE REBUILD. THE REPAIRS WERE PERFORMED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON FREEWAY 55 MPH TOWING HEAVY DUTY CONCRETE TRAILER ( 2 AXLE 4 YARD W/REAR MOUNTED MIXER) AND TRUCK VIOLENTLY STARTED SHAKING BAD , LEAVING ME WITH NO CONTROL . HAVE INVESTED OVER$1000 IN PARTS ALONE, WITH NO LUCK. NOW AM REPLACING ALL TIE RODS AND BALL JOINTS $500 (PARTS ALONE), TO SEE WHAT HAPPENS. THOUGH I HAVE READ THERE IS NO FIX??? CANT SELL IT CUZ I OWE 36,000 AND IT IS ONLY WORTH 25,000. I AM 3 MONTHS BEHIND ON PAYMENTS CUZ I NEED TRUCK FOR WORK TO MAKE MONEY, BUT HAS BEEN IN SHOP (UNRELATED WOULD NOT START) FOR 3 WEEKS AND $1300 MORE DOLLARS, FOR SOME FUEL MODULE B.S. AND MY FINANCE COMPANY WANTS TO KNOW WHERE THEIR MONEY IS, AND WHAT IS WRONG WITH THE TRUCK? SO I ASK THEM WHICH MONTH THEY WOULD LIKE TO KNOW ABOUT. THESE TRUCKS ARE GARBAGE!!!! NEVER BUY DODGE ( PROBABLY WHY THEY CHANGED NAME OF TRUCKS TO "RAM") SOME LEGAL MAMBO JUMBO TO SAVE THEIR ASS. AND THE GOVERNMENT BAILED THEM OUT FOR WHAT???? WHAT BROUGHT ME HERE WAS A SEARCH FOR TIE RODS, CAUSE I BELIEVE THAT TO BE MY PROBLEM. AFTER READING ALL THE COMPLAINTS ABOUT TIE RODS BREAKING, I WILL NOW REPLACE ALL TIE RODS ON MY OWN DIME, BECAUSE MY LIFE IS WORTH MORE THAN $1000 DOLLARS OF PARTS. THERE IS DEFINITELY SOMETHING BEING COVERED UP. WHY IN THE HELL CAN DEALERS ONLY GET 15 PARTS (B.S.) A MONTH, BUT I CAN GO EBAY, AMAZON, (WHICH I AM BY THE WAY) AND HAVE THEM IN A COUPLE DAYS. CAUSE I AM PAYING FOR THEM? IS CHRYSLER THAT BROKE ? CRAPPY PRODUCTS, CRAPPY DESIGN, AND GUESS WHAT, NO ACCOUNTABILITY. RECIPE FOR DISASTER IF YOU ASK ME. UP YOURS DODGE , RAM, CHRYSLER, WHATEVER NAME YOUR HIDING BEHIND THIS MONTH.!!!

WE JUST GOT OUR 2012 RAM 2500 OUT OF THE SHOP FOR THE STEERING LOCKING UP. THE FIRST TIME WE TOOK THE TRUCK INTO A DODGE DEALER, GREENWOOD, IN GILROY, CA, TOLD US THEY COULDN'T DUPLICATE THE PROBLEM AND DIDN'T OFFER ANY KIND OF RESOLUTION. THE SECOND TIME WE TOOK THE TRUCK IN,TO THE SAME DODGE DEALER IN GILROY, CA, FOR THE SAME ISSUE, ON JULY 6TH, THEY SAID AGAIN, THEY COULD NOT DUPLICATE THE ISSUE. HOWEVER, THEY SAID THEY FOUND METAL IN THE STEERING PUMP FLUID. THEY SAID, THE WARRANTY AGREES TO PAY FOR THE PUMP, BUT THE PART WOULD NOT BE IN THAT FRIDAY OR THE FOLLOWING WEEK. WE HAD A CAMPING TRIP SCHEDULED AND ASKED IF IT WAS SAFE TO DRIVE? THEY WOULD NOT INDICATE. WE HAD MADE AN APPOINTMENT TO BRING THE TRUCK BACK IN ON JULY 19TH. ON JULY 24TH, SERVICE DEPARTMENT SAID, THE PUMP WAS AN UPGRADE AND THE WARRANTY COMPANY WOULDN'T PAY FOR THE NEW FITTING AND HOSE REQUIRED FOR THE UPGRADED PUMP. WE TOLD THEM TO GO AHEAD AND REPLACE THE PUMP WITH THE UPGRADED STEERING PUMP AND FITTING/HOSE. WE COMPLAINED TO THE DEALER'S MANAGEMENT AND THEY PAID FOR THE FITTING/HOSE AND FINALLY GAVE US OUR TRUCK ON SATURDAY, JULY 25TH. ON JULY 27TH, I HEARD ABOUT THE BUY BACK THE GOVERNMENT IS ISSUING TO FCA US LLC AND DECIDED TO SEND YOU MY PROBLEM WITH THE STEERING ON OUR 2012 DODGE RAM 2500 DIESEL 4X4.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15

I HAVE TWO RECALLS FOR THE FUEL HEATER SHORTING OUT AND POSSIBLE FIRE. I CALL DODGE TO GET IT FIXED AND THEY TELL ME THE PARTS ARE ON BACK ORDER. IF THEY CAN'T FIX MY TRUCK I WANT ONE THAT ME AND MY FAMILY CAN DRIVE AND FEEL SAFE IN.

CHRYSLER HAS HAD NHTSA CAMPAIGN NUMBER: 14V635000 COMPONENT(S): ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL IN EFFECT SINCE OCTOBER 2014. MY TRUCK HAS THIS RECALL PROBLEM. I CONTINUALLY HAVE ENGINE CODE P2609 ACTIVE. I HAVE CONTACTED CHRYSLER ABOUT THIS AND ALL THEY WILL SAY IS THAT THE REPAIR PARTS ARE NOT AVAILABLE. MY TRUCK IS STILL UNDER WARRANTY BUT CHRYSLER WILL NOT REPAIR THE TRUCK. ALONG WITH THE "CHECK ENGINE LIGHT", I HAVE A DIESEL FUEL SMELL ENTERING THE PASSENGER COMPARTMENT AT VARIOUS TIMES. CHRYSLER WILL GIVE ME NO DATE AS TO WHEN THEY WILL REPAIR THIS PROBLEM. THE LOCAL DEALERS SAY THEY CAN DO NOTHING UNTIL CHRYSLER GET THE REPAIR PARTS NEEDED. IT SEEMS LOGICAL THAT IF CHRYSLER HAS ISSUED A WARRANTY ON A VEHICLE THEN THEY SHOULD BE ABLE TO REPAIR THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE ENTERING HIGHWAY AND GETTING UP TO SPEED ONTO I95, TRUCK STARTED TO VIBRATE. I BACKED OFF THEN TRIED AGAIN TO ACCELERATE, AT THIS TIME THE STEERING WHEEL VIOLENTLY SHOCK IN MY HANDS LEFT AND RIGHT RAPIDLY. I LET OFF SPEED AND IT WASN'T UNTIL I GOT INTO THE BREAK DOWN LANE AT APPROX. 45 MPH THAT I WAS ABLE TO STEER THE VEHICLE WITHOUT ANY SHAKING OF THE STEERING WHEEL. I THEN PULLED OUT AGAIN AND RESUMED. THE INCIDENT HAS HAPPENED A FEW ADDITIONAL TIMES MOSTLY WHILE TRANSFERRING FROM SOLID PAVEMENT TO CROSSING BRIDGES. I MADE APPOINTMENT DISCUSSING THE ISSUE. I TOOK TRUCK IN THEY ROTATED TIRES AND IT WAS GONE FOR A LITTLE WHILE. NOW HERE IT IS JULY AND THE TRUCK IS STARTING TO REACT THAT WAY AGAIN, MOSTLY WHILE TRAVELING ON BRIDGES. THE LEFT ARM HAD PREVIOUS BEEN REPLACED AND STILL HAVE THIS ISSUE.

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE AT A DEALER FOR A ROUTINE SERVICE, THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS AND TRACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT STATED THAT ONE MONTH LATER, WHILE DRIVING AT 60 MPH, THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AS THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A BOLT NEEDED TO BE SCREWED ONTO THE TRACK BAR. THE VEHICLE WAS REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHO STATED THAT THE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 7/29/15*CN UPDATED 10/2/2017*CN