2012 Ram 2500 Complaint Log

2012 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, AFTER RECEIVING A RECALL NOTICE. BUT, WHEN HE ARRIVED HE DISCOVERED IT WAS PURELY A DETERMINATION CHECK AND HIS VEHICLE, IN FACT DID NOT NEED TO HAVE THE REPLACEMENT PART INSTALLED. THE SERVICE ADVISOR INFORMED THE CONSUMER TO BRING THE VEHICLE BACK IN 3 WEEKS WHEN THE PART ARRIVED. THE CONSUMER NUMEROUS TIMES, ONLY TO BE TOLD THE PARTS WERE STILL NOT AVAILABLE.

I RECEIVED A RECALL NOTICE ON MY VEHICLE FOR A "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS". IT WENT ON TO SAY THAT IF IT BROKE WHILE OPERATING THE VEHICLE A CRASH WOULD MOST LIKELY OCCUR. I CALLED BOTH DODGE DEALERS IN COLORADO SPRINGS, CO AND TRIED TO SCHEDULE THE REPAIRS FOR MY TRUCK. THIS IS THE ONLY VEHICLE WE HAVE. I WAS TOLD BY BOTH COLORADO SPRINGS DODGE AND PERKINS MOTOR CITY DODGE THE CHRYSLER IS ONLY SENDING ONE PART PER WEEK PER DEALERSHIP!!! THERE ARE OVER 350 PEOPLE ON THE LIST AT COLORADO SPRINGS DODGE AND 58 AT PERKINS DODGE. IF CHRYSLER IS ONLY SENDING ONE PART PER WEEK, IT COULD BE WOULD BE OVER A YEAR FROM NOW BEFORE MY VEHICLE IS REPAIRED! THIS IS TOTALLY UNACCEPTABLE! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/31/14*LJ THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 04/01/14

RECEIVED NOTICE OF SAFETY ISSUE WITH STEERING COMPONENTS AND WAS TOLD IT WOULD BE MORE THAN A YEAR TO WARRANTY THE PROBLEM. THIS IS NOT ACCEPTABLE AS THIS IS A SAFETY ISSUE AND WE TOW WITH THIS TRUCK!!!! FURTHER MORE I TRIED TO CALL THE [XXX] # AND GOT NOTHING BUT A SALES PITCH AND WHEN ANSWERING NOT INTERESTED I WAS HUNG UP ON TWICE! WHY ARE GOVERNMENT LINES BEING USED FOR SALES PITCHES RATHER THAN SERVICE? BECAUSE OF THIS I HAVE NOT BEEN ABLE TO FILE A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS IS IN REF TO SAFETY RECALL N49 / NHTSA 13V-529. I RECEIVED A RECALL FORM DODGE AND TOOK MY TRUCK INTO MILLER'S DODGE IN MARTINSBURG WV. THE SERVICE DEPT. LOOKED AND SAID YOUR LEFT TIE ROD BALL STUD NEEDED TO BE REPLACED. I HAVE CALLED TO CHECK ON THE PART STATUS 3 TIMES. IT HAS BEEN 5 MONTHS AND EVERYTIME I PUT MY FAMILY IN THE TRUCK THEY ARE AT RISK. I AM TOLD THAT THE PART IS ON BACK ORDER. I RECEIVED ANOTHER RECALL NOTICE FROM DODGE WHICH PROMPTED ME TO LOG THIS. *TR

I HAVE NOT HAD AN ACCIDENT, BUT THERE IS SERIOUS POTENTIAL FOR ONE. REGARDING CHRYSLER SAFETY RECALL N49 / NHTSA 13V-529: THIS IS A RECALL FOR A SERIOUS PROBLEM THAT CAN AFFECT THE VEHICLE'S STEERING. TWO DIFFERENT DODGE DEALERS HAVE TOLD ME THAT THEY CAN ONLY ORDER A FEW PARTS EACH WEEK. HERE IN SUSANVILLE, CA, THERE ARE AT LEAST 37 TRUCKS ON THE REPAIR LIST, AND CHRYSLER CAN ONLY DELIVER 1 PART PER WEEK! THE LAST PERSON ON THAT LIST HAS TO WAIT 9 MONTHS TO GET HIS TRUCK FIXED. IN THE MEANTIME, WE ALL HAVE TO DRIVE ON MOUNTAIN ROADS AND RISK LOSING OUR STEERING. THIS IS ATROCIOUS. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/25/14*LJ UPDATED 08/28/2014 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY IN THE RECALL REPAIR. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 27,800. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 04/17/14*LJ

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND THE CONTACT WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED TO DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SHORTLY AFTER PULLING INTO TRAFFIC ON HIGHWAY 290 HEADING WEST THE TRUCK MADE A SHARP RIGHT. THE TRUCK COULD NOT BE STEERED OR CONTROLLED. OBSERVATION UNDER THE FRONT END REVEALED THE LEFT FRONT TIE ROD WAS BROKEN. THE PASSENGER SIDE FRONT TIRE WAS STRAIGHT AND THE DRIVERS SIDE TIRE WAS POINTED 90 DEGREES TO THE FRONT OF THE TRUCK.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE REMEDY PERFORMED HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS NOT ABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 HD. THE CONTACT WAS DRIVING 30 MPH WHEN THE LEFT SIDE TIE ROD END SNAPPED AND CAUSED THE LEFT SIDE OF THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS

WHILE DRIVING ON THE HIGHWAY TRAFFIC AHEAD WAS COMING TO A STOP BECAUSE OF A TRUCK MAKING A LEFT HAND TURN I APPLIED THE BRAKES AND THE ENGINE CONTINUED TO STAY AT THE SAME SPEED.I AVOIDED AN ACCIDENT BY SHIFTING INTO NEUTRAL AND NOTICED THAT THE ENGINE WAS RUNNING AT 1,800 RPM.I THEN PUT THE TRUCK INTO DRIVE WITH THE BRAKES APPLIED AND IT STARTED TO DOWNSHIFT THE TRANSMISSION VERY HARD. THIS OCCURRED SEVERAL OTHER TIMES AS I DROVE HOME. I TOOK THE TRUCK TO THE DEALER THE NEXT MORNING AND HAD IT SERVICED FOR A RECALL AND THE PROBLEM OF A STUCK THROTTLE WHICH I THOUGHT TO BE THE PROBLEM.I WAS CALLED BACK TO PICK UP THE TRUCK ON 1/10/2014 AND IMMEDIATELY HAD THE SAME PROBLEM LATER THAT DAY. I TOOK THE TRICK BACK TO THE DEALER ON 1/13/2014 AND HAVE YET TO RECEIVE AN ANSWER TO THE PROBLEM ONLY THAT THEY CAN NOT FIND A PROBLEM WITH IT. THIS CONCERNS ME VERY MUCH AS THIS CONDITION COULD AND WILL IN THE FUTURE CAUSE AN ACCIDENT,INJURY OR DEATH SHOULD IT OCCUR AGAIN. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I RECEIVED A RECALL NOTICE IN JANUARY 2014 FOR A RECALL AND MANDATORY REPLACEMENT OF THE LEFT TIE ROD BALL STUD. I CALL MY DEALER RIGHT AWAY BUT THEY DID NOT HAVE ANY PARTS. I RECENTLY WENT IN FOR SERVICE AND THEY CHECK MY TRUCK AND SAID EVERYTHING LOOKED OK BUT IT DOES NEED TO BE REPLACED SINCE IN IS ON THE MANDATORY LIST. THERE ARE 186 PEOPLE ON THAT LIST AND THEY ONLY GET A REPLACEMENT PART AFTER THEY INSTALL ONE. THE AVERAGE TURN AROUND TIME FOR PARTS IS 4 DAYS. THAT MEANS THAT SOME PEOPLE WILL HAVE TOO WAIT UP TO 2 YEARS BEFORE THERE TRUCK GETS REPAIRED. I THINK THIS IS A LITTLE RIDICULOUS. I LIVE IN A RURAL AREA AND DO A LOT OF TRAVEL IN VERY RURAL AREAS. IF I BREAK DOWN I MIGHT BE STUCK FOR DAYS TO GET OUT AND SAME FOR A LOT OF OTHER PEOPLE THAT LIVE UP HERE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE REMEDY PART WAS ON A MASSIVE BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER ISSUED RECALL #N49/NHTSA 13V-529 ON JAN. 6, 2014 FOR A DEFECTIVE LEFT TIE ROD BALL STUD THAT MAY CAUSE LOSS OF CONTROL OF THE VEHICLE WHILE IN MOTION. I CONTACTED MY DEALER IMMEDIATELY AND WAS TOLD I WOULD BE PUT ON A WAITING LIST FOR THE PART WHICH WAS NOT AVAILABLE AT THAT TIME. AFTER CHECKING WITH THE DEALER MULTIPLE TIMES SINCE JAN. 6, I HAVE STILL NOT RECEIVED THE REPAIR TO MY VEHICLE AND WAS TOLD THAT CHRYSLER WOULD ONLY SEND ONE PART PER WEEK PER DEALER. THIS IS UNACCEPTABLE. CHRYSLER HAS NOT OFFERED ALTERNATE TRANSPORTATION WHILE ONE IS WAITING FORCING ONE TO EITHER PARK THEIR VEHICLE UNTIL THE PART ARRIVES OR BE FORCED TO DRIVE A VEHICLE THAT MAY LOSE CONTROL OF THE STEERING AT ANY TIME CAUSING POSSIBLE INJURY TO THE OPERATOR OR OTHERS . I CALLED CHRYSLER'S RECALL ASSISTANCE CENTER ON MARCH 3, 2014 AND WAS TOLD THERE WAS NOTHING THEY COULD DO EXCEPT OPEN A CASE FILE. *TR

REGARDING RECALL NOTICE EFFECTIVE JAN 6 2014 N49/NHTSA 13V-529 CONTACTED DEALER NUMEROUS TIMES THEY SAY NO PARTS AVAILABLE FROM MANUFACTURER MEANWHILE I CONTINUE TO DRIVE VEHICLE WITH THIS DEFECT PRESENT I FEEL LIKE THE DEALERSHIP AND THE MANUFACTURE ARE NOT TAKING THIS PROBLEM SERIOUSLY! *TR

TL* THE CONTACT OWNS 2012 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 09/30/14*LJ UPDATED 2/25/2015 *JS

I KEEP RECEIVING AN "IMPORTANT RECALL NOTICE" FOR THE LEFT TIE ROD FROM CHRYSLER BUT THEY WILL NOT MAKE ENOUGH PARTS TO GET IT FIXED. THERE LAST LINE ON THE NOTICE IS " WE'RE SORRY FOR ANY INCONVENIENCE, BUT ARE SINCERELY CONCERNED ABOUT YOUR SAFETY". IF THEY REALLY CARED ABOUT MY SAFETY THEY WOULD MAKE A LOT MORE PARTS TO FIX MY TRUCK AND THE OTHER 100 OR SO THAT ARE WAITING IN NORTHWEST MONTANA. *TR

I SUBMITTED MY ORIGINAL RECALL NOTICE FOR THE REPLACEMENT OF THE LEFT TIE ROD END (N49/NHTSA 13V-529) TO TATE BRANCH DODGE IN ARTESIA NM ON OR ABOUT JANUARY 6, 2014 AND WAS TOLD AT THAT TIME I WAS FIRST ON THE LIST TO BE DONE. I STILL HAVE NOT BEEN CONTACTED BY THE DEALERSHIP REGARDING THE REPAIR. THIS IS BEGINNING TO CONCERN ME THAT THEY HAVE NO REGARD FOR ME OR MY FAMILIES SAFETY. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE VEHICLE HAD YET TO BE SERVICED UNDER THE RECALL. THE CONTACT FELT THE REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL HAD SURPASSED. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR BECAUSE THE MANUFACTURER WAS ONLY ISSUING 1 REPAIR KIT PER WEEK TO THEIR FACILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN DEC. OF 2013 I RECEIVED A RECALL NOTICE #R49 FROM CHRYSLER CONCERNING THE LEFT TIE ROD ON MY 2012 DODGE TRUCK. ON THE 2ND OF JAN. 2014 I CALLED THE DEALERSHIP IN FOLSOM CALIF. FOR AN APPOINTMENT, I WAS TOLD THE PART WAS NOT AVAILABLE AND WOULD HAVE TO BE ORDERED. AS OF THIS WRITING (7 MAY 2014) THE PART IS STILL NOT AVAILABLE AND I AM # 50 ON THE DEALERS LIST FOR REPAIRS. I'VE CALLED THE DEALER 6 TIMES, MFG. 3 TIMES, AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND HAVE HAD NO SATISFACTION IN GETTING A RESOLUTION. IT WILL BE A COLD DAY BEFORE I PURCHASE ANOTHER CHRYSLER PRODUCT. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE FAILED TO RESPOND TO BRAKING ATTEMPTS. THE CONTACT STATED THAT HE HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR THE BRAKES ENGAGE. IN ADDITION, THE ENGINE RPMS WERE EXCESSIVELY HIGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 04/14/14*LJ UPDATED 04/22/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000(STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR AT LEAST ANOTHER YEAR BECAUSE THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY; HOWEVER THEY DECLINED TO PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES AT THIS TIME. RK

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL OCTOBER 2014 OR LATER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/14/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE MAKING A TURN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 02/11/14*LJ THE CONSUMER STATED THE FAILURE OF THE STEERING OCCURRED WHILE DRIVING 20-25 MPH ON CURVED ROADS. WHEN HE MADE A RIGHT TURN, THE STEERING LOCKED-UP AND THE VEHICLE DRIFTED INTO ONCOMING TRAFFIC LANE. THE CONSUMER ALMOST HAD TO COME TO A COMPLETE STOP IN ORDER FOR THE STEERING TO UN-LOCK. THE DEALER INFORMED IT WOULD BE 3-4 MONTHS, BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO LACK OF PARTS.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000(STEERING). THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY WHEN DRIVING THE VEHICLE BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/14*LJ THE CONSUMER STATED AS OF APRIL 23,2014, THE VEHICLE STILL HASN'T BEEN REPAIRED. UPDATED 05/14/14. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 ( STEERING ). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR AND DECLINE TO PROVIDE PART AVAILABILITY INFORMATION. THE MANUFACTURE WAS NOT ALERTED OF THIS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 30,100.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE IN REVERSE AT APPROXIMATELY 1 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE OUTER TIE ROD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE THE DEALER HAD PERFORMED MODIFICATIONS PRIOR TO THE VEHICLE BEING PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,970.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED WHEN VEHICLE WAS PLACED IN GEAR WHEN THE TRANSMISSION SEIZED WITHOUT WARNING. THE VEHICLE STARTED TO JUMP FORWARD AND THE FAILLURE WAS RECURRING OVER A PERIOD OF THREE MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

I HAVE RECEIVED MY SECOND NOTICE TO GET THE RECALL FIX N49 I HAVE BEEN ON MY DEALERS LIST SINCE THE FIRST NOTICE WHICH I GOT IN DECEMBER 2013. THE DEALER TOLD ME I WAS NUMBER 15 ON THE LIST, I CALLED IN MARCH AND ASKED WAS GOING ON AND THEY SAID CHRYSLER RELEASED PARTS THEN RECALLED THOSE AND THEY HAVEN'T GOT ANY NEW ONES. IF THIS RECALL IS SO IMPORTANT AND CAN CAUSE YOU TO CRASH WHY ARE THEY NOT FIXING THEM FASTER. THIS SHOULDN'T BE HAPPENING THAT WE HAVE TO WAIT THIS LONG TO GET A RECALL FIXED. SOMETHING NEEDS TO BE DONE ABOUT THEM NOT GETTING THE PARTS OUT QUICKER. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 . THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER ADVISED THAT ONE REMEDY PART PER WEEK WAS BEING SENT BY THE MANUFACTURER TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING UP TO A STOP SIGN WHEN MY BRAKES GOT VERY HARD. WHEN I WENT TO TURN, IT WAS ALMOST IMPOSSIBLE. EVERY TIME I PUSH THE BRAKES THE STEERING LOCKS UP BUT WHEN I ACCELERATE I GET THE STEERING BACK. I ALMOST RAN OFF THE ROAD INTO A DITCH. *TR