2012 Ram 2500 Complaint Log

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 11/23/2015*JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHEN THE VEHICLE MADE A LEFT TURN, A POPPING NOISE WAS PRESENT NEAR THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. AFTER THE VEHICLE WAS STARTED IN COLD TEMPERATURES, IT ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TRANSMISSION FLUID. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,800.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS ATTEMPTING TO DRIVE IN PARK AND REVERSE AT THE SAME TIME. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.....UPDATED 07/22/15 *BF THE CONSUMER SUSPECTED THAT THE FAILURE MAY HAVE BEEN CAUSED BY THE REMOTE STARTING SYSTEM. UPDATED 09/21/2015 *JS

WHEN ACCELERATION FROM A START AND TURING TO THE RIGHT I HEAR A GRINDING NOISE UNDER THE DASH ..AROUND THE ENGINE COMPARTMENT. HAD A RECALL ON THIS TRUCK LESS THAN A YEAR ....... DEALERSHIP INDICATED THAT THIS WOULD HELP ....... THE NOISE STILL EXISTS AND HASN'T AFFECTED THE PERFORMANCE OF THE TRUCK....... I AM MORE CONCERNED WITH THIS NOISE SINCE THE MEDIA NEWS ON DODGE RECALLS.......CONCERNED??

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING HIGHWAY SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DICK HUVAERES DEALER WHERE IT WAS DIAGNOSED THAT THE TICKING IN THE MOTOR WAS DUE TO A FAULTY WATER PUMP. THE DEALER REPLACED THE WATER PUMP; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. AFTER RETURNING HOME FROM THE DEALER, THE VEHICLE SUDDENLY CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE CONTACT CALLED THE BERLIN TOWNSHIP AND ELMONT FIRE DEPARTMENTS TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS SALVAGED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

STEERING WENT OUT CAUSING ME TO LOSE CONTROL AND RUN INTO SIGN . PAID $60000 FOR THIS TRUCK AND I HAVE HAD TO PUT 30K BACK INTO IT FOR REASONS I HAD NO CONTROL OF> THAN CHRYSTLER OFFERED ME 22000 FOR THE TRUCK WHICH IS 4000 BELOW WHAT IS OWED ON TRUCK BIGGEST MISTAKE I MADE WAS BUYING A DODGE VERY UNPROFESSIONAL HOW THEY ARE HANDLINFG THESE BUYBACK TRUCKS SELLING U GARBAGE IS ONE THING THAN TRYING TO TAKE ADVANTAGE ON THE BUYS BACKS ON RECALLED TRUCKS IS UNCALLED FOR

I RECEIVED A RECALL NOTICE IN EARLY DECEMBER 2014 STATING THAT THERE IS AN ISSUE WITH A DIESEL FUEL HEATER ELECTRICAL CONNECTOR ON MY TRUCK THAT MAY LEAD TO O-RING FAILURE AND POTENTIAL FIRE. I HAVE CONTACTED THE DEALER TWICE AND AS OF LAST CONTACT THEY HAVE NO IDEA WHEN A "FIX" MIGHT BE AVAILABLE. SINCE POSSIBLE FIRE IS THE RISK AND THE DEALER, INITIALLY, DID NOT EVEN KNOW THEY WAS/IS A RECALL, I AM CONCERNED. THE DEALER SUGGESTED THAT I CONTACT CHRYSLER SINCE THE DEALER KNEW NOTHING ABOUT IT. SINCE I WAS TALKING WITH THE CHRYSLER DEALER THAT I PURCHASED THE VEHICLE FROM, I ASSUMED I WAS TALKING WITH CHRYSLER. IT HAS BEEN OVER A MONTH SINCE MY LAST CONTACT WITH THEM AND I HAVE HEARD NOTHING TO DATE. CAN YOU HELP OR PROVIDE ADDITIONAL INFORMATION, PLEASE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN

DODGE HAS ISSUED A RECALL FROM OCTOBER 7 2014 FOR RECALL P65 / NHTSA14V-635 STATING THAT THE DIESEL FUEL HEATER MAY OVERHEAT LEAK DIESEL AND CAUSE SMOKE UNDER THE HOOD OR CATCH FIRE. AFTER HAVING SERVICE AT THE DEALER THEY STATED THEY HAVE NO FIX YET OR PARTS FOR THIS SAFETY ISSUE WHICH MAY CAUSE A FIRE, HERE ARE THEIR WORDS FROM THEIR WEBSITE UNDER RECALL STATUS FOR MY VIN INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. THIS IS THE SECOND SAFETY ISSUE WHERE DODGE RAM HAS HAD A SAFETY ISSUE BUT NO PARTS THE FIRST WAS THE LEFT TIE ROD WHERE THEY HAD NO PARTS AVAILABLE. WHY ARE THEY ALLOWED TO ISSUE SAFETY RECALLS AND HAVE NO PARTS TO FIX ISSUES THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE OR SMOKE THIS PLACES PEOPLE ON THE ROAD AT RISK. *TR

IN DECEMBER CHRYSLER MAILED AN "IMPORTANT SAFETY RECALL" P65/NHTSA 14V-635. WHEN I CALLED MY LOCAL DODGE RAM DEALERSHIP TO SCHEDULE AN APPOINTMENT TO CORRECT THE SAFETY ISSUE, THEY TOLD ME THE PARTS WERE NOT AVAILABLE. FOR MORE INFORMATION I WOULD HAVE TO CALL CHRYSLER. ON 12/26/14 I WAS TOLD BY CHRYSLER THE PARTS WOULD BE AVAILABLE APRIL 2015. ON MAY 1ST, I RECEIVED A SUBSEQUENT "IMPORTANT SAFETY RECALL" P65/NHTSA 14V-635 FROM CHRYSLER, SO I CALLED MY LOCAL DOGE RAM DEALERSHIP TO SCHEDULE THE APPOINTMENT. I WAS TOLD AGAIN THE PARTS ARE NOT AVAILABLE AND I WOULD HAVE TO CALL CHRYSLER TO GET MORE INFORMATION. I DO NOT BELIEVE CHRYSLER IS TAKING THIS IMPORTANT SAFETY RECALL SERIOUSLY. THAT BEING SAID, ON THE SAFETY NOTICE IT SAYS "A LEAKING DIESEL FUEL FILTER/HEATER COULD CAUSE UNDER HOODSMOKE AND/OR AN ENGINE COMPARTMENT FIRE". *TR

I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAVE CONNECTED DEALER TWICE, HAVE CONTACTED CHRYSLER GROUP RECALL CENTER BUT VEHICLE IS NOT FIXED. DEALER TELLS ME THEY DON'T HAVE THE PART TO FIX. CHRYSLER DID NOT RESPOND AFTER CONNECT NOTICE. *TR

TOWING 5TH WHEEL TRAILER UPHILL IN LOW GEAR, LOST POWER,BIG BANG SMOKE FIRE.!!! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PULLING A TRAILER, THE VEHICLE STARTED LOSING ENGINE POWER. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND THERE WERE FLAMES COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

I LEFT THE TRUCK RUNNING, I WALKED ABOUT 20 FEET AWAY WHILE DOING SOME CLEANING ON MY PROPERTY AND WHEN I TURNED AROUND I SAW WHAT LOOKED LIKE THE GROUND ON FIRE. IT LOOKED LIKE FIRE DRIPPING DOWN FROM UNDERNEATH THE TRUCK AND IN NO TIME THE TRUCK BURNED TO THE GROUND. WHAT DO I NEED TO DO AT THIS POINT? SHOULD I GET AN ATTORNEY? *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON AND IN PARK, THE UNDERCARRIAGE AREA OF THE CABIN CAUGHT FIRE WHICH CAUSING THE VEHICLE TO BECOME ENGULFED IN FLAMES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT OR HOW THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AFTER THE FAILURE WAS EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

RECALL P65, RECEIVED NOTICE IN OCT. 2014, CONTACTED DODGE DAY LETTER WAS RECEIVED. ASKED IF VEHICLE WAS SAFE TO DRIVE AT WHICH TIME THEY STATED "WE CAN NOT TELL YOU IF YOUR VEHICLE IS SAFE OR NOT", ASKED TO SCHEDULE SERVICE AND INFORMED NO PARTS AT THIS TIME...FAST FORWARD 5 MONTHS..ON THE DODGE WEBSITE IT CLEARLY STATES MY VEHICLE MUST BE INSPECTED FOR FUEL LEAK ON THIS RECALL...SO I CALL DODGE AND ONCE AGAIN I'M TOLD NO PARTS YET, THEY DON'T EVEN KNOW WHAT PARTS ARE NEEDED, SO I ONCE AGAIN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THAT I WON'T HAVE AN ENGINE FIRE AND RECEIVED THE SAME RESPONSE AS LAST TIME...I ASKED IF AT LEAST MY VEHICLE CAN BE INSPECTED TO SEE IF IT HAS A FUEL LEAK SO I KNOW IF IT'S SAFE TO DRIVE AND THE RESPONSE WAS NO, SINCE NO PARTS, "ITS A LIABILITY ISSUE IF THEY INSPECT AND DON'T HAVE PARTS".....NOR WILL THEY PROVIDE A RENTAL AND GUESS WHAT IF IT CATCHES FIRE THEY WON'T PAY FOR IT...I DIDN'T SPEND OVER 50K TO HAVE A LAWN DECORATION, I BOUGHT THE VEHICLE TO DRIVE! *TR

MY LEFT TIE ROD SNAPPED AS I WAS BACKING OUT OF MY PARKING SPOT. THERE IS ALREADY A RECALL ON THIS MATTER. WRITING TO YOU JUST TO GET THIS INFORMATION OUT TO AS MANY AS POSSIBLE. I WENT TO TRI COUNTY CHRYSLER IN POTTSTOWN, PA TO GET AN INSPECTION TO SEE IF I NEEDED THE RECALL WORK DONE. I WAS TOLD THAT I DID NOT NEED THE RECALL DONE, SO THEY ENTERED MY VIN IN SAYING THEY COMPLETED THE WORK. SO A COUPLE WEEKS LATER MY TIE ROD SNAPS, SO MUCH FOR NOT NEEDING THE RECALL DONE. SO I GET IT TOWED TO ANOTHER DEALER AND THEY SAY YES I NEED THE RECALL DONE AND DO THE WORK. SOMETHING NEEDS TO BE DONE ABOUT THIS. THIS IS A VERY SERIOUS MATTER, I COULD HAVE BEEN SERIOUSLY INJURED OR COULD HAVE INJURED SOMEONE ELSE. *TR

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). TWO DEALERS STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST TO HAVE THE VEHICLE REPAIRED. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 REGARDING OUR DODGE 2500. WE BEGIN THE PROCESS TO HAVE IT REPAIRED IN JANUARY WITH OUR LOCAL DEALER. IN APRIL WE FINALLY GOT IN TO HAVE IT INSPECTED. WE DO HAVE THE FAULTY LEFT TIE ROD BALL STUD THAT NEEDS REPLACING. OUR LOCAL LINWOOD CHRYSLER DEALER TELLS US, IN SEVERAL ATTEMPTS TO HAVE THE WORK DONE, THAT THEY HAVE ONLY RECEIVED 2 PARTS FROM CHRYSLER. WHEN WE CONTACTED THE 2ND DEALER THEY TOLD US A SIMILAR SITUATION. WE HAVE WENT FROM # 7 ON THE LIST, TO # 31, AND NOW ARE # 41. WHEN WE CONTACTED CHRYSLER WE WERE TOLD THAT 5-6 OF THESE REPAIR PARTS ARE SHIPPED WEEKLY TO EACH DEALERSHIP WITH WAITING LIST. WE HAVE FOUND THAT CHRYSLER IS SHIPPING ONE PART EVERY 21 DAYS TO SOME DEALERSHIPS, SOMETIMES. THEY REPEAT THE SAME "FAIR DISTRIBUTION" LINE TO US, THE CUSTOMER, AND I HAVE NO IDEA WHAT THEY ARE TELLING THEIR DEALERS. WE HAVE NOT DROVE THIS EXPENSIVE, FAULTY TRUCK FOR 8 MONTHS BECAUSE OF THIS SAFETY ISSUE. WE ARE UNHAPPY ABOUT THE LIES OF "PARTS ON ORDER". *TR

3 DIFFERENT INSTANCES, WHILE TRAVELING FROM DIFFERENT ROAD SURFACES,CEMENT TO GRAVEL, GRAVEL TO TAR. SEEMS SMALL DIFFERENCE IN ROAD HEIGHT CAUSES TRUCK TO SHAKE VIOLENT,AND LOSE CONTROL OF STEERING ABILITY.2 OF 3 TIMES ENDED UP COMING TO A STOP IN DITCH. ONLY AFTER CROSSING BOTH LANES.THANK GOD THERE WAS NOBODY ELSE ON THE ROAD AT THE TIME. AFTER THE SECOND TIME IT HAPPENED I WENT ON LINE TO SEE IF ANYBODY ELSE HAD THIS HAPPEN TO THEM. WHAT I FOUND WAS THAT THEY DID AND THEY HAVE A TERM FOR IT [ THE DODGE DEATH SHAKE ]. THE AFTER MARKET EVEN MAKES PARTS TO CORRECT THE PROBLEM. FROM NEW STEERING LINKS ,STEERING BOXES.AND FRAME STIFFENERS. MAKES A PERSON WONDER,IF THEY HAVE A TERM FOR IT,AND MAKE PRODUCTS TO STOP IT.WHAT THE HELL YOU ARE DOING ABOUT IT?. AND WHY DO CONSUMERS HAVE TO PAY THOUSANDS OUT OF POCKET, TO REPAIR AN POORLY DESIGNED PRODUCT THEM SELVES? FROM LAWSUITS TO LIES AND EVERYTHING IN BETWEEN.

I WAS GIVEN NOTICE OF RECALL ON DECEMBER 9TH 2014.RECEIVED ANOTHER NOTICE THIS MONTH ON THE FUEL HEATER. I HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY DO NOT HAVE THE PART.IT HAS BEEN OVER 6 MONTHS SINCE THE FIRST RECALL NOTICE THEN THEY SEND ANOTHER ONE AND STILL DO NOT HAVE THE PARTS.WHAT GOOD IS A RECALL OF A DANGEROUS SITUATION WITH THE VEHICLE AND THE MANUFACTURE DOES NOT SUPPLY THE PARTS! I HAVE ALSO HAD A PROBLEM AND MADE A REPORT BEFORE ABOUT THE TRUCK NOT STOPPING OR SLOWING DOWN.THE ELECTRONIC THROTTLE STICKS AND THIS IS VERY DANGEROUS.

WAITING FOR 2 MONTHS FOR RECALL DEEMED UNSAFE TO DRIVE. *TR

I WAS DRIVING AT 60 MPH WHEN I HAD TO COME TO A STOP BECAUSE OF TRAFFIC AND THE THROTTLE APPARENTLY DID NOT DISENGAGE CAUSING ME TO SLAM ON THE BRAKES HARD. ONLY AFTER A FEW SECONDS WHEN I STOPPED DID THE VEHICLE DOWNSHIFT AND RETURNED TO IDLE FUNCTION.THIS HAS HAPPENED BEFORE AND SINCE THIS INCIDENT.THE VEHICLE HAS ALSO IDLED HIGH AT TIMES AND WILL NOT SLOW DOWN WHEN REMOVING PRESSURE TO THE FUEL PEDAL.IT IS AS IF THE THROTTLE ASSEMBLY STICKS WHICH IS AN APPARENT ELECTRICAL MALFUNCTION.THIS IS AND HAS BECOME A SERIOUS SAFETY ISSUE WITH THIS VEHICLE. I HAVE MADE A COMPLAINT BEFORE AND CONTACTED DODGE RAM ABOUT THIS WITH NO SATISFACTION.I WILL BE DRAFTING A REGISTERED LETTER TO NHTS BOARD AND DODGE RAM RELEASING LIABILITY FROM THIS ISSUE UNTIL IT IS RESOLVED. I ALSO HAVE A RECALL ABOUT THE FUEL FILTER HEATER FROM DECEMBER AND STILL THE MANUFACTURE HAS NOT PROVIDED THE PARTS SO AS TO FIX THIS PROBLEM WHICH CAN CAUSE FIRES IN THE ENGINE COMPARTMENT. *TR

WHILE DRIVING MY 2012 DODGE RAM 2500 ON A FOUR LANE HIGHWAY THE FRONT RIGHT FIRESTONE TRANSFORCE TIRE BLEW OUT. THE BLOW OUT WAS IMMEDIATE AND UNEXPECTED. THE TRUCK CAREENED FROM MEDIAN TO MEDIAN BARELY MISSING ANOTHER VEHICLE UNTIL I WAS FINALLY ABLE TO BRING IT UNDER CONTROL. I AM A VERY EXPERIENCED DRIVER, KNEW NOT TO HIT THE BRAKES AND BELIEVE THAT A LESS EXPERIENCED PERSON MAY HAVE HAD A WORSE OUTCOME. I DO HAVE PICTURES. *TR

I HAVE RECEIVED MY FOURTH RECALL NOTICE FOR N49/NHTSA 13V-529. DEALER IN LEXINGTON PARK STILL HAS NO PARTS. I AM ON WAITING LIST FOR THE PAST 4 MONTHS. CHRYSLER IS FAILING TO TAKE ACTION ON RECALL. *TR

I RECEIVED THE RECALL NOTICE IN JANUARY 2014 AND WENT TO MY LOCAL DEALER. THEY SAID TO CHECK BACK IN FEBRUARY. I CALLED IN FEBRUARY AND THEY SAID CHECK BACK IN MARCH. I WAS TOLD THAT THE PARTS AREN'T EVEN AVAILABLE. I CHECKED AGAIN IN APRIL, THEY SAID CALL BACK IN MAY WHICH I DID AND MY PARTS WERE ORDERED MAY 1, 2014. IT'S JUNE 9, 2014 AND I CALLED MY DEALER TO FIND OUT WHEN TO BRING MY TRUCK BACK. THEY SAID IT WILL BE A COUPLE MONTHS BECAUSE THEY ARE ONLY GIVEN A COUPLE PARTS AT A TIME. FORTUNATELY I'VE NOT HAD AN ACCIDENT BUT YOU WOULD THINK FOR A STEERING DEFECT THE MANUFACTURER WOULD MAKE THIS PART A PRIORITY. MY COMPLAINT IS THAT NEITHER THE MANUFACTURER OF THE VEHICLE NOR THE FAULTY PART HAVE REMOTELY RESPONDED IN AN ACCEPTABLE TIMEFRAME FOR A DEFECT THAT COULD RESULT IN SERIOUS INJURY OR PROPERTY DAMAGE. *TR

MY TRUCK WOULD NOT CRANK OVER WHEN I WENT TO DRIVE IT. DODGE DEALERSHIP HAS HAD IT OVER A WEEK AND THOUGHT IT WAS THE TIPM MODULE. THE GOT ONE 4 DAYS LATER AND NOW IT WONT ALLOW PROGRAMMING SO IT IS STILL NOT FIXED AND I AM LEFT WITHOUT A TRUCK WHILE THEY LEARN HOW TO FIX IT AT MY EXPENSE. SO FAR I HAVE BEEN QUOTED $920 FOR THE PART AND $260 FOR THE LABOR. THE SERVICE MANAGER SAID HE WOULD TAKE THE MASTER MECHANIC FROM THE FLEET DEPARTMENT TO START ANOTHER DIAGNOSIS PROCESS. *TR

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED FUEL VAPORS AS WELL AS SMOKE EMITTING FROM THE AIR VENTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE A 2012 RAM 2500 WITH 20,000 MILES. WHENEVER YOU GO OVER A BUMP OR RAILROAD TRACK THE TRUCK STARTS TO WOBBLE UNCONTROLLABLY THAT YOU NEED TO COME TO A COMPLETE STOP. ON ONE OCCASION I WAS ON THE NEW YORK THRUWAY TRAVELING AT 70 AND HIT A BUMP AND COULDN'T EVEN SEE STRAIGHT IT WAS WOBBLING SO BAD. HAVE BROUGHT TO DEALER WHEN IT FIRST HAPPENED LAST YEAR AND WAS TOLD IT WAS A BAD STEERING DAMPENER WAS REPLACED AND PROBLEM STILL EXISTS. MY WIFE WILL NOT USE THE TRUCK BECAUSE IS TERRIFIED OF THE ISSUE. I HAVE OWNED MANY RAM TRUCKS AND HAVE NEVER HAD THIS PROBLEM. AN INEXPERIENCED DRIVER COULD RESULT INTO A SERIOUS ACCIDENT.

I PURCHASED A 2012 RAM TRUCK FROM MELLOY DODGE WITH 14,000 MILES ON IT. I HAVEN'T EVEN HAD IT A YEAR AND IT WAS A TOP OF THE LINE TRUCK. SO, IT IS STILL UNDER FACTORY WARRANTY PLUS THEY SOLD ME AN EXTENDED PLATINUM WARRANTY. A COUPLE WEEKS AGO, I WENT TO GET IN MY TRUCK IN THE MORNING AND IT WAS COMPLETELY DEAD AND WOULD NOT START. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY TOWED THE TRUCK TO THE DEALERSHIP. THE POWER MODULE WENT OUT ON THE TRUCK. THE SERVICE WRITER THEN CALLED ME TO SAY THERE WAS A SCRATCH ON ONE OF THE POSTS UNDER THE ENGINE SO THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY AND I MUST PAY IT OUT OF POCKET. I NEVER DID ANYTHING TO THAT TRUCK. I WOKE UP AND IT WAS COMPLETELY DEAD. THE DEALER FOUND ANY EXCUSE TO GET OUT OF COVERING THE REPAIR UNDER WARRANTY. PLUS, I PURCHASED THE TRUCK FROM THEM USED. THE SCRATCH ON THE POST WAS PROBABLY THERE ALL ALONG. THEY LOOKED FOR A REASON TO GET OUT OF COVERING THE TRUCK UNDER WARRANTY. I HAVE NEVER HAD TO DEAL WITH SUCH DISHONEST, UNETHICAL PEOPLE. THIS IS NOT ACCEPTABLE OR FAIR. IT IS DISHONEST. I AM VERY UPSET I HAD TO PAY AN ALMOST $1000 REPAIR DUE TO THIS. THEY SHOULD NOT BE ALLOWED TO GET BY WITH TREATING CUSTOMERS LIKE THIS AND BEING DISHONEST IN THE WAY THEY DEAL WITH CUSTOMERS. I DID TRY TO CONTACT THEM TO RESOLVE THIS TO NO AVAIL. I WONDER IF NEXT TIME I HAVE A REPAIR, IF THEY WILL FIND A BOGUS EXCUSE TO GET OUT OF HONORING THEIR WARRANTY AND DOUBLE PLATINUM TOP OF THE LINE WARRANTY. THIS IS UNACCEPTABLE! WHAT GOOD IS A WARRANTY? *TR

TL- THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

AFTER A LONG ROD TRIP, I WAS PARKING MY TRUCK AND THE LEFT TIE ROD BROKE. IF I WAS DRIVING AT 65 MILES AND HOUR I COULD BE DEAD NOW. DODGE WANTS ME TO TOW MY TRUCK AND THEY ARE GOING TO DO ME THE "FAVOR" OF REPLACING AT NO COST...I HAVE TO GET MYSELF ANOTHER TRUCK TO DRIVE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT DUSK AT APPROXIMATELY 70 MPH, THE HEADLIGHTS ACTIVATED AND THEN INDEPENDENTLY DISENGAGED. THE HEADLIGHTS WERE MANUALLY ENGAGED IN ORDER TO CONTINUE DRIVING. ON A SEPARATE OCCASION, THE TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE THREE BRAKE STOP LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE TWICE DEALER, WHO INFORMED THERE WAS AN ELECTRICAL SHORTAGE WITHIN THE FUSE BOX AND THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

RECALL IS FOR THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITION. I TOOK MY TRUCK IN 45 DAYS AGO. PARTS ARE SO LIMITED THAT THE DEALER IS SAYING IT COULD BE 6 MONTHS OR MORE BEFORE THE PARTS COME IN TO FIX WHAT APPEARS COULD BE A SERIOUS ISSUE. I HAVE NOT ACTUALLY HAD AN INCIDENT. *TR

I PURCHASED THIS VEHICLE FROM STEW HANSEN RAM ON APRIL 3, 2014. DURING THE PURCHASE PROCEDURE, I WAS NOT FULLY INFORMED OF THE EXISTING RECALL N49. IT WAS NOT UNTIL SEVERAL WEEKS LATER WHEN I RECEIVED AN EMAIL NOTICE OF AN OIL CHANGE BEING DUE THAT I FOUND OUT ABOUT THE RECALL, AS IT WAS INCLUDED IN THE MAINTENANCE NOTICE. I THEN FOUND OUT ABOUT THE PARTS UNAVAILABILITY. I WAS VERY CLEAR WHEN BUYING THE VEHICLE THAT I WOULD BE TOWING A TRAVEL TRAILER TO CA WITH IT THIS SUMMER. I BELIEVE THE DEALER WAS QUITE REMISS IN NOT INFORMING ME OF THE SITUATION PRIOR TO THE SALE. I ALSO BELIEVE IT SHOULD BE ILLEGAL TO SELL A RECALLED VEHICLE THAT HAS NOT BEEN REPAIRED, ESPECIALLY ONE WITH POTENTIAL LOSS OF STEERING CONTROL. THE DEALER HAS BEEN UNABLE TO PROVIDE A TIME FRAME FOR REPAIR. *TR

TRIED CALLING IN FOR THE LEFT FRONT TIE ROD RECALL TO AUTO NATION DODGE AND THEY TOLD ME THAT THEY HAVE RECALLED THE PARTS TO FIX. CALLED THE CHRYSLER HELP LINE AND THEY WERE NOT HELPFUL AT ALL. THE LADY I TALKED TO COULD NOT TELL ME WHEN CHRYSLER IS SUPPOSED TO HAVE THE PART TO FIX THE RECALL. WHY IS CHRYSLER SENDING OUT NOTIFICATIONS AND TELLING PEOPLE TO CALL THERE LOCAL DEALERS TO FIX THE RECALL WHEN THEY DO NOT HAVE THE PARTS TO FIX AND WHY IS IT TAKING SO LONG? *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE TARDER BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THERE WAS A WARNING BELL THAT SOUNDED THROUGHOUT THE VEHICLE FOR 15 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS CONTACTED AND REPLACED THE TARDER BRAKE CONTROLLER. THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS SCHEDULED FOR ANOTHER APPOINTMENT. THE FAILURE MILEAGE WAS 19,000.

I AM A MARINE STATIONED ABOARD MCAS NEW RIVER IN JACKSONVILLE NC. I HAD JUST DROPPED MY SON OFF AT HIS BABYSITTER. I ARRIVED AT WORK AND AS I WAS PULLING INTO MY PARKING SPOT I NOTICED THAT MY TRUCK WOULD NOT TURN. I CAME TO A STOP JUST BEFORE I HIT THE TRUCK NEXT TO ME. I PUT THE TRUCK IN REVERSE AND I NOTICED A DRAGGING SOUND COMING FROM THE FRONT OF MY TRUCK. I GOT OUT OF THE CAB AND CHECKED IT OUT. THAT IS WHEN I NOTICED THAT THE LEFT TIE BAR HAD SHEARED FROM THE UJOINT. I WAS LUCKY THAT I WAS NOT DRIVING AT A HIGH RATE OF SPEED WHILE MY SON WAS IN THE TRUCK WHEN THIS HAPPENED. TO SURVIVE 4 DEPLOYMENTS TO IRAQ BUT TO ONLY GET KILLED BY A BROKEN BOLT. WHEN I DROPPED IT OFF I WAS TOLD THAT IT WOULD GET FIXED WITH THE SAME HARDWARE THAT FAILED IN THE FIRST PLACE BECAUSE THEY NEW PARTS WERE NOT AVAILABLE. I AM A HELICOPTERS MECHANIC AND I AM NOT NEW TO SAFETY AND QUALITY MAINTENANCE SO THE IDEA OF PUTTING THE SAME PART ON THAT FAILED BEFORE DOES NOT SEEM RIGHT TO ME. IF IT WERE SOMETHING IN THE ENTERTAINMENT SYSTEM OR MAYBE THE COMFORT CONTROL, I COULD SEE SOMETHING LIKE THIS BEING DONE. NOT THE STEERING!!! WE ARE BEING TOLD THAT I WOULD NOT BE ABLE TO HAVE COURTESY VEHICLE FROM THE DEALER BECAUSE THEY DON'T OFFER THEM BECAUSE OF RECALLS. SO THEY TELL ME THAT THEY WILL FIX MY TRUCK WITH RECALLED PARTS AND GIVE IT BACK TO ME TO DRIVE UNTIL PARTS COME IN. REALLY!! SO I RISK THE LIVES OF MY FAMILY MEMBERS CAUSE DODGE WANTS TO SAFE A BUCK. I DON'T BELIEVE THAT I AM RESPONSIBLE FOR THIS AND DODGE SHOULD STAND BEHIND THE PRODUCT IT PRODUCES. THIS IS A SAFETY CONCERN THAT MUST BE ADDRESSED. IT LEAVES ME AND OTHER FAMILIES NO CHOICE BUT TO DRIVE A DANGEROUS VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT MADE NUMEROUS CALLS TO SCHEDULE THE RECALL REPAIR AND THE VEHICLE HAD STILL NOT BEEN INSPECTED NOR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS PULLING TO THE LEFT UPON APPLYING THE BRAKE PEDAL TO NO AVAIL. THE CONTACT WAS EXPERIENCING THE FAILURE WHILE WAITING TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 20,000.

FRONT END HAS POPPING NOISE IN IT. DEALER TOLD ME I WOULD HAVE TO HAVE STEERING LINKAGE REPLACE SOON. I SEE THERE WAS A RECALL ON MY YEAR/MODEL TRUCK BUT I NEVER RECEIVED A RECALL FOR THIS PROBLEM. SHOULD I NOT BE DRIVING IT MUCH BECAUSE OF THIS RECALL? THIS HAS BEEN ONGOING FOR SEVERAL YEARS, THEY JUST MENTIONED IT IN THE LAST TIME I GOT IT SERVICED AND ANOTHER RECALL TAKEN CARE OF. HAS DONE THIS SINCE I PURCHASED TRUCK NEW IN FEBRUARY OF 2012.