NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHCILE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
MY DIGITAL CLUSTER IS OUT. CAN'T SEE INFO IF SOMETHING IS WRONG WITH TRUCK. IT'S LIKE THE SAME ISSUE WITH RECALL 13V486000 BUT CHRYSLER SAYS IT DOESN'T COVER MY TRUCK. IT HAS LEFT ME STRANDED ON THE SIDE OF THE ROAD BECAUSE I COULDN'T TELL WHAT WAS WRONG WITH TRUCK WHEN IT WAS DINGING.
I HAVE A 2014 DODGE RAM2500 TRUCK, THERE WAS A SAFETY RECALL ON THE WELDING ON THE FRONT SUSPENSION TRACK BAR FRAME BRACKET THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS. THE FIX WAS TO HAVE A BRACKET PLACED WITH ONE 60-70MM LONG M10 BOLT WITH 1.5 PITCH THREADS, ONE M10X1.5 PITCH THREAD NUT, THREE M10 FLAT WASHERS I BROUGHT MY TRUCK IN BECAUSE IT START POPPING EVERY TIME IN TURNED EITHER RIGHT OR LEFT I WAS TOLD THAT THE RECALL FIX HAD EXPIRED THERE NO WARRANTY ON THIS TO FIX IT NOW. SO I'M CONFUSED IT A SAFETY ISSUE AND NOT COVERED UNDER THE RECALL?? BECAUSE THE RECALL FIX HAS NO WARRANTY THE WARRANTY IS ONLY FOR 2 YEARS. SO I BOUGHT A TRUCK NEW WITH DEFECTS AND IT MY PROBLEM THAT WE'RE NOT KNOWN AT THE TIME FROM THE MANUFACTURE. NOT SURE HOW THIS IS RIGHT OR FAIR TO THE CUSTOMER. IT A SAFETY ISSUE NOT COSMETIC. MY TRUCK ONLY HAS 80.000 AND IT A DIESEL SHOULD LAST A LONG TIME. PLEASE HELP THANK YOU
WHILE DRIVING MY VEHICLE DOWN THE HIGHWAY I HAD A BUMP/POT HOLE AND STARTED GETTING WHAT IS DESCRIBED AS DEATH WOBBLE IN THE FRONT END. I HAVE HAD THE RECALL DONE ON SOME STEERING COMPONENTS. NOT SURE WHAT THEY WERE. THIS IS HAPPENED TO ME AT LEAST THREE TIMES IN THE LAST MONTH. I TOOK IT TO A REPAIR SHOP THEY LOOKED AT THE FRONT END/STEERING COMPONENTS AND SAYS THEY CANNOT FIND ANYTHING WRONG.
STARTED SMELLING FUEL IN THE CAB FOLLOWED BY FUEL LEAKING WHILE DRIVING. VEHICLE IS SMOKING FROM THE AMOUNT OF FUEL THAT IS LEAKING. THE ENTIRE UNDER CARRIAGE IS COVERED IN FUEL. THIS IS DUE TO A FAULTY INJECTOR LINE AND # 6 INJECTOR TUBE. THIS COULD POTENTIALLY CAUSE A FIRE AND DEATH.
TRANSMISSION 68RFE LOSES POWER DUE TO THE ACCUMULATOR RETENTION PLATES SCREWS BECOMING LOOSE, FALLING INTO THE OIL PAN WHICH RESULTS IN THE ACCUMULATOR RETENTION PLATE TO DEFORM AND THE PISTONS TO DISLODGE RESULTING IN IMMEDIATE POWER LOSS. THIS OCCURRED WHILE DRIVING IN TRAFFIC AT 50 MPH REQUIRING ME TO TAKE EVASIVE ACTION TO AVOID COLLISIONS WITH OTHER COMMUTERS.
FACTORY TRAILER BRAKE CONTROLLER SYSTEM SINCE 2015 EVERYTIME I TOW A TRAILER WITH TRAILER BRAKES, I HAVE TRAILER BRAKES RANDOMLY CONNECT AND DISCONNECT. THE TRAILER LIGHTS CONTINUE TO WOULD WHILE THIS IS GOING ON. I HAVE HAD THE WIRING AND TRAILER BRAKING SYSTEM INSPECTED ON MY 32 FT ENCLOSED TRAILER AFTER IT HAPPENED THE FIRST TIME. THEY CLEANED UP THE CONNECTOR AND THERE WAS NO ISSUES WITH THE SYSTEM. I CLEANED AND INSPECTED MY CONNECTOR ON MY TRUCK AND THE TESTER HAS SHOWN EVERYTHING IS POWERING UP RIGHT WHEN I DID IT. I TOOK IT TO DODGE TOWN IN RAPID CITY SOUTH DAKOTA IN 2015 BEFORE I WAS GOING ON A LONG TRIP. THEY FOUND NOTHING WRONG AND IT CONTINUES TO HAPPEN EVERY TIME I TOW A TRAILER WITH TRAILER BRAKES.
ALIGNMENT RECALL PERFORMED ON TIME, BUT DAMAGE DONE TO FRONT RIGHT TIRE FROM THE RECALL. ALIGNMENT COULDN'T BE DONE BY A SHOP AND TOOK IT TO A DEALER WHO RE-DID THE WORK AND CHARGED $2000. SEARCH INDICATES THAT CHRYSLER RAM COMPANY DID A TEMPORARY FIX IN THE RECALL WHICH CAUSED THE PROBLEM. I SHOULD GET A REFUND FOR THE WORK THEY HAD TO DO TO FIX THE ORIGINAL RECALL ($2000)*DT*DT*DT*JB CONSUMER STATED RECALL WAS CORRECTED ON TIME.*JB*DT*JB
I WAS DRIVING AND STOP AND A STOP LIGHT. THEN I STARTED TO GO AND HAD HEARD AND FELT AN IMPACT FEELING WITH ENGINE REVING AND NOT GOING ANYWHERE. ALL I HEARD WAS WHINING. ALSO THERE WAS NO MOVEMENT IN ANY GEARS. I GO PUSH CAR FROM ANY GEAR.!TOOK TO A SHOP AND THEY SAID COULD BE A FACTORY DEFECT. THE SPINDALES ON TRANSFER CASE AND TRANSMISSION OUTPUT SHAFT WORE DOWN WITH RUST AND WATER. SO FAR COST IS 1900 OF REPAIRS. NEED TO BE FIXED ASAP
UNABLE TO SHIFT FROM PARK TO REVERSE
VEHICLE PHONE NEEDS SERVICE
2014 RAM 2500 PARTS - SHIFT LEVER BRACKET - 5057506AH BROKE.
PLEASE REFER TO TRACKING NUMBER 11348377, YOU ASSIGNED THAT TO MY ORIGINAL COMPLAINT WITH NO FEEDBACK OR UPDATES. NOW YOU HAVE ISSUED RECALL NUMBER 20V043000 WHICH ADDRESSES THE EXACT SAME PROBLEM IN MY INITIAL COMPLAINT/CONCERN. THE REAL PROBLEM THAT RAM WONT TELL YOU IS THAT WHEN THE SEPERATOR PLATE IN VALVE BODY FAILS, THE HYDRAULIC PRESSURE GOES PLACES ITS NOT SUPPOSED TO CAUSING ACCUMULATOR PISTONS TO ACTIVATE AT WRONG TIMES CAUSING CATASTROPHIC FAILURE AS I EXPERIENCED WHILE DRIVING AT ONLY 57K MILES. AS I PREVIOUSLY STATED IN ORIGINAL COMPLAINT, THIS FAULTY PLATE IN VALVE BODY HAS EXISTED FOR MANY YEARS WITH NUMEROUS COSTS FROM MANY CUSTOMERS. IT IS MY OPINION THAT I HIGHLY RECOMMEND YOU FOLKS ENGAGE WITH RAM AND JUSTIFY EXTENDING THIS RECALL TO AT LEAST THE 2014 MODEL YEAR WITH REPAIR COST REIMBURSED TO ORIGINAL OWNERS. THIS FAILURE LEAD TO A COST OF $4700 INCLUDING WARRANTY THAT I SHOULD NOT HAVE HAD TO PAY HAD RAM BEEN MORE CONSUMER MINDED ALL THESE YEARS. PERHAPS NOT ENOUGH PEOPLE HAVE COMPLAINED ABOUT THIS PARTICULAR PROBLEM BUT THIS DEFINITELY NEEDS MORE ATTENTION APPLICABLE BACK TO THE 2014 MODEL YEAR IF NOT EARLIER. THANK YOU
THIS IS THIRD TIME REPORTING/ASKING FOR ASSISTANCE...... PLEASE REFERENCE TO CASE # 11348377 FROM ABOUT 7 AUGUST AND REFERENCE TO CASE NUMBER 11352009 FILED THIS MONTH. I HAVE RECEIVED ZERO FEEDBACK ON THIS MATTER AND WOULD LIKE TO KNOW WHY ? FURTHERMORE, I HAVE RESEARCHED ON THE NHTSA WEB SITE FOR SIMILAR PROBLEMS RELATED TO MY 2 PREVIOUS ATTEMPTS TO REACH YOU. FROM 2014 - 2018 MODEL YEAR, THERE WERE NUMEROUS COMPLAINTS FILED WITH NHTSA REGARDING PREMATURE TRANSMISSION FAILURE ON RAM 2500/3500 TRUCKS WITH THE 68RFE TRANSMISSION. AND 3-4 MONTHS AGO, A RECALL WAS ISSUED ....20V043000 ADDRESSING THE SAME PROBLEMS THAT I EXPERIENCED WITH MY TRUCK, A 2014 RAM 2500 WITH 68RFE. I ASKED FOR SUPPORT IN THAT YOU ENGAGE WITH RAM ABOUT THESE FAILURES THAT I AND OTHER HAVE REPORTED ON YOUR WEB SITE. FURTHERMORE, AM HOPING YOU FOLKS ARE NOT GULLIBLE ENOUGH TO BELIEVE RAM ON CURRENT RECALL THAT SAYS TRANSMISSION FLUID CAN COME OUT OF THE DIPSTICK TUBE AND THE CORRECTIVE ACTION IS TO REPLACE THE SEPERATOR PLATE IN THE VALVE BODY !!! WHILE THE ENGINE IS RUNNING, OIL WILL CONTINUE TO CYCLE THRU TRANSMISSION AND COOLER ...... HIGHLY UNLIKELY IT WILL COME OUT OF DIPSTICK TUBE BECAUSE THE SEPERATOR PLATE GASKET FAILED. WHAT IS MOST LIKELY TO HAPPEN IS WHAT I EXPERIENCED , THAT WHEN THE SEPERATOR PLATE FAILED, HYDRAULIC PRESSURE IS SUDDENLY LOST AT CERTAIN VALES IN THE VALVE BODY SIMULTANEOUSLY ROUTING HYDRAULIC PRESSURE WHERE ITS NOT SUPPOSED TO GO RESULTING IN ACCUMULATOR PISTON FAILURE AND EVENTUALLY COMPLETE VALVE BODY FAILURE RESULTING IN TOTAL TRANSMISSION FAILURE. PLEASE DON'T ALLOW RAM TO " BS " YOU BY SAYING OIL WILL COME OUT OF THE DIPSTICK TUBE AND WHY THEN I ASK, PER THE RECALL LETTER, THIS HAS NOTHING TO DO WITH RE-PROGRAMMING THE PCM ! MY TRANSMISSION FAILURE OCCURED WHILE DRIVING AT ABOUT 30 MPH WHEN WITHOUT WARNING, THREW MULTIPLE DTC'S. I NEED HELP FROM YOU !!!
VEHICLE HAS 57K MILES AND TRANSMISSION ACHIEVED COMPLETE FAILURE. TRAVELING AT ABOUT 35MPH, GOING STRAIGHT IN CITY TRAFFIC AND MIL LIGHT CAME ON, INITIAL CODE READ SHOWED 3 FAULTS IN TRANSMISSION. SPECIFIC DIAGNOSIS WAS GRIM AND FINAL DIAGNOSIS BY TRANSMISSION CLINIC VALIDATED TOTAL TRANSMISSION FAILURE. THIS VEHICLE WAS PURCHASED NEW ON JULY 14 2014 AND HAS BEEN METICULOUSLY MAINTAINED PER OWNERS MANUAL DURING WARRANTY PERIOD. INTERNET RESEARCH FOUND NUMEROUS ARTICLES ABOUT THE 68RFE TRANSMISSION HAVING A POORLY DESIGNED VALVE BODY THAT ALLOWS HIGH PRESSURE FLUID TO BE ROUTED TO MULTIPLE CLUTCHES SIMULTANEOUSLY RESULTING IN CATASTROPHIC FAILURE THAT I EXPERIENCED. I HAVE NO DOUBT THAT BASED ON THIS GENERATION OF 68RFE TRANSMISSION, THAT RAM WAS FULLY AWARE OF POTENTIAL DEFECTS/FAILURE YET HAS TAKEN NO ACTION TO INITIATE INSPECTIONS AND/OR REPAIRS AND REQUEST THAT THE NHTSA INITIATE CONTACT WITH RAM AND DISCUSS THIS MATTER. REPAIRS ARE IN PROGRESS AT " TRANSMISSION CLINIC " IN COLORADO SPRINGS, COLORADO 3875 INTERPARK DR, 719-471-0777 WITH AN ESTIMATED COST OF $4500.
TL* THE CONTACT'S PARENTS OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO NORTHWEST JEEP CHRYSLER DODGE RAM (10600 SW CANYON RD, BEAVERTON, OR 97005) ON MULTIPLE OCCASIONS WHERE THE TRANSMISSION MOUNT AND TRANSMISSION WERE REPLACED. DESPITE THE REPAIRS, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
AFTER STARTING THE VEHICLE OR WHILE DRIVING, THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT, AND MESSAGE ( 5 MPH. MAX SPEED IN 200 MI.) AND STARTS COUNTING DOWN THE MILEAGE. SOMETIMES THE MESSAGE WILL CHANGE AND DISPLAY ( 5 MPH MAX SPEED IN 50 MI., AND START COUNTING DOWN), EVEN THOUGH THE ORIGINAL MESSAGE WAS JUST DISPLAYING 194 MI., UNTIL THE 5 MPH MAX SPEED DERATE WOULD HAPPEN. THE D.E.F. (DIESEL EXHAUST FLUID) GAUGE READS EMPTY, EVEN THOUGH IT IS FULL. SOMETIMES THE VEHICLE WILL DISPLAY A DERATE MESSAGE OF 5 MPH MAX SPEED IN 200 MI. AND TO FILL D.E.F. AND COUNT DOWN, EVEN THOUGH THE D.E.F. TANK IS FULL. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERS TO HAVE THE ISSUE RESOLVED AND BOTH DEALERSHIPS HAVE REPLACED THE D.E.F. PUMP WHICH WASN'T UNDER WARRANTY. THE ISSUE STILL HASN'T BEEN RESOLVED AND IS CURRENTLY BACK AT THE DEALERSHIP FOR THE THIRD TIME. RAM HAS BEEN CONTACTED AND CASE HAS BEEN OPENED ABOUT THE ISSUE. WHILE RESEARCHING THE ISSUE MYSELF I HAVE FOUND A RECALL: 25-001-15 REV A, AND RRT 15-063, WHICH STATES THAT THERE WAS A MANUFACTURING DEFECT WITH D.E.F. LEVEL SENSOR, AND THAT THE D.E.F. PUMP MODULE SHOULD BE REPLACED. THIS ISSUE CAN POTENTIALLY BE A SAFETY RISK IF THE VEHICLE WOULD RANDOMLY JUST DERATE WHILE DRIVING, ESPECIALLY ON THE HIGHWAY!
PATRIOT AT LT 285/60R20 TIRES 15,XXX MILES ON FOUR BRAND NEW TIRES, SUDDEN VIOLENT VIBRATION OCCURRED, STOPPED VEHICLE AND FOUND FRONT LEFT TIRE HAD BULGE IN TREAD AND WAS SEPARATING. TWO DAYS LATER SAME THING AND FOUND RIGHT REAR TIRE IN SAME CONDITION. ALL TIRES HAVE CODE DOT TBF2 FA5C 2318 2014 RAM 2500
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHIFTED TO FOURTH GEAR AND THE GEAR CEASED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RETRIEVED DTC CODE: P0750 (LR SOLENOID CIRCUIT FAULT). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,325.
TRUCK WAS IN MINOR ACCIDENT, HIT IN REAR. USAA INSURANCE. USAA ADMITTED LIABILITY FOR CLAIM AND REFERRED TO MIKE'S AUTOBODY IN CONCORD, CA. WHEN THE VEHICLE WAS PICKED UP FROM THE BODY SHOP I TOLD MIKE'S AUTOBODY THAT THE BRAKES SEEMED TO GO TO THE FLOOR AND THEY WERE FINE WHEN I BROUGHT THE TRUCK IN FOR THE BODY WORK. MIKE'S AUTOBODY REFUSED TO LOOK AT THE BRAKE ISSUE, STATING THAT THEY DID NOT DO ANYTHING TO THE BRAKE SYSTEM. THE NEXT DAY MY SON WAS BORN. GOING TO THE HOSPITAL WITH MY WIFE IN LABOR AND RETURNING WITH MY INFANT SON I NOTICED THE BRAKES ALMOST NOT FUNCTIONING. WE ALMOST HAD AN ACCIDENT. THE BRAKES CONTINUED TO DEGRADE. A LOCAL BRAKE SHOP INSPECTION REPORT STATED THAT THE BRAKE LINES WERE SMASHED UNDER THE TRUCK BED NOT ACCESSIBLE WITHOUT REMOVAL OF THE TRUCK BED. I AGAIN ASKED MIKE'S TO REPAIR THE ISSUE. I DEMANDED THEY REPAIR OR I WOULD HAVE TO SEEK LEGAL ACTION IF THEY DID NOT TAKE CARE OF THE SAFETY ISSUE THE MANAGE OF MIKE'S AUTOBODY REFUSED AND SAID "SEE YOU IN COURT." DODGE DEALER CONFIRMED THAT THE BRAKES LINES WERE CRUSHED WHEN MIKE'S AUTOBODY. DEALER TOOK PHOTOS OF ENTIRE PROCESS REMOVING TRUCK BED AND BRAKE LINES WERE CRUSHED WHEN MIKE'S AUTOBODY INSTALLED THE TRUCK BED. . MY REQUEST IS THAT THE NHTSA ISSUE A CITATION TO MIKE'S AUTOBODY AND USAA INSURANCE FOR FAILING TO ADDRESS A COMPLAINT ABOUT A POTENTIALLY LIFE-THREATENING SAFETY ISSUE TO MOTIVATE THEM TO RESPOND APPROPRIATELY TO SERIOUS HIGHWAY SAFETY ISSUES IN THE FUTURE. USAA REPRESENTATIVES ALSO DID NOT TAKE THE ISSUE SERIOUSLY AND ATTEMPTED TO AVOID FAULT BY STATING THAT THE BRAKE ISSUE MAY HAVE OCCURRED DURING THE ACCIDENT 2 YEARS AGO, IN THEIR REPLY TO THE COMPLAINT SUBMITTED TO THE INSURANCE COMMISSIONER. EVEN IF THAT WERE THE CASE, THEY ARE LIABLE. EVIDENCE SHOWS THAT THE BRAKES WERE DAMAGED BY MIKE'S AUTOBODY
THE E-BRAKE ON THIS VEHICLE DOES NOT HOLD EVEN ON A SLIGHT INCLINE. WHEN THE TRUCK IS LIGHT WITH INTERIOR WEIGHT THE E BRAKE WILL NOT HOLD, SO WHEN IT IS HEAVY WITH EQUIPMENT IT IS EVEN WORSE. THIS IS A HAZARD AND CAN CAUSE A SERIOUS ACCIDENT. WE HAVE HAD THIS LOOKED AT SEVERAL TIMES BY OUR RAM PROMASTER DIESEL MECHANIC AND WAS TOLD IT WAS A "POOR DESIGN" AND THERE IS NOTHING WE CAN DO. THIS ISSUE HAS BEEN HAPPENING SINCE WE PURCHASED THIS TRUCK NEW. *TR
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WATER ENTERED THE THIRD BRAKE LIGHT AND LEAKED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS A PUDDLE OF WATER UNDERNEATH THE REAR PASSENGER SEATS. FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS 550 N ALBERTA ST, POST FALLS, ID 83854 WAS CONTACT BY PHONE AND IT WAS CONFIRMED WHO THAT THIS WAS A KNOWN DEFECT ON SIMILAR YEAR, MAKE AND MODEL OF VEHICLES. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS ALSO INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,642.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED WHILE STOPPED, THE LOW OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND BECAME AWARE OF AN OIL LEAK UNDERNEATH THE VEHICLE. WHILE INSPECTING UNDER THE HOOD, THE CONTACT NOTICED THAT THE ALTERNATOR WIRE WAS IN CONTACT WITH THE OIL FILTER WHICH CAUSED OIL FILTER TO MELT AND LEAK UNTO THE GROUND. THE CONTACT PERFORMED THE NECESSARY REPAIRS HIMSELF. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,600.
IN THE LAST MONTH WHEN I HAVE DRIVEN MY TRUCK FOR ANY AMOUNT OF TIME, I HAVE HEARD MY TURBO MAKING AN ODD NOISE THAT DOESN'T SOUND LIKE MY TURBO TYPICALLY SOUNDS LIKE SO I POSTED IT TO A FEW FORUMS I BELONG TO PERTAINING TO MY MAKE AND MODEL OF TRUCK. WELL THE RESPONSE I'M GETTING FROM THEM IS THAT IT IS THE VGT TURBO ACTUATOR FAILING. AND UPON DOING RESEARCH FOR THIS PART FAILING IN OTHER PEOPLE'S CUMMINS 6.7 ENGINES, IT'S VERY COMMON AT OR BELOW 100K. IF THIS PART OF THE ENGINE IS THIS BIG OF A FAIL POINT OF THE TURBO IT SHOULD BE RECALLED AND FIXED SO THESE TURBOS HAVE A MUCH LONGER LIFE
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO EFIRD CHRYSLER JEEP DODGE LOCATED AT 1711 W LUCAS ST, FLORENCE, SC 29501 WHERE THE CONTACT WAS UNAWARE IF A DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
STARTED UP MY TRUCK TO GO TO TOWN, ENGINE CAME ON ABOUT 5 MIN IN THE DRIVE SO I TOOK IT STRAIGHT TO O'REILLYS WHERE THEY DID THE SCAN AND THE COMPUTER SAID MISFIRE IN CYLINDER 3. SO WE CHANGED THE SPARK PLUGS AND TOOK IT BACK TO RESET THE LIGHT, STARTED IT BACK UP AND LIGHT CAME ON AGAIN WITH SAME EXPLANATION. SO WE PARKED THE VEHICLE UNTIL WE COULD FIND WHAT WAS GOING ON, TALKED TO A MECHANIC AND HE SAID PROBABLY THE CAM/LIFTER PROBLEM, HE LOOKED AT THE VEHICLE SEEN I HAD A DROPPED VALVE SEAT(VERY ODD FOR JUST STARTING UP A VEHICLE) SO WE CALLED DODGE AND THEY INSISTED THEY HAD TO DIAGNOSIS IT SO WE PAID A TOWING COMPANY TO HAUL IT TO THEM. DODGE CALLED ME BACK AND SAID DROPPED VALVE SEAT BUT ALSO CAM/LIFTERS NEED REPLACED. I DONT SEE HOW DODGE CAN JUST SAY IT'S ON YOU TO FIX WITH THIS MANY VEHICLE OWNERS ALL HAVING THE SAME PROBLEM. THIS IS EXPENSIVE FIXES BUT NOT ONLY THAT I HAVE A TRUCK WITH A LOAN PAYMENT THAT I CANNOT DRIVE TILL IT'S FIXED.
DRIVING IN MY NEIGHBORHOOD ABOUT 20 MPH COMING UP TO A STOP SIGN HEAR THIS HOWLING NOISE IF YOU WILL. THEN WHEN I HEAR IT INSTANTLY SOMETHING GRABBED AND LOCKED AND STOPPED ME! I'VE BEEN HAVING ISSUES WITH MY TRANSMISSION SLIPPING, WELL NOT SLIPPING BUT BETWEEN GEARS. LIKE THE RPMS WERE GOING UP BUT NOTHING WAS MOVING. I'M NOT TALKING ABOUT THE RPM GAUGE ON THE TRUCK GOING UP, IT'S JUST A REV UP SOUND. THEN WILL CATCH AND GO I'M GUESSING IT'S ALL WITH THE TRANSMISSION. I'M JUST GLAD I WAS ONLY DOING 20 MPH INSTEAD OF HWY SPEED WHEN IT LOCKED UP
UCONNECT PROBLEMS. I KEEP GETTING A SERVICE MESSAGE 911 CONTACT DEALER BECAUSE I'M NOT GETTING A SINGLE TO GPS AND I CAN'T USE THE PHONE THROUGH UCONNECT WHICH IS A BIG SAFETY ISSUE. HOW COULD A FIRST RESPONDER FIND ME AND MY FAMILY IF THE TRUCK FLIPPED IN A RURAL AREA WITHOUT IT BEING ABLE TO LOCATE US WITH GPS AND PHONE. UCONNECT ALSO DID AN UPDATE WHICH NOW IT DOESN'T EVEN WORK OUT ALL ! MY BACKUP CAMERA DOESN'T WORK ( HUGE SAFETY CONCERN). I CANT ADJUST ANY OF MY CONTROLS ON THE WHOLE UNIT. HEAT/AIR, RADIO,PHONE ABSOLUTELY NOTHING. CALLED UCONNECT THEY SAID TAKE IT TO DEALER. NOW DEALER SAYS I NEED A NEW UNIT. I'M OF COURSE EXPECTED TO PAY FOR THIS, WHICH I'M NOT. EVERYTHING WAS PERFECTLY FINE UNTIL UCONNECT DID THIS UPDATE. THIS IS UNACCEPTABLE FOR A 35K DOLLAR TRUCK. NOT TO MENTION ALL.THE OTHER ISSUE'S I'VE GOT WITH IT. IT'S A 60K DOLLAR TRUCK NOW FROM ALL THE REPAIRS I'VE MADE. WHICH INCLUDES 5K JUST IN THE FRONT SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 2500 DIESEL. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE SHOCK ABSORBER TOWER WAS NOT FULLY WELDED. THE FAILURE CAUSED THE ALIGNMENT TO SHIFT AND WEAR OUT BOTH PASSENGER SIDE TIRES PREMATURELY. THE WELD WAS DISCOVERED TO BE FRACTURED WHEN THE VEHICLE WAS TAKEN TO DESERT SUN ESPANOLA (517 N RIVERSIDE DR, SANTA CRUZ, NM 87567, (505) 747-8100). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THEY COULD NOT TOUCH OR REPAIR THE VEHICLE DESPITE IT HAVING BUMPER TO BUMPER WARRANTY COVERAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WOULD REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.*DT*JB
THE CRUISE CONTROL ON THE VEHICLE DOEST WORK. IT SEEMS TO BE SOMETHING WRONG WITH THE SYSTEM, BECAUSE IT STARTS TO SOMEWHAT WORK WHEN I REBOOT THE SYSTEM TO FACTORY SETTINGS. AFTER A WHILE, THE SYSTEM JUST STOPS WORKING. I GUESS THAT THIS IS SOMETHING A LOT OF PEOPLE GO THROUGH, SINCE THERE'S TONS OF YOUTUBE VIDEOS ABOUT PEOPLE TRYING TO FIX IT.
I'VE HAD THE DRAG LINK RECALL DONE ON MY TRUCK AT THE DEALERSHIP AND I DIDN'T HAVE ANY IDEA WHAT THEY DID TO FIX IT TILL I STARTED SEEING POSTS ONLINE ABOUT WELDING THE ADJUSTING LINK ON IT. WELL MY TRUCK IS DRAGGING TO THE RIGHT AND NEEDS AN ALIGNMENT, AND I KNOW IF I TAKE IT SOMEWHERE, THEY'LL HAVE TO CUT THAT WELD TO PROPERLY DO THE ALIGNMENT, AND I DON'T WANT TO DO THAT. I WOULD LIKE TO SEE THE ENTIRE DRAG LINK REPLACED SO NOTHING HAS TO BE WELDED TOGETHER AND KEEP ME FROM GETTING IT ALIGNED.
NHTSA VEHICLE SAFETY RECALLS DURING THE FOLLOWING RECALL, DODGE WELDED ALL MY STEERING ARM COMPONENTS TOGETHER SO NOW I CANNOT GET AN ALIGNMENT DONE CORRECTLY OR, IF NEED BE, DISCONNECT WORN OUT PARTS BECAUSE THEY WELDED THESE PARTS TOGETHER? I WAS TOLD THIS AND SHOWN THIS BY KOST TIRE COMPANY IN CARBONDALE PA 18407. THEY WERE FLABBERGASTED BY THIS MOST ABSURD, STUPID FIX DODGE HAD DONE AND TOLD ME THEY CANNOT FIX MY TRUCK PROPERLY? HERE IS THE FOLLOWING RECALL INFO. RECALL NUMBER 15V541000 RECALL DATE 08/26/2015 COMPONENT STEERING SUMMARY:CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014 RAM 2500 TRUCKS AND 2013-2014 RAM 3500 TRUCKS AND CAB CHASSIS MANUFACTURED OCTOBER 9, 2012, TO JULY 29, 2014. THE AFFECTED VEHICLES MAY HAVE INADEQUATE WELDS SECURING THE FRONT TRACK BAR FRAME BRACKETS, WHICH MAY RESULT IN THE BRACKET COMPONENTS SEPARATING FROM THE FRAME. CONSEQUENCE IF THE BRACKET COMPONENTS SEPARATE FROM THE FRAME, THE VEHICLE MAY BE MORE DIFFICULT TO STEER AND CONTROL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET OVER THE FRONT TRACK BAR BRACKET. THIS RECALL BEGAN ON FEBRUARY 24, 2016. OWNERS MAY CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. CHRYSLER'S NUMBER FOR THIS RECALL IS R46. THIS FIX THEY DID IS AFFECTING MY ABILITY TO HOLD THE VEHICLE ON THE ROAD? MY WIFE DROVE MY TRUCK AND IS VERY SCARED OF RUNNING OFF THE ROAD NOW? THEY WELDED PARTS OF MY DRAG LINE AND ALIGNMENT BARS TO CONTROL THE VEHICLE. THE VEHICLE WANDERS ALL OVER THE ROAD. I CAN'T EVENT FIX THIS BECAUSE THEY WELDED ALL THE STREERING COMPONENTS SOLID.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE TRANSMISSION LINE LEAKED TRANSMISSION FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VAUGHN MOTORS (318-346-6367, LOCATED AT 1102 NW MAIN ST, BUNKIE, LA 71322) WHERE IT WAS DIAGNOSED THAT THE BRACKET FRACTURED THAT HELD THE FRAME IN THE TRANSMISSION ON THE FRONT PASSENGER WHEEL. THE TECHNICIAN STATED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,500. *TT *AS
THE TRUCK WAS RECALLED AND REPAIRED OR UP DATED AS PER RECALL NOTICES. THEN I STARTED HAVING TROUBLE WITH MY CRUISE CONTROL. MY DEALER CHECKED THE SWITCH AND FUSE , THEY WHERE OK. THE TECH SAID THERE IS MAYBE SOMETHING BROKE IN THE CLOCK SPRING. I ONLY HAVE 29K ON THE TRUCK. I THINK THEY MAY HAVE BROKE SOMETHING IN ONE OF THE RECALL FIXES. THERE SEEMS TO BE OTHER PEOPLE WITH THE SAME TROUBLE. I DON'T THINK THEY FIXING THE RECALLS PROPERLY. WHY SHOULD I PAY FOR THEIR GUESS WORK AND/OR SLOPPY WORK.
Drag link recall: Problem was “fixed” by welding it. I am having a lot of play in my steering and hard to keep straight. This should be fully replaced with a better drag link rather than welded.
YOUR RECALL REMEDY FOR 19V-021 IS UNACCEPTABLE. THE SOLUTION OF WELDING THE DRAG LINK ADJUSTER NUTS TO THE SLEEVE, PERMANENTLY RENDERS THE VEHICLE FROM BEING PROPERLY ALIGNED FOREVER. THE ONLY WAY AROUND THIS IS TO BREAK THE WELDS, ADJUST THE STEERING SLEEVE AND THEN WELDING THE NUTS AGAIN. THIS IS AN UNACCEPTABLE SOLUTION AS MOST ALIGNMENT SHOPS DO NOT HAVE WELDING EQUIPMENT TO DO THIS, THUS POTENTIALLY PLACING THE VEHICLE OCCUPANTS IN DANGER AGAIN. YOUR AGREED SOLUTION DOES ABSOLUTELY NOTHING TO ADDRESS PERMANENT FIX AND WAS NOTHING MORE THAN A WAY TO MITIGATE COST FOR FCA. THIS PERMANENT FIX NEEDS TO BE INSTALLATION OF THE REDESIGNED PART OR REIMBURSEMENT FOR THE PURCHASE/INSTALLATION OF AN AFTERMARKET PART THAT WILL NOT SUFFER THE SAME POTENTIAL FAILURE AS THE PART UNDER RECALL.
MISFIRE, NEEDLE BEARING FAILURE IN LIFTER. I RESEARCHED AND SEE THIS A COMMON ISSUE WITH TRUCKS AS EARLY AS 75K MILES.
2014 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR FOR THE DRAG LINK WOULD CAUSE COMPLICATIONS WITH GETTING AN ALIGNMENT, REQUIRING THE WELD FIX TO BE BROKEN AND THEN RE-WELDED EACH ALIGNMENT. *JS
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BLACKED OUT AND SOMETIMES THE INDICATORS WOULD FLASH. THE CONTACT CALLED KIMBERLY CAR CITY AT 563-391-8300 (LOCATED AT 625 W KIMBERLY RD, DAVENPORT, IA 52806) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. *BF*JB
WHILE USING THE RAMBOX CARGO SYSTEM, A TORSION ROD POPPED OUT AND NEARLY HIT ME IN THE FACE WITH A LOT OF FORCE. THE TORSION ROD IS ONE OF TWO USED TO KEEP THE CARGO DOOR OPEN ON THE RAMBOX. A METAL TAB THAT WAS KEEPING TENSION ON THE TORSION ROD FAILED SENDING THE ROD TOWARDS MY FACE.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. RECEIVED A RECALL NOTIFICATION ( 05/30/19 ) VEHICLE NOT REPAIRED IN A REASONABLE AMOUNT OF TIME LATCHES/LOCKS/LINKAGES THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V347000 ( LATCHES/LOCKS/LINKAGES ) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER SMOLICH MOTORS, 1865 NE HWY 20, BEND, OR 97701, CONFIRMED PARTS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE PASSENGER SIDE REAR MIRROR SIGNAL WARNING LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER SAFFORD CHRYSLER DODGE JEEP RAM & FIAT (7611 LOISDALE RD, SPRINGFIELD, VA 22150) WHERE IT WAS INSPECTED; NOT DIAGNOSED AND DETERMINED THAT THE PASSENGER SIGNAL FAILED AND NEEDED TO BE REPLACED. THE BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.*DT*JB
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED THE DEATH WOBBLE AND WAS UNCONTROLLABLE. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE ABOVE 35 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHO STATED THAT THE VEHICLE HAD BEEN MODIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,500.
2014 RAM 2500 FIAT CHRYSLER. CONSUMER WRITES IN REGARD TO MANY SAFETY ISSUE RECALLS CONCERNING VEHICLE AND REQUEST COMPENSATION OR REFUND. *AS THE CONSUMER STATED THE RECALL WOULD EXCEED A REASONABLE AMOUNT BEFORE IT WOULD BE COMPLETED. *JS
RAM HAD PREVIOUSLY ISSUED A RECALL TO WELD THE DRAG LINK COMPONENT OF THE STEERING SYSTEM. RAM CALLED THIS RECALL NUMBER V06 AND MY TRUCK HAS BEEN COMPLETED. HOWEVER, THIS RECALL REQUIRES A WELD TO THE ADJUSTING SLEEVE OF THE DRAG LINK, HOWEVER, WITH THIS WELD, AS THE DRAG LINK GOES THRU NORMAL WEAR, YOU CANNOT COMPLETE A FULL WHEEL ALIGNMENT BECAUSE ITS WELDED. WITHOUT A COMPLETE ALIGNMENT, TIRES WILL STILL WEAR PREMATURELY AND NEED TO BE REPLACED. JUST REPLACED MINE TO THE COST OF $875 AND AM NOT HAPPY ABOUT IT. RECALL WAS COMPLETED ON 6 MAY 2019 AND HAD TO REPLACE MY TIRES A YEAR LATER. I FULLY EXPECT THE NHTSA RE-ENGAGE WITH RAM AND THIS NEEDS TO CORRECTED. RAM NEEDS TO RE-ENGINEER A FIX AND REIMBURSE THOSE CUSTOMERS WHO HAD TO GET NEW TIRES. AM QUITE SURE THAT RAM HAS HAD NUMEROUS COMPLAINTS ABOUT THIS AND HAS NOT ANNOUNCED ANYTHING YET. AT THE TIME OF RECALL, HAD 48110 MILES, NOW I HAVE 56450 ON 23 JUNE 2020 WITH AN INCREASE OF ONLY 8000 MILES IN 13 MONTHS AND NEEDED TIRES. *TR
THE VEHICLE HAS SERIOUS ISSUES WITH IT'S EMISSIONS SYSTEM. FIRST THE EGR WAS REPLACED AT A DEALERSHIP FOR $2,000 AND THEY MUST NOT HAVE REPROGRAMMED THE COMPUTER BECAUSE AFTER THE INSTALLATION THE ENTIRE EXHAUST SYSTEM FAILED AND IT WENT INTO LIMP MODE AT 10 MPH AND NOW IT IS ANOTHER $7,000 REPAIR. DODGE SHOULD BE RECALLING THIS TRUCK FOR EMISSIONS SYSTEM PROBLEMS SINCE IT'S APPARENTLY A KNOWN ISSUE.
RIGHT HAND MANIFOLD LEAK. UNKNOWN IF CRACKED MANIFOLD OR BROKEN BOLTS. VEHICLE ONLY HAS 71,000 MILES ON IT. FROM INTERNET SEARCH, THIS SEEMS LIKE A COMMON PROBLEM. THIS IS A SAFETY ISSUE, AS THE STATE OF PENNSYLVANIA FAILS THIS DURING A VEHICLE SAFETY INSPECTION.
5" UCONNECT RADIO (RA2) RESPONSIBLE FOR TOUCH SCREEN SAFETY OPTIONS ON TOP OF BEING OTHER THAN FOR JUST BEING A "SMART" RADIO FOR CALLS AND SUCH... WHEN MALFUNCTIONING, IT REFUSES TO START OR "BOOT UP." IT WILL ONLY SHOW A RAM LOGO WHEN ON AND DRIVING WITH NO OPERATING FEATURES. WHILE THE VEHICLE IS OFF, IT IS A PARASITIC BATTERY DRAIN. POWER MUST BE DISCONNECTED TO PROTECT THE BATTERY. TOOK TO DEALER. WAS TOLD THE RADIO HAS NO FIX OTHER THAN TO REPLACE THE WHOLE (COSTLY) UNIT. I HAVE SCOURED THE INTERNET FORUMS AND MANY HAVE HAD THE SAME ISSUE.
BAD VIBRATIONS AT HIGHWAY SPEEDS. DEALER HAS REPLACED TIRES, DID NOT FIX. DEALERSHIP CHANGED TRACK BAR, DID NOT FIX THE ISSUE. I ALSO PAID FOR ALIGNMENT BEFORE TRACK BAR INSTALL. SEEMS TO BE A REOCCURRING PROBLEM WITH RAM TRUCKS, PLEASE HELP MAKE THIS RIGHT. 73000 MILES
CHRYSLER HAD A RECALL V06 FOR THE FRONT AXEL. THE RECALL CALLED FOR WELDING THE JAMB NUTS. FROM THE DAY THEY DID THIS I ARGUED WITH THEM, THAT THE FRONT END FELT OFF ON MY TRUCK AND THE STEERING WHEEL NO LONGER SAT STRAIGHT. THEY TOLD ME THAT ONE HAD NOTHING TO DO WITH THE OTHER, AS IT WOULDN'T' EFFECT THE FRONT END THAT MY ALIMENT WAS JUST OFF. FIRST OFF WE ROTATE OUR TIRES A FEW TIMES A YEAR AT GOOD YEAR AND WE ALWAYS HAVE THEM CHECK THE FRONT END. IT HAD JUST BEEN DONE DURING THIS TIME PERIOD. I WENT BACK TO GOOD YEAR AFTER 2 WEEKS OF GETTING NO PLACE WITH THE DEALER AND THE MANUFACTURE. GOOD YEAR HAD TO DO A FOUR WHEEL ALIGNMENT AS IT WAS WAY OFF. AND THEY HAD TO BREAK THE JAMB NUT WELD TO SO A COMPLETE 4 WHEEL ALIGNMENT. SO THE RECALL IS EFFECTING THE FRONT END ALIGNMENT, AND NOW THEIR FIX IS CAUSING ALIGNMENT ISSUES AND THE FRONT END ISN'T CORRECT. THIS IS A SAFETY ISSUE AND NOT A PROPER FIX TO A RECALL. ADDITIONALLY,, THE NEW RECALL, ONCE IT WAS COMPETED IT WAS CAUSING A TERRIBLE WEAR ON MY TIRES, WHICH HAD JUST BEEN ROTATED TO THE FRONT. . THIS IS A SERIOUS ISSUE AND CHRYSLER NOT THE DEALER IS LISTENING OR DOING ANYTHING ABOUT THIS INEFFECTIVE RECALL WHICH IS CAUSING A DANGER.
Data synced from NHTSA on May 4, 2026