NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AFTER CONTACTING BOTH AN UNKNOWN DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TRUCKS COOLANT OVERHEATED,LOST STEERING/BRAKES WHILE TRAVELING ON INTERSTATE HIGHWAY. TRUCKS WATER PUMP BEARING SEIZED AND BROKE THE IMPELLER SHAFT CAUSING VEHICLES FLUID TO LEAK OVER THE TRUCKS ENGINE. THIS RESULTED IN A HUGE AMOUNT OF STREAM /HEAT ON THE MOTOR. HAD TO SHUT DOWN THE MOTOR IMMEDIATELY. WITH NO COOLANT IN THE ENGINE AND RADIATOR HAD TO BE TOWED TO A REPAIR SHOP.
THE ENGINE HAS A EXHAUST LEAK AT THE EXHAUST MANIFOLD. AFTER A FEW MINUTES THE LEAK WILL STOP. YOU SHUT OFF THE TRUCK EVEN FOR A FEW MINUTES THEN START IT AGAIN THE LEAK COMES BACK. IT LEAKS EXHAUST INTO THE CAB WHEN IT IS LEAKING. I TOOK MY TRUCK TO MY LOCAL DEALER THEY GAVE A ESTIMATE FOR REPAIRS($610.00) THE DEALER TOLLED MY THIS IS A COMMON PROBLEM. I CALL CHRYSLER CUSTOMER CENTER THEY TOLLED ME THAT THERE IS NOTHING THEY CAN DO TO HELP ME. CAN YOU PLEASE LOOK INTO THIS THANK YOU
FCA HAS ISSUED RAM RECALL V06. THEN THEY TELL US THAT THERE IS NOT A FIX TO THE RECALL. SO WHAT GOOD DOES IT DO TO ISSUE A RECALL IF THE ISSUE CAN'T BE FIXED. SOMEONE NEEDS TO PRESSURE FCA TO ISSUE THE FIX. I TALKED TO THREE RAM DEALERS AND THEY ALL SAY THAT YES, THERE IS A RECALL V06 BUT THEY DO NOT HAVE A FIX FOR IT YET AND THEY CAN ONLY WAIT FOR FCA TO ISSUE A FIX TO THEM. SERIOUSLY...IT DOES NO GOOD TO ISSUE A RECALL IF THE VEHICLE CAN'T BE RECALLED AND FIXED.
DEF SYSTEM . REPLACED LAST YEAR UNDER WARRANTY AND NOW IT'S HAPPENKNG AGAIN AND I CAN NOT DRIVE MY VEHICLE . THEY WON'T COVER CAUSE WARRANTY DONE BUT HIS IS A CONTINUED ISSUE RHT SHOULD BE COVERED . MANY OTHERS WITH RAMS HAVE HAD SAME ISSUES
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE MAKING A LEFT TURN OR DRIVING IN REVERSE, THE STEERING DID NOT FUNCTION CORRECTLY. THE CONTACT HAD TO QUICKLY MANEUVER THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THROUGH RESEARCH, THE CONTACT FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), BUT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. COUNTRY CHRYSLER DODGE JEEP RAM (2158 BALTIMORE PIKE, OXFORD, PA 19363, (610) 932-0500) AND THE MANUFACTURER DID NOT OFFER A LOANER VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAILGATE OPENS OCCASIONALLY WHEN DRIVING. I THINK RAMS 2015-2017 WERE RECALLED FOR SAME ISSUE. HOWEVER IT IS EFFECTING ME AS WELL THE RECALL WAS U74. HAS HAPPENED TO ME AT LEAST 8-10 TIMES OVER PAST COUPLE YEARS. YESTERDAY I HAD CARGO THAT NEARLY FELL OUT. I HAVE A TAILGATE ASSIST AND A COVER SO I CANT SEE WHEN IT DROPS.
PUSH RODS ARE DEFECTIVE IN 2014 ENGINE EXPLAINED TO ME BY MASTER MECHANIC AT DODGE RAM DEALER [TIM SHORT DODGE ] PUSH RODS WERE MADE OF A SOFTER STEAL WHERE BY MUSHROOM IN SHAPE OVER TIME CAUSEING EXTREME DAMAGE TO THE REST OF THE ENTERNAL PARTS OF THIS 10.000 DALLAR ENGINE . MAINTAINING REGULAR SCHULED MAINTINANCE MAKES NO DIFFERANCE ACCORDING TO MASTER MECHANIC THESE ARE DEFECTED PUSH RODS IN THIS ENGINE FOR THAT YEAR MODEL DODGE HAS SINCE CORRECTED THE DEFECTED PUSH RODS IN THE LATER MODEL TRUCKS 2015 2016 ECT. DODGE RAM SHOULD REPLACE ENGINE OR AT A MINIMUM REPLACE DEFECTIVE PARTS AND LABOR
ON DECEMBER 21ST, 2018 I TOOK MY TRUCK TO A CAR WASH. FOLLOWING THE INITIAL CLEANING THE ATTENDANT PLACED THE TRUCK IN NEUTRAL, EXITED THE TRUCK, ENGAGED THE TRACK MECHANISM AND WALKED BACK TO THE NEXT TRUCK IN LINE. I WAS IN THE GLASSED IN AREA WATCHING. WITHOUT WARNING THE TRUCK WENT TO FULL THROTTLE RACING THROUGH THE CAR WASH TUNNEL AND HITTING A TOYOTA VAN WAITING TO BE MOVED TO THE NEXT CLEANING POINT. I WATCHED AS THE ATTENDANT TRIED TO RACE DOWN THE TUNNEL AFTER THE TRUCK. JUST AS THE TRUCK STRUCK THE VAN HE ENTERED AND PUT THE TRUCK IN PARK. THE ENGINE SLOWED FROM FULL THROTTLE TO WHAT APPEARED TO BE NORMAL. I FILED A COMPLAINT WITH CHRYSLER. THEY HAD A THIRD PARTY RUN A DIAGNOSTIC PROGRAM ON MY TRUCK. THEY SENT THE INFORMATION TO CHRYSLER ENGINEERS. I RECEIVED A PHONE CALL TELLING ME CHRYSLER WAS NOT RESPONSIBLE FOR THE INCIDENT. I HAVE WRITTEN THEM AGAIN TELLING THEM I THOUGHT THEIR INVESTIGATION WAS INCOMPLETE SINCE THEY SPOKE TO NO ONE ON STAFF AT THE CAR WASH OR REVIEW THE VIDEO OF THE EVENT. THEY IMPLIED THE PROBLEM WAS CAUSED BY AFTER MARKET MATS. SINCE I WAS PRESENT AND OBSERVED THE INCIDENT, I AM NOT SATISFIED WITH THAT EXPLANATION AND HAVE ASKED THEM TO STATE TO ME IN WRITING MY TRUCK IS SAFE TO DRIVE. I DO NOT ANTICIPATE THAT HAPPENING AS I BELIEVE THEY ARE PLAYING A CLASSIC GAME OF CYA. THERE IS A VIDEO OF THE EVENT AS IT HAPPENED. *TR *DT *DT*JB
THE OUTPUT SHAFT FOR TRANSFER CASE HAS BROKEN 2 TIMES BOTH WITH 20K MILES ON THE TRUCK THERE ARE NUMEROUS RECALLS BUT DOES NOT SHOW THIS YEAR AND IT NEEDS FIXED FIRST TIME I HAD 18000 MILES ON THE TRUCK GOING 35 MPH THE 2ND TIME I HAD 40000 MILES GOING AROUND 25MPH
WATER PUMP IS LEAKING. WEEP HOLE IS CLOGGED. OTHER RAM WATER PUMPS HAVE BEEN RECALLED.
I WAS IN A FRONT END COLLISION CAUSING $20,000 DOLLARS IN DAMAGE AND THE AIR BAGS FAILED TO GO OFF. THE FRONT END WAS COMPLETELY DESTROYED YET NO AIR BAG DEPLOYMENT. I WAS TRAVELLING ABOUT 35 MPH AND HAD VERY LITTLE TIME TO BRAKE. I HIT THE OTHER VEHICLE BROADSIDE. I WAS ON A 4 LANE ROAD AND GOING STRAIGHT WHEN THE ACCIDENT OCCURRED. *DSY
I HAVE BEEN RECEIVING A FAULT CODE ON MY TRUCK FOR "ELECTRONIC THROTTLE CONTROL" I TAKE IT TO AN AUTO PARTS STORE AND DEALERSHIP TO ONLY BE TOLD NO CODES ARE PRESENT, EVEN WHEN THEY SEE THE LIGHT ON THE DASH. SINCE HAVING THE CODE POP UP MY FUEL CONSUMPTION HAS INCREASED DRASTICALLY. MY AVG MPG WENT FROM 14.6MPG TO 10.2MPG, WITH THE SAME DRIVING CONDITIONS AND SAME ROUTE THAT I HAVE DRIVEN THE LAST 4 YEARS. I HAVE HAD BOTH THE DEALERSHIP AND AUTO PARTS STORE CLEAR THE CODES THAT ARE PRESENT, THE LIGHT GOES OUT. BUT WILL RETURN WITHIN MINUTES OF DRIVING. BUT YET NO FAULT CODES FOR IT SPECIFICALLY. I HAVE SEARCHED THE NET FOR THIS ISSUE AND HAVE FOUND SEVERAL ARTICLES ON MULTIPLE DODGE, RAM AND CRYSTLER VEHICLES DOING THIS SAME ISSUE WITH THE DEALERSHIP TELLING THEM THE SAME THING. FOR ME TO BE CONSUMING A LARGER AMOUNT OF FUEL WITH DRIVING THE SAME ROUTE AND CONDITIONS THIS HAS TO BE DOING SOMETHING DRASTIC AND DAMAGING TO THE EMISSION AND ENGINE.
I NOTICED THE DOORS WERE NOT UNLOCKING ON THE FIRST TRY OR AT ALL WITH THE KEY FOB. I TRIED 3 DIFFERENT KEY FOBS AND THE RESULTS WERE THE SAME. SOMETIMES ONLY THE DRIVER SIDE OPENED AND SOMETIMES NOT AT ALL. THE SAME WENT FOR LOCKING THE DOORS. THEY WOULD MAKE A SOUND TO LICK BUT THEY WOULD NOT ACTIVATE THE LOCKING MECHANISM. I WOULD HAVE TO USE THE KEY TO MANUALLY UNLOCK THE DRIVER DOOR AND THEN TRY TO RAPIDLY TAP THE UNLOCK BUTTON INSIDE THE DOOR. IT WOULD WORK SOMETIMES. OTHER TIMES I WOULD MANUALLY PULL ON THE STEM TO OPEN THE PASSENGER DOORS BUT IF YOU TRIED TO UNLOCK THEM UNSUNG THE ELECTRONICS FIRST, THEY WOULD BE STUCK IN THIS HALF WAY POSITION AND WOULD NOT BE ABLE TO BE PULLED UP TO UNLOCK THE PASSENGER DOOR. WHEN THE DOORS COULD NOT BE LOCKED USING THE ELECTRONIC LOCKS THEN THE DOOR STEM WOULD HAVE TO BE PUSHED DOWN ON ALL DOORS. THE PROBLEM WAS THAT UNLOCKING WITH A KEY AFTER TRIGGERED THE ALARM AND IT WOULD NOT STOP UNTIL AN UNLOCK SIGNAL WAS SENSED. THIS TOOK PUSHING THE FOB ENDLESS TIMES. SOMETIMES WITHOUT SUCCESS. THE REAL DANGER OF THIS PRESENTED ITSELF WHEN WE STOPPED DRIVING AND HAD TO RAPIDLY EXIT THE VEHICLE DUE TO EMERGENCY. THE DOORS WOULD NOT UNLOCK. THE DOOR HANDLES WOULD NOT WORK ON THE PASSENGER DOORS TRAPPING MY 3 KIDS IN THE BACK SEATS. I COULD NOT MANUALLY PULL ON THE STEM HARD ENOUGH TO OPEN THE DOORS. FYI, THE MANUAL CHILD LOCKS WERE OFF. THIS INCIDENT SCARED ME THINKING IF THERE WAS A FIRE OR ROLL OVER AND WE COULDN'T GET OUT MANUALLY OR ELECTRICALLY. ALSO FOR SAFETY WE HAVE THE LOCKS MANUALLY ACTIVATE AFTER DRIVING A BIT. THIS DOESN'T WORK SOMETIMES ANYMORE SO WE ARE LEFT VULNERABLE TO CAR JACKINGS. THESE ISSUES OCCUR MOSTLY WHEN TEMPERATURES CHANGE OUTSIDE (HUMIDITY?). FORUMS SPOKE OF LOCKING MECHANISMS BEING CHANGED WITHOUT CORRECTING THE ISSUE. ONLY CHANGING THE BCM BODY CONTROL MODULE FIXED THE PROBLEM IN EVERY CASE.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO AN AIR CONDITIONING UNIT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT EXPERIENCED A SIMILAR FAILURE IN THE PAST, BUT WAS ABLE TO JUMP BACK INTO THE VEHICLE AND STOP IT WITH THE EMERGENCY BRAKE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TAKEN TO CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT (918-355-5000, LOCATED AT 2920 N ASPEN AVE, BROKEN ARROW, OK 74012), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.
ON 9-4-18 TOOK MY RAM 2500 IN TO THE CHRYSLER DEALERSHIP IN LOWELL, MICHIGAN FOR THE RECALL R46/NHTSA 15V-541. THEY INDICATED THEY DID NOT HAVE THE PARTS TO DO THE RECALL AND WOULD CALL WHEN THEY WERE AVAILABLE. I CHECKED WITH THE DEALERSHIP AGAIN ON 10-4-18 AND THEY SAID PARTS ARE STILL NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE.
VEHICLE WILL NOT START, "WRONG KEY FOB" APPEARS ON DRIVER INFORMATION CENTER. AFTER TRYING MULTIPLE TIMES, KEY FOB WILL NOT COME OUT OF DASH. NO PUSH BUTTON OR REMOTE START. RESEARCH INDICATES THERE HAS BEEN A PROBLEM WITH DODGE KEY FOBS SINCE AT LEAST 2011.
WELD FAILED HOLDING THE FRONT RIGHT SPRING TOWER BRACKET TO FRAME RAIL
VEHICLE HAS AN ACCELERATOR LAG WHEN PUSHING DOWN FAST ON THE THROTTLE. IN CIRCUMSTANCES WHERE YOU NEED THE VEHICLE TO RESPOND QUICKLY IN ORDER TO AVOID ANOTHER VEHICLE THE ACCELERATOR LAGS FOR 1 TO 3 SECONDS BEFORE RESPONDING. THIS OCCURRED WHILE IN VERY SLOW MOTION CROSSING A CITY STREET. WAS TURNING ACROSS TRACFIC WHERE VEHICLES WERE COMING OVER A HILL.
THERE ARE BOLTS ON THE MANIFOLD THAT KEEP BREAKING. I HAVE GONE INTO THE SHOP 3 TIMES FOR CALL BACK ISSUES. EACH TIME THEY CHECK MY MANIFOLD, I HAVE BOLTS THAT ARE BROKEN. 1.5 YEARS AGO I REPLACED 2 BOLTS. IN MAY OF 2018 I REPLACED 2 BOLTS. IN JULY OF 2018 I REPLACED 7 BOLTS. THE DEALER SAYS THEY REPLACE BOLTS ON THE DODGE,EVERY WEEK. THEY CALL IT A DODGE THING. THEY SAY IT IS FROM THE TORQUE, WHEN IT HEATS UP. THEY ARE BREAKING WHILE I AM DRIVING.
T79 BRAKE TRANSMISSION SHIFT INTERLOCK. MY UNDERSTANDING IS THAT A FIX FOR THIS LOCKING PIN HAS NOT BEEN CREATED. SO THIS WILL CAUSE IT TO POSSIBLY SHIFT OUT OF PARK WITH OUT WARNING. SO THE PART HAS NOT BROKEN YET WITH 91K PLUS ON IT. WHICH IS NOT GOOD FOR SURE BECAUSE IT COULD BREAK AT ANY GIVEN TIME AND I PULL A LOT OF TRAILERS. ALSO TRYING TO SELL MY TRUCK HAVE LOST SEVERAL SELLS DUE TO IT. PLUS EVEN TRIED TO SELL AND CAN NOT TRADE IT IN EVEN. SO CANT GET OUT FROM UNDER THE TRUCK.
TRUCK MADE LOUD POPPING NOISE WHEN TURNING TO EITHER SIDE AND WHEN ENCOUNTERING BUMPS. STEERING TRACK BAR AND MOUNTING BOLTS WERE BROKEN AND NEEDED TO BE REPLACED.
REMEDY FOR T79 RECALL CONTINUES TO NOT BE AVAILABLE. NOTIFIED OF THIS RECALL DECEMBER 20TH 2017. RECALL NOT FIXED IN A TIMELY MANNER.
WHEN 4X4 SERVICE IS REQUIRED THE TRUCKS DRIVE SYSTEM WILL RATTLE VERY LOUD FORCING THE TRUCK TO COME TO A COMPLETE STOP. THE TRUCK MUST BE SHUT OFF AND RESTARTED THIS WILL HAPPEN EVERY 1000 MILES UNTIL SERVICE IS PERFORMED. THIS HAPPENED ABOUT 4000 MILES BEFORE MY 60,000 MILE SERVICE ON THE INTERSTATE PULLING A FIFTH WHEEL AND THEN AGAIN 3000 MILES BEFORE REQUIRED SERVICE. THIS HAPPENED AGAIN AT 76,000 MILES ON THE INTERSTATE SINGLE LANE NO SHOULDER IN THE MOUNTAINS OF UTAH. THIS IS VERY DANGEROUS. I GET A REMINDER MESSAGE FOR REQUIRED SERVICE, BUT THE 4X4 SERVICE REMINDER IS UNACCEPTABLE.
THE TRUCK IS A CNG MODEL AND THE CNG REGULATOR HAS FAILED. THE TRUCK WILL NOT RUN ON CNG WITHOUT REPLACING THE $1800 PART. THE REGULATOR EMITS THE NATURAL GAS INTO OPEN AIR THAT CAN BE SMELLED IN THE CAB.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SMOLICH MOTORS CHRYSLER (1865 U.S. 20, BEND, OR 97701, (541) 389-1177), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
STEERING WHEEL KEEPS GOING OFF CENTER. IT IS NOW OFF 90 DEGREES. THIS IS THE 3RD TIME THIS HAS HAPPENED AFTER GETTING AN ALIGNMENT HAPPENS WHEN DRIVING OVER BUMPS OR CURVES. *DT CONSUMER IS REQUESTING FOR GUIDANCE. DEALER REFUSING TO PROVIDE ANY ASSISTANCE.*JB *DT VECHICLE WAS REMEDIED.*JB
THE LEFT TURN SIGNAL WAS ACTIVATED WHILE MAKING A LEFT TURN ON A CITY STREET AND ALL LIGHTS ON THE INSTRUMENT CLUSTER BEGAN BLINKING AND CONTINUED FOR SEVERAL SECONDS AFTER THE TURN WAS MADE AND THE SWITCH RETURNED BACK TO THE NEUTRAL POSITION. AS I PULLED OVER THE INSTRUMENT CLUSTER RETURNED TO NORMAL SO I CONTINUED ON MY WAY HOME (5 MILES). ONCE I REACHED HOME (STOPPED IN DRIVEWAY) AND TURNED OFF THE VEHICLE AND REMOVED THE KEY, ALL LIGHTS ON THE INSTRUMENT CLUSTER BEGAN BLINKING AND THE VEHICLE WARNING FOR KEY IN THE IGNITION WAS LIT WITH THE KEY REMOVED. I RE-INSERTED THE KEY AND WENT TO RUN THEN OFF WITH NO RESULT, THEN STARTED AND STOPPED THE TRUCK WITH NO RESULT. I EXITED THE TRUCK AND CONFIRMED THAT ALL EXTERNAL LIGHTS (HEADLIGHTS, BRAKES, TURN SIGNALS) WERE IN FACT FLASHING. I LOCKED THE TRUCK WITH THE FOB REMOTE AND THE PROBLEM STOPPED. 2 MONTHS PRIOR I HAD A WARNING LIGHT TO SERVICE THE 4 WHEEL DRIVE SYSTEM THAT CLEARED AFTER RESTARTING THE VEHICLE AND THE SATELLITE RADIO PERIODICALLY FREEZES.
LOSS OF POWER STEERING AND VERY LITTLE BRAKING POWER. EXTREMELY DANGEROUS. CALLING DEALERSHIP WHEN THEY OPEN AND GETTING IT TOWED IN FOR WARRANTY SERVICE ASAP. TOO MANY PROBLEMS AND RECALLS ON THIS TRUCK!!!!
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED, IT ROLLED BACKWARDS OUT OF THE PARK POSITION AND CRASHED INTO SOME TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EGOLF CHRYSLER JEEP DODGE RAM IN BREVARD, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), WHICH WAS DIRECTLY RELATED TO THE FAILURE; HOWEVER, THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA DODGE GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DATE 2/18/2018 AND AT MILEAGE 68,000 POWER STEERING PUMP AND THE HIGH PRESSURE HOSE TO BOOSTER FAILED. THE FAILURE RESULTED IN LACK OF STEERING AND BRAKES AT HIGHWAY SPEED DRIVING TO WORK.
GAS VAC LIGHT COMES ON IT IS NOT THE GAS CAP AND STAYS ON
WHEN DRIVING ON THE ROAD AND YOU LET OFF THE GAS PEDAL, THEN YOU NEED TO ACCELERATE TO GET OUT OF THE WAY OF SOMEONE OR TO AVOID A NEAR ACCIDENT, YOU PRESS THE GAS PEDAL ALL THE WAY DOWN AND THERE IS A COUPLE SECOND DELAY TO A FEW SECONDS, A LAG, BEFORE THE TRUCK APPEARS TO RECEIVE THE COMMAND TO HURRY UP AND GO. IT HAS CAUSED ME TO ALMOST BE REAR ENDED AND BE IN AN ACCIDENT WITH MY WIFE AND DAUGHTER IN MY TRUCK.
RECALL RAM # R46 / NHTSA 15V-541 SERVICE ORIGINALLY PERFORMED IN 2015. AFTER SERVICE LOUD POPPING NOISE CAME FROM FRONT END WHEN TURNING AND HITTING A BUMP. SECOND SERVICE IN MAY 2017 ELIMINATED NOISES. FOUND ANTI-SWAY BAR NOT CONNECTED IN FEB 2018.
TPMS SYSTEM. FACTORY SET TIRE PRESSURE FOR FRONT IS 60PSI, AND 80PSI FOR THE REAR TIRES. WHEN WINTER ARRIVES I PUT ON SNOW TIRES AND DECREASE THE PSI FOR BETTER AND SAFER DRIVING. FOR WINTER DRIVING WITH SNOW AND ICY CONDITIONS I RUN 45 PSI IN THE FRONT AND 50 PSI IN THE REAR. THE TPMS ACTIVATES A 'TROUBLE LIGHT' IN THE HUD. I CAN LIVE WITH THE BASIC THEORY BUT AM CONCERNED IF ANY TIRE ACTUALLY LOST PSI (DUE TO A TIRE MALFUNCTION) THAT I AND MY FAMILY COULD BE ENDANGERED SINCE THE HUD WOULD NOT NECESSARILY CHANGE. I HAVE HEARD THAT THROUGH THE ECM THE SYSTEM CAN BE PROGRAMED TO REFLECT LOWER PSI. THIS IS AN AFTERMARKET DEVICE. SOME DEALERSHIPS ARE SAID TO REPROGRAM THE SYSTEM TO ACCEPT LOWER AIR PRESSURE FOR A FEE. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD NOT CAUSE A FINANCIAL BURDER ON THE OWNER OF THE VEHICLE. THIS TPMS ISSUE EFFECT NUMEROUS VEHICLES THAT OPERATE IN A 4 SEASON ENVIRONMENT. THE DATE FOR "WHEN DID THIS HAPPEN" IS ADJUSTABLE AS TO WHEN THE OWNER CHANGES OVER TO WINTER TIRES.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 TOWING A CURT GOOSENECK HITCH. THE CONTACT STATED THAT THE HITCH BECAME UNHOOKED WHILE DRIVING IN REVERSE AT 3 MPH. THE VEHICLE HITCH ASSEMBLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY THERE WERE NO INJURIES, FIRE OR POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVES THE BALL ON THE HITCH ASSEMBLY WAS UNDERSIZED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRANKLIN CHRYSLER DODGE JEEP RAM IN FRANKLIN, TENNESSEE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE VEHICLE WAS PARKED, IT SHIFTED INTO NEUTRAL BY ITSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (CRONIC CHRYSLER DODGE JEEP RAM, 2515 N EXPRESSWAY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,500.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE GEAR SHIFTER WAS ABLE TO MOVE WITHOUT THE KEY BEING INSERTED IN THE IGNITION OR THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARL BURGER CHRYSLER JEEP DODGE RAM (8355 HERCULES ST, LA MESA, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND DID NOT KNOW WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,968. PARTS DISTRIBUTION DISCONNECT.
WHEN MAKING TURN, THE STEERING MAKES A NOISE AND THE STEERING WHEEL VIBRATES.
I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK IN PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. YOU COULD NOT MOVE THE LEVER AT ALL YOU WERE STUCK, AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO MOVE THE LEVER, IT EVENTUALLY MOVED TO DRIVE. THIS WAS REPORTED TO THE LOCAL DODGE RAM DEALER LONE STAR DOGE 1309 S. PACIFIC ST. IN MINEOLIA TX THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM. NO PAPERWORK WAS EVEN WRITTEN UP ON THE INCIDENT.
ON THANKSGIVING DAY 11/25/17 AT 69,988 MILES MY ECU-PCM (ELECTRONIC CONTROL UNIT-POWER CONTROL MODULE) COMPUTER STARTED THROWING "CHECK ENGINE" LIGHT CODES ERRATICALLY "SERVICE AIR BAG"INSTALLING NEW 16 SPARK PLUGS, NEW FUEL INJECTORS,NEW MASS AIR FLOW SENSOR, CODES FOR CHECK BRAKES, NEW 8 IGNITION COIL PACKS, NEW GATES GAS CAP TOO. I HAD TO TOW IT 125 MILES FROM ALBUQUERQUE, NEW MEXICO TO MY HOMETOWN OF LAS VEGAS,NEW MEXICO VIA AAA LAST DECEMBER 17TH 2017 AFTER ATTENDING MY YOUNGEST SON DALAN'S BS DEGREE GRADUATION CEREMONY FROM UNIVERSITY OF NEW MEXICO. I PRETTY MUCH PARKED IT FOR 9 MONTHS OFF AND ON IT'D GO 50 MILES, THEN 28 MILES , THEN 1,500 MILES, NOW I HAVE 72,300 MILES ON IT WITH IT THROWING CODES AND DRIVING ME AND MY MECHANICS CRAZY WHEREAS I'VE ALREADY SPENT NOW >GREATER THAN $1,500 SO FAR PLAYING CAT/MOUSE RE-SETTING CODES OVER AND OVER DUE TO THE MALFUNCTIONING ECU-PCM COMPUTER. ALL MY REPAIRS SO FAR TO NO AVAIL DUE TO THE COMPUTER ECU-PCM NEEDS A NEW UNIT! IT HAS A DEALER STICKER UNDER THE HOOD IN FADING PERMANENT SHARPIE MARKER INDICATING NUMBERS THAT THE ECU-PCM COMPUTER HAS ALREADY BEEN REPLACED WITH A SUBSTITUTE ONE FOR WHATEVER REASON. I AM TAKING MY TRUCK IN TO LITHIA SANTA FE, NEW MEXICO ON OCTOBER 30 2018 IN 10 DAYS RE:2 OUTSTANDING RECALLS. I'M GOING TO ASK HEAD MECHANIC JAMES VALDEZ TO REPLACE THE ECU-PCM WITH A NEW ONE I PAY $543/ MONTH PAYMENT TO USEAGLE FCU FOR NOT BEING ABLE TO USE IT AND I OWE $30,000 LEFT ON THIS POS! IT HAS BEEN AVERAGING AVERAGING 6 TO 9 MPG FOR GOD'S SAKE! BECAUSE OF THIS MALFUNCTIONING CODE ISSUE. I RESET THE CODES CONSTANTLY-MY MECHANIC LIVES 7 HOUSES AWAY I DRIVE IT WHEN IT DOESN'T THROW CODES. IT'S ALMOST 11 MONTHS IT HAS BEEN NOTHING BUT A COSTLY IRRITATING PAIN IN MY BEHIND WITH ME ONLY BEING ABLE TO PUT 2 000 MILES & LITHIA SF,NM WARRANTY ADMINISTRATOR PAULINA SENA IGNORES ME NOT RETURNING MESSAGES HELP ME!
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V541000 (STEERING), AND 17V302000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT CLOSED THE FRONT PASSENGER DOOR AND THE PASSENGER AIR BAG AND PASSENGER SEAT AIR BAG DEPLOYED WITHOUT WARNING. ALSO, THE PASSENGER AND DRIVER SIDE SEAT BELT PRETENSION LOCKED AND DAMAGED THE SEAT BELTS, RENDERING THEM INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE LAKELAND CHRYSLER DODGE JEEP RAM DEALER (2875 MALL HILL DRIVE, LAKELAND, FL 33810; 863-687-2501) WHO STATED THAT THERE WERE FIVE RECALLS ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), BUT NOT THE COLLATERAL DAMAGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED AN INVESTIGATION; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 77,800. PARTS DISTRIBUTION DISCONNECT.
I NOTICED MY STEERING WHEEL WAS OFF CENTER. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM WAS GOING OFF REPEATEDLY. I TOOK IT TO A DEALERSHIP FOR INSPECTION AND THEY FOUND NO "CODES" IN THE COMPUTER AND COULD NOT GET THE ESC TO GO OFF WHILE DRIVING. THEY NEGLECTED TO NOTICE MY STEERING WAS OFF CENTER. THEY SAID NOTHING WAS WRONG WITH THE VEHICLE AND TO JUST TURN OFF THE ESC AND IF IT WENT OFF AGAIN TO STOP AND TURN THE TRUCK ON AND OFF AGAIN. I HAD THE WHEELS ALIGNED THINKING THIS WAS THE PROBLEM. THE TRUCK SEEMED SENSITIVE WHILE DRIVING OVER BUMPS IN THE ROAD BUT I DIDN'T REALIZE THE ISSUE. A FEW DAYS LATER WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE TRUCK BEGAN TO SHAKE VIOLENTLY AND WOULD NOT STOP UNTIL I REDUCED THE SPEED TO 20 MPH. IT WAS EXTREMELY DANGEROUS AND HARD TO DRIVE OR STEER WHILE IT WAS SHAKING. IT DID THIS AGAIN 3 MORE TIMES. I KEPT THE SPEED AT 55-60 MPH AND WAS ABLE TO GET THE VEHICLE HOME WITHOUT INCIDENT. I TOOK IT IN TO THE DEALER THE NEXT MORNING AND THEY DROVE IT BARELY A MILE AND THE STEERING ALMOST COMPLETELY FAILED. I COULD HAVE HAD TOTAL STEERING FAILURE AND LOST CONTROL OF THE VEHICLE. MY TRUCK HAS APPROXIMATELY 64,000 MILES IT IS 3 YEARS OLD AND IT HAS NEVER BEEN WRECKED.
WHILE DRIVING DOWN THE ROAD, WHEN THE ROAD CURVED, I ATTEMPTED TO TUN THE STEERING WHEEL, I GOT NO RESPONSE FROM THE WHEELS. I WENT OFF THE ROAD AND IN TO THE DITCH. ONCE IN THE DITCH, I TURNED THE STEERING WHEEL TO SEE IF THE WHEELS WOULD TURN, THE WHEELS WOULD NOT TURN. LOOKING UNDER THE FRONT OF THE TRUCK THE STEERING DRAG INK HAD BROKE AT THE ADJUSTING SLEEVE. LOOKING AT THE DRAG LINK IT HAS BROKEN IN HALF FOR NO REASON, AND ONE OF THE JAM NUTS IS LOOSE. RAM IS NOT OFFERING ANY ASSISTANCE TO ME TO COVER THE REPAIRS OR DAMAGES TO THE TRUCK.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
INSIDE DOME LIGHTS ARE VERY DIM AND FLICKER. THEY HAVE BEEN REPLACED ONCE BUT THE SAME PROBLEM REMAINS. HAD THE SAME PROBLEM WITH MY 2012 RAM 1500 AND HAD THEM REPLACED ONCE AND THE PROBLEM REMAINED.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED COLORADO SPRINGS DODGE AT 719-428-6400 (LOCATED AT 7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Data synced from NHTSA on May 4, 2026