NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
ACCELERATED ONTO HIGHWAY ENTRANCE RAMP AND VEHICLE CONTINUED TO ACCELERATE ON ITS OWN UP TO 80+ MPH. REQUIRED HARD BREAKING TO GET VEHICLE UNDER CONTROL SINCE THE ELECTRONIC IGNITION WILL NOT ALLOW IT TO BE TURNED OFF UNLESS THE TRANSMISSION IS IN PARK. REQUIRED SUCH HEAVY BRAKING THAT BRAKES SMOKED FOR SEVERAL MINUTES ONCE VEHICLE WAS SHUT DOWN. THIS INCIDENT WOULD HAVE RESULTED IN SERIOUS INJURY AND DAMAGE IF IT OCCURRED ON CITY STREETS. TRUCK IS A 2014 WITH 10650 MILES ON IT. VEHICLE WAS TOWED TO DEALER FOR REPAIR. SEARCHES ON THE INTERNET REVEALED THE OCCURRENCE OF MANY INCIDENTS WITH DODGE AND RAM ELECTRONIC THROTTLE CONTROLS AND I'M SURPRISED NONE HAVE BEEN REPORTED TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS AND SEAT BELTS), 15V459000 (AIR BAGS), AND 15V541000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER DID NOT INDICATE IF THE CONTACT WOULD BE PLACED ON A WAITING LIST FOR MONTHS AND DID NOT PROVIDE A FOLLOW-UP CALL. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16*LJ UPDATED 05/25/18*JB
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS), 15V459000 (AIR BAGS), AND 15V541000 (AIR BAGS), BUT THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V461000 (EQUIPMENT), 15V459000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2016 WHILE DRIVING APPROXIMATELY 75 MPH, A WARNING DISPLAYED INDICATING THAT THE SPEED WOULD REDUCE TO 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION SYSTEM, THE CATALYTIC CONVERTER, AND GASKETS WOULD NEED TO BE REPLACED. IN OCTOBER 2016 WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAN ASSEMBLY, THE POWER STEERING, AND THE POWER BRAKE FAILED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.
THE IGNITION MODULE ON BOTH OF MY FOREMAN'S VEHICLES HAVE GONE OUT AROUND THE SAME TIME PERIOD. ONE OF THEM WAS LEFT STRANDED FOR TWO HOURS IN 110 DEGREE WEATHER AS THE TRUCK FAILED TO START. BOTH TRUCKS WERE AROUND 50,000 MILES AND WERE PAST THEIR FACTORY WARRANTY FOR PARTS. BOTH OF THESE TRUCKS WERE PURCHASED NEW IN APRIL OF 2014. I BELIEVE THIS IS MORE THAN COINCIDENCE. THESE REPAIRS ARE GOING TO COST MY COMPANY THOUSANDS OF DOLLARS.
WHEN ACCELERATING, IF YOU HAVE TO LET OFF THE GAS PEDAL QUICKLY AND TRY TO PRESS THE PEDAL BACK TO GO AGAIN NOTHING HAPPENS. THERE IS ABOUT A 2 TO 3 SECOND DELAY BEFORE THE VEHICLE RESPONDS LEAVING YOU LOSING SPEED. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES BECAUSE OF THIS, IT IS JUST A MATTER OF TIME BEFORE IT HAPPENS.
THE ELECTRICAL SYSTEM ON THIS TRUCK HAS FAILED MULTIPLE TIMES. THIS HAS ONLY HAPPENS WHILE DRIVING; NEVER AT REST/IDLE. HERE'S A LIST OF WHAT SHUTS OFF: EVIC, AC/HEAT, WIPERS, RADIO, NAV, PERHAPS MORE. IT HAS HAPPENED 20+ TIMES. I HAVE A VIDEO OF IT TOO. I BOUGHT THIS TRUCK CPO FROM A RAM DEALER WITH 15968 MILES ON 2-JUN-15. ELECTRICAL PROBLEMS BEGAN FOR ME (MORE ON THIS LATER) ON 21-JUNE-15 OR ~16400 MILES. SERVICED 9-16-JULY-15 = "TECH FOUND STORED VOLTAGE CODES. VEHICLE WAS SITTING FOR SOME TIME. TECH RESET AND CLEARED CODES. TECH CHECK (SIC) CHARGING SYSTEM. CHARGING AS DESIGNED. OPERATING AS DESINGED." ELECTRICAL PROBLEM CONTINUED AND CHECK ENGINE LIGHT REMAINED ON UNTIL NEXT SERVICE 28-JUL UNTIL PICK UP 4-AUG-15. "TECH WAS UNABLE TO CONFIRM CONDITION. NO CODES IN SYSTEM FOR VOLTAGE ISSUES. NO UPDATE REGARDING ISSUE." ALL OK ON PICK-UP OF TRUCK, BUT CHECK ENGINE LIGHT CAME BACK ON AFTER DRIVING 2 MILES. I WAS TOLD TO TAKE IT BACK TO SERVICE DEPARTMENT OF THE DEALERSHIP THAT SOLD ME THE TRUCK. I DROPPED THE TRUCK OFF AT SELLING DEALERSHIP ON SAT, 8-AUG. BEFORE THAT DROP OFF, I CHECKED THE NAV SCREEN TO SEE WHAT THE "HOME" ADDRESS WAS STORED AS. I GOT IN TOUCH WITH THE PREVIOUS OWNER (GOT HIS INFO ON GOOGLE FROM ADDRESS). HE SAID THAT HE HAD THE EXACT SAME ISSUE WITH THE ELECTRICAL SYS. HE TOLD ME THAT THE DEALERSHIP WAS UNABLE TO FIX/DIAGNOSE IT. THIS IS WHY HE GOT RID OF IT. AS OF 7-AUGUST-2015, I HAVE HAD THE TRUCK FOR 67 DAYS. OF THESE 67 DAYS, THE CHECK ENGINE LIGHT HAS BEEN ON FOR 33 DAYS AND IT HAS BEEN IN THE SHOP ANOTHER 16 DAYS!! I AM CONCERNED BECAUSE I AM UNAWARE IF THIS WILL IMPACT THE ENGINE OR OTHER SYSTEMS. IF THE ENGINE FAILS, THIS WILL LIKELY LEAD TO A CRASH. I HAVE PHONED THE SERVICE DEPARTMENTS OF OTHER DEALERS AND WAS TOLD THAT MY CONCERN IS A VALID ONE.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ
TL* THE CONTACT OWNS A 2014 RAM 2500. WHEN IT RAINED, WATER SEEPED INTO THE REAR CENTER OF THE CAB AND MOLD DEVELOPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER ENTERED THE VEHICLE THROUGH THE THIRD BRAKE LIGHT AND THAT THERE WAS NO SEAL. THE VEHICLE WAS REPAIRED; HOWEVER, IT DEVELOPED MOLD AND PRODUCED AN ABNORMAL ODOR. THE CONTACT HAD THE VEHICLE TESTED THAT RESULTED IN A DIAGNOSIS OF OVER 22,000 MOLD SPORES. THE FAILURE MILEAGE WAS 19,376.
I HAVE A 2014 RAM 2500, THE TRUCK HAS A VIBRATION BETWEEN 68MPH-80MPH. THE DEALER SAID I HAD A BAD UNIVERSAL JOINT IN THE DRIVESHAFT. REPLACED DRIVESHAFT STILL VIBRATES,MOTHER SAID IT'S TIRES. REPLACED TIRES AND WHEELS AND IT STILL VIBRATES. I TOOK IT IN AGAIN AND THEY COULDN'T FIND ANYTHING WRONG. I ASKED THE DEALER TO PULL THE REAR DIFFERENTIAL COVER TO MAKE SURE EVERYTHING WAS WITHIN SPECS AND THEY REFUSED TO DO IT UNDER WARRANTY AND WANTS TO CHARGE ME. THERE ARE MANY OTHERS HAVING THIS SAME PROBLEM, YOU CAN FEEL THE VIBRATION IN THE FLOOR, YOU CAN SEE THE PASSENGER SEAT SHAKE, AND SEE BOTTLE OF WATER SHAKE IN THE CENTER CONSOLE. I WILL BE MAKING ANOTHER APPOINTMENT FOR THIS ISSUE. THIS ISSUE OCCURS AT HIGHWAY SPEED.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING 70 MPH, THE PASSENGER SIDE SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 09/21/15*LJ UPDATED 11/27/2017*CN
TAKATA RECALL. I BOUGHT THIS TRUCK FROM DEALER , IN 3MILES I SMELT EXHAUST SMOKE LEAK TO INSIDE OF MY CAR, LATER IN ABOUT WEEK I SMELT AGAIN , THEN LATER AGAIN SO I WENT TO DEALER TO VISIT ABOUT IT. THEY ARE CHECKED AND SAID NO PROBLEMS. LATER ON I HAD THE SAME SMELL IN MY CAB ONCE IN A WILE SO I HAD TO OPEN WINDOWS , I TOOK IT TO SIOUX FALLS DEALERSHIP THEY REPLACE TURBO AT 9455ML SAYING THAT THIS WAS A PROBLEM. LATER ON 4-27-15 I HAD A SAME PROBLEM, TOOK IT TO DEALER AGAIN THEY SAID NO LEAKS FOUND ,7-16-15 THEY COUDNT FIX IT AGAIN. 9-02-15 THEY CHECKED AT THE SHOP AND DIDN'T FIT THE PROBLEM! I TALKED TO SERVICE MANAGER MIKE LAVIN SIOUX FALLS SD ABOUT THIS PROBLEM MANY TIMES AND HE SAID TO ME THAT HE HAS A FRIEND WITH EXACTLY SAME TRUCK EVEN WHITE IN COLOR THAT HE HAD A SAME PROBLEM AND ENDED UP TO TRADE IN FOR NEW TRUCK. THIS PROBLEM OF HEAVY SHOT OF EXHAUST SMOKE SMELL INSIDE OF MY CAR REPEAT CONTINUALLY SO I CANT DRIVE IT MUCH WITH MY FEMALE AND NOT MUCH IN COLD DAYS SINCE I NEED TO OPEN WINDOWS ONES IN A VILE BUT IT COLD OUT AND LOTS OF TIMES WINDOWS FROZEN AND DON'T OPENS , KNOW IT IS VERY DANGEROUS TO BREATH CAUSE HEALTH PROBLEMS AND MAKES A CANCER.PLEASE PLEASE PLEASE HELP ME, I PAID OVER 42000 DOLLASRS TO USE THIS TRUCK AND I CANT USE IT NORMALLY! LOTS OF TIME I NEED TO TAKE MY BABY WITH ME TO DO SOME WORK ( SINCE I CANT LEAVE HER HOME ALONE) , BUT I CANT TAKE HER BECAUSE OF THIS EXHAUST SMOKE SMELL IN SIDE OF CAB, I DON'T WANT TO KILL MY BABY , PLEASE HELP ME! I ALREADY REPORTED TO OFFICE OF ATTORNEY GENERAL AND THEY DIDN'T HELP ME AT ALL. I HAVE ALL PAPERS FROM DEALER AND CAN NOT FIX IT EVEN IF THIS TRUCK UNDER WARRANTY, THEY ALWAYS PUSHING ME FURTHER SO MY WARRANTY WILL BE EXPIRED AND THEN THEY WILL CHARGE ME MONEY TO FIX IT.I DON'T KNOW WHAT TO DO ANYMORE, I HAVE NO MONEY FOR LAWYERS . I HEARD LOTS OF PEOPLE HAVE THIS PROBLEMS. PLEASE HELP.
3RD BRAKE LIGHT SEAL LEAKS WATER DURING RAIN THAT LEAKS INTO REAR CAB UNDER HEADLINER, DOWN SIDES OF INTERIOR WALL, AND ONTO FLOOR AND POOLS ON FLOOR AND UNDER REAR SEAT. *TR
SERVICE AIRBAG SYSTEM LIGHT COMES ON CONSTANTLY. I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT FIND AN ISSUE. IT IS NOT ONLY ANNOYING, BUT FLAT OUT SCARES ME TO THINK THAT THE AIRBAGS COULD INADVERTENTLY DEPLOY, OR FAIL WHEN NEEDED. THERE IS NO RECALL ON THE VEHICLE, NOR CAN THE DEALER MAKE HEADS OR TAILS OF THE ISSUE.
THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE.
I BOUGHT A 2014 RAM 2500 IN NOVEMBER OF 2014 WHEN I WENT TO PICK UP THE TRUCK THERE WAS A 2 DAY DELAY BECAUSE OF A BROKEN LOCK ON THE RAM BOX A FEW WEEKS LATER AFTER GETTING LOTS OF RAIN INSIDE THE RAM BOX IT WAS IN THE REPAIR SHOP TO GET ONE SIDE ADJUSTED AND ONE SIDE REPLACED. NEXT IT WENT TO AN AUTO BODY SHOP TO FIX THE PAINT AFTER IT WAS DAMAGED FROM THE REPAIR. AFTER THE FIRST CAR WASH WE HAD TO HAVE A STICKER MADE THAT CAME OFF BECAUSE IT WAS NOT A RAM PART BUT PUT ON BY A DEALER WHERE THE TRUCK CAME FROM. A COUPLE WEEKS GOES BY TO HAVE THE CRUISE CONTROL BUTTON FAIL SO BACK IN THE SHOP FOR A NEW SWITCH. JUST WHEN I THOUGHT ALL WAS GOOD. LAST WEEK I WAS DRIVING AT A SLOW RATE OF SPEED UP A GRAVEL DRIVEWAY AND THE TRUCK BEGAN TO JUMP VIOLENTLY AND MADE A CRAZY LOUD NOISE AFTER HAVING IT TOWED TO THE DEALER THEY FOUND THE TRANSMISSION MOD FAILED AND CAUSED FIRST GEAR TO BLOW OUT. IT IS NOW SITTING AT THE DEALERSHIP WAITING TO HAVE A NEW TRANSMISSION PUT IN IT AT ONLY 2000 MILES. NEEDLESS TO SAY I HAVE NO FAITH LEFT IN THIS TRUCK! *TR
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE VIBRATED WHILE DRIVING 68 TO 78 MPH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE; HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BALANCED AND ROTATED THE TIRES. THE DRIVESHAFT WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE CAUGHT FIRE WHICH INITIATED UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE OUT ON THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FIRE WAS UNKNOWN. PRIOR TO THE FAILURE, THE VEHICLE DISPLAYED AN ERROR MESSAGE STATING TO CHECK THE FUEL SYSTEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL DIESEL EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM LOCATED AT 16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, EIGHT TIMES HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THE TECHNICIAN REPLACED SOME EXHAUST VENTS BEHIND THE SEATS, THE EXHAUST PIPE UNDERNEATH THE CABIN AND ALSO REPLACED CLAMPS IN THE TURBO ENGINE. THE CONTACT STATED THAT FUMES WERE PRESENT IN THE VEHICLE ONLY WHEN THE AIR CONDITIONING OR HEATING WERE ACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THROUGH ARBITRATION WHEN THE CONTACT REQUESTED A VEHICLE BUY-BACK. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. *BF *AS
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE ENGINE TURNED OFF AND THE "PUT VEHICLE IN PARK" WARNING LIGHT FLASHED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS NOT SHIFTING GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TCM FLASH NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,787. UPDATED 04/10/15*LJ
TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM EMITTED A LOUD ABNORMAL NOISE AND FAILED TO ACTIVATE. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIVERTER BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE PEDAL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT A LOAD NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRACK ARM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 18,000.
TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE AND THE DIESEL EXHAUST FLUID WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 5 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,152.
TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DIESEL EXHAUST FLUID WARNING LIGHT AND A WARNING MESSAGE ADVISING THE CONTACT TO SEE THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE TEMPERATURE GAUGE ON THE DRIVER'S SIDE MIRROR FAILED TO OPERATE IN COLDER TEMPERATURES. THE DEALER DIAGNOSED THAT THE TEMPERATURE SENSOR FAILED AND MADE THE NECESSARY REPAIRS. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE REAR DIFFERENTIAL LOCKED UP WHILE TOWING OUR RV, WHICH CAUSED US TO JACKKNIFE AND SUBSEQUENTLY FLIPPING OUR RV. THE RV IS A TOTAL LOSS AND THE TRUCK HAS SIGNIFICANT DAMAGE. THERE WAS A LOUD POP OR BANG AND THEN MAYBE A SECOND OR SO BEFORE THE REAR END SEIZED. THE TRUCK SHUT DOWN DURING THIS WHICH LEFT US WITH NO BRAKES FOR THE RV AND THE TRUCK ALMOST FLIPPED WITH RV. THE MECHANIC AT THE SERVICE CENTER SHOWED US THE SPIDER GEAR SHAFT IN THE DIFFERENTIAL, WHICH HAD BROKEN LOOSE SOMEHOW AND JAMMED AGAINST THE DRIVESHAFT GEAR, THEREBY LOCKING THE DIFFERENTIAL AND POWERTRAIN. THIS SEEMS TO BE A COMMON PROBLEM WITH RAM TRUCKS AS THE INVESTIGATIONS HAVE BEEN GOING ON FOR YEARS. WE WERE LUCKY ENOUGH TO HAVE JUST EXITED THE FREEWAY BEFORE THIS HAPPENED. IF THIS HAD HAPPENED ON THE FREEWAY, MY WIFE AND MYSELF COULD HAVE BEEN KILLED AND ANY NUMBER OF DRIVERS THAT WERE AROUND US. THE FREEWAY WE HAD JUST EXITED WAS PRETTY BUSY WITH SEMI'S AND CARS ALIKE. THIS KIND OF CATASTROPHIC FAILURE ON A NEW TRUCK WITH ONLY 4700 OR SO MILES IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED. *TR
TIRE SENSOR SYSTEM GOES OFF ALL THE TIME AND THEN RESETS AFTER AWHILE. NO CERTAIN SPEED OR TIME. *TR
DEAD PEDAL. ACCELERATOR PEDAL DELAY IS DOWNRIGHT DANGEROUS WHEN PULLING OUT INTO TRAFFIC. PROBLEM IS WORSE WHEN COMING TO A ROLLING STOP OR SLOW DOWN, THEN REAPPLYING THROTTLE. IT'S CAUSED SOME NEAR MISS INCIDENTS. DATE OF INCIDENT IS ASKED FOR BELOW, BUT THE PROBLEM HAS BEEN THERE SINCE DAY ONE AND IS CONSISTENT.
2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR
THERE WAS NO ACCIDENT THANKFULLY. I TOOK MY TRUCK TO A DEALERSHIP BECAUSE IT WAS SHIFTING HARD. I TOOK IT IN TWICE AND BOTH TIMES THE DEALERSHIPS WOULDN'T EVEN LOOK AT IT. THEY PLUGED IT IN TO THEIR COMPUTERS AND TOLD ME IT NEEDED AN UPDATE. FINALLY ONE DAY I RAISED CANE ABOUT IT AND THEY KEPT IT AND FOUND THAT THE TORQUE CONVERTER WAS BAD. THEY REPLACED IT AND THE PUMP IN THE TRANSMISSION. THAT TOOK TWO WEEKS. I DROVE IT 5 DAYS AFTER THAT AND THE TRUCK GOT STUCK IN FIRST GEAR AND THEN NATURAL AND WOULD NOT MOVE. I TOOK IT BACK AND THEY REPLACED THE PUMP AGAIN. THEY TEST DROVE IT AND IT THREW A BEARING IN THE TRANSMISSION. NOW THEY HAVE HAD IT FOR A MONTH AND IT IS STILL NOT FIXED AND THEY REFUSE TO PUT A NEW TRANSMISSION IN IT. I ONLY HAVE 27000 MILE ON IT NOW. IT IS A NEW 70,000$ TRUCK WITH A HALF WAY REBUILT TRANSMISSION. AND I STILL DO NOT HAVE MY TRUCK.
WHILE TOWING A TRAVEL TRAILER, ACCELERATOR WAS APPLIED TO ALLOW ME TO PASS SOME SLOW SEMI'S. THERE WAS NO RESPONSE FROM THE ACCELERATOR AS I HELD IT DOWN FOR ABOUT 10 SECONDS. EXHAUST BRAKE ENGAGED!! IT WASNT EVEN ON!! HOWEVER, I HAD THE CRUISE CONTROL ON BUT NOT ENGAGED. I QUICKLY ENGAGED THE RESUME FEATURE AND USED THE ACCELERATE FUNCTION OF THE CRUISE CONTROL TO SPEED UP TO AVOID AN ACCIDENT. THIS HAS HAPPENED ON MULTIPLE OCCASIONS BUT THIS BY FAR THE SCARIEST. ALSO THE EXHAUST BRAKE ENGAGES WHEN NOT EVEN ON AT RANDOM COASTING TIMES WHEN NOT HAULING ANYTHING. IT IS VERY DANGEROUS TO NOT BE ABLE TO CONTROL A BIG TRUCK DUE TO THESE GLITCHES. ALSO TWO OF THESE FIRESTONE TIRES HAVE WORN BALD AT 18000 MILES. ACCELERATOR HAS NO RESPONSE WHEN A QUICK STOP AND GO TRANSITION IS APPLIED.
TURNIG LEFT ONTO DIXIE HWY FROM A PARKING LOT AND HIT THE GAS PEDAL AND IT TOOK ABOUT TWO SECONDS FOR THE TRUCK TO MOVE, ITS HAPPENED MANY TIME IN THE FEW MILE THAT I HAVE . *TR
MY 2014 RAM DIESEL HAS WHAT PEOPLE CALL THROTTLE LAG. MINE IS MORE SEVERE THAN THE OTHER SAFETY COMPLAINTS FILED. MY TRUCK SOMETIMES WILL DIE WHEN THE THROTTLE IS SLIGHTLY DEPRESSED THEN YOU COAST TO THE SIDE OF THE ROAD AND THE TRUCK IS IDLING, AFTER A FEW SECONDS YOU CAN DRIVE OFF WITH THE ENGINE MISSING, THEN WITH THE ENGINE LIGHT ON IT WILL RUN FINE FOR A WHILE. IT HAS SET AT THE DEALERSHIP GOING INTO THE FOURTH WEEK. THIS IS THE FIFTH DODGE 2500 DIESEL I HAVE OWNED, WITH NO PROBLEMS ON THE OTHERS. *TR
WHILE TOWING APPROXIMATELY 11000 LBS, THE VEHICLE BEGAN BUCKING AGGRESSIVELY WHILE IN 4TH AND 5TH GEAR. WE WERE TOWING THREE HORSES AND HAD TO SLOW THE VEHICLE AND DOWNSHIFT INTO THIRD GEAR TO GET THE BUCKING TO STOP. ALSO, THE VEHICLE WILL NOT UP-SHIFT AFTER UTILIZING THE TRANSMISSION BRAKING FEATURE WHEN DESCENDING A GRADE WHILE TOWING. YOU HAVE TO MANUALLY DISABLE THE TOW HAUL MODE AND WAIT FOR TRANSMISSION TO SHIFT. CHRYSLER IS AWARE OF THE PROBLEM, HAS HAD MANY CUSTOMER COMPLAINTS, AND HAS NO FIX AT THIS TIME OTHER THAN TOW IN THIRD GEAR. BEWARE WHEN TOWING LIVESTOCK OR TOWING ON SLIPPERY ROADS, THIS TRANSMISSION BUCKING PROBLEM IS SEVERE ENOUGH TO CAUSE INJURY TO YOUR ANIMALS OR CAUSE YOU TO LOSE CONTROL OF YOUR VEHICLE. IT FEELS LIKE THE TRANSMISSION SLIPS IN AND OUT OF GEAR. THIS PROBLEM IS WELL DOCUMENTED AND AND ACKNOWLEDGED BY THE DEALER AND CHRYSLER. *TR
TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE REAR TIRES HAD A REQUIRED PRESSURE OF 80 PSI, AND THE FRONT TIRES REQUIRED A PRESSURE OF 65 PSI DESIGNED SPECIFICALLY FOR HAULING. HOWEVER, THE VEHICLE WAS NOT USED FOR HAULING AT ALL TIMES. THE CONTACT STATED THAT WHEN THE VEHICLE WAS NOT USED FOR HAULING, THE OVER INFLATED TIRES BOUNCE, CAUSING THE TIRE MONITORING SYSTEM TO ILLUMINATE. THE MANUFACTURER ADVISED THAT THE TIRE PRESSURE WAS UNABLE TO BE ALTERED SINCE THAT WAS HOW THE VEHICLE WAS DESIGNED. THEREFORE, THE DEALER WAS UNABLE TO CORRECT THE TIRE PRESSURES. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE. ## VIN FAILED ## DODGE RAM 25000 ##
I WAS IN A LEFT TURN LANE WAITING FOR ONCOMING TRAFFIC TO PASS BEFORE COMMITING TO MY TURN AT A STOP. I GRADUALLY DEPRESSED THE ACCELERATOR TO MAKE THE LEFT TURN. THE TRUCK ROLLED FORWARD AT A RATE OF ABOUT 1MPH. WITH ONCOMING TRAFFIC APPROACHING, I THEN FULLY DEPRESSED THE ACCELERATOR PEDAL WITH NO RESULTS. THERE WAS NO CHANGE IN RPM, NO CHANGE IN ACCELERATION, OR SPEED FOR AN ESTIMATED 3 SECONDS. THE TRUCK THEN SLOWLY ACCELERATED AND I NARROWLY MISSED BEING T-BONED BY ONCOMING TRAFFIC. THIS UNSAFE CONDITION WILL ALSO HAPPEN DURING HIGHWAY SPEEDS AFTER RETURNING THE PEDAL TO THE IDLE POSITION AND THEN ACCELERATING TO PASS TRAFFIC OR ENTER ANOTHER LANE. I HAVE LOST 10-20MPH AT HIGHWAY SPEEDS WITH MY FOOT FULLY DEPRESSING THE PEDAL. THERE SEEMS TO BE A TOTAL DISCONNECT AT TIMES BETWEEN THE ACCELERATOR PEDAL POSITION AND ENGINE RPM'S/POWER. I WOULD ESTIMATE THE OCCURRENCE OF THIS ISSUE AT 10-15% OF ACCELERATOR INPUTS. THE TRUCK NOW HAS JUST OVER 9,000 MILES AND THIS HAS HAPPENED NUMEROUS TIMES, SOME NEARLY CAUSING AN ACCIDENT.
I HAVE A 2014 RAM WITH THE CUMMINS DIESEL ENGINE. THROTTLE LAG ON THESE TRUCKS IS DANGEROUS. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. *TR
WHILE DRIVING THE VEHICLE I NEEDED TO CHANGE LANES AND SPEED UP. A VEHICLE WAS TO MY RIGHT AND INFRONT OF ME. I HAD TO LET OFF THE THROTTLE FOR A SECOND TO LET THE VEHICLE NEXT TO ME PASS. AS I PRESSED THE THROTTLE TO ACCELERATE AND PASS THE VEHICLE IN FRONT OF ME THERE WAS NO RESPONSE FROM THE VEHICLE. THERE WAS AT LEAST A TWO SECOND DELAY BEFORE THE VEHICLE STARTED ACCELERATING. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES FROM A STOP WHEN TRYING TO TURN INTO TRAFFIC. OTHER TIMES WHILE MOVING. IT SEEMS TO HAPPEN WHEN THE ACCELERATOR PEDAL IS DEPRESSED AND THEN PRESSED AGAIN WITHIN A SHORT PERIOD OF TIME. *TR
1. CHECK ENGINE LIGHT CAME ON 4 SEPT 2014 BROUGHT IT TO DEALERSHIP THEY CLEARED THE CODE AND GAVE ME THE TRUCK BACK BECAUSE THE CODE DID NOT RETURN WHILE IT WAS IN THEIR POSSESSION. 2. THIS SAME ISSURE HAS OCCURED 4 MORE TIMES SINCE THAT DATE AND THE PROBLEM HAS NOT BE RESOLVED, EACH TIME THEY DID SOMETHING DIFFERENT, IE REPLACED A DOSING UNIT, REPLACED THE NOX SENSOR AND NOW AS OF 15 OCT 2014 ARE PREPARING TO REPLACE THE ECM OR BRAINS OF THE TRUCK. THE TRUCK HAS BEEN IN THE MORE THAN IN MY POSSESSION FOR THE SAME EXACT PROBLEM SINCE 5 SEPT 2014. 3. VEHICLE HAS VIBRATION BETWEEN 60 TO 80 MPH, HAS BEEN BACK TO THE DEALERSHIP ON THE DAY I PURCHASED AND ALSO MULTIPLE TIMES AFTER THAT, AND PROBLEM STILL HAS NOT BEEN CORRECTED BY RAM. 3 TIRES HAVE BEEN REPLACED AND NOW THE SERVICE MANAGER SAYS "IT OPERATES AS DESIGNED", ALTHOUGH THE MANAGER ALSO STATES THAT HE FEELS THE WOBBLE/VIBRATION BETWEEN THOSE SPEEDS AS WELL. 4. I HAVE BEGUN THE LEMON LAW PROCESS AND HAVE RECEIVED A CLAIM NUMBER BUT CHRYSLER HAS NOT YET CALLED ME BACK. *TR
2500 HD OUTDOOR EDITION, 2014. I PURCHASED THIS TRUCK WITH 7 MILES. AT 371 MILES THE BRAKE SENSORS WERE STAYING ENGAGED AND I HAD A THICK LAYER OF BRAKE DUST COATING THE RIMS AND BURNING BRAKES. THE PASS. SIDE DASH WAS FALLING APART AND THE CARPET WAS SHREDDING ON THAT SIDE ALSO. THEY ADJUSTED THE SENSORS TO READ THE SAME PRESSURES INSIDE AND OUTSIDE OF THE BRAKE DRUM. RESET AND REPROGRAMMED MANY COMPUTER SENSORS. THEN MY KEY FOB QUIT WORKING, REAR SLIDING WINDOW AND TIRE MONITOR SYSTEMS ALL STOPPED WHILE I WAS TRAVELING THE MOUNTAIN PASS AT 75 MPH. FROM SEPT, 14, 14, WHEN I UNLOCK THE TRUCK WITH THE KEY EVERY ALARM GOES OFF AND WILL NOT SHUT OFF UNTIL I START THE TRUCK. I COULD NOT GET THE DEALERSHIP TO ORDER MY PARTS OR FIX MY TRUCK SO, IN JANUARY I GOT AN ABS RECALL AT THIS POINT I CALLED CHRYSLER CORP AND FILED A CONSUMER COMPLAINT WITH THEIR REPAIR TEAM. THEY CONTACTED THE DEALERSHIP WITH MY CONCERNS. SINCE, THEY HAVE CHANGED/RESET ALMOST EVERY SENSOR IN THIS VEHICLE. FROM THE NAVIGATION SYSTEM, THE RADIO SYSTEM, THEY ABS ETC. KEY FOB BAD STILL, (3FIXES). COMPUTER STILL MALFUNCTIONING BADLY (6TH, FIX). THE LOCKING UNIT WENT OUT OF THE SIDEBOX TOOLBOXES, THE DRIVER DOOR CONTROL PANEL WENT OUT. ODOMETER READS OUT AT 12 MILES OVER FOR EVERY 28 TRAVELED. I HAVE DOCUMENTATION AND RECORDS FOR 7100 MILES, ODOMETER READS OVER 12,000. CHRYSLER CORP. HAS BEEN INVOLVED SINCE JAN 2015 BUT REFUSE TO ALLOW ME TO SPEAK WITH ANYONE WITH AUTHORITY TO DISCUSS LEMON LAWS. SAY NO SUCH DEPARTMENT EXISTS. IT GOES BACK IN MON. 2-16-15 FOR YET ANOTHER ROUND OF REPAIRS. *TR
TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT TRIGGERING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVER INFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVER INFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR
THE TRUCK WOULD VIBRATE AND SHAKE AT HIGHWAY SPEEDS OVER 65MPH. I HAD THE TIRES ROTATED AND BALANCED SEVERAL TIMES AND RECENTLY REPLACED ALL WHEELS AND TIRES WITH NEW. THE VIBRATION PERSISTS.
I OWN A 2014 RAM 2500 CREW CAB WITH A CUMMINS DIESEL MOTOR WITH <5000 MILES. I PURCHASED THE VEHICLE BRAND NEW FROM A RAM DEALER ON 5.28.14. ON 8/24 I PUT THE VEHICLE INTO DRIVE AND THE RPMS IMMEDIATELY CLIMBED AND THE VEHICLE ACCELERATED COMPLETELY ON ITS OWN. I WAS NOT PUSHING THE ACCELERATOR WHATSOEVER. I WAS ABLE TO SLOW THE VEHICLE DOWN, BUT IT WAS DIFFICULT TO DO AND STRAINED THE BRAKES. IMMEDIATELY AFTER I LET OFF THE BRAKES THE VEHICLE IMMEDIATELY ACCELERATED AGAIN COMPLETELY ON ITS OWN. WITHIN 7 OR 8 SECOND THE VEHICLE WAS TRAVELING 50 MPH AND WAS ACCELERATING AT FULL SPEED--COMPLETELY ON ITS OWN. I SLAMMED ON THE BRAKES TO STOP AT A RED LIGHT AND WAS ALMOST UNABLE TO STOP. WHILE STOPPED AT THE RED LIGHT THE VEHICLE WAS STILL LUNGING FORWARD AS THE RPMS REMAINED HIGH.WHEN I LEFT OFF THE ACCELERATOR, THE VEHICLE TOOK OFF ON ITS OWN AGAIN. AT THIS POINT I WAS EXTREMELY CONCERNED AS I WAS NOT SURE IF I WOULD BE ABLE TO STOP IT AGAIN. A MESSAGE APPEARED ON THE SCREEN THAT SAID "SERVICE ELECTRONIC SPEED CONTROL." I WAS FINALLY ABLE TO STOP THE VEHICLE AGAIN AND I COULD SMELL THE BRAKES WHEN I TURNED IT OFF THIS TIME BECAUSE OF THE STRAIN TRYING TO STOP THE VEHICLE. OBVIOUSLY, I AM NOT DRIVING THE VEHICLE AT THIS TIME. MY SON WAS IN THE TRUCK AND WE COULD HAVE BEEN EASILY KILLED OR KILLED SOMEONE ELSE. I HAVE NOT YET CONTACTED THE DEALER (WILL DO SO TODAY), BUT WANTED TO REPORT THIS ASAP BECAUSE OF HOW SERIOUS OF AN ISSUE THIS IS. I HOPE THIS IS TAKEN SERIOUSLY. I DON'T WANT ANYONE TO GET HURT OR KILLED. *TR
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE TRAVELING ON MILLED PAVEMENT AT 60MPH THE TRUCK HIT A BUMP AND BEGAN TO 'DEATH WOBBLE' CAUSING THE FRONT AXLE TO MAKE CONTACT WITH MULTIPLE SUSPENSION PARTS. THE TRUCK CONTINUED TO WOBBLE VIOLENTLY AS I SLOWED, ONCE I HIT 30MPH THE TRUCK STOPPED WOBBLING. THE TRUCK EVER SINCE HAS HAD A HIGHWAY SPEED VIBRATION THAT SHAKES THE WHOLE CAB AND SEATS. I PHOTOGRAPHED AREAS OF CONTACT 1. FRONT DIFFERENTIAL COVER MADE CONTACT WITH THE TRACK BAR MOUNT. 2. TRACKBAR ON PASSENGER SIDE MADE CONTACT WITH SPRING HOLDER. 3 PASSENGER SIDE TRAILING ARM MADE CONTACT WITH THE FRAME. DEALERSHIP IMMEDIATELY STATED THERE WAS NO DEFECT WITH THE TRUCK, AND RELUCTANTLY CHANGED THE STEERING STABILIZER. THE TRUCK CONTINUES TO VIBRATE AND AFTER A SWAP OF ALL FOUR FIRESTONE TIRES UNDER WARRANTY THE VEHICLE STILL HAS A VIBRATION THAT RAM REFUSES NOW TO WORK ON. I HAVE INSPECTED THE DRIVESHAFTS MYSELF AND VIDEOED WHAT APPEARS TO BE ABOUT 1/8'' RUNOUT AND THE DEALERSHIP STATED IF I ATTEMPTED TO HAVE THE DRIVESHAFT INSPECTED BY A 3RD PARTY MY WARRANTY WILL BE VOIDED. THE VEHICLE HAS BEEN IN THE SHOP ABOUT 48 DAYS SINCE AUGUST AND HAS NOT BEEN FIXED. *TR
2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR
Data synced from NHTSA on May 4, 2026