NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DEAD PEDAL , IF I START ACCELERATING FROM A STOP AND NOTICE I CANNOT MAKE IT, LET OFF THE GAS AND REAPPLY, THERE IS A LONG DELAY FOR ACCELERATION. I HAVE ALMOST BEEN HIT A NUMBER OF TIMES AND NOW WORRIED TO CUT INTO TRAFFIC. EXCESSIVE LAG TIME WHEN AC IS ON. TAKES LONGER TO GET POWER.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 17V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. CEDAR CITY CHRYSLER DODGE JEEP RAM (1010 N MAIN ST, CEDAR CITY, UT 84721, (435) 586-8290) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARRY H. MILLER DODGE RAM TUCSON, 4220 E 22ND ST, TUCSON, AZ 85711, (520)-395-9311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION FAILED TO OPERATE PROPERLY. UPON PLACING THE VEHICLE IN PARK, THE GEAR SHIFT SLIPPED OUT OF GEAR ON SEVERAL OCCASIONS OVER THE PAST FIVE MONTHS. ON ONE OCCASION, THE VEHICLE SLIPPED INTO REVERSE AND INDEPENDENTLY ACCELERATED BACKWARDS RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN PARK, BUT THE GEAR SHIFT INDICATOR ERRONEOUSLY DISPLAYED ANOTHER GEAR. CLASSIC CHRYSLER DODGE JEEP RAM (1102 WALTON DRIVE, TEXARKANA, TEXAS 75503, (903) 716-0600) WAS MADE AWARE OF THE FAILURES, BUT COULD NOT DUPLICATE THEM OR LOCATE THE SOURCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
EXHAUST SMELL IN CAB. INTERMITTENT AT SLOW SPEEDS. DEALER SAYS USE RECICULATION ON AC TO KEEP EXHAUST FROM CABIN
TL* THE CONTACT OWNS A 2016 RAM 2500. AFTER REVERSING INTO A PARKING SPACE, THE CONTACT SHIFTED THE GEAR SHIFTER TO PARK, APPLIED THE EMERGENCY BRAKE, REMOVED THE KEY FROM THE IGNITION SWITCH, AND EXITED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE STARTED TO ROLL BACKWARDS ON A FLAT SURFACE. THE VEHICLE STOPPED AT A CURB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), BUT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARRY H MILLER DODGE (4220 22ND STREET, TUCSON, ARIZONA 85711) FOUR TIMES FOR TRANSMISSION FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE PARKED AT HOME, THE VEHICLE INDEPENDENTLY ROLLED AWAY WHILE ENGAGED IN PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C.H. URNESS CHRYSLER JEEP DODGE RAM (505 CHERRY HEIGHTS RD, THE DALLES, OR 97058) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PART FOR THE 2016 RAMS NOT BEING MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. PARTS DISTRIBUTION DISCONNECT.
WHEN OPERATING 2016 RAM 2500 AND TOWING A TRAILER, THE TAILGATE DROPPED WHILE TRAVELING CAUSING THE TAILGATE TO BECOME DAMAGED AND STRIKING THE TRAILERS JACK HANDLE AND BENDING TAILGATE. I'VE READ SEVERAL COMPLAINTS THAT THE TAILGATES ARE DROPPING WHILE OPERATING TRUCK.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WHITE MOTORS INC (175 OLD FARM RD, ROANOKE RAPIDS, NC 27870, (252)-537-6138) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 57,000. *TT
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SUNSET DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 7745 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 922-2400), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MULTIPLE RECALLS OPEN,DEALER UNABLE TO FIX DUE TO PARTS UNAVAILABILITY. RESULT IN CUSTOMERS DRIVING UNSAFE VEHICLES.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (PISCHKE MOTORS OF WEST SALEM, 1460 WI-16, WEST SALEM, WI 54669) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
T79/NHTSA 17-821 RECALL.. JUST WONDERING IF AND WHEN THE FIX MAY HAPPEN? IT HAS HAMPERED MY CHANCE OF SELLING IT DUE TO THE OPEN RECALL AND THE FACT OF NO GIVING DATE AS TO WHEN IT WOULD BE FIXED, DEALER WILL NOT BUY IT ( THE ONE WHO WOULD, WOULD ONLY GIVE A SMALL PERCENT OF IT VALUE) AND A BUYER BACKED OUT CAUSE OF THE TYPE OF SAFETY ISSUES IT IS. I SPOKE TO THE DEALER SHIP AND THEY HAVE SAID THAT THEY HAVE NOT BEEN GIVING ANY IDEAS OR A TIME FRAME WHEN FCA WOULD HAVE A FIX. JUST WONDERED WHAT IF ANY OPTIONS I MAY HAVE TO GET IT FIXED OR GET A SAFER VEHICLE. THANK YOU
CAME TO STOP LIGHT AFTER RUNNING 20 MINUTES ON THE FREEWAY. WHEN PULLING AWAY, THE THROTTLE WAS NOT RESPONDING, BUT I WAS IN THE INTERSECTION (SINCE THE TRUCK MOVES WITHOUT YOUR FOOT ON THE BRAKE) AND NEEDING TO ACCELERATE TO NOT GET HIT. PRESSED ON AND OFF THE ACCELERATOR UNTIL FINALLY THE ENGINE STARTED TO RESPOND. THIS IS THE 4TH OR 5TH INCIDENT. MY PREVIOUS INCIDENTS WERE REPORTED UNDER COMPLAINT NUMBER 10969231. INCIDENT OCCURRED WITH 14862 MILES ON THE ODOMETER.
I HAD DRIVE MY 2016 RAM 2500 MEGA CAB CUMMINS DIESEL 4X4 TO A PLACE ON A SLIGHT DECLINE. I PLACED THE TRANSMISSION IN PARK (COLUMN SHIFT) AND LEFT THE TRUCK RUNNING. I HAD NOT APPLIED THE PARKING BRAKE. WITHIN A FEW SECONDS I NOTICED THE TRUCK BEGINNING TO ROLL DOWNHILL. I LOOKED AT THE GEAR INDICATOR AND NOTICED IT WAS IN PARK. I STEPPED ON THE BRAKE AND THE TRUCK STOPPED. I RELEASED THE BRAKE AND IT BEGAN ROLLING FORWARD AGAIN. I STEPPED ON THE BRAKE AGAIN AND THE TRUCK STOPPED. I GRABBED THE GEAR SELECTOR AND IT WOULD NOT MOVE. I STEPPED ON THE BRAKE AND THEN MOVED THE GEAR SELECTOR THROUGH REVERSE, NEUTRAL AND DRIVE AND COULD FEEL THE VEHICLE TORQUE WITH EACH GEAR CHANGE. I PLACED THE SELECTOR BACK IN PARK AND THE VEHICLE ROLLED SLIGHTLY AND THEN STOPPED AS IT NORMALLY DOES. MY VEHICLE WAS CHECKED BY AN AUTHORIZED DEALER WHO SAID THEY FOUND NO PROBLEM, INCLUDING THE TEST FOR THE BRAKE INTERLOCK THAT WAS RECALLED. I AM CONCERNED THAT THERE IS ANOTHER PROBLEM, PERHAPS WITH THE PARKING PAWL NOT ENGAGING ON AN INTERMITTENT BASIS.
OWNED THIS TRUCK FOR LESS THAN A YEAR BOUGHT WITH 6000 MILES. VEHICLE DOWN SHIFTS INTO A LOW GEAR WHILE APPROACHING A STOP. THIS PRESENTS A SAFETY ISSUE ON SNOW COVERED ROADS AND EVERYDAY DRIVING CONDITIONS. THE TRUCK HAS BEEN IN THE DEALERSHIP TWICE FOR THIS PROBLEM AND IT HAS NOT BEEN FIXED.THE DEALERSHIP SAYS THEY FIXED IT? EXHAUST HAS BROKEN FROM THE WELDS I NOTICED THIS AT 20,000 MILES. THIS HAS CAUSED THE EXHAUST SYSTEM TO LEAK UNDERNEATH THE CAB. A STRONG COOLANT SMELL REGULARLY IN THE FRONT OF THE TRUCK, DEALERSHIP SAYS NO PROBLEMS, IF SO WHY DOES IT CONTINUE? CRACKING SOUND IN THE PASSENGER SIDE DASH ALSO HAS BEEN IN THE DEALERSHIP AND NOT FIXED.
TRUCK SUDDENLY SHUT OFF WHILE TRAVELING ON THE HIGHWAY AT HIGHWAY SPEED. COMPLETE SHUT DOWN OF ALL ELECTRICAL SYSTEMS AND ENGINE (NOTHING WORKED) DEALER DIAGNOSED AS ELECTRICAL FAILURE OF POWER DISTRIBUTION MODULE AND SEVERAL OTHER ELECTRICAL PARTS DUE TO CORROSION IN THE WIRING HARNESS. HAD THERE BEEN HEAVIER TRAFFIC OR I BEEN IN THE MIDDLE OR LEFT LANE WHEN TRUCK FAILED, I WOULD HAVE LIKELY CAUSED AN ACCIDENT. EVEN THE FLASHERS WOULDN'T WORK.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GLENDENNING MOTOR COMPANY AT 641-464-3241 (LOCATED AT 1100 E SOUTH ST, MT AYR, IA 50854) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILAABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED. WHILE DRIVING AT ANY SPEED, THE CRUISE CONTROL ACCELERATED OR DECELERATED RANDOMLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CRUISE CONTROL WAS REPROGRAMMED AGAIN. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100. PARTS DISTRIBUTION DISCONNECT FOR 17V821000 (POWER TRAIN) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES).
I RECENTLY RECEIVED A NOTICE OF RECALL ON MY TRUCK, REGARDING THE POTENTIAL FOR THE WATER PUMP TO FAIL, CAUSING AN ENGINE COMPARTMENT FIRE. HOWEVER, THERE IS CURRENTLY NO FIX FOR THE PROBLEM. I AM VERY CONCERNED BECAUSE, NOT ONLY DO I DRIVE IT EVERY DAY TO WORK, IT IS OUR TRAVELING TRUCK AND WE USE IT TO HAUL OUR LARGE 5TH WHEEL TRAILER. THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE TO OCCUR WHILE DRIVING, OR WHILE WE'RE HAULING THE TRAILER, IS QUITE SCARY. A FIX FOR THIS ISSUE NEEDS TO BE DETERMINED QUICKLY.
TL-CONTACT OWNS A 2016 DODGE RAM PICKUP TRUCK. INQUIRED ABOUT TK HOLDINGS 1RECALLS ASSOCIATED WITH THIS VIN SEP 12,2017 .. CONTACT FILED COMPLAINT AGAINST DEALERSHIP...CB MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED.NGS LETTER. RECEIVED FIAT CHRYSLER RECALL LETTER... VIN SEARCH WAS DONE.
I WAS DRIVING BACK HOME AFTER PICKING UP MY SON, DRIVING ABOUT 40 TO 45 MPH WHEN SUDDENLY MY TRUCK STARTED SHAKING AND THE SPEED DROPPED RAPIDLY GOT 10 MPH PUSHING ME AND MY SON FORWARD AGGRESSIVELY... WE WERE FORTUNATE THE TRAFFIC BEHIND WAS FAR FROM US.. AFTER PULLING TO THE SIDE AND TRYING TO GET BACK TO THE ROAD MY TRUCK WOULD NOT ACCELERATE MORE THAN 10 MPH. I TOOK THE TRUCK TO THE DEALERSHIP AND AFTER AN INSPECTION THEY TOLD ME THE CLUTCH WENT OUT. CONSIDERING THIS IS A 2016 RAM 2500 TURBO DIESEL WITH ONLY 24,000 MILES ON IT WITH NO SINGS OF CLUTCH GOING BAD I THINK THIS MAY BEE A DEFECTIVE PART THAT CAUSED THIS INCIDEN...
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOSS BROTHERS CHRYSLER OF RIVERSIDE (8151 AUTO DR, RIVERSIDE, CA 92504, (951) 688-6200), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
T51 RECALL SAYS THERE IS A 1% CHANCE MY RAM 2500 2016 COULD HAVE A ENGINE COMPARTMENT FIRE AND DEALER SAID THERE IS NOTHING THEY CAN DO. I ASKED TO GET A RENTAL TILL THIS IS SOLVED AND WAS DENIED BY DEALER. THEY ALSO COULD NOT TELL ME WHEN REPLACEMENT PARTS ARE AVAILABLE.
TAILGATE FALLS DOWN IN PARK OR DRIVING DOWN THE ROAD IT DOESN'T HAPPEN ALL THE TIME JUT WHEN IT FEELS LIKE IT COULD STRIKE KID IN THE HEAD OR SOMETHING COULD FLY OUT OF THE TRUCK YOU ALSO ASK WHEN THIS HAPPENED IT HAS HAPPENED MANY TIMES
DODGE/RAM HAVE BEEN HAVING THIS PROBLEM FOR YEARS AND IT HAS BECOME THE "NORMAL" FOR THEIR TRUCKS, BUT THIS THE SLACK IN THE STEERING COLUMN IS HARDLY ACCEPTABLE. I HAVE TO CONSTANTLY DRIVE WITH MY STEERING AT 10 O'CLOCK TO DRIVE STRAIGHT (EVEN AFTER ALIGNMENTS) AND QUICKLY ADJUST 3-4 INCHES TO ADJUST RIGHT IF IT SUDDENLY STARTS PULLING THE OTHER WAY. I HAVE TO CONSTANTLY GET MY STEERING ALIGNED AS THE LEFT FRONT TIRE'S TOE GOES OUT EVERY 6-9 MONTHS CAUSING THE TRUCK TO PULL RIGHT VERY HARD WHEN BRAKING. IT IS A CONSTANT "HIGH-ALERT" STATUS TO DRIVE BECAUSE THE SLIGHTEST WIND CHANGE, PAVEMENT TEXTURE, OR EVEN MOTORCYCLE PASSING IS ENOUGH TO MAKE THE STEERING SHIFT FROM PULLING RIGHT TO PULLING LEFT. THIS THROWS ME INTO THE LEFT LANE SOMETIMES, WHICH PUTS MY LIFE AND THOSE AROUND ME AT RISK. THIS IS A FAIRLY NEW TRUCK AND WAS DOING IT WHEN I BOUGHT IT. I THOUGH NOTHING OF IT AS IT WAS STILL IN WARRANTY BIT SEVERAL RAM DEALERSHIPS IN MULTIPLE STATES HAVE SAID THEY COULDN'T FIND ANYTHING AND THAT IT IS "NORMAL." I FIND THAT CHRYSLER IS NEGLIGENT TO THEIR CUSTOMERS AND PUT PEOPLE'S LIVES ON THE LINE. I HAVE A 2017 RAM 1500 FOR MY COMPANY WORK TRUCK AND IT DOES THE EXACT SAME THING, BUT PULLS THE OPPOSITE DIRECTION. IT ONLY HAS 5000 MILES WHEN IT STARTED DEVELOPING SLACK IN THE STEERING. CHRYSLER REFUSES TO SPEND THE EXTRA .02 CENTS PER VEHICLE TO PUT A RELIABLE STEERING VIBRATION DAMPER IN THE STEERING COLUMN. THE MORE I RESEARCH, THE MORE I FIND THAT THIS HAS BEEN GOING ON FOR DECADES ACROSS MULTIPLE GENERATIONS OF RAM TRUCKS. CHRYSLER NEEDS TO BE PUT OUT OF BUSINESS FOR THIS RECKLESS DISREGARD FOR THE PEOPLE THAT DRIVE THEIR TRUCKS. FROM WHAT I HAVE RESEARCHED, ABOUT 50% OF THEIR TRUCKS DEVELOP THIS PROBLEM. PROBLEM IS NOTICEABLE WHILE STATIONARY, AND DRIVING AT ALL SPEEDS. WORSE AT HIGHWAY SPEEDS AND WHILE PULLING LOADS.
DRIVERS WINDOW FALLS DOWN WHEN 'ROLLING' THE WINDOW DOWN.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY CRAFT CHRYSLER DODGE JEEP RAM AT (434) 845-3456 (LOCATED AT 2630 LAKESIDE DR, LYNCHBURG, VA 24501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
REQUIRED BRAKE PEDAL PRESSURE IS EXCESSIVE. IN PANIC BRAKING SITUATIONS THE BRAKE PEDAL GOES TO THE FLOOR. TRUCK TAKES WAY LONGER TO STOP THAN IT SHOULD. ALSO, IN REVERSE IT TAKES EXTREME BRAKE PEDAL PRESSURE TO STOP THE TRUCK.
TAILGATE FELL OPEN WHILE I WAS PULLING A CARGO TRAILER ON INTERSTATE 40 IN TENNESSEE. DUE TO ROAD ROUGHNESS AND NOISE I WAS UNAWARE OF IT UNTIL I STOPPED FOR FUEL. THE TAILGATE HAD FALLEN ONTO THE TRAILER JACK HANDLE AND DAMAGED THE TAILGATE. THERE IS A SIGNIFICANT DENT INTO THE TOP OF THE TAILGATE AND ALSO DAMAGE TO THE PLASTIC TOPCAP ON THE TAILGATE. IN ADDITION THERE IS AN ARC SHAPED SCRATCH ACROSS THE TAILGATE ABOVE THE LATCH HANDLE.
DEAD PEDAL, WHEN DRIVING I.E.: IN TRAFFIC WITH ON AGAIN OFF AGAIN PEDAL I NOTICE A BRIEF PERIOD OF "DEAD PEDAL " WHERE THERE IS NO RESPONSE. THIS HAS OCCURRED MORE THAN ONCE.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (WEST HILL CHRYSLER JEEP DODGE, 900 W HILLS BLVD, BREMERTON, WA 98312) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MACCORD DODGE CHRYSLER JEEP (LOCATED AT 990 TENNANT WAY, LONGVIEW, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V5612000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. THE DEALER (RALPH SELLERS CHRYSLER DODGE JEEP RAM, 14215 AIRLINE HWY, GONZALES, LA 70737) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR THE CONSUMER STATED ALL REPAIRS COMPLETED ON 09/19/18. *TR
WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.
I HAVE TWO RECALLS ON THIS TRUCK,17V-562 AND 17V-821 . ONE DATING BACK TO SEPTEMBER 2017 AND JUST RECEIVED 17V-821 . BOTH RECALLS SAY THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE, AND BOTH ARE SAFETY ISSUES, FCA SENDS OUT RECALLS AND THEN DOES NOTHING! ARE YOU AWARE OF THIS,IS THERE NOTHING YOU CAN DO. THIS IS TOTALLY UNACCEPTABLE!
RECALL FOR WATER PUMP FAILURE, CONTACTED DEALERSHIP SEVERAL TIMES, NO PARTS AVAILABLE TO FIX STILL AT THIS TIME, SAFETY ISSUE FOR FIRE RISK
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RENO DODGE RAM, 700 KIETZKE LANE, RENO, NC 89502) AND WAS NOTIFIED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (HADDAD DODGE RAM, 3000 HARRIS RD, BAKERSFIELD, CA 93313, (661) 527-4315) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RED BLUFF DODGE CHRYSLER JEEP RAM (545 ADOBE RD, RED BLUFF, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND THEY ONLY RECEIVED RECALL PARTS ONCE A MONTH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (LITHIA CHRYSLER DODGE OF TRI-CITIES, 7171 W CANAL DR, KENNEWICK, WA 99336) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFT FAILED TO SHIFT OUT OF PARK. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO SHIFT GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE MISSING SPRINGS. THE VEHICLE WAS REPAIRED AND DEEMED OPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE CONTACT RECEIVED ONLY EIGHT VOLT BRAKING POWER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33033) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,831.
WHEN DRIVING BETWEEN 62AND 80MPH THE TRUCK DEVELOPS A SHACK THROUGH THE WHOLE TRUCK THAT MAKE IT HARD TO SEE OUT OF MIRRORS AND IS UNCOMFORTABLE TO DRIVE NOT FEELING VERY SAFE
Right rear air bag twisted and got against the exhaust which caused the vehicles suspension to drop or not hold air. I was told it was the compressor leaking through and had compressor replaced. It is not the compressor and the vehicle right rear suspension continues to loose air. When the vehicle was looked at again the airbag was untwisted and had a burn mark from exhaust. This is definitely a safety issue concern! This has been ongoing since 2017 with no recall on this vehicle. I had it in the shop again for the same thing and was told this issue could not be resolved!
TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT WAS REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (JACK WOLF CHRYSLER JEEP, 1615 N. STATE ST, BELVIDERE, ILL, 61108, 815-544-9211) WHERE IT WAS DIAGNOSED THAT THE BULBS BURNED OUT. THE TECHNICIAN REPLACED THE BULBS AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE THE CONTACT FOR THE REPLACEMENT BULBS. THE CONTACT STATED THAT HE DID NOT RECEIVE A NOTIFICATION FOR AN UNKNOWN RECALL RELATED TO THE ELECTRICAL SYSTEM AND EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT.
I'M HAVING PROBLEMS WITH TRYING TO FIND TIRES THAT A) RIDE WELL, AND B) LOOK GOOD TO ACCOMMODATE THE TIRE PRESSURE MONITORS. IN THIS TRUCK THE WARNING LIGHT IS SET SO HIGH THAT I HAVE TO KEEP 80 PSI IN THE TIRES. THE DEALER SAYS IT'S A REQUIREMENT BY THE NHTSA. ARE WE (CONSUMERS) STUCK WITH THIS PROBLEM, OR IS THERE SOME KIND OF "FIX" THAT WOULD ALLOW THE DEALER TO ADJUST THE WARNING DOWN TO SOMETHING LIKE 45 PSI? THANKS FOR YOUR TIME.
UNDER SOME CIRCUMSTANCES, LIKE BRIEFLY LETTING OFF THE ACCELERATOR AND THEN RE-APPLYING ACCELERATION, THE VEHICLE DOES NOT RESPOND TO THE ACCELERATION INPUT FOR 1-2 SECONDS. THIS IS BEING DESCRIBED BY OWNERS IN ONLINE FORUMS AS "DEAD PEDAL". THE RESULT OF A LACK OF INTENDED ACCELERATION IS A SERIOUS SAFETY ISSUE, ESPECIALLY WHEN MERGING WITH TRAFFIC ALREADY AT SPEED. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS, AND IF A WELL DOCUMENTED AND COMPLAINED ABOUT ISSUE ON PUBLIC FORUMS.
DEAD ACCELERATOR PEDAL. IF DRIVING WITH STEADY PEDAL AND LET UP ON ACCELERATOR PEDAL AND THEN STEP BACK ON THE ACCURATE, THE TRUCK DOESN'T MOVE/NO RESPONSE FOR 5-10 SECONDS, THEN THE TRUCK SPEEDS OFF. HAPPENS NUMEROUS TIMES. ALSO IF AT A STOP AND NEED TO HAVE FULL POWER TO GET ACROSS A 4 LANE HIGHWAY/OR MAKE A RAPID LEFT TURN, YOU ARE A SITTING DUCK BECAUSE THE PEDAL DOESN'T RESPOND.