2022 Ram 3500 Complaint Log

While travelling in Southern California, I came to a stop to enter I8 on ramp. When I tried to start down the on ramp the truck didn’t want to move and a check engine light came on. The truck went into limp mode so would travel slowly along. I called Mango Auto who could diagnose it the following morning. I did not make it to the shop before the transmission failed completely and the truck wouldn’t move leaving me in traffic in a dangerous spot. Eventually I was towed to the shop in Yuma AZ. They diagnosed it as a complete transmission failure requiring a $10,000 replacement. FCA has issued an extended warranty, but my mileage is 16700 miles over. FCA has a technical bulletin on the issue with the Austin transmission, but has not but should have issued a recall. This failure To issue a recall left me stuck in a dangerous situation and could have resulted in a crash.

In a 55mph car accident where the vehicle has been totaled and none of the airbags deployed

Vehicle lost drive via the transmission when it disengaged unexpectedly. Known issue that Stellantis classifies under "Customer Satisfaction Notice" instead of a recall. There are many examples of recalls issued by other manufacturers related to loss of drive via the transmission, so why is this being treated as a notice of inconvenience versus a safety issue? Issue is being addressed via a Technical Service Bulletin where units that fail are repaired after the fact versus proactively inspected and replaced.

The center infotainment stack screen refused to power up when starting the vehicle. The radio and hvac functions worked, but the screen would not turn on preventing the backup camera from functioning. Restarting the system twice and restarting the vehicle failed to get the system to function. Upon restart several hours later all systems appear to function normally. A video is available of the failure.

### **NHTSA Complaint Statement of Facts** **RE: Recall Y43 (NHTSA Campaign 22V-406) – Failure of Recall Remedy** **Summary:** The manufacturer (Stellantis/FCA) is refusing to provide a complete and effective remedy for **Recall Y43**. My 2022 Ram 3500 was manufactured without the **Particulate Matter (PM) Sensor**, a defect officially acknowledged in Recall Y43. This factory omission has caused terminal blockage of the **Diesel Particulate Filter (DPF)**—a specific consequential failure documented in the manufacturer's own recall filing. **Technical Argument:** 1. **Causal Link:** The official Y43 recall notice states: *"The PM sensor... may not have been installed... This could increase vehicle emissions and **block the diesel particulate filter**."* My vehicle currently suffers from the exact "blocked DPF" condition described. 2. **Ineffective Remedy:** Stellantis has offered to install the missing sensor (the Y43 part) but refuses to replace the ruined DPF. Installing a sensor on a filter already terminally blocked due to the sensor's absence is not an "effective remedy" under the **National Traffic and Motor Vehicle Safety Act**. 3. **Warranty Admission:** Per **TSB 09-014-22 (X97)**, the manufacturer has issued a 1-year unlimited mile warranty extension for the DPF specifically for vehicles affected by Y43. Refusing to replace a filter that failed *before* the recall was performed is an attempt to circumvent this warranty obligation. **Safety Risk:** The vehicle is currently in "Limp Mode" with a "Filter Full - Power Reduced" message. This creates an unreasonable safety risk of **stalling or loss of power** while operating on public highways, a condition explicitly mentioned in the Y43 safety report as increasing the risk of an accident. I am seeking an order for the manufacturer to replace the DPF as part of the Y43 recall remedy at no cost to the consumer. The manufacturer’s Case Manager has denied the claim and refused further communication

Valvetrain No Yes Yes No

Every month I am receiving a check engine light for abs / traction control / failure. Dealer states HPU unit is bad, however I noticed all the fuses in the fuse box were loose. I pushed them in to reseat and the error cleared. This happens monthly. This last time happened during a snow storm and disabled abs.

***1*** The emissions system on this truck (2022 Ram 3500 with 34,435 miles) has been problematic since I acquired it 5 months ago. It continually attempts to regenerate and rid itself of ash/soot buildup. If it does not successfully regenerate, it will go into a state of reduced power, also known as limp mode. The truck is available for inspection and will be at Lithia CDJR in Corpus Christi tomorrow, 07 Jan 2026. ***2*** Today specifically, the truck flashed a message EXHAUST FILTER NEARING FULL SAFELY DRIVE AT CONSISTENT SPEED TO CLEAR. I got on the highway to achieve this and avoid lights and stop/go traffic. It typically takes around 25 minutes of consistent driving for it to clear. But today, shortly after I reached highway speeds, the truck entered limp mode, displaying EXHAUST FILTER FULL REDUCED POWER SEE DEALER. This was a very alarming incident that created a bottleneck on the highway and presumably for me to nearly be rear ended as it happened at 5:35pm. I was able to safely make it off of the highway, however this incident has put the lives of all motorists on the road around me today in danger. ***3*** The truck has been inspected numerous times by the dealership. The Diesel Particulate Filter was replaced on 01 October 2025 (this was the first time the truck went into limp mode on me). The frequent regenerations continued after the DPF replacement and a sensor was replaced on 29 October 2025. Regens continue at approximately 1 per week. ***4*** This is a known issue amongst the community of RAM truck owners. It's unfortunate that many do not report it because the safety issue could easily set off a chain reaction, especially if this heavy duty truck were to be towing a heavy load as it capable of doing.

The contact owns a 2022 Ram 3500. The contact stated that while driving approximately 10-15 MPH, there was an abnormal rattling sound coming from the vehicle. The engine warning light was illuminated. The local dealer was contacted, and it was determined that the grid heater bolt had melted and fallen into the engine. The vehicle was repaired after two months due to the piston being on backorder. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 35,000. The VIN was not available.

I have had the seal between the transmission and transfer case replaced 3 times due to leaking since new and after each repair within miles of each repair and all prior to the vehicle reaching 50,000 miles. The last time it was repaired at 65,000 miles they decided to replace the transmission with a new transmission - it also leaked between the transmission and transfer case within 1 day and less than 100 miles.

Lifter tick issue on 2019 to 2024 ram 6.7 engines ....lifters failing casuing excessive wear on valve train known issue major costly repair

The contact owns a 2022 Ram 3500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. In addition, the contact stated that the vehicle was taken to the same dealer approximately eight times, and a loaner vehicle was provided; however, after several unknown repairs, the failure reoccurred. The vehicle was previously repaired under warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.

Driver of the 2022 Ram 3500 pulled out of a driveway onto a street and ran over a pedestrian who was crossing in front of him. Driver states he did not see the pedestrian. I understand the 2022 Ram 3500 is equipped with front ParkSense Sensors, but these sensors failed to deploy. The pedestrian suffered very serious injuries requiring weeks of hospitalization and additional outpatient rehabilitation. The incident is caught on surveillance camera. The vehicle should be available for inspection upon request. The vehicle has not been inspected.

While driving on interstate leaving a construction zone started to accelerate to maybe 40mph and heard/felt a hard clang and lost all forward motion costed to side of interstate. Looked underneath truck, nothing visible broken or leaking. Restarted truck tried to move forward with no luck. Reverse worked, put back in drive loud noise again stomped on the accelerator and started moving forward very slow and difficult. Made it to an exit to look at things in a safer location than the busy interstate. Figured out that I had reverse and 5th gear so it was very hard/ slow to get moving. Check engine light on, gear ration incorrect, code P0731, Tran sensor failure, no 4x4 Transmission failure 1-4 gears not working

My pm sensors or particulate matter system malfunction and failed which lead to emissions issues and created my vehicle to drive in limp mode. Limp mode basically slowed downs the vehicle is slow as 5 mph as soon as this light displays at any time while driving on the highway. This put my safety in danger and the public as I transport what dot considers a type hazardous material. The sudden loss of power in the middle of the road has made vehicles around me extremely vulnerable to fatal collisions. I took my vehicle to the dealership where they confirmed this malfunction and problem with my vehicle but no recall has been issued as of yet no warning lamps appeared prior to the failure.

The contact owns a 2022 Ram Promaster 3500. The contact stated that while driving approximately 60 MPH, the steering wheel malfunctioned and jerked out of his hands and became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack and steering rack wiring harness was faulty and needed to be replaced. The steering rack and steering rack wiring harness were replaced, and the vehicle was repaired. The contact stated that the vehicle had previously experienced the failure, and the steering rack wiring harness was replaced, but the failure reoccurred. The manufacturer was not yet contacted. The failure mileage was 60,910.

I own this truck and have had issues with the exhaust regeneration process for about 6 months. I have taken it to the dealer 3 times and they have done diagnostics and replaced the diesel particulate filter, but the issue continues to happen. They have now told me that the system is not reparable and they don't have support from RAM manufacturer to troubleshoot and repair this issue. They have multiple customers with the same issue with the diesel exhaust system not operating properly, hampering the engine performance, damaging the engine and exhaust system, polluting from the exhaust discharge. This is a widely known issue with the 2022 Ram 3500 from other owners, yet RAM refuses to properly address the issue. They advertise their trucks with certain horsepower and output specs, which aren't accurate due to their faulty exhaust systems. Consumers are now completely removing the factoring exhaust systems because they damage the engines and cost thousands of dollars to attempt to repair, which many times never work. This needs to be addressed with RAM and recalls put in place to address the failures with their exhaust systems. My truck has 28,000 miles on it, 3 years old, and is not operable. The dealer has had 3 attempts to repair this and is now turning me away. Please help! Thank you

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the electric power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The contact was able to pull over to the shoulder of the roadway, where the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the wiring harness connector due to water intrusion, resulting in damages to the electric power steering control module. The contact was informed that the connector seal had failed to prevent the entrance of water leading to water damage. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.

Transmission failure while driving not allowing to go in park after we got stopped. Truck un operable to get out of traffic.

The contact owns a 2022 RAM 3500. The contact stated while her husband was driving at 65 MPH, coming to a stop the brake pedal was depressed however the vehicle failed to stop in a timely manner rear ending the vehicle in front of him. The contact stated that no air bags deployed. The contact stated that her husband sustained injuries to his shoulders and his head. The vehicle was towed to caliber consultation auto shop. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle has not been deemed a total by her insurance company yet. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the engine made abnormal knocking and ticking sounds. The knocking and ticking sounds became louder while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the piston had ingested the grid heater nut. The mechanic replaced the piston, cylinder head assembly, gaskets, rod, gasket intake, Hamilton flat tappet conversion kit, and XDP grid heater. The manufacturer was made aware of the failure. The failure mileage was 88,745.

The transmission in my vehicle failed suddenly on May 31, 2025, entering “limp mode” and losing the ability to shift properly. The vehicle became immobile and was towed to the dealership. Initial diagnostics revealed difficulty shifting between 3rd and 4th gears. Service technicians attempted repair in June based on RAM TSB MC-10231775, which indicated snap ring failure in the Aisin transmission. Repairs prescribed in TSB were attempted but unsuccessful, as the vehicle still could not shift into 4th gear. Additional parts were ordered, and another repair was unsuccessfully attempted in late June. Ram has shipped a new transmission which we are waiting on the dealership to install.

The contact owns a 2022 Ram 3500. The contact stated while driving approximately 65 MPH during the rain, the windshield wipers suddenly failed to operate as needed. The vehicle was taken to the dealer who diagnosed that the park switch wiring had failed. The wiring was replaced; however, the failure remained. The dealer determined that the Variable Cylinder Management (VCM) had failed and DTC: B2303/11; was retrieved. The contact stated that the VCM was repaired; however, the failure remained. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.

The # 4 cam bearing seized to the camshaft. Upon further investigation the #4 main bearing was damaged from metal chips that were not removed during the manufacture of the engine. This damage from the manufacturing defect left the engine block damaged beyond repair. So a short block was ordered and installed.

Trailer brake controler will report not connected when it is connected correctly. Systemm was tested and everything on the trailer is working properly. system was working corretly and suddenly stopped when on the interstate. Have had multiple shops look at the issue and no one can locate the issue. The radio/infotanment system will also disconnect radomly. Both act like a wire is lose. disconnect then reconnect and disconnect and reconnect, over and over. The radio disconnecting from the phone is an issue however not a safety concern like the trailer brake issue is. When I am pulling a 16,000 pound camper and the trailer brake stops that means I no longer have traler brakes and that can be an issue when stopping.

The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

Driving on highway 02/24/2025 approximately 07:15 pm EST at 65 mph, vehicle began Diesel DPF automatic regeneration cycle. Strong smell of "burning trash" and fuel vapor entered cabin with windows up. this happens frequently

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed with the heated steering wheel feature activated, the steering wheel became extremely hot; making the vehicle difficult to maneuver because the contact was only able to hold the steering for several seconds while driving. The contact stated that the steering wheel was replaced a year prior due to a separate failure. No warning lights were illuminated. The vehicle was taken to the dealer, who observed that the steering wheel reached temperatures of more than 120-145 degrees. However, after consulting with the manufacturer, the dealer informed the contact that the feature was operating as intended and within specifications. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

Intermittent fault causing ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, cruise control, to disable while driving.

Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.

Firestone trans force Ht. 275/70R18 These tires came from factory on my Dodge Ram. The truck is around two years old and only with 13,500 miles on it. All four tires are failing and cracking on the side walls. I know earlier models of the same exact tire was recalled for the same issue.

The contact owns a 2022 Ram 3500. The contact stated while driving 40-45 MPH and hauling a 14-ft loaded trailer, the engine made an abnormally loud knocking sound. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence, where a mobile independent mechanic diagnosed that the grid heater nut had melted and entered cylinder #6. The vehicle was then towed to the dealer, where it was diagnosed that the grid heater nut failure had caused catastrophic failure of the pistons, turbo charger, and engine. The dealer determined that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty due to the mileage on the vehicle. The failure mileage was approximately 112,700.

Intermittent abs and traction control alarm. Very random and can come on without notice. Similar issue to the recall issued in September for the 1500 ram.

Started getting an alarm for abs and traction control alarm with 15000 miles, it would come and go every few thousand miles. Truck now has 44000 miles and the alarm has appeared twice in the past 4000 miles. This almost caused an accident as it disables the abs at any given time. The dealer says it is the Hydraulic Control Unit.

ABS LIGHT IS ON I HAVE A PROBLEM WHIT THE ABS MODULE

The UCONNECT digital center display occasionally goes completely dark or shuts off. Sometimes displays an error message like "uconnect box requires service". This display is essential for managing everything from air conditioning to music and navigation. When the windshield fogs up and you need to adjust airflow while driving for visibility, this malfunction can be distracting and pose a safety hazard. Additionally, the rear backup camera fails to function when the screen is blank, which is particularly concerning in this long-bed truck when reversing in parking lots. This issue has been presented to the dealer, and the vehicle has been dropped off for service. Initially, the problems were minor, such as difficulties with CarPlay connectivity and the screen rebooting, but I could not replicate the issue. However, it has since escalated, occurring with every trip, and the dealer is now able to observe the problem firsthand.

Transmission failed in heavy interstate traffic while towing 35 ft 15,000 lbs RV. My RAM 3500 only has 19,000 miles and is still under new vehicle warranty. The event: While travelling on Washington DC beltway in lane 3 of 4 without warning my transmission starting slipping. No abnormal noise, no dash lamps warning of an issue. As I pressed on accelerator my speed continued to decrease. I quickly signaled to right lane in an attempt to get off the road. I was slowing at a rate I was concerned I may be stopped on highway with vehicles traveling 55 mph approaching. I did make the shoulder in between an exit and entrance ramp with barely enough room for a tow truck to be in front. I had 3 ft on my left with 55mph traffic passing constantly. The vehicle was towed to a local RAM dealer as my wife and I waited on the highway with RV for second tow service. This all could have been avoided. Why was a TSB or recall already in place? RAM has many transmission failures on the 2022 Aisin transmission noted on RAM truck forums. I had read about it but considered myself lucky as I was almost 2 years driving truck without any problems. My safety, my wife and tow truck drivers safety were put at considerable risk due to Stellantis not alerting RAM dealers of a potential transmission failure. Research Noah Leotta Police Officer Montgomery County Maryland. The circumstances we experienced were exactly how he lost his life. I have not received work ticket from dealership, I will follow up with documentation when requested.

While driving around 20 mph, suddenly heard a clunk, then several dashboard warning lights came on. Truck suddenly had no torque- would only move forward if the engine was revved at much more than normal amount. Nearly complete loss of ability to accelerate from a stop/low speeds. Took to an independent service center who ran the ODB codes, showing the now well-known issue of "transmission failure gears 1-4" Warning lamps include the lane sense and check engine lights, and a message on the dash that reads ACC not available, Automatic high beams not available. Prior to this, no problems with the truck at all. I am trying to arrange getting it towed to a dealership.

On 9 September, while driving, I got an emergency dashboard notice that stated Throttle System Malfunction contact dealer. It went out and then another immediately flashed that stated Exhaust System Malfunction contact dealer. The vehicle lost power within seconds after the second notice. I coasted to a stop on the side of the road. Once stopped, smoke quickly started coming out of the engine compartment and then flames. I contacted 911, an engine arrived but the truck was fully engaged and completely burnt.

22 Ram 3500 Cummins diesel with Aisin transmission. Transmission output shaft seal leaking in between transmission and transfer case.

The contact owns a 2022 Ram 3500. The contact stated that the vehicle experienced the death wobble while driving. There were no warning lights illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed. The vehicle was not repaired because the VIN was not under recall. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 34,000.

The engine stopped while driving with no warning and provided no opportunity to exit the travel lane of the road. No warning lights were illuminated on the dashboard and all gauges appeared normal leading up to the event. This event is extremely frustrating, but I am thankful that it didn't happen on the interstate as there is no telling what the outcome may have been......... Leading up to the event, I had been driving on the interstate around 70mph for about 180 miles since the last restart. I exited the interstate and made it about 3/4 miles on a secondary road and the engine died without warning and the truck came to a quick stop in the lane of travel. No abnormal sounds were observed, just a sudden unwelcome deacceleration that did not provide enough time to exit the lane of travel. It was like stepping on the brakes. I attempted to restart the truck and the starter would not crank the engine and briefly pulled enough voltage to kill all the electronics. I attempted starting it again with a jump box attached and met the same result. The computers freaking out from the low voltage during the starting attempts wouldn't allow me to put the truck in neutral to move it out of the lane of travel. A police officer called for the tow truck on rotation since I was stuck in a live travel lane. The truck was towed to the Dealer on 8/19/2024 after the service department had closed and still would not turn over when removed from the tow truck. There were no signs of any fluids leaking from the truck after the event........ The next day the Service Advisor called and advised there were only 3 codes stored related to low voltage. Truck is waiting for a tech to become available to further investigate.

My truck experienced a total transmission failure while at Highway Speed towing a 5th wheel camper on Interstate I95. This transmission failure is a known issue and has a TSB 21-002-23. A k1 clutch clip becomes dislodged and the transmission will not function. Being stranded and unable to move on a busy highway is unsafe and terrifying. Aisin Transmission and RAM are well aware of this failure however I was never notified about the potential failure nor has a recall been issued. The failure occurred instantly with no warning in a vehicle with 16,000 miles and less than 2 years old. My vehicle has been repaired and the failure was confirmed as the K1 clutch clip failure. There should be an immediate recall for this known failure to be repaired prior to being stranded on the side of the highway, 400 miles from home with my wife and kids. It's shameful RAM has ignored this problem!

While towing a camper 5 hours from home. Traveling approx 5-10 MPH in slow moving traffic the 2022 Ram 3500 HO with Aisin Transmission made a loud and sudden pop. It lost all forward power as if it went into neutral. Barely using momentum to limp the truck off the side of a busy highway during rush hour with my family on board.

The transmission wont shift gears. We were stranded at a campsite. The problem has been confirmed by Santa Rosa Ram. Inspection by RAM directly is unknown. Loud clanking noises were heard many days before the final failure.

Transmission had 2 loud clunk, while stopped, and shifting into drive, lost all forward gears. Reverse works. Truck has 17000 miles.

The Deisel Exhaust Fluid (DEF), SUPPLY LINE (part #57008975AA) has been replaced on my truck 4 times in 113 k miles. It now needs replaced again. The last 2 times were less than 5000 miles each. It is a plastic line that runs from the DEF tank and passes nearby the exhaust filter which is very hot. A RAM dealer in Georgia told me they have sold/replaced many of these lines. When cracked, they leak DEF in large volumes on the ground which then becomes contaminated.

I was driving coming to a stop for a red light and it turns green. As I go to press on the gas my dashboard lights up with error codes stating a 4WD System error of some kind. As I go to press on the gas the truck loses power and acceleration and starts making a horrible clunking noise. I took it to the dealer because it seems like a transmission issue. This is a 2022 Ram 3500 with 9300 miles at time of failure. I would hate to see what happens if I was towing a large load to lose power all of a sudden risking my life and others around me. Based on what I have researched it seems like a K1 Snap Ring issue to the T. Waiting on the "official" diagnosis from the dealer.

On June 5th, 2024 while pulling a travel trailer on vacation, we stopped for a short break and left the truck running. When we went to get back on the highway, I put the truck in gear and nothing happened. Truck would only shift into reverse with a violent bang. Would not go forward. Unhooked my trailer and shifted into REVERSE a few times and finally got the truck to inch forward at HIGH RPM. Towed to a Ram dealer and they confirmed a snap ring failure caused the forward clutches to go out. Truck is still awaiting repairs 445 miles from home.

Discovered that the passenger side seat belt warning chime does not operate when someone is sitting in the passenger side front seat. I contacted the manufacturer just now who told me no one will be in contact with me, they just take the information. I asked the value of their customer care and they responded I don’t know. A case number was assigned but again, I was informed no one will make contact. I would think this is a safety law violation especially since we live in California. I need help here please.