There are 14 owner-reported engine complaints for the 2023 Ram ProMasterin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling), however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2023 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2023 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2023 Ram ProMaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure.
Nothing has occurred, yet. I was told by Dodge representative, Riazen on 12/6/2025 “DO NOT DRIVE” as a result of the safety recall. As it is reported that 300,000 vehicle are affected by this recall I am terrified of driving my RV! I have initiated a vehicle buyback letter with John Elkann, and complaints with the CT Attorney General, CT Consumer Protection, CT Lemon Law, and BBB.
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The contact was concerned about a potential fire. The local dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repair. The contact had not experienced a failure.
The contact owns a 2023 Ram ProMaster 3500. The contact stated that while the vehicle was idling, there was an abnormal sound coming from the engine compartment. The contact checked under the hood and saw that the cooling fan was making a whirring" sound. The contact stated there was no warning light illuminated. The contact stated that the fan was revolving very slowly, and when the fan was touched, there was resistance while revolving. The contact had received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The contact called a local dealer and the manufacturer and was advised that the parts for the recall repair were not available. The contact added that the dealer and the manufacturer advised not to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 5,275.
The oil pan for the van was damaged due to debris picked up on the road resulting in a hole, which in turn drained the engine oil and jammed the engine preventing from operation. The lack of protection to the oil pan which is exposed, caused the debris to damage the oil pan. Ford Transit vans have a protection under the oil pan which prevents such incidents to occur. The vehicle was repaired for $10,172 by budget as this was a rental van. Attached are the documents pertaining to this repair. Installing some sort of protection beneath the oil pan would have saved several thousands of dollars. This is the third occurance in our fleet and other two VINs have been reported already to NHTSA.
The vehicle was rented for delivery services and the oil panel underneath was damaged on the road and as a result a big hole where the metal was broken off. This has caused all the oil to drain and in turn the engine was jammed. There was no indication to the driver until the engine lights came on after the engine stoped and couldn't be driven. The oil pan material has been so fragile nor there were any protection below the pan to prevent any debris picked on the road. The vehichle was inspected by Budget and a Repair Shop and have determined the cause of engine failure is due to the Oil Panel.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026