Skip to main content
Car Safety DB

NHTSA Campaign Number

23V744000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Reported to NHTSA: November 6, 2023

Key Takeaways

  • Recall 23V744000 currently maps to 3 tracked vehicle-year pages across 2 makes.
  • This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
  • This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.

Useful Next Steps

Check a VIN for an open recallRead what to do after a recall noticeBrowse more electrical recallsOpen an affected vehicle page

Defect Description

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Safety Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

VIN recall lookup guideWhat to do after a recallMore electrical recalls

Affected Vehicles (3)

YearMakeModel
2024BuickEncore GX
2024BuickEnvista
2024ChevroletTrax

Browse Affected Vehicles

Affected Makes

BuickChevrolet

Affected Models

Buick Encore GXBuick EnvistaChevrolet Trax

Affected Make + Year Views

2024 Buick2024 Chevrolet

Affected Years

2024

Related Electrical Campaigns

These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.

26V248000ELECTRICAL SYSTEMJaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 201…35 tracked vehicle pages · Apr 17, 202626V225000ELECTRICAL SYSTEMChrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicl…6 tracked vehicle pages · Apr 9, 202626V188000ELECTRICAL SYSTEMNissan North America, Inc. (Nissan) is recalling certain 2026 LEAF vehicles. The high voltage battery may have internal damage that can cause a short circuit within the battery mo…1 tracked vehicle pages · Mar 26, 202626V185000ELECTRICAL SYSTEMVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these …2 tracked vehicle pages · Mar 25, 2026

This recall information is from NHTSA campaign 23V744000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on May 4, 2026