Buick · Encore GX · 2024
1
Recall
22
Complaints
5/5
Safety Rating
The 2024 Buick Encore GX has 1 recall and 22 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: electrical system (8 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2024 Buick Encore GX page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is electrical system with 8 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
18.5% rollover risk in single-vehicle crash
Safety Features
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Remedy Status
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
The information screen has gone totally black and calls are cutting in and out. In my research I've seen there was a recall for this issue on this year and model but, it does not show for my particular vehicle.
door locks don't work. This is the second time in less than a year. Last time it took Buick 28 days to fix. Vehicle wont lock while driving or when parked. No warning. The dealer has had the vehicle since 10-20-25.
Same issue that happened a couple years ago in which a recall was issued. My 2024 Buick Encore GX ST screen went blank. I was unable to see my odometer, speed, fuel gauge etc. while operating the vehicle.
The contact leased a 2024 Buick Encore. The contact stated that while driving 70 MPH, the steering wheel was pulling to the left and to the right. The contact was able to remain in the middle lane. The contact had to use both hands while driving the vehicle. There were no warning...
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The display screen will glitch and completely go black while driving. I have tried turning the car off to hopefully “reset” the issue, and sometimes the entire display will not come on at all. I have taken my car in 4-5 times to my local dealership only to be blown off. Lately my...
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The issue has happened three times and has been "repaired" three times. While driving, the vehicle starts to shake violently. Then the check engine light comes on and the vehicle shuts off. It has happened on extremely busy roads and almost caused major accidents. It has been a p...
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On [XXX], I was driving on the [XXX] in San Diego, a rather busy freeway, and the instrument panel went black with no interference from me. I could not see speedometer or any other information about the car, like check engine light. I drove the 17 miles home. At my home, I res...
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The contact owns a 2024 Buick Encore GX. The contact stated there was an abnormally strong foul odor inside the vehicle, and there was mildew and mold inside the vehicle. The vehicle was taken to the dealer to be inspected. The dealer informed the contact that the failure had occ...
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Vehicle was started and started misfiring and then shut off, no check engine lights came on. Tried to restart the car and it continued to misfire but eventually stopped. Car also misfires sometimes after refueling. Car was taken to dealership to be looked at and there were no fin...
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The contact owns a 2024 Buick Encore GX. The contact stated that while reversing, the rear-view camera displayed a blurry image, and the rear-view camera later displayed a solid red image. The vehicle was taken to the dealer; however, the contact was informed that there were no i...
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Showing 10 recent complaints from 22 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Buick models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2024 Buick Encore GX has 1 recall recorded by NHTSA.
NHTSA has received 22 owner-reported complaints for the 2024 Buick Encore GX.
The 2024 Buick Encore GX received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2024 Buick Encore GX are electrical system (8 reports), unknown or other (2 reports), electrical system,exterior lighting (2 reports).
Yes. NHTSA has 1 recall on record for the 2024 Buick Encore GX. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.