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Car Safety DB

NHTSA Campaign Number

25V404000

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Reported to NHTSA: June 13, 2025

Key Takeaways

  • Recall 25V404000 currently maps to 5 tracked vehicle-year pages across 1 make.
  • This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
  • This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.

Useful Next Steps

Check a VIN for an open recallRead what to do after a recall noticeBrowse more electrical recallsOpen an affected vehicle page

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Safety Consequence

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Remedy

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

VIN recall lookup guideWhat to do after a recallMore electrical recalls

Affected Vehicles (5)

YearMakeModel
2021FordMustang Mach-E
2022FordMustang Mach-E
2023FordMustang Mach-E
2024FordMustang Mach-E
2025FordMustang Mach-E

Browse Affected Vehicles

Affected Models

Ford Mustang Mach-E

Affected Make + Year Views

2025 Ford2024 Ford2023 Ford2022 Ford2021 Ford

Affected Years

20252024202320222021

Related Electrical Campaigns

These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.

26V248000ELECTRICAL SYSTEMJaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 201…35 tracked vehicle pages · Apr 17, 202626V225000ELECTRICAL SYSTEMChrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicl…6 tracked vehicle pages · Apr 9, 202626V188000ELECTRICAL SYSTEMNissan North America, Inc. (Nissan) is recalling certain 2026 LEAF vehicles. The high voltage battery may have internal damage that can cause a short circuit within the battery mo…1 tracked vehicle pages · Mar 26, 202626V185000ELECTRICAL SYSTEMVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these …2 tracked vehicle pages · Mar 25, 2026

This recall information is from NHTSA campaign 25V404000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on May 4, 2026