2004 Saab 9-3 Air Bags & Restraints Problems

Retractor won't pull driver side seat belt back in

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******

CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF THE VIN. AND WAS TOLD THEY COULD NOT FIND IT AND COULD NOT HELP US WITH OUT A LETTER WITH OUR VIN ON IT SAYING THE BROKEN SEATBELT WAS RECALLED, JUST BECAUSE IT WILL NOT RETRACT THAT DIDN'T MEAN IT WAS A RECALL ISSUE. I ASTKED HOW I WOULD GET A LETTER BUT RECEIVED NO GUIDANCE. I WAS ALSO TOLD SAAB IS OUT OF BUSINESS AND THEY WILL HELP KNOWN CUSTOMERS AND SINCE WE WERE IN TAMPA THEY COULDN'T HELP IT WAS SO FAR FOR US TO TRAVEL. I STATED THEY ARE ONE OF FIVE DEALERSHIP WHO WAS LISTED TO FIX THIS RECALL. ALSO TOLD THEM TAMPA REPAIR MAN WAS SICK WITH CARONA VIRUS AND THAT'S WHY I CALLED THEM. SHE TOLD ME ANYONE CAN FIX A BROKEN SEATBELT, BUT THAT'S NOT TRUE AND WE CAN'T FIND ANYONE TO HELP US. BASICALLY BECAUSE WE WERE NOT A LOCAL KNOWN CUSTOMER THIS DEALERSHIP WOULD NOT SUPPORT US UNLESS I PROVED THEY HAD TOO.

TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WEST AMARILLO (7300 I-40 FRONTAGE RD, WEST AMARILLO, TX 79106, 806-553-5673) AND WAS INFORMED THAT THE REPAIRS WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V318000 (SEAT BELTS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.

AIR BAG MALFUNCTION LIGHT

I HAVE A RECALL ON THE DRIVER'S SIDE SEATBELT. IT WAS BROKEN AND IS UNSPOOLED.

TAKATA RECALL - GM DEALERS ADVISE MY CAR NOT AFFECTED BUT ON RECALL WEBSITES MY 2004 SAAB 9-3 AERO IS SHOWN TO HAVE A TAKATA AIR BAG.

FRONT DRIVER SEAT BELT RETRACTOR HAS FAILED WHEN I WENT TO FASTEN MY SEAT BELT.

I RECIEVED A LETTER RECALL 15027 DATED DECEMBER 2018. I HAD TO HAVE MY SEATBELT REPAIRED IN JUNE 2016. THE COST OF THE REPAIR WAS $401 AND WAS REPAIRED BY BICKLERS REPAIR. I AM REQUESTING REEMBURSEMENT FOR THE REPAIR IN 2016. IT IS STILL NOT FUNCTIONING CORRECTLY SO I CURRENTLY HAVE IT IN FOR REPAIRS AT RIMROCK PONTIAC IN BILLINGS.

2004 SAAB 9-3. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD

TAKATA RECALL: I CONTACTED MY DEALER AS INSTRUCTED AND WAS INFORMED THAT THERE ARE NO PARTS AND NO INFORMATION AS TO WHEN THE PARTS WILL BE AVAILABLE. I ASKED THEM TO DISCONNECT MY SEEMINGLY MURDEROUS AIRBAG AND THEY SAID IT WAS ILLEGAL. WHY IS IT NOT ILLEGAL TO HAVE TO WAIT FOR AN INDEFINITE PERIOD OF TIME TO REPAIR SOMETHING THAT IS POTENTIALLY VERY DANGEROUS OR EVEN FATAL? I BELIEVE TAKATA SHOULD OFFER RENTAL CARS TO THOSE WAITING AND IF THEY HAD TO ASSUME THAT FINANCIAL RESPONSIBILITY THEY MAY COME UP WITH THE REPAIR PARTS FASTER. IS THERE ANOTHER WAY TO ADDRESS THIS SITUATION? IS ANY ACTION BEING TAKEN TO MOTIVATE TAKATA TO DEAL WITH THIS IN A MORE EFFICIENT MANNER? EVEN IF I WERE TO SELL THE CAR, THE RECALL WOULD MAKE IT UNWANTED BY ANY CUSTOMER. PLEASE LET ME KNOW HOW TO RESOLVE THIS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) IN MARCH OF 2016. THE CONTACT CALLED SAAB TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS ADVISED THAT THE NOTIFICATION WAS SENT BY MISTAKE AND THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD RECEIVE A SECOND NOTICE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE BECAUSE THE AIR BAGS COULD POTENTIALLY DEPLOY WITHOUT WARNING. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA INFLATORS: I RECENTLY RECEIVED MY SAFETY RECALL NOTICE FOR THE DRIVER AIRBAG DEFECT IN MY 2004 SAAB 9-3. I UNDERSTAND THE CIRCUMSTANCES AND THAT THE REPAIR PARTS FOR THIS DEFECT ARE CURRENTLY NOT AVAILABLE. I ALSO UNDERSTAND THE SEVERE IMPLICATIONS TO THIS DEFECT IN CASE OF AN ACCIDENT. I HAVE TALKED TO MY CERTIFIED SERVICE CENTER AND THEY SUGGESTED I REACH OUT TO YOU BECAUSE I WOULD LIKE YOU TO ISSUE ME A WRITTEN APPROVAL TO AUTHORIZE THEM TO DISCONNECT THE AIR BAG TO REMOVE THE RISKS. THE DEALERSHIP TOLD ME THAT IN THE PAST THEY HAVE RECEIVED REQUESTS TO DISCONNECT PASSENGER AIRBAGS WHEN SOMEONE NEEDED TO USE A CAR SEAT AND THEY DID NOT WANT THE AIRBAG TO EXPLODE ON IMPACT. THIS IS A SIMILAR SITUATION, WHERE I DO NOT WANT THE AIRBAG TO EXPLODE ON IMPACT DUE TO A DEFECTIVE PART. SINCE YOU ARE UNABLE TO FIX THIS PROBLEM IMMEDIATELY, AND I NEED TO BE ABLE TO DRIVE THE CAR, I CANNOT BE DRIVING A CAR THAT CAN CAUSE SERIOUS INJURIES OR DEATH IF I WERE TO GET IN AN ACCIDENT. THEREFORE, THE ONLY OPTION IS TO DISCONNECT THE HAZARD SO THE CAR CAN STILL BE SAFELY DRIVEN. THE SEATBELT IS IN PLACE, ALONG WITH SIDE AIRBAGS FOR SAFETY. ONCE YOU HAVE SUPPLIED THE PARTS TO FIX THE AIRBAG, THEN IT CAN BE INSTALLED AND RECONNECTED. THANK YOU, *TR

SAAB RECALL. I RECEIVED BOTH SEAT BELT RETRACTOR AND AIRBAG INFLATE DEFECT SAFETY RECALL NOTICE. HOWEVER, IN MY CAR THE SEAT BELT RETRACTOR MALFUNCTION IS IN THE DRIVER SIDE. I HAVE CALLED THE SAAB OFFICIAL SERVICE CENTER AND THE DEALER FOR BOTH PROBLEMS SEVERAL DAYS UP TODAY AND I HAVE NOT HAD AN ANSWER OR SOLUTION TO THOSE PROBLEMS. BESIDES, I HAVE TRIED TO REPAIR THE SEAT BELT, BUT I CAN'T FIND THE PART. AS YOU CAN SEE IN THE ATTACHED PHOTOS TO DRIVE WITH A SEAT BELT IN THAT CONDITIONS IS EXTREMELY DANGEROUS. HOWEVER, I FEEL THAT I AM NOT SAFE DRIVING MY CAR, AND THAT THE HAZARD HAS INCREASED WITH THIS CAR'S AIRBAG MALFUNCTION. I AM A 79 YEARS OLD MAN WHO HAS THIS CAR AS THE ONLY MEAN OF TRANSPORTATION THAT I HAVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/26/16*LJ UPDATED 06/14/16.*JB

SEATBELT RETRACTOR ON DRIVER'S SIDE COMPLETELY UNSPOOLED AND WILL NOT RETRACT UNDER NORMAL USE EFFECTING DRIVER'S SAFETY IN EVENT OF A CRASH. WHILE CONVERTIBLE AND PASSEGER SIDE RETRACTORS SEEM TO BE COVERED UNDER WARRANTY WE ARE TOLD OUR CAR IS NOT COVERED AND IT IS $550 TO REPAIR THE PROBLEM. THIS DOESN'T MAKE SENSE WHEN SO MANY SAABS HAVE THIS PROBLEM. THE CAR WAS PARKED WHEN IT UNSPOOLED AND WOULDN'T RETRACT. THIS IS A MAJOR SAFETY ISSUE IN OPERATING THE VEHICLE.

I DO HAVE A 2004 SAAB 9-3 ARC CONVERTIBLE. THERE IS A SEAT BELT RECALL. I BROUGHT THE CAR TO MY GMC TUSTIN DEALER 3 WEEKS AGO. HOWEVER, THEY CANNOT FIX THE PROBLEM BECAUSE THE PART IS NOT AVAILABLE. SINCE IT IS A SEAT BELT ISSUE, I DO NOT LIKE TO DRIVE THE CAR BECAUSE OF SAFETY ISSUE. BY LAW, HOW FAST DOES THE MANUFACTURER HAVE TO REPLACE THE PART?