2002 Saturn Vue Complaint Log

CAR POWER SHUTS DOWN WHILE DRIVING, UNABLE TO START AGAIN IN ANY TRAFFIC OR ROAD CONDITIONS TO MOVE CAR TO A SAFE AREA. FULL LOSS OF POWER UNEXPECTED, VEHICLE SIMPLY STOPS RUNNING. THIS VEHICLE WAS PURCHASED 'USED' FROM A PRIVATE SELLER I SUSPECT WAS WELL AWARE OF THE SITUATION BUT DIDN'T EXPOSE IT. $2300 SPENT SO FAR WITH NO FINDINGS AS TO WHY THE PROBLEM OCCURS. ONLY AN ADDED 30 MILES TO THE ODOMETER SINCE PURCHASE. PRESENT READING IS 107,251.

AIR INTAKE THROTTLE IS FAULTY. MAKING THE ENGINE RUN ROUGH AND CAUSING OTHER PROBLEMS SUCH AS EXCESSIVE FUEL CONSUMPTION. *TR

THE IGNITION IS FAULT. THE KEY CAN BE REMOVED WHEN VEHICLE IS IN ON POSITION. *TR

TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING 30 MPH, SEVERAL DASHBOARD WARNING INDICATORS ILLUMINATED, INCLUDING THE BATTERY WARNING INDICATOR. SIMULTANEOUSLY, THE POWER STEERING SEIZED OPERATION TEMPORARILY AND CAUSED THE VEHICLE TO SWERVE. ALSO, WHILE TRAVELING UP AN INCLINE, THE BATTERY WARNING INDICATOR FLASHED AND THEN TURNED OFF WHEN DRIVING ON LEVELED GROUND. A FAX WAS SENT TO THE VICE PRESIDENT OF SAFETY AT GENERAL MOTORS IN REGARDS TO THE FAILURE; HOWEVER, THERE WAS NO RESPONSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *JS

2002 SATURN VUE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE AMOUNT. CONSUMER STATES THAT THE FRAME WAS BROKEN AND RUSTED MAKING VEHICLE UNSAFE TO DRIVE. *LD THE CONSUMER STATED THE VEHICLE WAS LOCATED AT AN IMPOUND YARD. THE CONSUMER WAS INFORMED THE VEHICLE WAS NOT ABLE TO BE REPAIRED. *JS

TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE HOOD OF THE VEHICLE. THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO OVERHEAT. THE CONTACT STOPPED TO CHECK THE ENGINE AND NOTICED THAT THE ANTI-FREEZE CONTAINED OIL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE STALLED,AND WOULD NOT RESTART. VEHICLE COASTED TO LANE OFF TRAFFIC. VEHICLE WOULD NOT MOVE. FAMILY OF FOUR IN VEHICLE. HAD A POLICE OFFICER SHUT DOWN LANE OF TRAFFIC. VERY VERY DANGEROUS. DIAGNOSIS: TIMING CHAIN. *TR

STARTED THE CAR, TURNED AROUND IN MY DRIVEWAY AND STARTED PULLING OUT ONTO THE ROAD, VEHICLE JUST STALLED AND REFUSED TO START AGAIN, ENGINE CRACKS AND TURNS OVER BUT WONT START. THANK GOD THERE WASNT ANY TRAFFIC OR I WOULD HAVE BEEN T BONED. I WAS ABLE TO PUSH THE VEHICLE BACK OFFF THE ROAD. VEHICLE STILL WONT START

MY CAR SEIZED UP WHILE GOING DOWN THE ROAD I COULD BARELY TURN OR PUSH ON THE BRAKES! THANKFULLY I HAD JUST LEFT WORK SO I WAS ONLY DOING 10 MPH. I TOOK IT TO A MECHANIC WHOM SAID THE TIMING CHAIN WENT OUT, AND THAT WITH THAT TYPE OF MOTOR A V6 THAT IT MOST LIKELY BENT THE VALVES AND ID HAVE TO GET A NEW ENGINE!!! IM CURIOUS IF THIS HAPPENS OFTEN?????

I HAD SEVERAL PROBLEMS WITH MY IGNITION SWITCH SINCE BUYING THIS VEHICLE AS NEW, SO THE SWITCH WAS REPLACED ON DEC 2008 AT THE DEALERSHIP, WHICH I PAID FOR. I BROUGHT THIS VEHICLE TO A GM DEALER PER THE RECALL IN 2015 AND WAS TOLD ALL IS GOOD, SO I COULD CLAIM REIMBURSEMENT FOR THE 2008 REPAIR. TO DATE, AFTER FILLING IN THE REQUIRED FORMS AND SUBMITTING THEM TO A LOCAL GM DEALER, AND CORRESPONDING WITH GM CORPORATE, THEY REFUSE TO REIMBURSE ME FOR THE REPAIR BECAUSE THEY DID NOT KEEP ANY SATURN MAINTENANCE RECORDS WHEN THE DIVISION WAS SHUTTERED, EVEN THOUGH CORPORATE WAS THE OFFICE THAT NOTIFIED ME OF THE EXACT DATE OF THE IGNITION SWITCH REPAIR SO I COULD SUBMIT MY CREDIT CARD STATEMENT AS PROOF. THE LAST CONTACT FROM CORPORATE WAS 15 DEC 2015 WITH NO RESPONSE FROM SEVERAL MESSAGES LEFT WITH THEIR CASE MANAGER, PAULA (866-790-5700, EXT. 5913223).

I JUST BOUGHT THIS CAR FROM A USED CAR DEALER. NEVER IN MY 40 YEARS OF DRIVING HAVE I EVER "TESTED" HORN OPERATION... SEEMS I SHOULD HAVE AS THE HORN DOESNT WORK. I FOUND AND REPLACED THE FUSE FOR THE HORN AND AFTER RESEARCHING I FOUND THAT THIS IS A KNOWN PROBLEM ON ALL 2002 SATURN VUE VEHICLES.... WHY THIS ISNT A RECALL ISSUE I HAVE NO IDEA BECAUSE THE HORN AND AIR BAG WORK OFF THE SAME POWER LINE AND THE CONTACT FOR THE HORN IS THE PROBLEM HORN WISE. I TOOK MY CAR TO A CHEVY DEALER TO GET AN ESTIMATE ON THE "FIX" AND IT WOULD COST ME 1100 BUX TO REPLACE THE FAULTILY DESIGNED UNIT GUARANTEED TO FAIL WITH ANOTHER FAULTILY DESIGNED UNIT GUARANTEED TO FAIL.

ABS LIGHT REMAINS ON; MY ELECTRICAL SYSTEM IS FAULTY; MY BLINKERS WORK AT WILL. MY FUEL LINE SENSOR CAUSES MY VEHICLE TO SHUT OFF AFTER DRIVING A DISTANCE. THERE IS A NOISE WHEN I REVERSE. MY SERVICE ENGINE LIGHT IS NOW APPEARING AND THE WHEEL LOCKS AND HARD TO TURN. READ THE MANUAL; VEHICLE DOES NOT REQUIRE POWER STEERING FLUID. MUST CONTACT A DEALER PER THE MANUAL. WILL CALL TODAY. FUEL LINE ISSUES SEPTEMBER 2015 OTHER ISSUES TO DATE 12/28/2015.

TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING 45 MPH, THE TIMING CHAIN FAILED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

LOSS OF POWER AND EVENTUALLY JUST STOPPED RUNNING. TOWED IT HOME. SUSPECTED TIMING CHAIN. TOOK OFF VALVE COVER AND TC COVER. NOTICED THAT BLACK PLASTIC GUIDE WAS BROKEN IN MAIN PIECES AND MUST HAVE BEEN FOR SOME TIME, FOR CHAIN WORE INTO SOME BOLTS AND COVER. CHAIN LOOKS BRAND NEW AND NO ISSUES WITH IT. REPLACED ALL TIMING COMPONENTS (TWO SPROCKETS, CHAIN, GUIDE, TENSION ARM, TENSIONER, CAM SPROCKET, ETC)., BUT IT WOULD NOT START. CHECKED COMPRESSION (0 PSI AT ALL CYLINDERS), DOUBLE CHECKED TIMING AND WAS CORRECT. ROLLER ROCKERS WERE LOOSE WHEN CAM IS NOT PRESSING ON THEM, SO SUSPECT ALL VALVES ARE BENT. FIX IS TO REBUILD THE "HEAD". I PRESUME THAT IF THE BLACK PLASTIC CHAIN GUIDE DID NOT BREAK, IT WOULD NOT HAVE GOTTEN OUT OF TIME AND BENT VALVES. THE RECALL SHOULD NOT BE ON THE TIMING CHAIN BUT THE PLASTIC GUIDE THAT IS USED FOR THE TIMING CHAIN. HAD THIS PART BEEN METAL, THIS WOULD NOT HAVE HAPPENED. HAVE PICTURE TO SEND IF NEEDED.

THE TIMING CHAIN RUINED THE ENTIRE ENGINE AS A RESULT OF THE CHAIN TENSIONER FAILING FROM LACK OF OIL BEING APPLIED. APPARENTLY AS SOON AS I HEARD THE CLANGING SOUNDS IT WAS TOO LATE. I AM BUYING A WHOLE NEW ENGINE WHICH HAS REPLACED THE OILING MECHANISM THAT WAS FAULTY IN THE 2002-2003 MODELS OF THE SATURN VUE. *TR

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH AND NUMEROUS ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE FAILURE RECURRED CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

TL* THE CONTACT OWNS A 2002 SATURN VUE. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND HEARD A CLICKING NOISE WHEN REMOVING THE KEY. A COUPLE OF DAYS LATER, THE TURN SIGNALS FAILED INTERMITTENTLY. IN ADDITION, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE TOP OF THE STEERING WHEEL ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE TURN SIGNAL ARM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. MA 10/5 UPDATED 10/8/15*JB

VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR

DRIVING WITH ALMOST A FULL TANK OF GAS, I LOST POWER ON THE FREEWAY. SCARIER THAN THAT, IT WAS RIGHT IN A CONSTRUCTION ZONE ON THE FREEWAY. I FREAKED. I HAD NO IDEA WHAT TO DO. I LET IT COAST TO A STOP. I ALMOST GOT SLAMMED BY A 18 WHEELER. I THOUGHT I WAS DEAD. I WENT TO RESTART THE CAR AND THE KEYS FELL OUT OF THE CARS IGNITION SWITCH. IT TOOK ME TRYING TO GET IT RESTARTED SEVERAL TIMES. I HAD WAITED ABOUT 10 MINUTES BEFORE TRYING IT WHEN IT FINALLY RESTARTED. I'M GLAD TO BE ALIVE DON'T GET ME WRONG. BUT, BEING STUCK ON A FREEWAY IN 106DEGREES AND ALMOST DYING SUCKED. I HAVE ACCESS TO ALL MAINTENANCE RECORDS FOR THIS AUTO. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 41K MILES ON IT. PLEASE TELL ME WHAT TO DO AT THIS POINT. *TR

KEYS FALL OUT OF THE IGNITION AS YOU'RE DRIVING DOWN THE ROAD. THIS HAS HAPPENED MORE THAN ONCE. IS THIS ONE OF THE DEFECTIVE GM VEHICLES? *TR

MY HUSBAND CAME OUT OF WORK AND COULDN'T GET HIS CAR TO START. THE IGNITION SWITCH IS COMPLETELY LOCKED UP. AT THIS POINT WE'LL HAVE TO GET IT TOWED TO A MECHANIC TO GET THE IGNITION LOCK CYLINDER REPLACED. GM HAS RECALLED 2003 - 2007 SATURN IONS FOR THIS VERY SAME PROBLEM BUT THEY LEFT OUT 2002 SATURN VUES. IT'S THE VERY SAME PROBLEM! *TR

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED IF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH SMOKE WAS EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

AFTER THE MORNING DRIVE OF 4 MILES, SMOKE START COMING FROM THE STEERING WHEEL IN THE AREA OF THE TURN SIGNAL INDICATOR. *TR

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED FOR A BRIEF MOMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REVERSE WAVE PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 67,000.

KEY IN VEHICLE LOCKS UP AT TIMES WHEN TRYING TO TURN IT ON. KEY ALSO COMES OUT OF IGNITION WHILE CAR IS STILL RUNNING. NOW WHEN START THE CAR SMOKE IS COMING OUT OF IGNITION AND STEERING WHEEL AREA. *TR

THE IGNITION SWITCH HAS TO BE INSERTED IN THE DOOR IN ONE POSITION TO UNLOCK, THEN TURNED OVER TO TURN ON THE IGNITION, THEN IT IS VERY HARD TO TURN THE IGNITION TO THE RUN POSITION, THE ACC. POSITION WILL NOT WORK. SOMETIMES IT WILL NOT ACTIVATE THE POWER STEERING, HAS TO BE TURNED OFF AND RESTARTED TO GET IT TO WORK, IF GM HAS KNOWN OF THIS PROBLEM SINCE 2001, WHY DID THEY NOT RECALL MY SPECIFIC CAR WHICH IS 2002 SATURN VUE. I WAS TOLD BY GM THAT THIS VIN. WAS NOT RECALLED. THE SUGGESTED THAT I TAKE IT TO GM DEALER FOR DIAGNOSTIC CHECK, WHICH I HAVE TO PAY FOR, BUT I KNOW THE IGNITION IS DEFECTIVE. IF THIS IS HOW THEY INTEND TO FIX THE PROBLEM, WHY ISSUE A RECALL. I CAN HAVE IT REPAIRED BUT IT IS GOING TO COST ME IN EXCESS OF 200.00 I HAVE HAD 4 DIFFERENT KEYS CUT FOR IT, WITH NONE OF THEM WILL WORK. YOU CANNOT TURN THE STEERING WHEEL WHEN THIS PROBLEM POPS UP. MAYBE THIS WILL KEEP SOMEONE ELSE FROM GETTING INVOLVED IN ACCIDENT. I HAVE GIVEN UP ON GM FIXING THE PROBLEM. I WILL TAKE IT TO MY LOCAL REPAIR SHOP. *TR

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT WAS DRIVING 25-35 MPH WHEN SMOKE WAS EMITTED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 104,365 AND THE CURRENT MILEAGE WAS 104,400.

CAR WILL STALL AT VARIOUS SPEEDS, SOMETIMES WILL COMPLETELY DIE OR WILL GO OFF FOR 10-30 SECONDS, TURNING SIGNALS WILL OCCASIONALLY WORK BUT WILL GO OUT. NO CODES WILL SHOW UP WHEN TESTED, SO THE CAUSE IS UNKNOWN. *JS

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY CAN BE REMOVED WHEN THE IGNITION IS NOT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHEN THE DRIVER ACTIVATED THE ALARM IT CAUSED THE HORN TO REMAIN ENGAGED. THE DRIVER DISCONNECTED THE HORN RELAY IN ORDER TO SHUT THE HORN OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT EITHER THE AIR BAG SWITCH ASSEMBLY OR BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT THE KEY BECAME DAMAGED AND FELL OUT OF THE IGNITION SWITCH SPORADICALLY WHILE THE VEHICLE WAS IN MOTION. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE ALSO STALLED WITHOUT WARNING AND THE SERVICE ENGINE LIGHT WOULD RANDOMLY ILLUMINATE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) BUT THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE THAT WAS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE KEYS BUT THE FAILURE RECURRED. THE CONTACT HAD TO UNPLUG AND REATTACH THE BATTERY MULTIPLE TIMES TO START THE VEHICLE. THE VEHICLE WAS TO BE TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE LOCK CYLINDER AND IGNITION SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179000.

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHILE AT A TRAFFIC LIGHT MAKING A RIGHT TURN AT APPROXIMATELY 2 MPH, HE HEARD A SNAPPING SOUND ON THE REAR DRIVERS SIDE OF THE VEHICLE. THE LEFT REAR TIRE SNAPPED OFF OF THE REAR LATERAL LINK. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHO DIAGNOSED THAT THE REAR LATERAL LINK NEEDED TO BE REPAIRED WHICH HAD BEEN TORN FROM THE SUBFRAME. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED ON THE OPPOSITE SIDE OF THE VEHICLE. THE CONTACT HAD HEARD A NOISE IN THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS TO BE DIAGNOSED FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132000.

I WAS DRIVING ON A ROAD WITH A 50 MPH LIMIT WHEN THE ENGINE SHUT OFF. I LOST ALL POWER TO THE CAR AND THANKFULLY WAS ABLE TO STEER IT INTO THE DRIVE WAY OF A BUSINESS ON THAT ROAD. THERE WERE NO RECALLS ON MY CAR AT THAT TIME AND THERE STILL ARE NO ENGINE RECALLS ON THIS CAR DESPITE THE OTHER RECALLS WHERE THE EXACT SAME THING HAPPENED. THE LOCAL DEALER SAID I HAD A BAD SENSOR IN THE ENGINE AND CHARGED ME OVER $400 TO FIX. I AM LUCKY TO HAVE SURVIVED THE INCIDENT AND CHARGING ME WAS WRONG. *JS

I BOUGHT THIS AWD 2002 SATURN JUNE 28 2013 FROM TOYOTA NATION IN BUENA PARK AND EVEN WITHIN 3 HRS OF OWNING THE CAR IT QUIT WORKING SO I HAD IT TOWED BACK I HAD TRADED IN MY 2010 CHEVY COBALT THAT ONLY HAD 25K MILES ON IT ANYHOW I VE HAD IGNITION REPLACED I HAD SOME OTHER THINGS SPENT ALMOST $1000 ALREADY I CANT GET DEALERSHIP TO FIX IT LAST I REPLACED BCM AND STILL NOT WORKING RIGHT I LL BE DRIVING 45 MPH AND POOF SECURITY LIGHT FLASHES I LOOSE GAS AND IT DIES I LIVE IM MOUNTAINS SCARY AS HECK WITH MY KIDS IM SINGLE PARENT PLS HELP. *JS

TL* THE CONTACT OWNS A 2002 SATURN VUE.THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THERE WAS AN IGNITION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE EXACT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,300 AND THE CURRENT MILEAGE WAS 79,440.

WHILE DRIVING DOWN STREET ENGINE STOPPED. REPAIR SHOP SAID THAT TIMING CHAIN BROKE AND IT SHOULD HAVE NOT HAPPENED ON CAR. I CHECKED ON RECALLS AND THERE WERE RECALLS ON THIS PROBLEM FOR 2001 ENGINES! THIS IS UNACCEPTABLE THAT THIS PROBLEM WAS NOT RESOLVED! GM SHOULD BE RESPONSIBLE FOR THIS FAILURE! ALMOST $3000 LATER MY CAR WILL BE FIXED! PLEASE HELP? *TR

I HAVE HAD PROBLEMS SINCE I BOUGHT THE VEHICLE. SHOCKS, STRUTS, REAR SUSPENSION, BRAKES, ELECTRICAL, OIL HAS BEEN EITHER LEAKING OR BURNING TO THE EXISTENT I PUT SOME IN EVERYOTHER DAY BECAUSE IT IS LOW, THE SWAY BAR AND THE STEERING COLUMN, THE TRANSMISSION AND DRIVE TRAIN, AND THE TIMING CHAIN. THERE ARE MANY OTHER UNSAFE ISSUES I HAVE HAD AND I HAVE BROUGHT IT TO THEIR ATTENTION FROM DAY ONE BECAUSE I HAVE A BEAUTIFUL DAUGHTER, BUT HE REFUSED TO DO ANYTHING TO HELP ME. IT FINALLY BROKE DOWN ON ME AND NOW I AM WITHOUT A VEHICLE . *TR

WHEN OPERATING AT ANY SPEED THE VEHICLE WILL SHUT DOWN AND STEERING BRAKING AND ALL CONTROL IS LOST' THIS CONSTANTLY HAPPENS. *TR

2002 SATURN VUE. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER AND KEYS REPLACEMENT RECALL ISSUES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL IN OCTOBER 2014 REGARDING AN ISSUE WITH THE IGNITION SWITCH. THE WORK HAD ALREADY BEEN DONE AND THEREFORE, THE CONSUMER SENT IN THE NECESSARY PAPERWORK FOR REIMBURSEMENT. EVEN THOUGH THE GM HAD THE PROOF THE WORK WAS DONE, THEY INFORMED THE CONSUMER TO HAVE THE VEHICLE INSPECTED, TO MAKE SURE THE IGNITION SWITCH WAS INSTALLED PROPERLY. ONCE IT WAS VERIFIED, THE CONSUMER NEVER HEARD BACK FROM THE GM REPRESENTATIVE. *JB

ELECTRICAL SYSTEM STARTING TO ACT UP (EVERY DASHBOARD LIGHT COMES ON) CAUSING THE VEHICLE TO LOSE POWER AND STALL WHILE DRIVING. STEERING POWER WAS LOST AND BRAKES BECAME VERY SOFT. HAPPENS AT RANDOM SPEEDS FROM 20MPH AND UP TO 65MPH. VERY SCARY! I HAVE A CHILD AND I COULDN'T GET MY HAZARD LIGHTS TO COME ON UNTIL THE ELECTRICAL CALMED DOWN. WAS NEARLY REAR-ENDED MULTIPLE TIMES WITH A CHILD IN THE VEHICLE. FINALLY HAD TO REPLACE THE THROTTLE BODY ON THE VEHICLE WHICH IS VERY EXPENSIVE. *TR

THE IGNITION KEY MAY BE REMOVED WITHOUT TURNING OFF THE IGNITION REGARDLESS OF SHIFT LEVER POSITION; IT CAN BE REMOVED WHILE DRIVING OR PARKED. I PURCHASED THE VEHICLE USED AND ASSUMED THAT THE PROBLEM WAS A WORN KEY OR IGNITION BARREL SO I HADN'T REPORTED IT. THE NEWS ITEM THAT DETAILED THIS PARTICULAR PROBLEM FAILED TO MENTION THIS PARTICULAR MODEL OF THE SATURN BRAND. I AM NOW FILING THIS FORMAL REPORT TO INCLUDE THE SATURN VUE AS PART OF THE IGNITION SWITCH PROBLEM CAUSED BY GENERAL MOTORS. PLEASE RESPOND TO LET ME KNOW YOUR ACTION REGARDING THIS FILING. *JS

WHEN THE TURN SIGNAL IS ENGAGED, IT ACTIVATES THE HEADLAMP (BRIGHTS) AND THE ONLY WAY TO GET THE LIGHTS OFF IS TO FLIP THE BRIGHT SWITCH UP ( TOWARDS DRIVER). THE HEADLAMPS DO NOT NEED TO BE TURNED ON. THE BRIGHT BEAM INDICATOR ON DASH ILLUMINATES WHEN THIS HAPPENS. IT DOES NOT MATTER WHAT SPEED YOU ARE TRAVELING. *TT

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 141,000. D

2002 SATURN VUE REPEATEDLY LOOSES POWER STEERING. IT APPEARS TO HAPPEN SOON AFTER STARTING AND TURNING. SOMETIMES IT MAY BE RESET BY TURNING OFF AND ON THE VUE AND/OR LETTING IT IDLE FOR A FEW MINUTES. THIS ISSUE WAS REPEATEDLY REPORTED TO THE DEALERSHIP SINCE 2006 WITHOUT RESOLUTION. LOOSING POWER STEERING PERIODICALLY HAS CAUSED SERIOUS SAFETY ISSUES AND MAY LEAD TO AN ACCIDENT OR DEATH. PLEASE RESPOND TO ME WITH ANY SUGGESTIONS OR ADVISE. MY EMAIL ADDRESS IS [XXX]. ELECTRIC POWER STEERING HAS BEEN RECALLED ON MANY GM CARS. GM IS CURRENTLY HAS A LAW SUIT AGAINST THE MAKER OF THESE ELECTRIC POWER STEERING UNITS. THIS IS A SERIOUS PROBLEM AND I WOULD LIKE TO KNOW THE RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS REFERRED TO COTTMAN TRANSMISSIONS,WHEN I LEARNED ABOUT MY PARTICULAR MAKE,MODEL,&YEAR VEHICLE WAS INCLUDED IN A RECALL ON 2002 TO 2005 VUE AND 2003 TO 2004 IONS VTI TRANSMISSIONS WERE DEFECTED,I NEVER RECEIVED ANY NOTICES TO INFORM ME OF THIS PROBLEM. I AM A STAY AT HOME MOTHER,TWO KIDS WITH AFTER SCHOOL ACTIVITIES AND NOW NO CAR,CAUSE MY TRANSMISSION IS RUINED AND EXTREMELY EXPENSIVE TO WORK ON.THOUGH GM FILED A CLASS ACTION LAWSUIT/SETTLEMENT FOR THE SATURN OWNERS,ALL I WANT /NEED IS MY VEHICLE BACK,MY HUSBAND HAS HIS AND HOURS AT WORK IS LATE IN THE EVENING WHEN IMPORTANT PLACES LIKE DMV,POST OFFICES,AND MY KIDS DOCTORS OFFFICES.I HAD MY SATURN FOR 6 YEARS AND NEVER ONCE DID I HAVE A PROBLEM THIS SERIOUS,TO WHERE I HAVE TO SELL IT OR JUNK IT,CAUSE OF THE EXPENSE OF GETTING IT REBUILT,OR IF I WOULD BE LUCKY ENOUGH TO FIND A MECHANIC TO DO THE JOB.I AM SO FURIOUS WITH GM AND SATURN,THEY DIDN'T CONTACT ME,I DON'T WANT MUCH,JUST TO HAVE MY VEHICLE AND MY FREEDOM TO DRIVE.I DON'T WANT THEM TO REPLACE IT JUST GIVE ME WHAT IT'S WORTH,SO I CAN PURCHASE ANOTHER ONE. *JS

I WAS DRIVING HOME FROM NIGHT CLASSES ONE NIGHT AND MY CAR WOULD START TO SHAKE AT THE STOP LIGHT (WHILE IDLING) WHEN I PROCEEDED TO GO THE CAR WOULD NOT GO INTO GEAR AND WOULD PUTT THROUGH THE INTERSECTIONS. AS I WAS DRIVING HOME I GOT STUCK IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. THIS GOT WORSE AS I DROVE AND I PRAYED ALL THE WAY HOME THAT I WOULD NOT ENCOUNTER ANOTHER RED LIGHT. WHEN I GOT HOME I REMEMBERED THAT SATURN HAD SENT ME A LETTER STATING THAT " THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2002 MODEL YEAR SATURN VUE VEHICLES, EQUIPPED WITH A VTI, MAY EXHIBIT EXCESSIVE NOISE OR REDUCED PERFORMANCE." SO THEY ARE AWARE THAT THEIR TRANSMISSIONS ARE FAULTY. IF YOU GOOGLE "2002 SATURN VUE TRANSMISSIONS" YOU WILL FIND A MULTITUDE OF OTHER CUSTOMER COMPLAINTS ABOUT THE SAME ISSUE. IF THIS HAD OF HAPPENED A DAY EARLIER MY CHILDREN AND I COULD HAVE BEEN IMPACTED AND DIED DUE TO THE FAULTY TRANSMISSION. I STILL OWE 7000.00 ON THIS CAR AND IT WILL COST ALMOST THAT MUCH TO REPLACE. IF SATURN OR GM KNOWS ABOUT THIS PROBLEM THEY SHOULD BE WILLING TO FIX IT, UNFORTUNATELY THEY ARE NOT. *TR

SUSPENSION "STABILIZER BAR" BROKE, RIGHT SIDE, AT THE RUBBER MOUNTING WHERE THE BAR IS BOLTED TO THE SUB-FRAME. BROKEN END OF THE STABILIZER BAR THEN RIPPED THRU THE RIGHT CV AXEL BOOT, DESTROYING THE CV JOINT. THE BREAK WAS UNDER THE RUBBER MOUNTING AND THE BAR WAS RUSTED THRU, CAUSING THE BREAK. UNDER 30 MPH, NO ACCIDENT, NO PERSONAL INJURY AND NO OTHER DAMAGE NEW PARTS UNAVAILABLE, SO PURCHASED A REBUILT AXEL AND A USED STABILIZER BAR. *TR

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT WAS ATTEMPTING TO SHIFT INTO PARK WHEN THE VEHICLE ABNORMALLY ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED. THE CURRENT AND FAILURE MILEAGE WAS 103,000. UPDATED 12/15/10. *LJ THE CAUSE FOR THE SUDDEN ACCELERATION COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. UPDATED 12/27/10

TL* THE CONTACT OWNS A 2002 SATURN VUE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR A ROUTINE REPAIR WHEN THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME EXHIBITED SEVERE CORROSION AND COULD NOT BE REPAIRED. THE MECHANIC ADVISED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000.