NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Saturn Vue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2005 Saturn Vue. The contact stated that while stopped in traffic, a vehicle began doing donuts in the intersection, causing a multi-car accident and crashing into her vehicle. The air bags had failed to deploy. The contact sustained back and knee injuries, and both her son and grandson had body pain. A police report was available. The vehicle had not been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
THE FRAME TO SUBFRAME AREAS THAT HOLDS UP MOTOR AND TRANSMISSION RUSTED AND BROKE LOOSE. AS I WENT OVER A LARGE BUMP ON A CITY STREET THE WHOLE SUBFRAME SEPARATED. I WAS ON A BUY HERE PAY HERE LOAN FROM TNT MOTORS IN OREGON ILLINOIS. THE VEHICLE WAS RETURNED TO THEM AND I'M WORRIED THEY WILL TRY TO PUT IT BACK ON THE ROAD
I WAS SITTING IN DRIVER SEAT AND I OUT MY KEY IN IGNITION AND TURNED IT TO 1 PAST THE ACC AND I WAS ABLE TO TAKE MY KEY OUT OF THE IGNITION WHILE IT STILL BEING TURN TO 1. WHILE IN PARK. I CAN ALSO TAKE MY KEY OUT OF IGNITION WHILE IT'S RUNNING WHILE IN DRIVE OR PARK ON THE 1 MARK AFTER ACC. *TR
WHEN TRAVELING AT 65 MILES AN HOUR ON THE FREEWAY FOR AN HOUR AND A HALF AND COME TO A COMPLETE STOP WHETHER IT'S IN TRAFFIC OR GETTING OFF THE FREEWAY THE CAR SUDDENLY JERKS VIOLENTLY BACK AND FORTH AND CLUNKING SOUNDS LIKE SOMETHING IS SLIPPING THE CAR WILL ALL OF A SUDDEN JUST DIED AND STOP RUNNING.BY PUTTING THE CAR INTO NEUTRAL THE CAR WILL COME TO A STOP THE JERKING OF THE TRANSMISSION RELEASING THE GEARS
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SHAMROCK AUTO BROKERS, LLC (322 B NH-104, NEW HAMPTON, NH 03256, (603) 548-3165) TO GET THE VEHICLE INSPECTED, HOWEVER THE VEHICLE FAILED THE STATE INSPECTION. THE CONTACT WAS INFORMED THAT THERE WERE PERFORATIONS ON THE SUBFRAME DUE TO RUST. GREENWOOD AUTO (6 FARRARVILLE RD, BELMONT, NH 03220, (603) 528-0158) WAS CONTACTED HOWEVER, THE DEALER WAS NO LONGER IN BUSINESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,540.
THIS IS A KNOWN PROBLEM WITH THESE SATURN VIEWS IT IS WHERE THE ENGINE CARRIAGE BOLT ATTACHES TO THE FRAME THE WATER FROM THE ROAD IN EVERYTHING SHOOTS RIGHT UP ON IT AND RUST THIS AREA WHERE I HAD TO WORK ON THIS AREA AND REMOVE THE BOLTS IN THE FRONT THERE WAS SO MUCH RUST THAT NOW THE BOLT CANNOT BE REATTACHED THIS WOULD CAUSE PROBLEMS ON THE ROAD IF IN A WRECK IT WOULD FOLD UP NOW I'M TRYING TO FIND SOMEBODY TO FIX IT. I HAVE NEVER HAD THIS ISSUE WITH ANY OF THE CARS I HAVE PREVIOUSLY WORKED ON. THE FRAME OF A CAR SHOULD NOT RUST OUT LIKE THIS. SHOULD B THE LAST THING TO RUST OUT.THE VEHICLE WAS STATIONARY AT THE TIME WAS REPLACING SWAY BAR COMPONENTS.
TAKATA RECALL MY FAMILY AND I WERE IN A ROLL OVER ACCIDENT ON AUGUST 20TH 2019 OUR AIRBAGS DID NOT DEPLOY AT IMPACT. WE WERE IN MOTION GOING 60MPH ON COURNTY ROAD 799 GOING TOWARDS GEORGE WEST TX WHEN MY VEHICLE WAS HEADED TOWARDS A COVERT AND JERKED THE WHEEL TO THE LEFT TO AVOID THE DITCH BUT THE STEERING WHEEL JERKED BACK TO THE RIGHT SENDING US ON THE 2 SIDE PASSENGER WHEELS AND THEN ROLLING OVER 3 TIMES I BLACKED OUT AND WHEN WE STOPPED THE AIR BAGS STILL DIDNT DEPLOY.
THE KEY CAN BE REMOVED FROM THE IGNITION WHEN THE IGNITION IS NOT IN THE "OFF" POSITION. THERE WAS A RECALL (#14V490000 ON 08/08/2014) FOR 2002-2004 SATURN VUE VEHICLES MANUFACTURED SEPTEMBER 11, 2001, TO APRIL 6, 2004, HOWEVER, I HAVE A 2005 SATURN VUE THAT HAS THE EXACT SAME PROBLEM AND THERE IS NO RECALL OR REMEDY AVAILABLE.
THE KEY WILL NOT TURN IN THE IGNITION EVEN AFTER JIGGLING THE STEERING WHEEL AND FLIPPING THE KEY BACK AND FORTH. WHEN DRIVING DOWN THE ROAD YOUR ARE ABLE TO PULL THE KEY OUT OF THE IGNITION AND CONTINUE DRIVING
DASHBOARD FIRE. THE VEHICLE WAS STATIONARY FOR TWO AND HALF HOURS BEFORE IT WAS NOTICED THE DASHBOARD WAS ON FIRE.
KEY WONT TURN IN IGNITION. BOUGHT NEW KEY BUT PROBLEM HAS CONTINUED. CAR IS OFF AND IN PARK WHEN THIS HAPPENS.
KEY CAN BE REMOVED FROM IGNITION IN THE ON POSITION WHEN IN MOTION
I HAD JUST RETURNED HOME FROM SHOPPING WHEN I EXPERIENCED A COMPLETE BRAKE FAILURE. FORTUNATELY THE INCIDENT HAPPENED ON MY DRIVEWAY AS I WAS DRIVING UP TO THE FRONT OF MY GARAGE. SINCE I WAS MOVING VERY SLOW I WAS ABLE TO STOP BY SHIFTING THE TRANS INTO "PARK". I LOOKED UNDER THE VEHICLE AND SAW A PUDDLE OF BREAK FLUID ON THE DRIVEWAY AT EACH REAR WHEEL. THE VEHICLE WAS PICKED UP BY A TOWING SERVICE AND DELIVERED TO AUTO-LAB OF TROY, MI 48084. THEIR INSPECTION FOUND THAT BOTH BRAKE LINES AT THE REAR WHEEL CYLINDERS WERE COMPLETELY RUSTED THROUGH WHICH ALLOWED THE FLUID TO SPAY OUT OF THEM WHEN THE BRAKE PEDAL WAS APPLIED.
I WAS DRIVING ON A BUSY HIGHWAY, BRAKING REGULARLY WITH THE STOP AND GO TRAFFIC, MY BRAKES SUDDENLY LOCKED UP ON ME AND I WAS BARELY ABLE TO GET BACK UP TO 50 MPH. EVENTUALLY I WAS CLOSE TO HIGHWAY SPEEDS, BUT THE CAR WASN'T SHIFTING CORRECTLY. THIS HAPPENED A FEW TIMES, AND WE BEGAN REPLACING PARTS ON THE BRAKES. THEN, WHILE DRIVING AGAIN, THE BRAKES LOCKED DOWN AND STOPPED THE VEHICLE. ONCE LOCKED, THE BRAKES DID NOT RELEASE, OR DO NOT RELEASE COMPLETELY. AND WE DISCOVERED - ULTIMATELY, ONCE THIS HAPPENS YOU SIMPLY CAN'T FIX IT. THE FIRST THING THAT WE DID IS WE REPLACED THE BRAKE PADS, ROTORS, TIE ROD ENDS AND BOOTS, BECAUSE WE THOUGHT THE PADS WERE GOING BAD AND THE ROTOR WAS WARPED (THE FRONT END HAD STARTED HAVING A SHIMMY AT HIGHER SPEEDS SOMETIMES ALSO). THAT SEEMED TO FIX ALL BUT THE SHIMMY SO WE THEN REPLACED THE TWO FRONT TIRES AND HAD THEM REBALANCED AND REALIGNED. AFTER THAT THE BRAKES SUDDENLY LOCKED UP RATHER HARD. I MANAGED TO GET OFF THE HIGHWAY SAFELY, BUT THE VEHICLE WOULD BARELY DO 10 MPH BECAUSE OF THE BRAKES LOCKING DOWN. WE TOOK IT IN AND REPLACED PARTS FOR ALL OF THE BRAKE SYSTEM. WE REPLACED THE PADS, ROTORS, CALIPERS, HOSES, MASTER CYLINDER AND THE ABS UNIT (ONLY FOUND IN JUNKYARDS NOW). THEN THE BRAKES LOCKED ONCE AGAIN AND CAUGHT FIRE! WE PUT IT OUT, BUT THIS WAS A KNOWN PROBLEM, ESPECIALLY WHEN ATTEMPTING TO REPLACE BRAKE PARTS ON THIS MODEL. WE FOUND NUMEROUS REPORTS ONLINE THAT THIS WAS A COMMON PROBLEM FOR THIS MODEL, AND NOT JUST FOR 2005.
TIMING CHAIN LOOSE/DANGER OF EXCELARATION ON HIGHWAY
EVERY TIME THE CAR HITS A BUMP THERE A SEVERE RATTLE FROM THE FRONT END. I HAD NEW STRUTS INSTALLED AND THAT IS WHEN THE MECHANICS TOLD AND SHOWED ME THAT THE BUSHINGS ON THE RACK AND PINION UNIT WERE GOING BAD. I HAVE CHECKED SINCE THEN AND NOBODY SEEMS TO SELL THE BUSHING. THEY WANT YOU TO BUY A NEW UNIT FOR 600ISH DOLLARS OR A REMANUFACTURED ONE FOR AS MUCH AS 300ISH DOLLARS. NOW WHEN YOU PURCHASE EITHER OF THESE UNITS IT IS SUGGESTED THAT YOU ALSO BUY THE NEW BOLTSAND CASTLE NUTS FOR IT WHICH LESS THEN 29 DOLLARS. THE UNITS HAVE NEW BUSHINGS INSTALLED SO I KNOW SOME ONE IS PRODUCING THEM AND YOU CAN BUY THE BOLTS FROM ALMOST ANYONE. THE MECHANIC SUGGESTED SOONER THEN LATER WOULD BE BEST AS RACK MAY COME LOOSE FROM FRAME AND CAUSE A SEVER LOSS OF STEERING WHICH WOULD INCLUDE SEVERE BODILY HARM OR DEATH. AND GM DOES SELL RACK AND PINION MOUNT BUSHING FOR THEIR OTHER VEHICLES JUST NOT THE SATURNS FOR SOME REASON! START DATE IS APPROXIMATE THE FORUMS HAVE A LARGE NUMBER OF COMPLAINTS ABOUT THE SAME SITUATION BUT NO SOLUTIONS
TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (SOUTH POINTE CHEVROLET, 9146 S. MEMORIAL DRIVE, TULSA OK, 74133) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
KEY IGNATION WILL NOT TURN OVER STEERING WHEEL IS LOCKED
GAS CAP CAUSES CEL TO COME ON. REPLACEMENT CAPS FAIL TO WORK. IT SEEMS A CHRONIC PROBLEM.
TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE PASSENGER DOOR AIR BAG AND THE DRIVER'S SIDE DOOR AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER (CENTRAL BUICK GMC OF NORWOOD, 70 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062; (781) 473-0908) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR SINCE THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE ATTEMPTING TO TURN THE KEY IN THE IGNITION, THE KEY FAILED TO TURN. ADDITIONALLY, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND SEIZED COMPLETELY AT ONE POINT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WOULD INSPECT THE VEHICLE LATER AND THE CONTACT COULD POTENTIALLY NEED A NEW STEERING WHEEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
IGNITION SWITCH IS FAULTY, AND HAS BEEN FOR SOME TIME. SOMETIMES THE KEY WILL TURN, OTHER TIMES IT JAMS AND WILL NOT ALLOW THE KEY TO TURN. MY MECHANIC HAD TWO NEW FACTORY KEYS MADE LAST SUMMER AS HE WAS CERTAIN IT WAS THE KEYS, THOUGH I DID NOT BELIEVE IT AND IT CERTAINLY HAS NOTHING TO DO WITH THE KEYS. MY MECHANIC IS NOW CHECKING ON GETTING ANOTHER SATURN VUE IGNITION SWITCH (HAS HAS MY VIN). MY MECHANIC HAS SAID (LAST SUMMER AND STILL NOW) THAT HE BELIEVES THIS WAS A RECALL ITEM ON SATURN.
THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE VEHICLE IS RUNNING OR NOT IN THE OFF POSITION. THE VEHICLE CAN BE STATIONARY OR MOVING. IT HAS BEEN DOING THIS FOR MONTHS.
WHILE DRIVING AT HIGH SPEEDS (70-80MPH) ON THE FREEWAY, FOR NO REASON AT ALL MY DRIVING SPEED AUTOMATICALLY DROPS TO AROUND 50MPH AND WILL STAY THAT WAY EVEN IF I FLOOR THE GAS PEDAL. THE ONLY WAY TO PICK SPEED BACK UP IS TO SLOW DOWN TO ABOUT 35-45MPH AND THEN GRADUALLY PICK SPEED BACK UP. WHILE THIS SPEED PROBLEM IS OCCURRING, AN ORANGE TRIANGLE WITH AN EXCLAMATION MARK LIGHTS UP ON RIGHT SIDE OF THE DASHBOARD.
KEY COMES OUT OF THE IGNITION WHEN THE CAR IS RUNNING. WHY ISN'T THERE A RECALL?
IGNITION CYLINDER - KEY CAN COME OUT WHEN NOT IN "OFF" POSITION. FOR NOW, IT'S JUST HAPPENING WHEN PARKED AND DRAINING THE BATTERY, BUT IT'S UNSAFE
THE SECURITY SYSTEM RESETS IT'S SELF VERY OFTEN. I THROTTLES THE SPEED RANDOMLY AND WHEN YOU FINALLY GET STATIONARY IT LOCKS UP THE FUEL SO THERE IS NO WAY TO START THE CAR UNTILL YOU DO THE RELEARN PROCESS WHICH TAKES 30 MIN OR LONGER AND YOUR LUCKY IF THAT WORKS. YES THIS HAS ALL HAPPENED TO ME. I'VE OWNED THE CAR FOR 3 DAYS NOW AND LAST TIME IT WAS DRIVING WAS THE DAY I BROUGHT IT HOME AFTER BUYING IT.
IGNITION KEYS SLIP OUT WHEN CAR IS RUNNING.
TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY EJECTED FROM THE IGNITION SWITCH INDEPENDENTLY AND THE ENGINE CONTINUED TO RUN. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND RESTART IT; HOWEVER, THE FAILURE PERSISTED AND RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
I BOUGHT MY 2005 SATURN VUE IN DECEMBER 2013 AND HAVE HAD NOTHING BUT PROBLEMS SINCE. WHEN I FIRST BOUGHT IT I NOTICED A PROBLEM WITH THE BRAKES. THEY HAVE ALWAYS WORKED POORLY. I REPLACED THE PADS, THEN BOTH FRONT CALIPERS 3 TIMES. THEN FINALLY THE HOSES WHICH HELPED SOMEWHAT. I RECENTLY HAD TO REPLACE THE CARRIER BEARING WHICH HELPED THE SHAKING AND CLUNKING I HAVE READ ABOUT IN OTHER POSTS. JUST LAST MONTH THOUGH RIGHT AFTER I HAD SPENT THE MONEY ON THE CARRIER BEARING I ATTEMPTED TO LEAVE MY DRIVEWAY AND WHEN I TRIED TO SHIFT IT HESITATED THEN ONCE IT DID START MOVING THERE IS A LOUD GRINDING SOUND AND JERKING. MY TRANSMISSION NOW NEEDS REPLACED. I HAVE RESEARCHED RECALLS AND HAVE FOUND NONE THAT WILL HELP ME WITH THIS. I REGRET EVER BUYING THIS VUE AND NOW I STILL OWE 2000 TO THE BANK FOR A VEHICLE I CANNOT AFFORD TO FIX.
STIFF IGNITION SWITCH RIGHT FROM DAY 1 WHEN CAR WAS NEW,KEY DOES NOT FALL OUT BUT JAMS,ALSO FRONT STRUT SQEEK AND CREEK,SOUNDS LIKE A 100 YEAR OLD WAGON,SUPPOSE THERE WAS A RECALL FOR STRUT TOWER BUSHING,I WAS CHARGED $410 FOR THE REPAIR IN 2005,IF ANYTHING MADE IT WORSE,I HARDLY DROVE THIS CAR IT HAS 81000 KM,APPROX 48000 MILES,CURIOUS THE HATCH LOCK HAS ALWAYS BEEN STIFF AS WELL AND THE KEY GETS STUCK,SOUNDS TO ME LIKE A LOCK PROBLEM FROM THE START,DID GM OUTSOURCE THE LOCKS LIKE TOYOTA DID WITH THE GAS PEDALS?
MY 2005 SATURN VUE HAS HAD PROBLEMS FOR YEARS WITH THE STEERING WHEEL LOCKING AFTER PARKING AND TURNING IT OFF, SUCH THAT IT TAKES QUITE A BIT OF "JIGGLING" OF THE WHEEL IN ORDER TO ENABLE THE KEY TO TURN IN THE IGNITION COLUMN. ADDITIONALLY, THE KEY IS ABLE TO BE REMOVED WHILE ON. I HAD NOT THOUGHT TO SEE IF IT WAS RECALLED, BUT WAS TOLD THAT MY FATHER'S 2003 SATURN VUE DID HAVE THE STEERING/IGNITION COLUMN RECALLED AND REPLACED FOR EXACTLY THE SAME ISSUES AS I AM EXPERIENCING.
MY CAR HAS THE ABS SYSTEM LIGHT ON, AND THERE ARE TONS OF PEOPLE WITH THIS PROBLEM! I HAVE ALMOST GONE OFF THE ROAD TONS OF TIMES WHEN THE ROADS HAVE BARELY ANY SNOW OR ICE ON THEM, AND THIS IS SERIOUSLY A COMMON PROBLEM THAT SHOULD HAVE A RECALL! THE ABS SYSTEM ON THE SATURN VUES SEEMS TO GO OUT ALL THE TIME, WHICH CAUSES OTHER PROBLEMS, MALFUNCTIONING BREAKS, BEARING DEGENERATION TOO! I NEED TO CONSTANTLY CHANGE THE BREAKS AND NOW I NEED NEW BEARINGS. MY CAR ONLY HAS 84K MILES ON IT!!! AND WITH MY CAR, MY TRANSMISSION IS ALSO GOING OUT AND THAT STARTED AT 60,000, MILES AND NOW ITS GIVING ME REAL PROBLEMS TOO! SO THE SATURN VUE 2005 AWD V6 CAR I HAVE... HAS A COMMON PROBLEM OF CHEAP ABS SYSTEM PARTS GOING BAD, AND BAD TRANSMISSIONS! BOTH NEED TO BE RECALLED, AND ADDRESSED BY GM. *TR
CAR STALLED AND WOULDN'T RESTART. TOWED TO GARAGE WHERE THEY DETERMINED THE TIMING CHAIN FAILED. *TR
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING, THE IGNITION KEY WAS ABLE TO BE EJECTED. THE CONTACT ALSO STATED THAT WHEN THE IGNITION SWITCH WAS TURN TO THE OFF POSITION, THE ELECTRICAL FUNCTIONS IN THE VEHICLE WOULD REMAIN ON, EVEN WITH THE KEY REMOVED FROM THE IGNITION.THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
AT A STOP, THE CAR SHUTS OFF AUTOMATICALLY EVEN THOUGH THE IGNITION IS ON. THIS HAS HAPPENED 3 TIMES. *TR
I JUST BOUGHT THIS VEHICLE 2005 SATURN VUE WITH 61K MILEAGE 2 WEEKS AGO TO A DEALERSHIP AND I AM FRUSTRATED WITH THE KEY TO IGNITION WHEN YOU PULL IT OUT. IT GET STUCK ALL THE TIME AND IT MAKES ME CRAZY EVERYDAY.THOUGHT ITS JUST THE KEY PROBLEM. SO I WENT TO DEALERSHIP TO MAKE A BRAND NEW ONE AND PAID $108.00 FOR THE KEY, KEY CUT AND KEY CODE. BUT THE ISSUE IS STILL THE SAME. CALL A CUSTOMER SERVICE AND SAID THERE IS NO RECALL FOR THIS MODEL TYPE. WHAT DO I DO NOW? AND ONE THING MORE THE TRANSMISSION IS NOT SMOOTH IN THE 1ST GEAR AND 2ND GEAR. IS THIS NORMAL FOR THE 2005 SATURN VUE V6 TRANSMISSION? *TR
AFTER A YEAR OF COMPLAINTS BOTH HERE AND TO GM WITH VIDEOS PROVING MY SATURN VUE 2005 HAD THE IGNITION SWITCH ISSUE, SATURN FINALLY RECALLED IT. MYSELF AND OTHERS HAVE GOTTEN THE NOTICE HOWEVER IT CAME IN A WHITE ENVELOPE WITH BLACK WRITING THAT LOOKED SIMILAR TO JUNK MAIL. ALSO I SEE IT IS NOT NOTED ON YOUR PAGE. GM HAS CONFIRMED THE RECALL WHEN I CONTACTED THEM. WHY ARE THEY NOT FOLLOWING RECALL PROTOCOL? WHY IS IT NOT LISTED ON YOUR PAGE? *TR
THIS CAR HAS A WIRELESS GAS PEDAL. MY CAR WOULD GO TO IDLE WHILE TRAVELING FREEWAY SPEEDS! THE ONLY WAY TO RECTIFY THIS WAS TURN OFF THE CAR (ON THE FREEWAY) AND RESTART IT! I HAD IT REPLACE $400! NOW, TWICE, IT GOES TO IDLE BY ITSELF! THE GAS PEDAL DOES NOT WORK UNTIL I SHUT OFF THE CAR AND RESTART IT! ALSO MY KEY STILLS FALLS OUT (SINCE 2006) AND WAS NOT INCLUDED IN THE RECALL! *TR
KEY WILL COME OUT OF IGNITION WHILE DRIVING VEHICLE. THE KEY IS NOT LOCKED INTO IGNITION AT ALL. *TR
I CRASHED THE FRONT END AND NO AIR BAGS. *TR
TOOK MY CAR INTO THE SHOP FOR THE SECOND TIME IN THREE YEARS TO GET THE IGNITION FIXED. I COULD PULL THE KEY OUT WHEN THE CAR WAS RUNNING AND IT BECAME INCREASINGLY DIFFICULT TO TURN THE KEY TO TURN ON THE CAR IT GOT TO POINT WHERE IT WOULD NOT TURN AND WORE THE KEY DOWN. AS I STATED - THIS IS THE SECOND INCIDENT FOR THIS ISSUE AND IT IS NOT A CHEAP FIX. *TR
STARTED THE CAR TONIGHT AND KEY CAME OUT OF IGNITION WHILE RUNNING.
THE IGNITION LOCK CYLINDER ON MY VEHICLE HAS BEEN HAVING ISSUES SINCE I BOUGHT IT. THE KEY WILL FALL OUT WHILE DRIVING AT ANY SPEED WHILE THE ENGINE IS RUNNING. AFTER I AM STOPPED AND PARKED, THE IGNITION LOCK CYLINDER SEIZES UP AND WILL NOT ALLOW ME TO REMOVE KEY UNTIL AFTER I HAVE ALMOST EXHAUSTED ALL OPTIONS TO GET IT OUT, IE. SHAKING KEYS, BANGING ON IGNITION HOUSING, AND FINALLY HAVING TO USE FORCE AND ALMOST BREAKING THE KEY OFF IN THE IGNITION CYLINDER LOCK. AFTER LEAVING IT PARKED OVER NIGHT AND THE NEXT DAY TRYING TO START MY CAR, THE KEY IS HARD TO GET INTO THE CYLINDER AND HARD TO TURN IT TO THE RUN POSITION, BUT YOU CAN TAKE THE KEY OUT AT ANYTIME IT'S IN THE RUN POSITION. I HAVE READ THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS IGNITION CYLINDER LOCK ISSUE THE SAME AS I AM HAVING, AND BELIEVE THIS TO BE A MAJOR PROBLEM WITH THE 2005 SATURN VUE'S MANUFACTURED BY GENERAL MOTORS. PLEASE ADVISE AS THIS IS ONE HECK OF A COSTLY REPAIR OF OVER 300 US DOLLARS TO REPLACE THE IGNITION SYSTEM. IF YOU WILL TAKE THE TIME TO RESEARCH THIS ISSUE AND CHECK WITH GM DEALERS ON THE NUMBERS OF VEHICLES THEY HAVE REPLACED THE IGNITION CYLINDER LOCK ON THE SATURN VUE'S I AM SURE YOU WILL FIND A HUGE PATTERN DEFECTIVENESS . MY NEIGHBOR IS A MECHANIC AND SHE SAYS SHE'S DONE TONS OF THEM OVER THE YEARS ON THIS VEHICLE IN THE AFTERMARKET FIELD OF MECHANIC WORK. SHE'S THE ONE THAT SUGGESTED I CONTACT YOUR ORGANIZATION WITH THE PROBLEM. SHE HAS DONE RESEARCH OF INTERNET FORUMS AND FOUND THOUSANDS OF COMPLAINTS AND ALSO ON WEBSITES THAT LINK UP TO YOUR ORGANIZATION. *TR
BACK IN 2009 I RECEIVED A NOTICED ON A RECALL ON THE TRANSMISSION. I TOOK IT TO MY DEALER AND WAS REFUSED FOR ANY HELP WITH IT. I CONTACTED GM AND THEY REFUSED TO HELP ME. FOR MANY YEARS I HAVE HAD ISSUES WITH NOISE, SHIFTING AND OTHER PROBLEMS. SOMETIMES IF I HAD IT IN REVERSE IT WOULD GO FORWARD AND IF I HAD IT IN DRIVE IT WOULD GO INTO REVERSE. THE GEARS WOULD STICK AND MY CAR WOULD JOLT REPEATEDLY. . ON THE 27TH OF SEPTEMBER I WAS ON MY WAY TO A FRIENDS HOUSE TO REPAIR MY U JOINT . I HAD MY 2 MONTH OLD SON IN THE CAR WITH ME, WE WERE ON A BUSY RD DOING 55MPH WHEN MY CAR MADE A VERY LOUD NOISE AND JUST STOPPED. IT WAS RUNNING BUT WOULDN'T GO IN ANY GEAR. IT WAS VERY SCARY AND FEARED FOR MY SONS SAFETY. I HAD IT TOWED TO MY FRIENDS HOUSE TO HAVE IT LOOKED AT AND PIECES OF MY TRANSMISSION FELL EVERYWHERE ON THE GROUND. IT COMPLETELY BLEW. I WAS GRATEFUL WE BOTH WERE NOT INJURED. I TRIED CONTACTING GM AGAIN AND THEY DENIED ANY SUCH RECALL AND REFUSED AGAIN TO HELP ME. I AM A SINGLE MOTHER WITH NO JOB AND NOW NO VEHICLE. I NEED ANY HELP I CAN POSSIBLY GET. THIS HAS BEEN VERY UPSETTING AND STRESSFUL ON ME AND UNSURE WHAT TO DO. PLEASE HELP. *TR
WHILE DRIVING 45 MPH, THE CRANKSHAFT PULLEY ON FRONT OF ENGINE PARTIALLY SEPARATED FROM IT'S HUB, CAUSING A DRIVE BELT MIS-ALLIGNMENT OF THE PULLEYS FOR CRANKSHAFT, ALTERNATOR, AND AIR CONDITIONER. THIS CAUSED THE DRIVE BELT RUNNING OF THESE PULLEYS TO SHRED, RESULTING IN LOSS OF ELECTRICAL POWER WHILE DRIVING. WHILE LOOKING FOR A REPLACEMENT PART TO REPAIR THE VEHICLE, I FOUND OUT THAT GM HAS DISCONTINUED THIS PART, GM PART 12606927. ALSO, I HAVE DISCOVERED THAT A LARGE NUMBER OF THESE CRANKSHAFT DAMPNER PULLEYS ARE NOW FAILING, DEPLETING THE REMAINING GM PARTS STOCK TO ZERO IN THE USA, SUGGESTING A DEFECTIVE PART DESIGN. THIS DAMPNER-CRANKSHAFT PULLEY FITS SATURN VUE 2004 THRU 2007 WITH L66 3.5L 6 CYLINDER ENGINES, AS WELL AS OTHER GM CAR LINES. THE RESULTING LOSS OF ALTERNATOR POWER WILL QUICKLY RESULT IN DROP IN SYSTEM VOLTAGE DUE TO DISCHARGE OF BATTERY, CAUSING THE CAR ENGINE TO UNEXPECTEDLY SHUT DOWN. THIS IS A SERIOUS SAFETY ISSUE AND THESE VEHICLES NEED TO BE RECALLED BY GM TO CORRECT THIS CONDITION. *TR
AFTER INITIAL START, THE CAR KEY CAN BE REMOVED FROM THE IGNITION SWITCH AND THE MOTOR CONTINUES TO RUN. TO SWITCH OFF THE MOTOR, THE KEY MUST BE REINSERTED AS USUAL. THERE IS NO RESISTANCE IN REMOVING THE KEY WHILE THE MOTOR IS RUNNING. *TR
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
I WAS DRIVING ON THE FREEWAY ABOUT 60 MPH AND NOTICED THERE WAS A BURNING SMELL COMING FROM THE STEERING WHEEL AND THEN THERE WAS SMOKE. I EXITED THE FREEWAY AND LET THE CAR SIT FOR ABOUT 10 MINUTES AND THE SMOKE WENT AWAY. I TOOK THE CAR TO THE MECHANIC AND WE COULDN'T GET THE CAR TO DUPLICATE THE SMELL OR SMOKE. I HAS HAPPENED SEVERAL TIMES SINCE THEN. *TR
DRIVERS DOOR WOULD NOT OPEN FROM IN OR OUTSIDE. REFERRED TO GM DEALERSHIP THAT WAS DESIGNATED BY GM TO WORK ON SATURNS. AFTER 4 HOURS AND 441.00, THEY REMOVED THE ENTIRE DOOR AND REPLACED THE DOOR LATCH. ALL OTHER ELECTRICAL COMPONENTS WORKED SUCH AS DOOR LOCKS, HANDLES, WINDOWS AND SIDE MIRRORS. I ALSO HAVE AN IGNITION ISSUE AND CAN REMOVE THE KEY WHILE THE CAR IS RUNNING. WHY ARE SATURNS NOT PART OF THE IGNITION RECALL? JUST BECAUSE THEY ARE NO LONGER MANUFACTURED LIKE PONTIAC AND OLDSMOBILE? WHAT ABOUT OUR SAFETY? *TR
Data synced from NHTSA on May 4, 2026