2012 Subaru Forester Complaint Log

I purchased the car Feb. 2026 from [XXX] in Seagirt. There were no problems with it. In Saturday April 18 , 2026 I was driving on Parkway north. As I paid toll at Tinton Falls toll I proceeded to go and the car made weird noises followed by a loud pop and black smoke and flames appeared under the hood. The car was engulfed in flames. I exited the car right away and starting walking away from it and called 911. They came and put out fire and towed it. I did not have comprehensive coverage therefore not getting anything back. The dealership sold it as is so they aren't doing anything about it. I do not understand why that happened to my car since it only had 73,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Subaru Forester. The contact stated while the vehicle was parked, the brake pedal was inoperative. The contact then discovered that there was brake fluid leaking underneath of the vehicle. No warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the brake lines needed to be replaced. The vehicle was serviced under NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic); however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

I checked my oil level, fluids, and tire pressure before a drive on the highway. Driving on [XXX] South, faint ticking started, then a louder tapping, and I immediately pulled off, luckily, off an exit ramp. AAA towed the Forester to a certified repair shop and the mechanic stated that the engine was blown. The 2.5 boxster engine used little to no oil, and the oil changes had been made always earlier than needed. The Forester had been maintained perfectly, driven cautiously and it had never been subject to any adverse conditions or accidents. After speaking with a number of certified mechanics, it is known that the engine needs to be replaced. But, how can the engine be replaced, especially with a used engine, when the boxster engines are very faulty and Subaru has not engineered corrective actions/new parts ? Subaru has a serious problem with these engines and now after there are hundreds of similar owners they should do some type of recall to compensate the owners. The Forester has less than 126,000 miles, and was cared for in every possible way. Subaru, you should contact us owners to get this corrected, and to provide updated boxster engines with thicker and better, pistons, rods, cylinders, cams etc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

my vehicle has 52460 miles and was in southern oregon subaru for an oil change, when i was informed the engine was leaking oil. the service advisor said the cam carrier reseal was needed and it would cost $3380.00. i checked youtube and found that subaru forester from 2012 to 2019 engines have this problem. why should i pay this if subaru's engines have this problem.

My 2012 Subaru Forester suddenly accelerated as I was making a right hand turn from a parking lot onto a major street. My brakes failed and I could only steer at high speed off the street, over a curb on to a parking strip between trees, and through a motel parking lot. The car finally came to a stop as I had blown the front right tire going over the curb. The car has been towed to my auto repair shop where the cause(s) of the mechanical failure(s) as well as any possible associated damage(s) are still unknown. It is available for inspection upon request at this point in time. Although no injuries, fatalities, or property damage resulted from this incident, the sudden acceleration and brake failure of the car could have resulted in major injuries or fatalities if pedestrians had been on the sidewalk or in the motel parking lot. I could have also hit staff and/or guests in the motel office if I had not been able to steer away in time. I, as the driver, and my dog, as my sole passenger, could also have been seriously injured or killed if my car had hit the motel office or if my car had collided with any cars in motel lot. At this point in time, the cause of my car’s mechanical failure(s) remains unknown so the problem has not been assessed or confirmed by my independent auto repair service shop. The car has not been been inspected by any representative of the manufacturer (Subaru). Because no other vehicle was damaged nor person injured (miraculously) , I did not initiate a police report. Because the accident co-incidentally occurred next door to my insurance agent, where I had just been, the agent's assistant visually inspected my car immediately following the accident. I did not see any control panel signs or other signs prior to nor during the failure (although during the failure I was so focused on where the car was headed that I was unable to look at the control panel at the same time). There were no signs of the failure when I came to a stop.

After purchasing the vehicle on July 25, 2023 at approximately 99,800 miles, I began driving across the country from PA to CA. I purchased the vehicle from a Subaru dealership, so it was certified pre-owned. Beginning on day 3 of the drive, the car began to make a ticking sound under the hood. The car still had oil on the dipstick, but I added half a quart to be safe. There were no dealerships nearby, so I proceeded to drive to the nearest town and went to a mechanic. They believed the sound was from the engine working hard. We proceeded driving the following day, and after a few hours (around 2,000 miles of the cross country drive) the sound became worse/louder. I was fortunately able to pull off at an exit in the middle of Wyoming, and immediately after driving down the exit ramp, the car stopped. I could not turn the steering wheel, the car would not move, and 3 lights came on. I was able to turn on the car to move it 20 feet out of the way, and checked the oil again as two oil lights came on the dash. There was essentially no oil in my car. I added the last half quart I had with me, but the location we were at did not carry oil for cars. We got a tow to the nearest dealership the following day and they informed me that my engine needed to be replaced and I had no oil in my car. There were no warning or indication lights the entire time we were driving. The engine seized without warning and there were never any leaks under the car indicating that I was losing oil. Had there not been an exit at the right time, the car would have given out on the side of the highway where people drive 80mph. The exact cause is still unknown as to why the engine burned through all the oil and why the engine needs to be replaced.

Both rear gate hydraulic arms failed at the same time. On or about 11/27/22, while retrieving items from the cargo compartment, I heard a pop and the door completely collapsed and struck me on the back of the head. Upon inspection the popping noise was the fracturing of the bolt which supported the right hydraulic arm. The left hydraulic arm failed to keep the door open or at least from slamming down upon me. Because I felt the simultaneous failure of both hydraulic arms posed a serious safety concern, my wife called Subaru Headquarters and spoke with [XXX], Customer Advocacy Department, and relayed the incident and our safety concerns for other owners of older model Subaru Foresters. [XXX] assured us that Subaru Headquarters would seriously consider our safety concerns. [XXX] asked that after making an appointment with the dealership for repair, we contact her of the date so she could speak directly to the Service Department regarding the safety issue we were raising. My wife made the appointment, called [XXX] with the date, and when arriving at the appointment asked the service person if they had been in touch with Subaru Headquarters regarding our concerns. First the service manager said no, but another service person said yes and that they had put a notation about this on our appointment service order. The repairs were made. About a week later my wife contacted [XXX], Subaru Headquarters' Customer Advocacy Department, to inquire on the status of our safety concern and was told that it had been elevated to the next higher level and we would hear from them by 12/30/22. On 1/27/22, [XXX] representative from Customer Advocacy at Subaru Headquarters, called to inform us that Subaru will no longer be able to investigate our safety concerns as the failed parts had not been saved by the Bloomington Subaru Service Department. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The vehicle will just stall. It has happened three times; usually at a stop sign or slowing down to turn. I have had it towed and in the shop, and they can't find anything wrong with it. No error messages. One shop cleaned the throttle body and thought that might be the problem. The vehicle has always consumed oil; at least a quart is added every 700-1000 miles. We have changed the oil regularly and don't understand why the oil consumption problem. Now the cruise light flashes off and on. The traction light and check engine light stays on all the time.

2012 SUBARU FORESTER. CONSUMER WRITES IN REGARD TO STUD FAILURE. THE CONSUMER STATED THE 3 OF THE 5 WHEEL STUDS EXPERIENCED A SHEARING FAILURE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE FAILURE DUE TO IT BEING A KNOWN ISSUE.

My 2012 Subaru forester had a recall on my passenger air bag that I had completed February 2019. It is now July 2022 and it’s displaying the same codes for a faulty air bag per my mechanic. I contacted Subaru of America and they stated that it’s not their problem because they have already complied with the recall. Clearly there is still an issue with the air bag or it would not have the same safety air bag code as before. This is clearly a manufacturer issue that they need to rectify. I should not have the same issue 3 years later. This is a huge safety problem. Consumer was instructed to make an appointment with a licensed Subaru facility to inspect the air bag issue and to go from there.

I purchased my Subaru Forester new in 2012. After a few thousand miles it was brought to my attention by the service tech that there was a "small" oil leak coming from the engine. They said it was not significant. No one mentioned that SB 02-131-12R had been issued addressing these leaks because they were so prominent with the engine in my Forester. At a little over 60,000 miles all of a sudden the dealer was "concerned" about fixing it now that I would have to foot the bill. The repair was made but failed shortly thereafter. The engine started showing PO170, PO171 codes. I took the vehicle to Subaru of Loveland and was told that the camshaft carrier that was supposed to be repaired at Subaru of Pueblo was leaking oil on the O2 sensor causing the lean condition. I was told that if it was not repaired that the catalytic converter would overheat and valve damage to the engine would occur. Loveland said that the repair would cost $3,300.00 and that I probably would need a new short block shortly because of the damages caused by the leak. This is an emission problem as the engine will not meet standards. The engine in the Subaru Forester was a new design in 2011 and has suffered excessive oil consumption and camshaft carrier leaks until 2018 when the engine was replace with a new design. A search of the https://www.subaruforester.org/threads/2012-cam-carrier-oil-leak.261490/ (Subaru Forum) will show many, many Subaru owner complaints on this issue. The overheating of the catalytic converter is a definite fire hazard.

My car suffered a catastrophic oil event without an indicator light or any other warning requiring a new engine. The car has 119k miles (purchased from a Subaru dealer with 114k less than a year ago). We had no leaks in our garage or driveway from the car. My daughter was driving the car to school, and the smoke filled the car. The car was not driveable and was towed to an auto repair shop.

The contact owns a 2012 Subaru Forester. The contact stated that while driving at a low rate of speed through a parking garage, the vehicle independently accelerated without warning. The vehicle initially crashed into a parked vehicle which caused a chain reaction with two other parked vehicles. The air bags did not deploy upon impact. The police arrived at the scene and a police report was filed. The contact sought medical attention for a laceration to the head and a stiff neck. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.

1st noticed a couple of years ago sounded like valve tapping engine noise. Took to auto shop and they stated car had virtually no oil in it. Never mentioned oil consumption issue. In March of 2020, took car into Subaru dealer for inspection and oil change. Yesterday, while driving home, noticed same noise as before. Auto shop found article about excessive oil consumption. Article stated owners were notified and advised of actions that could be taken. Mechanic stated it was a known issue, but no official recall had ever been issued. I never received any notification. Subaru offered to extend warranty period, but I may now be outside of that. Have appt at dealer tomorrow for other service work (including oil change). Car has 75k miles and is 2012. Was down over 3 quarts of oil at around 7,000 miles. No oil warning indicator ever illuminated. Was told by dealer when I called last night that they would perform "Oil Consumption Test" recommended by manufacture, "if your engine VIN meets the requirements". If the engine runs dry, good potential to seize on the spot and cause accident and injury.

KEEPS SMELLING LIKE GAS, AND THE CHECK ENGINE LIGHT, CRUISE LIGHT BLINKS, AND TRACKTION CONTROL LIGHTIS BLINKING. SAYS CODE PROBLEM WITH THE CATALYTIC CONVERTER.

2012 SUBARU DASH LIGHT ALL COME ON AND THEN THE CAR STARTS TO STALL OUT. DEALER CAN NOT FIND OUT THE PROBLEM. THE HAPPENS INTERMITTENTLY. THEY RESET THE COMPUTER AND IT RUNS FOR A COUPLE HOURS OR DAY AND THEN IT HAPPENS AGAIN. THIS WILL HAPPEN IN THE WHILE DRIVING ON THE HIGHWAY AND IS VERY DANGEROUS.

SUBARU HAS BEEN AWARE OF AN OIL CONSUMPTION DEFECT WITH THE PISTON RINGS IN THIS MODEL CAR AND NEVER NOTIFIED OWNERS THAT IT WAS PRESENT. THE RESULT CAN BE OIL PRESSURE LOSS, RAPID OVERHEATING, AND MOTOR SEIZING. THE MOTOR HAS BEEN REPLACED FOR SOME CUSTOMERS FOR THE OIL CONSUMPTION DAMAGES, BUT NOT FOR MANY OTHERS. THE PARTS WERE DEFECTIVE AT MANUFACTURE AND A RECALL SHOULD BE INSTITUTED.

2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO WHEEL ISSUES. *LD THE CONSUMER STATED THE TIRES DO NOT HOLD PRESSURE. THE TIRES WERE 2 YEARS OLD WITH LESS THAN 20,000 MILES. THE TIRE PRESSURE GAUGES WERE FOUND NOT TO BE THE CAUSE OF FAILURE.

AT 102K MILES, ENGINE DEVELOPED LOUD TAPPING SOUND. VEHICLE HAS ALWAYS USED A QUART OF OIL APPROXIMATELY EVERY 1000 MILES SINCE NEW. THIS PROBLEM APPEARS TO BE OIL RELATED DUE TO ENGINE DESIGN/PART DEFECT. PROBLEM APPEARED AFTER 4 HOUR DRIVE AT HIGHWAY SPEED (70-75MPH). MECHANIC CHECKING FOR VALVE OR ROCKER DAMAGE.

TL* THE CONTACT'S DAUGHTER OWNS A 2012 SUBARU FORESTER. THE CONTACT'S DAUGHTER BECAME AWARE OF OIL CONSUMPTION ON THE VEHICLE. HIS DAUGHTER FREQUENTLY HAD TO REPLENISH THE OIL DUE TO THE FAILURE. THE CONTACT CALLED MAITA SUBARU (2912 AUBURN BLVD, SACRAMENTO, CA 95821) AND ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757) WHERE HE WAS INFORMED THAT THERE WAS A WARRANTY EXTENSION ON THE VEHICLE FOR EXCESSIVE OIL CONSUMPTION HOWEVER, THE WARRANTY HAD EXPIRED IN MAY OF 2020. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND CONFIRMED THE DEALERS INFORMATION. THE CONTACT'S DAUGHTER HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

MY FRONT WINDSHIELD DEVELOPED A SPONTANEOUS CRACK. IN APRIL 2020, THE CAR WAS PARKED OUTSIDE OVERNIGHT, AND IN THE MORNING, THERE WAS A 20-INCH LONG HORIZONTAL CRACK ON THE BOTTOM PORTION OF THE WINDSHIELD. THERE WAS NO IMPACT MARK TO INDICATE A ROCK HIT THE WINDSHIELD.

EXCESSIVE OIL CONSUMPTION. HAVE TO ADD MORE THAN A 1 QUART BETWEEN OIL CHANGES(EVERY 3K MILES).

A STUCK BRAKE CALIPER PISTON EXTENDED FAR ENOUGH TO RELEASE BRAKE FLUID RESULTING IN COMPLETE LOSS OF BRAKES.IT FAILED A FEW BLOCKS FROM HOME ON CITY STREETS AND NO DAMAGE OCCURRED.REQUIRED TOWING TO A REPAIR SHOP.NO PHOTOS BUT ATTACHED IS A RECEIPT FOR REPAIRS.

THE SUN VISOR MOUNT IS OF LOW QUALITY AND FAILURE ALLOWED THE VISOR TO FALL IN MY LAP WHILE DRIVING 50 MPH ON A COUNTY HIGHWAY. NO VEHICLE DAMAGE OCCURRED. THE ATTACHED PHOTO SHOWS THE REASON FOR FAILURE. VEHICLE MILEAGE AT FAILURE WAS APPROXIMATELY 70,000.

2012 SUBARU FORESTER WITH 106,000 MILES BURNS ALL OF THE ENGINE OIL DRY. I HAVE READ THIS IS DUE TO FAULTY PISTON RINGS. WHERE IS THE RECALL FOR THIS ? IT IS UNACCEPTABLE. REGULARLY, IF NOT, OVER MAINTAINED.

WHILE PULLING INTO A PARKING STALL AT APPROXIMATELY 2-3 MPH I WENT TO PRESS THE BRAKES WHEN ALL OF THE SUDDEN THE CAR ACCELERATED AT FULL SPEED WITHOUT TOUCHING THE ACCELERATOR CAUSING ME TO HIT THE CONCRETE WALL IN FRONT OF ME. AIRBAGS DID NOT DEPLOY AND NEITHER ME OR MY PASSENGER WERE NOT HURT. DAMAGE TO THE BUMPER, FRAME, GRILL AND VARIOUS COMPONENTS JUST INSIDE THE ENGINE COMPARTMENT.

My car suffered a catastrophic oil event without an indicator light or any other warning that is nesitating a new engine. The car had less than 70,000 miles on it. I had informed some ticking noise from the engine in previous maintenance events. I was driving on the interstate, and my engine seized and locked-up, and I had to slowly pullover on an interstate highway.

PURCHASED VEHICAL 3-4 MONTHS AGO W/ 86K MILES. OIL LEAKS IN HEAD GASKET ( QUART EVERY 6 WEEKS..RESEARCHED THIS AND TURNS OUT THIS IS A VERY COMMON PROBLEM FROM 1999- 2013. ON ALL FORESTERS. MANUFACTURER USED MORE SEALANT AND LESS GASKET ON THAT ENGINE.WHY WASN'T THIS RECALLED?? EASILY VERIFIED VIA TUBE OR INTERNET.THE OTHER ISSUE IS LOWER CONTROL ARM BUSHINGS WORN OUT AT 86K MILES. STEERING IS VERY UN STABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. SUBARU OF RICHMOND (9177 W BROAD ST, RICHMOND, VA 23294) STATED THAT THE PART WAS UNAVAILABLE AND THEY WERE UNABLE TO REPAIR THE VEHICLE UNTIL OCTOBER OF 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. OUR SUBARU DEALERSHIP TOLD US THAT THEY CANNOT GET US IN TO FIX OUR AIRBAG FOR AT LEAST A MONTH IF NOT MORE. I FIND THIS UNSAFE TO BE FORCED TO DRIVE A CAR THAT COULD EXPLODE ON MY PASSENGER AT ANY TIME AND UNREASONABLE TO HAVE TO AVOID DRIVING MY CAR DURING THIS TIME WITH A PASSENGER BECAUSE MY DEALERSHIP REFUSES TO PUT US AHEAD OF LESS PRESSING ISSUES.

TAKATA RECALL. UNABLE TO SCHEDULE A REPAIR UNTIL JUNE. CANNOT DRIVE WITH SOMEONE IN FRONT SEAT UNTIL THEN. THIS IS NOT IN A REASONABLE AMOUNT OF TIME.

TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING 1 MPH ENTERING A DRIVEWAY, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THE GARAGE OF A HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUBARU OF GRAND BLANC (6061 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-0831), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 66,000.

TAKATA RECALL: MANUFACTURER HAS BEEN UNABLE TO COMPLETE TAKATA AIRBAG RECALL SERVICE IN A TIMELY MANNER. I CALLED HEUBERGER SUBARU DEALERSHIP IN COLORADO SPRINGS, CO (888-747-0089) ON FEBRUARY 9 TO SCHEDULE SERVICE FOR TAKATA AIRBAG RECALL. SUBARU STATED THAT THEY WOULD ORDER PARTS AND CONTACT ME TO SCHEDULE THE SERVICE WHEN PARTS WERE AVAILABLE. I CALLED HEUBERGER SUBARU AGAIN ON FEBRUARY 22, AND SUBARU STATED THAT PARTS WERE STILL NOT AVAILABLE AND CONFIRMED THEY WOULD CONTACT ME LATER TO SCHEDULE AN APPOINTMENT. AS OF MARCH 9, SUBARU STILL HAS NOT SCHEDULED THE RECALL SERVICE, ONE CALENDAR MONTH AFTER THE ORIGINAL REQUEST. *TR

VEHICLE EXPERIENCED AN OCCURRENCE OF SUDDEN UNINTENDED ACCELERATION. I HAD MY FOOT ON THE BRAKE AND WAS EASING INTO A PARKING SPACE. ALL OF A SUDDEN, THE ENGINE REVVED, AND THE VEHICLE SURGED AND BEGAN TO MOVE FORWARD ON ITS OWN ACCORD. I WAS UNABLE TO STOP IT USING THE BRAKE. THE VEHICLE WENT OVER 2 PARKING CURBS AND SHRUBBERY AND WAS HEADED INTO TRAFFIC. VEHICLE WAS MOVING AT ABOUT 20-25 MPH SO I WAS ABLE TO STEER IT AND AVOIDED TRAFFIC BY TURNING RIGHT, STAYING ON PARKING LOT GRASS & ROCK BARRIER. CAR WENT INTO GULLY AND EVENTUALLY STOPPED ON ITS OWN. DEALERSHIP WAS UNABLE TO FIND PROBLEM. CONTACTED CORPORATE OFFICE WHO HAD VEHICLE INSPECTED BY AUTO ENGINEERING FIRM AND NO PROBLEM DETECTED. SINCE SOME RECURRENT ISSUES REPORTED ON SAFETY BOARDS, DECISION MADE TO TRADE IN VEHICLE. DEALERSHIP REPAIRED DAMAGE TO THE VEHICLE AND NOW HAS CAR UP FOR SALE; WE HAVE MANY CONCERNS ABOUT THIS VEHICLE BEING SOLD TO UNSUSPECTING CUSTOMER.

DRIVER SEATBELT BUCKLE WILL NOT RELEASE. MAY TAKE UP TO 10 FIRM PUSHES OF RELEASE BUTTON BEFORE BUCKLE RELEASES. ENGINE OIL WAS AT 1 QUART EVEN AFTER 1 QUART OF OIL WAS ADDED PER MONTH. DEALERSHIP DIAGNOSED AS ROD KNOCK. SECOND OPINION LED TO CHANGING OIL TWICE AND CHECKING PRESSURES. RECOMMENDED CHANGE OIL EVERY 3000 MILES ON THIS PARTICULAR TYPE OF ENGINE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HANSON SUBARU (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (360) 943-2120) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER FOR A MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT CONSUMER WOULD LIKE TO WITHDRAW THE COMPLAINT STATED THE DEALER WOULD WORK WITH THE CONSUMER.*JB

ON 12/31/18, WHEN DRIVING HOME AT 11P.M.,AND AN HOUR FROM MY HOME, MY "OIL LIGHT" CAME ON. I STOPPED AT A SERVICE STATION AND HAD 3 QUARTS OF OIL PUT IN MY OIL TANK. TWO DAYS LATER, I TOOK IT TO MY MECHANIC WHO COULD NOT FIND A LEAK BUT OVER THE NEXT 9 MONTHS, AT APPROXIMATELY EVERY 2 WEEK INTERVALS, HE PUT BETWEEN 1/2-3 QUARTS OF OIL IN MY CAR. IN MAY 2019 THE NORTH END SUBARU SERVICE DEPT. CHECKED OVER MY CAR AND COULD NOT FIND A OIL LEAK EITHER. ON 9/21/19, MY MECHANIC READ AN ARTICLE ONLINE ABOUT THE EXCESSIVE OIL CONSUMPTION IN MOST SUBARU MODELS BETWEEN 2011-15. I NEVER RECEIVED NOTIFICATION FROM SUBARU RE: THIS PROBLEM. I WROTE 2 LETTERS TO SUBARU OF AMERICA (ONE TO THE PRESIDENT). I WAS NOTIFIED BY THEM THAT MY CAR WAS "OUT OF WARRANTY" BECAUSE IT, BY THEN, HAD OVER 100,000 MILES. THEY OFFERED ME A $1500 "LOYAL CUSTOMER" CREDIT ON A NEW SUBARU, WHICH THEY NEVER SENT ME. I HAVE BEEN DRIVING SUBARUS SINCE 1990 AND HAVE TALKED MY WHOLE FAMILY AND SEVERAL FRIENDS INTO BUYING THEM. I USUALLY DRIVE MY SUBARUS UNTIL 250.000 MILES AND DON'T WANT TO GET A NEW CAR. THIS WAS A DEFECT IN MANY MODELS AND I WAS NOT NOTIFIED AS AN OWNER. I TAKE METICULOUS CARE OF MY CARS. I CONTINUE TO DRIVE THIS ONE, HAVING THE OIL LEVELS CHECKED EVERY 2 WEEKS. THE COST OF A NEW "ENGINE BLOCK ASSEMBLY" WOULD BE $4995, WHICH I THINK SUBARU SHOULD BE RESPONSIBLE FOR. I HAVE FILED A COMPLAINT WITH THE MA ATTORNEY GENERAL'S OFFICE AND THEY SUGGESTED I ALSO CONTACT YOU. ATTACHED IN THE MENTIONED COMPLAINT, THE 2 LETTERS I WROTE TO SUBARU AND AN ARTICLE RE: THE EXCESSIVE OIL CONSUMPTION PROBLEM. THANK YOU FOR ANY ASSISTANCE YOU CAN GIVE ME. *TR

MY CAR SUFFERED A CATASTROPHIC OIL EVENT WITHOUT AN INDICATOR LIGHT OR ANY OTHER WARNING THAT IS NESITATING A NEW ENGINE. THE CAR HAD LESS THAN 70,000 MILES ON IT AND WAS IN SERVICE SEVERAL TIMES RECENTLY WITHOUT ANYONE NOTICING THE OIL PROBLEM? ON THE DAY OF THE EVENT I WAS DRIVING TO WORK AND WAS HEARING A TICKING NOISE LIKE WHEN YOU PUT A BASEBALL CARD ON YOUR BICYCLE SPOKES WITH A CLOTHESPIN. WHEN I WAS A MILE FROM MY WORKPLACE AN OIL LIGHT ILLUMINATED AND I IMMEDIATELY PULLED OFF THE EXPRESSWAY INTO A GAS STATION. I PUT SYNTHETIC OIL INTO THE CAR, RESTARTED IT AND DROVE LESS THAN A MILE TO AN OPEN SERVICE STATION WHERE I LEFT THE CAR FOR SERVICE. THE SERVICE STATION INFORMED ME THAT I NEEDED A NEW ENGINE. I SPOKE TO SUBARU AFTER DISCOVERING THAT THIS EVENT WAS NOT MINE ALONE AND IN 2015 SUBARU WAS SUED FOR THE PROBLEM. I WAS NEVER MADE AWARE OF THE POTENTIAL FOR THIS OR DREAMED IT WAS POSSIBLE.

ENGINE SEIZED DURING STRAIGHT ROAD, UPHILL ASCENT. OIL LIGHT BLINKED TWICE QUICKLY THEN WENT SOLID AND THEN IMMEDIATELY LOST POWER AT 60MPH ON FREEWAY. NO PREVIOUS ISSUES WITH ENGINE. I WAS IN FAR LEFT LANE WITH NO EMERGENCY PARKING SO I NAVIGATED TO THE FAR RIGHT EMERGENCY SHOULDER AND STOPPED. CAR REQUIRED TOW TRUCK TO SHOP.

TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE THE VEHICLE WAS PARKED, A LOUD EXPLOSION WAS HEARD AND THE REAR WINDSHIELD SHATTERED FROM THE INSIDE OUT. THE CONTACT STATED THAT THE WINDSHIELD HAD NOT BEEN STRUCK BY ANY OBJECT OR DEBRIS. THE DEALER (PIAZZA SUBARU OF LIMERICK, 105 W RIDGE PIKE, LIMERICK, PA 19468, (888) 690-2369) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

WHILE BACKING UP IN REVERSE, VEHICLE SUDDENLY ACCELERATED. OPERATOR HAD FOOT ON BRAKE BUT VEHICLE DID NOT RESPOND TO BRAKING TO STOP THE CAR AND VEHICLE CONTINUED TO ACCELERATE UNTIL CONTACT WITH A PARKED VEHICLE. BOTH VEHICLES SUSTAINED DAMAGE. POLICE OBSERVED SKID MARKS FROM ATTEMPTS TO BRAKE. EVENT OCCURRED ON JULY 24, 2018 AT APPROXIMATELY 4:00 P.M. IN A SMALL PARKING LOT AT A CONVENIENCE STORE IN FREMONT, NH.

MY SUN VISERS FALL OFF. THEY FALL OFF AND LAND IN MY LAP. THEY AT TIMES CATCH THE STEERING WHEEL. THEY HAVE DONE THIS SINCE 2016. BOTH OF THEM DO THIS. WHEN I AM DRIVING, FREEWAY OR AROUND TOWN, THEY FALL OFF AND STARTLE ME AND CAUSE THE SUN TO BE IN MY EYES. OFTEN THEY ARE NOT ON MY CAR AND I CAN'T SEE ON THE ROAD.

TL* THE CONTACT OWNED A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 69 MPH WITH THE CRUISE CONTROL ACTIVATED, FLAMES WERE SEEN COMING FROM UNDERNEATH THE DRIVER SIDE OF THE HOOD. THE CRUISE CONTROL INDEPENDENTLY DISENGAGED AND THE VEHICLE LOST ALL POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED AN UNKNOWN RECALL REGARDING THE RELAY SYSTEM AS A POSSIBLE CAUSE OF THE FAILURE, WHICH ONLY INCLUDED TURBO BOOSTER ENGINE VEHICLES. HOWEVER, THE CONTACT'S NON-TURBO BOOSTER ENGINE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

VEHICLE TRANSMISSION SHIFTED INTO NEUTRAL WHILE IN CRUISE CONTROL ON THE HIGHWAY. THE VEHICLE HAD TO BE POWERED OFF AND BACK ON BEFORE THE TRANSMISSION WOULD REENGAGE. DTC WAS P2138. THIS IS THE FOURTH INCIDENCE OVER A 14 MONTH PERIOD. AFTER POWER CYCLE RESET, THE ISSUE DOESN'T RECUR FOR ONE TO THREE MONTHS. IN TWO INSTANCES, THE VEHICLE WAS IN CRUISE CONTROL BUT NOT IN THE OTHER TWO.

TAKATA RECALL

TAKATA RECALL. I WAS TURNING LEFT WHEN I WAS STRUCK BY A CAR GOING IN THE OPPOSITE DIRECTION. ACCORDING TO POLICE THE IMPACT WAS AT 01-1 O'CLOCK. . MY CAR WAS SPUN INTO THE GUARD RAIL CAUSING DAMAGE TO LEFT FRONT AND RT REAR OF MY CAR. THE SEAT BELT LATCH FAILED AND RELEASED THE SEAT BELT AND THE FRONT AIR BAG DID NOT DEPLOY. THERE IS SUBSTANTIAL DAMAGE TO THE INTERIOR OF MY CAR ,STEERING COLUMN , GEAR SHIFT ,ETC. I SUSTAINED RATHER SEVERE NECK INJURIES WHICH I BELIEVE WOULD HAVE REDUCED OR ELIMINATED IF THE SAFETY SYSTEMS HAD OPERATED.

TAKATA RECALL RECOGNITION

SINCE MARCH, 2017 MY FORESTER BEGAN MAKING A GRINDING NOISE WHEN I FIRST STARTED THE CAR AND PRESSED THE CLUTCH IN TO REVERSE OUT OF THE GARAGE. MY MECHANIC SAID IT WAS TOO EARLY FOR THE CLUTCH TO FAIL AT ONLY 74,000 MILES AND LUBRICATED IT-- TWICE OVER THE INSURING MONTHS AS THE NOISE NOT ONLY PERSISTED BUT GOT LOUDER AND MORE PERSISTENT. IN AUGUST, I TOOK THE CAR TO ANOTHER INDEPENDENT SHOP OUT OF TOWN AND THEY CONFIRMED MY SUSPICIONS THAT THE THROW OUT BEARING WAS FAILING. TO REPAIR IT INVOLVED A NEW CLUTCH KIT AND A DAY OF LABOR FOR A $1300 BILL. I HAVE BEEN DRIVING THE CAR FIVE DAYS NOW SINCE IT WAS FIXED AND THE CLUTCH SEEMS TO BE WORKING FINE AGAIN. I AM FILING THIS REPORT SO OTHERS WILL BE AWARE OF A MANUAL TRANSMISSION FAILURE WAY TOO EARLY IN MILEAGE AND NOT ASSUME IT'S A SQUEAK THAT LUBRICANT CAN FIX. FOR TEN YEARS, I HAD A 2002 MANUAL FORESTER THAT I DROVE FOR OVER 200,000 MILES AND NEVER HAD A CLUTCH PROBLEM. A CLUTCH REBUILD AT 75,649 MILES IS RIDICULOUS AND SUBARU SHOULD WARN OWNERS OF THE PROBLEM.

TAKATA RECALL: I AM WRITING TO MAKE A FORMAL COMPLAINT AGAINST SUBARU OF AMERICA, INC. AND THEIR DEALERSHIPS, REGARDING THEIR FAILURE TO FULFILL THEIR RESPONSIBILITIES AS PART OF THE TAKATA RECALL (NHTSA CAMPAIGN: 17V-014000). MY LOCAL SUBARU DEALERSHIP, DOWNTOWN SUBARU OF OAKLAND, CALIFORNIA, HAS REFUSED TO PROVIDE EITHER SERVICE OR A LOANER VEHICLE, IN ACCORDANCE WITH THE NHTSA'S MANDATED RESPONSIBILITIES OF MANUFACTURERS AND THEIR DEALERSHIPS FOR THIS RECALL. I AM UNABLE TO OPERATE MY CAR WITHOUT A PERSON IN THE FRONT PASSENGER SEAT, WHERE THE DEFECTIVE AIRBAG IS INSTALLED, BECAUSE MY WIFE AND I SHARE ONE CAR AND HAVE TWO INFANT CAR SEATS INSTALLED IN THE REAR OF THE CAR.

"TAKATA RECALL" RECEIVED LETTER FROM SUBARA OF AMERICA, INC. 3/24/17 IN REFERENCE TO RECALL. INSTRUCTED TO TAKE VEHICLE TO LOCAL DEALERSHIP FOR REPAIR. TOOK VEHICLE NEXT DAY TO DEALERSHIP, WHICH STATED THEY HAD REPAIR PARTS AND MADE AN APPOINTMENT FOR REPAIRS WITHIN A WEEK. THE DAY BEFORE SCHEDULED APPOINTMENT, SERVICE DEPT. PHONED ME AND SAID THAT THEY DIDN'T HAVE THE REPAIR PARTS. I HAVE MADE ATTEMPTS TO CONTACT THE SERVICE DEPT WITH PROMISES OF A CALL BACK, WHICH NEVER MATERIALIZE. I BELIEVE THAT SINCE THE VEHICLE WAS NOT PURCHASED AT THIS DEALERSHIP, I AM BEING OVERLOOKED. THIS RECALL EFFECTS MY WIFE WHO HAS WALKING PROBLEMS AND MUST RIDE IN THE FRONT PASSENGERS SEAT. DEALERSHIP OFFERS A LOANER CAR FOR THESE RECALLS, BUT NEVER RETURNS MY CALLS TO MY CELL PHONE.