NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Subaru Forester. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Spontaneous cracks across windshield obscuring vision. Vehicle was parked overnight in my garage. No windshield cracks, stone damage etc. upon parking but the next morning there were diffuse cracks across windshield. This is similar to cracks in Subaru vehicles outlined in 2020 class action lawsuit filed against Subaru for spontaneous windshield cracks in 2017-2020 Subaru vehicles, especially the Forester. No recall has been issued. Car is being presented to Subaru dealer where purchased in Napa, Ca. this week. The diffuse nature of the cracks and its affect on vision is a safety issue.
The contact owns a 2021 Subaru Forester. The contact stated that on two separate occasions while driving below 35 MPH, the sway bar fractured and detached from the subframe of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the bolt was replaced; however, the contact then stated that while driving at a slow speed, the rear sway bar failed. The vehicle was taken back to the dealer where it was diagnosed that the rear sway bar had fractured and separated from the subframe and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 26,000.
The windshield cracked from a minor stone impact while driving on a highway. This is the second time it cracked since purchasing in March of 2021. The first cracked windshield was replaced by the dealer under warranty since no impact indication was detected. The crack is documented in pictures and the windshield will require replacement in order to comply with local regulations. The crack location across the drivers line of sight poses a safety distraction.
On 08/23/2022 while driving on a four lane city street, light rain, moderate traffic, at about 35 mph, the car suddenly lost forward speed, depresssing the accelerator move rpm to over 3000, with continued loss of forward speed, until suddenly the drive train engaged and forward speed resumed. This is the fourth time this type of event has occured. A check at a Subaru dealer the next day revealed no codes in memory. Fortunately there was no heavy traffic on this road at the time because in another half hour there would have been very heavy traffic. This is very disconcerting and potentially dangerous to vehicles directly behind. Is there a problem with the Eye Sight system that triggers a sudden loss of speed when there is no vehicle close ahead?
Car was parked on driveway (6 degree slope to rear) Car was placed in park Driver exited car to go into house when she came out car had rolled down the driveway to hit another car parked across street rear facing bot cars had rear damage. The same thing happened to the car one week later when parked in the garage placed in park but started to roll back. Was able to stop it because I was still in the car I use the parking brake now all the time
The contact owns a 2021 Subaru Forester. The contact stated that while the vehicle was parked, she shifted the gear shifter into reverse(R) and the vehicle experienced unintended acceleration and lunged backward, crashing into another vehicle. Additionally, the vehicle made abnormally loud noises and was extremely hot after it was turned off. The contact did not sustain any injuries. No police report was filed. The vehicle was taken to the dealer, and the dealer inspected the brake system. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
A stone came off the road in Interstate 25 and hit my windshield. Within 24 hours, there was a crack halfway across. I have had the car for a year and this will be the second windshield replacement. The first one was from an impact so small that I could not see it--I thought it had just spontaneously cracked. The dealer showed me a pinhole impact (you could find it by tracing the crack with a ballpoint pen until the tip of the pend caught in the impact crater). These windshields are garbage--I have been driving since 1974 and have never seen anything like this.
Windshield crack spontaneously appeared while parked. There are no rock chips. Crack starts where the windshield wipers meet, immediately over the heated windshield wiper location. This is the same issue that Subaru recently had a class action lawsuit against them for, though that was for models up to the year 2020. Subaru so far has denied there to be an issue and states that the warranty period is up to 36,000 miles, which I have surpassed in the 17 months since I bought it brand new in 2021. There appears to be a bubble under the glass where the crack started.
On my 2021 Subaru Forester the rear passenger wheel well rubber cover came loose during travel. This has happened on my wife's 2019 subaru forester on the driver rear, and the one on the passenger rear is coming loose. The part was slapping against the side of the car and if we had not pulled over and manually removed it it could have easily flown off the car. The driver side on my wife's car has been replaced, and a replacement has been ordered for my car. The local dealer stated that this has not happened before. To have two car suffer from this seems a bit suspect to me.
A spontaneous crack in the windshield appeared across the driver's field of vision. The crack began on the lower driver's side and progressed to the middle of the windshield. It blocked my normal field of vision and caused light distortion from oncoming headlights. This problem has been documented MANY times including in a class action lawsuit for 2017 - 2020 Subaru Foresters. Yet Subaru refuses to acknowledge a problem. The windscreen was replaced by Delmarva Auto Glass, Cambridge, MD. Pictures were taken of the removed windshield.
on 7/9/22 @ 6:00p I was with my wife & 2 grandsons going into a diner parking lot. as I was slowly going into a spot the car suddenly and without warning accelerated causing the car to drive over a cement parking stop, over a 1foot high cement wall, through a chain linked fence which had privacy covering, down into a 12 deep ravine. after shutting off the car my grandsons, wife & myself had to crawl out through the rear hatch. when things quieted down we realized that none of the safety features were activated (anti-collision warning, anti-collision braking) I thank God no one was hurt. Subaru needs to look into this so in the future no one ever experiences this.
Windshield started cracking for no reason from bottom left, spreading to about 22inches across to the driver side
The Auto-Stop/Start feature frequently fails to properly restart the car, often causing the car to stall during the restarting process, leaving me effectively disabled on a busy road. The battery has already been replaced once.
Windshield developed large L or J shaped crack from very top near roof line, down center of windshield and turns toward the Drivers side. This car was PARKED in our driveway at home when it cracked. No stone chips, nothing dropped on it as you can see in attached pictures. We will schedule a visit to Subaru dealer here in Knoxville, TN. for inspection. No warnings because vehicle was parked in our driveway.
Uknown. This vehicle was purchased in January of 2021. Approximately a month afterwards, the windshield had cracked and I paid out of pocket to get it replaced. Shortly after replacing the windshield, it had obtained 2 chips on the windshield and from the second chip, it cracked from the bottom left corner up towards the middle of the windshield. The frequency in which chips and cracks are occurring, especially after purchasing the vehicle brand new and shortly after replacing the windshield, is alarming. This puts my safety at risk because of its interference with visibility and Subaru Eyesight which is suppose to be a safety feature on the vehicle. This has been an ongoing problem with Subaru and their windshields. After owning the vehicle for just 18 months and having replaced the windshield already, this should not be happening in such frequency.
The contact owned a 2021 Subaru Forester Sport. The contact stated while driving at 75 MPH, the front end of the vehicle crashed into a small deer. The air bags did not deploy. The contact veered to the side of the road. The contact's friend who was occupying the front passenger seat exited the vehicle and inspected the front end of the vehicle. The contact's friend then advised her to immediately exit the vehicle as there were flames underneath the hood of the vehicle. The contact stated while she was exiting the vehicle and letting her three dogs who were occupying the rear seats out of the vehicle, the fire expanded to the entire front end of the vehicle. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to an independent mechanic, where it was totaled. The contact sustained a soreness on the right knee but did not seek medical assistance. The dealer was notified of the failure but did not provide any assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The VIN was unavailable.
The windshield was parked in my driveway and was fine when I parked it. When I went to start the car the windshield had cracked. It was not hit with a rock or anything - just spontaneously cracked while sitting in my driveway. Vehicle is just over a year old and very low miles.
I was coming out of my garaged ( car was facing forward) . The car seemed to hesitate as I tapped the gas pedal. I thought maybe this was because the car sensed the sides of the garage via the rear view mirror sensors. I am always careful when exiting my garage so as not to ding the rearview mirrors. I repeatedly tapped the gas lightly about three times but the car hesitated each time and did not want to seem to move forward. One last time I tapped the gas and the car bolted out of the garage jumped the curb across the street at an unexpected rapid speed. I did not have my foot on the gas pedal. The car lunged forward , crossed the street and hit the garage door and frame of the house across the street for me doing structural damage. I believe this to be unintended acceleration for which other Subaru models have experienced problems. The air bags did not deploy. Please see similar accident for another example of this same scenario with the same make model and year as my vehicle: https: //www.google.com/amp/s/www.torque net.com/1084/subar-acceleration-lawsuit-update-forester-slams-garage/amp
A small rock hit the top driver’s corner of the windshield and led to 2 continuous cracks which extended to the middle of the windshield.
I was driving down the interstate using the IQ cruise feature. There was no road construction and a car was in front of me. A small pebble hit the bottom part of the windshield, passenger side. This was not a large rock. It was "normal" gravel that often hits the windshield during highway driving. After hearing the "ting" from the small rock, we then heard a cracking sound. Immediately a 12 inch crack appeared in the windshield. Within hours, the crack doubled in size. Two days later, two new cracks appear. These cracks are on the bottom, driver side and intersect with one another. One crack is approximately 18 inches long, the other is less than 12 inches. I now have two sets of cracks that almost span the entire width of the windshield. I have already paid to repair a chip in the middle of the windshield that occurred several months ago. I was stopped at a red light. There was a car in front of me. When the light turned green, the car in front of me threw a rock on my windshield as we began to accelerate. We were not moving fast at all, since the light had just changed to green. I was shocked to see a chip in my windshield from that incident. Prior to owning my 2021 Subaru Forester, I drove a 2010 Mazda CX-9. My Mazda had 160,000 miles when I traded it in. The Mazda's windshield was NEVER damaged in over 10 years and 160,000 miles. In contrast, I have owned my Subaru Forester for 18 months and have driven less than 19,000 miles. I have already paid to repair one chip and now need to replace the entire windshield due to cracks across both the driver and passenger sides. There appears to be a defect with the Subaru Forester windshield that makes it excessively prone to damage. There have been Subaru windshield issues in the past (unknown to me until recently). Based on my experiences, I do not believe the windshield problem has been completely resolved.
a crack developed at the base of the windshield and spread across the windshield
This is in reference to tracking # 11462054, a third incident of sudden engine power loss/deceleration. On 04/27/2022 the 2021 Subaru Premium was returned to the selling Subaru dealer to try and fix the two previously reported problems . They found no codes in memory and no problems when road tested. I left the dealer to return home, and about 10 min. after, on a two lane city street, the engine suddenly lost power while I was going about 25mph, and decelerated to about 10mph before regaining power. I drove back to the dealer and a service rep came with me for a road test of several miles, where the car operated normally. At the dealer, there was no code in memory. The mileage was about 13,135. No paperwork was provided by the dealer. How to resolve this problem???
Used the car on Saturday, didn't get hit with a rock or a branch. When I parked the car there wasn't a crack. Woke up Sunday morning and the Windshield was cracked, it started from the bottom passenger corner up to the middle of windshield about 10-12". No trees nearby or rock damage. Taking it to Subaru today.
Windshield chipped while driving 60mph on the freeway. A few minutes later while stopped at a light it developed an 18 inch crack as we watched it happen.
Windshield was cracked and was repaired successfully by Safelite. Then a new crack started about 18 inches long. Then a 3rd crack just happened. There was no major things hitting Windshield . 3 cracks to a brand new 1yr windshield seems to be very faulty material. Online comments have noted this is a major problem with subaru who don't seem interested in rectifying the situation. This seems to be a major safety issue.
The contact's wife owns a 2021 Subaru Forester. The contact stated that a diagonal crack had formed on the bottom driver’s side of the windshield without incident. The contact then stated that the crack rapidly spread to the upper driver’s side of the windshield. The contact stated that the crack obstructed his wife's vision while driving. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,500.
On 04/02/2022, several minutes after having filled the gas tank, I was driving at about 35 mph on a two lane road at constant throttle, when the engine suddenly lost power for several seconds before it regained acceleration. There was a pickup truck following me very closely and it swerved around me to avoid hitting me. On 04/13/2022 , several minutes after leaving my driveway, at about 27 mph on a two lane road, the engine again lost power for several seconds before resuming power. In the first case the engine was at operating temp., in the second case it was cold. I will take the vehicle to the Subaru dealer from whom I purchased it in a couple of days to evaluate the problem, which I consider to be serious. In both cases I was so surprised that I didn't look at the tach etc. 12,500 miles.
Windshield is faulty because it cannot hold up to small impacts of small rocks. I was driving on the freeway and a nearby car picked up a small rock which impacted my windshield glass. There was about one centimeter circumference star crack that webbed out 1 inches. While driving, the crack grew to 1 foot long in the span of less than 30 minutes during the drive (this day the outdoor temperature was 49-50 degrees F.). This is the second time this has happened. I had recently replaced my windshield about 8 months ago when rock hit windshield and crack grew over 2 feet. I have purchased the car 14 months ago and needing two windshield replacements.
There was a small rock kicked up by another car, and there immediately was a 6 inch curved crack in the windshield from the bottom-most part of the windshield. It quickly spread to 10+ inches and is still growing. The car is only at 9.8k miles
I heard a ping from a small rock kicked up by another driver, and I immediately noticed a 6 inch crack in the windshield. It quickly spread to 10+ inches and is still growing. The car is only at 7k miles…and I already had to replace the left rear quarter panel glass which shattered a month after buying new. I’ve never had vehicle glass crack so easily on any other vehicle!!
The contact owns a 2021 Subaru Forester. The contact stated while driving 70 MPH, she heard an abnormal noise and saw a crack on the upper driver’s side windshield. The contact was able to continue driving. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be replaced. The dealer referred the contact to an auto shop to have the repair completed. The windshield was replaced however, the failure recurred. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,000. The VIN was not available.
Having the car less than a year already have several chips on the windshield. In doing research it seems that there are a lot of issues with new Subaru windshields with chipping and cracking.
While driving home 1/21/2022 I heard a rock hit the hood of my car, when I arrived home I checked for damage...nothing I could see. When I went out the next morning I had a 14 inch crack in my windshield. I took my car to have inspected at the dealership repair and they said it was due to a chip the size of a pinhead. I have contacted my insurance and filed a claim so the windshield will be repaired but I have to pay a $500 deductible. There's got to be some kind of fault with the windshield that it would sustain this kind of damage from such a small chip in the glass. I have included pictures magnified at 10X
There was a tiny pebble hit the windshield on Friday Jan 21st 2022. There was a minor chip in the windshield due to that and later in an hour or so it expanded into a 8-10 inches one. This is while I was driving, I still haven't got home.
I leased a 2021 Forester in April, and around September, I got a J shape crack in the bottom center of the windshield. Subaru dealership in Glendale, CA told me they would replace the windshield free for the first time. Had to wait until mid-December for the backordered replacement to come in. Today, 1/5/22, was driving on the highway and a small projectile on the road caused a starburst crack on my newly replaced windshield.
I believe Low Beam Head lights must be carefully inspected in low light environments, when driving at around 60mph at 2 lanes highway where you cannot use high beam lights, the sight is clear at the sides of the road but its to low down at at the speed driven if something shows up at the road it would be impossible to see and to stop at a safe distance. I believe the lights from your car ahead are too low to the ground and the visibility is dangerously short, I think that problem should be revised carefully. When driving on a highway alone at night that concern can be seen and maybe understand what I want to say and why that can cause an accident.
Windshield cracked with no impact. Started at top center and is expanding down the center of the windshield. I reached out to Subaru but no response.
Design flaw-2022 Subaru Forester, Antenna placements inside body of car result in pacemaker interference and make it impossible to drive in and avoid. Antennas are built into frame of car and cannot be disabled to accommodate for disabled persons who have implantable medical devices. Inability to be able to permanently and completely disable technology that can interfere with implantable medical devices including "StarLink", GPS, Wireless and Radio wave technologies. Failure by Subaru to release testing results of above telematic devices to consumers. Failure by auto industry to properly test these systems before implementing into autos. Failure by auto industry to allow for accomodating people with disabilities to operate and purchase safely autos with these features. I want a black box warning on all vehicle stickers and complete disclosure in writing to dangers and exclusion to disable person to operate these vehicles! I disclosed to sells staff at Subaru at time of looking at vehicles to purchase that I have pacemaker, no warning was giving or safety concerns for persons with pacemakers. After purchase of vehicle and experiencing pacemaker function issues caused by these systems I was informed to stay 8" away from all antennas, which is impossible to do while driving or sitting in or near vehicle. I now have a vehicle I cannot drive and Subaru has refused to buy back to vehicle. I also want all any any testing info result findings do by NHTSA/Subaru to be mail to me asap! Thanks for your time.
Today I replaced my windshield for the second time in less than 6 months of owning the vehicle. The first crack happened a few months after I bought the car with no impact while driving. The second one also happened a couple weeks ago with no impact while driving. After seeing the other complaints, I'm shocked that there isn't a recall on these windshields. It's very dangerous to have windshields constantly cracking, especially without impact while driving.
Windshield cracked after it was hit by a rock. I have been told there is windshield issues with this vehicle.
My windshield shattered when hit by a small rock that apparently came from across and bounced up and hit the windshield. Subaru does not replace windshields... so you have to get Insurance to cover. The wiring in a Subaru is attractive to rodents - what the wiring is made of depends on who you speak with - most common answer is Oat Based Covering. I have spent over $4000.00 to have the wring in the front and fuel area. This is a 2021 Subaru Forester with less than 12K miles. Subaru can not give a straight answer on material in the wiring and says I need to build a shed. There are 4 other vehicles at my location that are there 20 hours a day - I go to an office 5 days a week so my car is gone over 50 hours a week - still my fault!
With no impact from flying debris the windshield developed a bubble/crack potentially in the interlayer. There crack/bubble cannot be felt on the inside or outside parts of the windshield.
The wiring system fails when the wiring - SOY BASED - is eaten by rats. SUBARU refuses to take responsibility for this. My car has less the 9500 miles and has had over $3500.00 work done to replace the wiring eaten by Rodents as this is considered "my fault?.
Several instances of parasitic drain of the battery resulting in vehicle not being able to be started without a jump. Nothing was left on in the vehicle. Each time it was parked with the alarm set for approx 3-4 hours. The battery was completely dead. This vehicle is only 8 months old and this has happened around 8-9 times. Dealer does nothing about it except to charge the battery. This is unacceptable.
The contact owns a 2021 Subaru Forester. The contact stated that while driving approximately 45 MPH, the front windshield cracked without impact. The crack started at the top right on the passenger’s side and curved toward the rear-view mirror. The contact called the local dealer and was informed that the vehicle was not covered and referred the contact the insurance company. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 9,000.
Crack in the windshield in line of sight. There is no entry point and upon research I’m seeing a lot of people complain about the 2021 models of the Subaru Forester with cracks. Living in the cold this is highly dangerous.
The RCTA system operates very poorly. When backing up and we see a car in the rear camera screen approaching from the back side of our car, we cannot hear or see any allert. My wife and I are both seniors in our seventies and I suffer from normal age-related hearing loss....my wife not so much. Her hearing is quite normal. But we cannot hear the alert alarm. Also, the visual alert is located in a place where you do not look when you are backing up. It wasn't until I owned the car for four months that I discovered that there is a visual RCTA alert in the side view mirrors (of all places)....an area one does not look at while backing up. With a car with a rear camera, your eyes are usually glued to the camera display screen when backing up; after all, it is a safety device. We have nearly had a collision a half dozen times already. I contacted Subaru about this issue, and they told me that there is nothing that they can do and that in their words "As you can imagine, finding the right balance for all of our owners is a difficult job." this sound alert should be adjustable...it is not. And the visual alert should be in a place where your eyes are looking when backing up. Right now, the Subaru RCTA is worthless to us.
I purchased this vehicle one week ago and the first four miles I was on the interstate a small rock cracked my windshield. The issues with the Forester windshields extend to the 2021 models.
Windshield cracked for no apparent reason.
Windshield easily cracks, without an impact site. I will be putting my 3rd windshield in and have owned the car for 7 months. 1st windshield cracked while parked at work. Not driving. May 5th, 2021. Had 1805 miles. 2nd windshield cracked while parked at home last night. Not driving. Have approx 9k miles now
Data synced from NHTSA on May 4, 2026