2021 Subaru Forester Complaint Log

I have had the wiring in my 2021 Subaru Forrester having to be replaced 2 times - once in front of car, once in fuel parts - due to Rodents eating the wiring. I have been told by Subaru Customer Service staff that the wiring is Soy Based. Subaru has a Class Action Suite in Hawaii for this exact reason yet Subaru in Macon continues to insist this is MY problem not theirs. I have Rodent repellant devices in my car. I am very frustrated, upset with being misled and no concern for the customer being offered.

Rock damage to windshield. Subaru advises to replace with OEM glass to guarantee safety systems operate correctly making this a safety issue. The problem is that Subaru windshields are back ordered. There are two problems here. First, Subaru windshields are very susceptible to damage, perhaps more than others. Second, Subaru fails to maintain critical safety system parts.

1100 miles on vehicle.Went inside business came out and 18 inch crack on windshield across my vision.No apparent reason.

Windshield started cracking

While driving down a two-lane road at 50-55 mph, the car started beeping and said "obstacle detected" despite there being *no* cars in front of, to the side of, or to the rear of me. Also, there was *nothing* on the road (no roadkill, litter, or other debris). Immediately upon beeping, the speed abruptly dropped from 50 to below 15 in a matter of milliseconds. Had there been a car behind me, they would've either rear-ended me or had to swerve (possibly into oncoming traffic), and had the road been wet or slippery, I would've likely spun out, possibly into oncoming traffic. Had the incident occurred on the interstate, it is entirely possible that I could've been rear-ended by a driver traveling at full speed. Again, all of this over no physical obstacle and with nobody around. This isn't the first time that the crash mitigation system has been activated over no observable obstacle (in fact, similar incidents have happend at least thrice), but this resulted in the most severe and abrupt change in velocity and was particularly concerning due to the high likelihood that it could cause an accident if the event had occurred with someone behind me. Since the incident happened maybe two hours ago, it has yet to be inspected and it didn't cause an accident, but I no longer wish to own the vehicle as it's clearly not safe for passenger travel.

I bought my vehicle and less than 24 hours later I was driving in the middle lane of the highway when my ears popped, and my windshield cracked down the middle. No rock seen or heard. Bought 8/26. Windshield cracks over 12 inches 8/27.

The batteries drained overnight 3 times within 7 months after the purchase of the new vehicle. Battery was jumped each time by Subaru Roadside Assistant. The dealer checked the battery and it was fine. It is the electrical (CAN) problem that drained the battery.

Windshield cracked without impact. This is on a new forester, less than 1000 miles.

Intermittently, wipers do not function, even after 2 repairs. The first time, (3 weeks after vehicle purchase) after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 10 minutes, function resumed. The second time (later the same day), after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 17 minutes, function resumed. Wiper motor replaced by dealer. (3.5 weeks after vehicle purchase) The third time (9 weeks after purchase), after a heavy dew, the wipers (front and rear) did not function. After approximately 10 minutes, wipers began to function. The fourth time (12 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function at all. Dealer located and fixed a loose connection. (12.5 weeks after vehicle purchase) The fifth time (13 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function. After approximately 15 minutes, wipers began to function. The sixth time (15 weeks after purchase), rain began after driving 15 minutes and wipers (front and rear) stopped functioning after approximately 5-10 minutes of use. After approximately 30 minutes, wipers began to function.

The contact owns a 2021 Subaru Forester. The contact stated while his wife was driving 65 mph, she heard a ticking sound coming from the front windshield and noticed a small rock had struck the front windshield. The driver drove to the destination however, later in the day the driver returned to the vehicle and noticed a large crack had formed in the middle of the windshield. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

windshield cracked only 3 months on road 2600 miles. long crack in middle of windshield distracts vision. yes it was estimated for repair of 1425.00. history of incidences are very high with cracked windshields since subaru change to acoustic glass. windshield seem more prone to crack damage than other vehicles.

I parked in the parking lot yesterday afternoon. But when I try to start my car this morning, the battery dead！I just bought this new Subaru three months with 5000 miles. Very disappointed.

Cracked windshield while car was parked and nothing hit it. There is a separation in the glass that is not normally seen when caused by debris

1. July 15, 2021 the brakes didn’t fully engage three times. Twice within 30 minutes while driving to work and once on my drive home. 2. Unknown 3. Yes. Car was at dealership put through all kinds of tests and field engineer checked it out. They had me come out on Monday, 9 August and drive it with the head mechanic while hooked up to a computer trying to see if the problem replicated. 4. Yes. 5. Yes. Eyesight technology picked up there was a problem – light came on, a text and an email were sent to me. Subaru got the message too. A specific issue was not identified at that time. Vehicle was towed to dealership three days later. Subaru’s field engineer was called into examine vehicle. Apparently, he saw something he didn’t like on a reading – it had to do with the AEB-autonomous emergency braking system. Dealership replaced the entire braking system and returned the car to my driveway on Monday, 16 August. I bought this car in February 2021 after much research to include the NHTSA recommendations.

The windshield cracked in the center while driving in a heavy rain storm. The temperature dropped from about 86 degrees to 73 degrees during the storm. I was operating my A/C at the time. The dealer inspected the windshield and found no external indication of damage. The repair was performed by the dealer under the new car warranty. Subaru America customer service was contacted and coordinated with the dealer for repair after inspection. Repair was listed as windshield install for stress crack.

The windshield was hit by a small stone on highway and show a minor chip mark a while ago. Nothing else happened and the chip mark remain as it happened on my other vehicles. I parked in my indoor garage as usual on the July 4 weekend. When I pull out the vehicle to work on Tuesday. I was terrible surprised by finding long cracks appeared on my windshield. One of them is more than a foot long.

This is the second cracked windshield on our new Subaru Forester in the past four months. We purchased the car new just over six months ago (12/29/2020). The first time, the windshield cracked, something hit the windshield while driving. The crack was extensive and we paid to replace the windshield on 3/22/2021. The second time something hit the windshield while driving (on 6/8/2021), it just chipped the windshield, and since the chip was a small star, less than the size of a quarter, we had the chip repaired to prevent further damage (on 6/10/2021). Today (7/4/2021), the windshield cracked while the car was parked in the driveway. The crack extends from the original chip. Since an intact windshield is critical to the safety of the vehicle, we will replace the windshield again. See attached photos and receipts. It is disappointing to have to replace the windshield twice within the first seven months we have owned the car. This seemed so unusual, I searched online to see if other Subaru owners have had similar problems. There is evidence that this has happened to others as well, so this may be a bigger issue. See https://www.subaruforester.org/threads/2021-3-days-new-and-my-windshield-is-crack-already-moan.821592/ and https://www.torquenews.com/1084/can-your-subaru-windshield-shatter-its-own-new-forester-and-outback-owners-say-yes

Top bolt on strut fell out. Caused wheel to collapse and bent drive axle.

I was on highway and I was not tailgating other cars. While on highway, a tiny rock (so tiny didn't even see it make impact) hit the windshield of my 2021 Subaru Forester. It left less than .5 inch of crack on windshield. The next day, the crack grew to the edge to over of half the windshield. The windshield is surprisingly extremely weak and susceptible to cracking and breaking. If such a tiny rock cause cause that much damage to the windshield, I fear for my safety and passengers' safety if larger hail or other debris will hit the windshield. Worse, if an accident would occur face-on, we will not be protected by the windshield. This is unacceptable that the windshield is weak and poorly manufactured. I brought car to the dealership and they inspected and took photos. I have also contacted Subaru corporate and I am waiting for their follow-up contact.

The contact owns a 2021 Subaru Forester. The contact stated while driving approximately 45 mph, the contact noticed that the front windshield was cracking from the bottom of the passenger’s side going upward. The vehicle was taken to the dealer where they informed the contact that the issue was due to an object striking the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,200.

The windshield cracked for no reason. It’s hotter than average today, about 102 F at the time of the incident.

Cracked Front Windshield location is bottom passanger side by wiper up left to towards the rear view mirror. Car is a new 2021 Subaru Forester.

Windshield on the car has a 18" crack after no impact. It was brand new when we got it just over 2 months ago. Only 1500 miles on the car and already the windshield cracked so badly that it's beyond repair and needs to be replaced. This is a known issue with Subarus that they have not addressed

For no observed reason, the windshield cracked while the car was parked in the shade between the hours of 11:56 - 12:43 PM. The crack appeared to originate from the lower right corner and spread diagonally towards the center of the windshield.

This is for a car only 18 days driven. Windshield cracked from bottom, under retaining gasket, with no strike, impact, or previous ding. Car hood flexes up and down, more than 2-inches, when large trucks pass in opposite direction. Automatic fuel stop at pump did not work properly, causing fuel spill one time, and underfill another time. Windshield visibility and possibility of total failure. Car hood could fly up and obscure visibility and break windshield. Have not contacted dealer or insurance company yet about issues. Windshield problem is a known defect for Subaru, and subject of many lawsuits. No warnings before problems.

The windshield cracked at 1,700 miles, while parked. The car had no visible chips/cracks and is brand new. After researching, it is apparently a common defect with the Subaru windshield. Crack is comparable to photos of other Subaru Forester owners. Seems that Subaru should already be aware of this problem and issue a recall on the windshield

The vehicle gets a shudder at different speeds and it feels like it's either the transmission is slipping or its coming from the motor but it NEVER THROWS a Trouble Code so as the dealership says if its not throwing a trouble code they can't diagnose it until it does. So that's why I don't like these vehicles because no one know how to fix it old school by being a real mechanic and going old school to find the issue.

Purchased brand new from dealer. Less than 3 months later a tiny pebble came up and hit the center of the windshield, immediately you could see an indentation and a spider web. Now the whole windshield has multiple spider web cracks. The splits go from edge of driver's side all the way to edge of passenger side of the car. As well as 3 separate rings going around center indentation. Only had the car 3 months when this occured. Have had 3 instances that I could not start the car. Now the cigarette lighter charge port will not work. Moon roof malfunctioning and will not close sometimes when fully opened. Now I am having issues with the brakes sticking. It's 1 year old and this is way too many issues for a brand new car! Never again!

The windshield on my Forester continues to chip and crack. I'm not understanding how and why. The first time it happened I repaired it. Now this is the 2nd time and there are multiple scratches and cracks in the center of the windshield. They are currently small. I am going to have to repair it AGAIN. I just bought my car in December 2020. It has been 5 months with two windshield incidents. I've owned cars for years and never had this issue.

Unknown crack in front windshield

TL* THE CONTACT OWNS A 2021 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD CRACKED. THE VEHICLE WAS TAKEN TO FRED BEANS SUBARU (854 N EASTON RD, DOYLESTOWN, PA 18902, (215) 340-7959) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE COPAY FOR THE INSURANCE WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

WINDSHIELD CRACKED WITHOUT WARNING. THERE WAS NO DAMAGE TO THE WINDSHIELD AT 9AM WHEN I WALKED IN TO MY OFFICE BUILDING, WHEN I CAME OUT AT 5:15 PM THERE WAS A LARGE CRACK STRETCHING FROM THE PASSENGER SIDE TOWARDS THE CENTER. THE VEHICLE HAD BEEN PARKED ALL DAY, IN A VERY SLOW OFFICE BUILDING COMPLEX (THERE WERE 3 OF US AT WORK) PARKED ALONG THE FRONT WALKWAY, THERE IS NO FOOT TRAFFIC AROUND OUR BUILDING.

UNKNOWN the windshield began to crack from the top during drive and has continued to crack down the middle

Windshield cracked at passenger side wiper arm area. There was no impact and no other vehicles in the immediate area. Crack quickly spread in a J shape to the driver's side.

MY WINDSHIELD JUST CRACKED FOR A SECOND TIME WITHIN 6 MONTHS OF BUYING MY CAR. I HAD IT REPLACED WHEN IT CRACKED THE FIRST TIME LESS THAN A MONTH AFTER I BOUGHT IT. IT JUST CRACKED FOR A SECOND TIME LESS THAN THREE MONTHS AFTER HAVING IT REPLACED AT AN AUTHORIZED PLACE.

TL* THE CONTACT OWNS A 2021 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900.

A CRACK APPEARED FOR NO REASON ON MY FRONT WINDSHIELD. I HAVE RECENTLY BEEN DEALING WITH AN ISSUE WHERE THE CAR ALARM WOULD GO OFF AT RANDOM SO I TOOK IT TO THE DEALERSHIP SERVICE CENTER TO HAVE THE SENSITIVITY TURNED DOWN. LAST NIGHT WHILE THE CAR WAS SITTING IN THE PARKING LOT IT WENT OFF FOR NO REASON AGAIN. THIS MORNING WHEN DRIVING MY CAR I NOTICED A ~12INCH CRACK ON THE FRONT WINDSHIELD. IT CURVES FROM THE EDGE AT THE MIDDLE OVER TO THE DRIVER SIDE. PHOTO ATTACHED. THIS CRACK MUST HAVE HAPPENED WHILE SITTING STATIONARY PARKED OUTSIDE.

WINDSHIELD CRACKED WHEN VEHICLE WAS 5 WEEKS OLD

WHILE PULLING INTO A PARKING SPOT MY FORESTER LUNGED FORWARD EVEN THOUGH I DID NOT HAVE MY FOOT ON THE GAS PEDAL. ALSO, WHEN PULLING AWAY FROM A TRAFFIC LIGHT, THE VEHICLE SOMETIMES FEELS AS THOUGH IT WANTS TO ACCELERATE EVEN THOUGH I AM NOT PRESSING THE GAS PEDAL TOO HARD.

March 2021: Windshield - cracked from a small stone on roadway (Rt 1). Crack is from top edge of windshield down and past the middle. Needed to be replaced. Paint chip needed to be repaired. Had to pay deductible of $500. Replaced with new OEM windshield. July 2021 weekend on highway(Turnpike). Stone caused a star shaped crack. Two days later the small damage radiated into 3 cracks covering more than half the windshield. Paying another $500 for replacement. Damage of two new OEM windshields in less than 5 months on a brand new car causes fear of driving freely in case the next pebble might come through. Police can ticket for driving with a cracked windshield. Loss of time and effort to replace. Causes anxiety driving even after the windshield is replaced since it is so prone to damage and costs $500 each time. Weakness in Subaru windshields known since 2015. I would expect such problems would have been resolved six years later. Have not experienced such a problem in 30 years of driving various model cars. Benefits of buying a new car is mostly lost both in expenses and peace of mind. Verified by insurance representatives.

The contact owns a 2021 Subaru Forester. The contact stated while driving 70 MPH and passing a vehicle, he heard a sound coming from the windshield and the windshield cracked from the driver side to the middle of the windshield. The vehicle was taken to the dealer who replaced the windshield. The contact stated that the failure reoccurred at the same spot while driving and passing another vehicle. The vehicle was taken back to the dealer who replaced the windshield a second time. The contact stated that the failure reoccurred a third time while passing another vehicle. The contact stated that the windshield had a small crack at the bottom; however, the crack significantly expanded overnight. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3,000.

WHILE PARKED AT WORK, MY WINDOW CRACKED ABOUT 10-12' RIGHT DOWN THE MIDDLE. IT LOOKS LIKE IT FORMED FROM A SMALL PIT IN THE WINDOW. EVEN THOUGH THE CAR IS MAYBE 5 WEEKS OLD, IT LOOKS LIKE THERE ARE A BUNCH OF THESE SMALL PITS ALL OVER THE WINDOW WHICH COULD BE A MANUFACTURING DEFECT. MY FRIEND HAS A 2020 FORESTER THAT HAD THE WINDOW CRACK IN THE SAME FASHION AFTER ABOUT 5 WEEKS OF OWNING THE CAR AS WELL. I HAVE ATTACHED A PICTURE OF THE DAMAGE TO THE WINDOW.

I HAVE OWNED THE CAR ONLY SINCE NOV AND ON MY FIRST ROAD TRIP LAST MONTH THE WINDSHIELD CRACKED WHILE DRIVING HOME TO NEW ORLEANS FROM MOBILE, AL. A COLD FRONT WAS COMING THROUGH AND IT WAS RAINING. WE DROVE FROM A WARMER AIR MASS INTO THE COLDER AIR BEHIND THE COLD FRONT. AT FIRST WE COULD NOT SEE THE CRACK BUT WHEN WE NOTICED THE CRACK IT WAS ALREADY ABOUT 5 INCHES LONG AND BY THE TIME WE COULD STOP TO LOOK AT THE WINDSHIELD IT HAD GROWN TO OVER 18 INCHES LONG.03

ON MARCH 2, 2021 I NEEDED TO GET TO AN APPOINTMENT AND MY CAR WOULDN'T START, NOR WOULD MY FOB WORK TO EVEN OPEN THE DOORS. AFTER CALLING FOR ASSISTANCE THEY JUMPED THE BATTERY. THEN I BROUGHT IT TO SUBARU WHERE THEY DID A COMPLETE DIAGNOSTICS TEST AND FOUND THAT THE BATTERY WAS DEFECTIVE. I HAD BOUGHT THE CAR NOV. 25, 2020, ONLY THREE MONTHS BEFORE! THEY REPLACED IT WITH THE SAME KIND OF BATTERY. I WAS DISMAYED TO FIND THAT I HAD BEEN SOLD A NEW CAR WITH A DEFECTIVE BATTERY.

I PURCHASED MY 2021 SUBARU FORESTER IN LATE NOVEMBER 2020. ON THE MORNING OF 2/24/2021 I DISCOVERED THAT MY WINDSHIELD HAD A CRACK. I WAS NOT DRIVING. IT STARTED AT THE BOTTOM CENTER OF THE WINDSHIELD AND WENT UP FROM THERE. IT COULDN'T HAVE BEEN FROM AN IMPACT SINCE THE CRACK STARTED AT THE BOTTOM OF THE WINDSHIELD, BELOW THE LINE OF THE HOOD AND BELOW THE WINDSHIELD WIPER. OVER THE NEXT WEEK THE CRACK GOT LONGER. MY SUBARU DEALER REPLACED THE WINDSHIELD UNDER WARRANTY.

WITH LESS THAT 800 MILES I CAUGHT A CHIP IN THE WINDSHIELD, SAFELITE REPAIRED THAT CRACK AND FILLED IT, THEN LATER THAT NIGHT WITH NO CARS AROUND ME ANOTHER ROCK HITS THE WINDSHIELD AND IT'S GOT A HUGE CRACK...THE CAR IS A 2021 WITH LESS THAT 800 MILES ON AND IT AND I NEED A NEW WINDSHIELD ALREADY!! I'VE OWNED CARS FOR YEARS AND THIS HASN'T HAPPENED. I FEEL THE GLASS IS DEFECTIVE OR WEAK.

My brake rotors warped at 6900 miles. They were resurfaced and covered under warranty. The shop indicated that because I washed my wheels in the course of a 4 minute car wash 3 blocks from my house that I caused them to warp. The symptoms included very rusty view from eye level and shuddering on braking. This was the front axle. Today I took car in at 42000 miles rotors and pads have to be replaced front and back rotors surfaced and pads replaced. My car was aok but sat for 2 weeks after Xmas and upon driving again they instantly suffered on braking and were very rusty. I am not a hard or fast braker. I do occasionally tow a 4x6 small wood box trailer that does not have its own brakes.. way too old… steel frame wood sides. It sounds silmilar to the issue the ascent has. My concern is obviously safety first and second cost to replace every 20-30k miles adds $1200 to $1800 and it should not be that way. Ever car prior to this has gone at least 120k before needing any brake replacement parts. Is it the ceramic pads leaving material on the rotors, not rotor warp? Is it improper tightening of parts per specs? Is it hub warp? Lugs overtightened? And how can I and many others (google it) avoid this safety issue and the costs??

THE CAR IS TWO MONTHS OLD AND THE BATTERY DIED (NOTHING WAS LEFT ON)!

Bought the Vehicle new. 2000 miles later I walk into my garage and notice a 6 inch crack at the top of my windshield. Completely out of nowhere. Neither my wife or I ever heard any impact that would have caused it. Immediately took it to dealership and had service rep inspect it. He seemed understanding and said he would try and get the go-ahead to replace from Subaru of America. Nothing for months. I finally followed up and now nothing again. I am at 7000 miles now and am driving with a 3 ft long C shaped crack because I am not paying for this absurdity. $30,000 and now I am to spend over $1000 more within 2 months of driving. The dealership has the original pictures from when it had just occurred.

I HAVE A 2021 SUBARU FORESTER, BOUGHT IN OCT. 2020. THE VEHICLE WAS PARK IN THE GARAGE. I WENT TO GET INTO THE CAR AND NOTICE FRONT WINDSHIELD CRACK FOR NO APPARENT REASON.