2013 Subaru Impreza Complaint Log

Air bags did not go off after a car accident with a commercial box truck, car seems to be totaled. Insurance is going to inspect vehicle to confirm it being totaled. No warning lights were on at the time. Just passed inspection a month a month ago.

My steering is randomly lurching left. It has happened off and on intermittently since it started in early September 2025. It happens at various speeds, but currently only when turning the steering wheel slightly to the left.

A crack appeared in the area noted as the Electronic Power Steering (EPS) Gear Box housing Assembly. The dealership said it was in fact dangerous as it could affect the steering. My car has a distinct 'pull to the left' when the steering wheel is turned slightly left. The system is available for inspection upon request and I do have pictures of the crack as well.

Vehicle Fire Summary – Arvada, CO On [XXX] at approximately [XXX], the Arvada Fire Department responded to a report of a vehicle fire on [XXX] . The vehicle involved was a 2013 gray Subaru Impreza WRX. The driver reported noticing smoke coming from the engine compartment before pulling over to the shoulder. Within minutes, flames became visible. Fire crews arrived promptly and extinguished the fire. Both the driver and one passenger were able to evacuate the vehicle safely, and no injuries were reported. The vehicle sustained a total loss due to fire damage. Preliminary findings suggest a possible mechanical or electrical malfunction, though the exact cause remains under investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Subaru Impreza. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate above 80 MPH. In addition, the contact stated that the gear shifter did not shift as intended and several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control system failure. The contact was informed that the torque converter clutch needed to be replaced. The vehicle was not repaired. In addition, the vehicle was taken to the dealer; however, a diagnostic test had not been completed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.

Last month, my 2013 Subaru Impreza Sport with only 67k that I bought brand new had a blinking AT (Automatic Transmission) Oil Temp light and three other lights were lit on the panel. I contacted Groove Subaru and they told me that I had a malfunctioning Valve Body and needs to be replaced. I was told that this is a common issue with Subarus with CVT transmission reason why they changed their warranty to 10years/100k miles. Mine has only 67k miles and already malfunctioned. They said they won't cover mine because I'm on the 11th year so they asked me to pay $2500 for everything. Reason why I'm writing this letter is to inform you that this should be considered as recall and I shouldn't paid for anything. My car is good as brand new. I seldom use it. Please help me consider this as recall since it is happening on all Subarus with CVT transmission. Thank you!

The airbag indicator light on the driver’s dash is illuminated most times that I drive my car. The passenger airbag indicator shows that airbags are OFF, even when someone is seated in the passenger seat. This is a very serious safety concern. What if an accident occurred and the airbags don’t deploy? I’ve also read about a switch in the airbag assembly that could explode causing serious injury or death to the driver or passenger. The problem has not been confirmed or inspected but seems to be a problem with many Imprezas. It is the number 1 concern for 2013 Subaru Impreza owners.

In the morning of 7-11-2024, I started the engine to go to work as usual. I found the engine light on and noticed strange symptoms from the hood, such as unusual loud noise. Thereafter, I lifted the hood and confirmed loud noise coming from somewhere. Then, I immediately shut down the engine (no key in ignition), but still, the secondary air pump kept running. I thought it may be blowing up, so I immediately disconnected the battery. I touched the pump and almost burnt my hand. I did do this immediate action because I have some experience/knowledge on car maintenance, but I feel terrible if this happened to someone else, such as young drivers. Then, I googled for the similar symptoms, and found something matching my symptoms in the recall notification letter (NHTSA recall no. 16V738), in which the relay in fuse box can cause the issue. The letter appeared to be revised in 7-11-17, and it was supposed to be sent to me, but I did not receive this important letter at all. I think that this letter should be re-sent to all the owners again to avoid possible terrible incidents related to overheating of the secondary air pump.

Severe rust on B Pillar of passenger door, and each door is rusting in same location. Have seen several reports of this online so reporting that I have experienced the same. Roof is also bubbling in a couple locations and I suspect it is from inside given the noise that comes from the windshield in cold weather since the car was new. Not sure of the date I first noticed, so I am putting today’s date since that’s when I learned about reporting potential safety issues.to NHTSA.

The contact owns a 2013 Subaru Impreza. The contact stated while driving 45 MPH, the sunroof exploded. The contact stated that the shade shield was closed at the time of the failure. There was no injury sustained. The contact veered to the side of the road and used a plastic bag and tape to cover the sunroof. The contact then continued driving. The vehicle was taken to the dealer, where it was determined that the sunroof glass panel needed to be replaced. Additionally, the dealer informed the contact that the sunroof frame would be replaced as necessary. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

During humid days, when a passenger sits in the passenger seat for more than a minute, the airbags will turn off for both the driver and passenger seat. With some further research, this is a somewhat common problem with 2013 Subaru Imprezas. This is a massive safety risk.

I have been having continuous problems with engine light coming on w the wheel skid light also. I went to Auto Zone and the codes P000D, C1422,P00700 and others. I took vehicle to Subaru to inspect for repair September 11, 2021 The oil temp, traction control light, ABS, and hill control light went off, but the engine light came back on. I left it alone didn't bother with it, figured nothing could be done. I then went to another auto shop on November 28, 2022 because it did bother me about the engine light, someone mention it was dangerous driving w the light on because something could actually be wrong. Also, this shop was to be cheaper. The codes repaired were P000A, P000C, drove off lot engine light came back on. I know it was time for my E- check so I thought I'd give it another try back at Subaru. On July 14, 2023 for repair of engine light. The tests showed repairs for P00A, P00D. They told me they were repairing the vehicle. I left Subaru and about 5 minutes of leaving the engine light came back on. I called them and stated the light was back on, they told me to come in and they could look at it, but I don't have another $ 729.00 to keep giving these auto shops. I had and E-check on July 22, 2023 and didn't pass because of codes P0021 and P000C.

Key will not remove from the ignition. This is a known issue by Subaru but they refuse to correct it.

We own a 2013 Subaru impreza. The transmission valve body part has been determined to be defective from the factory, therefore rendering our vehicle unusable, stopping in front of other vehicles on the road. Subaru of America is aware of this reoccurring part failure with other vehicles of the same model, that they applied a third warranty on the transmission and drivetrain. 

The wires that connect to the climate control have started an electrical fire and burned out my climate control twice. Upon reporting this to Subaru they advised the climate control randomly not working is a very common problem as it can melt due to high heat outside (90-100+ temperature). Now upon replacing the climate control unit, the wire connected was burned as there was an active electrical fire that was the cause of the climate control not working because it could not connect to the wire pack properly due to the fire. Fire started and went out on its own but without my knowledge as it’s internal behind the radio portion of the car. I would not have known about the fire unless I replaced the part, which is what I did.

When the front passenger seat is damp, the passenger airbag light shows it is off, and the dash lights display an error light on the dashboard. The concern is that the passenger is not protected while the airbag is not on.

The contact owns a 2013 Subaru Impreza. The contact stated that upon entering the vehicle, he noticed small, yellow-colored drops of liquid on the ground around the vehicle. Upon starting the vehicle, the brake warning light appeared on the instrument panel. The contact checked the parking brake lever; however, the light remained illuminated. The contact stated that while driving and depressing the brake pedal the brake pedal was depressed to the floorboard and the vehicle coasted to a stop. Despite the failure, the contact drove the vehicle home. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

engine failed while driving in 2020. Engine replaced. Engine unable to be repaired without another replacement Aug 2022-Jan 2023. Sold car back to dealer at a loss.

Srs airbag light comes in dash when passenger is is car, airbags will not turn on for passenger side only. Research showed it is a common issue with 2012 and 2013 Subaru airbag systems and it is extremely concerning

The passenger occupancy detection system is not working, so the passenger air bag is not coming on even when I have an adult passenger. Sometimes, it will register that there is an adult in the seat, but the air bag will not come on, but other times, it doesn't even detect someone is sitting there.

Parts of my undercarriage, rusting and falling off Parts of the car are dissolving and falling off like nuts bolts & an exhaust manifold cover & oil valve.

Ignition key can not always be removed. If I turn the ignition back on it will usually release the key.

The contact owns a 2013 Subaru Impreza. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to merge over to the right lane, exited the highway, and veered to the side of the road. The contact was able to restart the vehicle; however, the failure reoccurred while driving and coming to a complete stop. The vehicle was towed to an independent mechanic where it was it was diagnosed that the engine needed to be rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall. The manufacturer referred the contact to the dealer. The dealer informed the contact that the engine needed to be rebuilt; however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was approximately 83,000.

The hood primary latch frequently releases causing me to rely on the safety catch. Re-dropping the hood sets it again only to notice several days later that the hood is again unlatched.

Upon placing the vehicle in park, the key will not be released from the ignition. This has happened intermittently for months. The vehicle has not yet been inspected, but I do believe this is a known issue with this model/year, along with other Subaru models/years. I have had to leave me key in the ignition with the vehicle unlocked, on city streets, due to having to make work appointments on time and not having the time to play with the shifter, steering wheel and/or ignition until it decides to work. When my vehicle is stolen, will Subaru replace it? This is a problem for which Subaru should beheld responsible.

power steering fails and then begins working again, happened while driving and lost power steering while getting off the highway.

There is a known rod bearing failure issue for the years 2012 - 2017. They automatically extended the warranty to 10 year 100k miles. My car was bought from the Subaru Dealership in Santa Clara California in 2018 (certified pre owned) with 69,000 miles on it They failed to disclose this information - and that there was a class action lawsuit regarding these engines in 2016. (two years before my purchase) This class action settlement has since "expired" or closed...which I do not understand. Currently my vehicle has suffered this failure with only 82,000 miles. THIS WAS NOT ANY FAULT OF MY OWN - while the dealer claims my oil was "dirty" I had the oil changed before the regularly scheduled maintenance intervals. The Dealer purposely quoted me $16,000 for the engine repair - while the OEM engine only costs ~ $3,000 on the Subaru website. My guess is that they did this knowing SOA (Subaru of America) would deny my warranty claim. After much back and forth - me providing receipts for oil and filters (all oil changes performed by certified mechanic). They did deny my warranty claim citing "the overall cost, and age of my vehicle".

Passenger side seat occupancy sensor failed to recognize the occupancy of the passenger seat. Sensor seams to have failed causing the airbag malfunction light to illuminate on the dash. After considerable research online this seems to be a consistent problem with these vehicles. The NHTSA has issued a recall for the same sensor in 2012 Subaru Imprezas but not for the 2013 Subaru Imprezas.

The contact owns a 2013 Subaru Impreza. The contact stated that while reversing she depressed the accelerator pedal, the engine revved and the vehicle accelerated in reverse crashing into the rear of the garage. None the air bags deployed. The contact attempted to depress the brakes however the brakes failed. The contact attempted to drive forward when the vehicle revved up again and accelerated independently. The contact attempted to depress the brake pedal however they failed to respond. The vehicle came to a stop at the opposite of the road blocking traffic. The contact managed to park the vehicle and activate the emergency brakes. The contact sustained injuries to their knee and chest area. No medical attention was not needed. There was damage to their home. There was no police report filed. The contact's insurance had the vehicle towed to a repair shop who was not able to find a cause for the failure. The vehicle was then towed to the dealer who was unable to identify the failure. The manufacturer was not made aware of the failure. The approximate failure mileage 95,000.

Subaru stutters stalls, torque converter malfunction

Got 2 codes on secondary air system p2440,p0410. Witch restricted me from passing safety inspection and have a check engine light. It seems to be an on going common problem.

The contact owns a 2013 Subaru Impreza. The contact stated that the key would become stuck in the ignition switch. The failure would occur intermittently however it was progressively worsening. The contact contacted the dealer who stated that the CVT parking brake switch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the extended warranty however they did not qualify due to the vehicle being a rebuilt vehicle. The approximate failure mileage was unknown.

Secondary air system failure air control value seized witch cause a failed emissions second replacment. Inorder to replace you need to take apart complete manifold not an eazy replace. The failure is keeping me from passing safety emissions

Key gets stuck.

If a passenger with mildly damp pants or bathing suit sits in the car the airbag warning light will come on and the indicator for passenger airbag disabled will light. This happens consistently and does not require much moisture. It happens with a mildly damp bathing suit under shorts while sitting on a towel. It will not happen (again, consistently) if the passenger sits on a plastic bag. The airbag should be more reliable than this. The dealer said there is no fix for this issue and it is known that moisture may cause the airbag to not work. The customer advocacy dept of Subaru of America deferred to the dealer and just said there are no recalls for the vehicle. This appears to be the same issue as the 2012 recall. Subaru would not explain to me how my problem is any different from the 2012 recall problem.

The air bag light and “passenger airbag off” lights on dash come on sometimes when a passenger is in the car. I took my car to the Subaru dealer/service department and they charged me $140 to reset the lights and tell me the solution is to replace the passenger seat for $900.

In humid weather SRS airbag warning light illuminates and passenger airbag turns off even with passenger in the front seat. Car is in motion (or can be stationary but running) when this happens. Does not occur on days when weather is cool and dry. I feel this should be considered a very serious issue.

Sometimes when a passenger sits in the front passenger seat the Airbag light will show that it is turned off. It happens about 70% each time we are in the vehicle. I don't know if it is a wire issue or the airbag sensor. It seems that it is covered in other recalls, but not my vehicle. Not sure why but it seems they are the same system.

Airbag occupancy sensors fail if driver or passenger are warm from exercise or damp. I have experienced this many times in the course of my ownership(2015-present). The dealership reports the system is functioning properly although 2012 Imprezas were recalled for a similar issue.

When an adult passenger is sitting normally in the front passenger seat the passenger air bag regularly turns off. The warning light comes on indicating the air bag is off. This put the front passenger at risk if their air bag fails to deploy.

The seat bag indicator light in my 2013 Impreza (manual) goes on in humid weather -- all Fall, Winter, and Spring it's fine; as soon as humid summer weather comes... the light goes on. I assume that because the light is on the air bags won't work!!... This seems like a pretty bad problem to me; and from what I can see I am not the only one with this issue. Mileage if you need it is: 107005

Check engine/break/ABS/traction control/ cruise control and AT OIL TEMP lights are all on. Now my back break lights are not working! Car jerks at times. Read on a few forms that this was an issue for Subaru Imprezas 2012 and up. There was also a recall on this issue on April 2019. Please have this recalled again.

Was traveling normally and suddenly car abruptly stopped with engine running.

Malfunction with my dashboard lights. ABS/ AT OIL TEMP/TRACKTION CONTROL/ HILL LIGHT and CRUISE CONTROL GAGE. Are all on car seems to run somewhat alright until car jerks then all of the mentioned issues comes on.

Key gets stuck in ignition and cannot be removed when in park. This is a know issue and documented in Service Bulletin 16-112-18R.

On Friday July 23, 2021 my 1013 Subaru Impressa experienced a failure of the hydraulic braking system, exhibited by the brake warning light and loss of braking ability. Fortunately I was able to safely get to the Subaru dealer (Bath Subaru in Woolwich, Maine) where they determined that the problem was corrosion of the 4 way joint connector which is totally exposed (no cover or protective shield). This is a particular hazard on my car because both hydraulic braking circuits pass through through this connector. Currently the dealer is preparing and estimate for repair but I am concerned that this issue is a design defect and serious safety hazard that should have been subject to recall. I have since noted that a June 27, 2014 letter from Subaru to the NHTSA (Ref No.: GR14-042) identified this exact issue in many of the other Subaru models manufactured between 2005 and 2014. From my comparison of the descriptions and photos shown in the referenced letter, I believe that my car has the same identified defect and should also have been subject to this recall and the exclusion of my car from the original recall was an oversight. i am hopeful that Subaru will stand behind their product, provide a timely repair and provide assurance that the underlying cause has been corrected.

I had my dealership investigate an issue with the passenger airbag in my 2013 Subaru Impreza. They diagnosed a short in the ODS module in the passenger front seat. The dealer stated they need to replace the passenger seat. After the diagnostic fee and labor, this would cost $1500. I did some research and discovered the ODS module was recalled in the 2012 Subaru Impreza, NHTSA Campaign ID 15V419000. The summary of that recall describes exactly what happened: "Subaru of America, Inc. (Subaru) is recalling certain 2012 model year Subaru Impreza 4-Door and Station Wagon vehicles (except WRX/STI models) manufactured April 21, 2011, to February 16, 2012. In the affected vehicles, the Occupant Detection System (ODS) may deactivate if a front seat passenger operates a device that is plugged into the power outlet such as a music player or cell phone, or touches a metal part of the vehicle such as the forward/rearward seat adjuster lever." My wife plugged her phone into the power outlet when the passenger seat airbag indicator switched to OFF.

Slowing down to pull into a parking space when I put my foot on the brake to shift into park, the car lurched forward and accelerated over a parking barrier and into a brick wall. Unexplained acceleration. This was not driver error. I felt a few unexplained accelerations previously but thought it was a mistake on my end. In this instance, my foot was nowhere near the acceleration pedal. It was very very frightening. I am now waiting for the insurance adjusters. My car was damaged. I damaged the building and another car tat was parked inside the building. This is a significant safety issue. Consumer stated insurance provider stated it is a total loss and wants to take possession of the car.

Was driving on I-70 in Colorado going 60-65 mph uphill when all indicator lights came on and AT (Automatic Transition) Oil Temp light began flashing. Check Engine, Hill Assist, ABS, and Traction Control lights all came on steady on. Had to pull over and had significant power loss during driving. Googled what AT Oil Temp light meant and called a tow truck to take to my mechanic. Mechanic initially indicated it could be valve body problem which in his words is a "known issue with Subaru CVT engines." Code pulled was p2764. They ended up pulling the pan and draining fluid and found excessive metal built up on magnet in pan. This pan and headgasket were repaired less than 6k miles ago (October 2020) and at that time they said everything was in good shape so something drastic happened to CVT in less than a year. Mechanic unable to say what caused the excessive buildup in that time. Safety compromised as left on side of very busy highway waiting for tow - we were also concerned with whether or not car would overheat/catch on fire due to AT oil being over 200 degrees. Problem confirmed by our mechanic and indicated that we need a full transmission replacement. No other warnings prior to this event. Maintenance is current and in 2018 performed recall service indicated by Subaru for valve spring issue.

Three warning lights (ABS; Incline start assist; Traction control system) illuminate, while the AT Oil Temp warning light flashes. This happens sporadically and not every time the car is driven. The Subaru dealership mentioned it was some type of module that was tripping the codes. I'm reporting this issue, because I didn't see a recall for it.