2010 Subaru Legacy Complaint Log

MY CAR STALLS WHEN I COME TO A STOP. IT IS AN AUTOMATIC CVT CAR. HE HAPPENS ALL THE TIME. COULD CAUSE AN ACCIDENT WHEN I STOP AND THEN ACCELERATE. *TR

I HAD ENTERED A PARKING SPACE, AND WAS SLOWING TO COME TO THE END OF SAID PARKING SPACE. THE CAR RAPIDLY ACCELERATED, AND I COULD NOT STOP IT WITH THE BRAKE. I HIT THE CONCRETE AT THE END OF THE SPACE AT FULL SPEED, WHICH STOPPED THE CAR. I NOTICED THAT THE IMPACT HAD SLIPPED THE GEAR INTO NEUTRAL. WHEN I TURNED THE CAR BACK ON, IT REGISTERED THAT IT WAS IN CRUISE CONTROL. I HAVE NEVER USED CRUISE CONTROL ON ANY THIS OR ANY OTHER VEHICLE. I HAVE BRUISING FROM THE SEAT BELT, AND NECK PAIN FROM THE IMPACT. THE VEHICLE IS NOT DRIVABLE DUE TO DAMAGE TO THE FRONT END, AND A RUMBLING NOISE IN THE ENGINE WITH POOR RESPONSE WHEN ACCELERATING. *TR

OCCUPANCY DETECTION SENSOR FAILED, PASSENGER FRONT SEAT. *TR

I DROVE CAR AND PARKED IT. THE NEXT DAY I NOTICED WHEN TURNING CORNERS IT WAS HARD TO STEER, NO POWER STEERING. IT IS NOT THAT NOTICEABLE WHILE ROUNDING SLIGHT CURVES IN THE ROAD. THE POWER STEERING FLUID LEVEL IS FINE. I PARKED IT IN MY GARAGE THINKING PERHAPS THE EXTREME COLD CONDITIONS WAS A FACTOR. AFTER PARKED IN GARAGE OVERNIGHT, IT INITIALLY HANDLED FINE, DROVE 19 MILES AND PARKED IT. DROVE IT AND IT SUDDENLY RECURRED. CALLED DEALER AND HAS NEVER HEARD OF THE PROBLEM. *TR

WE PURCHASED THIS VEHICLE USED, ONE OWNER, IN MAY 2013. WE HAVE CONSTANTLY HAD TO REPLACE HEADLIGHT AND MINI BULBS. WE HAVE NOT PURCHASED SUBARU BULBS AND DID NOT HAVE DEALER TO INSTALL. DEALER IS 2 HRS AWAY AND WOULD BE TOO EXPENSIVE. I DO NOT BELIEVE THE PROBLEM IS WITH THE BULBS BUT IS SOMETHING WRONG WITH THIS MODEL CAR. THEY ARE VERY DIFFICULT TO GET TO AND TO REPLACE AS MY HUSBAND AND I REPLACE THEM EACH TIME. ON NOVEMBER 27, 2013, ONE HEADLIGHT WENT OUT AND THEN BEFORE WE REPLACED IT ON DECEMBER 13, 2013 THE OTHER HEADLIGHT WENT OUT. I HAD TO DRIVE HOME (ABOUT ONE HOUR) IN THE DARK AND THANK GOD I WAS NOT INVOLVED IN AN ACCIDENT. BUT THIS IS VERY DANGEROUS AND IT HAPPENS ALL THE TIME. WE JUST DON'T KNOW WHEN OR IF BOTH WILL BE OUT AT THE SAME TIME. PURCHASED 5/25/13, 11/27/13 HEADLIGHT OUT, 12/13/13 HEADLIGHT OUT, 3/12/14 MINI BULBS REPLACED, 7/1/14 HEADLIGHT OUT, 10/21/14 HEADLIGHT OUT, 1/6/16 MINI BULBS REPLACED, 5/5/16 HEADLIGHT OUT, 5/101/6 MINI BULBS OUT. THIS WAS ALL THE RECEIPTS I COULD FIND, COULD HAVE BEEN MORE. THIS VERY ANNOYING DUE TO THE DIFFICULTY IN REACHING THE AREA TO REPLACE THE BULBS. PLEASE HAVE SUBARU TO FIND THE CAUSE AND FIX THIS BEFORE THERE IS A MAJOR ACCIDENT OR INJURY TO SOMEONE. THANKS!!

THERE ARE VERY NOTICEABLE VIBRATIONS ON THAT CAN BE FELT THROUGH STEERING WHEEL, FLOOR, AND DRIVER AND PASSENGER SEATS. VIBRATIONS START TO APPEAR AT THE SPEEDS APPROACHING 60 M/HR; THEY INCREASE EXPONENTIALLY AND BY 75 MILES/HOUR THEY BORDER ON VIOLENT. THE ALIMENT AND WHEEL BALANCE WERE CHECKED AND DETERMINED NOT BE AN ISSUE. THE CAR WAS NEVER IN THE ACCIDENT AND WAS SERVICED REGULARLY. THE DEALER FAILED TO DETERMINE CAUSE OF THE PROBLEM. *TR

INCIDENT HAPPENED YESTERDAY 9AM, EXTREME HOT WEATHER. I WAS PARKED ON A HILL- STEEP PARKING. LEFT MY SISTER INSIDE TO GET A PARKING TICKET TO PLACE ON MY DASH BOARD THEN I CAME BACK TO PUT IN THE DASHBOARD, IT WAS STILL ON PARKED- MY SISTER WENT AT THE BACK OF THE CAR THIS TIME AND AS SOON AS I REMOVED THE KEYS FROM IGNITION IT STARTED SLIDING BACK AND IT WOULDN'T STOP- ALMOST RUNNING OVER MY SISTER. I WAS STEPPING ON THE BREAKS BUT SINCE THE KEYS ARE NOT ON THE IGNITION IT WAS NOT WORKING ANYMORE. THEN I PLACED BACK THE KEY THAT STOPPED THE CAR THIS TIME. THE DOOR ON THE DRIVER SEAT SAVED US FR FURTHER SLIDING DOWN AND RUNNING OVER MY SISTER AT THE BACK. IT IS A SAFETY CONCERN GIVEN THAT IT SHOULDN'T BE SLIDING WHEN IT'S PARKED. I WON'T BE ABLE TO REMOVE MY KEYS WHEN IT'S NOT PLACED ON PARK. *TR

PROBLEMS WITH ELECTRONIC THROTTLE CONTROL OR THROTTLE BODYS CAUSES THE VEHICLE TO HESITATE FOR SEVERAL SECONDS UPON INITIAL ACCELERATION. THIS HAS NEARLY RESULTED IN ACCIDENTS ON SEVERAL OCCASIONS WHEN MERGING OR PULLING OUT INTO TRAFFIC. PROBLEM OF VEHICLE STALLING WHEN STOPPING AT A LIGHT STARTED AT THE SAME TIME (RELATED PROBLEM). DRIVES FINE UNDER ALL OTHER CONDITIONS. DEALER UNABLE TO ASSIST. *TR

MY SUBARU IS EQUIPPED WITH CVT, WHEN FUEL IS APPEALED ENGINE REVS, PAUSE, THEN DROP IN REV AND ACCELERATION. THIS IS A SAFETY CONCERN WHEN PASSING, CORNERING, OR ANY OTHER POINT WHEN IN A ROLLING START. *TR

VIBRATIONS OCCUR WHEN EXCEEDING 50 MPH. THESE VIBRATIONS EXTEND TO THE STEERING WHEEL, FLOOR, AND DRIVER AND PASSENGER SEATS AND INCREASE AS SPEEDS BECOMING ENHANCED IN SPEEDS OVER 70MPH. NO ACCIDENTS AND REGULAR DEALER SERVICE. HAVE HAD MULTIPLE BALANCES, ALIGNMENTS AND 2 NEW SETS OF TIRES TO NO AVAIL. CAR PRESENTLY IN DEALER REPAIR FOR GREATER THAN 8 WEEKS TRYING TO FIX PROBLEM. I WAS INFORMED THAT THE ENTIRE FRONT SUSPENSION NEEDED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF LEAKED WATER INTO THE VEHICLE. WATER ALSO LEAKED THROUGH THE FRONT PASSENGER DOOR. IN NOVEMBER OF 2012, THE VEHICLE WAS REPAIRED BY COLONIAL SUBARU (200 W STREET RD, FEASTERVILLE-TREVOSE, PENNSYLVANIA 19053), BUT THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR. GLANZMANN SUBARU (95 OLD YORK RD, JENKINTOWN, PENNSYLVANIA 19046, (215) 249-6326) ADVISED THE CONTACT TO FLUSH THE SUN ROOF TO REMOVE DEBRIS, SUCH AS POLLEN. THE CONTACT STATED THAT THE FAILURE OCCURED A TOTAL OF FIVE OR SIX TIMES SINCE NOVEMBER OF 2012. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 135592085980. THE FAILURE MILEAGE WAS 66,758. **TR CONSUMER STATED WATER ON FLOOR, MILDEW, BOTH SIDES FRONT AND BACK RUGSINCIDENTS 11-28-2012, 07-06-2015, 11-30-2016, 01-19-2018, 08-21-2018. UPDATED 10/26/18*JB

THE PASSENGER-SIDE AIR BAG IN OUR 2010 LEGACY IS TURNING OFF INTERMITTENTLY AND SPONTANEOUSLY WHILE THE CAR IS IN MOTION, ALTHOUGH THE PASSENGER SEAT IS OCCUPIED BY A 120-POUND PERSON. THE BAG IS DEACTIVATING EVEN THOUGH THE SEAT IS SECURELY LOCKED INTO POSITION AS FAR FROM THE DASHBOARD AS IT WILL MOVE, AND NOTHING IS PLACED BENEATH THE PASSENGERS SEAT. TO REACTIVATE THE AIR BAG, IT IS NECESSARY TO STOP, THEN TO RESTART THE ENGINE, AND THAT MANEUVER IS FREQUENTLY NOT FEASIBLE IN EITHER HEAVY FREEWAY TRAFFIC, OR ON REMOTE HIGHWAYS THAT LACK SHOULDERS. THE REBOOTING PROCEDURE INDICATES THAT THE PROBLEM IS NOT ANY SENSOR FOR THE SEAT IT IS A PROBLEM WITH THE COMPUTER OPERATING THE AIR BAG. THE DEALER IS UNABLE TO TREAT THIS PROBLEM. *KB

BETWEEN 60-75 MPH THERE IS A STRONG VIBRATION ON THE STEERING WHEEL. NUMEROUS PEOPLE HAVE THIS PROBLEM WITH THE LEGACYS AND OUTBACKS. *TT

PASSENGER AIR BAG LIGHT INDICATING AIR BAG IS OFF WHEN A 5'4'' 112 POUND ADULT FEMALE IS IN THE SEAT. THE INDICATION LIGHT WILL SOMETIMES FLICKER FROM OFF TO ON BUT MAINLY REMAINS OFF FOR THE DURATION OF THE DRIVE REGARDLESS OF THE SPEED AS WELL AS WHEN THE CAR IS IN PARK. THIS INCIDENT HAS OCCURRED SINCE THE PURCHASE OF THE CAR IN JUNE 2011 AND CONTINUES TO OCCUR EACH TIME MY WIFE IS IN THE PASSENGER SEAT. *KB

LEGACY 2010 GT - PASSENGER SEAT AIRBAG LIGHT OFF WHEN PASSENGER WEIGHS 125 LB OR LESS. ADULT IS A FULL SIZE ADULT: 120 LB, 5'5", 37 YEARS OLD WOMAN. *TR

STEERING COLUMN AND SEAT VIBRATES AT SPEEDS GREATER THAN 60 MILES/HOUR. *TR

VERY BAD VIBRATION IN STEERING WHEEL AND FRONT END IN SPEEDS IN EXCESS OF 40MPH. MANY OTHER SUBARU LEGACY OWNERS ARE ALSO EXPERIENCING THIS. THE WHEEL SHAKES AND REQUIRES NUMEROUS AND FREQUENT ADJUSTMENTS AS IT VIBRATES CONSTANTLY. THIS HAS BEEN ONGOING FOR ALMOST 2 YEARS WITH NO KNOW FIX FROM SUBARU. *TR

FRONTAL DRIVER'S AIRBAG DID NOT DEPLOY WHEN AUTOMOBILE STRUCK A UTILITY POLE HEAD-ON WITH SUFFICIENT FORCE TO DAMAGE IT BEYOND ECONOMIC REPAIR. ONLY OCCUPANT WAS OPERATOR, AND WAS USING SEATBELT BUT WAS INJURED DUE TO FORCE OF IMPACT AGAINST THE STEERING WHEEL. NOTE 1: MILEAGE IS UNKNOWN. FIGURE SUPPLIED IS AN ESTIMATE. NOTE 2: PHOTOGRAPHS OF THE DAMAGE ARE AVAILABLE AND THE VEHICLE IS BEING PRESERVED FOR FURTHER EXAMINATION. NOTE 3: THIS REPORT IS BEING SUBMITTED BY A PROFESSIONAL MOTOR VEHICLE ACCIDENT RECONSTRUCTION. THE CONTACT INFORMATION IN THIS FORM IS THAT OF THE ENGINEER WHO IS INVESTIGATING THE ACCIDENT. *TR

MY 2010 SUBARU LEGACY AUTOMATIC...WHILE ACCELERATING ON AN INCLINE LOST ALL ACCELERATION, CAR ACTED AS IF IT WAS IN NEUTRAL, NO RESPONSE FROM THE THROTTLE. LIGHTS WERE STILL ON, NO WARNING LIGHT INDICATORS. PULLED OVER, TURNED OFF THE ENGINE AND RESTARTED. PROBLEM HAS NOT OCCURRED SINCE. DEALER SAYS HE CAN'T RECREATE THE PROBLEM AND THE DIAGNOSTICS REVEAL NO ERROR CODES. AFRAID TO DRIVE MY NEW SUBARU. *TR

TPMS SYSTEM ON SUBARU 2010 LEGACY IS TRIGGERED WHEN TIRE PRESSURE FALLS JUST BELOW PLACARD COLD TIRE PRESSURE. DEALER (LITHIA SUBARU, RENO) RECOMMENDS INCREASING TIRE PRESSURE TO 125% OF PLACARD COLD TIRE PRESSURE. SUBARU ALSO RECOMMENDS INCREASING TIRE PRESSURE. THIS LEADS TO MANY DRIVERS DRIVING WITH OVERINFLATED TIRES. SUBARU NEEDS TO LOWER THE PRESSURE AT WHICH TPMS SYSTEM INDICATES LOW TIRE PRESSURE TO ACTUALLY LOW TIRE PRESSURE. 75-80% OF PLACARD COLD TIRE PRESSURE WOULD SEEM AN ADEQUATE SOLUTION. *TR

THE 2010 SUBARU LEGACY GT HAS A DEFECT IN THE SENSOR THAT DETERMINES WEIGHT IN THE PASSENGER SEAT. THIS SENSORS FUNCTION IS TO TURN THE AIRBAG ON OR OFF DEPENDING ON THE AMOUNT OF WEIGHT IN THE SEAT. WITH A 114 POUND WOMAN IN THE PASSENGER SEAT, THE AUTOMATIC AIRBAG SENSOR DOES NOT SIGNAL FOR THE AIRBAG TO BE READY TO DEPLOY AND CONTINUES TO BE IN THE OFF MODE. AFTER TAKING THE VEHICLE TO MULTIPLE SUBARU DEALERSHIPS, I WAS INFORMED THAT THE NEEDED WEIGHT TO TURN THE AIRBAGS TO THE ON MODE WAS 17 POUNDS. MY 114 POUND WIFE IS FAR MORE THAN 17 POUNDS BUT THE AIRBAG SENSOR STILL DOES NOT TRIP TO THE ON MODE. I AM WORRIED THAT A PASSENGER WILL NOT BE PROTECTED IN A POSSIBLE CRASH. *TR

2010 SUBARU LEGACY - HAS A VIBRATION IN STEERING WHEEL AND IN SEAT - GONE BACK DEALERSHIP 2 TIMES ALREADY, ONCE FOR A ROAD FORCE BALANCE DIDN'T WORK, 2ND TIME NEW TIRES, NEW STEERING DAMPENER, SUSPENSION SHIM, WHEEL ALIGNMENT AND STILL HAVE A VIBRATION. NOW THEIR SEEMS TO A LITTLE PLAY IN STEERING AT HIGH SPEEDS ON TURNS SINCE STEERING DAMPENER WAS REPLACED.. THERE IS A TSB ABOUT THIS ISSUE FIX FROM SUBARU DOESN'T SEEM TO WORK. *TR

TL*THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL BEGAN TO VIOLENTLY VIBRATE AND TURN TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DECREASED THE PSI ON THE TIRES. THE FAILURE CONTINUED TO RECUR WHILE DRIVING ABOVE 60 MPH. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE VARIOUS REPAIRS WERE PERFORMED. THE FAILURE CONTINUED TO RECUR. SHE ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH SHE APPLIED PRESSURE TO THE BRAKE PEDAL AND HEARD TWO CLICKING NOISES. THE VEHICLE EXPERIENCED AN INCREASED STOPPING DISTANCE AND WHEN SHE RELEASED THE PRESSURE FROM THE BRAKE PEDAL SHE AGAIN HEARD TWO CLICKING NOISES. THE VEHICLE WAS AGAIN TAKEN TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IT WAS NOT REPAIRED. THE FAILURES CONTINUE TO RECUR. THE FAILURE MILEAGE WAS 824 AND THE CURRENT MILEAGE WAS 1,894.

ENGINE HAS STALLED (COMPLETELY SHUT DOWN) 5 TIMES AT LOW RPM, LEAVING ALL SYSTEMS OFF, INCLUDING POWER STEERING. CONDITIONS OF EACH STALL: LOW RPM, VEHICLE DECELERATING, CLUTCH ENGAGED, SHIFTER IN NEUTRAL, HOT AMBIENT AIR TEMPERATURE, AIR CONDITIONER ON. MORE PREVALENT (4 OUT OF 5 OCCURRENCES) WHEN ENGINE IS COLD (WITHIN MINUTES OF STARTING). ENGINE RESTARTS NORMALLY. THIS IS A SAFETY CONCERN, AS THE STALLS HAVE OCCURRED TWICE WHILE PERFORMING A TURN ACROSS ONCOMING TRAFFIC. *TR

I PURCHASED A NEW 2010 SUBARU LEGACY. WHEN MY WIFE WHO WEIGHS 120 LBS SITS IN THE PASSENGER SEAT THE INDICATOR LIGHT FOR THE AIRBAG THAT DISPLAYS THE SYSTEM ?ON? DOES NOT ALWAYS DISPLAY. IT REMAINS IN THE OFF INDICATION. I BROUGHT IT BACK TO MY DEALER TWICE WHO CLAIMS THERE IS NOTHING WRONG WITH THE AIRBAG AND IT IS DESIGNED THAT WAY. DESIGNED TO SOMETIME GO ON AND OTHER TIMES NOT?MAKES NO SENSE. I REPORTED TO SUBARU AMERICA WHO GAVE ME THE SAME STORY AND ASSIGNED A CASE NUMBER . I DID FURTHER RESEARCH ON LINE AND APPEARS THERE ARE OTHER REPORTED INSTANCES, EXACTLY THE SAME SCENARIO WITH 2010 LEGACY AND 2010 OUTBACK. IF FEDERAL LAW REQUIRES PASSENGER AIRBAGS, WHY WOULD SUBARU DESIGN A CAR WHERE THE PASSENGER SIDE AIRBAG DOES NOT ALWAYS GO ON. THEY CLAIM MY WIFE MAY BE TOO LIGHT BUT 120 LBS IS A FULL GROWN ADULT. ALSO DOES NOT EXPLAIN WHY IT SOMETIMES WORKS AND OTHER TIMES NOT. THIS IS A SAFETY ISSUE AND SOMEONE NEEDS TO LOOK INTO THIS. IT IS EITHER A LATENT DEFECT OR A DESIGN FLAW. *TR

START CAR , ENGINE COLD, OR AT LEAST NOT FULLY WARMED UP. WHILE DRIVING, PUSH CLUTCH IN , TAKE FOOT OFF GAS TO SHIFT. ENGINE REVS DROP TO NEAR ZERO. ENGINE STALLS. ITS INTERMITTENT. BUT SOME ANECDOTAL EVIDENCE THAT HOT WEATHER EXAGGERATES THE ISSUE. SEEMS TO HAPPEN LESS WHEN ENGINE IS FULLY WARMED UP. DEALER HAS RECREATED THE PROBLEM, BUT SAID THEY CAN DO NOTHING ABOUT FIXING IT. THIS CAR HAS DIED IN INTERSECTIONS TWICE AND ALSO ON OPEN ROAD IN TRAFFIC. *TR

DRIVING A 2010 SUBARU LEGACY ON A NARROW STREET WITH A 90 DEGREE TURN. ENTERING THE TURN THE CLUTCH PEDAL WAS PRESSED DISENGAGING THE CLUTCH, THE BRAKES WERE APPLIED SLIGHTLY - THE CAR STALLED AS THE ENGINE DIED. SINCE IT WAS A TURN AND THE CAR HAS POWER STEERING THE NOSE WAS IN THE OPPOSITE LANE BEFORE IT STOPPED. THERE WAS NO ACCIDENT. *TR

OWN 2010 SUBARU LEGACY . IN LAST MONTH 3TIMES HAD A PROBLEM ;THE STEERING GETS STUCK ENGINE LIGHT GOES ON ,CAR COMES TO AUTOMATIC STOP B/C THE ENGINE QUITS. ALL THESE HAPPENED WHEN CAR WAS IN MOTION AT LAW SPEED. *TR

WHILE DRIVING AT A RATE OF SPEED BETWEEN 15-35 MPH AND DOWN-SHIFTING THE CAR SHUTS OFF! I LOSE POWER-STEERING AND MY ABS BRAKES. IT HAS HAPPENED WHILE PULLING INTO PARKING LOTS AND ALSO WHILE GOING AROUND CORNERS. IT SEEMS TO OCCUR WHEN THE AC IS ON HOWEVER I HAVE BEEN TOLD BY THE DEALER (WHO WORKED WITH SUBARU OF AMERICA TECH LINE) THAT IT IS NOT AN AC PROBLEM. MY CAR HAS BEEN AT THE DEALERSHIP FOR A WEEK AND A HALF. A "REFLASH" HAS BEEN SENT TO THE DEALERS TO SUPPOSEDLY CORRECT THE PROBLEM. SOA STATES MY CAR IS NOW FIXED HOWEVER THEY REFUSE TO GUARANTEE ME 100% THAT THE PROBLEM HAS BEEN CORRECTED BUT THEY INSIST THAT IT IS SAFE TO DRIVE. THIS IS A MAJOR SAFETY ISSUE AND I AM CONCERNED FOR MY LIFE AND/OR THE LIFE OF ANOTHER. NO ACCIDENT TO DATE. *TR

TL*THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE IN REVERSE AND ATTEMPTING TO PARK, THE VEHICLE ROLLED DOWN A HILL AND CRASHED INTO AN EMBANKMENT. THE BRAKES HAD NOT ENGAGED WHEN APPLIED. THE FAILURE WAS THE SECOND OCCURRENCE OF THE BRAKES NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2,000.

I HAVE HAD TO REPLACE MY LOW BEAM HEADLIGHT BULBS FOURS TIMES (ON EACH SIDE) IN THREE YEARS. I'VE HAD THE DEALER DO IT TWICE, AND I'VE DONE IT TWICE. THE DEALER MADE ME PAY BECAUSE BULBS ARE NOT COVERED UNDER WARRANTY. CHANGING THE LOW BEAM BULBS ON THIS VEHICLE REQUIRES REMOVAL OF THE TIRE, AND THE WHEEL WELL LINER - IT TAKE AT LEAST AN HOUR, AND IS EXTREMELY CUMBERSOME. THE DEALER CHARGED ME $150 FOR EACH INCIDENT. I CANNOT AFFORD TO KEEP CHANGING THESE BULBS. SOMETHING HAS TO BE WRONG WITH THE HEADLIGHT UNIT. *TR

REAR-ENDED BY DRIVER COMING AT FAST SPEED, SHOVED US INTO CAR IN FRONT OF US TWICE, ALTHOUGH I HAD MY FOOT FIRMLY ON BRAKE. NO AIRBAGS DEPLOYED. MY RIGHT KNEE WAS RAMMED INTO THE SHARP, HARD PLASTIC AREA UNDER THE STEERING WHEEL, WHICH RESULTED IN A DEEP CUT AND BRUISES WHICH ENDED UP BEING DIAGNOSED AS TORN ACL/MINISCUS AND A FRACTURE. I UNDERWENT SURGERY IN ORDER TO REPAIR MY KNEE. SHORTLY AFTER SURGERY, I RECEIVED A RECALL REGARDING THE AIRBAGS IN THE CAR AND A COMPONENT WAS REPLACED IN THE STEERING COLUMN. I BELIEVE THAT THE AREA UNDER THE STEERING WHEEL OF THE 2010 SUBARU LEGACY IS DANGEROUS AND NEEDS TO BE MODIFIED. *TR

SHIMMY IN STEERING PREVALENT AT HIGHWAY SPEEDS, DEALER CLAIMS TO BE UNAWARE OF ANY ISSUES IN 2010 LEGACY MODELS. AFFECTS HIGHWAY STEERING. *TR

THE STEERING SWAY WOBBLE SHIMMY AT HIGHWAY SPEEDS IS STILL PRESENT. WITH VDC OFF IT IS SUBSTANTIALLY LESS SWAY FEELING AND STEERING CORRECTION. IF YOU DRIVE STRAIGHT, YOU WILL HAVE TO CONTINUALLY CORRECT THE STEERING TO OVERCOME TO ABOVE. ABOUT 800 MILES I NOW GET A VIBRATION YOU CAN FEEL IN THE STEERING WHEEL. IT FEELS UNSAFE. OTHER DANGEROUS CVT OCCURRENCES ARE: - IN 'D' THE CAR SURGES OCCASIONALLY WHEN STOPPED, LIKE AN UNINTENDED ACCELERATION SURGE. SCARY, FEELS LIKE THE CAR IS GOING TO TAKE OFF AND FEELS UNSAFE. - WHILE DRIVING IN CVT MANUAL MODE, LETS SAY 2ND GEAR INTO A HIGHWAY EXIT CURVE AND YOU LET OFF OF THE GAS PEDAL, CAR CONTINUES AT SAME SPEED AND RPM!!!!! DOES NOT REDUCE RPM OR SPEED UNTIL YOU HIT THE BRAKE. SCARY IF YOU DRIVE ON A STRAIGHT ROAD AND LET OFF OF THE GAS PEDAL CAR WILL REDUCE RPM AND SPEED. -SOMETIMES IF YOUR STOPPED AND GO TO TURN THE WHEEL BEFORE YOU RELEASE THE BRAKE, ENGINE WILL RAISE RPM QUITE A BIT CAUSING SURGE IN POWER. SCARY! *TR

CAR SWAYS RIGHT TO LEFT AT HIGHWAY SPEEDS OF 55MPH OR MORE. VIBRATION IN STEERING COLUMN PRESENT AT ANY SPEED GREATER THAN 45MPH BUT WORSE IN 5TH AND 6TH GEARS OF MT. STEERING FEELS UNRELIABLE. CAR WILL DEVIATE FROM INTENDED PATH. ALIGNMENT HAS BEEN CHECKED, DEALER HAS ROAD FORCE BALANCED TIRES AND REPLACED A DAMPENING SPRING IN STEERING COLUMN. NO CHANGE IN EITHER SWAY OR VIBRATION. *TR

VEHICLE UNSAFE TO OPERATE AT HIGHWAY SPEEDS. WHEN DRIVING CAR DOES NOT DRIVE STRAIGHT, SHIFTING LEFT TO RIGHT CONTINUOUSLY. *TR

FRONT PASSENGER AIRBAG WORKS INTERMITTENTLY. PURCHASED NEW 2010 LEGACY FROM HUDSON SUBARU JERSEY CITY IN MAR 2010. FRONT PASSENGER AIRBAG LIGHT IS FREQUENTLY OFF WHEN I AM SITTING IN SEAT (5'7" & 135LBS). IS PROPERLY ACTIVATED HALF OF THE TIME. TRIED MANY THINGS TO GET AIRBAG TO TURN ON INCLUDING: 1. WITH CAR RUNNING, UNFASTENING PASSENGER SEATBELT AND REFASTENING 2. WITH CAR RUNNING, OPENING PASSENGER DOOR, EXITING CAR AND GETTING BACK IN 3. EXITING CAR, SHUTTING CAR OFF, RESTARTING CAR AND GETTING BACK IN 4. WITH CAR RUNNING LIFTING MYSELF UP AND OFF SEAT AND SITTING BACK DOWN AS HARD AS POSSIBLE. HUSBAND TOOK CAR TO HUDSON SUBARU ON 11/9/10 AND THEY RECALIBRATED SEAT MODULE AND SENSOR. PROBLEM PERSISTED SO HE CALLED HUDSON SUBARU ON 10/12/11. SAID THEY HAVE RECEIVED A NUMBER OF CALLS REGARDING THIS ISSUE, BUT THAT THERE IS NOTHING THEY CAN DO. SENSOR IS DESIGNED TO ACTIVATE AIRBAG WHEN 90LBS OF PRESSURE IS APPLIED TO SEAT. IF A SMALLER PERSON IS NOT SITTING SQUARELY IN SEAT, SENSOR MAY NOT DETECT PERSONS WEIGHT AND AIRBAG WILL NOT BE ACTIVATED. CALLED SUBARU ON 10/12/11 AND OPENED A CASE. ALSO EMAILED SUBARU ON 10/20. RECEIVED EMAIL REPLY ON 10/26 REQUESTING I BRING CAR TO DEALERSHIP AND MEET WITH A FIELD REP. ON 11/1 REP INDICATED WEIGHT SETTING IS NOT 90LBS ITS CLOSER TO 112LBS. SAID HE MET WITH A COUPLE IN FLEMINGTON HAVING SAME ISSUE AND HAD TO REPLACE GEL BLADDER IN SEAT. HE ASKED TO SEE CAR AND CHECKED TO BE SURE SEATBACK NOT RECLINED AND THEN ASKED ME TO SIT IN CAR. POINTED OUT THAT BACKS OF MY THIGHS DID NOT TOUCH SEAT AND SUGGESTED MY FULL WEIGHT WAS NOT BEING DETECTED BY SENSOR. HE KEPT CAR OVERNIGHT AND PERFORMED DIFFERENT TESTS, BUT WAS UNABLE TO REPLICATE PROBLEM. HE EMAILED ME A PAGE FROM OWNERS MANUAL WHICH DETAILED HOW SOMEONE SHOULD SIT IN SEAT AND STEPS AN OWNER SHOULD TAKE IF THE AIRBAG DOES NOT ACTIVATE. *TR

THE CAR EXPERIENCES A 2-3 SECOND INTERMITTENT HESITATION FOLLOWED BY THE CAR JETTING FORWARD. IN ADDITION, THE VEHICLE HAS EXPERIENCED OCCASIONAL STALLING. IT HAS BEEN TAKEN TO THE DEALERSHIP SOME 22 TIMES FOR THE SAME ISSUE AND UPON RECREATING THE PROBLEM I WAS TOLD IT IS A 'FUNCTION OF THE TRANSMISSION.' THE CAR IS UNSAFE AND HAS NEARLY RESULTED IN SEVERAL ACCIDENTS. IT APPEARS THAT THERE IS SOME ELECTRICAL ISSUE RATHER THAN THE TRANSMISSION HOWEVER, THE CAR TENDS TO EXPERIENCE ISSUES GENERALLY BETWEEN 15-20MPH, 30-35MPH, AND 55-60MPH. *TT

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE DEALER DIAGNOSED THE FAILURE FOUR TIMES AND REPLACED THE AIR BAG SENSOR BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DUPLICATE THE RECENT FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150 AND THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. UPDATED 12/6/10 *CN

I BOUGHT A 2010 SUBARU LEGACY AND BELIEVE THAT THE HEADLIGHTS USED ON THIS CARE DO NOT MEET THE U.S. SAE HEADLAMP STANDARDS, BUT INSTEAD MEAT THE EUROPEAN ECE STANDARDS. MY CAR HAS A DISTINCT HORIZONTAL CUT OFF LINE ACROSS THE ENTIRE HORIZON WHICH IS THE MAIN CHARACTERISTIC OF THE ECE STANDARD. SUBARU TOLD ME THAT THEY HAVE HAD OTHER COMPLAINTS ABOUT THEIR HEADLAMPS. *TR

WE PURCHASED THE CAR NEW, DECEMBER, 2009. DEALER IS OVER AN HOUR DRIVE FROM HOME IN ANOTHER STATE. CAR IS PAMPERED AND KEPT IN GARAGE WHEN NOT BEING USED. JUST IN A COUPLE MONTHS DEVELOPED A PRONOUNCED THUMP IN THE REAR UNDER THE CAR. INTERMITTENT, AND THERE IS A FEEL OF THE CAR VIBRATING OR SHIMMYING, IF VERY SLIGHTLY AT THE SAME TIME. WE BACK OUT OF DRIVEWAY INTO STREET TURNING WHEEL TO LEFT, STRAIGHTEN, DRIVE FORWARD 80 FEET TO THE STOP SIGN. ACCELERATE AND TURN TO THE RIGHT, THERE IS A THUMP FROM UNDER THE REAR OF THE CAR. NEXT STOP TO THE RIGHT IT DOESN'T DO IT. ONLY AT THE NEXT TURN TO THE LEFT DOES IT MAKE THE SAME THUMP. WE TOOK EVERYTHING POSSIBLE THAT MIGHT ROLL, OUT OF THE CAR, AND IT STILL DOES IT. CANNOT SEEM TO DUPLICATE AT THE DEALER. THE FIRST SERVICE WE EXPRESSED CONCERN, THEY LOOKED AT IT AND SAID THEY TIGHTENED A BUSHING. THEY HAVE HAD THE CAR 4 TIMES SINCE FOR OTHER ISSUES OF RATTLES AND NOISES, A COUPLE RECALLS FOR DEFECTIVE HOSE AND WIRING AND RECENTLY BLUE-TOOTH FAILURE WHICH WE ARE STILL GOING AROUND WITH THEM. THEY REPLACED SOUND DEADENING IN THE DOORS BECAUSE IT HARMONIOUSLY VIBRATED AT THE PITCH OF SCRAPING FINGER NAILS ON THE CHALKBOARD, AND GIVE ME THE DEER IN THE HEADLIGHT LOOK WHEN I MENTION THE FIRST SERVICE AND THE TERM, BUSHING. WHEN I TAKE COWORKERS OUT TO LUNCH, THEY SAY, WHAT WAS THAT NOISE (THUMP), SO I KNOW I'M NOT IMAGINING IT. MY CONCERN IS THAT SOMETHING IN THE SUSPENSION IS SHIFTING BACK AND FORTH, SIDE TO SIDE, AND SOMETHING IS GOING TO FAIL, CAUSING LOSS OF CONTROL OR DEATH. MAKES ME AFRAID TO DRIVE CAR. 14 MONTHS OF OWNERSHIP AND WE ONLY HAVE 8,650 MILES ON THE CAR, SO IT'S NOT LIKE WE ABUSE IT. *TR

MY 2010 SUBARU LEGACY 3.6R HAS A VERY NOTICEABLE DELAY WHEN ATTEMPTING TO ACCELERATE THE VEHICLE AFTER A ROLLING STOP. THIS IS VERY COMMON IN EVERYDAY TRAFFIC, HEADING TOWARDS A RED LIGHT THAT TURNS GREEN, AS WELL AS WITH SPEED BUMPS. THERE IS ALMOST A FULL 2 SECOND DELAY AND THE CAR THEN THRUSTS ITSELF WHEN THE ACCELERATOR ACTUALLY RESPONDS. *TR

THE RUNNING LIGHTS ON MY SUBARU LEGACY DO NOT ILLUMINATE HIGH AND FAR ENOUGH IN FRONT OF THE CAR. THE SERVICE MGR SAID HE WOULD PUT HI-INTENSITY BULBS IN. HE WAS OVERRULED AND THEY INSTALLED FOG LIGHTS THAT DID NOT IMPROVE RANGE OF LIGHTS. FACTORY PEOPLE SAID THE LITES ONLY ADJUST RIGHT/LEFT. *TR

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE HEAD REST TILTS TO FAR DOWN, WHICH CAUSES PAIN TO HER NECK. SHE IS ONLY 5'1" TALL. A TECHNICIAN FROM THE DEALER STATED THAT THE VEHICLES DESIGN MEETS REGULATIONS. THE FAILURE AND CURRENT MILEAGES WERE 500. UPDATED 2/1/10 *CN UPDATED 02/02/10.*JB

PASSENGER AIRBAG INDICATOR INTERMITTENTLY LIGHTS BUT, SAYS THE PASSENGER AIRBAG IS OFF MOST OF THE TIME WHEN MY WIFE OR TEENAGE DAUGHTER IS IN THE PASSENGER SEAT. I COMPLAINED TO WALSER SUBARU SERVICE CENTER IN MINNEAPOLIS. THEY REPORTED TO ME THAT THEY HAVE HAD SEVERAL COMPLAINTS BUT, NO CORRECTIVE ACTION FROM SUBARU SO, THEY CANNOT FIX IT. *TR

2010 SUBARU LEGACY DRIVER SIDE FLOOR MATS KEEPS MOVING AND COULD MAKE IT DIFFICULT TO BRAKE/ACCELERATE. THERE ARE 2 "PEGS" STICKING UP TO HOLD THE FLOOR MAT IN PLACE BUT AS YOU DRIVE, THE FLOOR MAT SHIFTS AND COMES OFF THE RIGHT PEG PUSHING THE MAT UP AND TURNING IT. THIS HAPPENS ROUTINELY EVERY DAY AS THE CAR IS DRIVEN. THE FLOOR MAT DOES NOT STAY SAFELY IN PLACE. PLEASE NOTE THAT THIS HAS HAPPENED SINCE THE FIRST DAY OF OWNERSHIP AND AT ALL SPEEDS. *TR

SUBARU 2010 LEGACY 3.6 HAS A DEALER- ACKNOWLEDGED SEVERE HESITATION IN ACCELERATION. THE CAR FAILS TO ACCELERATE WHEN THE GAS PEDAL IS INITIALLY ENGAGED, THERE IS A PROLONGED HESITATION AND THEN THE CAR LURCHES FORWARD UNPREDICTABLY. IT'S PARTICULARLY SEVERE IN A SLOW ROLLING SITUATION SUCH AS ACCELERATING UPON TURNING AT AN INTERSECTION. THE CAR SIMPLE "CAN'T GET OUT OF IT'S OWN WAY" IN A TIMELY, RELIABLE AND PREDICTABLE FASHION. DEALER WAS NOTIFIED WITHIN THE WEEK OF SALE, ACKNOWLEDGED THAT SUBARU OF AMERICA WAS AWARE OF THE PROBLEM AND PROMISED TO DO SOMETHING ABOUT IT. NO REMEDY APPEARS TO BE FORTHCOMING (OR EVEN KNOWN) BY SUBARU OF AMERICA. *TR

2010 SUBARU LEGACY 3.6R HAS A LONG DELAY WHEN ATTEMPTING TO ACCELERATE THE VEHICLE AFTER A ROLLING STOP, GOING OVER A SPEED BUMP, ETC.... VERY DANGEROUS IN EVERYDAY DRIVING ESPECIALLY WHEN HEADING TOWARDS A RED LIGHT THAT TURNS GREEN. AFTER THE DELAY, THE CAR LURCHES FORWARD. HAVE SPOKEN WITH THE DEALER AND TOLD THERE IS NO CORRECTION. *CN

I BOUGHT A NEW 2010 SUBARU AND IT MAKES AN ABNORMAL NOISE. I HAVE HAD IT IN TO BE REPAIRED AND WAS TOLD THERE IS NOT FIX TO THE PROBLEM. PURCHASED 8/19/09 FROM SHORTLINE SUBARU. I HAVE DISCUSSED WITH SUBARU OF AMERICA AND THEY HAVE NO DATE TO FIX THIS PROBLEM AND HAVE NOT ACKNOWLEDGED THERE MY CERTIFIED LETTER TO THEM. THEY TOLD ME THIS IS A WIDESPREAD PROBLEM AND THERE IS NO NOTIFICATION TO THE PUBLIC OF THIS AND I THINK THE PUBLIC DESERVES TO KNOW THEY ARE SELLING A DEFECTIVE CAR. *TR

AIR BAG SENSOR / SWITCH FOR FRONT PASSENGER SEAT MALFUNCTIONING. TESTED AND VERIFIED WITH BOTH 125LB AND 135LB ADULT FEMALE. INDICATOR LIGHT SHOWS PASSENGER AIR BAG AS OFF MOST OF THE TIME AND INTERMITTENTLY CHANGES TO ON WHILE DRIVING. I HAVE HAD THE TECHNICIANS BOTH LOOK AT AND VERIFY THE PROBLEM MORE THAN ONCE AND HAVE ALSO RECORDED VIDEO SHOWING MY WIFE SITTING NORMALLY IN THE SEAT WITH THE AIRBAG INDICATOR SHOWING "OFF". SUBARU HAS CONTINUED TO INSIST THAT THE SENSOR IS FUNCTIONING PROPERLY AND HAS EVEN GONE AS FAR AS CLAIMING THAT MY WIFE IS SITTING IMPROPERLY. THEY HAVE TRIED TO "RE-ZERO" THE SENSOR AND THEY CLAIM THAT THE SYSTEM IS SHOWING PROPER FUNCTION. I WAS TOLD THAT THERE IS NO LONGER A SPECIFIC WEIGHT SPECIFICATION FOR THE SENSOR (80LBS) AND THAT IT USES FUZZY LOGIC (MULTIPLE SOURCES OF DATA) TO DETERMINE THE SWITCH SETTING. I HAVE MADE 4 TRIPS TO THE DEALERSHIP TO CORRECT THE PROBLEM INCLUDING LEAVING MY NEW CAR WITH THEM FOR 7 DAYS ONLY TO HAVE IT RETURNED IN THE SAME CONDITION THEM STATING THAT IT WORKS ACCORDING TO SUBARU'S POLICIES. THEY HAVE ALSO CLAIMED TO RECREATE THE PROBLEM ON TWO OTHER 2010 MODELS OF THE CAR BRINGING THEM TO THE CONCLUSION THAT THE SENSOR IS FUNCTIONING PROPERLY. AT 125 / 135LBS, MY WIFE IS WELL OVER THE 80LB THRESHOLD OFTEN USED TO DETERMINE IF AN AIRBAG SHOULD DEPLOY OR NOT. IT IS THEREFORE DANGEROUS AND POTENTIALLY LIFE-THREATENING FOR MY WIFE TO RIDE IN THE PASSENGER SEAT OF OUR NEW CAR. *TR