2015 Subaru Legacy Complaint Log

2015 Subaru Legacy 2.5i, approximately 48,000 miles. CVT transmission failed suddenly with no prior warning signs. Vehicle was exclusively dealer-serviced for its entire life. While driving, the transmission began shuddering, slipping, and making metallic grinding noises. Vehicle could barely climb a small ramp and was locked in limp mode, making it unsafe to operate in traffic. Diagnostic codes P0841, P0700, and C1431 were stored. Authorized Subaru dealer confirmed the failure. Technician stated the valve body likely failed first — a known defect per Subaru TSB 16-107-17R — which then caused the CVT chain to slip. Dealer quoted $11,000 for a remanufactured CVT replacement. Service representative stated she had never seen a transmission need replacement at such low mileage. No warning lamps or symptoms existed prior to sudden onset. CVT fluid was never changed, consistent with the manufacturer's U.S. maintenance schedule. This vehicle falls under Subaru's CVT Warranty Extension covering 2010-2015 Legacy models due to known defects. Vehicle is well under the 100,000-mile limit but approximately 13 months past the 10-year time limit. I opened a case with Subaru of America Customer Advocacy. My dealer informed me that Subaru Corporate contacted them and communicated a decision regarding my case, but Subaru has never communicated any decision to me directly. Multiple emails, a voicemail, and a request for escalation have gone unanswered over several days. This failure poses a safety risk as the transmission can fail suddenly and without warning while in motion, potentially with passengers including children.

Incident ~ 5:40 pm, Geneva NY Weather ~ 10 F, not snowing. Background. On or shortly after being started, the vehicle had exhibited prior incidents of extremely rapid engine acceleration not initiated by the operator. Most recently the day before. The incident: I was in the process of very slowly parking the vehicle in a narrow laneway, and positioning the vehicle behind and in line of one other, both parallel to the laneway, in a small area that had been cleared of snow, leaving the laneway open. First, I stopped the vehicle opposite of the parked vehicle's driver side door. Second, I reversed and backed up and positioned the vehicle behind that vehicle. This involved firmly stepping on the brake to stop the vehicle once well behind the parked vehicle. Third, while keeping my foot firmly pressed on the brake pedal, I moved the shift from reverse to forward. At that time, the front wheels were still fully turned to the left. Immediately on completing the shift to forward, my vehicle made a very rapid acceleration. My foot had remained firmly on the brake and had not touched the accelerator pedal. Despite my foot being firmly pressed on the brake pedal, my car surged forward, retracing the path that I had followed while backing up. I could hear the noise of the accelerated engine, and feel the fighting of the brake as the car surged uncontrolled for about four feet and then finally stopped. My foot had been fully depressed as hard as possible on the brake the entire time and did not touch the gas pedal at all. The owner of the parked vehicle observed the incident and expressed concern since the surge was dramatic, and stopped with the right corner of the front bumper of my car within a couple of inches of the left corner of the parked vehicle. The driver's car mat was in the correct position and did not interfere in any way with the operation of the vehicle. I did not inadvertently step on the accelerator. No warning lamps or messages. Cause Unknown.

I am reporting a Sudden Unintended Deceleration event in my Subaru. The vehicle grinded to a halt without driver input. The car stopped in the left lane of a major highway. We put on our hazards and called the state police for help. They were unable to get to us in time. We were hit from the rear. The car's failure created a stationary hazard that led to a high-speed rear-end collision by a Jeep and truck which caused the car to do a 360-degree spin.

The contact owns a 2015 Subaru Legacy. The contact stated while reversing into the driveway, the driver's side air bag unintendedly deployed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled to be towed to the local dealer. The manufacturer was made aware of the failure. The contact was advised to have the vehicle towed to the local dealer for diagnostic testing. The failure mileage was approximately 135,000.

2015 Subaru Legacy 2.5 engine. Fuel gauge is inaccurate. My daughter was on the highway when it ran out of fuel. Had car towed to a independent shop. They said that the fuel gauges is a problem for Subaru 's and that they had seen it before on other Subaru's.

Subaru sudden acceleration – Garage Accident [XXX] [XXX] – before noon, wet, rainy day: [XXX] returning from grocery shopping - car suddenly accelerated from near stop as she was about to enter garage, the car hit the garage brick wall. When she put her foot on the brake, the car suddenly accelerated. I have security video showing this sudden acceleration (.mp4, nhtsa doesn't accept). After accident, car drives well - all lights work - hood opens and locks. Substantial car damage to bumper and adjoining parts - wood trim damaged, garage bricks cracked and pushed in, garage door would not close. [XXX] Wed – took Subaru in for unexpected sudden acceleration on braking – [XXX] – test drive with Gary – Problem unexpected with Subarus – electronic control – no manual linkage (some transmission linkage with shift lever). Sent me home – no charge. [XXX] – Subaru sudden acceleration on braking while car cold – today at Trexlertown after haircut. Happened previously within week. Called Subaru 855-399-3787; INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Took it for inspection was told the part that holds the engine up is rotting away and it will not pass inspection next year this is disappointing I have cars older then this and they are in better condition this vehicle was brought brand new this should not occur I could understand if it was old this car is only 8yrs old I have pics to support

The contact owns a 2015 Subaru Legacy. The contact stated that while the vehicle was turned off on two occasions, the contact observed three cracks in the top-middle of the windshield that led to an 'S' shape crack in the middle of the windshield. The vehicle was taken to an auto body and glass shop where it was diagnosed that the lament had pulled away from the glass and the windshield needed to be replaced. The vehicle was repaired but the failure recurred three weeks later. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000.

The contact owned a 2015 Subaru Legacy. The contact stated that while the vehicle was parked, the contact opened and closed the trunk, triggering the alarm system. The alarm system failed to deactivate immediately. The vehicle then failed to restart as needed, and the "Shift to Park" message was displayed while the transmission was in park(P). The vehicle was towed to the dealer, where the brake fuse was replaced; however, the failure persisted. The contact replaced the brake fuse for a second time, but the failure recurred. The vehicle was towed back to the dealer, where an unknown repair was performed. The contact later sold the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.

Right front wheel started to wobble a bit when braking, as if a rotor started to warp. I purchased a new rotors and pads from Subaru to change the rotor when convenient. I had to stop driving the vehicle because the shaking got so violent when breaking that I thought it was going to damage the vehicle. The rotor had split into pieces along all of the fins. I ended up removing two rings of casting.

The CVT failed and the axle 12

Short Block needs to be replaced ($6,500) Yes, Scenic Subaru has the vehicle awaiting status of repairs (who is paying for service) Yes, my safety is at risk as the oil light has come on during the night when I'm alone on a deserted road. Service Department knows what the problem is - they are seeing alot fot this problem. Unknown on Inspections Yes, warning 'low oil' light came on. The oil light kept coming on. All service and maintenance done by Subaru. Now, Subaru Service Department informed that the Short Block needs to be replaced. From my research, it seems that this is a common problem with newer Subaru engines because they use a liquid engine sealant at the factory and when oil sits on the seals when the engine is not running, the sealant degrades and begins to leak. They also said there was nothing we could have done to prevent this and reiterated just how common with Subaru's. Replacing the Short Block on a car with low mileage (<75,000 miles) should be paid for by Subaru as this is a known manufacturing issue. I should not have to pay for this repair. Also, Subaru said trade in value has dropped due to this issue. Please email or call me as soon as possible. [XXX] [XXX] phone [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 04 /17/ 2023 warning, accelerated and would not stop after leaving a car wash From Mister Car Wash on 4423 NE Central Ave I stepped on my 2015 Subaru Legacy brakes several times, trying to stop the car but it wouldn't so I thought about hiting a pole to made it stop I was screaming I thought I wasn't gone make it, so I finally made a turn right on 49th Ne Central Ave and hit a pole so the car stopped right away and I had to call tow truck to take it to Subaru dealership but they are telling me the car is in good condtion nothing wrong with it but I'm scare to take it back also I have reported this to q police the day it happened

As I pulled up behind a car that was stopped at a stop sign, I took my foot off the gas pedal, and put it on the brake pedal. The moment i put my foot on the brake pedal, my car surged forward. I had a moment to think, and I confirmed that my foot was on the brake pedal, I had felt the brakes trying to resist the surge. I put the car into neutral, and it jerked to a stop. No one was hurt, I stopped the car in time, but I wondered if this had happened in other settings, what danger it would have posed. This has previously occurred rarely and intermittently when, starting out on some cold mornings, i shifted from reverse to neutral to drive, when backing out of my driveway in the morning.The car surged forward and I had to be quick on pressing the brake pedal hard to get it to stop before hitting a mailbox post. No warning lights went on, in any of these incidents. I called a Subaru dealer, who said there had been no recall history re this uninitiated surge behavior.

The contact owns a 2015 Subaru Legacy. The contact stated that while the vehicle was at the dealer for service, he was informed that the front exhaust pipe was fractured. The dealer diagnosed that the front exhaust pipe needed to be replaced. The vehicle was not repaired. The contact stated that the front exhaust pipe was previously replaced under Subaru Campaign Number: WUJ-95 due to the failure; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 140,000.

We have owned two 2015 Subaru Legacy sedans. Both of them have had major battery problems. We've had to have battery tenders (trickle-chargers) installed on both cars, and we're still having battery problems. We've been stuck in various parking lots, unable to start the car, and had to get jumps from others. This is a royal pain, and a potential safety hazard if we are stuck in a remote location. We've been told by our mechanic that this vehicle does not really "turn off" when you shut it down. There are several devices in the car which continue to have a "parasitic draw" on the battery, which it is not capable of sustaining. We've had the battery and charging system checked out multiple times, and everything checks out fine. Replacing the battery will NOT solve the problem. Replacing the battery with a deep-cycle battery will NOT solve the problem. It is an inherent defect in the electrical system of the vehicle. Available for inspection: YES Safety issue: being stranded with a dead battery in a dangerous location Confirmed by an independent service center: YES Inspected by anyone else: NO Warning lamps or messages: NO

I was in a wreck were my car slammed into the center barrier on the interstate twice and my air bags didn't deploy and I was slammed into my car door I know my friend's dad that owned the car said that the car was totaled and the mechanic that towed the car was wondering why the air bags didn't deploy because of where the car hit and where the damage was

Car battery is draining very frequently which is causing the battery to die. Even for short periods of not using the car, the will fail to start due to the drained battery.

Battery continually dies. Driven daily and even after driving same day battery will be dead. Issue occurs more frequently when headlights are set on auto. Seems battery drains when car is off but still pulling a charge. Have been stranded numerous times since purchasing the car 2 years ago. Have had battery checked and told it is fine.

Driving 55 on a major highway, my car displayed a warning sign “electronic parking brake” and the “brake” light started to blink. It came out of nowhere so I pulled over and tried to figure out what the issue was. Nothing seemed wrong so I drove home. Later that night, the parking brake was fully engaged and did so by itself. I did not engage and it would not disengage. Apparently, this happens to many other Subaru drivers on the internet. This is a major issue

My windshield cracked when I used the washer fluid. It cracked from the bottom where the VIN number is and continued across the windshield. I went to the Subaru dealer in Portage Indiana, to have it fixed under the extended warranty I received from Subaru for faulty windshields the dealer told me that it cracked in the wrong spot, and would not be covered. The dealer agreed that the windshield crack was not from any type of impact.

I used my windshield washer fluid to wash my windshield and a crack appeared from the bottom driver side of my windshield. I took the car to a Subaru dealership to have the windshield replaced under the Subaru extended windshield warranty program since there was no impact. My claim was denied because the crack was too far towards the driver side of the car.

The battery has a parasitic drain, and if left off for more than 8 hours, is completely dead on attempt at restart. This has also killed my passenger side forward window which can no longer go up or down.

I just brought this car a few months ago and i have been having alot of problem with it from engine oil low when it not to tpms light coming on and going off to now eletric parking brake locked up now i cant move my car and i work seven days a week and always maintain my cars was getting checked its really weird

I am the original owner of the vehicle in question. I have been experiencing excessive electrical drain issues throughout the life of my vehicle. I have had to jump it at least 10 times and have replaced the battery 4 times throughout my 7 years of ownership. This is quite excessive and has caused safety issues in the past as you never know when the battery suddenly no longer has enough power to start the vehicle. My fiancé was recently on a ferry and upon landing the vehicle would not start and this caused quite an issue with the ferry operator and resulted in undue stress and anxiety on her. I have also always had an issue with the Adaptive Cruise Control system (EyeSight) in which under what I believe are specific circumstances, the system fails to detect the roadway and road markers in front of the vehicle and abruptly shuts off. This hasn't been a major issue as I am still actively driving the vehicle, but when you are driving 50mph on a highway and suddenly you are decelerating without brake lights indicating so to others around you can cause a sense of alarm. The somewhat specific situations this occurs in is when there is very little to no ambient light on the road. Although my headlights are on, they don't seem to provide enough light for the system to 'see' at all times.

Electrical system drains battery very frequently. I have had alternator checked and is fine. This vehicle drains batteries leaving the car unable to start. The batteries will be dead by the 2 year warranty. I see there is a lawsuit in NJ showing the CAN electrical system does not go to sleep when the car is off.

battery drainage problem, transmission jerking

10/4/21 engine suddenly surges while waiting in line at bank -- thunderous roar, heavy shaking. Assumed it was transmission problem. I put it in park and removed the key to stop it. I got out of car because I was scared. Got back in after a few minutes and started it up again. It shook and roared again. Turned it off and got back out. After about half an hour I tried again, and it seemed to run normally. Afraid to drive it home, I pulled into bank parking lot and called my husband for advice. It is a risk because car could accelerate unexpectedly and hit someone Not yet seen by dealer but I plan to take it in for repair No warning indicators noticed Prior to this for some weeks, car shuddered frequently when braking

My 2015 Legacy developed a 8 inch crack on the bottom right of the windshield at passenger side last 2 days. No sign of rock hitting, it just chip & crack without any sound. Never have any windshield cracking experienced in my 40 years of driving, with other brand car. It should be a product problem, manufacturer should be under investigate for affected brand/year car. A recall and replacement should be provided to car owner.

When the car sits unused for more than several days, it goes completely dead. I have had both my mechanic and the dealer check the entire charging system ( battery, alternator, engine drive belt etc ) to no avail. Everything tests as working within given parameters and my 2015 vehicle w/ 67,000 miles is currently on it's 4th battery ! The dealer has refused to perform the two Technical Service Bulletin(s) issued by Subaru corporate unless l pay for them, as they claim they can find no evidence to show they are needed. As a disabled retiree, I cannot depend on this, my only vehicle, to go to doctors appointments, food shopping and other normal necessary daily activities. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Bettery drained

I have experienced two separate occasions where my vehicle accelerated even though my foot was on the brake pedal. Once, I was slowing down on a main street for a stop light behind several other cars. My vehicle began to accelerate and would have rammed the car in front of me if I had not been able to swerve into an empty turn lane. Due to the acceleration, I figured I must have accidentally hit the gas pedal, so I lifted my foot and hit the other pedal--which was the accelerator, and naturally just accelerated the vehicle more. I then put my foot back on the brake and the car came to a stop. The second time, my son was backing into our driveway. He had the brakes on. The car was slowing down. Then it suddenly accelerated backward. My son said his foot was still on the brake pedal when the car accelerated, and he did the same thing I did when I had the issue: he moved his foot to the other pedal, thinking he had made some kind of error, but found that the switch only made the car accelerate more, so he switched back to the brake pedal and the car stopped. In both of these instances, the car was initially braking when the brake pedal was applied, then began to accelerate without a change in foot positioning. The accelerator was not touched in either instances because the vehicle was going slow enough not to need much pressure, and the accelerator is positioned far enough away from the brake as it is impossible to touch both pedals at the same time. The floor mats were properly secured at both times (as they always are) and could not possibly have interfered in any way. Thankfully no one has been hurt or experienced any property damage during either of these episodes, but I am worried that one of these days, something horrible will happen if this problem is not corrected! I will give the date of the most recent occurrence in the information included with this report.

Subaru installed battery installed by Subaru in September 2020 failed with out warning. There was no sign of battery weakness nor were there any warning lights or messages of any kind displayed.Car was driven, parked and when we came back car would not start. No lights were left or equipment left on. Car is at dealers now being checked. Diablo Subaru in Walnut Creek CA,. Fortunately since the incident occurred when the car was parked there was no danger to us or others.

Battery has failed repeatedly. 6yr old car on 4th battery. First replaced by Subaru, then AAA, then by AAA by warranty

CAN ( Controller Area Network) is causing a parasitic draining of my battery causing me to have to jump my car regularly and I changed the battery less than a year ago. I know that I'm not the only person that has had this issue, I'm aware of the current class action lawsuit out against Subaru for this current situation. This is a very costly a serious issue that demands attention now. It's very dishonest of Subaru to tell you that nothing's wrong or offer any fix, all while taking our hard earned money. I'm very frustrated because I can't afford to continue messing with this issue nor can I simply go out and buy another vehicle. I have been left stranded both at home and aboard leaving my wife and kids not too mention myself at risk. I have taken the vehicle in and haven't had any remedy. No other failures at the time of this reporting.

THE VEHICLE HAS BEEN STOPPED WHILE DRIVING, ON 5 OCCASIONS. MY MECHANIC REPLACED THE BATTERY TERMINAL PART ON 3/31/21 ON 5/12/21 40 MINUTES INTO MY DRIVE, THE AIRBAG MALFUNCATION ICON CAME ON. AS WELL AS AN IDIOT LIGHT IN THE CENTER PANEL OF THE DASH BOARD BY THE MPHIL GUAGE.TWO HOURS LATER THE IGNITION LOCK LIGHT BEGAN BLINKING AND CAR WOULD NOT START. CONCURRENT TO THIS THE FRONT PASSENGER WINDOW CAN NOT BE OPERATED FROM DRIVERS SIDE. ON 5/14/21, 40 MINUTES INTO MY DRIVE THE AIRBAG WARNING LIGHT CAME ON AGAIN ON THE DASHBOARD. ALL THE SAME STUFF HAPPENED AGAIN.

MY TRANSMISSION HAS BEEN IDLING ROUGH AFTER COMING TO A STOP AND FEELS AS IF IT IS GOING TO STALL. IF I LET OFF THE BRAKE SLIGHTLY THE RPMS GO BACK TO NORMAL TEMPORARILY THEN CONTINUES TO IDLE ROUGHLY

I have a 2015 subaru legacy 2.5i engine. The problem i have is a blown fuse in the main compartment F26 (backup). I have read subaru forum(s) and in earlier years this is same issue that I current have in my car. In the older models this was recalled and the issue was reworked at subaru repair centers at their cost. This issue also said it could cause a over heating and possible cause a fire. Please look into this issue. Kind Regards, Doug Whittemore 57 lexington ave. haverhill, MA 01835

I HAVE A 2015 LEGACY WITH 2 WINDOW CRACKS. I RECEIVED A NOTICE IN THE MAIL REGARDING EXTENDED WARRANTY FROM SUBARU THAT THEY WOULD COVER REPLACING THE WINDSHIELD. I TOOK IT TO THE DEALER TODAY AND THEY SAID IT IS NOT COVERED THAT IT LOOKS LIKE IMPACT HAPPENED TO WINDSHIELD. WHEN I DROPPED OFF THE VEHICLE LAST NIGHT THERE WAS ONLY 1 CRACK AND TODAY THERE ARE 2. THERE WAS NO IMPACT TO THE WINDSHIELD AND THE DEALER SAYS THEY DON'T DO IT THERE. I NEED YOUR HELP. THE WINDSHIELD WAS DEFECTIVE AND SUBARU ADMITTED IT BUT THE DEALERS DON'T WANT TO FIX. I WILL ALSO NEED THE ONE SITE RE CALIBRATED ONCE THE WINDOW IS REPLACED WHICH THEY SAY IS NOT COVERED. HOW COULD THAT BE? THEY SAID I SHOULD FILE AN INSURANCE CLAIM WHICH SEEMS LIKE INSURANCE FRAUD.

When I was in the garage (about 2 months ago) trying to start my car, it tried to start but did not. Repeated attempts to start the car failed, and it acted like the battery was low. I measured the battery voltage and it was only 5.9 volts. I recharged the battery and took it to an auto parts place to get a new battery. They tested the battery and said it was still good and would not recommend replacing it. The car has been fine since. I realize this is not exactly a safety issue except if it had happened someplace remote and not in my garage where I could work on it it could have been bad. I just found out there is a class action lawsuit against Subaru over their CAN system that sometimes fails (does not go to sleep) and causes the battery to run down faster than it should. It sounds to me like that is what happened to my car. If you are keeping up with complaints about Subaru's CAN system I guess you can add mine to the list (or database). Thanks for your efforts.

CAR STALLED ON CITY STREET. TURNED OUT TO BE THE TRANSMISSION.

WHILE DRIVING, THE CAR SHUT DOWN. THIS OCCURRED MORE THAN ONCE. ON THE HIGHWAY AND ON THE LOCAL ROAD. MY MECHANIC REPLACED THE NEGATIVE BATTERY TERMINAL WITH SENSOR AND REPLACED POSITIVE TERMINAL

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT THE STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WERE REPORTS OF SIMILAR ISSUES WITH THE ACCELERATOR PEDAL CEASING IN THE DEPRESSED POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

GOOD AFTERNOON, I AM THE OWNER OF A 2014 SUBARU LEGACY ([XXX]) WHICH IS LOCATED IN UKRAINE, THERE IS A REVOCABLE COMPANY UNDER WHICH MY CAR FALLS (SERVICE CAMPAIGN: WUJ95), THE IMPORTER AND DEALERS REFUSE ME THIS, WHAT SHOULD I DO? HERE IS THE IMPORTER'S ANSWER: GOOD AFTERNOON, THIS CAMPAIGN IS FOR NORTH AMERICA ONLY. CAMPAIGNING IN OTHER REGIONS IS NOT POSSIBLE. YOURS FAITHFULLY, SERVICE MANAGER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACTED STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE. HE SAW SMOKE ILLUMNIATED INSIDE OF THE VEHICLE. NO ONE WAS INJURED. THE CONTACT STATED THE FIRE STARTED AROUND THE FRONT PASSENGER SIDE DOOR. THE FIRE WAS PUT OUT BY THE CONTACT WHO THREW SNOW FROM THE OUTSIDE INTO THE VEHICLE. NO ONE WAS IN THE VEHICLE AT THE TIME OF FAILURE NO INJURIES. NO WARNING LIGHT ILLUMINATED IN THE VEHICLE. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE POLICE WAS NOT NOTIFIED. THE VEHICLE WAS NOT TOWED TO NO LOCAL MECHANICS OR LOCAL DEALER, THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

1) SPONTANEOUS CRACKS IN WINDSHIELD ORIGINATING FROM DEICER WHILE CAR PARKED OVERNIGHT 12/3/20 TAKEN TO SUBARU 12/4/20. SUBARU WEBSITE SEARCH SHOWED MODELS WITH ALL WEATHER PACKAGE FROM MY PRODUCTION DATE HAD DEFECT IN WINDSHIELD CRACKING FROM DEICER AREA & WARRANTY EXTENDED 5 YRS WHICH EXPIRED 4/20 SUBARU MAY NOT COVER $1000+ COST WHICH INVOLVES RECALIBRATING & TESTING EYESIGHT AFTER REPLACING WINDSHIELD (2) EYESIGHT FREQUENTLY DISABLED FROM LIGHTS OF ONCOMING VEHICLES AT NIGHT OR IN INCLEMENT WEATHER & ALL SAFETY WARNINGS, EMERGENCY BRAKING, ADAPTIVE CRUISE CONTROL ETC ARE DISABLED AT TIME CRITICALLY NEEDED FOR DRIVING AT NIGHT AND/OR IN INCLEMENT WEATHER. PAID $400+ FOR TECH TO TRY TO DUPLICATE/DIAGNOSE PROBLEM WITH FRONT EYESIGHT CAMERA WITH NO SOLUTION & NOW PROBLEM IS OCCURRING REGULARLY.

SITTING IN PARKED VEHICLE, MOTOR OFF, WINDOWS DOWN HEARD A QUICK POPPING SOUND. I LOOKED SITTING IN PARKED VEHICLE, ENGINE OFF, WINDOWS DOWN, HEARD A QUICK POPPING NOISE. A QUICK INSPECTION, LOOKING AROUND SAW NOTHING. ABOUT 20 MINUTES LATER DRIVING HOME, TOP SPEED 35 MPH, ON A LOCAL COMMUNITY ROAD, SAW A HAIRPIN CRACK STARTING FROM BOTTOM OF WINDOW, DRIVER'S SIDE, GOING UP ACROSS WINDSHIELD AND MIDWAY ACROSS. THE WINDOW WAS CLEAR EXCEPT FOR CRACK. CALLED A REPUTABLE COMPANY TO SCHEDULE APPOINTMENT. THE REPRESENTATIVE SUGGESTED I CALL THE SUBARU MAINTENANCE DEPARTMENT AS PREVIOUS SUBARU CUSTOMERS HAD RECALL ON WINDSHIELD. I CALL TO LEARN VIN NOT A RECALL. I AM EXTREMELY HAPPY WITH MY SUBARU. I HAVE TAKEN THE VEHICLE BACK TO THE SUBARU DEALER FROM WHOM I PURCHASED EVERY SIX MONTH FOR OIL CHANGE AND ALL RECOMMENDED MILEAGE MAINTENANCE INSPECTION. DUE TO LOW MILEAGE, 26,433, COULD IT BE POSSIBLE THE WINDSHIELD MAY BE DEFECTIVE? THANKING YOU IN ADVANCE FOR A QUICK RESPONSE.&#128522;

I PARKED MY CAR ON A ROAD (NEIGHBORHOOD) WITH A SLIGHT INCLINE. I WENT AROUND IN FRONT OF IT TO LOOK AT AN ITEM FOR SALE (SMALLL PINK PIANO) IN THE YARD. I LOOKED AT THE ITEM, THEN HEARD MY CAR TAKE OFF. I TRIED TO RUN TO GET INTO IT TO STOP IT, BUT IT WAS GOING TOO FAST. IT ENDED UP GOING TO THE RIGHT AND RUNNING INTO THE GARAGE OF THE HOUSE I WAS NEAR. IT HIT THE LEFT HAND SIDE OF THE GARAGE AND CONTINUED INTO THE GARAGE WHERE IT WAS STOPPED BY SOME PAINT CANS PILED UP AND THE BACK OF THE GARAGE. THE MAN WHO LIVED IN THE HOUSE WAS ABLE TO SQUEEZE INTO THE DRIVERS SIDE AND BACK IT OUT - I DROVE IT HOME (ABOUT 2 BLOCKS). MY INSURANCE COMPANY CAME OUT AND ESTIMATED THE DAMAGE AT ABOUT $4500, BUT THEY HAVE NOT LOOKED UNDERNEATH OR AT THE MECHANICS. SUBARU IS INVESTIGATING. PICTURES ARE TOO BIG TO UPLOAD

VEHICLE ONLY HAS 34,000 AND FRONT HUB BEARING ASSEMBLY NEEDS TO BE REPLACED. THERE IS A GRAND ING NOISE COMING FROM BOTH FRONT SIDES AT SPEEDS ABOVE 35 MPH, AND GETS LOUDER WHEN VEHICLE TURNS TO THE LEFT.

ESPECIALLY, WHILE DRIVING ON THE HIGHWAY, I COULD HEAR THE UNUSUAL SPINNING OF THE WHEELS. IT HAPPENED ABOUT A YEAR AGO, AND WHEN I BROUGHT IT TO THE ATTENTION OF THE FRONT DESK CLERK AT THE QUALITY SUBARU IN WALLINGFORD, CT., HE INFORMED ME THAT HE WILL LET THE TECHNICIAN KNOW. HE NEVER WROTE ANYTHING REGARDING MY CONCERNS ON THE SLIP WITH THE OIL CHANGE INFORMATION. THE TECHNICIAN SAID, THAT HE DID NOT SEE ANYTHING WRONG WITH IT, IT COULD BE THE SURFACE OF THE HIGHWAY OR MY TIRES. I PURCHASED NEW TIRES, INSTALL NEW BRAKES AND THE NOISE WAS STILL THERE. ON FEBRUARY 25, 2020, I WENT THROUGH ANOTHER MULTIPOINT INSPECTION, AND THIS TIME, THE TECHNICIAN FOUND BOTH REAR WHEEL BEARINGS NOISY AND RECOMMENDED REPLACING THEM FOR $1155.OO PLUS TAX AND MY CAR HAD 69057 MILES. MY COMPLAINT IS THAT THE SAME NOISE WAS THERE ABOUT A YEAR AGO WHEN MY CAR WAS 55000 MILES AND I KIND OF USED TO THIS NOISE. PLEASE MAKE A NOTE OF IT. THANK YOU.