2011 Subaru Outback Complaint Log

Took my vehicle in for oil change and was notified the cam carrier is leaking. Researching this issue online it seems this is a very common problem with this vehicle and if I had known earlier wouldn’t have purchased for my daughter. With such a common problem I wonder why a recall hasn’t been made?

When I came to a stop at a light, the car stalled and the engine turned off. It was just as if I was driving a manual transmission and didn't put the clutch down while in gear. I spoke with my husband about the issue and he told me it has been happening for several months now. I have researched it a but snd found that Subaru is aware of the issue and has not offered any recall for the issue but offered an extended warranty. This is not helpful when you are the 2nd owner of a vehicle. Being stuck with a car that turns off upon stopping is a dangeous situation. Subaru should be made to recall these cars and fix the issue. According to this article, it is a problem with the lock type torque converter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My CVT Transmission started having problems with the Valve Body inside the transmission. On acceleration from a complete stop my vehicle would start "bucking" hard causing a violent back and forth rocking or "jerking" of the drive train and vehicle. I did not request a inspection of the failed Valve Body when I paid to have it replaced. The life and safety of myself and others are at severe risk of injury or death resulting from a complete failure of the Valve Body component when driving on highways or other roads because without any warning the vehicle will come to a complete stop which would cause a rear end collision possibly at highway speeds. Also I'm concerned about the Torque Converter having a failure because of the intense pressure from the failed Valve Body with the constant "bucking" on acceleration. I took my vehicle to both a independent transmission shop and a Subaru Service Center and the Independent Transmission Shop told me I needed a new transmission and the Subaru Service Department kept telling me they didn't know what was causing my vehicle symptoms. Subaru of America extended the warranty on my vehicle to 100,000 miles because of the problems with their CVT Transmissions but because I bought my vehicle used with over 100,000 miles on it they refused to either pay for 50% or 100% of the replacement cost. No warning Lights came on but when the Valve Body completely fails then the warning lights will illuminate. My Subaru Case Number that was DENIED is (Case# 250820-1801058) for Subaru extended warranty for CVT Transmission.

Just lost brakes. Was parked at an atm. In park, foot on brake as i was shifting into drive, brake pedal goes to floor and brake fluid leaks out... I see there was a recall for brake lines in Michigan. I've owned this car since 2020. All Brake pads are new as of 4/2025. This just occurred today on Sunday so I have not got the estimate yet.

The contact owns a 2011 Subaru Outback. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission output shift was bent and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 100,000.

In November 2023, I co-signed an auto loan to assist someone in securing a vehicle. However, I later discovered that my name was never placed on the title, leaving me financially liable for the loan while having no ownership or possession of the car. The individual has since failed to make any loan payments, and the bank applied lender-placed insurance (CPI) due to their failure to maintain coverage. Despite this, they continue to drive the vehicle. The New York DMV confirmed that their driver’s license and vehicle registration have been suspended due to lack of insurance, yet they have not surrendered their plates as required by law. Additionally, the vehicle was originally registered in Connecticut but later transferred to New York while using my Connecticut auto insurance policy without my consent. I was later contacted by my former insurance provider about an accident in which an unknown individual was operating the vehicle. After my insurance policy lapsed, the individual was involved in another accident while uninsured and attempted to file a claim despite having no coverage. This situation has raised serious concerns about the vehicle’s registration, insurance violations, and potential title issues that may require investigation. Given that the vehicle is still being driven despite no valid insurance, a suspended license, and an outstanding auto loan, I am seeking guidance on the appropriate steps to take.

Torque converter issue that causes stalling similar to a manual transmission vehicle. The issue should have been a full recall but instead was only a "bulletin." For my own safety, I am stuck paying several thousand dollars for an issue the manufacturer is aware of but refused to cover by full recall. It is not just wear-and-tear, and is a danger to myself and other drivers on the road. And because the previous owner(s) were negligent in making sure the vehicle was repaired under warranty, I'm left paying a giant, unexpected bill. Does that seem like the right thing to you?

Going down the road and my breaks went to the floor, further inspection the back passenger 4 way block blew apart due to rust I looked online and there is so many of these cars the same year that this is happening to, would love to have this year and model included in the recall for breaks to get this fixed

The brake system had a total failure. Driving down the road and the brake pedal went completely soft and was not providing any brakes. The vehicle was pulled over to the side of the road where the brake fluid resivor was empty and the underneath of the car was wet with brake fluid. The vehicle then was towed to a nearby mechanic to be inspected where they have come to the conclusion that the brake line box has become coroted. During the brake failure there were no warning signs and the only thing that prevented the vehicle from being involved in an accident was the use of engine braking and going up hill. The reason I’m reporting this is because after reviewing the internet to see what the average cost of the repair should be I came across a forum where this issue is become common place in my generation of Outback, as well as the previous generation which has a recall already on this same component. I’m also writing this report because I’m concerned with the amount of this type of vehicle on the road still and having a similar issue.

The car was being driven down the road, when the brake pedal went soft. At that point the vehicle had lost all braking power. I pulled the vehicle over to the side of the road and proceeded to check the vehicle. The vehicle brake reservoir was empty, and the line underneath the car was leaking fluid out. Then I called a tow truck to tow my vehicle to get repaired. The mechanic then told me about the recall WQK47r.

The contact owned a 2011 Subaru Outback. The contact received notification of NHTSA Campaign Number: 20V001000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

When coming to a stop the RPM's drop and the engine will stall, similar to not engaging the clutch on a manual transmission. Luckily there has not been a crash to date but the condition has worsened to the point it is no longer safe to drive and must be repaired. This is a known safety flaw with the torque converter and Subaru denied any responsibility or assistance in the quoted $2,400 repair.

On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pristine condition, according to an independent mechanic that inspected it before I bought it. All my oil changes are done at the same dealer, yet the problem was not identified before. This is a vehicle made for off road travel (which I have NOT done) and for winter weather. WHY IS THE SUBFRAME rotting? Reedit reports that there are at least 200 others that have reported the same problem to you for cars of this same year! Please advise!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns on my skin everywhere, hair falling out due to exposure, almost passing out while driving due to inhaling components, low visibility due to auto dimming in rear view and side mirrors. The problem has not been confirmed due to me being in a financial bind at the moment. The car has not been inspected. due to financial problems I am not able to get the vehicle looked at. There were no warnings except for the blue temp light came on but immediately will shut back off. Car also severely vibrates when turning on. They started appearing around against of 2024

The contact owns a 2011 Subaru Outback. The contact stated while driving at an undisclosed speed and attempting to slow down, the vehicle inadvertently stalled. The contact was able to restart the vehicle while the vehicle was still in motion, and the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 153,000.

Bought vehicle from Carvana, immediately noticed transmission shudder issues when driving near 50 mph. Brought vehicle in to multiple repair facilities. It had warped brakes, bad calipers, needed a new torque converter at least and the repair shop recommended a total transmission replacement. The whole vehicle shakes when driving near that speed or braking.

The contact owns a 2011 Subaru Outback. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger’s side seat near the hip area between the passenger and the door had failed and needed to be replaced. The vehicle had not been repaired. The dealer referred the contact to the manufacturer. The manufacturer confirmed that due to the mileage on the vehicle, the manufacturer was not obligated to assist with the repair. The failure mileage was 230,000.

The contact owns a 2011 Subaru Outback. The contact stated while driving approximately 30-35 MPH and approaching a truck, the brake pedal was depressed and travelled down to the floorboard, causing the vehicle to fail to respond. The contact stated that the truck that was in front of the vehicle made a turn, which prevented the vehicle from crashing into the truck. The contact stated that he was able to pull into a parking lot, where the vehicle rolled until it stopped. The brake warning light was illuminated. The contact stated that his wife who had just undergone a spinal surgery was occupying the front passenger's seat when the failure occurred. The contact was able to drive to the residence. The vehicle was towed to the dealer, where it was diagnosed that the brake lines had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was included in an unknown recall. The failure mileage was approximately 127,000.

Rear brake lines at junction block right rear corroded.As is the sane situation with 2009 models and under and impreza models newer with same design cannot understand why this model year was passed by

The parking brake actuator has failed. A recall already exists for this exact component but only extends to manual transmission vehicles. The recall for manual transmission vehicles is # 18V626000; the latest version of the part in question is Subaru part #26002AJ01E. The recall refers to a manufacturer defect. The quoted repair price for this issue is over $1300; the part alone is $850. At that price, many people (including me) simply cannot afford the repair and will have to forgo the added layer of safety provided by the parking brake. It is clear Subaru is aware of a manufacturer defect impacting a safety critical part but has minimized their costs by restricting the recall to a small subset of vehicles. Additionally, given that Subaru is charging $850 for a relatively simple component, Subaru may be seeking to profit from their own mistake. I request that NHTSA require Subaru to extend the recall to ALL vehicles with that component, not just the ones with manual transmissions. While automatic transmission vehicles have the parking gear manual transmission vehicles lack, I can think of a number of circumstances in which a parking brake could be critical. Barring that, I request NHTSA order the manufacturer of that component to provide repairs free of charge in the event of a failure.

The car shudders when we come to a stop, sometimes cuts off completely. I am told this is a faulty torque converter. This is my 5th subaru, so I love the car, but, I have a family now, and I am not sure this is a safe vehicle for them to be in, please help me!!

Rear brake line rusted through at 4 way connector and again on side of tank. It is visible to inspect when a plastic cover is removed. The brakes failed and the car would not stop. The brake light did not appear until after I applied the brake pedal to stop. This could have caused a serious accident.

The rear brakes lines have rusted out to the point of leaking. Could of loss brakes on the road!

Seems like a transmission problem on my Subaru Outback. While braking to a stop the car shudders and then the engine stalls creating a hazardous situation. I'm forced to put the car in park and restart the engine. This sounds like a common issue with the tourque converter on these cars. This problem happens on a near daily basis unless you drive with such extreme caution you can sometimes avoid the issue.

1. Propulsion, acceleration, brakes, transmission- no longer available for inspection 2. The vehicle went completely out of control; I stood on the brakes as hard as I could but would not stop or slow the car at all. We careened down a hill and head on into a large tree 3. not reproduced or confirmed 4. Vehicle was inspected by insurance company and was declared a total loss 5. no signs of any malfunction prior to wreck

Transmission failure at 55mph my couldn't shift and the motor revved up all the way to the redline mark and wouldn't stop when I tried to stop it the reaction control lights came on the cruise control light was flashing the emergency break light was flashing every light on my dash was flashing there was a terrible vibration in the steering wheel the Transmission was humming really loud and just got worse the car just kept going and not stopping I could have hit someone another person a car I could have hit anything instead I choose the ditch and cornfield the car has been looked at by a repair shop and everything has been duplicated by them the problem hasn't gone away or changed all the codes were cleared and as soon as it starts up they all came back signaling the transmission and torque converter the sounds are still there also upon start up the engine starts fine but the car can't be driven can't get above 15 mph without vibration and loud noises and the motor revving up without notice this is very dangerous you can't control the car

I have maintained my 2011 Outback well, and in August of 2023, while driving the vehicle, I lost the brakes. I had to fully depress the brake pedal to the floor in order to stop, fortunately not hitting the car in front of me . I brought the car to my local mechanic who advised me that the brake line rusted and failed as a result. As he was making the brake line repair, he advised me that there is SEVERE rusting to my underbody of my car and it's not normal. I then contacted Subaru Corporate Customer Service who asked me to bring the car into a Subaru Repair facility to have the car inspected. I brought the car into Ramsey Subaru, and with a charge of $150 to inspect the car, they advised me that the rust is significant and is unsafe to drive. They proceeded to quote me an estimated repair bill of over $6,000 to correct the rust issues. I then contacted Subaru Corporate HQ (Case #231011-1901134) and they advised me that the car is old, and there's nothing that they can do to assist me. However, what I'd like to bring to your attention, is the Outback model up to 2010, had a brake line rusting issue and they had a recall on it. In addition, when you search for 'Rust on Subaru" you can see that previous models years have been identified with Body Frame rusting issues, that prompted a recall on previous models. My ask is? Have you be contacted by other 2011 Subaru Outback owners about severe rust issues, and as a result lost their brakes and were told there car in no longer safe to drive?

The contact owns a 2011 Subaru Outback. The contact stated that the brake pedal went to the floorboard while depressed. The contact stated that the brake warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that subframe was severely corroded. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 165,000.

My mechanic tells me my Outback's K frame/engine cradle is rotting out where the control arms are attached. This is obviously a common problem with this run of vehicles, and leads to catastrophic failure. Further, the rear brake lines have rotted, and the geniuses ran them above the fuel tank, which would have to be dropped in order to repair. I believe this is a common enough problem to warrant investigation.

Vehicle engine/transmission/torque converter dies when coming to a stop. This is especially an issue when having to stop suddenly and get going again quickly as the vehicle has to be put in neutral, restarted, and put back in drive. It is a safety issue at traffic lights, traffic signals, and in stop and go traffic that has resulted in a multitude of near-miss rear end collisions that put my life and my families lives in danger. There is a service bulletin from Subaru (Bulletin Number: 16-90-13R; Revised: 02/15/18) that addresses a similar issue, but fails to mention the vehicle engine dying and the inherent safety issues that comes with the engine shutting off.

July 2023 badly leaking hard brake lines, apparently at Right Rear underbody 4-way connector. This caused radically diminished braking capability, rendering car not drivable.

My front subframe broke. I was driving the car and was exiting the highway. I heard a snap n then had no control. Had my mechanic look at car and said frame snapped and control arm broke. The week before i had my car alignment and new tires put on. Nothing was noticed then. Mechsaud rusted from inside out.. After talkwith many different repair shops, they all stated that the front subframe breaks on subarus. They need to change the design. I called subaru and asked them to fix. Said car was to old and to many miles. I have owned cars for over 40yrs , with well over 200k mils on them. I have never had a frame break. It's very unusual when mechanics says this is a problem with subaru. Plus the subframes are on backorder. Thats how many they are selling. Even the used parts dealers can't get them

The contact owns a 2011 Subaru Outback. The contact stated there was a clunking sound coming from the front suspension location and the vehicle started feeling unstable while driving approximately 30 MPH. The steering wheel began to sway towards the left causing the contact to use excessive force to steer the vehicle. There was no warning light illuminated. The contact took the vehicle to the dealer who diagnosed that the front subframe had fractured due to severe corrosion and needed to be replaced along with the front suspension. The front subframe and suspension was repaired; however, while doing so the dealer further diagnosed that the rear subframe and suspension had severe corrosion. The rear subframe and suspension was not repaired or replaced. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 109,000.

Failure of front subframe while driving. Vehicle is unable to be driven. Vehicle pulled severely to drivers side while driving. Subframe had severe deterioration by rust . Vehicle is at Annen Brake Fond du Lac, Wi and available for inspection. Replacement part is unavailable and there is no ETA by manufacturer.

The front lower subframe cracked where the driver's side front wheel attaches to it in our 2011 Subaru Outback. This resulted in loss of steering control of vehicle. The issue has been confirmed by independent mechanic. Vehicle has not been inspected by manufacturer, police, or insurance agent. It is available for inspection at [XXX]. There were no warning lights when this failure occurred. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The left front engine cradle collapsed due to rust while driving. this caused the car to swerve to the left, and when the brakes were applied, it also swerved left. The car was almost undriveable. The failure put the driver of the car at risk, and luckily it happened in city driving, and not on the highway. The engine cradle is a component of the frame of the car, and should not be rusting out after 130,000 miles. This is why I think this model may need to be subject to investigation and possible recall. The Subaru Dealer (Cityside Subaru) looked at the car and confirmed that the left front cradle collapsed due to rust. They say the repair would cost $2800. There was no warning or indication prior to failure. In fact, we have had this vehicle continuously serviced at the dealership since 2011, and since 2016 we have spent over $16,000 in repairs, including various front wheel components. I would have expected the dealer to notify us if there was a potential problem. Because they didn't I feel this is a catastrophic failure that could be dangerous in any situation, especially at high speeds.

As I was driving my car it began to shudder. The lights on my dash turned on (engine, traction, oil, and break). I was in the middle of the road in ongoing traffic. The car behind me was able to swerve around in time. Cautiously, I was able to take the car to a mechanic. The valve body on the car needed to be replaced. This is typical for this year of Subaru. The dealer verified the issue and quoted me on the price.

The contact owns a 2011 Subaru Outback. The contact stated that while driving approximately 65 MPH and depressing the accelerator pedal, the vehicle inadvertently lunged forward. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and provided information per manufacturer's request, but no assistance was provided. The failure mileage was approximately 100,000.

in 2023 my car started overheating. took it in and it was the headgasket. even with the age of my car, it only had just over 105,000 miles on it. looking at other subarus for sale out of curiosity, I saw that quite a lot had their engines replaced. even newer than mine. i do see this as a expensive problem, which I know first hand. the headgasket went while i was on the freeway. tried to make it home, wasn't to far away, but had to be towed.

The valve body malfunctioned causing improper gear shifts. The vehicle would breifly stop acceleration at 20 mph, before forcefully shifting into 2nd gear. For 2 years there were no warning lights, codes or messages, nor would it reproduce the malfunction when a mechanic inspected it. The issue progressed to the point of not shifting into 1st gear and having no acceleration at a stoplight. At this point warning lights and codes were produced indicating the value body was the source of the issue. Although I was able to avoid an accident, there were several near incidents of being rear ended.

Loss of steering wheel electronic functions including paddle shifters radio volume and Airbag light illuminated. Looked up faults and found NHTSA campaign ID 10V283000 which describes cable damage from Subaru manufacturing. According to Subaru and NHTSA, our vehicle was manufactured 2 months after "Affected" vehicles. Subaru unwilling to work on problem as it is not listed in affect vehicles, yet clearly the problems found are exact match to campaign list. I will seek outside confirmation of failure and then request NHTSA to update the affect vehicles list so Subaru can fix a safety issue for all affected vehicles.

My car just dies on it's own while driving and it has trouble starting back up or somedays it just won't start up but after it dies while going down the road but after cranking it a few times it finally starts the check engine light comes on the traction control light starts flashing the brake light starts flashing and the cruise control light starts flashing I took it to a dealer and no codes were thrown in my car and after a few days of all the lights on and flashing they suddenly go away on their own this is extremely dangerous I can't control when or where this happens on the road I've almost been hit several times from this happening it does the exact same thing when I'm sitting still in park trying to start my car I get all the lights on the dashboard lit up and blinking on and off just like when it dies going down the road but nobody can find a cause or a reason why they say it's a manufacturer issue and subaru can't even figure it out

The contact owns a 2011 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000. The VIN was not available.

rear break line failure at the junction box... complete rotten off... all other lines coating and integrity visually ok... defect in coating ..

Dashboard lights flashing, Brake lights Traction control Cruise Check engine

When the check engine light is illuminated for any reason, it could be as simple as the gas cap isn't tight. It is designed to disable the cruise control, disable the traction control and what I feel is a safety factor, it disables the electronic hill holder. Being this is a manual transmission vehicle it has an electric parking brake. When the hill holder is activated, if you stop on a steep grade for traffic or traffic light, the electronic parking brake engages until you start to release the clutch. This would not be an issue on an automatic transmission, but on a manual transmission gravity will make the car start to roll backwards. I don't know how the design engineers figured this was a good idea to disable this when the check engine light illuminates. Also the fact that the parking brake is strictly a parking brake, it is not an emergency brake as it cannot be activated while the vehicle is moving. If you lose the service brakes for any reason, it's impossible to bring the car to a stop using the emergency brake as it will only beep because the car is in motion. I do believe that the braking system should in no way be interrupted due to a check engine light, supposedly this is done to get the driver's attention, but it seems a compromises the safety of the driver and passengers as well as any vehicle that could pull up close behind not knowing that it's a manual transmission and could roll backwards on startup. I just feel this is a flaw In the design of the electric parking brake and hill holder assist used on these vehicles with manual transmissions. This is not an isolated issue, this will happen anytime that the service engine light or check engine light if you will becomes illuminated. No specific date, just anytime that the check engine light becomes illuminated while driving.

Brake light came on while driving and brake pedal went to the floor..suddenly...NO brakes at all. Towed into repair facility and was informed the rear brake lines had rusted out and that the repair was major because of the routing of the rear lines under the rear seat and floor panel...a very bad rust area. Location is Maine. It was pointed out to me that there was a tech Bulletin and recall for Subaru Outbacks up to 2009....but the problem remained in the later models. MAJOR expense to access and replace the rear lines and route them properly with rust proofing! HELP!

2011 Subaru Outback has low rpm/idle stalling condition. This has caused a very dangerous safety issue while in traffic on the highway , while slowing in traffic. Several times I narrowly escaped an accident. This condition can prove deadly. There is currently a TSB 16-90-13r. This is not a recall and it should be. All years 2010-2012 especially on the Subaru Outback have been affected. The fix is a very expensive Torque converter replacement. The issue is so bad, Subaru changed the torque converter design for 2013, so again I say, why no recall and fix from Subaru? Thank you

Front control arm bolt pulled out of the subframe due to extreme corrosion.

The car got overheated on 8/20/2022, because of the mechanical and design issue, specifically the coolant pipe and hose connection which got disconnected and blew up with force ejecting hot coolant liquid. The incident almost killed my husband. The hot liquid burned his abdomen and my face. He got transported by an ambulance, got admitted to a hospital, and got a 2nd-degree burner. This entire incident endangered my entire family members while we were far from home on a road trip adventure. My kids are under 10, and they were worried and crying. The incident definitely was reproducible, because, within a 3 hours window, the hose got disconnected 4 times, where the 4th time it hit my husband and me. A Yosemite Park Ranger was helping us inspect the car on the 3rd and 4th failure. For our safety, we have not been driving the car since 8/21/2022. So, the vehicle has not been inspected by the manufacturer.