2011 Subaru Outback Complaint Log

NOVEMBER 2019, AT 115,000 MILES THE TRANSMISSION STARTED SLIPPING REQUIRING A REPLACEMENT. I WAS TOLD BY SUBARU OF AMERICA CORPORATE THAT "SUBARU DOESN'T HAVE TRANSMISSION PROBLEMS." THERE IS A LOT OF EVIDENCE OUT THERE TO THE CONTRARY. MAY OF 2020 THE VEHICLE STARTED OVERHEATING. IT WAS DIAGNOSED BY A MECHANIC THAT THE HEAD GASKET WAS FAILING AND NEEDED TO BE REPLACED. THIS IS ANOTHER KNOWN ISSUE WITH SUBARUS. A $28,000 2011 AUTO IS ONLY SUPPOSED TO LAST 120,000 MILES?

LOW BEAM HEAD LIGHT BURNS OUT WHILE DRIVING ON THE THE INTERSTATE HIGHWAY. REPLACING THE BULB IS NOT THAT EASY. THIS IS WELL KNOWN PROBLEM AND SUBARU HAS BEEN AWARE OF THE PROBLEM FOR LAST EIGHT PLUS YEARS. INSTEAD OF REPLACING THE DEFECTIVE LIGHTING SYSTEM SUBARU HAS EXTENDED THE WARRANTY FOR 10 YEARS AND IT REIMBURSES THE COST OF THE NEW BULBS. THIS IS A SAFETY ISSUE AND ALL THESE DEFECTIVE LIGHTING EQUIPMENT SHOULD BE REPLACED. LOW BEAM LIGHTS BURNED OUT SEVERAL TIMES SINCE VEHICLE WAS PURCHASED.

MY 2011 SUBARU OUTBACK STARTED TO STALL OUT WHEN COMING TO A SLOW STOP. IT WOULD INTERMITTENTLY FEEL LIKE IT WAS GOING TO DIE WHEN SLOWING DOWN AND WAITING IN THE MIDDLE OF INTERSECTIONS WHICH WAS VERY TERRIFYING ESPECIALLY IN HEAVY, ON-COMING TRAFFIC. SOMETIMES IT WOULD COMPLETELY STALL AND THE ENGINE WOULD STOP WHICH I WOULD THEN HAVE TO QUICKLY RESTART. IT WAS TAKEN TO A SUBARU DEALER FOR ASSESSMENT AND IT WAS DETERMINED THE TORQUE CONVERTER WAS FAILING. AFTER GOOGLING THIS ISSUE, I FOUND OUT THAT IS SUCH A COMMON PROBLEM THAT SUBARU HAS ADMITTED TO IT AND OFFERED AN EXTENDED WARRANTY (UP TO 100,000 MILES) ON SOME 1.5 MILLION OF THEIR CARS. WELL, MY CAR WAS JUST OVER THE 100K MILE MARK SO I WAS TOLD I WAS OUT OF LUCK. OF COURSE THIS IS A $4,000+ REPAIR DONE AT THE DEALER. AND IF THE TORQUE CONVERTER CAUSED DAMAGE TO THE CVT TRANSMISSION THEN YOU HAVE TO HAVE THE ENTIRE CVT REPLACED AT A COST OF $8,000! THE DRAIN THE TRANSMISSION TO SEE IF ANY METAL FLAKES ARE IN THE FLUID. IF THERE ARE THEN YOU'LL NEED TO GET A NEW CVT TRANSMISSION. WE WILL NEVER BUY ANOTHER SUBARU AGAIN AFTER ALL THEIR ISSUES AND SIGNIFICANT RECALLS. THIS IS CLEARLY A SAFETY ISSUE AND I DON'T UNDERSTAND WHY IT'S NOT A SERIOUS RECALL!

THE REAR BRAKE LINES ARE EXTREMELY CORRODED AT THE REAR BLOCK, NECESSITATING A VERY COSTLY REPAIR. IT APPEARS THAT OTHER MODELS OF THIS SAME YEAR HAVE BEEN RECALLED FOR THIS PROBLEM, BUT NOT THE OUTBACK. SURELY THEY HAVE THE SAME BRAKE SYSTEMS.

COOLANT IS LEAKING ONTO TOP OF ENGINE BLOCK IN TWO PLACES. IT LOOKS TO BE LEAKING WHERE THE COOLANT CROSSOVER PIPE CONNECTS TO THE ENGINE BOTH SIDES.

THE CAR ENGINE CUTS OFF WHEN SUDDENLY DECELERATING. MY WIFE AND CHILD STALLED TWICE ALREADY IN TRAFFIC, ONCE AT A BUSY INTERSECTION. ALSO WATER LEAKS INTO THE CENTER BRAKE LIGHT. PARKING BRAKE DOES NOT WORK.

MY 2011 SUBARU OUTBACK SOMETIMES SHUDDERS WHILE SLOWING DOWN AND HAS STARTED STALLING OUT AT STOPS. I FEEL THIS IS QUITE UNSAFE. I TOOK IT TO MY LOCAL SUBARU DEALER AND THEY TOLD ME IT NEEDS A TORQUE CONVERTER. THEY QUOTED $1459.45 FOR THE REPAIR. THE MAN AT SUBARU TOLD ME IT IS UNSAFE TO DRIVE, AS IT MAY FAIL WHILE DRIVING AND CAUSE AN ACCIDENT.

October 2019 Torque Converter failed, with unexpected stall outs & difficulty re-starting at stops. This was potentially dangerous, as driver could not get out of way of approaching vehicles.

A SQUEAKING NOISE WHILE STARTING THE ENGINE MAY BE DUE TO A FAULTY RING GEAR ON THE TORQUE CONVERTER.

MAIN HEADLAMPS BURN OUT EVERY 9 TO 10 MONTHS CAUSING A DANGEROUS DRIVING SITUATION. REPLACEMENT OF THESE BULBS IS UNNECESSARILY CUMBERSOME FOR THE OWNER AND SUBARU DEALERS CHARGE $150 TO REPLACE A $15 DOLLAR BULB. IF NOT INSTALLED CORRECTLY YOU RISK A FIRE HAZARD. THIS SEEMS TO BE OUTSIDE OF REASON, AND A POOR DESIGN THAT RISKS LIVES. I HAVE FOUND MYSELF AWAY FROM HOME WITH NO WORKING HEADLIGHTS SEVERAL TIMES NOW.

I PURCHASED THIS AS A USED VEHICLE AS IS WITH 130,000 MILES. IT WAS WITHIN A COUPLES WEEKS THAT I NOTICED THE VEHICLE WOULD DIE EVERY TIME I WOULD BRAKE AT AN INTERSECTION OR STOP SIGN/LIGHT. THANKFULLY, I LIVE IN A SMALL TOWN, BUT DO OCCASIONALLY TRAVEL TO LARGER CITIES. AS YOU COULD IMAGINE, THIS IS QUITE DANGEROUS AT BUSY INTERSECTIONS!!! I JUST RECENTLY HIT 135,000 MILES AND NOW HAVE ANOTHER ISSUE! AT HIGHWAY SPEED, IT WILL INTERMITTENTLY HESITATE, THE RPM GAUGE JUMPS UP AND IT MAKES A SCREECHING NOISE. AFTER RESEARCHING ON LINE, IT APPEARS THAT SEVERAL CONSUMERS HAVE COMPLAINED ABOUT BOTH ISSUES. THEY ARE BOTH CAUSED BY A PROBLEM WITH THE CVT AND THAT SUBARU HAS MADE NO ATTEMPT TO CORRECT THE ISSUE? I AM A MIDDLE-CLASS CONSUMER AND CAN NOT AFFORD A BRAND NEW VEHICLE, SO WHEN I DO PURCHASE A USED VEHICLE, I TRY TO FIND SOMETHING THAT HAS A HISTORY OF BEING RELIABLE AND LONG-LASTING. THIS VEHICLE IS NEITHER!!!

SHUTTERS WHEN YOU PUT IT IN REVERSE. ALSO, WILL SHUTTER AND STALL WHEN COMING TO A STOP. VERY DANGEROUS WHEN AT A BUSY INTERSECTION AND I HAVE TO PUT THE VEHICLE IN PARK AND RESTART IT!! 123,000 MILES, SO NO LONGER UNDER WARRANTY. I'VE SEEN MANY OTHER COMPLAINTS OF THE EXACT SAME ISSUE, BUT SUBARU HAS NEVER ACKNOWLEDGED THERE IS A PROBLEM! WE BOUGHT THIS VEHICLE USED AS WE CANNOT AFFORD BRAND NEW CAR PAYMENTS AND WERE TOLD BY MANY THAT SUBARU IS A VERY RELIABLE VEHICLE. WILL DEFINITELY NOT BY ANOTHER SUBARU AND WILL DISCOURAGE ANYONE ELSE FROM DOING SO!!

BETWEEN 2011 AND 2019 WE HAVE HAD TO REPLACE THE REAR BRAKES AND ROTORS FOR A SECOND TIME. THE ORIGINAL SET OF BRAKES AND ROTORS LASTED ABOUT 31K MILES AND WERE REPLACED IN 2015. NOW IN 2019 THE BRAKES AND ROTORS HAVE FAILED AGAIN AND NEED TO BE REPLACED. THE MILEAGE DRIVEN FROM 2015 TO 2019 IS 19K MILES. THE VEHICLE IS DRIVEN 5 DAYS A WEEK AND SINCE MAY OF 2019, SIX DAYS A WEEK. THIS IS BEYOND RIDICULOUS. BRAKE PEDAL WHEN TRYING TO STOP, WENT TO THE FLOOR FASTER THAN THEY NORMALLY WOULD HAVE. THAT WAS WHEN I SET THE APPOINTMENT TO FIND OUT WHY.

CAR HAS BEEN EXHIBITING INTERMITTENT LOW IDLING WHILE PARKED OR WHILE STOPPED AT RED LIGHT AND STOP SIGNS. ABOUT 3 DAYS AGO, ON THREE SEPARATE TRIPS MY OUTBACK SHUDDERED AND SHAKED QUITE VIOLENTLY WHEN STOPPING FOR ONCOMING TRAFFIC AS I WAS ATTEMPTING TO TURN. WHEN I DEPRESSED THE GAS PEDAL TO MAKE THE TURN, THE CAR CONTINUED TO SHUDDER AND STALLED AMIDST THE THREE LANE ONCOMING TRAFFIC. I RESTARTED THE CAR AND GENTLY DEPRESSED THE GAS PEDAL TO HOBBLE MY WAY INTO A PARKING LOT. I MADE MY WAY BACK HOME FULLY AWARE OF HOW THE CAR BEHAVED TO AVOID INCIDENT, BUT ALSO LEAVING ME AFRAID FOR MY FAMILY'S SAFETY. I IMMEDIATELY SCHEDULED A SERVICE APPT AT THE SUBARU DEALERSHIP. THE CAR DIDN'T EXHIBIT ANY OF THE PREVIOUS ISSUES ON MY DRIVE TO THE DEALERSHIP. AFTER AGREEING TO PAY FOR THE DIAGNOSIS FEE, THE SERVICE REP EXPLAINED TO ME THAT I NEEDED TO REPLACE THE TORQUE CONVERTER, WHICH WOULD COST ME OVER $2000. I FELT LIKE I HAD NO CHOICE BUT TO AUTHORIZE THE REPAIR, SO I DID. AFTER LEAVING MY CAR AT THE SHOP TO RETURN HOME I HAD THE OPPORTUNITY TO CONDUCT SOME QUICK RESEARCH ABOUT THE TORQUE CONVERTER AS IT PERTAINS TO MY MODEL YEAR CAR. THERE HAVE BEEN NUMEROUS COMPLAINTS FILED TO NHTSA AND SUBARU OF AMERICA ABOUT THIS ISSUE. I RECENTLY PURCHASED MY OUTBACK USED (SECOND OWNER) AT 145,000 MILES IN LATE MAY 2019. EXTENDED WARRANTY EXPIRED 8 MONTHS PRIOR TO MY PURCHASE. I TOOK THE CAR TO THE DEALERSHIP TO CHECK FOR ANY OUTSTANDING RECALLS UPON MY PURCHASE. BUT SINCE THE EXTENDED WARRANTY (AS A RESULT OF TECHNICAL BULLETIN 16-90-13R) ISN'T AN ACTUAL RECALL, NOTHING WAS FLAGGED. THERE WAS ABSOLUTELY NO WAY FOR ME TO BE AWARE OF THIS UNTIL THE PROBLEM REVEALED ITSELF, NOW LEAVING ME WITH A POTENTIALLY HAZARDOUS (IF NOT DEADLY) SITUATION IF NOT ADEQUATELY REMEDIED BY THE DEALERSHIP. I'M CURRENTLY WORKING WITH SUBARU OF AMERICA TO SEE IF THEY'LL COVER THE EXPENSE.

I PURCHASED MY 2011 SUBARU OUTBACK AT 75,000 MILES FROM HANSEL SUBARU IN SANTA ROSA,CA IN APRIL OF 2017 FROM A SALESMAN NAMED ANDRE. A COUPLE WEEKS AFTER PURCHASING IT I TOOK IT BACK TO THE DEALERSHIP TO GET THE TRANSMISSION INSPECTED BECAUSE IT WAS NOT DRIVING PROPERLY (COMPLAINING OF HARD SHIFTING). AFTER THEY INSPECTED IT THEY ASKED ME IF THIS WAS MY FIRST CVT AND I SAID YES, THEY TOLD ME THAT THE CAR NEEDED TO LEARN MY DRIVING HABITS SO THEY DID A 'RE-LEARN' ON THE CVT WHICH I HAD TO PAY FOR OUT OF POCKET. AT THIS TIME I HAD NO KNOWLEDGE OF THE EXTENDED WARRANTY OR THE CVT TRANSMISSION THE SUBARU RELEASED IN 2014. THIS SHOULD HAVE BEEN DISCLOSED WHEN I PURCHASED THE CAR. WHEN I TOOK IT IN FOR THE INSPECTION THEY SHOULD HAVE REPLACED THE CVT ACCORDING TO THEY SERVICE BULLETIN WITH THE EXTENDED WARRANTY. A COUPLE WEEKS AGO I'M DRIVING HOME FROM VENTURA AT NIGHT, TRAVELING 70MPH IN HEAVY TRAFFIC AND OUT OF NOWHERE ALL THE DASHBOARD LIGHTS START FLASHING AND THE CAR SUDDENLY LOOSES POWER, ALMOST CAUSING THE VEHICLE BEHIND ME TO REAR-END ME. THE VEHICLE IS AT 125,000 MILES (JUST OUTSIDE THE 100,000 MILE EXTENDED WARRANTY) AND SUBARU IS REFUSING TO PROVIDE ANY ASSISTANCE WITH A NEW TRANSMISSION. NOW I'M STUCK WITH A REPAIR BILL OF $8000 ON A VEHICLE I STILL OWE $10,000 ON. THIS SHOULD BE A RECALL, THE PASSENGER AND I COULD HAVE BEEN INJURED OR KILLED IN A FREEWAY PILEUP.

I WAS 40 MILES FROM HOME AFTER COMING DOWN A STEEP CURVY MOUNTAIN ROAD IN MANUAL WHEN SUBARU BEGAN SHIFTING WITH BIG JERKS AND SHUDDERS IN EARLY SEPT 2019, HAD TROUBLE SHIFTING FROM ONE GEAR TO NEXT. HANLEE'S SUBARU EVALUATED, REPLACED VALVE BODY AND SERPENTINE BELT. A FEW DAYS LATER IN RUSH HOUR TRAFFIC AT A RR CROSSING IT SHUDDERED TO A STOP AND DIED DURING WHICH THERE WAS A LOUD CLANKING SOUND UNDER AND BEHIND ME. I STARTED IT UP AGAIN BUT WAS TERRIFIED OF CAUSING AN ACCIDENT. RETURNED TO HANLEE'S WHERE THEY HAD IT FOR A WEEK AND COULD NOT REPRODUCE THE SYMPTOMS.SINCE I PICKED IT UP IT STILL HAS A "BUMP" WHEN I SLOW DOWN. THEN 0N 11/4/19 IT DID THE SAME SHUDDERING STOP WHEN I BRAKED IN TRAFFIC(GOING 35 MPH) FIVE MILES FROM MY HOUSE, DYING COMPLETELY. I RESTARTED IT AND TOOK IT TO SUBARU. THEY SAY IT MIGHT BE A TORQUE CONVERTER. I'M WORRIED FOR MY SAFETY. I ALSO SEE THAT BOTH THE CVT AND TORQUE CONVERTER HAD EXTENDED WARRANTIES ISSUED FOR THESE REASONS. WHEN THESE PROBLEMS BEGAN THE CAR HAD 110K MILES. THIS IS MY THIRD SUBARU AND HAVE NEVER EXPERIENCED SUCH POOR , DANGEROUS PERFORMANCE ON A CAR THAT SHOULD RUN WELL FOR AT LEAST 200K MILES WITH GOOD SERVICE. I AM WAITING TO HEAR FROM HANLEE'S ON THE SECOND DAY THEY HAVE HAD MY CAR.

MY CAR STALLS WHEN I BRAKE SUDDENLY. THIS HAPPENS RANDOMLY AND HAS ALMOST CAUSED BE TO BE INVOLVED IN SEVERAL ACCIDENTS. JUST THIS MORNING MY CAR DIED AFTER BRAKING ON THE HIGHWAY AND I WAS NEARLY REAR-ENDED.

AROUND 12PM ON 8/28/19, MY 2011 SUBARU OUTBACK STALLED IN THE MIDDLE OF AN INTERSECTION AS I WAS COMING TO A FAST STOP TO ALLOW AN APPROACHING AMBULANCE TO TURN. I COULD NOT RESTART MY CAR BEFORE THE LIGHT CHANGED, LEAVING ME STRANDED IN THE FLOW OF THE INTERSECTION, UNSURE WHETHER TO CONTINUE THROUGH AGAINST THE RED LIGHT OR STAY PUT AS CARS DROVE BY FROM BOTH SIDES, A FRIGHTENING AND DANGEROUS EXPERIENCE THAT LEFT ME SHAKEN. AS MY SAFETY WAS THREATENED BY THIS INCIDENT, I NOTIFIED SUBARU OF AMERICA BY PHONE ON 9/6/19. I WAS CONTACTED BY ANTOINE LAVAL (CUSTOMER/RETAILER SERVICES DEPT.) AND WILL HAVE AN APPOINTMENT WITH MY SUBARU DEALERSHIP AT 1PM ON 9/13/19 TO HAVE THE TRANSMISSION EVALUATED. MY CAR HAS BEEN SHUDDERING/STALLING INTERMITTENTLY FOR MONTHS, AND IT IS NOW CLEAR THAT THIS IS DUE TO THE FAULTY CVT ISSUE REFERENCED IN THE LETTER SENT TO ME JUNE 2017. ALTHOUGH THE LETTER STATES THAT "FOR VEHICLES THAT ARE MORE THAN TEN (10) YEARS OLD OR HAVE MORE THAN ONE HUNDRED THOUSAND (100,000) MILES, INSPECTIONS OR REPAIRS UNDER THIS ONE YEAR COVERAGE PERIOD MUST BE COMPLETED ON OR BEFORE JULY 31, 2018," I AM PETITIONING SUBARU OF AMERICA TO FULLY COVER THE COST OF REPAIR/REPLACEMENT OF THE FAULTY TRANSMISSION IN MY SUBARU AS COMPENSATION FOR BEING PLACED IN THE DANGEROUS SITUATION OF BEING STRANDED IN THE MIDDLE OF AN INTERSECTION IN CROSS TRAFFIC.

MY 2011 SUBARU OUTBACK HAS STALLED OUT SEVERAL TIMES THIS SUMMER, BUT THE EVENT THAT I CAN RECALL MOST OBJECTIVELY FOR REPORTING PURPOSES OCCURRED ON AUGUST 17, 2019 WHEN MY VEHICLE STALLED COMPLETELY AFTER APPLYING THE BRAKES SUDDENLY TO STOP DUE TO BEING FLAGGED BY AN ONCOMING DRIVER ON MY NEIGHBORHOOD ROAD WHILE TRAVELING ABOUT 40 MPH. I HAD TO TURN OVER IGNITION SWITCH TO GET THE VEHICLE GOING AGAIN. WHEN I REACHED HOME, I RESEARCHED ONLINE FOR CAUSES OF STALLING IN 2011 SUBARU OUTBACKS, AND I FOUND NUMEROUS COMPLAINTS BY OTHER OWNERS OF THE SAME ISSUE. ACCORDING TO PEOPLE WHO HAVE HAD THEIR VEHICLES REPAIRED IT IS THE TORQUE CONVERTER. SUBARU ISSUED AN EXTENSION TO THE VEHICLE WARRANTY TO COVER THE COST OF REPAIR UP TO 100,000 MILES WHICH DOES ME NO GOOD BECAUSE AT THE TIME OF THE INCIDENT, I WAS WELL OVER THE 100,000 MILES. COST OF THE REPAIRS ON AVERAGE IS $2200.00. IT IS MY UNDERSTANDING THAT IF THERE IS A KNOWN PROBLEM WITH A VEHICLE WHERE DRIVER/OCCUPANT SAFETY IS AT RISK, THE CAR MANUFACTURER HAS TO RECALL THE PRODUCT. I WOULD THINK A CAR STALLING COMPLETELY WHILE IN OPERATION/MOTION IN TRAFFIC/ ROAD TRAVEL WOULD QUALIFY AS A POTENTIAL SAFETY HAZARD.

THE HEAD GASKET BLEW WITH ONLY 61,000 MILES ON THE ENGINE WHILE DRIVING ON A RURAL ROAD IN OREGON AT APPROXIMATELY 45 MPH.

THIS IS A NEW COMPLAINT AFTER SUBARU AGREED TO REPLACE THE TRANSMISSION AT NO COST TO US, THE ORIGINAL OWNERS. THE CAR WAS DROPPED FOR DIAGNOSIS ON 7/29-TOLD THAT IT NEEDED A NEW TRANSMISSIONS, PARTS ORDERED, AND SERVICE SCHEDULED. SUBARU HAD THE CAR FOR JUST OVER TWO WEEKS. PICKED UP ON 8/13 AND EXPERIENCED THE SAME ISSUES THAT WE HAD PRIOR TO DROPPING IT OFF. HESITATION AND STALLING, ETC. SEE PREVIOUS COMPLAINT. NOW THEY WANT US TO DROP IT OFF FOR SERVICE AGAIN.

NOTICED THAT DOME/MAP LIGHTS NOT WORKING AND FRONT TIME CLOCK OUT. THEN WHEN GOING TO PUT IT IN PARK THE ENGINE REVVED AND THE BRAKES WOULD NOT ENGAGE AND RAN INTO A FENCE CAUSING DAMAGE TO FRONT END OF VEHICLE. PARKING BREAK HAS NOT WORKED FOR SOME TIME EITHER.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED SUBARU DEALER FOR REPAIR. THE VEHICLE WAS PREVIOUSLY DIAGNOSED AT HERITAGE SUBARU OWINGS MILLS (LOCATED AT 9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 738-1475); HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I ACCEPTED A RECALL TO REPLACE THE PASSENGER AIR BAG BY THE DEALER EVENSTON SUBARU, 3340 OAKTON STR, SKOKIE, ILL, 60076; AFTER THIS RECALL REPLACEMENT WAS PERFORMED, MY CAR HAD PROBLEMS LIKE THE PASSENGER WINDOW DID NOT OPPERATE FROM THE COMMEND BUTTON OF THE SAME DOOR AND THE POWER OUTLET FROM THE MIDDLE CONSOLE DID NOT HAVE POWER. THE DEALER THAT PRODUCED THESE TROUBLES REFUSE TO SUPPORT THE COST OF REPAIR.

WITHIN OWNING THE VEHICLE FOR APPROXIMATELY 6 MONTHS, THE VEHICLE BEGAN SHUDDERING WHEN COMING TO ABRUPT STOPS. THIS CONTINUED AND BY APPROXIMATELY 11 MONTHS, THE SHUDDERING HAD BECOME MORE COMMON IN LESS ABRUPT STOPS AND IN SOME CASES WOULD STALL THE CAR. THE ISSUE REMAINS PERSISTENT, HOWEVER INTERMITTENT. THE MOST RECENT TIME OF IT STALLING WAS TWO DAYS AGO, APPROXIMATELY 18 MONTHS INTO OWNING THE CAR. I'VE HELD UP TRAFFIC NUMEROUS TIMES DUE TO THIS ISSUE WHILE HAVING TO RESTART THE CAR, HOWEVER THIS MOST RECENT TIME, IT OCCURRED ON A STEEPER HILL AND, HAD I NOT REACTED QUICKLY WITH THE BRAKES, I COULD HAVE ROLLED BACK INTO A CAR AND POTENTIALLY INJURED THE OCCUPANTS AND MYSELF.

P0420 CODE O2 SENSORS. I HAD THIS PROBLEM BACK IN 2017. CRUISE, SKID CONTROL, BRAKE LIGHT AND CHECK ENGINE LIGHT COME ON. SUBARU SAID IT WAS THE CATALYTIC CONVERTER, 02 SENSORS AND ASSOCIATED PIPING. SUBARU REPLACED IT FOR FREE IN 2017. NOT EVEN 2 YEARS LATER 8/2019, I AM DEALING WITH THE SAME ISSUE AGAIN. SAME DIAGNOSES. I HAVE SEEN A MULTITUDE OF COMPLAINTS ABOUT THIS ISSUE. SAW A REPORT OF A RECALL FOR THE FRONT 02 SENSOR ON REPAIRPAL BUT IT IS NOT LISTED ON SUBARU'S WEBSITE. SUBARU WANTS TO CHARGE 1900 TO FIX AND MAKE ME PAY 500.00 FOR A REPAIR THAT'S SHOULD NOT NEED TO HAPPEN IN LESS THAN TWO YEARS TIME!

ENGINE COMPLETELY SHUTS DOWN WITH OUT WARNING DUE TO FAULTY TORQUE CONVERTER CAUSING A VERY DANGEROUS SITUATION WITH NOT MUCH CONTROL OF THE VEHICLE THIS COULD CAUSE SERIOUS INJURY OR EVEN DEATH NO WARNING OR INDICATION THAT THE PART IS FAULTY UNTIL IT'S TO LATE. I BELIEVE THIS IS AN ISSUE THAT SUBARU SHOULD HAVE TO RECALL BECAUSE FROM WHAT I HAVE RESEARCHED THIS IS AN ONGOING ISSUE WITH CERTAIN MAKE AND MODELS AND I AM SURPRISED THAT THEY HAVE NOT BEEN AT FAULT FOR INJURY OR EVEN A DEATH MY WIFE AND TWO KIDS WHERE IN THE VEHICLE WHEN THIS OCCURRED

WHEN COMING TO SUDDEN STOP VEHICLE STALLS. IT'S DUE TO A FAULTY TORQUE CONVERTER.

THE CAR STALLS WHEN COMING TO A FAST STOP AND SOMETIMES SHUDDERS LIKE IT IS GOING TO STALL WHEN SLOWING DOWN. THIS WAS HORRIBLE ON THE FREEWAY DURING TRAFFIC AS I HAD TO RESTART MY CAR NUMEROUS TIME. GOT CLOSE TO GETTING REAR ENDED A FEW TIMES. I TOOK MY CAR TO SUBARU AND IT IS A COMMON PROBLEM BUT INSTEAD OF DOING A RECALL THEY EXTENDED THE WARRANTY TO 100,000 MILES. MY CAR NOW HAS 103425 AND NOT COVERED. IT STARTED AROUND 102250 MILES WHILE IN CALIFORNIA ON MY WAY BACK HOME. I HAD TO PAY $2490.59 TO HAVE A SAFE CAR TO DRIVE. THIS IS A MAJOR SAFETY ISSUE WHEN IT COMES TO TRANSMISSION STALLING WHILE DRIVING. HOW IS IT EVEN LEGAL THAT THIS ISN'T A RECALL.

WHEN DRIVING THE CHECK ENGINE LIGHT/TRACTION CONTROL LIGHT CAME ON AND STAYED ON WHILE THE CRUISE CONTROL AND THE PARKING BREAK LIGHT BEGAN FLASHING. LATELY I'VE NOTED THE VEHICLE SHUTTERING WHEN SLOWING AND ALMOST STALLING OUT. THIS IS AT STOP LIGHTS/STOP SIGNS OR DRIVING OUT OF THE DRIVEWAY. AFTER TAKING IT TO THE DEALER THEY CONFIRMED THE VALVE BODY NEEDED REPLACEMENT...AND THAT THIS IS A KNOWN ISSUE WITH OVER 1.5 MILLION SUBARUS AFFECTED. COULD ALSO BE A TORQUE CONVERTED ISSUES, HOWEVER, MY DEALER DIDN'T MENTION THIS. I'VE CONTACTED SUBARU AS THERE WAS AN EXTENDED WARRANTY TO 100K MILES HOWEVER, MY CAR HAS JUST SLIGHTLY MORE THAN THAT. IT SOUNDS LIKE THIS IS A KNOWN ISSUE AND CREATES ANXIETY TO DRIVE IN TRAFFIC NOT KNOWING IF YOUR CAR WILL SIMPLY STALL OUT AND HAVE SOMEONE HIT YOU. THIS ISSUE HAS BEEN HAPPENING FOR A LITTLE BIT OF TIME (MAYBE 6 MONTHS?) WITH NO LIGHTS SHOWING ISSUES. THE CAR HAS BEEN MAINTAINED CONSISTENTLY AND ON TIME SINCE I BOUGHT IT NEW.

ENGINE WILL ABRUPTLY STALL DUE TO LOW IDLE WHEN COMING TO A STOP OR STARTING FROM A STOP. ADDITIONALLY, WHEN STARTING FROM A STOP, VEHICLE WILL SHUDDER AND LOSE POWER AS IF THE TRANSMISSION IS NOT SHIFTING. DTC CODES 2762, 2764, AND 0700 ARE PRESENT INDICATING A PROBLEM WITH THE UNLOCKING OF THE TORQUE CONVERTER. VEHICLE HAS 152,000 MILES. THIS IS A SERIOUS SAFETY ISSUE WHEN THE CAR STALLS UNEXPECTEDLY IN TRAFFIC. IT IS A KNOWN ISSUE TO SUBARU, AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF THIS MANUFACTURING DEFECT. A RECALL NEEDS TO BE ISSUED!

TRANSMISSION FAILED - LOSS OF POWER WHILE DRIVING

CAR WOULD SHUDDER WHEN COMING TO A STOP OCCASIONALLY AND FEEL LIKE IT WAS GOING TO STALL. I BROUGHT IT TO A MECHANIC WHO COULDN'T REPLICATE THE PROBLEM. AFTER MONTHS OF THIS HAPPENING RANDOMLY, THE CAR SUDDENLY LIT UP WITH ALL THESE DASH WARNING LIGHTS, I TRIED TURNING THE CAR OFF AND BACK ON BUT THE LIGHTS REMAINED ON, AFTERWARDS THE CAR WOULD SUDDENLY LOSE POWER. AS IT WAS LATE IN THE EVENING, I DROVE HOME, WITH THE CAR ALTERNATING BETWEEN LURCHING FORWARD AND LOSING POWER. THE NEXT MORNING THE PROBLEMS CONTINUED. I TOOK MY CAR TO MY MECHANIC WHO SAID IT WAS A TRANSMISSION ISSUE AND I NEEDED A TRANSMISSION SHOP. MY CAR HAS BEEN THERE FOR OVER 2 WEEKS. THEY SAID THAT THERE WAS DAMAGE TO THE TRANSMISSION AND THAT THIS IS A COMMON PROBLEM WITH THESE CARS, I HAVE YET TO RECEIVE AN ESTIMATE FOR REPAIRS. THE DAY BEFORE THE ISSUES STARTED I HAD TO DRIVE AN HOUR AND A HALF AWAY, SHOULD THESE ISSUES HAD HAPPENED ON THE HIGHWAY, THE CAR COULD HAVE STALLED OUT DOING HIGHWAY SPEEDS AND CAUSED A MAJOR ACCIDENT. FURTHERMORE, I WAS NEVER NOTIFIED OF THE WARRANTY EXTENSION. I PURCHASED THE CAR IN DECEMBER 2017, THE SHUDDERING OCCURED AT RANDOM SINCE I PURCHASED IT, I KNOWN THE SHUDDERING WAS A SYMPTOM OF A IMPENDING LARGE, CATASTROPHIC ISSUE, I WOULD HAVE BEEN ABLE TO BRING IT TO A DEALER TO HAVE IT REPAIRED AS THE WARRANTY EXTENSION EXPIRED JULY 2018.

DRIVER WAS ATTEMPTING TO MAKE A TURN AROUND IN A DRIVEWAY AND NEEDED TO STOP AND SWITCH REVERSE. THE CAR WOULD NOT STOP AND DRIVER WAS NOT ABLE TO SWITCH GEARS AND HIT GARAGE WALL.

THERE IS A COOLING SYSTEM PROBLEM (KNOWN BY REPAIR TECHS FOR YEARS, ALTHOUGH NOT DISCLOSED BY SUBARU OF AMERICA). THEIR HEADGASKETS FAIL UNNECESSARILY. IT IS AN ENGINEERING FLAW THAT COULD CAUSE THE ENGINE TO LOCK UP WHILE DRIVING, LEADING TO A SERIOUS ACCIDENT. IT APPEARS TO BE A PROBLEM LASTING 16 OR MORE YEARS OF PRODUCTION. THERE IS NO WARRANTY COVERING SUCH FAILURES, NOR A WARNING LIGHT THAT INDICATES A PROBLEM IS IMMINENT EXCEPT FOR WHEN THE CAR ACTUALLY OVERHEATS AND "BLOWS." THE DANGER INVOLVED IS SERIOUS, ESPECIALLY WHILE DRIVING HIGHWAY SPEEDS.

HEADLIGHTS GO OUT WITH ABNORMAL FREQUENCY. DRIVER'S SIDE BULB HAS NEEDED CHANGING ON AVERAGE EVERY 3-4 MONTHS, EVEN THOUGH THE VEHICLE IS RARELY DRIVEN AT NIGHT. PASSENGER SIDE HAS BEEN REPLACED TWICE IN THE LAST YEAR ALONE.

WHILE SLOWING DOWN THE CAR STARTS TO SHUTTER THEN STALLS OUT WHEN MY SPEED IS UNDER 15 MPH. I BELIEVE IT'S THE TORQUE CLUTCH CONVERTER. I HAVE TO RESTART CAR IN TRAFFIC. THIS HAPPENS EVERY TIME I SLOW DOWN WEATHER ITS AT A STOP LIGHT OR JUST TURNING.

AROUND 130,000 MILES CAR BEGAN TO HAVE PROBLEMS WITH SHUDDERING - WILL SOMETIMES SHUDDER AND STALL WHEN COMING TO A STOP. VERY DANGEROUS AT INTERSECTIONS WHEN SLOWING DOWN TO TURN AND IN TRAFFIC. CONCERNED THAT THIS COULD RESULT IN AN ACCIDENT- BEING HIT OR STALLING IN THE PATH OF ONCOMING TRAFFIC. IN RESEARCHING ON THE INTERNET IT APPEARS THAT SUBARU OUTBACKS FROM 2010-2015 ARE EXPERIENCING THIS AND THERE HAVE BEEN NO RECALLS NOR ANY WARRANTIES TO COVER REPAIRS. REPAIRS TO TORQUE CONVERTER CLUTCH - WHICH IS INDICATED BY MY DEALERSHIP CAN RUN UPWARDS OF $1500.

WHEN WE WERE DRIVING THE 2011 SUBARU OUTBACK ON THE ROAD ON JULY 5,2019, THE FUEL GAUGE SUDDENLY SHIFTED FROM ALMOST FULL TO ZERO. THE CAR STOPPED AND WE PLACED IT IN PARK. SUBSEQUENT ATTEMPTS TO START THE CAR DID NOT EVEN IGNITE THE ENGINE, EVEN WHEN WE ADDED ANOTHER GALLON OF GAS AND TRIED JUMP STARTING THE CAR. THERE WERE NO VISIBLE SIGNS OF A GAS LEAK. OUR INSURANCE COMPANY TOWED OUR CAR TO NEARBY COLEMAN SUBARU NJ, WHERE THE DEALER HAS NOW ASSUMED IT WAS A COMPUTER ISSUE AND HAVE ASKED TO ORDER ANOTHER COMPUTER TO FIX IT. THIS WAS AN INCREDIBLY SCARY EXPERIENCE FOR US. THERE WERE FIVE PEOPLE IN THE CAR WHEN WE WERE DRIVING AND THANKFULLY NO ONE WAS HURT. IF IT HAPPENED ON THE HIGH WAY, I DON'T KNOW WHAT WOULD HAVE HAPPENED. WE ARE CONCERNED THIS IS A SAFETY ISSUE WHICH CAN GET PEOPLE HURT.

WAS DRIVING MY OUTBACK IN INTERSTATE TRAFFIC GOING THE SPEED LIMIT. ACCELERATED SLIGHTLY TO GO UP A HILL AND THE CAR "LOST POWER". WOULDN'T ACCELERATE. SPEED DROPPED FAST AND I HAD TO QUICKLY PULL OVER TO KEEP FROM BEING "RUN OVER" BY VEHICLES BEHIND ME

MY 2011 SUBARU OUTBACK WAS BROUGHT IN FOR A TIRE CHANGE AND UPON RETURN, IT WAS FOUND THAT THE BRAKE LINES WERE COMPLETELY CORRODED AND LEAKING FLUID. UNFORTUNATELY, THIS WAS FOUND OUT AFTER I DROVE IT OUT OF THE SHOP AND I HAD NO ABILITY TO STOP WHATSOEVER. LUCKILY THE TRAFFIC IN THE AREA WAS LIGHT AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AFTER PUTTING THE CAR INTO NEUTRAL. THE BRAKE LINES WERE CORRODED BEYOND BELIEF IN THE CENTER OF THE CAR. COINCIDENTLY THIS ISSUE IS KNOWN AND RECALLS ALREADY OCCURRED IN 2014 WITH 660,000 SUBARUS. HOWEVER, MY SPECIFIC YEAR WAS NOT A PART OF THIS RECALL. THE REST OF THE UNDERCARRIAGE HAD MINIMAL CORROSIONS OR AT LEAST THE EXPECTED LEVEL AFTER 8 YEARS OF SERVICE. THE BRAKE LINES THEMSELVES HAD SIGNIFICANTLY MORE CORROSION AND THIS COULD HAVE EASILY LEAD TO AN AWFUL ACCIDENT. THIS IS POOR ENGINEERING AND I BELIEVE THAT SUBARU IS TO BLAME. I COULD HAVE BEEN KILLED BECAUSE OF THIS ISSUE AND SUBARU SEEMS UNSYMPATHETIC. THERE IS NO WAY A BRAKE LINE IN THE CENTER OF THE CAR SHOULD BECOME CORRODED SO QUICKLY. IT'S REASONABLE TO SAY THAT THE FRONT LEFT AND RIGHT OR BACK LEFT AND RIGHT LINES COULD HAVE BEEN PINCHED WHEN THE CAR TURNS, CREATING A LEAK OF SOME KIND. HOWEVER, THE CENTER OF THE CAR AND THE FITMENTS THAT PIECE THE BRAKE LINE TOGETHER WERE BEYOND SHOT. I FIND IT STRANGE THAT 2005-2009 OUTBACKS WERE COVERED UNDER THE RECALL BUT WHAT CHANGED WITH 2010 AND BEYOND? MY GUESS IS THAT I'M NOT THE ONLY ONE WHOS RAN INTO THE SAME ISSUE. THE POOR ENGINEERING WITH THIS MODEL IS MOST CERTAINLY A SAFETY CONCERN.

CAR STALLS OUT WHEN I COME TO A COMPLETE STOP, ESPECIALLY IF I HAVE TO STOP SHORT DUE TO BEING CUT OFF. CAR IS AN AUTOMATIC, SO THIS IS NOT SUPPOSED TO HAPPEN AND IS VERY DANGEROUS WHEN CARS ARE COMING BEHIND ME. I TOOK IT BACK TO THE DEALER 3 TIMES OVER THE YEARS AND EACH TIME THEY SAID THEY COULD NOT REPLICATE THE PROBLEM AND THUS NO DIAGNOSIS. AFTER READING ONLINE, IT SEEMS TO BE A KNOWN PROBLEM TO SUBARU WITH A FAULTY TORQUE CONVERTER.

STALLED AT HIGHWAY SPEED CAUSING VERY DANGEROUS SITUATION. CHECK ENGINE LIGHT AND BRAKE LIGHT, STABILITY CONTROL LIGHT AND AT TEMPERATURE LIGHTS FLASHING. READ SO MANY KNOWN ISSUES OF THIS HAPPENING TO OTHERS. WE ARE UNDER THE 10 YEARS BUT SLIGHTLY OVER THE 100,000 MILES. I WOULD THINK THEY WOULD BE WILLING TO FIX THE ISSUE AT NO CHARGE. I AM THE ORIGINAL OWNER OF VEHICLE. ENGINE HAD TO BE REPLACED 4YEARS AGO. THAT WAS COVERED UNDER THE EXTENDED WARRANTY THAT WE HAD PURCHASED. I WOULD LIKE TO SAY GOOD THINGS ABOUT SUBARU, BUT WILL BE UNABLE TO DO SO IF THEY DON'T FIX THIS ISSUE AT N/C. TRANSMISSION PROBLEM PROBABLY

CAR HESITATED WHILE DRIVING, RPMS SOARED. LIGHTS CAME ON DASHBOARD-CHECK ENGINE LIGHT, BRAKE LIGHTS, TRACTION CONTROL SYSTEM LIGHTS AS WELL AS OTHER LIGHTS. TOOK TO LOCAL MECHANIC WHO ADVISED THE CODE RELATED TO TRANSMISSION ISSUES, HE RESET CODE AND ASKED US TO DRIVE FOR A FEW DAYS TO SEE IF IT WOULD COME ON AGAIN. IT DID. SAME CODE. CONTACTED SUBARU OF AMERICA WHO ADVISED IT WOULD NEED TO GO TO A "AUTHORIZED SUBARU DEALER" FOR DIAGNOSIS BEFORE THEY COULD HELP US. RESEARCH INDICATES THAT SUBARU EXTENDED THE WARRANTY ON THESE VEHICLES FOR THIS EXACT PROBLEM TO 10 YEARS, 100,000 MILES. THE PERSON I SPOKE TO AT SUBARU, MARTINA BROWN INDICATED THAT ONCE IT WAS DIAGNOSED THAT THEY WOULD BE ABLE TO REVIEW THE CLAIM AND HELP US OUT, SO WE DROVE THE CAR TO OUR LOCAL SUBARU DEALER. CAR WAS DRIVING FINE WHEN IT WAS DROPPED THERE. AFTER DIAGNOSIS, IT WAS CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED, BUT THEY REFUSED TO DO IT AT NO COST. IN FACT, THEY OFFERED US 1K TOWARD THE PURCHASE OF A NEW SUBARU. WHAT A JOKE, I CAN'T EVEN BELIEVE THEY WOULD HAVE THE AUDACITY TO MAKE AN OFFER LIKE THAT. WE'D ALREADY BEEN OFFERED WAY MORE THAN THAT AS A TRADE FOR A NEW VEHICLE ELSEWHERE, BUT DIDN'T TAKE THE OFFER BECAUSE WE WERE UNDER THE IMPRESSION THAT SUBARU WOULD DO THE RIGHT THING AND FIX IT. THE CAR IS UNDER THE 10 YEARS, BUT OVER THE 100,000 MILES. I FEEL THAT SUBARU SHOULD FIX IT AT NO COST SINCE THEY KNEW THIS WAS AN ISSUE. THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE AS IT IS A SAFETY ISSUE. THEY SHOULD BE MADE TO PAY FOR THESE REPAIRS. PLEASE ADVISE WHAT OPTIONS I CAN PURSUE TO GET THIS FIXED AT NO COST TO ME, THE ORIGINAL OWNER OF THE VEHICLE.

MY VEHICLE WILL STALL AND TURN OFF WHEN COMING TO A STOP. THIS HAS HAPPENED MANY TIMES WHILE ON THE CITY STREETS AND WHEN ON THE HIGHWAY ONCE DURING TRAFFIC. THIS COULD OF BEEN A DEADLY SITUATION. THE CAR ALSO STALLS AND SLIPS GEARS WHEN GOING FROM 1ST GEAR TO 2ND CAUSING A JERKING MOTION LIKE AN MANUAL TRANSMISSION WOULD DO.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO RELEASE THE EMERGENCY BRAKE. IN ADDITION, THE BRAKE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT REMOVED THE BATTERY TO RESET THE VEHICLE AND WAS ABLE TO RELEASE THE EMERGENCY BRAKE. THE CONTACT STATED THAT HE CONTINUED TO EXPERIENCE THE FAILURE AND ASSOCIATED IT WITH NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE). THE VEHICLE WAS TAKEN TO CARLSEN SUBARU (LOCATED AT 480 VETERANS BLVD, REDWOOD CITY, CA 94063, (888) 520-5916) WHERE IT WAS DIAGNOSED THAT THE EPB MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

WHEN BRAKING THE CAR STARTS TO SHAKE AND THEN STALLS. YOU THEN NEED TO PUT THE CAR IN PARK AND RESTART. IF YOU APPLY THE BRAKES AND FEEL THE CAR SHAKING, SOMETIMES LETTING OFF OF THE BRAKE IT WILL KEEP IT FROM STALLING. IT IS STILL AN UNSAFE SITUATION.

WHEN TRAVELING WITH CRUISE SET CAR HAS STALLED/STUTTERED. IT ALSO HAS AN EXTREME STALL/STUTTER WHEN COMING UP TO A STOP OR TAKING OFF FROM A STOP. THIS HAS BEEN A SAFETY CONCERN DUE TO DRIVERS AROUND ME NEEDING TO REACT TO THE SUDDEN CHANGE OF SPEED.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO PARALLEL PARK THE VEHICLE SUDDENLY ACCELERATED COLLIDING WITH THE VEHICLE IN FRONT. THE CONTACT STATED THAT HIS WIFE SHIFTED TO DRIVE, THE ENGINE REVVED AND SHE LOST CONTROL THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS THEN TAKEN TO RAFFERTY SUBARU (4700 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073 PHONE: (610) 353-6900) WHO STATED THEY WERE UNABLE TO FIND A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED APOLOGETIC GESTURES REGARDING THE MATTER, HOWEVER, A CASE WAS NOT OPENED. THE CONTACT STATED THEY FOUND THAT THERE WAS A CLASS ACTION LAWSUIT IN HIS STATE OF RESIDENCY REGARDING THE SAME FAILURE HIS WIFE HAD EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF*JB

VEHICLE STALLS WHEN COMING TO A RAPID STOP. THE RPM PLUMETS DURING THE STOPPING ACTION AND DOES NOT RECOVER IN TIME, THEREFORE CAUSING THE ENGINE TO STALL. THE VEHICLE DOES NOT HAVE TO BE TRAVELING PARTICULARLY FAST EITHER. 15MPH OR ABOVE WILL CAUSE THIS TO HAPPEN. IT DOES NOT OCCUR ALL THE TIME, BUT THE FREQUENCY DOES INCREASE OVER TIME. IT IS BELIEVED THAT THIS IS A PROBLEM WITH THE CVT TORQUE CONVERTER.