2013 Subaru Outback Complaint Log

TAKATA RECALL. I RECEIVED THE RECALL NOTICE. IT STATES IN BOLD LETTERING TO NOT LET PASSENGERS SIT IN THE FRONT SEAT UNTIL THIS IS FIXED OR RISK DEATH OR SERIOUS INJURY. I CALLED THE DEALERSHIP AND WAS TOLD THE REPAIR COULD NOT BE FIXED UNTIL SEPTEMBER AS SUBARU IS NOT SUPPLYING THE PARTS UNTIL THEN. DOES SUBARU REALLY EXPECT ME TO NOT HAVE PASSENGERS IN MY VEHICLE UNTIL SEPTEMBER? HOW CAN THEY ISSUE THIS WARNING AND THEN NOT FIX IT FOR 6 MONTHS? IS THIS A JOKE? IS THERE ANYTHING THE NHTSA CAN DO? PLEASE LET ME KNOW, AS I APPARENTLY NOW HAVE A USELESS VEHICLE WHICH I DEPEND ON FOR TRANSPORTATION ON A DAILY BASIS. IF THERE IS SOME OTHER AGENCY I SHOULD CONTACT PLEASE LET ME KNOW.

ISSUE IS ONGOING FOR THE LAST 6 MONTHS. VEHICLE INTERMITTENTLY STALLS WHEN AT IDLE AND PLACED IN GEAR. HESITATION WHEN ACCELERATING WHILE DRIVING (ACTS AS IF IT NOT GETTING ENOUGH POWER.) I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERSHIPS AND CONTACTED SUBARU OF AMERICA AND I AM NOT GETTING ANYWHERE. DEALERSHIPS CAN'T DUPLICATE THE PROBLEM, SO THEREFORE CAN'T DIAGNOSE THE PROBLEM. I HAVE VIDEO RECORDS OF THIS ISSUE OCCURRING.

TAKATA RECALL. RECALL NOTICE RECEIVED 3/15/2019. ON 3/18/2019 TOLD FIRST APPOINTMENT AVAILABLE TO PERFORM RECALL REPAIR NOT UNTIL WEEK OF 6/8/2019. 3 MONTHS AND CANNOT USE FRONT PASSENGER SEAT! CALLED 3 OTHER REGIONAL DEALSHIPS AND CIUKD NOT GET A RETURN PHONE CALL.

TAKATA RECALL RECEIVED NOTICE OF THIS RECALL ON MARCH 16. CONTACTED SELLING DEALER (LOU FUSZ SUBARU, ST. PETERS, MO) ON MARCH 18 AND THE SOONEST DEALER WOULD SCHEDULE THE RECALL REPAIR IS ON JUNE 12. A WAIT OF THREE MONTHS IS NOT A REASONABLE AMOUNT OF TIME TO PERFORM THIS RECALL REPAIR.

"TAKATA RECALL" CALLED DEALER-(GUSTMAN SUBARU, APPLETON, WI) TRIED TO MAKE EARLY APPOINTMENT TO REPLACE PASSENGER SIDE AIR BAG. DEALER IS SWAMPED AND MY SCHEDULED APPOINTMENT IS FOR SEPTEMBER 25, 2019, WHICH IS A LONG WAY OFF FROM TODAY MARCH 18, 2019. WANT TO MAKE SURE SOMEONE KNOWS ABOUT THE DELAY IF SOMETHING HAPPENS TO ME OR MY FAMILY. CONSIDER THIS SITUATION UNACCEPTABLE!!!!!

TAKATA RECALL - CARTER SUBARU, BALLARD, SEATTLE, WA (98117) - CALLED THE DAY I RECEIVED RECALL NOTICE FROM SUBARU (3/16/19) AND THE FIRST APPOINTMENT THEY COULD OFFER ME WAS JULY 7, 2019. THEY TOLD ME THERE WAS NO WAY TO GET ME IN SOONER AS THEY WERE ALREADY PROCESSING "20 RECALL APPOINTMENTS A DAY." UNTIL THEN I CANNOT USE THE PASSENGER SEAT WHICH IS NOT FEASIBLE GIVEN THAT I HAVE A DISABLED FATHER WHO IS NOT COMFORTABLE IN THE REAR SEATS. A 4 MONTH WAIT TO REPAIR A LIFE THREATENING DEFECT THAT ESSENTIAL MAKES MY CAR UNFIT FOR ITS INTENDED USE SEEMS INCREDIBLY NEGLIGENT.

2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS

TAKATA RECALL - RECEIVED LETTER FOR RECALL ON MARCH 15, 2019. CALLED SAME DAY TO LOCAL DEALER - WILDE SUBARU IN WAUKESHA, WI. WAS TOLD THAT THE EARLIEST APPOINTMENT THAT THEY HAVE TO REMEDY THIS RECALL IS JULY 25, 2019. I DO NOT FEEL THAT THIS IS TIMELY AND WOULD LIKE TO KNOW WHAT CAN BE DONE TO REMEDY SOONER.

TAKATA RECALL I RECEIVED NOTICE OF THE RECALL ON 3/15 AND CALLED FOR AN APPOINTMENT TODAY (3/18). I WAS TOLD THE FIRST APPOINTMENT IS 6/11-3 MONTHS OUT. HOW AM I TO DRIVE A VEHICLE WITH MY WIFE AND KIDS IF WE CANNOT USE THE PASSENGER SEAT FOR 3 MONTHS-ABSURD. THE NOTICE SAYS HOW DANGEROUS IT COULD BE IF THE PASSENGER SIDE AIRBAG INFLATES- WHAT DOES SUBARU EXPECT ITS OWNERS TO DO FOR 3 MONTHS WHILE WE WAIT? MY DEALER IS (XXXX) IN MADISON WI. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WE GOT A RECALL NOTICE ON FRIDAY, MARCH 15, 2018 CONCERNING THE PASSENGER SIDE AIRBAG THAT SAID NO ONE SHOULD RIDE IN THAT SEAT UNTIL FIXED. WE IMMEDIATELY CALLLED FITGERALD SUBARU IN ROCKVILLE AND WERE TOLD THEY DIDN'T HAVE THE PROPER PARTS AND WE COULD NOT SCHEDULE A TIME UNTIL MAY! THIS IS ABSURD TO ISSUE A SAFETY RECALL AND NOT BE ABLE TO FIX IT. RECALL NOTICE TXB18; NHTSA ID: 19V008

WHEN DRIVING OVER 40MPH THE CAR SEEMS TO JERK OUT OF THE BLUE IT EVEN SEEMS LIKE ONE SIDE OF THE VEHICLE LIFTS OR TILTS AS IF IT HAS HYDRAULICS MAKES IT HARD TO CONTROL CONTINUOUSLY GRIP THE STEERG WHEEL IN ORDER TO KEEP CONTROL IS UNBEARABLE. THERE IS SOMETHING SERIOUSLY WRONG AFTER READG ONLINE&ON THIS WEBSITE OBVIOUS SOMETHINGS WRONG. WHY R U WAITING FOR CRASHES& POSSIBLE DEATHS TO RAISE THIS ISSUE? WHEN DRIVING ON THE HIGHWAY AT NORMAL HIGHWAY SPEEDS ALL OF A SUDDEN YOU FEEL A QUICK PULL AS IF A MAGNET JUST PULLED YOUR CAR AND IT ALSO STARTS TO LIFT WHEN DRIVING ON THE HIGHWAY AT NORMAL SPEEDS. CAR LIFTS THE FRONT RIGHT SIDE OF SUSPENSION AS IF IT'S GOING TO ROLL OVER AND AT THE TIME IT DROPS LIKE IT'S GOING TO FOLD UNDER AND YOU'RE GOING TO CRASH. LIKE IT HAS HYDRAULICS BUT ONLY ON ONE SIDE. THIS IS VERY SCARY WHEN YOUR DRIVING AT NORMAL HIGHWAY SPEEDS. THIS MAKES YOU SLOW DOWN OUT OF NOWHERE AND CAUSING OTHERS AROUND YOU TO SUDDENLY AVOID YOU. THIS IS A NIGHTMARE. SUBARU NEEDS TO ACKNOWLEDGE THERE IS A PROBLEM. SEE ALL THE OTHER COMPLAINTS AND THERE IS A LOT MORE ONLINE BY OTHERS THAT DON'T KNOW HOW TO GO TO THIS WEBSITE AND PLACE A FORMAL COMPLAINT BECAUSE I DID NOT EVEN KNOW ABOUT IT. CAME ACROSS BY MISTAKE. THIS CAR IS MEANT FOR DRIVING LONG DISTANCES AND I AM AFRAID TO DO SO. WHEN YOUR AFRAID TO DRIVE YOUR OWN CAR SCARRED OF THE QUICK JERK AND THE POSSIBLE ROLLING OF YOUR CAR DUE TO THE "REAL" ACTIONS THE CAR IS PERFORMING WHILE DRIVING IS AND SHOULD BE A VEHICLE SAFETY CONCERN PRIOR TO ACCIDENTS AND DEATHS TAKING PLACE. JUST BECAUSE THE "MANUFACTURER" SAYS IT'S IN SPECS DOES'T MEAN NOTHG WRONG PLUS ITS THE MANUF SAYG THIS, NOT AN INDEPENDENT COMPANY.BOWEING THEIR AIRPLANE HAD HARD TIME STATING PLANE'S FAULT. YOU CAN NOT PUT THE MANUF IN CHARGE OF MAKING THE RIGHT CHOICE WHEN IT COMES TO MONEY.

AT 107K MILES MY TRANSMISSION FAILED. ONLY CERTAIN VIN #'S ARE RECALLED. MINE NOT BEING ONE OF THEM. ALTHOUGH THERE IS A KNOWN TRANSMISSION PROBLEM WITH 2013 SUBARU OUTBACKS. I HAVE TO REPLACE THE TRANSMISSION.

LOUD NOISE WHEN MAKING A SHARP TURN DOWN HILL TO THE RIGHT. ALSO TRACTION CONTROL/CVT FAILS ON WET SURFACE OR SNOW.

THE TRANSMISSION JERKS AND STUTTERS AND WHILE IN TRAFFIC THE CAR LOST POWER FOR APPROXIMATELY 5 SECONDS AND I WAS ALMOST HIT. IT HAPPENS AT LOW AND HIGH SPEEDS. IT HAS HAPPENED ON CITY STREETS AND THE LATEST WAS ON THE HIGHWAY. I HAVE ALSO HAD IT STALL COMPLETELY AT LOW SPEEDS. I'VE HAD IT IN THE DEALERSHIP 3 TIMES AND THEY SAY THEY CAN'T REPLICATE IT. I HAVE HAD THE TRANSMISSION FLUSHED. IT STILL CONTINUES. IT FEELS UNSAFE TO DRIVE.

DRIVER'S DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE DURING SUB-FREEZING TEMPERATURES. FRONT PASSENGER DOOR AND REAR DOORS ARE NOT AFFECTED AND OPERATE AS DESIGNED. THE DANGER, OF COURSE, IS NOT BEING ABLE TO EXIT THE VEHICLE WHEN SAFETY REQUIRES AN EXIT. CYCLING THE POWER LOCKS DOES NOT CORRECT THE PROBLEM. HAVE NOT TRIED THE BACK-UP METAL KEY THAT FITS THE EXTERIOR LOCK ONLY. DRIVER'S DOOR WILL EITHER NOT OPEN AT ALL OR MAY OPEN ONLY 3" OR SO. IF IT DOES OPEN 3", THEN REPEATED ATTEMPTS MAY CAUSE IT TO FULLY OPEN.

THIS CAR IS AN EXTREME OIL BURNER. WE HAVE TO ADD OIL EVERY 1,000 MILES. THERE WAS A LAWSUIT AND SUBARU IS OFFERING TO REPLACE THE ENGINE BLOCK, BUT OUR DEALERSHIP SAYS THE CAR CONTINUES TO PASS THE OIL CONSUMPTION TEST. ALSO, THE CLUTCH JUST WENT OUT AT 58,000 MILES. AFTER AN ONLINE SEARCH, I AM SEEING THIS IS TYPICAL OF THIS CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BURLINGTON SUBARU (351 SHELBURNE RD, BURLINGTON, VT 05401) CONFIRMED THAT THE PART WOULD NOT BE AVAILABLE AT LEAST UNTIL JUNE OF 2019 TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT ON A SEVERAL OTHER OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION SUBARU SPOKANE VALLEY LOCATED AT 10000 E. SPRAGUE AVE, SPOKANE VALLEY, WA 99206 WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION VALVE BODY AND SOLENOID TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.*DT SUBARU CONTRIBUTED $1000 TOWARDS REPAIR AND DEALER SERVICE CENTER REPLACED VALVE BODY AND SOLENOID. AFTERWARDS NOISE FROM THE TRANSMISSION WAS WORSE THAN BEFORE REPAIR AND DEALER NOW REPORTS THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $9,300. SUBARU USA OFFERED ONLY $1,500 TOWARDS THIS REPLACEMENT.*DT*JB*LN*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT CALLED SUBARU OF ROCHESTER AT 507-285-4777 (LOCATED AT 4840 MAINE AVE SE, ROCHESTER, MN 55904) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING EARLY IN THE MORNING WHEN THE CAR, A 2013 SUBARU OUTBACK, STARTED TO ACT UNPREDICTABLY;REVVING AND JUMPY. I WAS SCARED TO CONTINUE DRIVING IT IN THAT STATE AND PULLED INTO A PARKING LOT. IT SEEMED CLEAR IT WOULD NOT MAKE IT UP THE 8 % GRADE HILL THAT WAS 1/4 MILE OR SO FURTHER DOWN THE ROAD. I HAD TO BE TOWED OUT OF THE LOT TO THE LOCAL SUBARU DEALER. I UNDERSTAND SUCH TOTAL FAILURE TRANSMISSION EVENTS ARE A KNOWN SUBARU ISSUE FOR MY MODEL AND YEAR. I AM VERY UPSET THAT THERE WAS NO RECALL AND NOW SUBARU IS SAYING THEIR VOLUNTARY EXTENSION OF THE WARRANTY EXPIRED AND THEY WON'T PAY FOR THE NEW TRANSMISSION. THEY HAVE OFFERED $2500 IN A GESTURE OF GOOD WILL, BUT THAT WILL NOT COME CLOSE TO COVERING THE COST OF REPLACING THIS DEFECTIVE TRANSMISSION. SUBARU SHOULD ISSUE A RECALL FOR THESE DEFECTIVE TRANSMISSIONS THAT WERE INCLUDED IN THE "CUSTOMER SATISFACTION" EXTENDED WARRANTY BEFORE SOMETHING DISASTROUS OCCURS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE DEALER (LARRY H. MILLER SUBARU BOISE, 11196 W FAIRVIEW AVE, BOISE, ID 83713, (208) 514-0903) SCHEDULED AN APPOINTMENT, BUT THEN CANCELED IT THE WEEKEND BEFORE INDICATING THAT THE REMEDY AND PART WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WILSONVILLE SUBARU (9200 SW BAILEY ST, WILSONVILLE, OR 97070, (503) 946-9203) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WAS DRIVING SOUTH ON I-5 NEAR ORLAND, CA ON 12/26/18 WHEN MY OUTBACK BEGAN SHAKING AND ATTEMPTING TO "BRAKE" (I WAS DOING BETWEEN 65 - 70 MPH). I LOOKED DOWN AND THE PARKING BRAKE SIGNAL WAS ILLUMINATED. (I HAD NOT ENGAGED THE BRAKE.) I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I DISENGAGED THE BRAKE AND RESUMED. IT HAPPENED AGAIN. I PULLED OFF THE ROAD AND CALLED MY SUBARU DEALERSHIP, CARLSEN SUBARU, REDWOOD CITY, CA. I DISENGAGED THE BRAKE -- BUT THE BRAKE KEPT TRYING TO RE-ENGAGE. I COULD DRIVE BUT ONLY HAVE CONSISTENTLY AND CONSTANTLY MAKING SURE THE BRAKE WAS NOT ENGAGED. THE BRAKE LIGHT WOULD FLASH ON AND OFF PERIODICALLY. I IMMEDIATELY TOOK THE CAR INTO THE DEALERSHIP ON 12/27/18. AS SUSPECTED, THE DEALERSHIP DIAGNOSED THE PROBLEM AS THE PARKING BRAKE MODULE. THE CHARGE WAS $185 FOR DIAGNOSIS AND ANOTHER ESTIMATED $1,250 FOR THE REPAIR. (SEE ATTACHED DIAGNOSTIC/ESTIMATE) ONE OF THE SERVICE TECHNICIANS GAVE ME THE NATIONAL SUBARU CUSTOMER SERVICE NUMBER -- I CALLED AND ALERTED THEM. THEY ARE INVESTIGATING. HOWEVER, LATER THAT EVENING I DISCOVERED SUBARU HAS RECALLED 27,000 2010-2014 OUTBACKS & LEGACYS WITH FAILING PARKING BRAKES. THE SUBARU RECALL IS OFFERING REPLACEMENT OR EXTENDED WARRANTY PROVISIONS DEPENDING ON WHETHER THE CAR IS MANUAL OR AUTOMATIC TRANSMISSION (WITH AFFECTED VIN NUMBERS). (RECALL BEGAN IN OCT 2018. I HAVE RECEIVED NO NOTIFICATION.) THE NATIONAL SUBARU REPRESENTATIVE MADE NO MENTION OF THE CURRENT RECALL TO ME. I WENT TO THE DEALERSHIP AGAIN THIS MORNING (12/28/18)--GOT A COPY OF THE DIAGNOSIS/ESTIMATE. THE SERVICE TECHNICIANS DO NOT SEE THE RECALL IN THEIR SYSTEM WITH MY VIN NUMBER. THIS APPEARS TO BE A SIMILAR ISSUE TO OTHERS REPORTED IN THE RECALL -- SUBARU SHOULD LOOK CAREFULLY AT OTHER VEHICLES WITHIN THOSE SAME YEAR/MODEL RANGES. I FEEL THE CAR MAY BE DANGEROUS TO DRIVE.

MY ORB WAS WORKING FULL TIME THAN JUST QUIT WITH WHEELS STRAIGHT, BUT WOULD WORK WITH QUARTER TURN AND NOW WON'T WORK AT ALL

GRINDING COMING FROM TRANSMISSION. THE VEHICLE STALLS OR DELAYS IN THE TRANSMISSION WHEN TAKING OFF FROM STOPS. IN ONE PARTICULAR INSTANCE, THE CAR HAD SUCH A DELAY IN HEAVY TRAFFIC THAT WE COULD HAVE HAD AN SERIOUS ACCIDENT IF HUSBAND HAD NOT PULLED OVER TO GET OUT OF THE WAY. ANOTHER TIME IT DELAYED FOR OVER 20 SECONDS AT A STOP LIGHT AND SOMEONE NEARLY REAR ENDED US. 2 SEPARATE TECHNICIANS FROM TWO SEPARATE DEALERSHIPS RECOMMENDED REPLACEMENT OF TRANSMISSION. DURING THEIR TEST DRIVE BOTH FELT A SHUDDER AROUND 25 MPH AND REPORTED A NOISY TRANSMISSION. OTHER DIAGNOSIS WAS PERFORMED FINDING NO OTHER ISSUES. THE ISSUE STARTED 120,000 MILES BUT TECHNICIAN SEEN UNIT AT 128,572 MILES IN WHICH HE STATED REPAIRS FOR THE REPLACEMENT OF THE TRANSMISSION WOULD BE BETWEEN 8,000 AND 10,000. THIS IS OUR MAIN VEHICLE AND IS UNSAFE AND UNRELIABLE TO CONTINUE TO USE.

LEAKING SEAL ON ENGINE

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE). THE CONTACT HAD BEEN WAITING OVER THREE MONTHS FOR THE PART. THE RECALL LETTER STATED THAT THE PART WAS NOT AVAILABLE. GROOVE SUBARU (5300 S BROADWAY, ENGLEWOOD, CO 80113, (720) 279-9409) AND THE MANUFACTURER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE A SOLUTION AND PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" THE TRANSMISSION STARTED FAILING AT AROUND 105K. IT TURNS OUT THIS IS A KNOWN PROBLEM BY SUBARU AND AFTER TALKING TO CUSTOMER SERVICE, THEY REFUSED TO FIX THE ISSUE OWING TO THE FACT THAT IT WAS OVER 100K MILES. THEY GAVE EXTENDED WARRANTIES FOR VEHICLES BUT ONLY UP TO 100K. I THINK THAT THIS SHOULD HAVE BEEN AN ACTUAL RECALL AND NOT AN EXTENDED WARRANTY. ITS A MAJOR SAFETY CONCERN THAT SUBARU IS AWARE OF.

I AM THE ORIGINAL OWNER OF THIS VEHICLE. THE TRANSMISSION FAILED AT AROUND 71,000 MILES WITH A 60,000 MILE WARRANTY. SUBARU OFFERED TO ASSIST WITH THE COST OF THE REPAIR IN THE AMOUNT OF $3,600. MUCH LATER SUBARU REIMBURSED THE FULL AMOUNT OF THE REPAIR. I BELIEVE THIS ACTION WAS TO AVOID A RECALL. THE VEHICLE IS NOW AT AROUND 131,000 MILES AND THE TRANSMISSION HAS FAILED AGAIN. SUBARU HAS OFFERED A $1,000 CREDIT ON A NEW SUBARU AS COMPENSATION. I EXPECTED AT LEAST A 60,000 MILE WARRANTY ON MY 2ND TRANSMISSION BUT SUBARU INFORMED ME THAT THE WARRANTY WAS ONLY FOR 24 MONTHS OR 24,000 MILES. I BELIEVE THAT SUBARU KNOWS THAT THESE TRANSMISSIONS ARE DEFECTIVE AND SHOULD BE RECALLED. IN MY OPINION THE ORIGINAL REPAIR BY SUBARU WAS NOTHING MORE THAN A TEMPORARY PATCH JOB AND NOT AN ACTUAL FIX FOR THE TRANSMISSION. ON BOTH OCCASIONS THE TRANSMISSION BECAME VERY LOUD WHILE DRIVING AND APPEARED TO BE IN IMMINENT DANGER OF COMPLETE FAILURE.

I HAVE NOTICED MANY COMPLAINTS AND PERSONALLY HAVE, S NON WORKING HORN AND S NON OPENING GAS COMPARTMENT IN MY SUBARU. I BELIEVE THE NON FUNCTIONING HORN PRESENTS A SAFETY HAZARD IN ALL THE SUBARU MODELS WHO HAVE IT/ WHICH THROUGH RESEARCH ARE MANY. NO CONSUMER SHOULD BE REQUIRED TO CORRECT A DEFECT THST IS IN FACT PRESENT IN SUBARU VEHICLES THROUGH NO EAR AND REAR OR CAUSE OF THE CONSUMER. I EXPECT THIS TO BE REPAIRED VIA RECALL . ALSO IT IS KNOWN THAT THE GAS COMPARTMENT DOES NOT OPEN IN VEHICLES AS WELL- THROUGH NO CAUSE BY THE CONSUMER.

WHILE DRIVING THE TRANSMISSION LIGHT STARTS FLASHING ALONG WITH THE BRAKE LIGHTS MANY WARNING LIGHTS AND I DROVE IT RIGHT TO THE DEALER JUST A COUPLE MILES AWAY THEY TESTED IT SAID THE TRANSMISSION IS NO LONGER FUNCTIONING PROPERLY THE CAR WAS MAKING A LOW PITCHED RUMBLING SOUND FOR A FEW WEEKS BEFORE THAT AND FOR A LONG TIME THERE WAS A DELAY WHILE PUTTING THE SHIFTER IN TO PARK BEFORE THAT FOR OVER YEAR AND A HALF WHILE I WAS DRIVING WHEN I WOULD SLOW DOWN TO A STOP THE ENGINE WOULD SLOW DOWN WHERE IT SEEM LIKE IT WAS GOING TO STALL OUT DEALER CHECKED IT AND SAID THE TRANSMISSION WAS OK THAT WAS OVER A YEAR AGO NOW ONE MONTH OUT OF THE EXTENDED WARRANTEE IT CONKS OUT COMPLETELY AND SUBARU DOES NOT WANT TO DO ANYTHING ABOUT IT I WONDERED IF YOU ARE STILL TALKING ABOUT DOING A RECALL ON THE TRANSMISSION BECAUSE SUBARU GOT AROUND IT BEFORE BY DOING THIS EXTENDED WARRANTY? THERE SHOULD BE A RECALL ON THIS FAULTY TRANSMISSION THAT THEY USED IN THIS 2013 SUBARU VEHICLE THANKS

MY SUNROOF SHATTERED WHILE DRIVING ON THE HIGHWAY UNDER NORMAL CONDITIONS, AND FOR UNKNOWN REASONS.

STEERING WHEEL VISIBLE VIBRATES AT 70+ MPH ON THE HIGHWAY DESPITE MULTIPLE REALIGNMENTS AND MECHANIC VISITS TO VARIOUS DEALERS. CAR SOMETIMES FIGHTS DRIVER TO VEER LEFT/RIGHT. IT IS DIFFICULT TO DRIVE (SOMETIMES EVEN EXHAUSTING). HAS BEEN AN ONGOING ISSUE FOR LAST 5 YEARS, PROGRESSIVELY GETTING WORSE. CAR HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND HAS BEEN MAINTAINED PROPERLY.

THIS 2013 SUBARU OUTBACK WAS PURCHASED IN DEC. 2013. THE ORIGINAL WARRANTY WAS FOR 60,000 MILES. AT SOME POINT, DUE TO ISSUES WITH THIS MAKE AND MODELS TRANSMISSION, THE WARRANTY OF THESE VEHICLES WAS EXTENDED TO 10 YEARS OR 100,000 MILES. THIS CAR NOW IS 5 YEARS OLD AND HAS 130,000 MILES AND THE SUBARU DEALERSHIP IS SAYING THAT THE TRANSMISSION NEEDS TO BE REPLACED AT A PRICE TAG OF $10,000. SUBARU USA IS OFFERING TO APPLY $1500 TOWARDS THE TRANSMISSION REPLACEMENT OR APPLY TOWARDS A NEW SUBARU. SUBARU USA KNOWS THAT THESE TRANSMISSIONS WERE DEFECTIVE OR THEY WOULD NOT HAVE EXTENDED THE WARRANTY. EXTENDING THE WARRANTY DOES NOT ABSOLVE SUBARU USA FROM THE RESPONSIBILITY OF INSTALLING DEFECTIVE TRANSMISSIONS. THIS 5-YEAR OLD AUTOMOBILE WITH 130,000 MILES IS NOW VIRTUALLY WORTHLESS. SUBARU USA INSTALLED DEFECTIVE TRANSMISSIONS AND SHOULD BE LIABLE FOR REPLACEMENT OF THE TRANSMISSION. THERE WAS NO ACCIDENT INVOLVED WITH THIS COMPLAINT.

WE HAVE OWNED THE VEHICLE FOR ABOUT A YEAR. A FEW WEEKS AGO THE TRANSMISSION STARTED MAKING A HORRENDOUS NOISE AND THE CAR IS NOW A VERY EXPENSIVE LAWN ORNAMENT. I HAVE HEARD FROM A MECHANIC FRIEND THAT THE SUBARU CVT TRANSMISSIONS ARE KNOWN TO HAVE ISSUES. MY HUSBAND HAD JUST PICKED UP OUR KIDS FROM DAYCARE AND WHEN HE WENT TO LEAVE THE CAR DIDN'T WANT TO GO IN GEAR AND MADE A GRINDING NOISE THAT IT CONTINUED TO MAKE. WE PARKED IT TO PREVENT FURTHER DAMAGE.

FOR SEVERAL MONTHS, SUBARU OF AMERICA WAS MADE AWARE OF OUR VEHICLE'S DANGEROUS PERFORMANCE. STALLING WHILE COMING TO A STOP, TURNING AS WELL AS A NOTICEABLE WHINING NOISE FROM THE CVT. THE VEHICLE WAS TAKEN INTO GILLMAN SUBARU SW DUE TO THESE ISSUES IN JULY, 2018, BEFORE THE END OF THE "EXTENDED WARRANTY". THE VEHICLE WAS MISDIAGNOSED AS HAVING BAD WHEEL BEARINGS AND POSSIBLY BAD SPARK PLUGS. BOTH ENDED UP TURNING OUT TO BE WRONG. WHEEL BEARINGS WERE CHANGED, SPARK PLUGS AS WELL. IN EFFECT, THE DEALERSHIP STALLED AND SOA EFFECTIVELY TOOK ADVANTAGE OF THIS TO DENY THE CLAIM. SHOULD THE NHTSA CARE TO HAVE AUDIO RECORDINGS OF VARIOUS CALLS THAT DEMONSTRATE THIS, PLEASE FEEL FREE TO CONTACT US. WE ARE NOW FORCED TO SEEK LEGAL RECOURSE AS SOA HAS DECIDED TO ACT IN BAD FAITH WITH A VERY DANGEROUS SYMPTOM. A RECALL, THAT FORCES THE MANUFACTURER TO ACT IN GOOD FAITH IS NEEDED. WE'RE FORTUNATE TO HAVE RECORDED CONVERSATIONS, TEXTS, E-MAILS THAT HOPEFULLY WILL SERVE US WELL. HOWEVER, THE IDEA THAT LEGAL RECOURSE IS REQUIRED IN AN EFFORT TO MOTIVATE OR FORCE A MANUFACTURER TO PERFORM IN GOOD FAITH IS UNREASONABLE AND ENTIRELY UNSAFE. HOW MANY OTHERS DO NOT HAVE THE PERTINENT CONVERSATIONS ON TAPE? A RECALL IS WARRANTED. AN AUTOMATIC TRANSMISSION THAT DIES WHILE TURNING NEED NOT BE THE STANDARD OF WHAT'S APPROPRIATE ON THE ROAD.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE, WINDSHIELD WIPER FLUID, CRUISE CONTROL, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY AND THE VEHICLE FAILED TO DRIVE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ON OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO SUBARU OF ORANGE PARK (LOCATED AT 7023 BLANDING BLVD, JACKSONVILLE, FL 32244, (855) 851-7200) WHERE IT WAS DIAGNOSED AND AN UNKNOWN FAILURE CODE WAS LOCATED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE CONTACT BELIEVED THERE WAS AN UNKNOWN SENSOR FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT PLANNED TO TOW THE VEHICLE TO SUBARU OF ORANGE PARK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

SUDDEN UNWANTED FORCEFUL ACCELERATION (SUSPECT AUTO CRUISE CONTROL GOT ENGAGED VIA EYESIGHT MALFUNCTION), COLLISION AVOIDANCE FAILED TO ENGAGE. BACK HOME SAFELY FROM A LOCAL GROCERY, PULLED THE CAR SLIGHT ON THE DRIVEWAY, STOPPED WITH FOOT ON THE BRAKE TO OPEN THE GARAGE, ABOUT TO HIT THE HOME LINK, MUST REMAIN STOPPED WHILE GARAGE DOOR OPENS BECAUSE DRIVEWAY SLOPES DOWNWARD, HEARD ENGINE ROAR WITH FOOT STILL ON THE BRAKE, CAR STARTED THROTTLE FORCEFULLY, GOT BEWILDERED, PRESSED HARD ON THE BRAKE; IT DID NOT RESPOND, THE CAR HIT HARD ON THE GARAGE AND BRICK WALL, CAUSING EXTENSIVE DAMAGES. AIR BAGS DEPLOYED, DRIVER WAS SENSELESS, BOTH DRIVER AND PASSENGER HURT, CAR IS DECLARED TOTAL. IT WAS VERY HOT AT ABOUT 4:15 PM, AIR CONDITION HAD BEEN RUNNING AT FULL FORCE ALL THE WHILE DURING THE SHORT 15 MINUTE DRIVE. THE DRIVEWAY HAS A 10 FT SLAB WITH UPWARD SLOPE, THE CAR STOPPED WITH FRONT WHEELS AT THE END OF THE FIRST SLAB. THE REMAINING DRIVEWAY IS ABOUT 30 FT ON A DOWNWARD SLOPE. I KEEP THE CAR TOTALLY STANDSTILL WHILE THE GARAGE IS OPENING. THE CAR WAS AT A SLIGHT ANGLE FACING SLIGHTLY TOWARD THE DRIVER SIDE CORNER OF THE GARAGE. THE CAR IS STILL ON MY DRIVEWAY: EVENT DATA RECORDER AND EYESIGHT DATA RECORDER SHOULD HAVE VALUABLE DIAGNOSTIC INFORMATION. THE IMPACT WAS VERY FORCEFUL: A COMPLETE BRICK WALL GOT DISPLACED BY ALMOST 1 INCH AT ONE SIDE AND THE DISPLACEMENT ON THE OTHER SIDE OF THE WALL CAUSED A TWO STORY LOAD BEARING BRICK COLUMN TO CRACK ON BOTH SIDES. GARAGE STRUCTURE AND ROOF GOT DAMAGED. THIS CAR IS MAINTAINED IN GOOD CONDITION AND NEVER HAVE BEEN IN ACCIDENT BEFORE. CALLED POLICE, BUT THEY DID NOT COME. LET ME KNOW ASAP IF YOU WANT DIAGNOSTIC DATA: I AM 100% SURE THAT THIS IS A MANUFACTURING DEFECT. I SAW COLLISION AVOIDANCE WORK IN MANY OTHER SITUATION, BUT THIS TIME, IT DID NOT WORK. THIS IS A SERIOUS PUBLIC SAFETY ISSUE HAPPENING A LOT WITH SUBARU.

REAR CENTER BRAKE LIGHT LEAKS EVERY TIME IT SPRINKLES AND RAINS CAUSING WATER TO POUR INTO THE REAR COMPARTMENT OF THE VEHICLE AS WELL AS CAUSING RUST IN THE TAILGATE AND OTHER AREAS. ALSO CAUSING MOISTURE AND MOLD IN THE CAR.

CVT TRANSMISSION MANY ISSUES INCLUDING THE TRANSMISSION OVERHEATING AND CAUSING THE CAR TO COMPLETELY SHUT OFF. PROBLEMS PERSEIST AND DEALERSHIP CAN FIND NOTHING WRONG INITIALLY , BUT THE TRANSMISSION HAS BEEN BECOMING WORSE AND WORSE SICNCE THESE ISSUES STARTED AND THE TRANSMISSION STALLS THE CAR.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING 50 MPH, THE VEHICLE WOULD DOWNSHIFT TO A LOWER GEAR WITHOUT WARNING. THE FAILURE INTERMITTENTLY RECURRED. THE VEHICLE WAS TAKEN TO CAPITOL SUBARU (LOCATED AT 920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 763-4024) WHERE DIAGNOSTIC TESTING WAS COMPLETED; HOWEVER, A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT CONSUMER STATED LOSES POWER SUDDENLY. *JB

I TOOK MY CAR IN FOR AIRBAG RECALL, THE BRAKE LIGHT INDICATOR FLASHES ON/OFF ON DASH, INTERMITTENT. SERVICE DEPT COULD NOT REPLICATE AT FIRST, DISCOVERED ELECTRONIC PARKING BRAKE COMPONENT FAULTY. PARKING BRAKE COULD ENGAGE WHILE CAR IS IN DRIVE OR FAIL ON HILL. CHARGING ME 1100 FOR REPAIR, SAYS ITS NOT UNDER WARRANTY OR RECALL. THIS IS SAME DEFECT/RECALL ON 2015 MODEL OUTBACK. DEALER SAYS NO RECALL FOR 2013 MODEL OUTBCAK. I DISPUTE THIS.

THE HEADREST POINTS AT A HARSH ANGLE FORWARD AND MAY CAUSE SEVERE NECK INJURY. TWO SEPERATE INCIDENTS: 1. MOVING FORWARD AT A LEFT TURN ANGLE, CARS HITTING EACH OTHERS RT FRONT. RESULT BRAIN STEM HEMORRHAGE AND BILATERAL HEMATOMA. APRIL 3, 2018 2. STOPPED IN TRAFFIC HIT FROM THE REAR. RESULT NECK STRAIN. MAY 10, 2018 *TT *TR

OUR 2013 SUBARU OUTBACK WAS TWO YEARS OLD WHEN THE TILT STEERING FEATURE WOULD NOT STAY LOCKED INTO PLACE. THE STEERING COLUMN FOR THE TILT STEERING WOULD NOT STAY LOCKED AND THE STEERING WHEEL WOULD DROP WHILE THE CAR WAS IN MOTION. THE CAR WAS TAKEN TO THE DEALERSHIP FOR REPAIR WHERE WE WERE TOLD THAT INTERNAL LOCKING MECHANISM HAD BROKEN AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. WHICH IT WAS REPLACED AND HAD HELD IN PLACE. IN MARCH OF 2018 THE TILT STEERING WOULD ONCE AGAIN NOT STAY LOCKED INTO PLACE CAUSING THE STEERING WHEEL TO DROP WHILE IN MOTION. IT WAS TAKEN BACK TO THE SAME DEALERSHIP, WHERE WE WERE TOLD THE SAME EXACT THING HAD HAPPENED AGAIN AND WOULD REQUIRE THE ENTIRE STEERING COLUMN TO BE REPLACED. THE BIGGEST CONCERN HERE IS SAFETY. THE STEERING COLUMN DROPPING WHILE THE CAR IS MOVING PUTS THE DRIVER AND ANYONE ELSE ON THE ROAD AT RISK. WE WERE NEVER PROVIDED A PLAUSIBLE EXPLANATION AS TO WHY THIS HAPPENED TO THE CAR NOT ONCE BUT TWICE. THE EXPLANATION GIVEN FOR THE REOCCURRING PROBLEM WAS 'NORMAL WEAR AND TEAR FROM USING THE TILT FEATURE TOO MUCH.' WE HAVE HAD OTHER SUBARU OUTBACKS WITH THE TILT STEERING FEATURE AND HAVE NOT EXPERIENCED ANY PROBLEM WITH THE STEERING WHEEL NOT LOCKING INTO PLACE.

SUBARU OUTBACK SELF-ACCELERATED (UNINTENDED ACCELERATION) ON MARCH 22, 2018 AS I WAS ATTEMPTED TO PARK THE CAR IN A PARKING LOT. DUE TO THE SELF-ACCELERATION THE CAR HOPPED OVER THE CURB IN THE PARKING LOT AND RAN OVER A BUSH. MY FOOT WAS NO WHERE NEAR THE ACCELERATOR AND EVEN WHEN APPLYING THE BRAKE, I HAD TO PRESS EXTREMELY HARD ON THE BRAKE TO STOP THE VEHICLE. WHILE IT SELF-ACCELERATED THE ENGINE MADE A LOUD REVVING SOUND. ON MARCH 23, 2018 THE CAR SELF-ACCELERATED AGAIN WITH MY HUSBAND DRIVING ON THE OPEN ROAD. AFTER THIS INCIDENT WE HAD THE CAR TOWED TO OUR CAR DEALERSHIP. SUBARU HAS HAD THE CAR SINCE MARCH 23 AND DENIES ANY PROBLEM WITH THE ACCELERATOR OR CAR.

"TAKATA RECALL" I CALLED A LOCAL SUBARU DEALER, LADIN SUBARU IN THOUSAND OAKS, CA, MULTIPLE TIMES REGARDING THIS RECALL. I LEFT MESSAGES EACH TIME, AND, EACH HOLDING WAIT TIME WAS LONGER THAN 20 MINUTES TO SPEAK WITH AN AGENT TO SET UP AN APPOINTMENT FOR A RECALL SERVICE. THEY ARE ACCEPTING OTHER APPOINTMENTS WITHOUT ANY TROUBLE, YET NOT THE RECALL CASES. IF IT IS A SAFETY-RELATED RECALL, LIKE THIS ONE, THEN IT SHOULD BE HANDLED MORE PROFESSIONALLY. CORRECTION MUST BE MADE.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING 60 MPH, THE BRAKES SEIZED WITHOUT WARNING. LAST WEEK, THE TRANSMISSION SEIZED WHILE IN TRAFFIC ON THE GOLDEN GATE BRIDGE. ON BOTH OCCASIONS, THE CONTACT HAD TO PULL THE VEHICLE OVER TO PREVENT A CRASH. THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED THREE TIMES TO MARIN SUBARU (595 FRANCISCO BLVD E, SAN RAFAEL, CA 94901, (415) 454-9240) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED FIVE ADDITIONAL TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 250,000.

MY CAR HAS BEEN CONSUMING OIL TO THE POINT WHERE IT HAS A D MINUS ACCORDING TO THE DEALERSHIP BUT HAS NOT FIXED THE PROBLEM AND IT KEEPS HAPPENING. THE FIRST TIME THEY SAID IT WAS ALMOST AN F. I HAVE ABOUT 3000 MILES ON IT WHEN IT NEEDS OIL .

TAKATA RECALL TKA-18: I RECEIVED A LETTER FROM SUBARU NOTIFYING ME OF THE RECALL ADVISING "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT" AND TO IMMEDIATELY CONTACT THE DEALER TO REPLACE THE FRONT PASSENGER AIRBAG. THE DEALER ADVISED THEY DID NOT HAVE PARTS AND IT MIGHT BE "MONTHS" BEFORE PARTS WERE AVAILABLE. AS THIS A MAJOR SAFETY ISSUE, THE TIME TO REPAIR OF "MONTHS" IS UNACCEPTABLE.

DRIVING DOWN THE HIGHWAY AT ~60MPH, THE SUNROOF SHATTERED, EXPLODING IN AN OUTWARD/UPWARD PATTERN FROM THE CENTER. THERE WERE NO VEHICLES IN PROXIMITY TO MINE, TO THROW A ROCK OR OTHERWISE CAUSE THE INCIDENT. THE WEATHER WAS VERY HOT OR COLD. OCCURRED YESTERDAY. 2013 SUBARU OUTBACK.