NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Subaru Outback. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Failure of front subassembly while driving. Car pulled hard to right while driving. Scary and dangerous. Inspection showed severe rust has eaten thru the metal. Car inoperable. Research shows it is a known problem. Recall required immediately, THANK YOU
My Subaru has some kind of electrical issues I was driving and car stopped would start again I had to towed to Arts repair shop they said was starter put new starter in 400 dollars later says it wasn't starter some kind of electrical and they dont do that electrical service they recommend Carlins automotive geico would not tow again I pd out of pocket they had it 2 days said could not figure it out put electrical meters on find nothing so decided to look at fuses again replaced #13 fuse said it started and thought was fixed (carry 15A fuses with me) Picked up that day drove it stopped and drove got it home next morning taking older client and standed again, im [XXX] I take of seniors that dont have family i see no recalls kept reading said updated 2024 an 2025 electrical issue with engine everyone stumped could this be the recall on it or issue (you look look im not only out of a car clients are left without me no fuses work now. The service center said could be this or that I can't go on guesses Im on limited income when you turn it on it tries to start stops try restart nothing no sound all lights on dash come it but no nothing to try and start subaru never given me no problems at all please help I found the electrical issues on your site INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. The under carriage has corroded creating a safety hazard. Senior dealer representative indicated verbally that 2010-2014 models years are the most prone. 2. If the under carriage fails the engine and transmission could fall out of the car potentially creating a serious issue. 3. The dealer brought the issue to my attention after performing an inspection of the car. 4. I was unaware of the issue until the dealer brought the issue to my attention. 2014 Subaru Outback. The car has been taken care of in a manner that exceeds the manual recommendations including always flushing the underside of the chassis during washes; especially the winter season. The car was taken to a dealer to have the intake manifold gasket looked at. The dealer took the opportunity to raise the car in the air, conduct an inspection and reported that the front carriage assembly is rusting away and considered dangerous. The Service Manager indicated that the model years 2010 to 2014 exhibit a high-degree of corrosion to the supportive member which holds the engine and transmission in place and if it fails could cause an extremely dangerous situation. What if any information has NHTSA compiled regarding these issues and Subaru's use of an under-designed, defectively manufactured part that could potentially cause a serious accident if the support structure collapsed? And if the NHTSA has conducted any research into this issue is there any option for a consumer to recoup or require Subaru to cover the cost of replacement which according to two Subaru Dealers is approximately $4,200. Below is a recap of the repair costs including parts and labor: CRADLE FRM CP OBK 2-3 Day QT 1 $842.66 20202AJ04B ARM ASSY F RH In Stock QT 1$173.41 901000346 BOLT FLG 14X128 In Stock QT 2 $8.18 / $16.36 20420XA000 LINK AY F STABILIZER In Stock QT 2 $72.85 / $145.70 20202AJ05B ARM ASSY F LH In Stock QT 1 $173.41 901000060 BOLT FLANGE In Stock QT 2 $2.88 / $5.76 The labor is calculated at 13.5 Hours @ $189.00
I purchased this vehicle in May 2024 within 2 months of purchase the eyesight function malfunctioned. I took it back to the dealership where I purchased it and they attempted to diagnose it at cost of parts and I ended up paying a few hundred dollars for that repair. That didn’t work and they offered to attempt something else but this was just guessing. Then a few months down the line I receive a post card in the mail for a ‘warranty extension’ on the exact issue I am having. I take it to the Subaru dealership once and they had me return a second time saying they couldn’t diagnose it at that time because the lights that appear on and off weren’t appearing for them. Returning a second time they said they were able to diagnose the issue but the warranty only covers 75%. The remaining 25% that’s left to me comes to $1098.34. The issue I have with this is being it is a safety concern. The features eyesight provides are to be additional safety features. The biggest one being the cruise control that has gone out on me while using it. Going high velocity down the freeway using it and it shuts off completely, luckily I it hasn’t caused an accident and there hasn’t been anyone behind me when it happens and no one to close in front of me but this has happened on multiple occasions to myself, my boyfriend and most recently a friend when we went out of town when I didnt think to inform her of it. We no longer use the cruise control being it is scary and a risk to our safety. I have escalated to Subaru of America who says that it is a warranty extension to care for their customers but the representative I spoke with denied it being a known issue. He says the warranty expired in 2016 for my vehicle but Subaru extended it as to care for the customers. With that in mind I do not think I’m the only one with this issue and concern or else why would they put this extension out if they’re no just trying to be compensated and avoid a recall for the issue.
The contact owns a 2014 Subaru Outback. The contact stated while driving 50 MPH or above, the front end and the steering wheel were shaking abnormally. While driving at various speeds, there was a metallic grinding sound coming from the passenger side of the vehicle. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard and the braking distance became extended. The contact stated that the brakes were squeaking while the brake pedal was depressed. The contact stated that the brakes, check engine, power steering, and engine overheating warning lights were illuminated. The vehicle was taken to the dealer seven times; however, the dealer was unable to determine the cause of the failures. The contact stated that the dealer replaced the passenger’s side rear wheel bearing. The manufacturer was not made aware of the failure. The failure mileage was 201,206.
For several years, the nav/camera/radio screen goes black. Only turns back on when car is turned off and restarted, then does it again. It is available for inspection upon request. I almost ran into pedestrian at grocery store without backup camera and have had many more incidents like this. Dealership I visited won't look at it unless I pay. Independent Subaru service provider saw this and said to contact you to help with "service campaign" as other clients of his have mentioned same complaint. No warnings/messages prior to failure or patterns for when it happens. Just happens at random times while driving.
I was in a store parking lot, putting purchases into the trunk of my 2014 Subaru Outback. The rear gate had been opened for about five minutes. As I was leaning into the trunk, as I'd just done 2 or 3 times, with no warning I suffered, a sudden forceful blunt impact on the back of my head. I was so startled, I didn't know for a second what had happened, then realized, I couldn't move, as the rear gate was on top of me. I lifted it up off my head. It was quite heavy as there was no help from the hydraulic arms. I stepped back, while holding the gate/door, and let it go. It rapidly slammed shut. I tried to open it again, and realized the hydraulic arms were not activating to lift it. Each time it is opened, it only stays open for as long as I hold it and then slams closed. It is clear how I or my family could have been seriously injured or killed. If I had looked up to close the gate in the second preceding the failure, the gate would have come down on my face. I or a family member could have had hands or arms crushed when the gate crashed down, and would have been trapped under the gate until help came. I have not used the trunk since the incident as am trying to get Subaru to repair it this week. The problem remains, exactly the same and can be replicated by anyone. There were no warning messages that this was coming and no previous signs that the hydraulic system was going to imminently malfunction and fail. I have seen other reports by Subaru Outback owners that they have had similar failures with their gates and one was almost identical to my situation.
Water was coming out of my eyesight camera on the drivers side after a rain
I am just the mechanic and this is my customer's vehicle, but whilst doing some regular maintenance on the vehicle and also replacing part number 383485200 which Subaru calls "HOLDER, AXLE BRG" due to a crack which ran thru one of the 5 fastener holes. Upon normal cleaning of the threads in the rear differential casting where the "holder, axle brg" is bolted up to the left output shaft side I noticed a massive cavity in the casting which was drilled into and tapped for a bolt. This cavity is so large it presents a huge risk of catastrophic rear differential failure resulting in potential loss of control and increasing the risk of a crash. When I called the dealership to obtain the answers to the questions I know my customer is going to ask me, they shrugged it off as no big deal and couldn't even get me a price on a new rear diff housing or complete assembly. Using my brake rotor thickness calipers I was able to measure what I believe is the closest part of the cavity to the hole where the "holder, axle brg" is fastened in place. This "holder, axle brg" is the output shaft seal housing, plus, the outer race for the differential carrier is pressed into this component. Making it quite a critical component of the delicate innerworkings of a differential. Just a few ten-thousandths out of tolerance and the ring and pinion gears will destroy one another, the cavity in the casting right in a bolt hole creates potential for the differential carrier to not receive the proper bearing preload greatly reducing the life of the bearings, and in the worst case, the cavity could cause the rear differential to crack under heavy load which could cause a catastrophic failure, locking up the rear differential causing the vehicle to skid uncontrollably.
The car had been recently serviced through the dealer and had 66,000 miles (9 yrs old). It was 6k miles past warranty. While driving, the radiator hose exploded—loud noise, white steam, and all the warning lights came on and the car heated up. I had the car towed and was told that the radiator hose, the radiator and the head gasket had been destroyed and the engine would need to be rebuilt. The car was essentially a total loss given the repair costs. There was no warning at all that anything was wrong with the car prior to the engine blowing. It is my understanding that many years of Subaru Outbacks have required recalls for head gasket problems.
The innermost taillight located on the liftgate melted the taillight housing and burned the socket in which it sits. This could have started a fire putting the safety of those in the vehicle and on the road at risk. The problem has not been inspected by a dealer or any other party. The taillights are available for inspection and the bulbs as well. there was no warning. The problem was noticed because the bulbs burned out and needed replaced. they have been replaced by me with LED bulbs to reduce the risk of fire or more damage. the problem was discovered on 8/23/2023. It is unknown when this problem started.
Valve body transmission module failed at 118k with no prior warning There are some subaru bulletins that say up 120k. Dealership i bought it from told me 100k. I was never notified this issue was a recall. It could have potentially caused an accident if the transmission failed on the highway.
My 2014 Subaru Outback, with only 42,000 miles on it, is unfortunately among the 3% (per Consumer Reports) with undiagnosable, therefore, unrepairable, brake failure issues. The brake failures began in April 2023 as I pulled out of my driveway in the Tucson Mountains, headed into town. On the downhill, I pressed my brakes to slow down. My foot went to the floor - no brakes. Terror! I pumped the brakes and gradually they came back. Luckily, no one was ahead of me. The brake fluid was down a very slight bit, so I brought it back up. No problem for two weeks, until the exact same thing happened again. Tucson Subaru has an excellent Service Center. I've kept the service on my Subaru up, so I booked in for a regular tuneup, plus advised them of the brake issue. The shop mechanic flushed the brake cylinder along with the usual tuneup: brake pads, etc. There was no problem for about two more weeks when brakes failed again. Took back to Subaru on a Friday. They kept over the weekend, but by Monday afternoon, brakes were still working "fine". They Ubered me to test, but I didn't need to even pull out of parking lot, everything seemed okay. Took my Outback home and all okay until brakes failed again. Took on AAA's and my friends' recommendations to Tucson's Primarily Japanese auto shop. The brakes failed once more in the interim, but worked fine at the shop. The owner thought possible a failing ABS unit. However, both Tucson Subaru/Primarily Japanese were reluctant to try replacing either the brake cylinder or the ABS unit as both are expensive fixes and they were unable to duplicate the failure. In the meantime, I went online and found that other owners of Outbacks across a range of years/mileage had the same problem - and the same results, none of fixes reliably worked. That included flushing/replacing the brake cylinder, the ABS unit, cleaning/replacing brake pads, etcs. Some owners were not as "lucky" as I was. The car is parked.
Air bag Passenger light on and blinking .
I noticed when driving that my horn had stopped working. I am unsure if this is related to the airbag replacement or some other issue. The concern is that most people do not check their horns for functionality before it is really needed. I was able to get it repaired at a cost of 529.58
Suburu Outback had been showing signs of needing more oil between routine changes and frequent top-offs. When took to a Suburu Dealer in September 2021, prior to reaching 100,000 miles, Suburu said it was normal. Now at 118,000 miles as of November 2022, the engine jerks and makes noises. Upon taking to Suburu, short engine block repair was recommended, which would cost over $6,000. The issues of needing repair align with the 2016 extended warranty bulletin put out for other Suburu Outbacks, which goes through 100,000, but we were told that the VIN is outside of the extended bulletin and we are out of warranty. Being told our oil consumption is normal but suddenly experiencing a deterioration in the engine so suddenly is concerning; the jerky engine is not safe for the passengers or others on the road.
I was driving home on a road I drive on regularly at 40 mph. The car unexpectedly accelerated to a high rate of speed causing me to go off the road. I was unable to stop. The brake pedal went to the floor. The car went airborne, just missing a huge tree. It slammed into the ground & continued on to crash into 3 cars & someone’s garage! The car continued to rev & was bouncing back & forth between the 2 vehicles in the garage. The engine continued to rev after I got out. The homeowner shut it off. He said my brake lights were flashing on and off on the dash. The air bags never deployed. I have a witness. I wasn’t able to do anything!! I’ve since learned there’s a class action lawsuit against Subaru for this problem. Please do something about this. I could be dead, that homeowner that was in his garage could be dead right now. All I want is for people to be aware of this & for Subaru to get held accountable. It’s not right that they are aware of this and doing nothing about it!!
Parking break did not disengage. It also blocked the key hole and car could not be moved. I called AAA and they could not even tow it because the gears would not switch from parking to neutral. While manipulating the car, the AAA technician does not know how, but was able to move the key and the gear, and then the car could start. After some online research, there has been recalls for this problem in Australia in Subaru Outbacks of around this year. Since AAA technician did not have to move in the end the car, there is no receipt of this event. It has happened twice by now.
my air bags didn't deploy when I hit a tree, and the seat belt gave loose. A police report was filed, and the car was evaluated by a collision center. The insurance company has not yet evaluated the vehicle. The air bag indicator light indicated the air bags were in good working order. I slid off the road in snow and hit a tree dead on and my entire front end crumpled, but my air bags didn't deploy and my seat belt was fully extended when I exited the vehicle to get into the ambulance.
The contact owns a 2014 Subaru Outback. The contact stated that while driving the oil warning light illuminated and he added more oil. The contact stated that the oil level was low. The contact noticed that several times the oil level was low prior to the normal mileage interval to change the oil. The contact stated that the vehicle was taken to an independent mechanic who stated that the oil was low. The failure was not diagnosed or repaired, however, the independent mechanic stated that the failure could be related to a mechanical engine issue. The contact stated that he found a Technical Service Bulletin Number: 02-157-14R; NHTSA ID Number: 10188219 (Power Train, Engine) which he related to the failure. The contact stated that he recently had an oil change at 88,000 and the oil warning light illuminated at 91,217. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.
The contact owns a 2014 Subaru Outback. The contact stated while the vehicle was at a standstill when the contact saw unknown warning lights were flickering on and off. The contact parked the vehicle and went inside a store when approximately 10 minutes later the vehicle was on fire. Fire marshals and police extinguished the fire and a report was taken; no one was injured. The vehicle was then towed to an insurance lot where the contact was awaiting a diagnosis. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 64,000.
Driving at highway speeds with over half a tank of gas and car just shut down, no warning lights, no noise just shut down and lost all control. Fortunately was able to safely move to shoulder. Sat there for a few minutes, called subaru dealer (no suggestions though i now know there is a recall (NHTSA 21V587000) for an identical problem in newer subaru outbacks and also plenty of online sites suggesting this has happened to other outbacks. Car restarted and we were able to complete our ride home, very scary to think of what could have happened if we were in a different situation of traffic or highway conditions.
The contact owns a 2014 Subaru Outback. The contact stated that while the key was in the ignition with the transmission in park(P) with the brake pedal depressed, the vehicle moved inadvertently. The failure occurred while the vehicle was on an incline. The contact took the vehicle to the dealer who was unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 630,000.
Horn malfunctions. Press horn on steering wheel is dead silent. However, if I enable the Panic button on key, the alarm sounds. When I start the car after pressing Panic button, the horn I steering wheel works. Sporadic operation.
The Roll Connector Harness failed, and use of the horn was disabled. It is due to the mechanical steering of the vehicle, and fails over time. As a multiple Subaru owner this has been a topic of safety with most of the owners with 2014 Subarus. Subaru changed the design/engineering of this part in 2016 due to the concern. Because they won't issue a recall, and the cost of repair is high ($400+), mainly due to the location of the part, many will not fix the issue. There is no way to warn other drivers or deer without use of the horn. This has put me in harm's way multiple times until I finally got it fixed. I have contacted my dealer who says it is one of the more common issues they see with this year and probably 2015 as well. It needs to be recalled so everyone with this problem can get their cars fixed instead of Subaru charging for a known problem and making money over safety.
The center differential or Viscous Coupling locks up after any extended highway driving. The car lurches when turning sharply. This is a 6-speed manual transmission. This started at around 70,000 miles and is getting progressively worse now at 80,000 miles. The tires have always been all the same, inflated according to spec. New tires at about 72,000 miles. From online research, the Viscous Coupling on Subarus fails very frequently. This is a defective design resulting in a safety hazard, and requires expensive replacement.
THE REAR VIEW CAMERA WAS NOT DESIGNED OR MANUFACTURED PROPERLY AND IT ALLOWS MOISTURE TO GET INTO THE CAMERA ITSELF. AFTER A WHILE THE CAMERA WITH FUZZY PICTURE AND EVENTUALLY YOU CAN NOT VIEW THINGS PROPERLY OR SEE THEM AT ALL. THERE ARE MANY OTHER COMPLAINTS BY OTHERS ON THE INTERNET. THIS MAKES IT UNSAFE TO BACK THE CAR UP IF TRYING TO USE THE CAMERA TO ASSIST IN CLEARING THE PATH ESPECIALLY AT NIGHT.
1. REAR LIFTGATE WILL NOT OPEN WHEN USING REMOTE OR SENSOR ON VEHICLE. ONLY WAY TO OPEN IS TO CRAWL FROM INSIDE TO THE BACK, POP A LID AND THEN MANEUVER LATCH RELEASE. NO WAY TO OPEN LIFTGATE FROM OUTSIDE THE VEHICLE. I'M 66 AND DISABLED. 2. EXCESSIVE OIL USE REPORTED BY TECHNICIANS DURING OIL CHANGE.
ORIGINAL FRONT BRAKE PADS HARDLY WARN AFTER 100000 MILES. REAR BRAKE PADS WARE OUT AT ABOUT 30000 MILES. CHECKED TEMPERATURE OF FRONT ROTORS AFTER DRIVING BARELY WARM, REAR BRAKE ROTORS EXTREMELY HOT.
The ODS in our 2014 Subaru Outback has failed, and there is a constant beeping indicating that the air bag system is not functioning properly. This was definitely an issue the last two winters, too, but with covid quarantine and illness, we were not able to address it then. The airbag warning lights and sounds persist whether the seat is unoccupied or occupied by a child (14 or 16) or adult. The dealer has diagnosed that the passenger seatbelt switch is also not working properly. Their recommended remedy is replacing the entire seat base (~$1,300). This vehicle also had a recall of the passenger side airbag inflator, which was replaced in May 2019 when our mileage was 88,000. The issue started when weather turned cold in the winter of 2019. When it is below about 45 degrees, the beeping starts, and it only ceases when the vehicle is warmed up and the engine is turned off then on again. Our temperatures here in Eastern Washington get up to 115 in summer and down to 10 in winter. We are thinking that this ODS defect may be due to a loosening of the components during the airbag service or the exact same faulty ODS component that was recalled in the Subaru Forrester recall (NHTSA campaign number 19V701). It is important to us to have a functional airbag in case of a crash.
I AM UNABLE TO REMOVE MY VEHICLE KEY FROM THE IGNITION AFTER PLACING MY 2014 SUBARU OUTBACK INTO THE PARK POSITION WHILE THE VEHICLE IS STATIONARY AND I WANT TO GET OUT OF IT. THIS IS ALSO HAPPENING TO MY FATHER'S 2016 SUBARU OUTBACK. I DON'T WANT TO LEAVE THE KEY IN THE IGNITION WHEN IT IS PARKED ON A STREET. I CAN'T LOCK THE VEHICLE WITH THE KEY IN THE IGNITION BECAUSE I WOULDN'T BE ABLE TO GET BACK INTO IT UNLESS I CARRIED A SECOND KEY. PLEASE POST THIS FOR OTHER USERS. IT SEEMS A VEHICLE DEFECT AT LEAST WITH A SUBARU OUTBACK AS ANOTHER FRIEND ALSO HAD THIS HAPPEN TO HER. IT COST OVER $300 TO GET REPAIRED. THANK YOU.
WHEN I PURCHASED THE VEHICLE NEW, I WAS TOLD THAT THE OIL CHANGE NEEDED TO BE COMPLETED EVERY 7,500 MILES. ALMOST IMMEDIATELY, THE LOW ENGINE OIL LIGHT WOULD COME ON SHORT OF 7,500 MILES. SUBARU CHANGED WHEN THE OIL NEEDED TO BE CHANGED FROM 7,500 TO 6,000 MILES DUE TO THE OIL USAGE WITH THE ENGINE IN THIS OUTBACK YEAR. RECENTLY, I CANNOT DRIVE MUCH BEYOND 3,000 MILES WITHOUT THE LOW ENGINE OIL COMING ON AFTER NEW OIL CHANGES BY THE DEALERSHIP!! IT APPEARS AS THE VEHICLE AGES THE ENGINE OIL LIGHT IS COMING ON SOONER AND SOONER!! I CHECKED THE OIL LEVEL AND IT IS LOW WHEN THE LIGHT DOES COME ON. I FEEL SOMETHING IS VERY WRONG AND SUBARU NEEDS TO RECTIFY THE PROBLEM WHICH IS BECOMING VERY SERIOUS. THIS IS MY FIRST SUBARU AND I'VE NOT EXPERIENCED THESE ISSUES WITH ANY OTHER VEHICLE THAT I'VE OWNED FOR THE PAST 30+ YEARS. THANK YOU FOR YOUR TIME.
I WAS ON THE HIGHWAY, AFTER DRIVING A LITTLE MORE THAN TWO HOURS. THE DASH BOARD LIT UP WITH MANY OF THE "TROUBLE LIGHTS". THE BRAKE LIGHT BEGAN FLASHING, EYE SIGHT WAS LIT, MEANING THAT IT WAS NO LONGER ENGAGED. AT OIL TEMP. CHECK ENGINE TRANSMISSION. ALL OF THE ABOVE. I AM LOOKING AT A PICTURE THAT I TOOK SHOWING THE MILEAGE AND THE WARNING LIGHTS. THE CAR CONTINUED TO OPERATE, WITHOUT ANY HESITATION AND I FELT THAT IT MUST "JUST BE AN ELECTRONIC ISSUE". IT HAPPENED TO ME ONCE BEFORE, ABOUT TWO YEARS AGO. I TOOK IT TO AN AUTO PARTS STORE FOR A QUICK DIAGNOSTIC AND THE GUY SAID IT WAS FINE TO DRIVE UNTIL I COULD GET BACK HOME TO THE DEALERSHIP. TWO DAYS LATER, THE WARNING LIGHTS DISAPPEARED! I UNDERSTAND NOW FROM VARIOUS THREADS ON THE INTERNET, THIS IS A COMMON PROBLEM WITH THE SUBARU'S CVT. IT IS SAD BECAUSE THEY APPARENTLY HAVE BEEN INFORMED OF THIS ISSUE AND THEIR ONLY RESPONSE IS A REPAIR TO THE CVT ($1500-2000) OR A NEW TRANSMISSION ALL TOGETHER ($5- 8K). I BOUGHT THIS VEHICLE AS NEW... I HAVE NOT OWNED A SUBARU BEFORE BUT WANTED THE "SECURITY OF A RELIABLE CAR". I DID PURCHASE THE EXTENDED WARRANTY, BUT THIS HAPPENED AFTER THE 100K MILES SO I HAVE NO RECOURSE. PLEASE HELP ALL OF THE SUBARU OWNERS OUT THERE!! IT'S NOT JUST THE OUTBACK MODEL, BUT SEVERAL OF THEIR VEHICLES AND IT SEEMS THAT IT IS SOMETHING THAT HAS BEEN HAPPENING OVER THE YEARS BUT THEY HAVE NOT BEEN MADE TO ADDRESS THIS DESIGN FLAW. SAFETY WISE-- I DON'T KNOW IF THE VEHICLE WILL JUST QUIT IN THE MIDDLE OF TRAFFIC, OR WHAT. WE TRIED THE "GENERAL FIXES" .... UNPLUG THE BATTERY FOR A FEW HOURS; WE PURCHASED A NEW GAS CAP SEAL; BUT NEITHER OF THOSE DID THE TRICK. I WANTED TO SEND MY CASE TO YOU BUT, ALSO, THIS COMING WEEK, I WILL BE DROPPING IT OFF AT THE DEALERSHIP TO SEE WHAT THEY HAVE TO SAY.
HVAC FAN CONTROL SWITCH AND CONNECTOR MELTED
THE CAR ENGINE DIES FOR A FEW SECONDS WHEN YOU MAKE A TURN OR ABOUT TO ENTER A HIGHWAY. THEN IT JUMPS AS IF NOTHING HAPPENED VERY DANGEROUS I AM SCARED TO DEATH. *TR
THE BACK-UP CAMERA STARTED FLICKERING WHEN BACKING IN PARKING LOT. THAT HAPPENED TWICE. THE NEXT TIME IT COMPLETELY STOPPED WORKING WHEN BACKING OUT OF DRIVEWAY. THE SCREEN DOESN'T EVEN SHOW THAT I'M BACKING-UP. *TR
CAR MAKES EXCESSIVELY LOUD ROARING, WHINING NOISE IN ACCELERATION; IT'S RESPONSE IS UNPREDICTABLE. IT DOESN'T SHIFT AND THE DIFFERENTIAL IS THE LIKELY SOURCE OF PROBLEM. CAR HAS BEEN PROPERLY MAINTAINED ALL ALONG.TWO INDEPENDENT MECHANICS REPORTED THE CVT MUST BE REPLACED. SUBARU SERVICE INFORMED ME AFTER 120K MILE SERVICING. IT CAN STALL WITHOUT WARNING ANYWHERE ANYTIME CAUSING ACCIDENT, INJURY ETC. THOUGH I'M TOLD IT'S DANGEROUS TO DRIVE SUBARU IS UNWILLING TO TAKE RESPONSIBILITY, EXCEPT PAYING HALF OF THEIR $8000 CHARGE FOR A RE-MANNED CVT...NO RECALL! WHAT'S IT GOING TO TAKE SUBARU? YOUR INTEGRITY IS COMPROMISED; YOUR CLAIM OF QUALITY IS FALSE. YOU WANT OWNERS TO PAY FOR YOUR TECHNOLOGY PROBLEM. THOUGH THE CVT HAS A LONG HISTORY OF FAILURE, SUBARU HASN'T SOLVED THE PROBLEM OR IMPROVED THE TECHNOLOGY. INSTEAD OWNERS PAY $4,000 FOR A NEW, FAULTY CVT AND SUBARU CONTINUES TO AVOID RECALL. BUYERS ARE THE LOSERS.
I HAVE CHANGE MY EMERGENCY BREAKS. HOWEVER.KEEP THE LIGHT ON.IDID TAKE TO SUBARU DEALER AND THEY TOLL ME NOT USES THE EMERGENCY BREAK..SAMETHING IS WRONG..
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE WHILE DRIVING AT APPROXIMATELY 20 MPH THE CONTACT'S VEHICLE T-BONED THE FRONT OF ANOTHER VEHICLE THE CONTACT SOUGHT MEDICAL ATTENTION FOR FIRST DEGREE BURNS AND A CUT ON ONE SIDE OF THE FACE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HIS VEHICLE T-BONED THE FRONT OF ANOTHER VEHICLE. AS A RESULT THE FRONTAL AIR BAGS DEPLOYED WITH EXCESSIVE FORCE. THE POLICE DEPARTMENT WAS PRESENT AND A REPORT WAS ISSUED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
MY BACK-UP CAMERA COMPLETELY STOPPED WORKING. THE CAR DOESN'T EVEN SWITCH INTO A MODE WHERE I CAN SEE THE CAMERA WHEN I SHIFT THE CAR INTO REVERSE; IT STAYS ON WHATEVER SCREEN IT WAS ON. NOTHING HAPPENED TO THE VEHICLE, IT JUST QUIT WORKING YESTERDAY AFTERNOON.
SINCE 5/2019 MY SUBARU HAS BEEN IN FOR SERVICE 5 TIMES DUE TO THE DASHBOARD LIGHTS FLASHING WHILE DRIVING. THE BRAKE LIGHT, CHECK ENGINE LIGHT, AND THE CRUISE CONTROL LIGHT. MY REMOTE STARTER AND RADIO DO NOT WORK EITHER. EACH TIME IT'S BROUGHT IN FOR THE SAME PROBLEM I AM GIVEN A DIFFERENT REASON, CHARGED A FEE AND SENT ON MY WAY, UNTIL IT HAPPENS AGAIN! GETTING A LITTLE TIRED OF HAVING MY CHAIN YANKED. SUBARU NEEDS TO DO A RECALL FOR THIS RECURRING PROBLEM.MY CAR RAN FINE UNTIL THE PASSENGER AIR BAG WAS CHANGED, DUE TO A RECALL.
OVER THE LAST YEAR, THIS VEHICLE HAS HAD TWO DISTINCT TAKATA AIRBAG RECALLS. I HAVE RECEIVED NOTICES FROM OUR DEALERSHIP AND FROM SUBARU CORPORATE, ATTACHED. I AM LIVING IN BOSNIA AS A US DIPLOMAT. THERE IS NOT A SUBARU DEALERSHIP IN THIS COUNTRY. I ACCOMPLISHED THE LAST RECALL, WITH SIGNIFICANT LOGISTICAL DIFFICULTY, WITH THE HELP OF THE SUBARU DEALERSHIP IN CROATIA. HOWEVER, THERE IS A CURRENT OPEN RECALL FOR THE PASSENGER-SIDE AIRBAG (RECALL ID BTM3-EFX). DESPITE MULTIPLE EMAILS TO THE DEALER (BYER SUBARU IN ALEXANDRIA, VA) WHERE WE PURCHASED THE CAR AND TO MY CONTACTS IN CROATIA, I HAVE NOT RECEIVED ANY ASSISTANCE. THE DEALERSHIP IN CROATIA WAS, SUPPOSEDLY, CONTACTING SUBARU ITALIA, BUT TO DATE, I HAVE NOT MADE ANY PROGRESS IN RESOLVING THIS RECALL. I VERY MUCH NEED GUIDANCE AS THIS IS A FAMILY CAR AND, ACCORDING TO THE RECALL NOTICES, THIS IS A SIGNIFICANT SAFETY ISSUE. WHEN I CONTACTED SUBARU CORPORATE IN THE PAST, I WAS ADVISED THAT, BECAUSE THE CAR WAS OVERSEAS, THEY BELIEVED THEY WERE ABSOLVED OF ANY RESPONSIBILITY, A RIDICULOUS CLAIM.
MY TRANSMISSION ON MY 2014 SUBARU OUTBACK BLEW ON ME IN DECEMBER 2019. I WAS IN MOTION TURNING OFF THE HIGHWAY TO AN INTERSECTION
CVT TRANSMISSION STALLED ON FREEWAY, THEN LOCKED UP, PUTTING US INTO SKID. VERY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN SERIOUS INJURY ACCIDENT. WAS ABLE TO RESTART AND LIMP TO EMERGENCY LANE. SPEED WAS 65 MPH ZONE. VERY SCARY FOR US. HAD PREVIOUSLY COMPLAINED TO SUBARU OF PROBLEM, BUT THEY DIDN'T GIVE IT A FULL DIAGNOSTIC AND SAID TO DRIVE IT UNTIL IT BROKE. WE HAVE OPENED A CASE WITH SUBARU AMERICA.
BATTERY FAILING PREMATURELY EVEN NEW. LEAVING DRIVERS AND OCCUPANTS STRANDED IN WINTER FREEZING , OR SUMMER HOT WEATHER. I HAD TOTAL OF 4 EPISODES OF BATTERY FAILURE IN MY 2014 OUTBACK BOUGHT NEW ON 8/12/2014. SUBARU FACTORY BATTERY FAILED TWICE WHEN CAR WAS LESS THEN 20K MILES IN JANUARY 2017, REPLACED UNDER WARRANTY, THEN AGAIN FAILED TWICE AGAIN WITH THE REPLACED BATTERY 11/26/2019 AT 47K MILES. SUBARU DEALER REFUSED TO REPLACE THE BATTERY THIS TIME STATING WARRANTY HAD EXPIRED. RESEARCHED ONLINE FOUND SIMILAR COMPLAINTS ABOUT SUBARU BATTERIES BELOW: VEHICLE 2015 SUBARU OUTBACK 2.5I LIMITED 4DR SUV AWD (2.5L 4CYL CVT) REVIEW I HAVE HAD PERSISTENT PROBLEMS WITH A DEAD BATTERY. IF I DON'T DRIVE THE CAR FOR AT LEAST ONE-HALF HOUR EACH DAY,THE ... 3.9/5(196) MILEAGE: 106400 DRIVE TRAIN: ALL WHEEL DRIVE MPG: 25 COMBINED MPG SUBARU BATTERY PROBLEMS? QUESTIONS ABOUT SUBARU BATTERY ON ... HTTPS://WWW.JUSTANSWER.COM/TOPICS-BATTERY SUBARU BATTERY PROBLEMS A CAR OR AUTOMOBILE BATTERY IS A DEVICE WHICH STORES AND SUPPLIES ELECTRICAL ENERGY. THIS IS SUPPLIED TO THE IGNITION SYSTEM, APPLIANCES AND LIGHTS, AND TO POWER THE STARTER MOTOR. AN AUTOMOBILE BATTERY CAN BE RECHARGED WHICH BEGINS TO HAPPEN ONCE THE ENGINE IS STARTED. BATTERY ON MY NEW 2017 SUBARU FORESTER RUNS DOWN - CAR ON ... NOV 18, 2017 ABOUT 3 WEEKS AGO I HAD A DEAD BATTERY THAT I NEEDED ... JUL 21, 2012 SUBARU ALTERNATOR TROUBLESHOOTING QUESTIONS ANSWERED
TURNING AT LOW SPEED, AIRBAG SPONTANEOUSLY DEPLOYED.
EBRAKE COMES ON INTERMITTENTLY WHILE DRIVING IN TOWN.
OIL LIGHT COMES ON AFTER 3000 MILES FROM OIL CHANGE. SOMETIMES IMMEDIATELY AFTER OIL CHANGE DESPITE HAVING FULL LEVEL. OIL LEVELS CAN DROP SIGNIFICANTLY FROM OIL CHANGES. OIL HAS BEEN CHANGED BY DEALER AND OWNER WITH SAME RESULTS. HAPPENS WHEN ASCENDING AND DESCENDING HILLS.
I WAS DRIVING AT ABOUT 65 MILES/HOUR ON HIGHWAY 17 NEAR APALACHIN, NY, WHEN A DEER JUMPED FROM THE RIGHT SIDE AND HIT THE FRONT OF MY CAR. BOTH FRONT AIRBAGS DEPLOYED. IMMEDIATELY, THE GAS RELEASED FROM THE AIRBAGS COMPLETELY FOGGED THE WINDSHIELD REDUCING VISIBILITY ZERO, SO I COULD NOT SEE WHERE I WAS GOING DURING THE BRAKING PERIOD. FORTUNATELY, I ONLY SHIFTED TO THE OTHER LINE AND THERE WERE NO OTHER CARS AROUND. THE GAS DEPOSIT REMAINED ON THE WINDSHIELD AND I HAD TO USE A CLOTH TO CLEAN IT. IN MY OPINION, THE FOGGED WINDSHIELD RESULTING FROM THE AIRBAG DEPLOYMENT WAS A MUCH HIGHER SAFETY HAZARD THAN THE COLLISION WITH THE DEER ITSELF. AN UNRELATED COMPLAINT IS THAT AFTER THE CAR STOPPED, THE DOORS WERE BLOCKED (WOULD NOT OPEN) FOR HALF A MINUTE OR SO.
TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. DURING A RAINSTORM, WATER ENTERED THE VEHICLE THROUGH THE SUN ROOF AND DRENCHED THE CABIN. THE FAILURE CAUSED $1,769 WORTH OF DAMAGE. THE FAILURE OCCURRED BECAUSE A DRAIN TUBE ON THE SUN ROOF BECAME CLOGGED AND CAUSED THE WATER TO BACK UP AND ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO CHATHAM PARKWAY SUBARU (7 PARK OF COMMERCE WAY, SAVANNAH, GA 31405, (888) 430-0231) WHERE IT WAS DETERMINED THAT THE DRAINS WERE CLOGGED. THE DEALER CLEANED THE DRAINS, REPLACED THE CARPET, AND REPLACED THE AMPLIFIER AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE FAILURE WAS MISSED DURING AN EARLIER SERVICE VISIT WITH THE DEALER THAT COULD HAVE PREVENTED THE FAILURE. THE FAILURE MILEAGE WAS 89,904.
Data synced from NHTSA on May 4, 2026