2018 Tesla Model 3 Complaint Log

THE BACKUP CAMERA AND SIDE VIEW CAMERAS ARE INTERMITTENTLY NOT DISPLAYING WHILE REVERSING. THE CAMERA DISPLAYS THE TRAJECTORY LINES, HOWEVER, THE IMAGE IS TOTALLY BLACK. THERE IS NO CAMERA FEED. THIS PROBLEM HAS REMAINED, DESPITE SEVERAL SOFTWARE UPDATES. THE CAMERA AT TIMES WILL FREEZE ON A PREVIOUS IMAGE, NOT THE CURRENT 'LIVE' IMAGE.

MY WIFE IS 5 FEET TALL AND WEIGHS 90 POUNDS. WHEN SITTING IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIRBAG INDICATOR DISPLAYS OFF. THIS MEANS THE PASSENGER SIDE AIRBAG SAFETY SYSTEM IS NOT AVAILABLE TO HER. THE OCCUPANT CLASSIFICATION SYSTEM IS FAILING AT ALL TIMES WHEN SHE IS IN THE FRONT PASSENGER SEAT..

On multiple occasions while my car was in Autopilot mode on highways and at highway speeds, I have experienced rapid braking (phantom braking) when there was no apparent reason for such. All of the phantom braking events have occurred on sunny days, usually around mid-day. Most often, the events have occurred when approaching a bridge or overpass. My supposition is that the system is mistaking dark shadows under bridges as obstacles that need to be avoided. As a result of the frequency of these events, I no longer use the system on sunny days.

DRIVING ON RURAL DIRT ROAD. DUST COMING IN FROM REAR SEAT BOTTOM, TRUNK, SEAT BELT HOLES. SO MUCH DUST IT IS UNBEARABLE, CAN'T BREATHE AND HARD TO KEEP EYES OPEN WHILE DRIVING.

MY VEHICLE LIKE MANY OTHER MODEL 3S STARTING MYSTERIOUSLY OPENING THE WINDOW WHEN THE VEHICLE IS PARKED AND UNATTENDED. THIS HAPPENED 3 TIMES IN THE PAST FIVE DAYS. THIS LEAVES THE VEHICLE UNSECURED. THEY PHONE APP ALERTS ME THAT ONE OR MORE WINDOWS ARE NOT FULLY CLOSED. THERE ARE HUNDREDS OF COMPLAINTS OF THIS ON THE TESLA BLOG SITE. NO CURE OR ACTIONS HAVE BEEN TAKEN SO FAR. WHAT WOULD HAPPEN IF PARKED IN PUBLIC AREAS FOR A DAY OR TWO AND IF THERE WERE FOUL WEATHER OR THIEVES. THEY SHOULD FIX THIS. THE DATE SHOWN BELOW IS FOR THE LAST TIME.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at 60 MPH with the cruise control activated, the vehicle inadvertently decelerated to 40 MPH. There was no warning light illuminated. The accelerator pedal was depressed and the vehicle responded and accelerated as needed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The dealer also informed the contact that the failure was a known issue and that the manufacturer had been made aware of the issue. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,484.

AFTER ENTERING MY VEHICLE AND INITIATING A TRIP TO WORK RECENTLY IN THE LATE MORNING. I HAD ACTIVATED MY WINDSHIELD WIPERS TO CLEAN MY FRONT WINDSHIELD AND AFTER TRAVELING LESS THAN A BLOCK I HEARD A CRACK LIKE POP SOUND EVEN THOUGH NOTHING HAD IMPACTED THE GLASS AND SUDDENLY A 4 INCH CRACK APPEARED IN THE THE TOP MIDDLE OF THE WINDSHIELD. I HAD STARTED THE PROCESS OF CLEANING MY WINDSHIELD WHILE I WAS IN MY DRIVEWAY AND THEN HAD PROCEEDED TO ENTER MY COMMUNITY STREET ON MY WAY TO WORK AND BEFORE I HAD LEFT MY LOCAL NEIGHBORHOOD, APPROXIMATELY LESS THAN 200 FEET THE CRACK HAD OCCURRED AND I HADN'T EVEN ACCELERATED PAST 15-20 MPH. I THOUGH IT STRANGE THAT THIS HAPPENED AS THERE WERE NO OTHER VEHICLES MOVING IN THE VICINITY AT THE TIME AND ALL I COULD THINK WAS POSSIBLY THAT THE GLASS WAS SUPER HEATED AND THE SPRINKLING OF WATER ON THE WINDSHIELD TO WASH IT WITH THE WIPERS MAY HAVE CONTRIBUTED TO THE INCIDENT? IT WAS A VERY BIZARRE OCCURRENCE.

On August 2020, Error showed on dash: Front passenger safety restraint system fault/Contact Tesla Service. Took to Tesla to investigate, and they perform service based on bulletin [XXX] ). The error message then returned exactly a year later August 2021, but Tesla denied that it was the same issue and had to charge for this repair since car was out of warranty. Since then I have met with other owners that had expressed the same situation and I wanted to officially document this in case in need to become an actual recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I may have figured out the common link between Tesla Autopilot crashes. Distracted operators have the accelerator pressed while the TACC is engaged, thinking (for many reasons) that the vehicle will stop if there are any obstacles in front of them. However, when the accelerator is being pressed, the vehicle will not stop. It will happily run into a wall. One second before impact, the forward collision warning turns on, followed by the ABS and the slamming of the brakes, but by then it's too late for a distracted driver. The raw Tesla "Vehicle Data" on Column D, shows "Accelerator Pedal Position (%)." I strongly encourage you to take a look at the data for the autopilot crashes and review this column to see how many had the accelerator pressed until 1 second before the accident, even if the autopilot was engaged. The 4/25/24 update to Investigation EA22002 states that in 82% of the crashes, the operator did not apply the brake until <1 second prior to impact. Tesla's Director of Autopilot Software Ashok Elluswamy also made a claim that the vehicle can switch pedals if the accelerator is pressed instead of the brake, and that technology saves 40,000 crashes per year: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE REAR TRUNK LID POPPED OPEN BY ITSELF WHILE DRIVING. I WAS THE ONLY PERSON IN THE VEHICLE, AND I DID NOT POP THE TRUNK LID. IT SHOULD BE NOTED THAT THE TRUNK LID CAN NOT BE OPENED BY THE OCCUPANTS WHILE THE VEHICLE IS IN MOTION. THE SELECTION ON THE SCREEN IS NOT AVAILABLE, THE TRUNK 'BUTTON' IS NOT ACCESSIBLE ON THE SCREEN WHILE IN MOTION. THERE IS NO MECHANICAL RELEASE. WHEN THE TRUNK OPENED, IT CAUSED THE CRUISE CONTROL TO BECOME UNAVAILABLE.

ON 7/18/2020, I PULLED INTO PARKING SPOT AND MY TESLA ACCELERATED SUDDENLY WENT OVER THE CURB, HIT THE WALL OF A BUSINESS, HIT THE DOORS OF A BUSINESS AND A PERSON COMING OUT OF THAT BUSINESS THEN IT HIT POLE AND STOPPED. AMBULANCE TOOK A PERSON HIT TO THE HOSPITAL ( I PRAY FOR HIS WELLBEING), I HAVE POLICE REPORTED AND CAR TOWED AWAY ( TOTALLY RUINED). IT WAS LIKE A NIGHTMARE WHEN CAR SPED UP SUDDENLY AND YOU SEE PERSON THROWN INTO YOUR WINDSHIELD. SOMETHING MUST BE DONE BEFORE MORE PEOPLE ARE HURT AND LIVES ARE TAKEN. TESLA THIS IS SERIOUS. WE JUST HAVE UPGRADED THE SOFTWARE, LAST WEEK.

SORRY TO TROUBLE YOU AGAIN ...BUT.. HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37236422?ROWNUMBER=9 THE SUSPENSION FELL OFF AND IT'S LYING ON THE GROUND. HAVE A LOOK PLEASE. THIS IS NOT GOOD. NOT GOOD AT ALL. THANK YOU. KEEF

CONTROL ARM, UPPER RH DAMAGED OR BROKEN. LOUD SQUEALING NOISE WHEN DRIVING AT LOWER SPEEDS 0-30 MPH. HAS GOTTEN INCREASINGLY WORSE THE PAST DAY OR SO. TESLA TECHNICIAN SET AN APPOINTMENT TO REPLACE AND SAID IT WAS A KNOWN DEFECTIVE PART FROM THE MANUFACTURING PROCESS. I AM SERIOUSLY CONCERNED ABOUT THE LH CONTROL ARM PART AND IF THAT NEEDS TO BE INSPECTED AND POTENTIALLY REPLACED. *TR

MY TESLA MODEL 3 HAS AN ISSUE KNOW AS PHANTOM TOUCH, WHICH, BASED ON THE TESLA FORMS IS NOT A PROBLEM THAT IS UNIQUE TO ME, BUT IT OCCURS WITH MANY EARLY PRODUCTION MODEL 3S. ACCORDING TO THE DISCUSSIONS IN TESLA FORUMS, PHANTOM TOUCH IS A HARDWARE PROBLEM THAT IS RESOLVED BY REPLACING THE TOUCH SCREEN. PHANTOM TOUCH HAS HAPPENED TO ME THREE TIMES, THE FIRST TWO WERE WHEN I FIRST GOT IN THE CAR, AND I JUST REBOOTED THE SYSTEM BEFORE DRIVING. THE THIRD TIME IT HAPPENED WHILE MY WIFE WAS DRIVING AND IT CREATED A POTENTIALLY DANGEROUS SITUATION. THE SCREEN PICKS UP PHANTOM SIGNALS AND STARTS CHANGING THINGS LIKE RADIO VOLUME AND CHANNELS, HVAC SETTINGS ETC. BASED ON MY EXPERIENCE, IT ALSO TURNS ON AN OFF WIPERS AND HEADLIGHTS. IT WAS A GOOD THING WHEN IT HAPPENED WHILE DRIVING IT WAS DAYLIGHT WITH NO RAIN, IF IT WERE DARK OR RAINING IT COULD HAVE EASILY CAUSED AN ACCIDENT. BASED ON THE MESSAGES ON THE SCREEN IT SEEMS THAT THE CAMERA AND OTHER SAFETY SYSTEMS MAY HAVE ALSO BEEN DISABLED BY PHANTOM TOUCH, AND ONE OF THE SCREENS THAT APPEARED WHILE IT WAS GOING CRAZY WAS TO CHANGE THE SPEED OF THE VEHICLE WHILE ON CRUISE CONTROL. I GAVE TESLA THE DATE AND TIME OF THE LAST PROBLEM, NOTING THAT IT OCCURRED ON JUNE 16 AT 11 AM PLUS OR MINUS 10 MINUTES. I WAS SURPRISED WHEN THEY SAID A REPAIR COULD NOT BE MADE UNLESS I WAS MORE EXACT WITH THE TIME OF THE ISSUE SO LOGS COULD BE REVIEWED, AND I NEEDED TO DOCUMENT THE OCCURRENCE BY MY TAKING A PICTURE OF THE SCREEN 'GOING WILD' (I GUESS WHILE DRIVING). I FEEL THAT MY JUST REPORTING THAT I HAD THE ISSUE, AND THAT IT CREATED A POTENTIALLY DANGEROUS SITUATION, SHOULD HAVE BEEN SUFFICIENT TO HAVE TESLA FIX THE PROBLEM. I GUESS TESLA IS WAITING FOR SOME ACCIDENTS TO OCCUR BEFORE ADMITTING IT NEEDS TO BE ADDRESSED. *TR

I AM HAVING ISSUES TWICE IN 2 YEARS MY UPPER CONTROL ARM IS MAKING VERY BAD NOISE WHILE DRIVING THEN GET IT REPLACED THEN FROM RIGHT SIDE FAILED AGAIN AND KEEP MAKING NOISE WHILE DRIVING THEN I GOT THIS REPLACED. I NEVER HAD THIS TYPE OF ISSUES BEFORE IN LAST 30 YEARS FOR NEW CARS. ONCE IT HAPPENED AT 15,000 MILES THEN AGAIN AROUND 35,000 MILES. NOW MAY BE SOON AGAIN. THANKS ANIL

Charging port door won’t open and ports won’t unlock when the button to unlock the charging port door is pressed on the app. Previously, the charge port door would open automatically when the unlock charge port door button is pressed on the app and touch screen. Now, I have to open the charging port door manually. However, the charging ports will unlock after I repeatedly press the button to unlock charge port door on the touchscreen. The ports have to unlock in order for the charger to be inserted to charge the car. I have requested service and cancel service when I was informed of the price to replace the charging port door. Recently, I requested service then a pop-up message appeared stating that several Tesla 3 users have been experiencing problems with the charging port door. If that is the case, there should be a recall And Tesla should replace the charging port doors/charging port apparatus for Tesla 3 owners that are experiencing the problem.

VEHICLE WAS IN MOTION, DRIVING AT A SLOWER SPEED DRIVING ON A CITY ROAD THROUGH A MINIMAL AMOUNT OF STANDING WATER WHEN THE THE BUMPER COVER FORCIBLY RIPPED OFF AFTER TEARING BRACKETS AND THE UNDERCARRIAGE AND WHEEL-WELL PANELS. *TR

CAR WAS ON DRIVEWAY GOING5MPH. APPLIED BRAKE BRAKE PEDAL WAS LOCKED IN POSITION CAR CONTINUED GOING 5MPH.WENT THROUGH GARAGE DOOR. CONTINUED AT 5MPH HIT WALL. PUT HOLE IN WALL CAR STOPPED. WE WEREN'T INJURED. CAR NEVER SLOWED OR SPEEDED UP. REPORTED TO TESLA THE NEXT DAY. THEY SAID THE CAR HAS A DATA RECORDER. I ASKED FOR THE DATA. AFTER NUMEROUS REQUESTS 7 WEEKS LATER THEY HAVE FAILED TO CONTACT US

PLEASE NOTE THAT I HAVE USED A SUBSTITUTE VIN TO FILE THIS REPORT SINCE THE VIN OF THE CAR I AM COMPLAINING ABOUT IS UNAVAILABLE. HERE IS THE MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/34936400/PHOTOS THIS CAR IS IN DETROIT AND COULD EASILY BE INSPECTED BY NHTSA STAFF. THE PHOTOGRAPHS SHOW THAT THE CAST MONKEY METAL LOWER SUSPENSION ARM HAS SNAPPED. THE BRIGHT SURFACE OF THE SNAPPED PART SHOWS THAT IT IS A CLEAN BREAK CAUSED BY BAD CASTING. ALSO THE MONKEY-METAL STEERING KNUCKLE HAS SNAPPED COMPLETELY IN HALF AND THIS HAS BEEN STASHED ON THE BACK SEAT. THIS IS CONVENIENT FOR NHTSA STAFF TO INSPECT BECAUSE THEY WILL NOT NEED TO GET THEIR HANDS DIRTY. CLOSE UP PHOTOGRAPHS OF THE AFFECTED PARTS ARE ATTACHED TO THIS SUBMISSION. A FEW OWNERS ARE NOW STARTING TO FILE COMPLAINTS ABOUT BROKEN SUSPENSIONS. IF YOU OPEN AN INVESTIGATION INTO SUSPENSION FAILURES IT WILL GIVE EVEN MORE OWNERS THE OPPORTUNITY TO REPORT THEIR PROBLEMS. THANK YOU. KEEF DATE OF CRASH, MILEAGE ETC. ARE ESTIMATES

Tesla auto pilot does not stay in lane under certain conditions. On the freeway, it failed to recognize plastic reflective stanchions while driving on freeway interchange. The car was making left turn from 101 to 5 north. the car hit the stanchions while making the left turn. I took over the left turn as soon as the car hit the stanchion. The car did not recognize the stations because some stations were missing . The car can make very difficult left tuns on the freeway interchanges. It can make 270 degrees turns. It can make 90 degrees turn at 65 mph and slow down at the last minute to 45 and make the turn without any problem. But it does not recognize stanchion on a left turn. Another problem is AutoSteer in the streets. When passing through an intersection with no traffic , it steers in the Opposition direction lane.This happened about three times. The Autosteer does not recognize the lane in the intersection when the divider lines are missing or there are no other cars to use as a lane reference.

SEVERAL ONGOING ISSUES WITH TOUCH SCREEN FAILURE (BLACK OUTS) MALFUNCTION, HAS BEEN REPAIRED MORE THAN 3 TIMES CONTINUES TO BE ISSUE * ONGOING ACCELEROMETER MALFUNCTION * ALL OF SUDDEN RECEIVE ERROR MESSAGE STABILITY CONTROL DISABLED * --REGENERATIVE BRAKING DISABLED * --AUTOMATIC EMERGENCY BRAKING IS DISABLE * ONGOING PHONE KEY AND CONNECTION ISSUES, ANTENNA ISSUES, UNABLE TO CONNECT TO BLUETOOTH. REPEATED ISSUES HAVE NOT BEEN RESOLVED BY TESLA SERVICE DEPT * TOUCH SCREEN FAILURE (BLACK OUTS)AND CONSISTENT ISSUES WITH CONNECTIVITY WIFI. * MASS MALFUNCTION OF INTERNAL HARDWARE * VOICE CONTROL BARELY WORKS * SEATBELT SENSOR MALFUNCTION * ISSUE WITH BREAKING NOISE, SCREECHING * UNCONTROLLABLE ACCELERATION WHILE ONGOING CHRONIC UNINTENDED ACCELERATION PROBLEMS, SUCH A ACCELERATE OUT OF CONTROL, JERKING, BRAKING ALL OF SUDDEN WHILE DRIVING. SUDDENLY ACCELERATION * THESE ARE ONGOING ISSUES WITH OUR TESLA MODEL 3. SEVERAL OF THESE MALFUNCTIONS HAVE BEEN ADDRESSED WITH TESLA SERVICE DEPARTMENT MORE THAN 3 TO 4 IN THE LAST SIX MONTHS. FILED COMPLAINT ON 8/30/2019 NHTSA ID# 11301634. *TR

WHILE REVERSING INTO MY 2 CAR GARAGE INTO THE CENTER OF THE GARAGE SPACE, I CAME TO A STOP (AUTO HOLD AFTER BRAKING TO A STOP BUT WITH THE REAR CAMERA VIEW ON DISPLAY) WHEN I REACHED FAR INSIDE (TO BE ABLE TO CLOSE THE GARAGE DOOR). USING THE HOMELINK, I CLOSED THE GARAGE DOOR (WAITED TILL IT FULLY CLOSED 2 FT FROM THE FRONT NOSE OF THE CAR). WHILE I HAD BOTH FEET FLAT ON THE DRIVER FLOOR MAT, I TAPPED THE RIGHT SIDE GEAR STALK DOWN TO SWITCH FROM REVERSE TO DRIVE, THE CAR JERKED FORWARD AND THE DISPLAY SCREEN CLOSED THE REAR VIEW CAMERA. I NORMALLY DRIVE FORWARD SLOWLY TO PUT THE NOSE OF THE CAR ABOUT 1 FT FROM THE GARAGE DOOR (THIS ALLOWS ME WALKING SPACE AT THE REAR OF THE CAR WHILE PARKED). IN THE PAST I HAVE NOTICED LESS SEVERE 'JERKING/LURCHING' FORWARD WHEN GOING FROM REVERSE TO DRIVE WHILE LEAVING MY GARAGE WHEN I WOULD MANEUVER IN THE GARAGE SPACE WITH TWO CARS PARKED, I THOUGHT IT WAS MY IMAGINATION. IN RETROSPECT THIS CAR HAS DONE IT SEVERAL TIMES OVER THE SPAN OF A YEAR. *LN CONSUMER STATES THAT VEHICLE SEEMS TO BE ACTIVATING THE CRUISE CONTROL FEATURE WHEN THE CAR IS AT A COMPLETE STOP. *DL

Front Passenger Safety Restraint System Fault continually chimes and then goes away again. Appears to have loose or faulty wiring. This is directly related to the passenger airbag system, so very concerning. -Tesla inspected this back in March 2020, with no repair, -Inspected it again in August 2020 and found an error related to the left curtain airbag connector and repaired under warranty using a Wire harness Repair Kit. -Same fault started again in 2023. Tesla recommended bringing into the shop for inspection and is quoting $800 to repair, so I have not taken it in yet as I believe this is a manufacturing defect that I should not have to pay for.

AS I RETURNED HOME FROM WORK AND ENTERED MY DRIVEWAY AT VERY LOW SPEED TO PARK, THE TESLA JUST TOOK OFF AT WHAT FELT LIKE FULL POWER ACCELERATION. IT COULD NOT BE STOPPED AND HIT MY TWO CAR GARAGE. BOTH GARAGE DOORS AND THE CENTRAL COLUMN WERE UNHINGED AND DAMAGED. THE CONTENTS STORED IN THE GARAGE WERE DAMAGED AND AN INTERNAL WALL WAS ALSO KNOCKED OFF. THE CAR WAS DECLARED A TOTAL LOSS AND PROPERTY DAMAGE WAS EXTENSIVE. IT SHOULD BE NOTED THAT SUCH SUDDEN UNINTENDED ACCELERATION HAD HAPPENED WITH THIS CAR A FEW MONTHS EARLIER ALSO AND WAS REPORTED TO TESLA WITH A REQUEST THAT A SAFETY ANALYSIS BE PERFORMED. THEY STATED THAT THERE WAS NOTHING WRONG WITH THE CAR WHICH I DO NOT AGREE WITH IN VIEW OF THIS SECOND INCIDENT. I WAS LUCKY FIRST TIME SINCE THERE WAS NO CAR PARKED ON THE OTHER SIDE OF THE DRIVEWAY AND I WAS ABLE TO TURN RIGHT, DRIVE ON TO THE GRASSED AREA, AND THEN ON TO THE ROAD. TESLA HAS A SERIOUS SAFETY PROBLEM OF SUDDEN UNINTENDED ACCELERATION WITHOUT INPUT FROM THE DRIVER. IT MUST BE INVESTIGATED AND FIXED.

FIBER PANEL EXTENDING FROM REAR BUMPER UNDER VEHICLE FORWARD TO THE BATTERY PACK DEFORMS AFTER BECOMING WET AND RIPS APART. THIS PANEL CAN COME OUT FROM UNDER THE CAR WHILE DRIVING AT HIGH SPEED AND CAUSE DRIVER BEHIND TO SWERVE TO AVOID THE LARGE PANEL AND HAVE AN ACCIDENT. WATER ACCUMULATES IN PANEL FROM RAIN AND PUDDLES AND LOWERS IT INTO THE WIND STREAM AND THEN IT BECOMES RIPPED AND CAN BE TORN LOOSE.

I believe the front passenger occupancy sensor has failed or malfunctioned again. The first instance of issue took place on 03/05/2020 and a second instance of the same issue has occurred again on 09/29/2022. It is available for inspection upon request. Front passenger safety is put at risk because the vehicle may not deploy the front passenger airbags if it is not able to detect the occupancy status of the front passenger seat. The problem was reproduced by the Tesla dealer after the first instance of failure. The vehicle was inspected by the manufacturer after the first instance of failure. The system warning that displays on screen - "Front passenger safety restraint system fault/Service is required".

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE, THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 26,000.

I was experiencing intermittent Bluetooth connection issues along with vehicle not powering off and the gear shifting to park when moving the vehicle at (very) low speed without the seatbelt buckled. I noticed the Bluetooth connection problem after a bad software installation in Jan 2023, however the other two issues have been noticed since at least 2020. When I took the car for a second time, Tesla diagnosed the problem as a faulty seat occupancy sensor (SOS). Tesla told me that the driver side seat SOS is “sticky” that the car didn’t consistently know there was a driver in the car when I sit on the seats (which explained why the car would put itself in park when driven at low speed (<3mph) without seatbelt on, and why the engine kept running even after I stepped out of the car when the car wasn’t locked ( like, when the car is parked in the house’s garage). Further research on the web (https://www.carproblemzoo.com/tesla/model3/2018/seats-problems.php ) shows that other teslas had faulty seat occupancy sensors at both driver side and passenger side. Faulty sensors may lead to improper, or failed, airbag deployment. This is a safety issue that Tesla had known and should have performed a recall and fixed, or the very least sent a billeting to its service centers so that they would check the seat sensor when someone’s complaining about any of the three symptoms I had. When I took the car to Tesla in Feb 2023 their (mis)diagnosis was that I had too many wires plugged into USB ports and that’s why the Bluetooth didn’t connect. I didn’t complain about the vehicle going to park by itself - as I thought it was a “safety feature”. I didn’t care to report the motor running after exiting, as I thought it was the battery mgmt system running to cool the battery!

THE REAR CAMERA DOES NOT WORK. AT FIRST IT WAS INTERMITTENT, NOW IT IS PERMANENT. I HAVE DOCUMENTATION OF MANY INSTANCES WITH PHOTOS. I COULD UPLOAD ONLY ONE.

THIS IS A COMPLAINT ABOUT A BURNED OUT TESLA MODEL 3. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA BECAUSE THE VIN OF THE CAR IN QUESTION IS UNRECOGNISABLE DUE TO FIRE. HERE IS THE TOASTED TESLA HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35451122/25 IT HAS BEEN BURNED TO A CRISP BUT THE FRONT WHEEL HAS BEEN WRENCHED OFF DUE TO THE USUAL BROKEN SUSPENSION ARMS AND POPPED BALL JOINTS. THE WHEEL MUST HAVE FALLEN BY THE WAYSIDE BECAUSE IT IS NOT BURNED IN THE SLIGHTEST AND HAS BEEN STASHED INSIDE THE BODY OF THE CAR POST-INFERNO. ISN'T THE JOB OF NHTSA SUPPOSED TO BE PROTECTING THE PUBLIC? WHAT IS WRONG WITH YOU GUYS? FOR THE LOVE OF FUDGE PLEASE DO SOMETHING. REGARDS YOUR FRIEND KEEF

VEHICLE UNDERCARRIAGE PANEL AERO SHIELD FALLS OFF IN HEAVY RAIN

MY TESLA WHEN ON AUTOPILOT ON A FREEWAY RUNNING LESS THAN 5 MPH DUE TO TRAFFIC WAS RIGHT BEHIND A BIG TRUCK AND THE CAR NEVER STOPPED AND BUMPED INTO THE TRUCK. AN ATTEMPT TO BRAKE MANUALLY WAS DONE BUT THE AUTOPILOT WOULDNT DEACTIVATE AND GIVE US BACK THE CONTROL TO STOP THE CAR. I HAVE A VIDEO FROM MY FRONT CAM WITH THE INCIDENT. I WAS LUCKY MY CAR WAS NOT DRIVING AT A HIGHER SPEED IF THE SAME INCDENT COULD HAPPEN AS LIKE MAY OTHERS WHO GOT KILLED.

I OWN A 2018 TESLA MODEL 3 MID-RANGE (NON-AUTOPILOT, NON-SELF-DRIVING, SOFTWARE UPDATE V10.2 - 2019.40.50.7). I EXPERIENCED A CRUISE CONTROL RELATED SAFETY DEFECT ON MY NON-SELF-DRIVING, NON- AUTOPILOT TESLA MODEL 3 SEVERAL TIMES SINCE 2019.40.2.1 UPDATE. FIRST TIME IT HAPPENED AT HIGHWAY SPEEDS. I WAS GOING 60-65MPH WITH NO CARS IN FRONT OF ME. I SET THE CRUISE CONTROL, LET MY FOOT OFF OF THE ACCELERATOR EXPECTING THE CRUISE CONTROL TO ACTIVE LIKE IT ALWAYS HAD IN THE PAST. SUDDENLY, INSTEAD OF MAINTAINING THE SPEED IT WAS SET AT IT, THE CAR SLOWED DOWN WITH FULL REGENERATIVE BRAKING TO BELOW 50MPH WHILE STILL INDICATING THE SET SPEED ON THE DISPLAY. I HAVE HAD THE CAR FOR OVER A YEAR (PURCHASED IN DECEMBER 2018) AND USE CAR WITH THE CRUISE CONTROL MORE OR LESS DAILY. THE ISSUE NEVER APPEARED UNTIL AFTER THE 2019.40.2.1 UPDATE. I WAS AWAY FROM HOME WHEN THE UPDATE WAS INSTALLED, SO I DIDN'T ACTUALLY START EXPERIENCING THE ISSUE UNTIL JANUARY 6, 2020 WHEN I RESUMED MY DAILY COMMUTE. THE MOST RECENT TIME IT HAPPENED, I WAS ACTUALLY ON MY WAY TO THE TESLA SERVICE CENTER IN BELLEVUE WA FOR AN UNRELATED SERVICE APPOINTMENT. IN THE THIS INSTANCE, I WAS TURNING RIGHT ONTO A FOUR LANE, NON-DIVIDED SURFACE STREET AND ACCELERATING FROM A STOPLIGHT. I REMEMBER ACCELERATING TO 33MPH AND SEEING THE USER INTERFACE FEEDBACK (BLACK CIRCLE AROUND THE SET SPEED) AS I ACTIVATED CRUISE CONTROL. BEFORE I COULD REACT, THE CAR HAD SLOWED TO ABOUT 20MPH, WHILE THE USER INTERFACE INDICATED THAT THE CRUISE CONTROL WAS STILL ACTIVE AT 33MPH. I WAS GOING UP A MODERATE HILL AT TIME. THE UPHILL COMBINED WITH THE FULL REGENERATIVE BRAKING EFFECT MADE ME FEEL UNSAFE TO SAY THE LEAST. I FELT FORTUNATE THAT THERE WERE NO CARS FOLLOWING CLOSELY BEHIND ME.

ON JANUARY 10, 2020 APPROXIMATELY 09:30 AM, WHEN IN A PARKING GARAGE I STOPPED THE CAR AND WENT TO PUT IT INTO REVERSE TO BACK INTO A STALL WHEN THE CAR ACCELERATED FORWARD IMPACTING A PILLAR WHEN I LOOKED DOWN THE CAR WAS IN NEUTRAL AND THE HAZARD LIGHTS WERE ON. I CONTACTED MY INSURANCE AND IT WAS DEEMED 'AT FAULT' REPAIRS TO BE DETERMINED

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WHILE IN THE AUTO PILOT MODE AND WITH THE VEHICLE MERGING ONTO A RAMP WHICH IS DESCENDING DOWNWARD WITH ON COMING VEHICLES STOPPED APPROXIMATELY 200 FEET AHEAD THE AUTO PILOT DID NOT DEACTIVATE AND SLOW THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE (9675202000182). THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER TESLA OF COSTA MESA (3140 PULLMAN RD. COSTA MESA CA) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 20,500.

HERE IS A TESLA MODEL 3 I HE JUNKYARD. IAAI.COM/VEHICLEDETAILS/35313020/25 FROT SUSENSION PARTS LL SNAPPED FOR NO GOOD REASON. NO AIRBAGS DEPLOYED, NO CRASH DAMAGE. JUST THE USUAL WHEEL GON WHOMPY THING. PLEASE INVESTIGATE. THANK YOU. KEEF

THERE IS SQUEAKING SOUND COMING FROM FRONT WHEEL PASSENGER SIDE AND IT BECOMES LOUDER AND LOUDER WHEN CRUISING AT LOW SPEEDS ON CITY STREET

ON 01-03-2020 AT APPROX 1 PM PST WHILE DRIVING SOUTHBOUND ON HWY 5 AT 77 MILES PER HOUR, I HAD "AUTOPILOT" ENGAGED. A FEW TIMES THE RADIO CUT OUT AND ALL ICONS APPEARED ON THE SCREEN. REPEATED CHIMING WAS AUDIBLE. I THEN TRIED TO DISENGAGE "AUTOPILOT" BY TURNING THE STEERING WHEEL. "AUTOPILOT" WOULD NOT DISENGAGE. I THEN APPLIED THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WHEN I RELEASED THE BRAKE THE CAR SPED BACK UP TO THE PREVIOUS SPEED. "AUTOPILOT" WOULD NOT DISENGAGE. THE SCREEN REBOOTED ITSELF AND DURING THAT TIME I ATTEMPTED TO DISENGAGE THE "AUTOPILOT" WHICH WOULD NOT DISENGAGE. WHEN THE SCREEN CAME BACK ON AFTER THIS FIRST REBOOT IT WAS FROZEN AND WOULD NOT RESPOND TO ANY INPUT OR TOUCH. "AUTOPILOT" WAS STILL ENGAGED. THE SCREEN THEN REBOOTED A SECOND TIME AND WHEN IT CAME BACK ON IS WHEN I COULD ONLY THEN FULLY DISENGAGE THE "AUTOPILOT".

FRONT WINDSHIELD HAS PROPAGATING CRACK STARTING ON UPPER RIGHT SIDE OF WINDOW EXTENDING DOWN AND TO THE DRIVERS SIDE. FINDING THAT IT IS COMMON WITH THE TESLA VEHICLES ON THE INTERNET SEARCH. FEEL DEFECT IN OR GLASS IS TOO THIN AND CAN'T TAKE THE FLEXING OF THE FRAME OF THE CAR. CRACK STARTED WHILE DRIVING WITHOUT ANY OUTSIDE ASSAULT.

PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL 3 TO MAKE THIS COMPLAINT SINCE I DO NOT YET HAVE THE VIN OF THE ACTUAL CAR. THIS IS A COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES. HERE IS A VIDEO WHICH SHOWS IN GREAT DETAIL WHAT HAPPENS WHEN THE BOLT ON THE SUSPENSION FAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=BSTEBKTX0BG THE VIDEO IS FROM KOREA AND HAS ENGLISH SUBTITLES. YOU HAVE RECEIVED MANY COMPLAINTS ABOUT TESLA BROKEN SUSPENSIONS AND IN PARTICULAR THIS BALL JOINT BOLT WHICH REPEATEDLY SNAPS. THIS VIDEO REMOVES ANY DOUBT ABOUT THE ISSUE. THESE BOLTS ARE MADE IN TWO PARTS WELDED TOGETHER AND THE PART ALWAYS SNAPS IN A BRITTLE FRACTURE IN THE ZONE CLOSE TO THE WELDED JOIN. I HAVE INFORMED THE KOREAN OWNER THAT I HAVE FILED A COMPLAINT ON HIS BEHALF. PLEASE WATCH THE VIDEO WHICH ALSO DETAILS OTHER PROBLEMS INCLUDING DANGEROUS "PHANTOM BRAKING" THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

FRONT FOG LIGHTS AND REAR TAIL LIGHTS FOGGING AND FILLING WITH CONDENSATION THAT COULD LEAD TO ELECTRICAL ISSUES. SERVICE CENTER SAID THIS IS 'NORMAL'.

DRIVING ON HIGHWAY 10 LAKE CITY TO JACKSONVILLE FL, SUDDENLY HEAVY RAIN CAUSED CAR TO SKID DRIVING IN AUTOPILOT MODE AT 70MPH , THE ROAD CHANGED FROM ASPHALT TO CONCRETE AND CAR COULD NOT HANDLE THAT CHANGE , CAR WENT INTO HYDROPLAN/SKID MODE WITH 15 SNAKE LAPSES BEFORE I COULD BRING IT TO REST ON SHOULDER , WE WERE LUCKY TO HAVE SURVIVED AS A SEMI TRUCK WAS JUST 20 SECONDS BEHIND US. THE CAR EVEN AFTER HALTING ACCERELATED ON ITS OWN CAUSING ANOTHER SMALL BURST OF SKIDDING..TO ADD TO THE WOES - THE AUOMATED WIPERS ON THIS CAR ARE TOO SLOW , SUDDEN RAIN POUR ON WINDSHIELD CAUSE LACK OF VISIBILITY AND TO TURN THE WIPERS TO FULL MODE , IT TAKES 3-4 SWIPES ON CARS COMPUTER , WHICH DURING CRUCIAL MOMENTS IS A VERY BAD DESIGN AND CAN CAUSE UNITENDED ACCIDENTS

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE SUSTAINED BUMPER DAMAGE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOTIFIED ON 01/28/20. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,999.*DT*JB

UNINTENDED SUDDEN SELF ACCELERATION CAR WAS SITTING AT COMPLETE STOP FOR 1-2 MINUTES. NO MUSIC WAS PLAYING, AND I WAS NOT ON PHONE. WHILE THE LIGHT WAS STILL RED, THE CAR SUDDENLY SELF-ACCELERATED, WAS PROPELLED FORWARD FORCEFULLY, WITH EXTREME, INTENSE VELOCITY. THE CAR WAITING IN FRONT OF MINE WAS IMPACTED, AS WELL AS THE CAR IN FRONT OF THIS CAR. BOTH WERE LARGE SUVS, AND BOTH WERE DAMAGED. IT WAS FORTUNATE THAT 2 HEAVY SUV'S WERE ABLE TO STOP THE TESLA, WHICH WAS OUT OF MY CONTROL. THE TESLA AIRBAGS WERE ACTIVATED, AND THE INSURANCE COMPANY DETERMINED THE CAR A TOTAL LOSS, AN INDICATION HOW POWERFUL THE ACCELERATION MUST HAVE BEEN.

WHEN I TURNED INTO PARK SPACE AND STOPPED, MY CAR SUDDENLY ACCELERATED, HIT TWO POLES A FEW FEET IN FRONT OF MY CAR, AND DAMAGE THE CAR BUMPER. THIS IS A FAMILIAR PARK SPACE WHICH I PARKED MANY TIME PREVIOUSLY. THE MIGHT ACCELERATE ITSELF. I ASKED TESLA FOR MY DRIVING DATA LOG BUT I HAVE NOT RECEIVED IT YET. I DON'T REMEMBER EXACTLY IF I PRESS ACCELERATOR OR NOT WHEN THE CAR ACCELERATED. IF I DID PRESS THE ACCELERATOR, THE NEW STOPPING MODE AND POSSIBLY MY TURNED STEERING WHEEL MIGHT FORCE ME TO EXERT UN-PROPORTIONAL PRESSURE ON THE ACCELERATOR PEDAL. I EXPECT THAT TESLA CORRECT THIS DEFECT IF IT IS ROOT CAUSE OF THIS ACCELERATION.

DRIVING ON THE 101 FREEWAY IN SANTA BARBARA. ROAD WAS WET AFTER A LIGHT RAIN AT AROUND 6:30AM. WAS IN THE MIDDLE LANE, VERY LIGHT TRAFFIC, ON A WIDE CURVE. WAS NOT SPEEDING, ACCELERATING, BRAKING OR STEERING. WAS NOT USING AUTOPILOT. TIRES HAD 11,000 MILES AND TREAD WAS STILL GOOD. CAR ALL OF A SUDDEN SPUN OUT OF CONTROL, TURNING 180 DEGREES AND CRASHED AGAINST A CONCRETE CENTER DIVIDER. I HAVE A VIDEO SAVED FROM THE CAR'S CAMERAS OF THE ENTIRE ACCIDENT. YOU CAN SEE A CAR PRECEDING ME IN THE SAME LANE AT A SIMILAR SPEED, WAS NOT AFFECTED. WHEN DRIVING THE TESLA ON OTHER RAINING DAYS DURING THE YEAR I HAD THE SENSATION THAT THE CAR DID NOT HANDLE WELL ON WET ROADS, SLIPPING WHEN ACCELERATING. THE INSURANCE NOW OWNS THE CAR SO I DON'T HAVE ACCESS TO THE BLACK BOX BUT I KNOW THAT TESLA HAS THE DATA FROM THE CRASH WHICH THEY ARE NOT SHARING WITH ME. THE CALLED ME 10 MINUTES AFTER THE CRASH NOTING THAT I HAD CRASHED AND ASKED ME IF I WAS OK. A SHORT VIDEO OF THE CRASH IS AVAILABLE HERE: HTTPS://YOUTU.BE/GYQYXGEOT94 I HAVE VIDEO FROM THE OTHER CAMERAS TOO, AS WELL AS VIDEO FOOTAGE BEFORE THIS SEGMENT.

I WANT TO BOTH REPORT AND COMPLAIN ABOUT AN INCIDENT THAT HAPPENED WITH ME ON DECEMBER 14, 2019. I WAS TRAVELING WITH MY WIFE AND TWO KIDS FROM VANCOUVER, WA TO MY RESIDENCE [XXX]. I WAS DRIVING MY TESLA MODEL 3 (BMX 2571) AND THE DAYS BEFORE THE CAR HAD A NEW UPDATE INSTALLED (THAT INCLUDED IMPROVEMENTS TO WIPERS USING SOME AI IMPROVEMENTS). THERE WAS STRONG RAIN WHILE DRIVING ON THE I-5 FREEWAY. THE TRAFFIC SPEED WAS 70 MPH. I WAS IN THE MIDDLE OF A HUGE PACK OF CARS ALL MOVING AT THE ~ 70 MPH. WHAT WE ENCOUNTERED WAS- A) FIRST WIPERS GOT LOCKED (NO MOVEMENT ET ALL), THIS REDUCED MY VISIBILITY TO ALMOST ZERO AND STRUGGLING TO MANEUVER THE CAR IN THE HIGH SPEED TRAFFIC TO AVOID ANY ACCIDENT. B) THE CAR THEN WENT IN SOME SHUTDOWN MODE OF DISPLAY, BOTH CONFUSING ME AND LEAVING ADRIFT AS TO HOW TO HANDLE THE SITUATION. IT TOOK BOTH MY WIFE AND ME SOME HEROIC EFFORT TO DRIVE AVOIDING ANY ACCIDENT UNTIL THE CAR RECOVERED (IT WAS A PERIOD OF ~30 SEC WHICH SOUNDED LIKE ETERNITY FOR US) FROM THIS FREEZE, SHUTDOWN, AND REBOOT. YOU CAN VERIFY MY CLAIM AS I DID FILE A 'BUG REPORT' AROUND THAT TIME. WHEN TALKING OF THE ANOMALIES, I HAVE ALSO SEEN THAT ON FREEWAYS THE AUTOPILOT HAS TRIED TO PUT BRAKES ALL OF A SUDDEN IN THE PAST, THUS CREATING LIFE THREATENING SITUATIONS. AT ALL THESE OCCASIONS, I HAD FILED 'BUG REPORTS' TO HELP TESLA. HOWEVER, LATEST INCIDENT IS BEYOND MY WILDEST IMAGINATION AND CONCERNING WITH RESPECT TO THE SAFETY OF LIFE WHILE TRAVELING IN A TESLA CAR. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/25836110/PHOTOS THE CAST METAL HUB ASSEMBLY ON THE FRONT RH SIDE HAS SHATTERED CAUSING THE WHEEL TO FALL OFF. THIS WAS NOT THE RESULT OF A CRASH, NO AIR-BAGS HAVE DEPLOYED AND THERE IS ALMOST NO DAMAGE TO THE BODYWORK. THIS CRACKED HUB IS INDICATIVE OF BAD QUALITY CASTING AND QUALITY CONTROL. IT IS UNLIKELY TO BE THE ONLY SUCH CASE. THE CULTURE OF INTIMIDATION AT TESLA IN WHICH IT IS REPORTED THAT DARING TO MAKE EYE CONTACT WITH LORD ELON WILL RESULT IN IMMEDIATE DISMISSAL MEANS THAT THESE FAILURES ARE NEVER REPORTED. PLEASE INVESTIGATE. KEEF WIVANEFF

ON 11/28/19 AT AROUND 5:30-6:00AM, WHILE DRIVING ON THE 5 SOUTH FREEWAY NEAR THE ATLANTIC AVE OFF RAMP, THE CAR SWERVED TO THE RIGHT ON ITS OWN. I COULD NOT CONTROL THE CAR'IT HAD A MIND OF ITS OWN. THE BRAKES AND STEERING WHEEL DID NOT RESPOND TO ME. I DON'T KNOW WHAT HAPPENED. I DON'T KNOW IF THE SIDE CAMERA THOUGHT THE SUV WAS VEERING INTO MY LANE BECAUSE THE RAIN DISTORTED ITS VIEW OR WHAT BUT IT WAS VERY SCARY. IT WAS AS IF THE CAR WAS DRIVING ITSELF EVEN THOUGH AUTOPILOT WAS NOT ON. I COULD NOT RIGHT THE CAR AFTER THE INITIAL SWERVE, IT KEPT ON GOING, HEADING TOWARDS THE EXIT BUT ENDED UP GOING OVER AN EMBANKMENT, HEADING STRAIGHT FOR A TREE BEFORE TURNING AND SIDESWIPING IT AND COMING TO A STOP. THANK GOODNESS NO ONE WAS HURT. IT WAS STILL DARK AND IT WAS RAINING BUT NOT POURING. THE FREEWAY WAS EMPTY. I WAS IN THE 3RD LANE AND THERE WAS A BLACK SUV RIGHT NEXT TO ME IN THE LANE #2. I DID NOT SEE IT VEER INTO ME; WE WERE BOTH GOING ABOUT 70MPH IN OUR OWN LANES. I HAD BOTH HANDS ON THE WHEEL, NO MUSIC WAS PLAYING AND AUTOPILOT WAS NOT ON'THOUGH NAVIGATION ON AUTOPILOT WAS ACTIVATED. I CONTACTED TESLA RIGHT AWAY AND THEY TEXTED THAT THE INCIDENT TEAM AND ENGINEERING TEAM WERE LOOKING INTO IT, DOWNLOADING THE DATA (I DID NOT HAVE A USB SO I DON'T HAVE ANY RECORDING OF ANYTHING). SO FAR, I HAVE NOT HEARD BACK FROM THESE TESLA TEAMS AND MY CAR STILL HAS COLLISION DAMAGE AS THE TESLA REP I SPOKE WITH ADVISED ME TO WAIT ON THE FINDINGS AND NOT TO CONTACT MY INSURANCE COMPANY IN CASE THEY FIND TESLA'S AT FAULT. TESLA SERVICE CENTER DID CHECK OUT MY CAR ON 12/2/19 AND RELEASED IT TO ME, DEEMING THAT IT WAS SAFE TO DRIVE. I HAVE NOT DRIVEN THE CAR IN THE RAIN WHILE IT'S DARK SINCE. I'VE JUST RECENTLY REALIZED THAT YOUR DEPARTMENT INVESTIGATES THESE TYPES OF INCIDENTS AND THOUGHT I SHOULD REACH OUT.

MY TESLA DIDN'T STOP WHEN I APPLIED THE BRAKES, I HAD A CLEAR DISTANCE SPACE BETWEEN MY CAR AND THE CAR I REAR ENDED, ANY OTHER CAR WOULD HAVE STOPPED WHEN YOU APPLY THE BRAKES BUT I THINK I FELT LIKE MY CAR ACCELERATED EVEN I APPLIED THE BRAKES AND NEVER STOPPED. I WOULD SINCERELY WANT YOU TO INVESTIGATE FURTHER MY CASE AS IT COULD BE DANGEROUS FOR OTHER CARS OUTSIDE WHEN THE CAR BEHAVES THIS WAY. I DID LET TESLA KNOW ABOUT WHAT HAPPENED AND THEY ARE YET TO GET BACK TO ME WITH THE DETAILS OF THEIR FINDINGS! *TR