2018 Tesla Model 3 Complaint Log

ON NOVEMBER 14, 2019 MY CAR WAS INVOLVED IN AN ACCIDENT THAT I STRONGLY BELIEVE THERE WAS A MALFUNCTION WITH THE ACCELERATOR SENSORS OR THE ACCELERATOR ITSELF. THE VEHICLE SUDDENLY ACCELERATED AGGRESSIVELY AS MY SISTER WAS PARKING THE CAR. SHE WAS GOING SLOW AS SHE PARKED THE VEHICLE AND AS SHE DROVE INTO THE STALL, THE VEHICLE SPED UP AGGRESSIVELY AND SHE COULD NOT STOP IT. WE HAVE VIDEOS (COULDN'T UPLOAD) THAT ALSO SHOW THE WHEELS KEEP GOING EVEN THOUGH IT HAD ALREADY MADE CONTACT WITH THE PILLAR AND NOBODY IS PRESSING THE PEDAL. ANOTHER CONCERN WE HAVE IS WHY NONE OF THE CRASH AVOIDANCE MECHANISM TOOK OVER, THE VEHICLE'S SAFETY SETTINGS DIDN'T STOP THE VEHICLE FROM CONTINUING TO ACCELERATE AND DRIVE RIGHT INTO THE PILLAR. WE ARE CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. WE ARE AVAILABLE TO TALK WITH YOU ABOUT THE DETAILS OF THE ACCIDENT. WE FILED A COMPLAINT WITH TESLA AND THEY CLAIM IT IS USER ERROR, BUT MY SISTER IS 100% SURE SHE DIDN'T PRESS THE PEDAL. WE NEED YOUR HELP WITH THIS INVESTIGATION. WE UNDERSTAND THERE ARE OTHERS THAT HAVE FILED SIMILAR COMPLAINTS. WE WANT TO KNOW WHAT TYPE OF INVESTIGATION TESLA DID TO CONCLUDE IT WAS USER ERROR. WE BELIEVE THE SENSORS ARE NOT WORKING PROPERLY AND THIS IS THE CAUSE OF THE ACCIDENT, BUT WE DON'T HAVE ANY WAY OF KNOWING WHAT KIND OF SCRUTINY TESLA DID IN THEIR PART TO LOOK INTO WHAT ACTUALLY HAPPENED, ALSO JUST BECAUSE THEIR RECORDS INDICATE THAT THE PEDAL WAS PRESSED, WE HAVE NO WAY OF KNOWING IF THIS IS TRULY THE CASE INSTEAD OF THE SENSORS ACTUALLY INACCURATELY SENSING THAT A FOOT WAS NEARBY. -- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MODEL 3 IN JUNKYARD. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BHRVGPBLESXTXTYF/PHOENIX-AZ/PHOTOS NO AIR-BAGS DEPLOYED THE ONLY DAMAGE APPEARS TO BE SELF-INFLICTED BY THE USUAL BROKEN BALL-JOINTS CAUSING THE WHEEL TO BREAK LOOSE AND WHOMP INTO THE BODYWORK. SAME FAILURES OVER AND OVER. PLEASE GET ONTO THIS. KEEF

HERE IS A MODEL 3 IN THE JUNK YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34558147&ROWNUMBER=13&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER ACCIDENT SO IT HAS EXTENSIVE DAMAGE. THE FRONT LH SUSPENSION HAS FALLEN TO BITS. THE WHEEL HAS BEEN SLICED IN TWO WHICH SUGGESTS THAT IT WAS WAS CUT BY A SHARP OBJECT WHILST STILL ROTATING. IT DOES APPEAR TO BE A STRONG POSSIBILITY THAT THIS ROLLOVER WAS CAUSED BY THE SUSPENSION FAILURE. THE CONNECTION TO THE STEERING ARM HAS SNAPPED WHICH IS CAUSE FOR CONCERN. THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED. SEVERAL OF THE ALLOY COMPONENTS HAVE CRACKED IN HALF WHICH SUGGESTS THAT THE CASTINGS ARE OF POOR QUALITY. GIVEN THAT MANY OWNERS FELL THAT IT IS OK TO DRIVE HANDS FREE OR WITH JUST A FINGER RESTING ON THE WHEEL A FAILURE IN THE SUSPENSION CAN HAVE FATAL CONSEQUENCES. PLEASE INVESTIGATE. THANK YOU. KEEF

MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34629617&ROWNUMBER=5&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE FRONT SUSPENSION GONE ALL WHOMPY. HEADLIGHT NOT EVEN BROKEN. PERHAPS THE SNAP-OFF SUSPENSION SAFETY FEATURE IS WORKING A LITTLE TOO WELL. AN INVESTIGATION WOULD BE NICE. MERRY CHRISTMAS. KEEF

HERE IS ANOTHER TESLA MODEL 3 WITH FRONT SUSPENSION THAT HAS FALLEN APART. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-BJ9KVYNFMYGISLWP/WALDORF-MD/PHOTOS IT DOES NOT TAKE A ROCKET SURGEON TO SEE THAT THERE IS A REPEATING PATTERN OF FAILURES. ALL THE BALL JOINTS HAVE SNAPPED. PLEASE INVESTIGATE. THANK YOU KEEF

HERE IS A TESLA MODEL 3 IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/59959469/PHOTOS IT IS LISTED AS HAVING SUSPENSION DAMAGE. NO AIR-BAGS HAVE BEEN DEPLOYED AND DAMAGE TO THE BODYWORK IS ONLY SLIGHT. THE HEADLIGHTS HAVE NOT EVEN BEEN BROKEN. THE WHEEL IS SERIOUSLY WHOMPY. WHILST THE PHOTOGRAPHIC EVIDENCE IS NOT 100% PROOF IT DOES APPEAR THAT THIS FAILURE IS CONSISTENT WITH THE THE OTHER REPORTS OF THE ALLOY SUSPENSION PARTS SNAPPING FAR TOO EASILY. THE FACT THAT THE WHEEL AND TIRE ARE UNDAMAGED AND THERE BEING ONLY MINOR DAMAGE TO THE BODYWORK MAKE IT FAR MORE LIKELY THAT THIS IS ANOTHER CASE OF SELF-INFLICTED INJURY CAUSED BY FRAGILE SUSPENSION PARTS. THERE IS NO PAINT DAMAGE NOR ANY TRANSFER OF PAINT FROM ANOTHER VEHICLE. THE DAMAGE TO THE WHEEL WELL IS CONSISTENT WITH A DISRUPTED WHEEL WHOMPING AROUND AND BASHING THE WELL FROM THE INSIDE. I WOULD BE GRATIFIED IF YOU WOULD INVESTIGATE. THANK YOU. KEEF

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60239049/PHOTOS IT HAS SOME FRONT END DAMAGE BUT WHAT IS REMARKABLE IS THAT THE ALLOY STEERING KNUCKLE HAS CRACKED IN HALF AND THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED OFF. THE WHEEL AND TIRE ARE BOTH UNDAMAGED. IT IS VERY UNLIKELY THAT SO MUCH FORCE CAN HAVE BEEN TRANSMITTED THROUGH THE RELATIVELY FRAGILE ALLOY WHEEL AS TO CAUSE ALL THAT DAMAGE TO THE SUSPENSION COMPONENTS. THE MODEL 3 SHARES SIMILAR SUSPENSION COMPONENTS TO THOSE USED IN THE MODEL S AND X. SO MANY EXAMPLES OF SUSPENSION FAILURES INDICATE A SYSTEMIC PROBLEM. PLEASE INVESTIGATE THESE HIGHLY DANGEROUS ISSUES. THANK YOU KEEF

MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60870519 BOTH FRONT SUSPENSIONS SNAPPED OFF. NOT IN A CRASH.... WHEELS SIMPLY FELL OFF. LOOKS LIKE THIS ALLEGED "SAFETY FEATURE" I.E SNAP-OFF WHEELS IS WORKING A LITTLE TOO WELL. PLEASE INVESTIGATE THANK YOU KEEF

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60799809/PHOTOS IT HAS NOT BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED. THE FRONT SUSPENSION HAS SNAPPED APART. THE CAST ALLOY LOWER SUSPENSION ARM HAS BROKEN IN HALF. THIS IS CLEAR EVIDENCE OF A CASTING DEFECT. IT IS MOST INTERESTING THAT THE HIGH PROFILE LEGAL ACTION OVER A SUSPENSION FAILURE - HTTPS://WWW.BUSINESSINSIDER.COM.AU/ALADDIN-STARS-PROBLEM-WITH-TESLA-KNOWN-AS-WHOMPY-WHEELS-2019-6?R=US&IR=T HAS NOW BEEN SETTLED OUT OF COURT. THERE IS ABSOLUTELY CERTAINLY A SYSTEMIC PROBLEM WITH THE SUSPENSION COMPONENTS IN ALL MODELS OF TESLA CARS AND IT IS OUTRAGEOUS THAT THEY ARE ALLOWED TO SWEEP THE PROBLEM UNDER THE RUG. I STRONGLY RECOMMEND THAT YOU NOW TAKE ACTION IN THIS MATTER. IF YOU NEED TO HAVE A FORMAL PETITION BEFORE YOU TAKE ACTION THEN THIS WILL BE ARRANGED. THANK YOU. KEEF WIVANEFF

OCT 15, 2019 AT 12:30 PM I WAS GOING TO PARK THE CAR, WAS ROLLING TO A STOP BETWEEN PARKING LINES IN FRONT OF THE CURB WHEN CAR SUDDENLY ACCELERATED AND CRASHED INTO A STYLE FENCE. REPORTED THE PROBLEM THE SAME DAY TO TESLA AND TOOK THE VEHICLE TO THE SERVICE CENTER AND COMPLAINED. THEY LOGGED THE COMPLAINT AND SAID THEY WOULD GET BACK TO ME ABOUT IT. CALLED AND EMAILED A COUPLE OF TIMES. NO RESPONSE TO DATE ON WHY THIS HAPPENED.

OVER 5000 MILES OF DRIVING, THERE IS A SIGNIFICANT AMOUNT OF VIBRATION AND BUFFETING IN CAR AT ANY SPEED OVER 45MPH. TESLA SERVICE HAS HAD EIGHT OPPORTUNITIES TO RESOLVE THIS, TO NO AVAIL. THE TIRES HAVE BEEN REPLACED TO ELIMINATE THIS AS A POSSIBILITY, AND THE WHEELS CHECKED FOR RUNOUT - ALL MEASURE VERY GOOD. SUSPENSION COMPONENTS OR CONTROL ARMS ARE THE LIKELY CULPRITS. IN ADDITION TO THE SUSPENSION COMPONENTS FAILING AFTER LESS THAN 5000 MILES, THE DRIVERS SEATS ON MOST ALL MODEL 3 ARE LOOSE AND ROCK BACK AND FORTH, WITH TESLA SAYING IT IS 'WITHIN SPECIFICATIONS'. THIS COULD BE ANOTHER SERIOUS SAFETY CONCERN IN THE EVENT OF A CRASH, AS IT IS UNCLEAR WHY THE SEAT DISTURBING BECOMES LOOSE WITH NORMAL USE. AFTER DISCUSSING WITH OTHER MODEL 3 OWNERS WITH IDENTICAL ISSUES, IT IS CLEAR THAT THIS IS A INHERENT VEHICLE / PARTS PROBLEM, AND TESLA IS DOING THE LEAST POSSIBLE TO ADDRESS THESE CONCERNS.

SEAT HEADREST BUBBLING AND HAVING OOZING STUFF. LOOKS LIKE MANY OTHER PEOPLE HAVE THE SAME ISSUE. YESTERDAY I WENT AND THEY SAID THEY HAVE NEVER SEEN IT BEFORE AND THEN I FIND IN MANY ONLINE FORUMS PEOPLE ARE COMPLAINING ABOUT THIS. AND FOR SOME PEOPLE THEY GAVE A FREE REPLACEMENT. CHARGED ME $330 FOR THIS. EVEN THE REPLACEMENTS ARE STARTING TO SHOW SAME ISSUE HTTPS://WWW.REDDIT.COM/R/TESLAMODEL3/COMMENTS/CY0ZWU/TESLA_MODEL_3_HEADREST_BUBBLING_BIG_TIME/?UTM_SOURCE=SHARE&UTM_MEDIUM=WEB2X

PROBLEM: REAR TAIL LIGHTS WERE NOT ILLUMINATED, EVEN THOUGH THE STANDARDIZED HEADLIGHT SYMBOL/INDICATOR WAS DEPICTED ON THE VEHICLE INSTRUMENT SCREEN. THIS SYMBOL IS UNIVERSALLY UNDERSTOOD TO INDICATE BOTH HEADLIGHTS AND TAIL LIGHTS. INCIDENT: WHILE DRIVING ON A DARK AND UNLIT ROAD, I ENCOUNTERED DEBRIS BLOCKING THE ROAD. IN ORDER TO PASS THROUGH, I EXITED THE VEHICLE WITHOUT TURNING IT OFF AND LEFT THE DRIVER'S DOOR UNLATCHED TO ENSURE THE VEHICLE DID NOT INADVERTENTLY POWER DOWN. I EXPECTED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD REMAIN ILLUMINTED TO, BOTH, LIGHT THE ROAD AHEAD AS WELL AS ILLUMINATE THE REAR FOR SAFETY AND VISIBILITY. AFTER MOVING THE DEBRIS FROM THE ROAD, I WAS SURPRISED TO FIND THE REAR OF THE VEHICLE WAS COMPLETELY DARK AND NOT VISIBLE FROM THE REAR. HOWEVER, THE INTERIOR INSTRUMENT PANEL SIMULTANEOUSLY DEPICTED THE STANDARDIZED HEADLIGHT SYMBOL, WITH NO WARNING THAT THE REAR LIGHTS WERE INDEPENDENTLY TURNED OFF. THIS IS A SAFETY HAZARD, AS THE DRIVER/OWNER HAS NO INDICATION THAT THE REAR TAIL LIGHTS TURN OFF. ASIDE FROM MANUALLY GOING INTO HEADLIGHT SETTINGS IN THE VEHICLE CONFIGURATION MENU, THERE IS NO EASILY ACCESSIBLE WAY TO KEEP ALL LIGHTING ACTIVE WHILE THE DRIVER IS NOT IN THE VEHICLE.

IF A TESLA OWNER IS USING THE TESLA APP TO USE THE SMART SUMMON FEATURE, THE VEHICLE DOESN'T NECESSARILY STOP QUICKLY WHEN THEIR FINGER IS REMOVED FROM THEIR TOUCH SCREEN IF THE INTERNET CONNECTION FOR THEIR CELL PHONE AND/OR FOR THEIR TESLA IS POOR. I HAVE VIDEO OF MY INFORMAL TESTING OF THIS POTENTIAL SAFETY ISSUE DONE IN A PRIVATE PARKING LOT WITH SOFTWARE VERSION: 2019.32.11.1 D39E85A ON MY TESLA MODEL 3.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/54348349/PHOTOS THE FRONT WHEEL AND COMPLETE SUSPENSION HAS COMPLETELY FALLEN OFF. NO AIRBAGS DEPLOYED SO THERE HAS NOT BEEN A FRONT END COLLISION. ANOTHER CAR HAS BIFFED THE BACK OF THE TESLA AFTER IT SLOWED DOWN RAPIDLY WHEN THE WHEEL FELL OFF. TESLA ENTHUSIASTS CLAIM THAT THE WHEELS ARE DESIGNED TO SNAP OFF EASILY AND THIS IS A SAFETY FEATURE. OTHER ROAD USERS MAY BE LESS THAN IMPRESSED BY THIS FEATURE WHEN THE TESLA WHEEL FLIES OFF AND SMASHES THEIR HEAD IN. THESE TESLAS ARE INDEED....LUDICROUS. PLEASE INVESTIGATE.

THE CAR ACCELERATED SUDDENLY ON AUTOPILOT CAUSING THE CAR SKID AND FALL INTO A DITCH OAT 80 MPH IN UTAH. THE DAMAGE WAS TO THE BODY BUT THE ACCIDENT COULD HAVE BEEN WORSE AS IT ALMOST WENT INTO THE OTHER LANE

HELLO- I WAS TRYING TO PARK MY VEHICLE IN A PARKING SPOT IN SANTA CLARA, CALIFORNIA WHEN THE CAR AUTOMATICALLY ACCELERATED AND HIT ANOTHER CAR. IT THEN IMMEDIATELY HAD A FLAT TIRE. I DID NOT HIT THE WRONG PEDAL NOR WAS I ACCELERATING IT. IT WAS QUITE DANGEROUS. IT CAME TO A HALT AFTER HITTING ANOTHER CAR. BOTH THE CARS WERE DAMAGED.PRIOR TO THAT WE HAD DIFFICULTY TRYING TO CONNECT TO THE CAR USING THE APP ON THE PHONE BUT THOUGHT IT COULD HAVE BEEN DUE TO AN APP ERROR. NOT SURE IF IT WAS CORRELATED. THIS EVENT HAPPENED ON SEP 24. TESLA ADVISED ME TO TOW THE CAR TO THE SERVICE CENTER. SINCE THEN MY CAR HAS BEEN WITH TESLA SERVICE. THEY HAVE NOT GIVEN US ANY UPDATES ABOUT THE DIAGNOSTICS AND KEEP TELLING US TO TAKE THE CAR BACK. THEY HAVE CLEARED TO DRIVE THE CAR FOR 20 MILES. MY CAR WAS EXTENSIVELY DAMAGED. I REQUEST YOU TO HELP. THIS IS QUITE SERIOUS FOR THE SAFETY OF EVERYONE. WHILE I AM WILLING TO ACCEPT IF TESLA PROVES BEYOND A DOUBT THAT IT WAS MY ERROR, I AM QUITE CONFIDENT THAT IT DID IT AUTOMATICALLY. I AM ALSO CONCERNED THAT TESLA HAS NOT GIVEN US ANY UPDATE FOR THE LAST 3 WEEKS AND HAVE NOT PROVIDED US WITH ANY DETAILS OF WHAT THE COURSE OF ACTION IS BEYOND ASKING US TO TAKE THE CAR BACK AND CLEARING IT TO DRIVE FOR 20 MILES. I HAVE 2 KIDS AND WANT A THOROUGH INVESTIGATION FOR THE SAFETY OF EVERYONE INVOLVED. PLEASE HELP.

THIS IS A COMPLAINT ABOUT A NEW DEVELOPMENT IN THE TESLA AUTOPILOT EXPERIMENT. ELECTREK WHICH IS A VERY INFLUENTIAL TESLA PUBLICITY PUBLICATION HAS JUST RELEASED A HIGHLY IRRESPONSIBLE ARTICLE AND VIDEO. HTTPS://ELECTREK.CO/2019/09/19/TESLA-AUTOPILOT-V10-COMMUTE-WITHOUT-DRIVER-INTERVENTION/ THIS EVEN SHOWS THE TESLA FITTED WITH A "NAG DEFEATER" ON THE STEERING WHEEL. THIS IS GOING TO CAUSE OWNERS TO HAVE EVEN MORE MISPLACED CONFIDENCE IN THE AUTOPILOT AND WILL MOST CERTAINLY CAUSE MORE DEATHS. PLEASE STOP THIS DANGEROUS EXPERIMENT WHICH IS RECKLESSLY ENDANGERING INNOCENT ROAD USERS. PLEASE NOTE THAT I HAVE USED THE VIN OF A WRECKED TESLA MODEL 3 SO AS TO BE ABLE TO FILE THIS COMPLAINT. I AM NOT A TESLA OWNER BUT I HAVE TO SHARE THE PUBLIC ROADS WITH THESE LETHAL VEHICLES. THANK YOU. NOTE - DUMMY USA ADDRESS USED TO NEGOTIATE YOUR WEBSITE. CORRECT NAME AND ADDRESS SUPPLIED WITH THIS COMPLAINT.

WHEN DRIVING, THE ELECTROCHOMATIC (AUTO-DIMMING) REAR-VIEW MIRROR AND SIDE-VIEW MIRRORS ONLY DIM AT A PRE-DETERMINED TIME OF DAY, WHICH IS LONG AFTER IT IS DARK OUT, AND LONG AFTER FOLLOWING VEHICLES HAVE TURNED ON THEIR HEADLIGHTS. THEY REVERT BACK TO NORMAL (NOT DARKENED) LONG BEFORE SUNRISE. THEY DO NOT RESPOND AT ALL TO THE FOLLOWING VEHICLE'S HEADLIGHTS OR TO AMBIENT LIGHT CONDITIONS. ALONG WITH THIS, THERE IS A SIGNIFICANT PORTION AROUND THE EDGES OF THE MIRRORS THAT NEVER DARKEN. THERE IS NO WAY FOR THE DRIVER TO MANUALLY DIM THE MIRRORS. THE ONLY WAY TO AVOID BEING BLINDED BY THE FOLLOWING VEHICLE'S HEAD LIGHTS IS TO REDIRECT THE MIRROR, MAKING THE IT USELESS. I BROUGHT THIS TO THE MANUFACTURER'S ATTENTION APPROXIMATELY ONE YEAR AGO. THE SERVICE TECHNICIAN SAID IT WAS A KNOWN ISSUE AND WOULD BE CORRECTED VIA A SOFTWARE UPDATE. ALTHOUGH MY VEHICLE'S SOFTWARE HAS BEEN UPDATED MANY TIMES, THE ISSUE WITH THE MIRRORS HAS NOT BEEN REMEDIED. I HAVE REPEATEDLY REACHED OUT TO THE MANUFACTURER REGARDING THIS ISSUE AND AS OF YET, NO FIX IS IN ORDER. THIS ISSUE IS WIDELY DISCUSSED IN ONLINE FORUMS, INCLUDING THE MANUFACTURER'S OWNERS' FORUM. IT APPEARS THAT THIS ISSUE OCCURS WITH ALL CARS OF THIS MAKE AND MODEL. OWNERS' DEGREE OF UPSET SEEMS RELATED TO WHETHER THEY REGULARLY DRIVE JUST AFTER SUNSET AND/OR JUST BEFORE SUNRISE.

[XXX] has/is watching me through the in car cabin camera & the 9 cameras surrounding my Tesla. I have proof he has audio recorded me & also has watched me and who knows how many other unsuspecting women, men and minors. This is a clear privacy violation and he needs to be stopped. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MODEL 3 IN THE JUNKYARD. IT'S GONE HORRIBLY WHOMPY.. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33644612&ROWNUMBER=11&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE PLEASE INVESTIGATE. THANK YOU.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED WITH ELECTRONIC DOORS THAT RELEASED THE LATCH WHEN THE DOOR HANDLE AND/OR A BUTTON LOCATED INSIDE THE VEHICLE'S DOOR WAS ACTIVATED. THE CONTACT STATED THAT THE PASSENGER SIDE DOORS FAILED TO RELEASE THE LATCH WHEN PROMPTED. TESLA (52 DERWOOD CIR, ROCKVILLE, MD 20850, (301) 738-6523) DIAGNOSED THAT THE REAR LATCHED NEEDED TO BE REPLACED. THE REAR PASSENGER DOOR WAS REPAIRED, BUT THE FRONT DOOR WAS NOT. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 98,825.

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE DRIVING AT 5 MPH THE VEHICLE INDEPENDENTLY ACCELERATED, JERKED AND STALLED. THE SEAT BELT WARNING LIGHTS WERE ILLUMINATED. THE DRIVER AND PASSENGER SAFETY RESTRAINT FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO TESLA 6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925)361-1173 WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 19,241.

AEB SYSTEM DOES NOT FUNCTION AT LOW SPEEDS RELIABLY. CAR WAS TRAVELING AT 12MPH AND CAR WAS STOPPED IN FRONT OF MY CAR. CAR MADE NO ALERTS OR NO ATTEMPT TO STOP THE VEHICLE FROM A REAR END COLLISION WHICH ULTIMATELY RESULTED IN DAMAGE TO MY FRONT END. I NEVER KNOW WHEN THE SYSTEM WILL OR WONT WORK AND HAVE NO CONFIDENCE IN IT.

MY 2019 TESLA MODEL 3 PURCHASED 5 MONTHS AGO, SUDDENLY GAVE A WARNING ON THE HIGHWAY THAT THE '12V POWER IS VERY LOW AND VEHICLE MAY SHUT DOWN UNEXPECTEDLY' THE CAR HAD BEEN CHARGED WITH 250+ MILES OF RANGE. ONCE STOPPED THE CAR WOULDN'T RESPOND AND EVEN FLASHERS WOULDN'T WORK. THEIR SUPPORT STAFF DID NOT KNOW HOW TO FIX THIS OR EVEN HOW TO KEEP FLASHERS ON. LUCKILY I HAD EXITED THE HIGHWAY INTO A RESIDENTIAL AREA WHERE FLASHERS WEREN'T NECESSARY. THIS IS SUDDEN AND DANGEROUS. A BATTERY CAN BE MONITORED AND FAILURE CAN BE DETECTED SEVERAL CHARGE CYCLES (DAYS) IN ADVANCE. TESLA NEEDS TO DO A RECALL TO FIX THE CHARGING SYSTEM AND INSTALL A PROPER MONITORING SYSTEM.

PARKING CAR WITH FOOT ON BRAKE,WHEN THE CAR LUNGED FOREWORD INTO PARKED CARS, DAMAGING MY CAR AND TWO OTHER CARS PARKED IN FRONT OF ME.

MODEL 3 IN JUNKYARD. NOT IN A CRASH. NO AIR-BAGS GONE OFF. FRONT SUSPENSION ARM SNAPPED OFF. STEERING TIE-ROD SNAPPED OFF. TESLA SEEMS TO BE PROCURING ITS STEERING AND SUSPENSION COMPONENTS FROM A PRETZEL FACTORY. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. THANK YOU. HAVE A FANTASTIC DAY.

BALL JOINT FAILURE LEADING TO NEED TO REPLACE UPPER CONTROL ARM ON DRIVERS SIDE. 2ND INSTANCE IN LESS THAN A YEAR. 2018 MODEL 3 WITH LESS THAN 40,000 MILES.

I WAS DRIVING NORTHBOUND ON CA HWY 101 WHEN I INITIATED A LANE CHANGE FROM LEFT TO RIGHT WITH AUTOPILOT ENGAGED. AFTER BEGINNING TO MAKE THE LANE CHANGE TO THE RIGHT, THE CAR ABRUPTLY VEERED BACK INTO THE LEFT LANE, THEN SLOWLY STARTED TO MOVE BACK INTO THE RIGHT LANE. IT WAS AT THAT TIME THAT I DISENGAGED THE AUTOPILOT.

ABOUT 6 WEEEKS AGO THE HORN ON MY TESLA MODEL 3 STOPPED WORKING. I HAVE HAD ONE VERY CLOSE CALL WHERE I ALMOST GOT IN A WRECK BECAUSE THE OTHER DRIVER WAS MAKING A U TURN IN FRONT OF ME WHO DID NOT SEE ME COMING. I COULD NOT GET THEIR ATTENTION BECAUSE MY HORN DID NOT WORK. I HAD TO GO INTO THE LANE OF ON COMING TRAFFIC TO AVOID A SERIOUS WRECK. I HAVE MADE MULTIPLE EFFORTS TO GET TESLA TO GET THIS REPAIRED. THEY HAVE FAILED EVERY SINGLE TIME TO TAKE CARE OF THIS OR EVEN SCHEDULE AN APPOINTMENT. COMMUNICATION HAS BEEN VERY LITTLE AND NOW THEY ARE NOT RESPONDING AT ALL. I HAVE EMAILED THEM AND TEXTED THEM. EVEN TRIED TO GET THEM TO HELP THRU THEIR TWITTER ACCOUNT. PLEASE HELP !!

RIGHT BEFORE THE CAR HIT THE 50,000 MILES FULL WARRANTY, I CALLED TESLA AND REPORTED 2 SAFETY ISSUES. THE FIRST WAS THE HORN NOT WORKING AND THE SECOND WAS A SEAT BELT SAFETY WARNING. TESLA MOVED THE APPOINTMENT AND WHEN I GOT THEIR, I HAVE EXCEEDED THE 50,000 MILES. THE TECHNICIAN AT TESLA'S FACILITY UNDERSTOOD THAT I CALLED BEFORE THE 50,000 AND THAT IT IS TESLA'S FAULT I DID NOT GET THE SERVICE ON TIME. THEY WERE ABLE TO FIX THE LOW PITCH PART OF THE HORN BUT DID NOT HAVE PARTS FOR THE SEAT BELT AND THE HIGH PITCH PART OF THE HORN. THEY PROMISED TO SEND A TECHNICIAN HOME. WHEN THE TECHNICIAN CAME HOME, HE HAD THE WRONG PART FOR THE HORN AND DID NOT HAVE THE PART OF THE SEAT BELT. HE WAS ABLE TO DIAGNOSE THAT IT IS THE BACK MIDDLE PASSENGER BUCKLE CAUSING THE ERROR (WHICH THE FACILITY DID NOT DO). HE PROMISED TO COME BACK WITH THE RIGHT PARTS. I GOT A CALL FROM TESLA FOR THE OTHER APPOINTMENT TIME, BUT THE TECHNICIAN NEVER SHOWED UP AND MY CALLS TO TESLA WAS NOT ANSWERED. I AM NOT WORRIED MUCH ABOUT THE HIGH PITCH HORN ALTHOUGH IT NEED TO BE FIXED. I AM WORRIED MORE ABOUT A SEAT BELT BUCKLE ERROR. I AM ALSO NOT HAPPY WITH THE LEVEL OF SERVICE FROM TESLA ESPECIALLY FOR SAFETY ISSUES NOT BEING TAKEN SERIOUSLY

I WAS INVOLVED IN A CAR CRASH WITH THE AUTOPILOT ACTIVATED. THE AUTOPILOT HAS A FLAW WHERE IT CANNOT DETECT WHEN A LARGE VEHICLE LIKE AN 18 WHEELER OR CEMENT TRUCK IN MERGING INTO THE LANE. IT SEES A LARGE GAP AND WHILE THE FRONT PART OF THE VEHICLE IS SLOWLY SNAKING INTO THE LANE IT STARTS TO ACCELERATE. I HIT THE SIDE OF A CEMENT TRUCK AND HAD 8K IN DAMAGES. I REACHED OUT TO TESLA WITHOUT ANY RESPONSE.

FREQUENT ERROR STATING "FRONT PASSENGER SAFETY RESTRAINT SYSTEM FAULT", WITH A RED INDICATOR FOR THE AIRBAG ON DISPLAY. ERROR OCCURS AT ANY TIME, STATIONARY, IN MOTION, ON A CITY STREET AND A HIGHWAY. SEE ATTACHED PHOTO

THIS IS A COMPLAINT ABOUT THE WEAKNESS OF THE SUSPENSION BALL JOINTS IN ALL MODELS OF TESLA CARS. I HAVE TAKEN THIS CAR AS JUST ONE EGREGIOUS EXAMPLE AND I CAN SHOW YOU MANY MORE THAT HAVE FAILED IN THE SAME WAY. I WILL FOLLOW THIS UP BY FILING A SEPARATE COMPLAINT ON A MODEL X WHICH HAS THE EXACT SAME FAILURE. HERE IS THE MODEL 3 HTTPS://WWW.COPART.COM/LOT/42908029/PHOTOS NO AIRBAGS HAVE BEEN DEPLOYED IN THIS CAR. THERE IS NO COLLISION DAMAGE THAT WOULD JUSTIFY THE BALL JOINTS HAVING SNAPPED IN THIS WAY. THIS CAR IS STILL AVAILABLE FOR INSPECTION. PLEASE DO THIS. THANK YOU...CONCERNED CITIZEN.

HERE IS A TESLA MODEL 3 IN THE SALVAGE AUCTION YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32965341&ROWNUMBER=21&LOADRECENT=TRUE IT HAS SOME COLLISION DAMAGE AT THE REAR, PERHAPS BECAUSE IT STOPPED UNEXPECTEDLY WHEN THE FRONT SUSPENSION FELL TO BITS. THE PHOTOGRAPHS SHOW THAT THE UPPER BALL JOINT HAS POPPED APART AND THAT THE STEMS OF BOTH LOWER BALL JOINTS HAVE SNAPPED. TESLA IS USING DANGEROUS LOW QUALITY COMPONENTS IN THESE CARS. THE PHOTOGRAPHS OF THIS WRECK PROVE THIS. PLEASE HAVE THIS WRECK INSPECTED. IF YOU WISH TO SEE MANY MORE EXAMPLES OF MODEL 3 SUSPENSION PARTS THAT HAVE SNAPPED LIKE A PRETZEL THEN THERE IS A COLLECTION OF THEM HERE HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157701887554265 PLEASE NOTE..I AM NOT A TESLA OWNER, JUST A CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

ANOTHER MODEL 3 JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/42720419/PHOTOS NOT IN A MAJOR COLLISION, NO AIRBAGS DEPLOYED. FRONT SUSPENSION HAS SNAPPED LIKE A PRETZEL. ALL THE BALL JOINT STEMS HAVE SNAPPED OFF. IT IS PROBABLE THAT ALL OF THE BODYWORK DAMAGE IS SELF INFLICTED AS A RESULT OF THE SUSPENSION FAILURE. PLEASE CONTACT THE OWNER AND ASK HIM WHY HIS WHEEL FELL OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE HOPE THAT YOU WILL SEE THAT THESE SUSPENSION PARTS ARE DANGEROUSLY FRAGILE AND UNFIT FOR A GOLF CART LET ALONE A HIGH PERFORMANCE ROAD VEHICLE. PLEASE DO YOUR JOB. THANK YOU. CONCERNED CITIZEN ETC.

ANOTHER MODEL 3 WITH A BUSTED SUSPENSION THAT WAS NOT CAUSED BY CRASH DAMAGE. HTTPS://POCTRA.COM/2018-TESLA-MODEL-3/ID-AXDY8OZ8LQ7LEFQL/HOUSTON-TX/PHOTOS ALL YOU HAVE TO DO IS GO TO THE POCTRA WEBSITE WHICH HAS ARCHIVED PHOTOS AND DETAILS OF MORE THAN 4000 WRECKED TESLAS. A HUGE NUMBER OF THOSE CARS HAVE BROKEN SUSPENSIONS THAT CAN NOT BE EXCUSED AS BEING THE RESULT OF A CRASH. JUST TO RESTATE THE BLEEDING OBVIOUS ONE MORE TIME. TESLA SUSPENSIONS ARE TOO WEAK FOR THE POWER AND WEIGHT OF THE CARS. QUALITY CONTROL IS NON-EXISTENT. THE TOXIC CULTURE AT TESLA WHICH HAS EMPLOYEES LIVING IN FEAR OF ELON MUSK MEANS THAT THESE SYSTEMIC FAILURES ARE SWEPT UNDER THE CARPET. TESLA IS STILL USING NON DISCLOSURE AGREEMENT TO SILENCE CUSTOMERS. THE SUPPOSEDLY UPGRADED SUSPENSION PARTS WHICH ARE THE SUBJECT OF A TECHNICAL SERVICE BULLETIN ARE NOT BEING FITTED TO CARS EXCEPT AFTER THEY FAIL. IF I CAN SO EASILY DISCOVER EXAMPLES OF THESE SUSPENSION BREAKAGES BY VISITING HTTPS://POCTRA.COM/ THEN SURELY YOU CAN HAVE SOME OF YOUR STAFF DO THE SAME THING. THANK YOU KEEF

ANOTHER GOOD EXAMPLE OF A MODEL 3 WITH THE FRONT WHEEL AND SUSPENSION FALLEN OFF FOR NO GOOD REASON. NO AIR-BAGS DEPLOYED. NO OTHER DAMAGE TO CAR, WHEEL AND TIRE UNDAMAGED. IT SIMPLY FELL TO BITS. ALL THE BALL JOINTS AND STEERING ARM SNAPPED. NOT GOOD. PLEASE LOOK AT THE PHOTO. THIS IS INSANE/LUDICROUS. THANKS. HAVE A GREAT CHRISTMAS. KEEF

Cabin noise is over the normal threshold creating distraction and discomfort for concentration. Submitted multiple complaints and repair request through car app for diagnostic and possible repair, but nothing has been addressed. I bought a sound level meter to measure the distracted noise and the sound level was measured at 87 dB. Asked Tesla repair center if they can measure the sound level to confirm my complaint, but they are not will to do so. All the complaints were submitted during manufacture warranty period, but nothing has been done and now my car is out of warranty and Tesla wants ti charge me $265 per hour for the diagnostic. What is Tesla’s published or acceptable cabin sound level? The high sound level is now causing my ear to occasionally have ringing and discomfortable feeling.

I FOUND A STRESS CRACK ON MY REAR WINDSHIELD, WHICH THE TESLA SERVICE CENTER IN SAN RAFAEL, CALIFORNIA DENIED WAS CAUSED BY A DEFECT IN THE GLASS. MY SERVICE ASSOCIATE, PATRICK GERETY WAS PARTICULARLY UNHELPFUL AND I AM LODGING A COMPLAINT DIRECTLY WITH THE MANAGER OF THE CENTER, ASTON MARTIN (NO, REALLY), AS WELL. MANY OTHER TESLA MODEL 3 CAR OWNERS ARE EXPERIENCING FAILURES IN THEIR REAR WINDSHIELDS. SOME ARE BEING REPLACED UNDER WARRANTY, BUT MANY - LIKE MINE - ARE BEING DENIED. IN SOME CASES, THE FAILURE SEEMS TO BE ASSOCIATED WITH THE REAR WINDSHIELD HEATING SYSTEM. I HAD TO PAY FOR THE REPLACEMENT. I'M UPLOADING A PORTION OF THE INVOICE ALONG WITH THIS DESCRIPTION. NOTE THAT THE CAR WAS STATIONARY AT THE TIME THAT THE CRACK WAS DETECTED.

IN ORDER TO CANCEL CRUISE CONTROL OR AUTOPILOT IN A TESLA MODEL 3, THE PRIMARY MECHANISM IS TO PUSH THE RIGHT STALK UPWARDS AS FAR AS IT WILL GO. HOWEVER, PUSHING THE SAME STALK UPWARDS ONLY PART OF THE WAY WILL CAUSE THE CAR TO SHIFT INTO NEUTRAL. THIS CAN CAUSE A DRIVER TO PUT THE CAR INTO NEUTRAL WHILE IT IS UNDERWAY. THIS IS ESPECIALLY DANGEROUS IN A TESLA BECAUSE IF THE CAR IS IN NEUTRAL REGENERATIVE BREAKING IS DISABLED AND IT IS THE COMMON DRIVING HABIT TO USE REGENERATIVE BREAKING AS THE PRIMARY BRAKING MECHANISM. ESSENTIALLY, A DRIVER CAN ACCIDENTALLY MAKE THE CAR UNABLE TO ACCELERATE AND UNABLE TO USE PRIMARY BRAKING WHEN IN MOTION. IN ADDITION, THERE IS NO AUDIBLE ALERT THAT THE CAR HAS BEEN SHIFTED TO NEUTRAL AND ONLY A VERY SMALL VISIBLE CHANGE TO THE TOUCHSCREEN. I ALERTED TESLA TO THIS ISSUE IN AUGUST OF 2018 AND THERE HAS BEEN NO CHANGE TO THE CAR'S BEHAVIOR SINCE THEN, DESPITE NUMEROUS OVER THE AIR SOFTWARE UPDATES.

THIS MODEL 3 IS IN THE SALVAGE AUCTION SITE. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32947552&ROWNUMBER=22&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH. NO AIRBAGS HAVE BEEN DEPLOYED AND THERE IS NEGLIGIBLE FRONT END DAMAGE. THE SUSPENSION HAS SNAPPED OFF. THE ATTACHED PHOTOGRAPHS SHOW THAT THE ALLOY SUSPENSION ARMS HAVE CRACKED IN HALF. THIS HAS THE APPEARANCE OF BRITTLE CRACK FAILURE CAUSED BY A CASTING DEFECT. IT IS A CERTAINTY THAT THIS IS NOT A ONE OFF INCIDENCE. THIS POINTS TO BAD MANUFACTURING, BAD QUALITY CONTROL, AND BAD TESTING. THIS IS ON TOP OF THE REPEATED FAILURES IN MODEL S & MODEL X SUSPENSION PARTS. TESLA APPEARS TO BE A SICK COMPANY WITH ZERO REGARD FOR PUBLIC SAFETY. PLEASE TAKE ACTION TO PREVENT NEEDLESS DEATHS AND INJURY.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHILE DRIVING 25 MPH IN THE RAIN, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR BUMPER AND REAR WHEEL HUBCAP ON THE PASSENGER SIDE HAD FALLEN OFF. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS DUE TO AN ACT OF GOD AND THEY WOULD CHARGE FOR TOWING THE VEHICLE TO A CERTIFIED COLLISION CENTER. THE CONTACT CALLED HER INSURANCE COMPANY AND THE VEHICLE HAD BEEN AT THE CERTIFIED COLLISION CENTER FOR OVER A WEEK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER REITERATED THAT AN OUTSIDE INFLUENCE CAUSED THE PARTS TO FALL OFF AND THEY WOULD NOT PAY FOR THE REPAIRS. THE CONTACT WANTED THE MANUFACTURER TO COVER THE COSTS WITH THE INITIAL WARRANTY SINCE THE VEHICLE WAS JUST PURCHASED IN JULY OF 2018. THE CONTACT SUSPECTED THAT THE PARTS BEING USED WERE OF INFERIOR QUALITY. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *AS

I TURNED INTO MY DRIVEWAY AND WAS GOING TO PULL INTO MY GARAGE TO PARK THE CAR, WHEN THE CAR ACCELERATED SUDDENLY AND VIOLENTLY AND CRASHED INTO THE FRONT STONE WALL OF OUR HOUSE. THE STONE WALL IS DAMAGED AND THE FRONT RIGHT SIDE OF THE TESLA HAS SIGNIFICANT DAMAGES.

TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT THE TOUCH SCREEN FAILED TO ACTIVATE AND WENT BLANK. THE CONTACT THEN ATTEMPTED TO CHARGE THE VEHICLE BUT WAS UNABLE TO DO SO DUE TO THE TOUCH SCREEN FAILING. THE MANUFACTURER TECH SUPPORT WAS CALLED AND ASSISTED HIM IN RESTORING THE TOUCH SCREEN HOWEVER; THE CONTACT EXPERIENCED A DELAY IN RESPONSE. ON ANOTHER OCCASION, WHILE ENTERING THE VEHICLE AND REVERSING FROM A PARKING SPACE; THE REAR BACK UP SENSOR HAD A DELAY AND DID NOT WARN THE DRIVER THAT HE WAS GETTING NEAR ANOTHER PARKED VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PARKED VEHICLE CAUSING SCRATCHES TO THE BUMPER. THE ALERT FOR THE BACK UP CAMERA WAS DELAYED DURING THE INCIDENT. A POLICER REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

VEHICLE HAS A "BRAKE HOLD" FEATURE. THIS FEATURE IS ENGAGED WHEN THE VEHICLE IS IN GEAR, STOPPED, AND THEN THE BRAKE PEDAL IS DEPRESSED AN ADDITIONAL DISTANCE. THIS FEATURE KEEPS THAT VEHICLE AT A STANDSTILL WITHOUT A NEED TO CONTINUE TO DEPRESS THE BRAKE PEDAL. PER THE INSTRUCTION MANUAL, BRAKE HOLD CAN BE RELEASED BY PRESSING THE ACCELERATOR, BRAKE, OR BY SHIFTING THE VEHICLE INTO "NEUTRAL". THE RIGHT STEERING COLUMN STALK, HOWEVER, CAN BE USED TO SWITCH THE VEHICLE FROM BRAKE HOLD INTO THE OPPOSITE TRAVEL DIRECTION (D TO R OR R TO D) BY MOVING THE STALK TO THAT SETTING. FOR EXAMPLE, A VEHICLE IN D WITH THE BRAKE HOLD ENGAGED, CAN BE SHIFTED INTO R BY MOVING THE RIGHT STALK FULLY UPWARD (TO THE "R" SETTING). THIS BEHAVIOR, I BELIEVE, SHOULD BE PROHIBITED UNLESS THE VEHICLE IS FIRST PLACED INTO "P" OR "N".

ON APRIL 24 19 MORNING [XXX](MY WIFE) DROVE UP MULTILEVEL PARKING LOT AT WORK 8100 JONES BRANCH DRIVE, SHE INITIALLY CHOSE A HEAD IN PARKING SPOT, THEN ATTEMPTED TO MOVE THE CAR FORWARD TO THE NEXT AISLE, SO THE CAR WOULD BE FACING FRONT WHEN SHE GOT OUT. THE CAR PICKED UP UNCONTROLLABLE AND EXTREMELY HIGH SPEED AND SHE FELT OUT OF CONTROL AND COULD NOT MOVE FOOT FROM ACCELERATOR TO BRAKE IN THE SPLIT SECOND, ALL SHE COULD DO WAS TO STEER SLIGHTLY TO HIT A POLE AT THAT NEXT SPOT, AND AVOID GOING ACROSS DRIVE LANE AND OVER THE BARRICADE TO A DROP. THE CAR SUFFERED SEVERE FRONT DAMAGE AND AIRBAGS OPENED, SHE HAD MINOR BRUISE. REPAIR ESTIMATES CAUSED INSURANCE COMPANY TO CALL IT A TOTAL LOSS. 1. TESLA CLAIMS TO BE REVIEWING ELECTRONIC DATA BUT HAS NOT RELEASED CONCLUSIONS SO FAR. 2. WHY SUCH HIGH SPEED WAS PICKED UP WHEN ALL SHE WANTED TO DO WAS CRAWL OVER TO THE NEXT SPOT DIRECTLY AHEAD (ABOUT 20 FEET) FROM THE PREVIOUS SPOT. 3. WHY VARIOUS ELECTRONIC SYSTEM, FRONT COLLISION WARNING, FRONT COLLISION AVOIDANCE, VIDEO SENSORS ABOUT OBSTRUCTIONS, AVOIDANCE BASED ACCELERATION CONTROL ETC, FAILED TO APPLY ANY SPEED REDUCTIONS. PHOTOS OF EVENT, ESTIMATE FROM INSURANCE ARE ENCLOSED. I REQUEST YOUR KIND ATTENTION, AND YOUR ANALYSIS AS TO THE SAFETY FAILURES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

THE SCREEN FREEZES AND REBOOTS WHILE DRIVING.I HAVE NO IDEA HOW FAST I'M GOING THE ENTIRE CARE GOES DARK. THIS HAS BEEN GOING ON FOR 2 MONTHS.I HAVE TAKEN IT IN. BUT THEY TELL ME THERE IS NO FIX. CAR IS NOT SAFE TO DRIVE WHEN YOU HAVE NO IDEA HOW FAST YOUR GOING.

I WENT TO LARGE GROCERY STORE AND PULLED INTO THE PARKING SPOT AND PARKED IN AN EMPTY SPOT NEXT TO ANOTHER CAR. AS SOON AS I PARKED, MY CAR TESLA MODEL 3 SUDDENLY ACCELERATED AT A HIGH SPEED AND SHARPLY TURNED RIGHT ON ITS OWN WITHOUT ANY PROMPTING. IT WENT FULLY ON TOP OF THE PLANT BEDS AND HIT TWO OTHER CARS FROM THE FRONT. LUCKILY, I SLAMMED ON THE BRAKES IN TIME AFTER I PROCESSED THIS TERRIFYING OCCURRENCE AND PREVENTED THE CAR FROM HITTING ANY PEDESTRIAN. WEATHER CONDITIONS WERE NORMAL FOR THE AREA WITH SOME LIGHT RAIN. I HAD NOT USED/ENGAGED ANY OF THE TESLA AUTOMATIC DRIVING FEATURES DURING MY TRIP AND PARKING.

ON 4/17/2019 AT APPROXIMATELY 2:40PM I PULLED INTO A SMALL SHOPPING CENTER PARKING LOT AND TURNED RIGHT TO PARK IN A PARKING SPACE FACING A STORE FRONT. I WAS GOING TO A NAIL APPOINTMENT, WAS EARLY AND NOT IN A HURRY. THE CAR WAS MOVING VERY SLOWLY UNDER THE CAR'S OWN POWER AS I ENTERED THE PARKING SPACE. WHEN I PRESSED THE ACCELERATOR TO PULL TO THE FRONT OF THE SPACE THE CAR SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED JUMPING THE CURB, AND LANDING ON TOP OF THE SIDEWALK WITH THE FRONT END INSIDE THE STORE FRONT WINDOW. I WAS BRAKING FROM THE MOMENT OF FAST ACCELERATION AND COULD NOT GET THE CAR TO SLOW DOWN OR STOP UNTIL IT WAS STOPPED BY THE STORE FRONT GLASS WALL. FORTUNATELY NO ONE WAS INJURED, BUT THERE WAS PROPERTY DAMAGE TO THE GLASS AND FRAME STORE FRONT AND TO THE FRONT END OF MY CAR. THE CAR WAS FULLY UP ON THE SIDEWALK WITH THE FRONT END INTO THE FRONT OF THE PIZZA SHOP. THE CURB WAS APPROXIMATELY 8 INCHES HIGH, SO WHEN THE FIREMAN REVERSED THE CAR TO MOVE IT TO THE PARKING SPACE THE ENTIRE UNDERNEATH SCRAPED ALONG THE BOTTOM, FORTUNATELY THERE WASN'T ANY DAMAGE TO THE BATTERY PACK. THE POLICE AND FIRE DEPARTMENT CAME TO T HE SCENE, AND A POLICE REPORT WAS FILED DUE TO THE PROPERTY DAMAGE AT THE BUSINESS. THE FIREMAN HAD TO BACK THE CAR OUT DUE TO POTENTIAL INTEGRITY ISSUES WITH THE DAMAGED GLASS STORE FRONT. I WAS NOT CITED. A CLAIM WAS FILED WITH STATE FARM. I CAN OBTAIN THE POLICE REPORT IF NEEDED. THERE WEREN'T ANY OTHER VEHICLES OR PEOPLE INVOLVED.