2018 Tesla Model 3 Complaint Log

After approximately 6 months after taking delivery of Model 3, a dank smell, like dirty socks emanates from A/C vents after car has been sitting in hot weather. This is a known problem with water remaining on a/c evaporator coils, thus creating a perfect environment for mold. Tesla refuses to cover this defect as part of their warranty even though they acknowledge the design flaw. Meanwhile, its customer are subjected to foul smelling mold each time the drive the vehicle in the warm weather.

ON 04/13/2019 THE CAR ABRUPT STOPPED IN THE MIDDLE OF THE ROAD WHILE I DROVE IT ALONG NORTHBOND SANTA RITA ROAD IN PLEASANTON CA. . CARS COMING FROM BEHIND HAD TO MAKE URGENT BRAKING OR LANE CHANGE TO AVOID HITTING US. MY YOUNG CHILD WAS CRYING IN HORROR, AND WE HAVE NO WAY TO GET OURSELF TO SAFETY WITH THE CAR TOTALLY UNABLE TO MOVE. WE CALLED 911, AND LOCAL POLICE WAS DISPATCH TO HELP OTHER CARD AVOIDING HITTING US, WHILE WE WAITING FOR TOW TRUCK TO ARRIVE. THE CAR WAS UNRESPONSIVE FOR ABOUT 20 MINUTES, WITH THE DISPLAY SHOWING MESSAGES: "UNABLE TO DRIVE, PULL OVER TO SAFETY. CAR SHUTTING DOWN". THE CAR RESUMED OPERATIONAL AFTER ABOUT 20 MINUTES, WITHOUT ANY NOTICEABLE CHANGE. I DROVE THE CAR TO NEAREST SERVICE CENTER (PLEASANTON CA). AFTER A FEW DAYS, I WAS CONTACT BY THE SERVICE CENTER STATING THE CAR CAN BE PICKED UP, WHILE NOTHING WAS DONE TO FIX THE ISSUE. THEIR OFFICIAL INVOICE STATES: "THIS IS CURRENTLY SCHEDULED TO BE FIXED IN 2019.20, BUT THE CUSTOMER CAN CONTINUE DRIVING. IF IT HAPPENS AGAIN (SEEMS UNLIKELY), THEY CAN JUST GET OUT OF THE CAR AND GET BACK IN TO RESUME OPERATION.". I POINTED TO TESLA SERVICE REPRESENTATIVE THAT THEIR RECOMMENDED SOLUTION IS UNACCEPTABLE - JUST LIKE WHAT HAPPENED TO US ALREADY - IT WOULD BE ILLEGAL AND UNSAFE TO EXIT THE VEHICLE IF IT STOPS IN THE MIDDLE OF HIGHWAY, WITH NO CHANCE TO PULL OVER EVEN TO THE CURB. THE TESLA REPRESENTATIVE BROUGHT AN ENGINEER TO HELP "EXPLAIN" THE INFORMATION, WHEN HE MENTIONED THAT THIS ISSUE IS A KNOWN CHARACTERISTIC RELATED TO USE OF CRUISE CONTROL. AND THE ENGINEER SAID HE WOULD PERSONALLY BE OK TO DRIVE THE CAR WITHOUT USING CRUISE CONTROL. I ASKED IF THAT MEANS THE CRUISE CONTROL IS NOT SAFE, THEY SAID IT WOULD BE MY OWN JUDGMENT. I THINK THIS IS A SIGNIFICANT SAFETY HAZARD TESLA IS INTENTIONALLY IGNORING AND NEED THOROUGH INVESTIGATION.

RANDOM CRACK APPEARED IN LATE MARCH, EARLY APRIL 2019 IN MIDDLE OF WINDSHIELD ~4-5" LONG. NO VISIBLE CHIP. AFTER COMPLAINT THAT WINDSHIELD CRACKED FOR NO REASON, WE ENDED PAYING REPAIR OUT OF POCKET. SERVICE CENTER DIDN'T AGREE IT AS WARRANTY ITEM. WINDSHIELD REPLACEMENT COST (TOTAL) WAS $1023.26. INVOICE NUMBER 3000S0000056579. NOTICED 4" CRACK IN MIDDLE/LEFT SIDE OF BACK WINDOW ON OCTOBER 2020. HAS TAKEN CAR TWICE TO REPAIR AND THEY DON'T AGREE IT'S WARRANTY ITEM AGAIN. NO CHIP. THERE APPEARS TO BE PART QUALITY ISSUE OR STRUCTURAL DESIGN FLAW CAUSING WINDOWS TO CRACK.

VEHICLE ENTERED A SHOPPING PLAZA AT SPEED UNDER 10MPH AND SUDDENLY ACCELERATED TO HIGH SPEED ON IT'S OWN. IT HIT THREE STATIONARY VEHICLES AND KNOCKED DOWN A SMALL TREE. TRIED STOPPING THE CAR BUT THE BRAKES WOULD NOT WORK AND THE CAR FINALLY STOPPED AFTER HITTING THE THIRD VEHICLE.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE USING THE AUTOMATIC PARKING FEATURE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A VEHICLE. THERE WAS NO INJURY SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO TESLA (5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, (561) 841-9281) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DEALERS FINDINGS WERE THAT BOTH HANDS WERE OFF THE STEERING WHEEL AND THE BRAKE AND ACCELERATOR PEDAL WERE BEING DEPRESSED WHILE ATTEMPTING TO PARALLEL PARK. ON ANOTHER OCCASION AFTER THE VEHICLE WAS PARKED, THE CONTACT ENTERED THE VEHICLE AND WAS LOCKED IN WITH THE ELECTRICAL FUNCTION INOPERABLE. THE CONTACT REMAINED LOCKED IN FOR 45 MINUTES UNTIL SECURITY WAS ABLE TO REMOVE HER FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE 12 VOLT BATTERY WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT WAS CONCERNED FOR HER SAFETY AND DECLINED TO RETRIEVE THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,776. *BF CONSUMER STATED CAR HAD ISSUE THE MOMENT CONSUMER PURCHASED IT.*JB

VEHICLE PRIMARY DRIVE MOTOR FAILED SUDDENLY WITH ON SCREEN MESSAGES LIKE: "UNABLE TO DRIVE - PULL OVER SAFELY", "CAR SHUTTING DOWN - PULL OVER SAFELY". THE VEHICLE BECOMES TOTALLY IMMOBILE WHEN THIS HAPPENS, IN MY CASE ON A BUSY ROAD AT AN INTERSECTION AFTER EXITING A HIGHWAY AND MERGING INTO TRAFFIC.

When driving with the driver assist Auto Pilot active it's possible to disengage Auto Pilot but Traffic Aware Cruise Control (TACC) remains active. When Auto Pilot is active the auto pilot system has control of the car including navigation, maintaining the lane, and speed. Speed can be set by the car or driver. In some cases disengaging auto pilot disables TACC , in other cased TACC remains active. A driver may be caught off-guard when the car continues forward at the set speed after disengaging auto pilot. This difference in behavior can surprise a driver and that puts every other driver in the area at risk. Ways to disengage Auto Pilot : 1) Press up on the right-side stalk (also used to engage TACC & Auto Pilot) on the steering column behind the steering wheel. When pressing up on the stalk Auto Pilot and TACC are both disabled. 2) Step on the brake pedal. Pressing the brake pedal disables both Auto Pilot and TACC. 3) Turn the steering wheel, for example to avoid a road hazard or a vehicle in the car's path. Turning the steering wheel only disables Auto Pilot functions, TACC remains active. The car continues to move forward at the speed Auto Pilot was using. The three disengagement methods have similar, but different outcomes. The result is a driver by moving the steering wheel can disengage Auto Pilot while cruise control remains active. This problem is compounded when considering Tesla's forward collision warning and avoidance has issues with stationary vehicles like those stopped at off ramp traffic lights or in traffic jams (this will be covered in another report). Since cruise control remains active when Auto Pilot is disengaged by turning the steering wheel is as designed there are no warnings or alerts. Several time I've had to swerve or slam the brakes to avoid contact with other cars and trucks after taking control with the steering wheel while Auto Pilot was active. This happened several times, date listed in Additional Details is near first time.

THESE VEHICLES ARE NOT EQUIPPED WITH FRONT SIDE AMBER REFLEX REFLECTORS AS REQUIRED UNDR FMVSS 205 REQUIREMENTS

WHILE DRIVING ON LOCAL ROAD, TRAFFIC STOPPED AHEAD. I PRESSED THE BRAKES, BUT IT DID NOT RESPOND. THE COLLISION WARNING AND EMERGENCY AUTO-STOPPING SYSTEM ALSO DID NOT ENGAGE, CAUSING THE VEHICLE TO COLLIDE WITH THE CAR IN FRONT. TWO DAYS BEFORE THE COLLISION, THE TESLA RECEIVED A FIRMWARE UPDATE. I NOTICED THE DRIVING BEHAVIOR WAS SLIGHTLY DIFFERENT. BRAKE FAILURE LIKE THIS NEVER HAPPENED BEFORE THIS FIRMWARE UPDATE. THE FIRMWARE VERSION WITH THIS ISSUE IS 2019.5.4. 4C3C414

MY WIFE ( DRIVER FOR OVER 40 YEARS, NO ACCIDENTS, NO TICKETS) WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNGRADE, FOOT ON THE BRAKE, IN OUR BRAND NEW TESLA MODEL 3 WHEN IT SUDDENLY BEGAN TO MOVE FORWARD AND CRASHED INTO CARS STOPPED AT THE LIGHT IN FRONT OF HER. MY WIFE TRIED DESPERATELY TO STOP THE TESLA WITH THE BRAKES AND EMERGENCY BRAKE. OU CAR WAS STOPPED BY THE CAR IN FRONT. I HATE TO THINK OF WHAT COULD HAVE HAPPENED HAD THERE NOT BEEN CAR IN FRONT. WE PURCHASED THE TESLA IN DECEMBER OF 2018 AND THE CRASH OCCURRED IN FEBRUARY OF 2019. AFTER THE CRASH I CALLED TESLA, THEN I WENT TO THEIR SHOWROOM IN SAN DIEGO, THEY REFERRED ME TO TESLALEGAL.COM. SO I ASKED MY ATTORNEY TO HELP. IN THE MEANTIME, AFTER THE TESLA WAS RELEASED FROM THE BODY SHOP IT WAS SENT TO THE TESLA SERVICE CENTER IN SAN DIEGO. IMMEDIATELY, MY ATTORNEY EMAILED SERVICEHELPNA@TESLA.COM FOR TESLA TO PRESERVE AND PROVIDE THE ELECTRONIC DRIVING RECORD TO DETERMINE WHAT HAPPENED TO THE CAR. SERVICE CENTER DID NOT RESPOND TO OUR REQUEST. AT THIS POINT TESLA DEFINITELY KNOWS THAT WE HAVE A PROBLEM. OUR ATTEMPTS AT CONTACT BEGAN IMMEDIATELY AFTER THE CRASH IN FEBRUARY. AS OF MAY 15TH THERE IS NO CONTACT YET. WITH THE KNOWLEDGE THAT I HAD AN ATTORNEY, TESLA SERVICE STILL SENT ME DOCUMENTS TO SIGN. THEY RECENTLY SENT ME A TEXT THAT THEY HAVE 'UPDATED FIRMWARE WITH THE LATEST VERSION' AND THE CAR 'IS SAFE TO DRIVE AT THIS TIME.' TO ME IT SOUNDS LIKE THEY MODIFIED THE TESLA. MY ATTORNEY HAS CALLED AND EMAILED TESLA SERVICE, TESLA CUSTOMER SERVICE, TESLA LEGAL, AND TESLA HEADQUARTERS IN FREMONT. SHE HAS WRITTEN LETTERS TO ALL OF THE ABOVE AND MAILED THEM CERTIFIED MAIL. IN THE LETTERS SHE HAS EXPLAINED THAT MY WIFE AND I ARE FEARFUL OF DRIVING THE CAR AND DEFINITELY DON'T WANT ANYONE ELSE TO GET KILLED. THE TESLA SITS IN THE SERVICE CENTER STORAGE.

HELLO, I OFTEN FOLLOW TESLA MODEL 3 CARS IN DENSE TRAFFIC, AND STOP BEHIND THEM AT RED LIGHTS. I HAVE TO SAY, THEIR TAIL LIGHTS (MORE EXACTLY, BRAKE LIGHTS IN THE CENTER OF TAIL LIGHT) ARE EXTREMELY BRIGHT WHILE BEING VERY SMALL. THEY ARE ALMOST AS BRIGHT AS LASERS. WHEN IT'S DARK, LOOKING AT THEM EVEN WITH PERIPHERAL VISION IS PAINFUL, I HAVE TO LOOK TO THE SIDE TO AVOID BEING BLINDED. I AM SURE LOOKING AT THESE LIGHTS IS DANGEROUS TO MY VISION. INSTEAD OF THESE VERY SMALL AND VERY BRIGHT LIGHTS, TESLA SHOULD HAVE USED BIGGER LIGHTS WITH SMALLER INTENSITY (EMITTED POWER PER SQUARE INCH). I AM ATTACHING A STOCK PICTURE OF MODEL 3'S TAIL LIGHTS. UNFORTUNATELY, A CAMERA COULD NOT CAPTURE THE VERY HIGH INTENSITY OF THE LIGHT.

The contact owns a 2018 Tesla Model 3. The contact stated while driving at various speeds, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact stated that there was no vehicle or objects around the vehicle at the time the failure occurred. The contact was not using autopilot at the time the failure occurred. The contact stated that the failure had been reoccurring while driving. The contact stated that the failure reoccurred while driving at 5 MPH with her 12-year-old son sitting in the front passenger’s side seat. The manufacturer was notified of the failure and informed the contact that they were not aware of the failure and the issue would be escalated. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 20,000.

THE VEHICLE WAS PARKED. BUT WOULDN'T MOVE TO GEAR (DRIVE OR REVERSE). IT WAS GIVING THE MESSAGE "CANNOT MAINTAIN VEHICLE POWER". HAD I LOST THE POWER WHILE DRIVING, IT WOULD HAVE BEEN A CLEAR SAFETY ISSUE.

BRAND NEW VEHICLE WITH 2 TIRES HAVING SIDE WALL BUBBLES. NO ROUGH DRIVING . SEEMS TO BE AN INNER TIRE PROBLEM. MAYBE A DEFECT .CONTINENTAL BRAND TIRES.

Since we purchased this car 3 years ago, when driving with the cruise control, it has in appropriately applied the brakes. This is a ongoing problem. This is a frequent occurrence (once or twice during 100 mile drives) mostly on 4 lane high ways. The most common situation where this happens is on a uphill rise in the highway and a overpass at the top of the hill. It can be a slight application of brake or a very strong application which is very dangerous with a large truck or close following car behind you. I only use cruise control to rest my foot on long rides and turn it off when approaching a over pass. There are other times it is turned on when a truck passes on the other lane or a car entering the high way from an entrance ramp that the white lines are worn out. We only use the cruise control with great care.

Since I purchased this car new in Sept 2018, the car has had a "front Left safety restraint system fault". It has been fixed over 3 times and it is going for the 4th time now. The car is going out of warranty this year and I am afraid I will be stuck with the bill if it happens again. Even though all the fixes have been free so far, it is an ongoing problem Also, the known phantom breaking, just add to the numbers. it is more than common. I almost see it coming when going under overpasses because of the shadow. The computer must see it as an object. I have inquired about the lane departure warning and they keep saying it is just a software issue. If it is activated at any point during the drive, then it says that "lane departure warning" is not long available and may be restored on the next drive.

I hit a medium sized pothole on a freeway in 2019 and cracked 2 rims. After replacing the rims and tires, I still had vibration. Now, over about 100-1000 miles, my alignment goes out and my suspension and steering begins to loosen (or feel that way), leading to steering instability, bounciness and vibration through the steering wheel. There are no warnings to identify this, but the car's own "applied offset diagnosis" will show this problem. I've been to Tesla over 10 times to attempt to repair this and they say the car is working as designed after redoing the alignment and torqueing suspension. On about 3-4 of these visits, Tesla has reproduced the problem on a test drive. In 8 of 10 of the visits, the alignment printout afterward shows the front left toe is out. Because they say this is how it is designed, I believe this is a design issue that could put myself and others at risk. I've replaced so many parts, I can only assume through process of elimination that it's the steering rack or something in the subframe being loose that's causing this. Maybe all the bolts in Teslas just get loose too easily. Overall my issue is that Tesla is unwilling to correctly diagnose or repair the problem, not necessarily that this happened in the first place. There could be thousands of other customers driving vehicles and Tesla deems as safe, but really are not.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT TWO OF THE FOUR ROOF RACK CLIPS FRACTURED. UPON FURTHER INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT THE FAILURE COULD HAVE CAUSED THE ROOF RACK TO FRACTURE, WHICH COULD HAVE IMPACTED OTHER DRIVERS ON THE ROADWAY. THE TESLA SERVICE CENTER (LOCATED AT 5700 S BROADWAY, LITTLETON, CO 80121, (303) 632-4200) WAS NOTIFIED OF THE FAILURE AND REFERENCED A REPAIR INSTRUCTIONAL FROM TESLA REGARDING AN UPDATE IMPROVEMENT FOR THE MODEL 3 ROOF RACK. IT WAS NOT SPECIFIED IF THIS WAS THE SAME OEM PART OR A NEWLY DESIGNED OEM ROOF RACK CLIP SET. THE CONTACT ORDERED THE PART AND THE CLIPS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I WAS DRIVING ON AUTO PILOT MODE WHEN I WAS GOING TO MAKE A RIGHT HAND TURN WHEN IN ORDER TO SLOW DOWN AT THE TRAFFIC AHEAD OF ME, I APPLIED THE BRAKES BUT THERE WAS NO BRAKE ACTION WHATSOEVER. THIS WAS NOT A PANIC SITUATION, IT WAS JUST NORMAL BRAKING. WHEN THE BRAKES FAILED TO ACTUATE AND THE VEHICLE ACCORDINGLY WASN'T SLOWING DOWN, IN ORDER TO AVOID HITTING PEDESTRIANS OR THE VEHICLE IN FRONT OF ME, I SWERVED TO THE RIGHT AND ENDED UP HITTING A TREE. I SUSTAINED INJURIES AS A RESULT OF THIS ACCIDENT AND TOTALED MY CAR. THE PROBLEM WAS THE FAILURE OF THE TESLA (2018 MODEL 3) BRAKE SYSTEM TO WORK.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHEN THE VEHICLE WAS STARTED, THE MAIN 15 INCH SCREEN COMMAND CENTER WAS BLACK AND NONE OF THE INSTRUMENT PANEL GAUGES APPEARED. THE VEHICLE WAS TAKEN TO TESLA (50 OGDEN AVE, WESTMONT, IL 60559) TO BE DIAGNOSED SIX TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

WHEN WIPERS ARE SET TO 'AUTO' MODE, THEY ARE FAR TOO SLOW TO REACT. DO TO THE MANUAL MODE REQUIRING THE TOUCH SCREEN TO CHANGE, A NOVICE TO THE SYSTEM WOULD HAVE A VERY HARD TIME CHANGING TO THE WIPERS TO WORK MUCH FASTER. THIS WOULD CAUSE A VERY UNSAFE AND HAZARDS CONDITION. AS IT IS NOW, I DO NOT FEEL SAFE LETTING ANYONE ELSE DRIVE THIS CAR IN THE RAIN.

THE PANO ROOF CRACKED, THERE IS A LOT OF OTHER OWNERS WITH THIS ISSUE, TESLA IS TRYING TO BLAME ROAD CONDITIONS .WHEN I DROPPED IT OFF TODAY TESLA GAVE ME A LOANER BRAND NEW MODEL S AND IT HAS A CRACKED PANO ROOF

DRIVING AT 65 MPH ON INTERSTATE 80, IN CALIFORNIA NEAR BERKELEY, IN THE RAIN THE UNDER CARRIAGE BODY COVER WHICH APPEARS TO BE MADE OF SOME TYPE OF COMPOSITE MATERIAL RIPPED/TORE. NOTHING WAS HIT ON THE ROAD AND THERE HAVE BEEN MULTIPLE OWNERS THAT HAVE ALSO HAD ISSUES WITH THIS PART OF THE CAR RIPPING/TEARING/BREAKING DUE TO UNKNOWN REASONS. THERE ARE SPECULATIONS THAT IT IS WATER RELATED BUT IT SHOULD NOT BE BREAKING IN THE RAIN OR WITH WATER. AS WELL BECAUSE THE PART IS ON THE BOTTOM IT SHOULD NOT BE THAT FRAGILE THAT IT CAN TEAR/RIP/BREAK EASILY! I HAVE ATTACHED AN IMAGE BELOW OF THE UNDERSIDE WHEN I WAS ABLE TO GET BACK TO MY HOME. THIS PART IS INADEQUATELY PROTECTING THE BOTTOM OF THE CAR AND SHOULD BE RECALLED AND CHANGED.

THE BOTTOM FRONT UNDER PIECE COMPOSITE MATERIAL WHICH IS PART OF THE UNDER CARRIAGE SPONTANEOUSLY BROKE WHILE DRIVING ON THE FREEWAY IN THE RAIN. THERE ARE NUMEROUS REPORTS IN THE INTERNET OF THE COMPOSITE UNDER PIECES BREAKING FROM WATER OR MISSING/LOOSE BOLTS.

1. WE PICKED UP THE CAR ON DEC 30TH, FROM THE FREMONT FACTORY, THE CAR WAS NOT EVEN FULLY CHARGED, AND THERE WAS A MESSAGE ON THE CONSOLE SAYING, THAT, 'IT NEEDS A SOFTWARE UPGRADE.' WE WENT BACK INSIDE AND ASKED ONE OF THE SALES PEOPLE, HE SAID, 'THIS IS THE END OF THE YEAR, THE CARS ARE NOT COMING FULLY CHARGED, AND HE LAUGHED ABOUT THE SOFTWARE UPGRADE.' WE CAME HOME AND UPGRADED THE SOFTWARE. NO-ONE WENT OVER THE OPERATIONS OF THE CAR. 2. ON JAN 1ST, THE 30 DAY TRIAL FOR THE AUTOPILOT FEATURE POPPED UP ON THE CONSOLE, AND WE CLICKED YES. WE DECIDED TO TRY THE AUTO-TRIAL FEATURE IN THE EVENING FROM SANTA CRUZ TO OUR HOME. WE ENABLED THE AUTO-PILOT ON ROUTE 880, IT KEPT ASKING TO KEEP YOUR HANDS LIGHTLY ON THE STEERING WHEEL, WHILE THE HANDS WERE ON THE STEERING WHEEL AT ALL TIMES. AFTER MAYBE 10 MINUTES, IN THE CENTRE LINE, AT A SPEED OF 63 MPH, RED WARNING STARTED SAYING, 'THE CAR CAN NO LONGER AUTO STEER.' WE CANCELED THE AUTOPILOT, MANUALLY DROVE THE CAR. ON LOCAL STREET ON MOWRY AVENUE, BETWEEN 6:30 PM AND 7 PM, WHILE DRIVING, THE CAR IN FRONT OF US SLOWED DOWN, REMOVED THE FOOT FROM THE ACCELERATOR, CAR CONTINUE TO ACCELERATE, WHILE THE BRAKE PEDAL WAS PRESSED. NO COLLISION WARNING, AND CAR KEPT GOING UNTIL IT RAN INTO THE NEXT CAR AND STOPPED. WE PULLED OVER AND ASSESSED THE DAMAGE, OUR CAR HAS SMALL NICK ON THE CENTER OF THE BUMPER. 3. ARRIVED HOME, WITH ABOUT 80 MILES CHARGE LEFT. AFTER PLUGGING IN THE CHARGER, ABOUT 15 MINUTES LATER, MESSAGE ON THE PHONE CAME THAT CHARGING INTERRUPTED, AS IT HAS 78% OF CHARGE ON THE BATTERY. ADDITIONALLY, THESE ARE THE SOME OF THE OTHER CONCERNS, -RATTLING NOISE ON THE RIGHT SIDE DURING DRIVING -WHILE DRIVING SLOWLY AT ABOUT 5 MILES AN HOUR, THERE IS A BRAKE NOISE -THERE IS WIND LEAK ON BOTH FRONT WINDOWS AND DOORS. -RIGHT REAR SEAT BELT DOES NOT ALWAYS LOCK

The contact owns a 2018 Tesla Model 3. The contact stated while driving at a slow speed in ongoing traffic, the vehicle accelerated independently and bumped into the vehicle in front of her lane. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. No police report was filed. The contact stated her vehicle did not need any repairs but the other vehicle did. The vehicle was not diagnosed or repaired. A dealer was not contacted about the incident. The contact stated she continued to experience the failure. The contact stated on November 2021, while she was driving at slow speed in a parking lot, the vehicle accelerated independently and she crashed into a concrete post. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. No police report was filed. The contact called the manufacturer and was referred to the body shop. The contact took the vehicle to the body shop and had the bummer, the passenger side headlight, the bender, and other front components. The vehicle was repaired. The contact stated she had experienced the failure on 4 different occasions in total to herself and once to her husband. The contact stated her husband ran into bushes but no damage to the vehicle. No one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 17,000.

I WAS AT A STOP AT A RED LIGHT AND WAS REAR-ENDED CHRISTMAS EVE NIGHT, CAUSING MY CAR TO BE PUSHED INTO THE VEHICLE IN FRONT OF ME AT THE RED LIGHT. I REMEMBER MY ABDOMEN HITTING THE STEERING WHEEL AND COMPLAINING OF STOMACH DISCOMFORT IMMEDIATELY FOLLOWING THE ACCIDENT (I'VE SINCE GOTTEN X-RAYS AND WILL NEED 12+ MONTHS OF CHIROPRACTOR THERAPY). I NOTICED A BURNING SMELL INSIDE THE CABIN, SIMILAR TO THE SMELL AFTER FIRING A PISTOL. I FIGURED IT WAS THE AIRBAG, HOWEVER, THERE WAS NO DEPLOYMENT OF AN AIRBAG. I WAS ABLE TO UNBUCKLE THE SEAT BELT, BUT ALSO NOTICED THAT IT WAS NOT RETRACTING AND WAS STUCK. THE MECHANISM WHERE IT COMES OUT OF LOOKED LIKE IT WAS DISLOCATED AS WELL. I NOTICED THAT THE TESLA'S SCREEN/DISPLAY INDICATED "FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT." THE VEHICLE WAS PURCHASED BRAND NEW 9 DAYS PRIOR (DECEMBER 15) AND HAD NEVER BEEN IN ANY ACCIDENT PRIOR. I'M CONCERNED THAT IT COULD'VE BEEN A WORSE CRASH THAT COULD HAVE RESULTED IN MAJOR INJURY IF THE SEAT BELT DID NOT ACT AS IT WAS DESIGNED TO. I'M ALSO CONCERNED OF THE SMELL OF THE AIRBAG (OR WHAT I BELIEVED TO BE AN AIRBAG POST-DEPLOYMENT ODOR) WHEN THERE WAS NO ACTUAL DEPLOYMENT. IS THIS COMMON? THE VEHICLE HAS BEEN AT A BODY SHOP AND IT WAS DETERMINED THAT THE ENTIRE SEAT BELT NEEDED REPLACING. MY INSURANCE IS COVERING THE FRONT, REAR, AND SAFETY SYSTEM REPLACEMENT COSTS. HOWEVER, I HAVE HESITATION ABOUT TRUSTING THE VEHICLE'S SAFETY SYSTEM, EVEN AFTER REPLACEMENT PARTS HAVE BEE INSTALLED.

MY TESLA MODEL 3 HAS A DEFECT WITH AUTOPILOT SENSORS AND SOUND. WHEN ON AUTOPILOT (ADAPTIVE CRUISE CONTROL), THE SENSORS CAN SOMETIMES FREEZE UP AND OR FAIL, CAUSING AUTOPILOT TO CEASE FUNCTIONING AND ISSUE AN AUDIO ALERT. HOWEVER, SYSTEM SOUND (BLINKERS, NOTIFICATION ALERT SYSTEM) SOMETIMES FAILS, THUS PREVENTING THE AUTOPILOT FROM ALERTING THE DRIVER THAT IT WILL NO LONGER BE BREAKING AND OR STEERING. FOR EXAMPLE, I AM DRIVING USING THE AUTOPILOT CRUISE CONTROL, WHICH IS SUPPOSED TO STEER /BRAKE/ACCELERATE FOR ME AND INSTRUCTED TO KEEP EYES ON THE ROAD, HOWEVER, WHEN THE AUTOPILOT STOPS WORKING AS WELL AS THE AUDIO NOTIFICATION, THE DRIVER WILL NOT KNOW THAT IT HAS FAILED AND THE CAR NO LONGER BRAKES, THUS MAKING IT LIKELY TO HAVE A COLLISION. I HAVE RECORDED THE FLAWS AND DEFECTS AND HAVE IT ON VIDEO. THIS CAN HAPPEN ANYWHERE, ON HIGHWAY OR ON A REGULAR ROAD. TESLA HAS BEEN UNABLE TO FIX THE PROBLEM.

ON 2 OCCASIONS, WHEN I WAS DRIVING IN ENHANCED AUTO-PILOT AND ENGAGED AUTO LANE CHANGE, THE CAR STARTED CHANGING LANES, THEN ABRUPTLY SWERVED BACK INTO MY ORIGINAL LANE. ON THE FIRST OCCASION, IT IS POSSIBLE I DID NOT PUSH THE LANE CHANGE INDICATOR DOWN FAR ENOUGH. ON THE SECOND OCCASION, THIS WAS NOT THE CASE. THE INDICATOR WAS PUSHED DOWN ALL THE WAY, I LOOKED BEHIND ME AND COAST WAS CLEAR. IT'S NOT AT ALL APPARENT WHY THE CAR ABORTED THE LANE CHANGE. IT WAS RAINING. I WAS DRIVING THE SPEED LIMIT, 55 MPH ON A 4-5 LANE HIGHWAY AND I WAS IN A MIDDLE LANE, CHANGING TINTO ANOTHER MIDDLE LANE. IN THE FIRST INCIDENT, I WAS DRIVING ON THE SAME HIGHWAY, NO RAIN.

MY TESLA MODEL 3 WAS SO NEW THAT DIDN'T EVEN HAVE THE LICENSE PLATE YET. I'VE DONE SELF-PARK QUITE A FEW TIMES, AND EVEN WENT TO THE SALES CENTER TO CONFIRM THE WAY TO ENGAGE SELF PARK. WHEN THE VEHICLE SENSE THE SPACE AND YOU GO REVERSE, THE BLUE START BUTTON WILL BE ON SO YOU CAN PRESS AND LET THE AUTO SELF PARK. SADLY, THE SELF PARK CAUSED THE ACCIDENT ON 11/30/18 WHEN I WAS ON LYON STREET IN SAN FRANCISCO. WHEN PRESSED ON THE REVERSE 'START' BUTTON, THE CAR WENT UNCONTROLLABLY (LIKE A DEMON WAS IN THE CAR) AND HIT THE REAR PARKED CAR. I COULD BARELY HIT THE BRAKE IN TIME TO STOP THE ZOOMED REVERSE. THIS ACCIDENT NOT ONLY DAMAGED MY NEW MODEL 3 AND IT HIT THE BUMPER AND HEADLIGHT OF ANOTHER PARKED VEHICLE, THE INCIDENT TRULY TRAUMATIZED ME ON THE TESLA CAR FUNCTIONS. THANKFULLY, THERE WAS NOT ANY UPCOMING REAR TRAFFIC, WITH THE SELF REVERSE SPEED, THE ACCIDENT COULD BE A LOT WORSE. TESLA INSISTED THAT IT IS NOT AN AUTO-PILOT OR SELF-PARK ISSUE. THEY SAID WE HAVE TO WAIT 4 WEEKS FOR THE ENGINEERING REVIEW AND REPORT. AFTER WAITING FOR THE TESLA REPORT FOR 4 WEEKS, THEY CLAIMED THE VEHICLE WAS 'NOT' ENGAGED IN THE 'SELF-PARK' FUNCTION - WELL, WHY WOULD THE BLUE START BUTTON IS AVAILABLE FOR ME TO BELIEVE THAT THE SELF PARK WAS READY????? THEY MADE THE EXCUSE THE CREEP FUNCTION WAS ACTIVATED. THAT IS RIDICULOUS! YOUR BLUE START BUTTON WAS AVAILABLE FOR SELF-PARK, DRIVER WOULD ASSUME THE VEHICLE IS READY TO BE PARKED. WHO WOULD GUESS THE VEHICLE WOULD ZOOM BACK UNCONTROLLABLY? COULD YOU IMAGINE HOW DANGEROUS THIS IS FOR ALL THE SELF PARK DRIVERS AND PASSENGERS? THE ACCIDENT COULD BE MUCH WORSE. NHTSA MUST ISSUE INVESTIGATION AND FINING FOR SUCH TESLA SELF PARK ISSUE!

TESLA MODEL 3 (2018) PROCEEDED TO ACCELERATE WHILE BRAKE PEDAL WAS DEPRESSED GOING THROUGH AN INTERSECTION CAUSING UNCONTROLLABLE MANEUVER AND VEHICLE CONTROL LOSS. THE VEHICLE FAILED TO RESPOND TO PEDAL INPUT AND FAILED TO DEPLOY AIRBAGS UPON IMPACT WITH A TREE AND FENCE CONTINUING TO ACCELERATE THROUGHOUT SUCH INCIDENT. AUTOPILOT WAS ENGAGED PRIOR TO CRASH. NO FORWARD COLLISION WARNING ACTIVATED.

SO FAR I KNOW ALL 2018 TESLA MODEL 3 IS NOT EQUIPPED WITH PEDESTRIANS WARNING SYSTEM.

Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.

TESLA MODEL 3 DOES NOT COME WITH TRADITIONAL KEY OR KEY FOB. GRANDFATHER SITTING IN FRONT PASSENGER SEAT WAS LEFT WITH KEY CARD WHILE YOUNG CHILD FELL ASLEEP. HE IS UNFAMILIAR WITH THE CAR BUT WAS BRIEFLY EXPLAINED HOW TO UNLOCK THE CAR BY PLACING THE CARD ON THE SIDE PILLAR. WHEN THE CHILD WOKE UP, HE EXITED THE CAR WHICH THE CAR NOTICED AS BEING EMPTY AND LOCKED THE CAR WITHIN SECONDS. HE WAS UNABLE TO GET BACK INTO THE CAR FOR 15 MINUTES WITH ATTEMPTS TO CALL US BY CELL WITH NO RECEPTION, NO CARD SCANNER ON PASSENGER SIDE OF CAR. THE AREA TO PLACE THE KEY CARD IS DIFFICULT TO DISCERN, HE KEPT PUTTING IT OVER THE CAMERA, IN THE DARK AND AS IT APPROACHES WINTER THIS TYPE OF SITUATION CAN BE DANGEROUS. TESLA HAS A KEY FOB AVAILABLE FOR SALE AND MIGHT BE PROVIDED TO NEW CAR OWNERS BUT MY BELIEF IS THIS SHOULD BE PROVIDED TO ALL OWNERS AS THEIR KEYCARD METHOD IS SO UNUSUAL AND CAN BE DIFFICULT FOR UNFAMILIAR USERS WHICH CAN LEAD TO A DANGEROUS CONDITION SUCH AS BEING UNABLE TO GET TO A CHILD UNLOCKED FROM INSIDE THE CAR EASILY. I IMMEDIATELY ORDERED THE KEYFOB AFTER WHAT HAPPENED IN THE SHOPPING MALL PARKING LOT.

2018 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO SAFETY ISSUE WITH BACKUP CAMERA. CAMERA WILL STOP DISPLAYING IMAGE WHILE VEHICLE IS REVERSING. *AS *JS

WHILE TRAVELING ON ENHANCED AUTOPILOT AND CHANGING LANES USING THE DIRECTION STALK, I HAVE NOTED THAT THE VEHICLE HAS OCCASIONALLY SWERVED BACK INTO THE ORIGINAL LANE BEFORE COMPLETING THE LANE CHANGE. THIS HAPPENED TO ME THREE TIMES DURING MY DRIVE FROM PALM SPRINGS TO SAN DIEGO ON NOVEMBER 12. IT HAPPENED TWICE ON CHANGING TO THE LEFT LANE AND ONCE WHILE CHANGING TO THE RIGHT. ON NONE OF THESE OCCASIONS WAS A VEHICLE IN THE NEXT LANE OR ACCELERATING IN THAT LANE TOWARDS THE VEHICLE. NEEDLESS TO SAY, IT WAS A BIT ALARMING. OTHER OWNERS HAVE REPORTED THIS AS WELL AS NOTED IN HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/AUTOPILOT-RANDOM-LANE-CHANGES-AND-SWERVES.

THIS CAR HAS A FRONT TRUNK, AKA "FRUNK". IT IS OPENED ELECTRONICALLY, NOT MECHANICALLY. THERE IS NO OWNER ACCESSIBLE MECHANICAL OVERRIDE. IT FAILED TO OPEN ON OCTOBER 31 WHILE PARKED IN A GARAGE, 2018. IT WAS BROUGHT TO TESLA SERVICE THE NEXT DAY, AND THE "M3 FRUNK LATCH ACTUATOR PRIMARY RELEASE (1098789-00-C)" WAS REPLACED. THE FRUNK OPERATED NORMALLY THEREAFTER UNTIL JANUARY 26, 2019, WHEN IT AGAIN FAILED TO OPEN WHILE PARKED IN A PUBLIC PARKING LOT. IT WILL BE 3 WEEKS BEFORE IT CAN BE REPAIRED AGAIN, DUE TO TESLA SERVICE BACKLOG.

I HAVE NOTIFIED TESLA SEVERAL TIMES THAT MY VEHICLE SHUTS OFF ON ITS OWN. I HAVE TAKEN MY CAR TO THE TESLA SERVICE CENTER TWICE WHERE I HAVE BEEN TOLD THAT IT IS A "FIRMWARE" ISSUE AND WILL BE RESOLVED WITH AN OVER THE AIR UPDATE. HOWEVER THERE IS NO TIMEFRAME ON WHEN THIS UPDATE WILL HAPPEN. THIS MORNING AT 8:20AM WHILE DRIVING MY CAR TO WORK ON VINCENT STREET TURNING LEFT ON IRWINDALE AVE IN THE CITY OF IRWINDALE, CA THE VEHICLE DISPLAY COMPLETELY SHUT OFF LEAVING ME WITH NO WAY TO SEE MY SPEED, CONTROLS, OR GAUGES. OBVIOUSLY THIS WAS QUITE CONCERNING AS ALL THE CONTROLS FOR THE CAR ARE LOCATED ON THE TOUCH SCREEN DISPLAY. AFTER A SOLID 5-10 SECONDS THE DISPLAY WENT BACK ON AND I ARRIVED TO AT MY WORK LOCATION.

ON OCTOBER 3RD, AT 5:26PM, I ENTERED THE VEHICLE, STEPPED ON THE BRAKE AND SHIFTED THE CAR INTO D TO PULL FORWARD OUT OF A PARKING SPACE (I BACKED IN). AS I GENTLY APPLIED THE ACCELERATOR PEDAL TO EASE FORWARD (AND TURN LEFT) OUT OF THE PARKING SPACE TO HEAD DOWN THE PARKING AISLE, THE CAR MOVED FORWARD MUCH FASTER THAN EXPECTED SO I LET OFF THE PEDAL. THE VEHICLE STOPS ACCELERATING AFTER LETTING OFF THE PEDAL. I TRY PRESSING THE PEDAL GENTLY AGAIN AND THE CAR LURCHES FORWARD PRETTY QUICKLY AS IF I DEPRESSED THE PEDAL ABOUT HALFWAY DOWN (I DID NOT). LETTING GO OF THE ACCELERATOR PEDAL DIDN'T SEEM TO KICK IN REGENERATIVE BRAKING SO I PRESSED ON THE BRAKE TO SLOW THE CAR DOWN TO A SPEED APPROPRIATE FOR A PARKING LOT. AFTER USING THE BRAKE, THE PROBLEM NEVER REAPPEARED AND I RESUMED MY DRIVE ALTHOUGH I WAS SHAKEN A BIT BY THE INCIDENT. IT'S ALMOST AS IF THE "THROTTLE MAP" WAS MESSED UP FOR A FEW SECONDS ASKING THE CAR TO DELIVER MUCH HIGHER CURRENT THAN IT SHOULD HAVE AT A 5-10% PEDAL POSITION.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD HTTPS://WWW.COPART.COM/LOT/47780498 IT HAS NOT BEEN ANY MAJOR COLLISION. THE SUSPENSION ON THE RH SIDE IS BROKEN. THE TOP WISHBONE WHICH IS MADE OUT OF (CAN YOU BELIEVE THIS?) PLASTIC.HAS SNAPPED OFF. THIS NOT GOOD. PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU. CONCERNED CITIZEN ETC.TC.

THE VISIBILITY IN THE SIDE AND REAR VIEW MIRRORS IS VERY LIMITED. THE VISUAL INDICATOR FOR THE TURN SIGNALS IS HARD TO HEAR AND VIEW IN THE CENTRAL CONSOLE, WHICH IS ALSO CAUSING DISTRACTION FOR THE DRIVER AND TAKING AWAY HIS ATTENTION FROM THE ROAD. THERE IS ALSO NO WARNING INDICATOR FOR THE BLIND SPOTS DURING LANE CHANGES AND THE CONSOLE SHOW ONLY CARS IN FRONT, BUT NOT ON THE SIDE BLIND SPOTS. BLINKERS IN THE SIDE-VIEW MIRRORS FOR TURN SIGNALS AND BLIND SPOT VEHICLES LIKE IN TOYOTA AND OTHER MODELS IS MUCH SAFER. THIS VEHICLE AND MODEL NEEDS TO BE INVESTIGATED AND A POSSIBLE RECALL SHOULD BE MADE.

SUDDEN UNEXPECTED ACCELERATION CAR WAS IN PARKING LOT (BOTH ON AUGUST12 2018 AND ON SEPTEMBER 26 201 AND COMING TO A STOP.. MY FOOT WAS NOT ON THE ACCELERATOR BUT CAR JOLTED FORWARD APPROXIMATELY 10 FEET.

RE: 2018 TESLA MODEL 3: VIN# [XXX] WE WANT TO CLARIFY THE POWERTRAIN OF THIS VIN # IS STANDARD DUAL MOTOR OR PERFORMANCE DUAL MOTOR; AS ALL THE PAPER WORKS INDICATED THAT THE POWERTRAIN IS STANDARD DUAL MOTOR; BUT THE FINAL CONTRACT STATED IT'S PERFORMANCE DUAL MOTOR; SO THE PRICE DIFFERENCE IS $10K HIGHER. THANK YOU IN ADVANCE FOR CONFIRMATION OF THE ACTUAL POWERTRAIN TYPE OF VIN# [XXX] UPON RECEIPT OF THIS REQUEST. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

OUR 2018 TESLA MODEL 3 HAS NEVER PROVIDED A CLEAR IMAGE OF THE REAR CAMERA FEED. ESPECIALLY AT NIGHT TIME THERE ARE PINK+GREEN LINES AND COLOR DISTORTIONS COVERING THE IMAGE THAT MAKE IT DIFFICULT TO SEE AND/OR RECOGNIZE OBJECTS IN THE PATH OF REAR TRAVEL OR OBJECTS COMING UP FAST FROM BEHIND WHILE DRIVING STRAIGHT WITH THE REAR CAMERA FEED ENABLED. TESLA HAS CLAIMED THESE LINES ARE A SOFTWARE BUG THAT WILL BE REMEDIED WITH A FUTURE UPDATE SINCE AT LEAST OCTOBER OF 2018, BUT AFTER MULTIPLE SOFTWARE UPDATES THESE SAME ISSUES PERSIST TODAY. IN SUMMARY, THE REAR CAMERA FEED IS BOTH GRAINY AND OBSTRUCTED BY PINK/GREEN LINES WHEN REVERSING AT NIGHT. THE SAME PHENOMENON WAS THE TOPIC OF A RECENT CONVERSATION THREAD IN THE TESLA COMMUNITY OF A MAJOR SOCIAL NETWORK AS WELL: HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/AKKSLH/MODEL_3_BACKUP_CAMERA_NOT_SURE_THIS_IS_RIGHT/

I WAS PULLING INTO A DRIVEWAY WHEN MY FOUR WEEK OLD TESLA MODEL 3, UNEXPECTEDLY ACCELERATED FOR NO OBVIOUS REASON. IT FELT LIKE CAR WAS FLYING AT A HIGH SPEED AND I HAD NO CONTROL. IN A BLURR, WE WERE SURROUNDED BY INFLATED AIRBAGS ON ALL SIDES IN A SMOKE FILLED CAR AND I REALIZED CAR HAD CRASHED INTO THE GARAGE DOOR AND NOW WAS PINNED UNDER A CRUMPLED GARAGE DOOR. IN SECONDS, AN EVERYDAY INSTANCE OF PULLING INTO THE DRIVEWAY HAD SUDDENLY CHANGED INTO A NIGHTMARE.

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. WHILE DRIVING WITH THE CRUISE CONTROL SET AT APPROXIMATELY 67 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 75 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS ABLE TO DISENGAGE THE CRUISE CONTROL. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND AN ENGINEER WAS SENT TO DIAGNOSE THE VEHICLE. THE ENGINEER WAS UNABLE TO PROVIDE A CAUSE FOR THE INDEPENDENT ACCELERATION. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *BF CONSUMER STATED VEHICLE EITHER SLOWS DOWN SUDDENLY OR SPEEDS UP. THIS HAS HAPPENED MULTIPLE TIMES.*JB

SUDDEN UNINTENDED ACCELERATION. VEHICLE WAS RETRIEVED FROM SERVICE CENTER AFTER A CENTER SCREEN/COMPUTER REPLACEMENT. LATER THAT EVENING, WHEN ARRIVING AT THE DESTINATION AT A RESIDENTIAL NEIGHBORHOOD, I RELEASED THE ACCELERATOR PEDAL AND TURNED TO APPROACH THE CURB. WHEN THE VEHICLE WAS NEXT TO THE CURB, IT SUDDENLY ACCELERATED. I QUICKLY APPLIED THE BRAKE PEDAL AND TURNED THE WHEEL TO STEER AWAY FROM THE CURB TO AVOID COLLISION WITH A PARKED CONSTRUCTION VEHICLE. VIDEO OF THE INCIDENT WAS CAPTURED WITH THE RING DOORBELL CAMERA AND VIDEO FOOTAGE IS AVAILABLE.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29158128&ROWNUMBER=50&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIRBAGS HAVE DEPLOYED AND THERE IS NO SIGN OF IMPACT DAMAGE TO THE VEHICLE. THE FRONT RIGHT HAND SUSPENSION HAS COMPLETELY SNAPPED OFF AND THE UNDAMAGED WHEEL IS LYING BESIDE THE CAR. SINCE THE WHEEL IS UNDAMAGED THIS FAILURE CANNOT HAVE BEEN CAUSED BY RUNNING INTO A POTHOLE OR EVEN A HERD OF WILDERBEEST SWEEPING MAJESTICALLY ACROSS THE FREEWAY. THE BOLTS HAVE SNAPPED. IT SEEMS LIKELY THAT TESLA IS USING THE SAME FRAGILE 2 PIECE BOLTS THAT HAVE BEEN SNAPPING ON THE MODEL S AND MODEL X. A PHOTOGRAPH OF THE BROKEN MODEL 3 AND A PHOTOGRAPH OF A SNAPPED BOLT FROM A MODEL S IS ATTACHED WITH THIS COMPLAINT. PLEASE NOTE THAT I AM NOT THE OWNER, I AM A CONCERNED CITIZEN ACTING IN THE PUBLIC INTEREST. DATE OF INCIDENT AND SPEED OF VEHICLE ARE APPROXIMATIONS. I HAVE USED A DUMMY USA ADDRESS BECAUSE YOUR WEBSITE WILL ONLY ACCEPT A US ADDRESS. I HAVE BEEN INFORMED THAT IT IS PERFECTLY LEGITIMATE FOR A NON OWNER AND NON US CITIZEN TO FILE COMPLAINTS. MY CORRECT NAME AND CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION.

HERE IS ANOTHER MODEL 3 IN THE JUNKYARD WITH A THE FRONT SUSPENSION FALLEN OFF. THIS CAR HAS ONLY TRAVELLED 1000 MILES SINCE IT WAS FACTORY GATED. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29216371&ROWNUMBER=83&LOADRECENT=TRUE NO CRASH DAMAGE. NO AIRBAGS DEPLOYED. THE SUSPENSION BOLTS HAVE SNAPPED AGAIN. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THAT NEITHER THE VEHICLE OWNER NOR TESLA HAVE BOTHERED TO FILE A REPORT OF THIS ALARMING FAILURE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT THE BOLTS HAVE SNAPPED THIS IS AN INCREDIBLY DANGEROUS SITUATION. PLEASE TAKE ACTION TO PREVENT LOSS OF LIFE. THANK YOU. CONCERNED CITIZEN WHO REFUSES TO MIND HIS OWN BUSINESS.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29367271&ROWNUMBER=103&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE. THE FRONT WHEEL AND SUSPENSION HAVE SIMPLY SNAPPED OFF LIKE A SPARROWS LEG. THE TOP BALL JOINT HAS POPPED APART. THE LOWER BALL JOINT STEMS HAVE SNAPPED OFF. THE MODEL 3 IS NO BETTER THAN THE MODEL S AND MODEL X IN THIS REGARD. THE SUSPENSION COMPONENTS ARE TOO WEAK FOR THE JOB AND THE 2 PIECE BALL-JOINT STEMS ARE EASILY SNAPPED OFF. THERE HAVE ALREADY BEEN AT LEAST FOUR SIMILAR CASES OF SNAPPED MODEL 3 SUSPENSIONS. I WILL BE FILING ANOTHER ONE STRAIGHT AFTER THIS. THANK YOU. VERY CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.