2019 Tesla Model 3 Complaint Log

I was driving on I-80 eastbound at between Dixon, CA and Davis, CA with the Tesla Autopilot engaged (adaptive cruise control and lane assistance, NOT full navigation), hands on the wheel, in the rightmost lane. The autopilot suddenly started drifting to the left and the car partially entered the lane to the left of me before i disengaged autopilot and resumed control of the vehicle. At the same time, the center console display froze and "glitched" and became unresponsive. The car steering, acceleration and braking worked as normal, but turn signals did not work and i couldn't see my speed (the display had frozen). After a few seconds, the display turned off (still unresponsive). I pulled over to the shoulder and put the car into park and the display seemed to automatically reboot (the screen turned back on and displayed the tesla logo). After a minute, the car had completed rebooting and appeared to operate as normal again.

Ever since I have owned the car, there have been intermittent bouts with what most Tesla owners refer to as phantom braking while using the Traffic aware cruise control (TACC) or autopilot (AP). In all instances, I'm driving along the I-15 highway in Southern California at or near the speed limit with the flow of traffic, with no visible obstacles to safe driving in my lane or lanes adjacent to me, the car suddenly slams on the brakes out of nowhere and it is absolutely terrifying and unsafe. Today, had someone been tailgating me at 80mph and this occurred, I am certain I would have been rear-ended. The deceleration was so sudden and aggressive that I felt the blood rush to the front of my face and I became dizzy momentarily. I can't remain silent on this any longer as I hoped Tesla would have fixed this through software updates. I no longer have trust in the system. I've reported phantom braking to Tesla numerous times through their in-car bug report feature and there still is no fix. No other automakers are experiencing this with their ADAS systems and yet Tesla is apparently leading us into Full Self Driving. Please look into and investigate this for the safety of all drivers out there today. Thank you.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a red light, the rearview camera was inoperable. The manufacturer was made aware of the failure and scheduled two appointments for an associate to go to the contact's residence for the recall repair; however, the manufacturer canceled the appointments. The contact was instructed to use the side-view and rearview mirrors. The failure mileage was approximately 15,000.

Steering wheel locks up on my 2019 Tesla three it has done this two days in a row the car was and the customer service shop for seven days they text me told me the car was to be picked up and was all fixed I went to the Tesla dealership in Orlando to get my car when they try to retrieve my car from the shop the wheel froze again they gave me another loaner car. Estimate time to be referred for this problem is seven days The days that this problem has occurred August 31 September 1 September 10 2021

1. In three occasions while using FSD I approached red lights but the vehicle did not initiate a stop. I took control to do so. 2. Yesterday the car seemed to reboot. It was about 9PM, quite dark at 70 or 80MPH on I80 in a construction area. The headlights stayed on and the car continued driving but the dash went black as it seemed to fail, and then seemed to reboot with the "T" coming back up before the full dash came up again.

The contact owns a 2019 Tesla Model 3. The contact stated that while charging the vehicle, the contact was coughing and had sinus issues. The contact's wife informed the contact that she had difficulty breathing while driving the vehicle. The contact stated that there may be an ozone leakage from the battery, underneath the vehicle and the fumes came into the cabin. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unavailable.

In August 2021, I discovered that the glass roof of my car had major cracks even though I had not had a collision and was not aware of any specific cause for such major damage. According to Tesla technicians who examined the damage, the roof glass had "a small crack running in top layer of glass along with a small star crack on the front left"; the back glass had "several cracks all over it with two large impacts"; "both glass pieces showed external damage on both front and rear." As a result, it was necessary to replace the glass, at a cost of over $2000. A hickory tree stands next to the uncovered driveway where the Tesla is normally parked since it was bought over two years ago. I am incredulous that falling hickory nuts might have caused such extensive damage, as Tesla theorized happened. In any case, if the roof glass is so fragile that a few falling hickory nuts could destroy the roof, it seems that the roof is not sufficiently strong and sturdy and could therefore be a safety hazard.

Around 12:30 PM PST on 7/1/2021, I got back into my car which was parked at a local shopping center to return home. I quickly noticed when I shifted my car into reverse, it instead drove forward. I performed a hard reset of the vehicle, which did not fix the issue. I also tried putting the car into drive, then back into reverse and it still proceeded to drive forward. What eventually fixed the issue was putting the car into drive, then tapping the accelerator, then putting it back in reverse.

Front facing camera, used by autopilot, obscured by contaminant on the inside of the windshield. Autopilot engaged without warning, even though the front facing camera was significantly impaired due to the contaminant. Contaminant appear to be glue residue based upon tackiness. The front facing camera is surrounded by an anti reflection enclosure. Upon inspection, the anti reflection enclosure was significantly degraded and broke into many pieces while being serviced. As this enclosure is designed to absorb light, it’s likely getting extremely hot during the summer months in a car parked facing the sun.

June 2021 I had an accident while Tesla Auto Pilot was engaged. I was paying complete attention to the road, there was vehicle merging to the highway from right. Neither Tesla slows down neither it have any warning and vehicle collided. Tesla Auto Pilot is misleading, and have serious safety concerns. I reported this issue to Tesla, its been months I have not heard back. I am enclosing the incident video below. https://youtu.be/orB5qq3XsJU I will be happy to share more details. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

On June 6th, 2021, we were driving home in our 2019 Tesla Model 3. We were at the intersection of 7th Street and 36th Avenue in Moline, Illinois. We were stopped on 36th Avenue heading east trying to turn north onto 7th street. We were stopped behind another vehicle when our Tesla started creeping slowly forward toward the vehicle in front of us. My wife, who was driving, stepped on the brake. But instead of stopping, the Tesla suddenly accelerated, careening off the car in front of us and then heading into the intersection at full speed. My wife was able to avoid hitting two vehicles on 7th Street in the intersection, but then hit a steel stoplight pole across the intersection. The right front passenger tire was torn off the Tesla and the airbags deployed. No one was hurt. But we damaged two other vehicles and totaled our Tesla. My wife insists that she did not hit the accelerator pedal. I believe I remember when she attempted to stop the car, she might have accidentally bumped the control behind the steering wheel that activates the adaptive cruise control. I do not know. But the adaptive cruise control should not activate under 35 MPH. The Moline Police department investigated the accident and issued report number 2021005635. You can download this report on https://buycrash.com. I have seen other reports on sudden unintended acceleration from Tesla's and wanted to report this incident.

squeaky sounds and shaking steering control due to the front 2 wheels upper control arm ball joints lost the lubrication. extremely laud squeaky sounds, the squeaky sounds is similar to car that about to fall apart in movies. resulting the model 3 driver has to be on high alert all time, scared if the wheels will fall apart or the steering will be out of control or difficult to control.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect.

In November both rear tires shredded, while driving. The metal belts became exposed. Tesla replaced the tires, claimed there was no other problem. The tires had been appropriately pressurized during the entire life of the tires. Mileage 9800. Two months later one of the rear tires (new tire) sustained a nail in the side wall- non-repairable (the sidewall on a new tire should not be on the pavement, but the side), and now at 3000 miles on the new tire not replaced due to the nail- the tire is beginning to shred again. This is coupled with inordinate road noise since the tires were changed. I think the problem is the car being inadequately made, and the tires, that seem to be exposing the weak sidewall to the pavement. Neither company claims credit for their handiwork.

I was going 45 mph with autopilot engaged and in fact the autopilot actually caused the accident. The car suddenly turned to the right and hit the curb then spinned 180 degrees midair, landed on the sidewalk and then rolled back fishtailed a wooden pole.

I HAD AN A/C REPAIR PERSON AT MY HOUSE, HE WAS ADMIRING THE CAR SAYING HOW NEW IT LOOKED. I ASKED HIM IF I SHOULD MOVE THE CAR OUT OF THE GARAGE SO HE COULD WORK, HE SAID "YES". I STARTED TO BACK OUT OF MY GARAGE, I MOVED IT 4-5 FEET, THE WHEELS HADN'T EVEN CROSSED THE GARAGE FLOOR WHEN I HEARD A LOUD BOOM OR POP. I EXITED THE CAR, CAME AROUND TO THE REAR THINKING I HAD HIT SOMETHING AND NOTICED THE REAR WINDOW CRACKED ACROSS THE ENTIRE BOTTOM SECTION OF THE WINDOW. I TOOK THE CAR TO TESLA FOR REPAIR AND WAS TOLD THAT THIS IS NOT A STRESS CRACK BUT SOMETHING IMPACTED THIS GLASS. I WILL ATTEST THAT THIS GLASS HAS NEVER BEEN IMPACTED OR HIT. I BELIEVE THIS IS A QUALITY ISSUE THAT SHOULD HAVE BEEN FIXED UNDER WARRANTY BY TESLA BUT THEY REFUSED AND I HAD TO PAY $800.

WHEN I'M DRIVING ON AN INTERSTATE HIGHWAY WITH HOT LANE TO THE LEFT OF MY DIRECTION OF TRAVEL, THE CAR ERRONEOUSLY SENSES THE SPEED LIMIT AS 65 MPH (THE SPEED LIMIT FOR THE ADJACENT HOT LANE) RATHER THAN THE ACTUAL SPEED LIMIT OF 55 MPH IN MY LANE. THE RESULT IS THAT WHEN I AM USING THE ADAPTIVE CRUISE CONTROL IN THE SITUATION DESCRIBED, THE CAR SUDDENLY AND WITHOUT WARNING ACCELERATES BY AT LEAST 10 MPH OVER THE POSTED SPEED LIMIT. THIS HAS HAPPENED REPEATEDLY AND MAKES USE OF THE ADAPTIVE CRUISE UNSAFE.

MY 2019 TESLA MODEL 3 INDEPENDENTLY EXECUTED A MINOR ACCELERATION DURING A SHARP U-TURN ON A SIDE STREET WITH NO INSTRUCTION FROM MYSELF. I HAVE REPORTED THE ISSUE TO TESLA AND REQUESTED THEY REVIEW THE DATA. THIS ABSOLUTELY HAPPENED WHILE MY FOOT WAS NOT ON THE ACCELERATOR. I WAS VERY SURPRISED BY IT AND IT STARTLED ME. I HAVE BEEN DRIVING THIS VEHICLE SINCE 2019 AND THIS IS THE FIRST TIME IT HAPPENED TO ME.

TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING IN AUTO PILOT AT 65 MPH IN THE RAIN, THE VEHICLE BEGAN TO DRIFT TO THE LEFT AND THEN IT SPUN OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A MEDIUM GUARD RAIL. THERE WAS NO OTHER VEHICLE INVOLVED IN THE CRASH. THE AIR BAGS DID NOT DEPLOYED, A UNKNOWN WARNING LIGHT DID ILLUMINATE FROM THE VEHICLE. THE CONTACT WAS THE ONLY ONE IN THE VEHICLE. THE CONTACT WAS NOT SERIOUSLY INJURED HOWEVER THEY HAD WHIPLASH AROUND THEIR NECK, BUT THERE WAS NO MEDICAL ATTENTION OR TREATMENT FOR THE INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MANUFACTURER DEALER TESLA (7101 GLENWOOD AVE, RALEIGH, NC 27612). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

ON 3/15/2021, MY CAR SUDDENLY TURNED 90 DEGREE TO THE RIGHT UNDER AUTOPILOT ON HIGHWAY 210 WHEN HIT A PUDDLE. THE RAIN IS VERY SMALL. I THINK THE HIGHWAY HAS RISK AS ACCUMULATED A PUDDLE UNEXPECTED AT ALL. TESLA 3 HAS ISSUE AS WELL SINCE IT SHOULDN'T TURN 90 DEGREE. I WAS HIT BY A CAR AND THE CAR STOPPED. IF THERE WERE CONTAINER TRUCK BESIDES ME, I MIGHT DIE THAT DAY.

My concern is regarding the backup cameras on the car. While backing up the drivers rely on the backup and side view cameras to be aware of surroundings. Currently the camera skips frames or freezes and are is no longer reliable making it dangerous to backup vehicle while relying on the screen. There are multiple forums with similar complaints yet the manufacture states there is no current fix for this problem. This issue has been going on for almost a year.

THIS IS A COMPLAINT ABOUT BALL-JOINT FAILURE IN TESLA MODEL 3 CARS. PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER TESLA TO FILE THIS COMPLAINT SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. MANY OWNERS ARE COMPLAINING ON THE FORUMS THAT THEIR STEERING IS CREAKING AND THEY ARE RESORTING TO DIY REMEDIES SUCH AS PEELING BACK THE RUBBER BOOT ON THE TOP BALL JOINT AND SQUIRTING IN LUBRICANT. THERE HAVE BEEN MANY CASES WHERE THE BALL HAS EVENTUALLY WORN DOWN AND POPPED OUT OF THE SOCKET. HERE IS A THREAD DISCUSSING THIS AND THE OWNER HAS INCLUDED A PHOTOGRAPH SHOWING THE SEPARATED BALL JOINT. THIS PHOTO IS ATTACHED TO THIS COMPLAINT THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/WHOMPY-WHEEL-SYNDROME.221394/#POST-5355853 SNIP ***I WAS DRIVING THIS MORNING AND THE CAR STARTED TO PULL TO THE LEFT, AS IF MY TIRE HAD GONE FLAT. I PULLED OVER AND FOUND THAT SIDE OF THE CAR TO BE RESTING ON THE TIRE. I THOUGHT THE AIR SUSPENSION HAD GONE OUT IN THAT AREA, BUT AFTER HAVING IT TOWED, WE FOUND THE BALL JOINT TO HAVE FAILED. AFTER LOOKING ONLINE, I AM THANKFUL IT WASN'T MUCH WORSE. IF YOU GOOGLE WHOMPY WHEEL SYNDROME, YOU'LL SEE PLENTY OF STORIES WHERE AN ACCIDENT ENSUED AND LOTS OF DAMAGE FOLLOWED. NOW I'M JUST INTERESTED TO SEE WHAT THIS WILL COST TO FIX. GUESSING I SHOULD HAVE THE PASSENGER SIDE REPLACED, AS A PRECAUTION, AS WELL. "WHOMPY WHEELS" IS A TERM COINED AND PERPETUATED BY A LUNATIC LIVING IN AUSTRALIA.THE PICTURES ASSOCIATED WITH THAT PHRASE WERE TAKEN FROM RANDOM PICTURES THE GUY FOUND WHILE TRAWLING THE INTERNET, THAT IS NOT TO SAY PEOPLE HAVEN'T HAD SUSPENSION ISSUES, BUT "WHOMPY WHEELS" IS FUD AND THEREFORE NOT A LEGITIMATE SOURCE OF INFORMATION.**** THERE ARE MANY TESLAS SHOWING UP IN THE JUNKYARDS WITH THIS EXACT SAME FAILURE. PLEASE ACT NOW. THANK YOU. KEEF

THE REAR PASSENGER SIDE WINDOW SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING TO WORK THIS MORNING. AFTER A QUICK GOOGLE SEARCH I FOUND THAT THIS SAME THING HAS HAPPENED TO MANY OTHER MODEL 3 OWNERS. I IMMEDIATELY DROVE TO THE NEAREST TESLA SERVICE CENTER AND WAS TREATED AS IF THE PROBLEM WAS MY FAULT AND AT FIRST THEY WERE NOT GOING TO COVER IT UNDER WARRANTY. I PROVIDED THEM WITH THE DASH CAM FOOTAGE OF THE WINDOW FALLING OUT OF THE VEHICLE INTO THE FREEWAY AND PROOF THAT THERE WERE NO OTHER VEHICLES AROUND ME WHEN THIS HAPPENED. THEY THEN AGREED TO COVER IT UNDER WARRANTY. BUT WHEN MY VEHICLE WAS DONE THEY THEN TRIED TO BLAME THE ISSUE ON THE FACT THAT MY WINDOWS WERE TINTED. IT WAS VERY DISAPPOINTING TO BE TREATED DISMISSIVELY AND FOR THEM TO NOT ACKNOWLEDGE AT ALL THAT THIS ISSUE MAY BE BIGGER THAN MY VEHICLE. HAD THAT WINDOW NOT BEEN TINTED THE SHATTERED WINDOW WOULD NOT HAVE STAYED IN TACT LIKE IT DID AND I WOULD HAVE HAD SHATTERED GLASS FLYING IN THE CABIN OF MY VEHICLE MAKING FOR A VERY DANGEROUS SITUATION.

MY SON WAS DRIVING ON THE GOLDEN GATE BRIDGE WHEN THE AUTO PILOT APPLIED THE BRAKES. HE SAID A TRAFFIC CONE APPEARED ON THE SCREEN. THERE WAS NO TRAFFIC CONE OR ANY OTHER OBJECT IN THE ROAD. THIS ISSUE CAUSED AN ACCIDENT BEHIND HIM BECAUSE OF THE SUDDEN BRAKE APPLICATION. THIS ALSO HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. I HAD THE CAR ON CRUISE CONTROL. ALL OF A SUDDEN THE BRAKES WERE AUTOMATICALLY APPLIED WITHOUT ANYTHING IN THE ROAD.

WHEN WARMING THE CABIN, REAR VENTS WILL OFTEN BLOW VERY HOT AIR, SOMETIMES IN EXCESS OF 100F, COMPARED TO THE FRONT VENTS. EVEN DURING THE SUMMER WHEN THE FRONT IS BLOWING COLD AIR, THE REAR WILL STILL BLOW HOT AIR.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39201645?TENANT=US&ROWNUMBER=8 IT HAS NOT BEEN IN A CRASH. THERE IS NO IMPACT DAMAGE AND NO AIR-BAGS DEPLOYED. THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS. THE STEM OF THE BALL-JOINT HAS SNAPPED. THE STEERING KNUCKLE HAS BROKEN IN HALF. THE TESLA FACTORY IS A DISORGANIZED SHAMBLES. HTTPS://WWW.YOUTUBE.COM/WATCH?V=HF_ORMIY9TK THERE ARE MANY REPORTS OF DRUG USE BY EMPLOYEES AND MANAGEMENT. QUALITY CONTROL IS NONEXISTENT. PLEASE STOP THIS MADNESS. THANK YOU KEEF

PLEASE PLEASE PLEASE HAVE A LOOK AT THE PHOTOGRAPHS OF THIS TESLA WITH A SNAPPED SUSPENSION. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39201645?TENANT=US&ROWNUMBER=8 I HAVE FILED OTHER COMPLAINTS OF THIS SAME FAILURE ON OTHER MODEL TESLAS THAT SHARE THE SAME SUSPENSION PARTS. THIS IS NOT CRASH DAMAGE. THIS IS BAD MANUFACTURING. PLEASE INVESTIGATE. THANK YOU KEEF

YET ANOTHER TESLA IN THE JUNKYARD HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+3/VID-43698899 NOT IN A CRASH. FRONT SUSPENSION SIMPLY FALLEN TO BITS. THE USUAL BUSTED STEERING KNUCKLE AND POPPED BALL JOINTS. I'VE SEEN SHOPPING TROLLEYS WITH STURDIER SUSPENSIONS. PLEASE GET THESE DEATH TRAPS OFF THE ROADS. YOURS EXTREMELY PERSISTENTLY KEEF

WHITE BLOCK APPEARED ON SCREEN, WOULD NOT CLEAR. BLOCKED VISIBILITY OF ANY DISPLAYS UNDER THE BLOCK, INCLUDING GEAR SELECTOR, SPEED, ENERGY STATUS, TURN SIGNALS, MOST OF ANY OTHER DISPLAY, SUCH AS MAPS, CAMERA DISPLAY. BLOCK REMAINED WHEN WE LEFT THE CAR, AND RETURNED. ONLY COULD CLEAR W/ DISPLAY RESET, WHICH I UNCOVERED ONCE I RETURNED HOME AND LOOKED ONLINE. WHITE BLOCK DID NOT APPEAR TO IMPACT DRIVING, BUT OBSCURED BASICALLY EVERY DRIVING FEEDBACK YOU'D EXPECT FROM A DASHBOARD.

HERE IS ANOTHER TESLA MODEL 3 IN THE JUNKYARD. THE FRONT SUSPENSION HAS FALLEN TO BITS. ALL 3 BALL-JOINTS HAVE SIMPLY POPPED APART. EVEN IN CARS THAT HAVE BEEN IN MAJOR CRASHES IT IS UNUSUAL TO SEE A BALL JOINT THAT HAS SEPARATED. THERE ARE MANY REPORTS ON THE FORUMS THAT THE BALL JOINTS ON MODEL 3 CARS ARE SQUEAKING BADLY WHEN THE STEERING IS TURNED SIDE TO SIDE. EXAMPLE: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/TIME-TO-REPLACE-UPPER-CONTROL-ARM-BALL-JOINTS.202921/PAGE-3 TIME TO REPLACE UPPER-CONTROL ARM BALL JOINTS | PAGE 3 | TESLA ...TESLAMOTORSCLUB.COM ' TESLA: VEHICLES ' MODEL 3 I AM EXCEPTIONALLY DISAPPOINTED THAT TESLA WILL NOT HONOR WHAT'S CLEARLY A FLEETWIDE PART FAILURE ISSUE FOR THE BALL JOINTS ** OWNERS ARE RESORTING TO DIY REPAIRS BY INJECTING GREASE OR WD40 THROUGH THE RUBBER BOOT. THE SQUEAKING SOUND MEANS THAT METAL IS RUBBING ON METAL. EVENTUALLY THE BALL WEARS DOWN SUFFICIENTLY FOR IT TO POP OUT OF ITS SOCKET. I HAVE MADE REPORTS TO YOU ALREADY ON THIS SUBJECT AND HAVE SUPPLIED MANY PHOTOGRAPHS OF TESLA POPPED BALL JOINTS. I STRONGLY URGE YOU TO TAKE IMMEDIATE ACTION BY ISSUING A RECALL. THANK YOU. KEEF

THE HEAT IN THE FOOT WELL IS TOO HOT WHEN HVAC SYSTEM IS ON AUTO. FOOT WELL CAN GET AS HIGH AS 50 DEGREES CELSIUS WHICH IS NOT SAFE. THIS OCCURS DURING ALL DRIVING AND STATIONARY PARKING.

TONIGHT MY TESLA 3 WITH 9500 MILES WAS NOTED BY THE DRIVER IN THE CAR NEXT TO MINE TO BE RIDING ON A TIRE THAT WAS SPARKING. STOPPING THE CAR I FOUND THE RADIAL MICHELIN TIRE WAS RIDING ON THE INNER MEDIAL RADIAL AS THE RUBBER WAS TOTALLY GONE. FURTHER INSPECTION FOUND BOTH REAR TIRES TO BE SIMILARLY MARKED BY HAVING NO TREAD. THIS IS A 4 SHELL DRIVE CAR IN WHICH THERE IS A MAJOR PROBLEM WITH THE SUSPENSION OR MOTORS FOR THE REAR WHEELS. I HAVE NEVER HAD A CAR WITH THIS TYPE OF PROBLEM. I SUSPECT THEY CUT CORNERS T SOME MAJOR STEP OR THIS IS A MOTHER TYPE OF DESIGN FLAW. THE FRONT TIRES APPEAR TO HAVE MINIMAL WEAR. WHICH IS WHAT ONE WOULD EXPECT FOR A CAR THAT IS ONE YEAR OLD. LUCKY WE DID NOT HAVE A BLOW OUT

I, DEPUTY A. SABRSULA #5090 WITH TRAVIS COUNTY SHERIFF'S OFFICE HIGHWAY ENFORCEMENT UNIT RESPONDED TO A COLLISION ON LAGUNA CLIFF RD. A FEMALE BACKED OUT OF HER DRIVEWAY, AND UPON PLACING HER VEHICLE IN "DRIVE" MODE, THE TESLA "TOOK OFF OUT OF NO WHERE" AND CAUSED THE VEHICLE TO DRIVE THROUGH A NEIGHBORS FRONT GATE/FENCE CLUSTER AND THROUGH THEIR YARD. THE VEHICLE THEN WENT THROUGH ANOTHER SECTION OF FENCE AND CAME TO A FINAL STOP IN THE MIDDLE OF A FIELD. I NOTED THERE WAS ZERO EVIDENCE OF ANY TYPE OF BRAKES BEING APPLIED (SKID MARKS, GRASS RUTS, ETC). THE FEMALE STATED SHE ATTEMPTED NUMEROUS TIMES TO APPLY THE BRAKE BUT THE VEHICLE CONTINUED FORWARD. I ATTEMPTED TO LOAD MY PHOTOS FROM THE CRASH BUT THE FILES ARE TOO LARGE.

B PILLAR CAMERAS TEND TO GET CONDENSATION IN THEM CAUSING THEM TO WORK INTERMITTENTLY.THIS HAS BEEN REPORTED TO TESLA SERVICE IN ROCKVILLE, MD, TO NO EFFECT. ACCORDING TO TESLA, THEY DO NOT HAVE A SOLUTION FOR IT, YET THE CAMERAS CONTINUE TO INTERMITTENTLY FAIL TO PROVIDE COVERAGE, ESPECIALLY IN WEATHER CONDITIONS WHEN THEY ARE MOST NEEDED. USUALLY, THE CAR IS IN MOTION WHEN THIS ISSUE ARISES AND WHILE DRIVING AT HIGHWAY SPEEDS.

TOOK MY CAR FIVE TIMES FOR BRAKE/SUSPENSION CLICKING, DRIVER SEAT NOISE (BULLETIN ALREADY AVAILABLE), AND STEERING COLUMN RATTLE ( ADVISED BY TESLA TO MOVE THE STEERING A LITTLE BECAUSE IT TOUCHING THE INSTRUMENT PANEL ( BAD DESIGN AND SHOULDN'T THE CUSTOMER CHANGE HIS COMFORT TO COMFORT THE BAD DESIGN BY TESLA.), ALSO HAS ISSUE WITH CAMERA MOIST THAT PREVENT BLIND SPOT AND AUTOPILOT LANE CHANGE WORKS IN MOISTUR WEATHER, SEAT BELT RATTLE. ALL THESE ISSUE WITH SOME HAS BULLETIN THEY SAID NORMAL AND CHARGE ME FOR CHECKING IT WHILE MY CAR UNDER WARRANTY. ALL ISSUES ARE WHILE DRIVING EXCEPT BATTERY BREATHER SUPERCHARGING

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38603577?ROWNUMBER=11 IT HAS NOT BEEN IN A COLLISION. THERE IS NO DAMAGE TO THE BODYWORK AND NO AIRBAGS HAVE BEEN DEPLOYED. THE FRONT SUSPENSION APPEARS TO HAVE COMMITTED SEPPUKU. ALL ITS GIBLETS HAVE FALLEN OUT. IT LOOKS AS THOUGH THE SUSPENSION HAS BEEN UNABLE TO WITHSTAND THE INSANE AND LUDICROUS POWER OF THE MOTOR AND HAS HAD ITS NUTS WRENCHED OFF. I THINK THE SAME THING SHOULD HAPPEN TO THE NHTSA OFFICIALS THAT ALLOW THESE LETHAL CONTRAPTIONS TO BE ON THE ROADS. HAVE A GREAT DAY. REGARDS KEEF

1. PHANTOM BRAKING WHILE DRIVING ON AUTOPILOT: MOSTLY ON HIGHWAYS, WHEN DRIVING ON AUTOPILOT, THE CAR SUDDENLY APPLIES BRAKES FOR NO REASON AND NO OBSTACLE OR VEHICLE IN FRONT OF THE CAR. THIS MAY LEAD TO SOMEONE HITTING ME FROM BEHIND (REAR ENDING) AS THAT DRIVER WOULD NOT EXPECT MY CAR TO SLOW DOWN. 2. HOMELINK SYSTEM CLOSES GARAGE DOOR RANDOMLY: THE HOMELINK GIVES COMMAND TO GARAGE DOOR TO CLOSE WHEN IT IS NOT SUPPOSED TO. THERE WERE AN INCIDENT WHEN THE CAR WAS UNDER THE GARAGE DOOR AND ONE INCIDENT WHEN THE CAR WAS BACKING OUT. 3. LANE DEPARTURE ALERT: ON NEWLY MARKED ROAD, THE CAR DID NOT TAKE ANY ACTION WHEN THE LANE WAS CROSSED WITHOUT ENGAGING TURN SIGNAL. THE LANE DEPARTURE ALERT SYSTEM SHOULD HAVE BROUGHT THE CAR BACK IN LANE. TESLA'S RESPONSE IS THAT THE SYSTEMS ARE "BETA VERSIONS". I CAN UNDERSTAND A SYSTEM NOT WORKING (LIKE LANE DEPARTURE ALERT). HOWEVER, PHANTOM, BRAKING AND HOMELINK ISSUES ARE OUT OF DRIVERS' CONTROL AND THERE IS NO CORRECTIVE ACTION A DRIVER CAN TAKE. FOR EXAMPLE, A) "THE CAR DOES NOT APPLY BRAKES IF THERE IS OBSTACLE", DRIVER CAN APPLY BRAKE AND MITIGATE THE RISK. B) "THE CAR APPLIES BRAKES WHEN THE ROAD IS CLEAR". DRIVER CANNOT HELP AS IT WILL BE FEW SECONDS BEFORE THE DRIVER REALIZES THAT THE CAR APPLIED BRAKES FOR NO GOOD REASON AND THEN HE/SHE WILL HAVE TO CANCEL THE AUTOPILOT SYSTEM AND TAKE CONTROL. IT MAY BE TOO LATE... THERE WERE SEVERAL INCIDENTS OF PHANTOM BRAKING. THERE WERE 4 INCIDENTS RELATED TO HOMELINK. DATE BELOW IS THE DATE OF LATEST PHANTOM BRAKING INCIDENT.

IN THEIR NEWLY RELEASED AUTONOMOUS DRIVING PACKAGE CALLED FULL SELF DRIVING, MY CAR IS ACTING VERY ERRATICALLY AND DOES NOT SEEM TO BE SAFE. SPECIFICALLY ON NARROW STREETS THE CAR WILL AUTOMATICALLY FOLD THE MIRRORS MEANING I CAN'T EVEN SAFELY MONITOR THE VEHICLE AS IT DRIVES. CAN YOU ADDRESS THIS WITH TESLA?

STARTED TO HEAR NOISE FROM STEERING. FRONT UPPER CONTROL ARM FAILURE. MANY OWNERS HAVE SAME ISSUE EVIDENCED BY FORUM.

WHILE DRIVING IN THE LEFT-MOST LANE ON MOPAC EXPRESSWAY IN AUSTIN (ALTHOUGH HAS HAPPENED OTHER TIMES AND PLACES AS WELL) WITH "FULL SELF DRIVING" AUTOPILOT ENGAGED (AND WITH THE CAR HAVING BEEN IN CONTROL FOR QUITE SOME TIME BEFORE THIS), THE VEHICLE SLAMMED ON THE BRAKES FOR NO APPARENT REASON. I IMMEDATELY PRESSED THE ACCELERATOR TO OVERRIDE THE BREAKING ACTION AND AVOID BEING REAR ENDED. TO THE BEST OF MY KNOWLEDGE NO ACCIDENTS OCCURRED AS A RESULT, HOWEVER IT DID CAUSE MULTIPLE CARS BEHIND ME TO HAVE TO BRAKE. SIMILAR ISSUES INCIDENTS HAVE HAPPENED BEFORE, HOWEVER IT SEEMS TO BE DOING IT MUCH MORE OFTEN NOW. I'M UNABLE TO UPLOAD IT, BUT I ALSO HAVE A VIDEO FROM THE VEHICLE ITSELF SHOWING THE INCIDENT.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD IN HAWAII. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38117165?ROWNUMBER=0 I DON'T THINK ELON CAN USE THE CHINESE ROADS AND CHINESE DRIVERS EXCUSE FOR THIS ONE. THE FRONT WHEEL AND SUSPENSION HAS SIMPLY FALLEN TO BITS. THIS IS NOT THE RESULT OF A CRASH, NO AIR-BAGS DEPLOYED AND NO DAMAGE TO THE CAR EXCEPT FOR THE WHEEL FALLING OFF. THE STEMS OF THE BALL JOINTS ARE SNAPPED. THESE SAME FAILURES OF SNAPPED BALL JOINT STEMS HAPPEN REPEATEDLY ON TESLAS. THERE IS SOMETHING BADLY WRONG WITH THE MANUFACTURING PROCESS AND INSPECTION. THIS CAR HAS ONLY COVERED 6000 MILES. WHY IN THE WORLD ARE YOU ALLOWING TESLA TO GET AWAY WITH THIS? YOURS IN DISGUST. KEEF

DRIVING ON HIGHWAY 280, THE AUTO-PILOT STOPPED WORKING AND DRIVING BECAME ERRATIC AND UNSAFE WITH RANDOM ACCELERATIONS/DECELERATIONS. I HAD NO CHOICE BUT TO KEEP ON DRIVING. TESLA KEPT CONFUSING ME WITH THEIR SERVICE ARRANGEMENTS WHILE I NEEDED TO USE THE CAR EVERY DAY. IT TOOK A WEEK TO ARRANGE FOR SERVICE. THE CAR SAT FOR A WEEK AT THE DEALERSHIP WITH NO COMMUNICATION FROM TESLA. THEN THEY SENT A LACONIC REQUEST TO PAY THEM $1,070 --- WHILE I KNOW MY CAR, BEING 10 MONTHS OLD IS UNDER WARRANTY. MICE ATE A WIRE WITHIN THE AUTO-PILOT CABLES. TESLA CLAIMS THIS DAMAGE ISN'T COVERED BY WARRANTY! THE DAMAGED CABLES ARE IN A COMPARTMENT WHICH IS COMPLETELY UNPROTECTED AGAINST MICE OR ANYTHING. IT SHOULD HAVE BEEN PROTECTED WITH AT LEAST A METAL MESH. I ASKED WHY ISN'T THAT COMPARTMENT PROTECTED TO PREVENT RATS/MICE FROM ENTERING IT; AFTER ALL, 300+ MILLION AMERICAN GARAGES HAVE CARS AND MICE CO-LOCATED... THEIR ANSWER: 'THAT'S THE AUTO-INDUSTRY STANDARD'. MY REACTION: "I DID NOT BUY MY CAR FROM THE AUTO-INDUSTRY STANDARD; I BOUGHT IT FROM TESLA (WHICH COMPLETELY DEVIATES FROM THE "INDUSTRY STANDARDS!)" I AM REQUESTING TESLA TO ISSUE A 'RECALL' FOR INSTALLING A METAL MESH AROUND THE SENSITIVE AUTO-PILOT CABLING COMPARTMENT. ALSO, I AM REQUESTING A FULL REFUND OF MY EXPENSES, PLUS COMPENSATION FOR THE FRUSTRATION AND FOR THE VARIOUS TROUBLES I HAD TO GO THROUGH. THE NO.1 PROBLEM WITH TESLA'S SUPPOSED 'SERVICE' IS THAT THEY OBVIOUSLY BELIEVE THAT TESLA CARS DO NOT NEED ANY SERVICE. HERE IS THEIR EMAIL TO ME FROM 10/15/20: "YOUR TESLA SERVICE INVOICE IS READY FOR REVIEW. PLEASE REVIEW AND ACCEPT THE TESLA SERVICE INVOICE FOR YOUR VISIT. REVIEW AND ACCEPT ". I CANNOT ACCESS THAT CONTENTS ANYMORE. THE EMAIL SIMPLY SAID ACCEPT THIS CHARGE OF $1,070 WITHOUT EXPLAINING ANYTHING ABOUT THE REASON FOR THE DAMAGE. THANK YOU, YAIR BARNIV

We were driving our Model 3 on autopilot on the LIE from Southampton to New York. We have the “Full Self Driving” software from Tesla. We drove past a parked SUV about halfway through the ride, but the Tesla did not notice. It drove straight through the side of the SUV, ripping off the side mirror and skullcap from our car. We checked and the SUV driver was totally fine, scared. We called Tesla immediately and told them that in our opinion, our car had gone crazy and did not see the but my wife and I were other car stopped in the shoulder as we drove by at 60 mph. We have the invoices from Tesla service documenting this issue and their repair of it, but we were then and remain now really scared when a car has its hazards on in the shoulder.

THIS OCCURRED THIS PAST SATURDAY IN A NORDSTROM RACK PARKING LOT IN DALLAS. MY REASON FOR BEING AT THIS SHOPPING CENTER WAS TO DO A QUICK RETURN AT NORDSTROM'S RACK. I OPENED THE BACK DOOR OF MY TESLA AND GRABBED MY RETURN. I WALKED AWAY FROM MY CAR, BELIEVING THAT THE SMART LOCKING SYSTEM WOULD SECURE THE CONTENTS OF THE CAR AND THE VEHICLE ITSELF. I WAS IN THE STORE FOR APPROXIMATELY FIFTEEN MINUTES. WHEN I RETURNED TO MY CAR AND OPENED THE BACK PASSENGER DOOR TO PUT IN THE EMPTY NORDSTROM'S BAG, THERE WAS A MAN HIDING IN MY BACK SEAT, UNDER MY DOG'S BLANKET. HE WAS WEARING BLACK GLOVES AND WAS HOLDING MY TESLA CHARGER IN HIS HANDS. I SCREAMED AND TWO YOUNG GIRLS CAME OVER TO TRY TO HELP. WE BACKED AWAY FROM THE VEHICLE. THE MAN THEN CRAWLED INTO MY TRUNK FROM THE BACK SEAT, POPPED OPEN THE TRUNK FROM THE INSIDE AND CLIMBED OUT. HE LOOKED AT ME, SHAKING HIS HEAD, AND CALLED ME CRAZY OVER AND OVER AGAIN WHILE SECURITY WAS PRESENT. HE WANDERED AWAY FOR AN HOUR AND FORTY-FIVE MINUTES. SECURITY KEPT AN EYE ON HIM WHILE WAITING FOR DALLAS POLICE TO ARRIVE. POLICE CAUGHT UP WITH HIM AFTER HE WANDERED BACK TO THE SAME VICINITY. THE POLICE TOOK A CASE REPORT, FOUND OUT THAT THE SUSPECT HAD WARRANTS OUT FOR HIS ARREST, HANDCUFFED THE MAN AND PUT HIM INTO THE POLICE CAR. I DON'T FEEL SAFE WHEN I LEAVE MY VEHICLE, AND THIS SHOULD NEVER HAVE HAPPENED. HERE ARE MY ISSUES: OBVIOUSLY, MY DOORS DID NOT LOCK AS SOON AS I CLOSED THEM. THERE IS ABOUT A FIVE TO TEN SECOND PAUSE UNTIL I COMPLETELY WALK AWAY FROM THE CAR BEFORE IT ACTUALLY LOCKS. THAT IS HOW THIS MAN GOT INTO MY BACK SEAT. HE COULD HAVE STRANGLED ME WITH MY CHARGER, RAPED ME, AND THEN KILLED ME, AND NOT ONE PERSON WOULD HAVE EVER SEEN HIM. I AM NOT SURE HOW I SHOULD PROCEED. I DO KNOW THAT EVERY TESLA OWNER SHOULD BE AWARE OF THIS DANGEROUS OCCURRENCE.

I WAS PULLING IN HEAD FIRST TO A PARKING SPOT IN A SHOPPING CENTER AND WAS COASTING INTO THE SPOT. THE CAR SUDDENLY JOLTED FORWARD AT A VERY HIGH SPEED. OUR CAR JUMPED OVER THE CURB, TRAVELED UP A 4 TO 5 FOOT HIGH, SLOPED EMBANKMENT, AND STRUCK A PARKED CAR IN THE UPPER PARKING TIER.

YET ANOTHER TESLA IN THE JUNKYARD WITH A SUSPENSION THAT HAS FALLEN TO BITS. HTTPS://WWW.COPART.COM/LOT/39479050/PHOTOS/SALVAGE-2019-TESLA-MODEL-3-FL-ORLANDO-NORTH THIS CAR HAS NOT BEEN IN A CRASH. NO AIR-BAGS HAVE DEPLOYED. THERE IS NO SIGNIFICANT DAMAGE TO THE BODYWORK. ALL OF THE BALL-JOINTS HAVE SNAPPED OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE PUBLIC INTEREST AND IN AN ATTEMPT TO PREVENT FURTHER LOSS OF LIFE. THANK YOU KEEF

PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2019 MODEL 3 TO SUBMIT THIS COMPLAINT SINCE THE VIN OF THE BADLY MANGLED CAR WHICH IS THE SUBJECT OF THIS COMPLAINT IS INDECIPHERABLE. HERE IS MANGLED MODEL 3 IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/52448180/PHOTOS/2019-TESLA-MODEL-3-IN-INDIANAPOLIS FROM THE CONDITION OF THE WRECK AND THE BIO-HAZARD MARKINGS IT IS A CERTAINTY THAT OCCUPANTS HAVE BEEN SEVERELY INJURED OR KILLED. THE ATTACHED PHOTOGRAPH SHOWS THAT THE UPPER BALL JOINT HAS POPPED APART. THIS CAN ONLY HAPPEN IF THERE IS A MANUFACTURING DEFECT OR IF THE BALL HAS WORN DOWN DUE TO POOR LUBRICATION. MANY OWNERS HAVE COMPLAINED ABOUT SQUEAKING BALL JOINTS AND SOME HAVE RESORTED TO PUNCTURING THE RUBBER BOOT AND INJECTING SPRAY LUBRICANT. EVEN IN SUCH A SEVERE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED APART LIKE THIS. IT IS HIGHLY LIKELY THAT THIS BALL JOINT FAILURE WAS THE CAUSE OF THE CRASH. IN THE PHOTOGRAPH BALLJOINTFATAL2 YOU CAN SEE THAT THERE IS A FLAT SECTION WORN AWAY ON THE TIRE TREAD. TESLAS HAVE ANTI-LOCK-BRAKING SYSTEM. THE ONLY WAY FOR A WHEEL TO TOTALLY JAM UP AND SKID IS BY MEANS OF A MECHANICAL FAILURE PRIOR TO THE CRASH. IT IS DISGRACEFUL THAT YOUR ORGANISATION DOES NOT DEMAND THAT TESLA RECALL THESE DEADLY CARS. PLEASE TAKE ACTION. THANK YOU KEEF. PLEASE NOTE THAT ALTHOUGH I HAVE USED A SUBSTITUTE VIN THIS SUBMISSION IS ENTIRELY HONEST AND FACTUAL AND I HAVE SUPPLIED MY GENUINE CONTACT DETAILS. NUMBER OF DEATHS AND INJURIES IS AN ESTIMATE BASED ON THE SEVERITY OF CRASH DAMAGE. DATE OF CRASH AND SPEED OF VEHICLE ARE ESTIMATES. MILEAGE OF VEHICLE IS AN ESTIMATE. I DENY THE CLAIM BY ELON MUSK THAT MY COMPLAINTS ARE FRAUDULENT AND INTENDED TO DAMAGE THE TSLA SHARE VALUE.

HERE IS A 2019 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/53850990/PHOTOS/2019-TESLA-MODEL-3-PA-PITTSBURGH-NORTH THE FRONT PASSENGER SIDE IS COMPLETELY SMASHED IN. JUDGING BY THE FACT THAT THE PASSENGER SIDE AIR-BAGS HAVE NOT DEPLOYED AND THAT THERE IS NO BLOOD SPLATTER ON THE DASHBOARD IT LOOKS AS THOUGH THE PASSENGER SEAT WAS UNOCCUPIED. THIS IS VERY FORTUNATE. TURNING NOW TO THE PROBABLE CAUSE OF THE CRASH, THE FRONT SUSPENSION IS IN PIECES. THE STEM OF THE LOWER BALL-JOINT HAS SNAPPED AND SO HAVE MOST OF THE OTHER GIBLETS. THE TIRE HAS HAD ALL THE TREAD WORN OFF. THE TREAD ON THE OTHER TIRES IS IN GOOD CONDITION. GIVEN THE KNOWN WEAKNESSES OF TESLA BALL-JOINTS AND CASTINGS THAT ARE THE SUBJECT OF A RECALL IN CHINA IT IS A NEAR CERTAINTY THAT THE SUSPENSION FELL TO BITS CAUSING THE TIRE TO BE SHREDDED AND THEN THINGS WENT FROM BAD TO WORSE. WHY DON'T YOU FOLLOW THE LEAD OF CHINA AND GET THESE JUNK-HEAPS OFF THE ROADS? YOURS IN DISGUST. KEEF

TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT HE PURCHASED THE SPECIAL FEATURE ADAPTIVE AUTO PILOT BACK IN 06/2020. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY WHILE DRIVING 65 MPH, ALMOST BRINGING THE VEHICLE TO AN ABRUPT STOP THREE TIMES ON THE SAME DAY. THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE FEATURE, ALLOWING FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HWY, DEDHAM, MA 02026 (781) 471-3001) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE FEATURE BE TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000.

REAR A/C VENTS BLOW HOT AIR SPORADICALLY WHEN FRONT MAIN VENTS ARE BLOWING COLD AIR CONDITIONED AIR. THIS HAPPENS ARE STOPS OR WHEN DRIVING. BECOMES DANGEROUS FOR REAR PASSENGERS/PETS WHEN OUTSIDE TEMPERATURE IS HIGH AND CAR IS ADDING ADDITIONAL HEAT TO REAR PASSENGER AREA INSTEAD OF COOLING.