NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Tesla Model 3. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MODEL 3 IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37485495?ROWNUMBER=9 THE FRONT SUSPENSION HAS FALLEN TO BITS. THE LOWER BALL JOINT STEM HAS SNAPPED. A BALL-JOINT STEM IS NORMALLY MADE FROM HIGH GRADE STEEL AND WOULD BE EXPECTED TO TEAR THROUGH THE HOLE IN THE CAST ALLOY STEERING KNUCKLE BEFORE IT WOULD ITSELF SNAP. TESLA MUST BE OBTAINING THESE SUSPENSION PARTS FROM A A TEAM OF MONKEYS WORKING IN SOMEONE'S BACK SHED. MUSK IS FOND OF USING THE WORDS INSANE AND LUDICROUS. IN THE CASE OF THE SNAPPING SUSPENSIONS THESE WORDS MAKE PERFECT SENSE. IT WOULD BE NICE IF YOU WOULD TAKE ACTION BUT I WON'T BE HOLDING MY BREATH. YOURS WHOMPILY. KEEF
My Model 3 Tesla while in cruise control initiated braking while on a highway approaching an overpass. There was no obstruction on the road. I believe the cameras deduced the shadow of the overpass as an object and tried to stop. This incident has been termed ghost braking.
I have experience phantom braking on my Model 3 many times when I used FSD(full self drive) on the freeway. The car just randomly slows down / decelerates abruptly even if there are no obstacles or other cars in front. This results in a serious situation when the vehicle behind may ram into you causing a fatal accident. I have always reported this issue using voice control REPORT BUG and got acknowledgement saying THANKS FOR THE FEEDBACK. But I have never heard from Tesla that they have fixed or are fixing it. This issue is happening almost every time I used FSD on freeway even today (Aug 30, 2022)
THIS IS A COMPLAINT ABOUT FRAGILE SUSPENSION COMPONENTS IN TESLAS. PLEASE NOT THAT I HAVE USED THE VIN OF ANOTHER TESLA MODEL 3 TO FILE THIS COMPLAINT SINCE THE VIN OF THE AFFECTED CAR IS UNAVAILABLE. HERE IS A TESLA SUSPENSION ASSEMBLY LISTED FOR SALE ON EBAY. HTTPS://WWW.EBAY.COM/ITM/SEAT-TESLA-MODEL-3-RACK-AND-PINION-STRUT-PARTS-MIAMI-SUSPENSION/264625594705?HASH=ITEM3D9CEA2151:G:NGEAAOSW7PNEPGHT THE LOWER SUSPENSION ARM (MADE FROM CAST MONKEY-METAL) HAS SIMPLY SNAPPED IN HALF. THIS ASSEMBLY HAS BEEN TAKEN FROM A WRECKED TESLA AND NATURALLY I DO NOT KNOW THE CIRCUMSTANCES THAT CAUSED IT TO BE SOLD FOR SPARE PARTS. THE REST OF THE SUSPENSION ASSEMBLY IS UNDAMAGED. THERE IS NO SIGN OF IMPACT DAMAGE TO THE ASSEMBLY AT ALL. IT HAS SIMPLY SNAPPED LIKE A PRETZEL IF HAVE ATTACHED A BLOWN UP PICTURE OF THE SNAPPED PART. YOU SHOULD ALSO BE INTERESTED IN THIS ARTICLE HTTPS://INSIDEEVS.COM/PHOTO/4755029/THIS-TESLA-MODEL-3-MANUFACTURING-ISSUE-COULD-HAVE-ENDED-REALLY-BADLY/ WHICH PROVES THAT THE SUSPENSIONS DO INDEED FALL TO BITS AND THAT IS NOT OWNER ABUSE AS TESLA HAS BEEN CLAIMING. PLEASE DO THE RIGHT THING AND DEMAND A RECALL. THANK YOU. KEEF UNHINGED
HERE IS A 2019 MODEL 3 IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37069661?ROWNUMBER=1 IT HAS BEEN IN A MAJOR CRASH. THE TREAD ON THE FRONT RH TIRE HAS BEEN RUBBED COMPLETELY AWAY. THE TOP BALL-JOINT HAS POPPED APART. IT IS UNUSUAL FOR GOOD QUALITY BALL-JOINTS TO POP APART EVEN AFTER AN IMPACT. BEARING IN MIND THAT THE TOP WISHBONE ON A MODEL 3 IS MADE FROM PLASTIC IT IS HIGHLY UNLIKELY THAT A LARGE FORCE WAS TRANSMITTED TO THE BALL JOINT. IT IS ALMOST CERTAIN THAT WHAT HAPPENED WAS LIKE THIS. A SUSPENSION PART FAILED WHILST THE CAR WAS BEING DRIVEN AND THIS CAUSED THE TIRE TO RUB AGAINST THE WHEEL WELL UNTIL THE TIRE FINALLY BURST. THEN THE CAR CRASHED. THAT'S IT. WOULD YOU PLEASE ISSUE AN IMMEDIATE RECALL BEFORE MORE PEOPLE GET KILLED. THANK YOU. KEEF PLEASE NOTE THAT DATE OF INCIDENT AND DETAILS OF INJURIES ARE JUST ESTIMATES.
HERE IS A 2019 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37119993?ROWNUMBER=13 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO IMPACT DAMAGE. THE FRONT RH SUSPENSION HAS FALLEN TO BITS. THE STEM OF THE LOWER BALL JOINT HAS SNAPPED. THIS IS A COMMON FAILURE IN TESLAS IT SEEMS THAT THE BALL JOINTS ARE OF VERY POOR QUALITY AND SNAP OFF VERY EASILY. IT IS APPARENT THAT THIS COMPONENT SNAPPED WHILE THE CAR WAS MOVING AND THAT THE BROKEN PARTS GOUGED THE INSIDE OF THE WHEEL UNTIL IT SPLIT IN TWO. SEE ATTACHED PHOTOGRAPHS. IT WAS ONLY BY GOOD FORTUNE THAT THIS DID NOT RESULT IN A FATAL CRASH. PLEASE INVESTIGATE. THANK YOU KEEF
2019 TESLA 3. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE VEERED TO THE RIGHT AND FLIPPED OVER. THE VEHICLE HAD 16,000 AT THE TIME OF FAILURE. IT WAS TOTALED. THE CONSUMER STATED UPON INSPECTING THE VEHICLE, THE NEXT DAY, THE DRIVER'S SIDE TIRE WAS FLAT. THE MANUFACTURER WAS NOTIFIED. *JS
I HAVE A 2019 TESLA MODEL 3 WITH PREMIUM WHEEL UPGRADE AND THE CONTINENTAL PRO CONTACT RX TIRES PUT ON BY TESLA ARE CLEARLY DEFECTIVE. THE CAR HAS 7K SOME MILES ON IT AND THE TIRE BLEW OUT RANDOMLY. THERE WAS NO IMPACT/CRASH OF ANY KIND, WE WERE GOING APPROX 30 MILES PER HOUR ON A PAVED ROAD AND HEARD A LARGE BOOM. THEN ALMOST INSTANTLY OUR TPMS INDICATED EXTREMELY LOW TIRE PRESSURE PULL OVER NOW. WE HAD A BLOW OUT WITH THESE BASICALLY BRAND NEW TIRES, NO OTHER DAMAGE TO CAR SO THAT'S IT. COULD KILL SOMEONE IN THE WRONG CIRCUMSTANCE! *TR
AT APPROXIMATELY 1800 HOURS ON JUNE 3 2020 THE VEHICLE WAS TRAVELING UNDER THE SPEED LIMIT ON A RESIDENTIAL STREET. AT A CROSS STREET, AN SUV FAILED TO MAKE A STOP AT A POSTED STOP SIGN AND STRUCK THE VEHICLE ON THE RIGHT PASSENGER REAR QUARTER, SPINNING IT 270 DEGREES AND PROPELLING IT INTO A WALL ACROSS THE STREET FROM THE LANE OF IMPACT. THE DRIVER, THE ONLY OCCUPANT WAS NOT INJURED. THE DRIVER OF THE SUV FLED THE SCENE OF THE ACCIDENT. POLICE WERE CALLED AND RESPONDED TO THE SCENE. A POLICE REPORT WAS FILED. THE CAR WAS EVALUATED AS A TOTAL LOSS BY THE INSURANCE APPRAISER. IMPORTANTLY, THE REAR PASSENGER AIRBAGS DID NOT DEPLOY ON IMPACT. *TR
HERE IS A 2019 MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37267527?ROWNUMBER=6 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO BODYWORK DAMAGE. THE FRONT SUSPENSION HAS COMPETELY FALLEN TO BITS! WHAT THE FUDGE?? ARE YOU AFRAID OF ELON OR WHAT? HAVE A GREAT DAY. KEEF
HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36045205?ROWNUMBER=2 NOT IN A CRASH, NO AIR-BAGS DEPLOYED.ONLY DAMAGE IS TO THE RH FRONT AREA. THE TIRE IS BADLY WORN AWAY. IT LOOKS AS THOUGH A SUSPENSION FAILURE CAUSED THE WHEEL TO RUB HARD AGAINST THE BODY BUT BECAUSE THE DRIVER IS A TESLA OWNER AND BY DEFINITION NOT THE SHARPEST TOOL IN THE SHED HE JUST CARRIED ON DRIVING FOR A FEW MORE MILES UNTIL EVERYTHING TURNED TO FECULENCE. PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU KEEF
WHILE ATTEMPTING TO MAKE A LEFT INTO MY DRIVEWAY TRAVELING ABOUT 10MPH THE STEERING COMPLETELY DISENGAGED AND WOULD SPIN COMPLETELY AROUND WITHOUT MOVING THE FRONT WHEELS AT ALL. I STOPPED AND CALLED SERVICE BEFORE HITTING ANYTHING. THE CAR IS BEING SERVICED NOW. *TR
The contact owns a 2019 Tesla Model 3. The contact stated that while driving on several occasions at various speeds, the air bags warning light illuminated and the message "Front Passenger Safety Restraint Fault - Service Required" was displayed. The vehicle was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed that the front passenger seat occupancy system had an internal fault and the bolts, knee and passenger air bag bolts, bolt mat, passenger air bag, harness retaining clip, front row seat harness assembly, right hand, front row seat belt reminder sensor box, front row occupancy sensor needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
THE ONLY DISPLAY IN THE CAR WILL TURN OFF WHILE DRIVING. THIS CAUSES A LOSS OF ALL READOUT. YOU LOSE THE SPEED YOU ARE TRAVELING, HVAC, BACKUP CAMERA, SAFETY WARNINGS, ETC. THIS HAS HAPPENED OVER AND OVER. THIS HAS BEEN REPORTED TO TESLA AND THEY DECLINED TO FIX IT UNDER WARRANTY WHEN FIRST REPORTED AT APPROX 1500 MILES. THIS IS NOT A ROAD LEGAL CAR WHEN THE ONLY DISPLAY INTERMITTENTLY STOPS WORKING FOR AN UNDETERMINED AMOUNT OF TIME WHILE IN USE. *TR
DO TO A LARGE BACK WINDSHIELD (ENTIRE VEHICLE ROOF IS MADE OUT OF CLASS) I BELIEVE THAT THE HEAT MAKES THE WINDSHIELD CRACK. I POSTED A VIDEO ON YOUTUBE EXPLAINING HOW MY VEHICLE WINDSHIELD BROKE DOWN BY THE INTENSE HEAT, A PERSON REPLIED WITH THE SAME PROBLEM. *TR
THIS WAS NOT AN EVENT, BUT A FEATURE THAT COULD RESULT IN INJURY OR DEATH. I AM VERY CONCERNED THAT THE PASSENGER DOORS DO NOT HAVE MECHANICAL RELEASE LEVERS SHOULD THE CAR LOOSE POWER. THAT MEANS I COULD BE TRAPPED IN THE CAR IF I AM IN THE BACK SEAT. I AM 65, AND CLIMBING OVER THE SEAT WOULD BE DIFFICULT FOR ME. THE OWNER'S MANUAL SAYS I CAN CRAWL THROUGH THE TRUNK WHICH HAS A MANUAL RELEASE, BUT THAT IS EVEN HARDER. I PRACTICED IT WITH THE TRUNK EMPTY, AND IT WAS VERY DIFFICULT. WITH LUGGAGE IN THE TRUNK IT COULD BE IMPOSSIBLE. WE OFTEN CARRY PEOPLE IN THEIR 80'S IN THE BACK SEATS AS WELL, AND EXPLAINING THESE EMERGENCY PROCEDURES IS QUITE ANXIETY-PROVOKING. I MYSELF HAVE CLAUSTROPHOBIA. I HAVE DISCUSSED THIS WITH A TESLA REPRESENTATIVE, WHO IS GOING TO PUT IT THROUGH AS A SUGGESTION. I ASKED TO HAVE THE DOOR HANDLES REPLACED WITH DOOR HANDLES EQUIPPED WITH EMERGENCY RELEASE LEVERS, BUT I AM TOLD THAT THIS IS NOT AN OPTION AT THIS TIME.
WHEN GET WET, UNDERCARRIAGE COMPOSITE TRY GETS HEAVY WHEN WATER IS ABSORBED AND FALL/ TEAR AND GET DRAGGED ON THE STREET, SOMETIMES RESULTING IN FRICTION SPARKS.
THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
THE VEHICLE EXPERIENCES SUDDEN BRAKING WHILE DRIVING FREEWAY SPPED AROUND 65 TO 70 MPH IN THE FREEWAY UNDERNEATH OVERPASS DURING SUNNY DAY USING AUTOPILOT. TESLA AUTOPILOT CONSIDER SHADOW UNDERNEATH THE OVERPASS AS STAND STILL VEHICLE AND APPLY SUDDEN BRAKES. THIS CAN BE VERY DANGEROUS. I HAVE REPORTED THIS PROBLEM 2 TIMES ALREADY TO TESLA SUPPORT, BUT, NOTHING HAS BEEN DONE.
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
WHILE DRIVING AT ~70MPH ON THE FREEWAY, WE ATTEMPTED TO OPEN THE WEB BROWSER APP. THE ENTIRE UI FROZE, DURING THIS TIME I COULD NOT EXIT AUTOPILOT BY PRESSING THE BRAKE PEDAL. THE CAR WOULD DECELERATE WHEN PRESSING THE BRAKE, HOWEVER AFTER PRESSING THE BRAKE THE CAR IMMEDIATELY ACCELERATED BACK TO THE SET CRUISE CONTROL SPEED. AFTER AROUND 30 TOTAL SECONDS (AROUND 10 SECONDS AFTER ATTEMPTING TO EXIT AUTOPILOT) THE UI UNFROZE AND I WAS ABLE TO EXIT AUTOPILOT.
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35467844/15 THE TOP SUSPENSION BALL JOINT HAS SIMPLY POPPED APART. THIS BALL JOINT IS ONLY CONNECTED TO A STEERING KNUCKLE MADE FROM MONKEY METAL AND TO A SUSPENSION ARM MADE FROM PLASTIC. HOW IN THE NAME OF BEELZEBUB DOES A SUSPENSION BALL JOINT SIMPLY POP APART LIKE THIS ? (AND THERE ARE PLENTY MORE TESLA EXAMPLES TO BE FOUND ) NNTSB HAS OPINED THAT YOU HAVE BEEN LETTING TESLA GET AWAY WITH MURDER (AUTOPILOT) JUST WAIT TILL THEY START INVESTIGATING THE WHOMPY WHEELS. TELL YOU WHAT. I'LL GIVE THEM A HEADS UP MYSELF. HAVE A GREAT DAY. KEEF
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
WHILE IN REVERSE PARALLEL PARKING ON A CITY STREET, VEHICLE ACCELERATED SUDDENLY. THE VEHICLE CONTINUED TO ACCELERATE ONCE PRESSURE ON THE THROTTLE PETAL WAS REMOVED AND DID NOT STOP ACCELERATION UNTIL BRAKE WAS APPLIED. VEHICLE IMPACTED CURB, BUT DID NOT SUSTAIN DAMAGE OUTSIDE OF SOME LIGHT SCRATCHES TO THE WHEELS. VEHICLE RETURNED TO NORMAL OPERATION AFTER BEING PUT INTO PARK, REMOVING THE BREAK, REAPPLY THE BREAK, PLACING IN DRIVE, AND SLOWLY RELEASING THE BREAK.
CAR TURNING AND PULL UP TO THE GARAGE DRIVE WAY, IT SUDDENLY UNINTENDED ACCELERATE AND CRASH INTO THE GARAGE GATE. (VIDEOS AVAILABLE)
SUDDEN UNINTENDED ACCELERATION IN DRIVEWAY WAS I WAS PULLING INTO CARPORT. SLAMMED ON BRAKES TO PREVENT IMPACT INTO CARPORT WALL.
AUTOPILOT WAS ENGAGED. THE TESLA VEHICLE SENSORS FAILED TO RECOGNIZE 2 PARKED VEHICLES ON THE RIGHT SIDE OF THE STREET WHILE DRIVING, AND COLLIDED WITH THEM. ANTI-COLLISION MECHANISM AND AUTO-BRAKING FAILED TO APPLY, RESULTING IN COLLISION.
HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61748319/PHOTOS THE FRONT SUSPENSION HAS FALLEN TO BITS. THE UPPER BALL JOINT HAS POPPED OUT OF ITS SOCKET. THE LOWER BALL JOINT HAS SNAPPED ITS STEM. THERE IS VERY LITTLE IMPACT DAMAGE TO THAT AREA OF THE CAR, NOTHING THAT WOULD ACCOUNT FOR THE SUSPENSION FALLING TO BITS LIKE THAT. THESE TESLA SUSPENSIONS ARE BADLY DESIGNED AND BADLY MANUFACTURED. IT IS ENTIRELY PROBABLE THAT THE RECENT CRASH OF A MODEL 3 IN LONG BEACH WHICH SEVERELY INJURED A PEDESTRIAN WAS CAUSED BY A SUSPENSION FAILURE. THE WHEEL ON THAT LONG BEACH CRASH CAR LOOKS BADLY WHOMPY.
PLEASE NOTE THAT THE FULL VIN OF THE CAR I AM COMPLAINING ABOUT IS UNKNOWN AND THEREFORE I HAVE USED THE VIN OF ANOTHER WRECKED 2019 MODEL 3 TO SUBMIT THIS REPORT. HERE IS A DAMAGED TESLA IN A SALVAGE AUCTION IN GERMANY. HTTPS://WWW.COPART.DE/LOT/50047705/PHOTOS NO AIRBAGS HAVE DEPLOYED AND THE CAR IS ALMOST UNDAMAGED EXCEPT THAT THE FRONT SUSPENSION HAS FALLEN TO BITS. THE ATTACHED PHOTOGRAPHS SHOW THAT THE BALL JOINT OF THE LOWER CONTROL ARM HAS SNAPPED. ALSO THE BALL JOINT THAT ATTACHES THE STEERING ARM HAS SNAPPED OFF WHICH IS EXTREMELY ALARMING. PART OF THE CAST ALUMINIUM LOWER ARM HAS SNAPPED OFF. THE MANUFACTURING STANDARDS AND QUALITY CONTROL OF TESLA SUSPENSION COMPONENTS IS APPALLING. RATHER THAN REPORTING THESE DEFECTS BACK TO THE FACTORY AND TO THE NHTSA THESE FAILURES ARE BEING SYSTEMATICALLY COVERED UP. QUITE OBVIOUSLY THE GERMAN OWNER OF THIS CAR WILL NOT BE REPORTING THIS TO NHTSA SO I AM DOING MY BEST AS A CONCERNED CITIZEN TO BRING THIS TO YOUR ATTENTION. THE TESLA FAN CLUB IS NOT VERY PLEASED THAT I AM DOING THIS. SUCH IS LIFE. REGARDS KEEF
THIS INCIDENT HAPPENED BECAUSE OF SUDDEN ACCELERATION ISSUE IN TESLA MODE 3 IN OUR PARKING LOT. I WAS PARKING BETWEEN 2 CARS ON MY RIGHT. SO, WAS REALLY SLOW. WHILE TURNING THERE WAS A SUDDEN ACCELERATION AND THE VEHICLE WAS AT A HIGH SPEED. SINCE, I WAS TURNING, THE CAR ROTATED AT THE HIGH SPEED AND IN THE PROCESS MY CAR HIT CAR ON MY LEFT, 3 CARS ON MY FRONT. THERE WAS SEVERE DAMAGE TO MY CAR AND A FLAT TIRE. FORTUNATELY, NO PEOPLE WERE AFFECTED. WHEN THE ACCIDENT HAPPENED, ALL SYSTEMS STOPPED FUNCTIONING.
MY VEHICLE IS EXPERIENCING WIRE ISSUES RESULTING IN ERROR MESSAGES SUCH AS "POWER REDUCED, FRONT MOTOR DISABLED, ETC" THAT DISABLE SAFETY FEATURES SUCH AS THE TURNING SIGNALS AND ISSUES WITH BRAKING AND STEERING. THE VEHICLE WILL POWER OFF/SHUT DOWN WHILE DRIVING AND RESTART. THE CAR IS CURRENTLY IN SERVICE FOR THE PAST 2 WEEKS AND OTHER THAN NOTIFYING ME THAT THERE ARE "WIRE ISSUES," TESLA HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM OR FIX IT.
WHEN I STOPPED ON PARKING LOT CAR SUDDENLY ACCELERATED OVER THE CURB INTO BUILDING.
I AM FEMALE SAFE DRIVER WITH CLEAN DRIVING RECORDS, MY TESLA WAS THIRD CAR STOPPED AT TRAFFIC LIGHT ON DEC 19TH IN THE CITY STREET, AND ALL OF SUDDEN, I STRONGLY BELIEVE THAT IT TRIGGERED UNINTENDED SPONTANEOUS ACCELERATION THAT RESULTED IN ACCIDENT WITH TWO CARS AHEAD OF ME, DAMAGED ALL 3 VEHICLES INCLUDING MINE, I PUSHED THE BRAKE IMMEDIATELY & PARKED BEFORE ALL AIRBAGS IN MY CAR DEPLOYED. I TRIED TO PROVE MY POINT TO THE INSURANCE THAT ITS NOT MY FAULT BUT ITS A CAR THAT BECAME UNCONTROLLABLE DUE TO PROBABLY SOME KIND OF NIGHTLY AUTOMATIC SOFTWARE UPDATE OR A MECHANICAL PROBLEM BUT INSURANCE DIDN'T AGREE AND FORCED ME TO AGREE THAT I DID IT !
THERE WERE TWO INCIDENTS WHERE I WAS DRIVING VERY SLOWLY IN CITY TRAFFIC AND THE CAR ALL THE SUDDEN ACCELERATED VIOLENTLY. THERE WAS NO ACCIDENT, AS I SLAMMED ON THE BRAKES. I WAS NOT IN AUTOPILOT.
I AM VERY DISAPPOINTED AND SHOCKED FROM WHAT HAPPENED LAST DECEMBER 10, 2019 (TUESDAY). AT AROUND 5:50 AM, I AM SLOWLY DRIVING AT THE PARKING LOT OF MY OFFICE AT STRYKER CORPORATION IN SAN JOSE, CA. I AM SLOWLY PARKING MY CAR AND THEN THERE'S A SUDDEN UNINTENDED ACCELERATION ON MY CAR WHICH I CANNOT EVEN CONTROL OR STOP. THE ACCELERATION SPEEDS UP AUTOMATICALLY ON ITS OWN EVEN IF I'M STEPPING ON THE BRAKE. DUE TO THE SPEED UP ON THE ACCELERATION, THE CAR WENT OVER THE CURB WITH SO MUCH SPEED AND MOVED TOWARDS THE TENT WHICH IS THE SMOKING AREA IN OUR WORK. THE WINDSHIELD OF MY CAR BROKE WHEN IT HIT THE TENT AND THE CAR STILL MOVED TO THE OTHER SIDE OF THE ISLAND. LUCKILY, MY CAR LANDED ON A BUCKET OF CEMENT WHICH HELPED MY CAR TO STOP. IT WAS REALLY A TERRIFYING INCIDENT WHICH I DIDN'T EXPECT TO HAPPEN BECAUSE MY CAR IS NEW AND I THOUGHT THAT IT'S THE SMARTEST AND SAFEST CAR. I HAVE A DASH CAMERA ON MY CAR AND I HAVE A VIDEO OF THE WHOLE INCIDENT THAT WILL PROVE THAT MY STATEMENTS ARE TRUE.
ANOTHER DAY, ANOTHER 3 WHEELER TESLA. HTTPS://WWW.COPART.COM/LOT/60564119 NO AIR-BAGS DEPLOYED JUST A SLIGHT CHIP IN THE WHEEL RIM. ARE THESE SUSPENSIONS REALLY MEANT TO SNAP-OFF IF THEY RUN OVER A BUMP IN THE ROAD? SEE ATTACHED PHOTO. ALL THE BALL JOINTS HAVE SNAPPED AGAIN. INSANE MODE? PLEASE INVESTIGATE. KEEF
HERE IS A 2019 MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60516299/PHOTOS NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO SIGNIFICANT DAMAGE TO THE BODYWORK. THE TOP BALL JOINT ON THE DRIVER'S SIDE HAS SIMPLY POPPED APART CAUSING THE WHEEL TO FLOP OVER AT A CRAZY ANGLE. THIS EXACT SAME FAILURE IN WHICH A SUSPENSION BALL JOINT POPS APART HAS BEEN REPORTED ON MANY OTHER TESLAS INCLUDING MODEL 3, S AND X. A SIMILAR FAILURE ON HYUNDAI CARS RESULTED IN NHTSA ISSUING A MANDATORY RECALL. ** OCTOBER 9, 2019 NHTSA CAMPAIGN NUMBER: 19V721000LOWER CONTROL ARM BALL JOINTS CAN DETACH A DETACHED BALL JOINT CAN CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.** CAN YOU OFFER ANY EXPLANATION FOR WHY TESLAS HAVE NOT BEEN ISSUED A SIMILAR RECALL NOTICE? SOMETHING SMELLS VERY MUSKY AROUND HERE. REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON NOVEMBER 29, 2019, WE WERE DRIVING OUR 5-MONTH-OLD TESLA MODEL 3. WE WERE COMING TO A STOP AT A STOPLIGHT IN HEAVY TRAFFIC, WHEN SUDDENLY THE CAR ACCELERATED ON ITS OWN. MY HUSBAND HAD TO BRAKE SUDDENLY TO PREVENT RUNNING INTO ANOTHER CAR.
ON 11-27-19, OUT TESLA MODEL 3 WHICH IS 5 MONTHS OLD, SUDDENLY ACCELERATED IN TRAFFIC. MY HUSBAND WAS DRIVING ABOUT 20 MILES AN HOUR AT THE TIME. THIS ALSO OCCURRED ON 11-29-19, IN A MORE DANGEROUS SITUATION. I MADE A SEPARATE REPORT FOR THAT DATE. FORTUNATELY, NO COLLISION OCCURRED, BUT WE ARE SCARED NOW.
I WISH TO FILE A COMPLAINT ABOUT A TESLA MODEL 3 IN THE INTEREST OF HUMAN SAFETY. THIS IS CONCERNING THE ISSUE OF BATTERY FIRES. I BELIEVE THAT THIS INCIDENT HAS SO FAR GONE UNREPORTED. HERE IS A MODEL 3 IN THE SALVAGE AUCTION YARD THAT HAS BEEN ALMOST TOTALLY DESTROYED BY FIRE. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34394730&ROWNUMBER=2&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE CAR IS SO BADLY BURNED THAT THE VIN IS NOT ABLE TO BE DETERMINED BUT THE AUCTION SITE WOULD HAVE THAT RECORD. I HAVE SUBSTITUTED THE VIN OF ANOTHER WRECKED MODEL 3 IN ORDER TO MAKE THIS REPORT. THERE HAS BEEN A RECENT POST ON TESLA MOTORS CLUB FORUM WHICH PROVIDES PHOTOS OF THE FIRE SCENE ON THE HIGHWAY AT VACAVILLE AND THE IMAGES MATCH THE JUNKYARD CAR. IT SEEMS THAT TESLA IS USING THE "RAN OVER A TRAILER HITCH ON THE ROADWAY" AKA "CAT ATE MY HOMEWORK" EXCUSE AGAIN BUT LOOKING AT THE PHOTOS IT SEEMS THAT A WHOMPY WHEEL IS THE MORE LIKELY CAUSE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-TESLA-FIRE.175198/ **** DDAWSON, TODAY AT 9:51 AM VACAVILLE FIRE DEPARTMENT CAR FIRE. I WAS TOLD THE OWNER RAN OVER A TRAILER HITCH THAT FELL OFF A TRUCK. I BELIEVE ITS A 3. NO ONE HURT AT LEAST.. **** AND *** THIS STORY ACTUALLY DID RUN ON THE 11:00 NEWS, SUNDAY NOV. 24TH, ON KPIX (OUR LOCAL CBS AFFILIATE). IT WAS REPORTED BY BRIAN HACKNEY. THE STORY WASN'T CLEAR ABOUT WHERE THE FIRE TOOK PLACE, OTHER THAN IN VACAVILLE WHERE THERE DOES HAPPEN TO BE A SUPERCHARGER. THEY SHOWED THE SAME DRAMATIC IMAGE OF THE BURNED-OUT CAR. FORTUNATELY NO ONE WAS INJURED HERE. THE WEIRD PART IS THAT THE KPIX WEBSITE NEVER SHOWED THE STORY. I SEARCHED AFTERWARD, AND THE OTHER STORIES REPORTED THAT NIGHT (INCLUDING THE ONE ABOUT PRIUS CATALYTIC CONVERTER THEFTS) WERE ALL UP, EXCEPT FOR THAT ONE** PLEASE INVESTIGATE. THANK YOU.
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
I WAS PARKING IN MY DRIVE WAY. I THOUGHT I PLACED THE CAR IN PARK . MY FOOT WAS ON THE BRAKE. SO I OPENED THE DRIVER DOOR. WHEN I TOOK MY FOOT OFF BRAKE THE CAR LUNGED FORWARD.THE DOOR WAS OPENED AND I HAD BOTH FEET OUTSIDE THE DOOR. I TRIED TO PUSH THE PARK BUTTON . THE CAR WENT INTO REVERSE. THIS CAUSED THE DRIVER DOOR TO IMPACT THE BUILDING AND DAMADGE THE DOOR.
THE BACK UP CAMERA VIDEO FEED HAS PURPLE AND GREEN VERTICAL LINES THAT GOES THROUGH IT INTERMITTENTLY LIKE THERE IS A SHORT. THE ISSUE WAS REPORTED TO SERVICE VIA EMAIL WITH A PICTURE FOR THEM TO BE ABLE TO IDENTIFY AND REPAIR THE PROBLEM AT A FUTURE SERVICE APPOINTMENT. I WAS THEN TOLD VIA TXT THAT THIS WAS NOT A WARRANTY ISSUE AND THEY COULD ONLY PROVIDE AN ESTIMATE TO HAVE THE PROBLEM CORRECTED AT MY EXPENSE. HAVING A FAULTY BACKUP CAMERA FEED IS DEFINITELY A SAFETY CONCERN WHEN YOU ARE TRYING TO USE IT TO BACK UP. THEY SHOULD TAKE THESE REPORTS SERIOUSLY AND NOT DISMISS THEM.
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.
THE ONLY DISPLAY IN THE CAR LOCKED UP, TURNED OFF, AND TURNED BACK ON APPROXIMATELY A MINUTE LATER WHILE I WAS BACKING UP WHICH CAUSED LOSS OF ALL READOUT INCLUDING THE BACK UP CAMERA, MPH, ACCESS TO MANY OTHER VEHICLE FEATURES. I REPORTED THIS TO THEIR SERVICE GROUP WITH A DATE/TIME STAMP FOR THEM TO IDENTIFY AND REPAIR THE PROBLEM BUT WAS TOLD THAT THEY WOULD NOT LOOK AT THIS UNDER WARRANTY BUT THEY COULD PROVIDE AN ESTIMATE TO HAVE THE PROBLEM CORRECTED AT MY EXPENSE. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER THE NEW CAR'S WARRANTY. THE ONE AND ONLY DISPLAY SHOULD NEVER LOCK UP WHILE THE VEHICLE IS MOVING BUT IF IT DOES, SERVICE SHOULD TAKE ALL REPORTS OF THIS OCCURRING VERY SERIOUSLY.
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .