2020 Tesla Model 3 Complaint Log

I received a message on the screen saying there was a problem with the OCS and that it needed to be serviced immediately. I take it to Tesla service and they tell me they will need to do the following: 1. Replace MODULE - OCS FILTER 2. Retrofit SBR in OCS Equipped Front Passenger Seat - Remove and Replace 3. Replace FIRST ROW SEAT HARNESS 4. Replace FIRST ROW - SEAT BELT REMINDER SENSOR BOX CLIP 5. Replace FIRST ROWOCCUPANCY SENSOR 6. Replace FIRST ROWHARNESS ASSEMBLY -OCCUPANTCLASSIFICATION SYSTEM - RIGHTHAND 7. Replace Front PassengerAirbag And Update VehicleConfiguration - Remove and Replace To have all of this done, I paid $1,850. Nothing is covered under warranty. I have 64,000 miles on my car. It has never been in a wreck and I have taken good care of it. From what I understand, this is a common problem with Tesla’s.

After receiving fault RCM_a094 I discovered that the seatbelt wiring harness had detached. When I took the vehicle in for repair, I was told it was caused by the wire being "tugged" on. Since I have never used the seatbelt in any capacity other than how it was intended, I believe this is a design flaw with the restraint system.

I had done a software update and my horn no longer works. Also the 2 steering wheel buttons don’t work anymore.

1.) Steering wheel,yes. 2.) I lost steering at 50 MPH with my twp daughter in backseat. 3.) Car was towed BACK to Tesla (it eas there 3 days ago for 2 front upper control arms replacement) 4.) car not inspected by anyone other than Tesla. 5.) yes 2 warnings “steering assist reduced”and “lane departure disabled”.

I was burned on back and buttocks by Tesla car seat warmer

My Model 3 intermittently has the steering wheel locked in position, which sometimes resolves temporarily after rebooting the car. I always get a steering assist reduced error on the car, regardless of rebooting. It also no longer has lane keep capabilities or Autopilot, which involve the car automatically moving the steering. I have not gotten this inspected by a dealer or service center. The issue first appeared yesterday, after I tried to pull out of a parking lot, but I had trouble since my wheel would not turn. I will be going to a service center next week. After the errors began, I have not meaningfully driven the car, since locking of the wheel while driving is very dangerous. A handful of errors showed up on the screen (Cruise Control disabled, Traction Control Disabled, Stability control disabled, Steering assist reduced), and I did not have any regenerative braking applying. I returned safely to my parking spot. After multiple reboots of the car (pressing both wheel buttons), I found that sometimes after putting my car into Drive, my steering wheel was locked. Other times, I could turn my steering wheel without issue, but I would always receive the Steering assist reduced error.

Issue with heater and cooler where it suddenly stops working. Not even fan turns on. It makes the car unsafe to drive and transport a baby. This is a kwon issue

The ac and window defroster stopped working. I got it fixed and it was because of a loose connector. I added supporting document below. They said it might be because of vibration.

Many Tesla owners have received notifications about a "Front Passenger Safety Restraint System Fault". It seems that there might be a defect with the car, given the number of people impacted and the severity of not having proper safety restraint. I am very careful with my car, and it has not been involved in any accidents, so I think Tesla should do a recall to make sure all Front Passenger Safety Restraint System is functional

The door handles on the chrome version of the Tesla Model 3 begin to delaminate after several years of use. They delaminate along the door handle seam which creates an extremely sharp edge that can cut fingers. I've had the rear handle on my own model 3 rear door cut my kids finger when they tried to get into the back seat. Because the car is technically out of warranty Tesla will not cover repair without significant cost. There is no warning sign or notification other than when you reach to pull the handle and the sharp chrome edge cuts you, the one door with this issue now has the handle partially protruding since the handle can no longer sit flush. There are several threads where similar chrome version model 3 owners have had the exact same issue occur with the exact same safety risks. Tesla has only repaired the ones that fell under factory warranty. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The back trunk seal fails at the rear of the vehicle allowing water to spill into the trunk and deep trunk and cause flooding. I have had it repaired multiple times and the technician says that is a known issue but all they do is add more seal. This is known on model 3s before the most recent refresh. Also known as the Highland. This is cause deep trunk flooding and mold to grow on the Fabrics. This is just with casual rain living in Washington State. This is my second time dealing with the first happened within the warranty and the second is now without warranty however if this issue has been persistent since I have gotten the vehicle as originally they told me the tail light was missing seal but it was still leaking and different times that I inquiried they said to try to park in a dry spot to let the vehicle dry out to ensure that it's not water caused from opening the trunk.

Since the recall for Autopilot / Full Self Driving which required driver alerts (often called steering wheel nag), the alerts are now so frequent and reoccuring that it forces you to stare at the screen and not the road. If you look at the road, both hands on the steering wheel, every few seconds, as little as 10 seconds since the previous, the screen begins to flash (only at the top) indicating that you must now slightly shift your hands. These are often hard to see unless you stare at the screen and give no other noticable indicator. Recently I was just awarded a strike for not adjusting to it, about 30 seconds after the previous indication and it had no audible sound or indication the only warning apparently was a visual one. The screen is not in front of the driver like a heads up display, its off to the side. Other vehicles warn you not to use the on screen displays while driving, even tesla, so why does this feature force you to stare at the screen your entire drive. It seems unsafe to force -constant- checks of the screen from the driver to determine if you're in autopilot compliance.

FSD Beta 11.4.9 - A concern documented in NHTSA Complaint ID 11555478 and subsequently remedied with later releases has returned in the current FSD Beta build 2023.44.30.14. When engaging FSD ,the display screen enters an AUTO brightness mode and requires driver intervention to adjust brightness back to the driver's desired setting, as described by the following. When FSD is engaged, display AUTO brightness is activated and the screen adjusts up in brightness from the previous setting, which is often too high. The driver's attention is then taken away from road and traffic ahead while the screen is reset to the driver's preferred setting. In the current build the following anomalies also occur. When FSD is engaged and the display is set to AUTO brightness, if the driver opens the Display menu and adjusts brightness down, that driver setting is held even though the Display brightness is still shown to be in AUTO mode. However, if after activating FSD and the AUTO brightness is engaged, and the brightness is then adjusted down using the left scroll wheel, the display remains in AUTO mode and the screen is automatically adjusted back up to the AUTO set point. This is true when the driver's preferred setting is lower than the AUTO set point, but not true if the driver's preferred setting is higher than the AUTO set point. When the initial driver setting is higher than the AUTO set point, the screen remains at the driver's preferred setting. While these anomalies are not safety concerns, per se, they do require that the driver's attention is diverted to resetting the desired display brightness. If, as if often the case, FSD is disengaged and then reengaged, the process described above is repeated. In the course of a 30 minute drive this can require that the driver adjust screen brightness multiple times, sometimes repeating the adjustment process within minutes after prior adjustment.

Received safety recall letter from tesla 23v-838. Asked tesla to implement the software update; they told me to do it via WiFi. I do not have WiFi and asked them to do an over the air update. I have not heard back from them. Please compel them to update me to the most recent version of the software to fix the safety recall.

I received a software update from Tesla which caused my car to display wanting signals that would beep repeatedly while my car was parked and while driving. The on screen messages stated “Gear Box Fluid Recommended” and “Adaptive Air Suspension Needs Service”. When I reached out to Tesla they told me to not worry about those alerts because a bug in their software update caused the issue and I did not actually require those services. They admitted that they were aware of this bug and that I was not the only customer experiencing this issue. They gave me two options. Either schedule a service appointment or wait until the next software update. I scheduled an appointment because I could not drive my vehicle safely with alerts beeping every second that I was driving. A software update appeared on my screen before my appointment and it seemed to fix the problem for about 24 hours. The next day I woke up to my screen being black and the car not being responsive or displaying any information. This caused a major concern because I could not even tell how fast I was driving. The car is still driveable. I just have no information or access to any functions of the vehicle. So I scheduled another appointment with Tesla. Who determined the entire computer system needed to be replaced. Since my car is out of warranty they want me to pay out of pocket. I do not believe this is a responsibility of mine since the software update is what destroyed my computer. Tesla is responsible for making sure their vehicles are safe to drive and providing us with software updates that make the cars extremely unsafe to drive and then not wanting to be responsible for the repairs is insane. I am not the only customer that this has happened too. This has happened to many people and I think it’s extremely unfair and needs to be looked into.

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

i believe the steering over steered and the tire strut got broekn due to a pot hole.

Rear camera works intermittently. It says it's temporarily unavailable and then it restores when car is started next time after exiting. Seems to be a sensor or camera cable issues because camera works fine when it does.

Car has 39,445 miles on it. Groaning noise started in front tires. Took it in for inspection and Tesla replaced the upper control arm and lower lateral link for both the front left and front right tires. I see that there was a recall for these parts in many Tesla 3, including my model year but my VIN didn’t qualify. Seems coincidental that I would have an issue with the same part that was recalled at only 40k miles but not under the recall.

FSD Beta 11.4.9 and past versions. A possible explanation for some degree of phantom braking on controlled access roadways. FSD Beta reacts to a stop light at the end of an offramp when the direction of travel is inline with the ramp. This reaction does not occur in daylight, only in darkness. It occurs across multiple versions of FSD Beta and is consistent and repeatable at night under similar conditions. The point at which normal speed is resumed appears to coincide with the beginning of the offramp, but that may be coincidental. Since it doesn't occur in daylight it is less likely that the reaction is triggered by lane topography or some other factor relating to the converging right hand lane that occurs after the ramp is passed. In one test pass that was not recorded, the stoplight at the top of the ramp turned green while the braking was happening and the car seemed to react to the green light and resume speed, but that may have been coincident to the turn in the roadway or being adjacent to the beginning of the offramp. Another example where the light turned green has not happened again during tests. This test was at 3:08 am on a weekday with almost zero traffic in this direction and there were no vehicles within 0.25 mile behind the test vehicle at the time this was recorded. LINK TO VIDEO: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to provide feedback on the recent mandated Tesla Full Self Driving software update (recall). When I keep both hands on the steering wheel, I now get constant warnings. Specifically, even when I drive with both hands firmly on the wheel at 9 and 3 o'clock and maintaining what I feel is adequate control, the system nags me with disruptive alerts. It tells me to apply pressure and flashes visuals that my hands are not properly positioned, despite both remaining clearly in contact with the wheel the whole time. I typically drive responsibly with proper grip, yet these frequent notifications are frustrating and stress-inducing. The sensors seem to be calibrated too sensitively if they are detecting grip issues when both my hands are correctly and securely holding the wheel. Prior to the mandated update, I didn't receive nearly as many warnings. The update was not helpful and makes driving more stressful and less safe if anything. I understand the goal is to enforce safe driving, but the current warnings are excessive even when drivers are maintaining proper hand positioning. Perhaps the regulations could be relaxed so alerts only activate when grip is legitimately inadequate, rather than routinely throughout normal driving. Please let me know if any further details on my experience with both hands on the wheel would be helpful. I would be happy to provide additional information to aid review of this system. Thank you for your consideration.

The vehicle was in a frontal crash and the knee airbags exploded the glovebox and broke my leg in 3 different places.

The windshield wipers do not have proper functional control. There is no adequate manual control over the windshield wipers without being distracting, further more the windshield wipers constantly put themselves in "auto" mode when you turn them off. This causes unnecessary distraction while driving and because the only feedback you have is either on the main touch screen or the bottom left touch screen this is a severe safety issue.

This morning, I was waiting in the left turn lane on [XXX] turning east onto [XXX] in Moorpark, CA. Waiting at the light, I tapped to turn on autopilot and expected it to turn left… it tried to make a right turn from the left turn lane. This is not the first time autopilot has tried to make an unsafe and illegal turn from the wrong lane. I once had it attempt a U turn from the right lane on [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dear NHTSA, I am contacting you regarding campaign #23V-838 and the recent Tesla software update, which I believe has compromised the safety features of my Tesla Model 3. For over two years, I’ve trusted my Tesla’s capabilities, notably its autopilot feature. However, the latest update has introduced a wheel detection system that’s overly sensitive and disruptive. Previously, my driving experience was smooth, responsible and safe, with hands on the wheel and autopilot assist for when I needed to make blind lane changes, allowing me to look over my shoulder briefly at the blind spot while the wheel kept straight without rear ending anyone. Now, with this mandated update, I’m forced to make frequent, forceful adjustments to the steering wheel. I can’t look away from the front of the car even briefly to check my surroundings. This constant intervention and forbidding drivers from looking around to check for safety is distracting and dangerous, leading to abrupt autopilot disengagements and brief rapid ways in which the car behaves as the car disengages and throws you into manual when you weren’t expecting it. This isn’t just about inconvenience; it’s a safety hazard. I’m now more focused on maintaining autopilot than on the road and surrounding conditions. This undermines the very purpose of the feature. As someone who’s always vigilant about my surroundings, especially at intersections, I find this update counterproductive. It forces me to turn off the feature, leaving me without the assistance that I’ve come to rely on for safer driving. I urge you to review this matter with utmost priority. The balance between driver engagement and the autopilot system’s safety has been significantly disturbed by this update. Necessary adjustments are needed to prevent potential accidents and ensure that this technology continues to enhance driving safety and efficiency. Thank you for addressing this critical issue.

I am writing to bring to your attention a concerning issue regarding the recent update related to recall alerts in my vehicle, which has inadvertently led to an increase in distraction while driving. I received a software update for my vehicle, which included new features aimed at enhancing autopilot alerts. However, instead of improving safety, these updates have unintentionally resulted in an increased level of distraction while driving. Issues Identified: Frequency of Alerts: The frequency of recall alerts has become excessive, leading to a constant stream of notifications while driving. This has proven to be highly distracting and has compromised my ability to focus on the road. Alert Presentation: The visual and auditory presentation of the alerts is intrusive and often occurs excessively during driving. The alerts are not sufficiently streamlined to ensure minimal disruption, causing a significant distraction. Impact on Driving Behavior: The continuous alerts have forced me to divert attention away from the road, leading to an increased risk of accidents and compromising overall road safety. Recommendations: As per most other vehicle brands that benefit from self-driving technologies, like Cadillac and Ford, they are not affected by this recall, and do not make the driver continually look at the display for information regarding to the alert. Intelligent Alert Timing: Incorporate a smart algorithm that considers the driving context before issuing an alert. This can prevent alerts during critical driving moments, reducing distraction. Comprehensive Testing: Conduct thorough testing of software updates before release to identify and address any unintended consequences, such as increased distraction. Before this update, it was a lot less distracting to drive this vehicle, due to the limited notifications. Since this update, I've found myself removing my eyes from the road because of the increased notifications. A reversal of this recall is in need.

In March 2023, my vehicle was in a major front end collision on the passenger side and the airbag did not deploy. In January 2024, a warning light appeared on my car’s screen that reads “Safety Restraint System Fault” I then took the vehicle to a Tesla service center who determined that the front passenger airbag and OCS needed to be replaced to maintain compatibility….

Driving the vehicle will start doing several noises in the front and back suspension. It’s very stressful to hear that kind of noise besides that people isn’t really sure it suspension going to fail at some point which potentially could be really dangerous. Tesla has recall this kind of issues outside the us but refuses to do a recall in the us where the have most of their cars risking the roads. added to that they should’ve included a spare tire kit on their cars.

At 11:47 AM Pacific time on December 23, 2023 my Tesla model three auto pilot system failed after a recent update mandated by the NHTSA. Ever since the update, the vehicle, cruise control and auto pilot systems no longer function properly, and while I was in, cruise control and auto pilot traffic stopped ahead and the auto pilot system disengaged while I was waiting while it was slowing down, which has never happened in four years of ownership and over 60,000 miles of driving. The new recall software update has made the vehicle unsafe and it should be retracted and corrected. What once was a safe feature is now unsafe. Please investigate this with Tesla to prevent possible injury or death resulting from this programming failure.

Your latest mandates has arguably made the car less safe by removing what allowed the system to operate safely. Please roll back this “recall” it’s not a recall in the slightest it’s a shot at someone or multiple people that dislike Tesla.

To Whom It May Concern at the National Highway Traffic Safety Administration (NHTSA), I am writing to urgently express my concerns about the latest software update for the Tesla Model 3’s autopilot system, which, in my view, significantly compromises safety. As a Model 3 owner for over two years, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous. The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system’s activation, inadvertently causing the vehicle to exit autopilot mode multiple times. This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system’s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress. The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature’s intended purpose. I urge the NHTSA to investigate this issue as a matter of urgency and safety.

Tesla vehicles have an automatic wiper mode that is supposed to clear the windshield, without driver intervention, when it becomes obscured due to rain, snow, or water buildup. While driving on December 19, 2023, our Model 3 was passed by a large truck, throwing a large amount of water across the windshield. When this happened, the forward visibility was completely obscured momentarily. The automatic wipers did not clear the windshield as expected. The vision was obscured until the driver was able to manually enable the wipers. Obviously, driving at highway speeds on the freeway, without being able to see forwards, even momentarily, is a safety concern. Thinking the car had a failure, we tried to arrange for a repair from Tesla service. Their response was: "This issue has been identified as a known firmware issue, to be resolved on a future firmware release. For now, we recommend using the manual wipers as needed when auto wipers are not detecting rain. When a fix is available it will be sent to your vehicle automatically over the air. Unless you had any other questions, I will go ahead and close out this service request. Thanks!" Looking through Tesla owner forums, this appears to be a much discussed issue for the last 4-5 years. Many owners are having issues with functionality of the automatic wipers. We don't have any photos of the incident, but I recreated a similar situation in a local touchless car wash. With the car being completely deluged in water and soap, the automatic wipers never came on. The included pictures show the touchscreen with the Auto wiper mode and the windshield completely obscured, but no wiper activation. The last photo is a screenshot of part of the conversation with Tesla support about the repair request.

I am writing to urgently express my concerns about the latest software update for the Tesla Model 3’s autopilot system, which, in my view, significantly compromises safety. As a Model 3 owner for over two years, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous. The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system’s activation, inadvertently causing the vehicle to exit autopilot mode multiple times. This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system’s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress. The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature’s intended purpose. You need to investigate this issue as a matter of urgency. Adjustments are necessary to prevent potential accidents and ensure that the tech helps, not hinders.

Currently occurring with FSD Beta firmware V.2022.27.12 but the same has occurred with previous firmware versions also. Normal operation of the vehicle with the ADAS engaged puts the windshield wipers into AUTO mode. At times the windshield wipers are activated when the windshield is dry. It isn't raining or misting and there's nothing on the surface of the windshield at the location of the front-facing cameras. "No rain" occurrences seem to correlate with times when visibility ahead has low contrast and there are no highlights and shadows to sharply define the scene, (ie, a little "muddy"). Observed when it is overcast but not raining, around sunrise when the sun is low in the sky and the light levels ahead are relatively low and headlights aren't helping illuminate the road ahead, and at times there are high-contrast light and shadows immediately ahead but farther down the road there is mist or fog, creating the same low contrast lighting conditions some distance away. It is as if the ADAS is aware that the scenery is not sharply defined and is "wiping its eyes" in an attempt to gain a more sharply-defined view. Occasionally, but rarely in my experience, the windshield washer is also engaged. Having the ADAS activate the wipers at these times is not a safety hazard, per se, but it is distracting and concerning as it gives the driver the impression that perhaps the ADAS is malfunctioning. I've read in user forums reports from a fair number of FSD Beta drivers complaining that the wipers go on when the windshield is dry and the ADAS is engaged. I haven't observed the same when the ADAS is not engaged.

While driving on the highway from philadelphia to allentown using I-476 north i was driving using cruise control and the car suddenly applied brakes ( phantom braking) there was no one either in front or sides or behind me. No accident happened

cabin heat not working, vehicle’s defroster is also not work well enough to comply with federal motor vehicle safety standards regarding windshield visibility. error message on the vehicle’s user interface saying that heating and air conditioning are limited or unavailable. The blower motor, which sends air into the cabin, will remain operational.

While operating TACC with lane keeping assist, I experienced multiple iterations of phantom braking when the road and weather was clear ahead. This phantom braking could potentially cause other drivers to collide with the vehicle that unexpectedly braked in the middle of the highway. This problem has been a common issue with multiple people taking their cars to the service center to get checked out with no problem identified. There are no warning lights or indicators that the Tesla is going to phantom brake on the highway. Recommend having Tesla provide information regarding this phantom braking.

Driving on the freeway with the adaptive cruise control set to 78 mph. Traveling in the #1 lane, medium traffic, no vehicles in front of us for a while (in our lane or the #2 lane next to us). Roadway was dry, sun was overhead at that time of the day. Weather said it was 72 outside, so not excessively hot. While nearly cresting the top of a slight incline, the car hard-braked, taking the speed from 78mph to 58mph for no obvious reason. (Thank heavens the car behind us was following at a safe distance and was able to brake, too.) There was no debris on the roadway or any other reason why the car would need to brake. Suffice to say that we deactivated the adaptive cruise control for the remainder of the journey.

FSD Beta Firmware Version 2023.27.7. -- When operating with FSD Beta in control of the vehicle, the turn signal is activated and the appropriate left or right side blind spot video is brought upon the driver's display automatically. This works perfectly for city street lane changes and turns at intersections or driveways, etc. When operating on a controlled access highway the systems works in the same manner, activating the turn signal and displaying the blind spot video on the driver's display when changing lanes and exiting the highway. However, the turn signal is not activated and the blind spot video is not displayed on the driver's instrumentation when first entering a controlled access highway. This is the one exception where the driver is required to activate the turn signal while FSD Beta is in control, and seems like an oversight or 'bug'. However, it might be by design, in which case the intent that the driver is required to activate the signal indicating the vehicle's merge has not, to my knowledge, been communicated to the driver as the one exception to the otherwise automatic operation of the turn signal and blind spot video display while the vehicle is under FSD Beta's control.

Activating FSD Beta Version 2023.27.7 switches the Display brightness to AUTO and to a brightness that is higher then the level set by the driver. In a darkened vehicle at night the Auto setting was too bright and a distraction to safe driving at night. I then spent 2-3 seconds with my attention away from the road ahead as I reset the brightness on the display screen to the comfortable level. After disengaging FSD Beta the display remains at the brightness level set buy the driver. The next time FSD Beta is activated the display brightness is once again set to AUTO and the distracting process of taking the display out of AUTO and adjusting the brightness to a level comfortable to the driver must be repeated. Activating FSD Beta puts the High beams into AUTO and allows the system to use the high beams when the Vision system requires it. This is excellent and works well. The display brightness is a driver preference and adjusting the display brightness is not needed for the vision system to operate effectively and should remain set at the driver's preferred setting so as to no be too bright and so the driver does not need to repeatedly adjust the brightness each time FSD Beta is activated.

I was already situated in the left turn lane on a two way city street, slowing down, and about to come to a full stop before making a U turn when I felt a surge in power before the car picked up, accelerated uncontrollably, and launched forward. In front of the turn is a raised cemented median strip divider where the car hit and went on top of it. Instinctively, I just held on to the steering wheel firmly to keep the car straight so that it will stay on (top) and within the divider and not veering to the right or left and running onto incoming traffics on both sides of the street. The car came to a stop after coming off the other end of the divider (approximately 100 ft) and ended on one of the lane from the opposite traffic. Thankfully there were no cars on that lane at the time and I was able to sluggishly drive the car safely into an adjacent parking lot. I, as well as other could have been seriously injured or killed. All wheels and tires are visibly damaged and possibly the underside as well. The car is in a body repair shop and waiting for inspection at this time. I already reported the incident to my insurance and Tesla companies. All inspections and reports are pending at this time. There was no police report since there was no collision or bodily injuries. There were no warning signs, signals, messages, or symptoms from the car or from Tesla before the incident. The car 12V battery was changed 3 months prior by Tesla Service Center. This is my first encounter with this sort of problem.

I've had the car since December 2019. The car will "phantom brake" when the autopilot adaptive cruise control is on. This happens intermittently, ~1 time per month on my normal commute. I will be going along, cruise set to 75 and out of nowhere it'll slam on the brakes and lose 10 MPH in a second before I can take over. This occurs with absolutely no traffic or reason, it'll be an empty highway and it does it. I drive with my foot over the accelerator so I can floor it to override the car. This is the exact opposite reaction I would think that someone should have to do with a safety feature. Tesla tells me the system is working fine, but random brake checks on the highway should never be normal. I don't understand how this system was approved to operated by the government.

Phantom breaking occurred twice while driving east on highway sr 152. Our car was traveling straight with no cars in front of us. I was using cruise control set at the speed limit when the car suddenly slammed on the brakes, the car slowed from 65 mph to 20 mph in a few seconds. This happened twice in a matter of 10 minutes. I no longer use cruise control. Apparently there is no fix. I have two relatives that have experienced same problem with their Teslas. I will suggest that they report to NHTSA.

At lease several times in the past 3 months, when using AUTOPILOT and when passing semi-trucks on my right my Model 3 has automatically given a very loud, what I believe to be either a Forward Collision Warning or a Lane Departure Warning, then braked and seemingly veered to the left! This is scary beyond belief and has only happened when AUTOPILOT is engaged and large semi-trucks are to my right. I thought you should know about this issue. Thank you,

The contact owns a 2020 Tesla Model 3. The contact stated while driving 30 MPH, the vehicle lost power steering functionality and became firm. The contact was able to pull over to the side of the road. The power steering assist warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,272. The contact stated this email has changed. Please contact me elsewhere for an updated one to continue a conversation. Thank You!

The front aero shield cover (undercarriage cover) of the vehicle dropped and began dragging on the highway. This appears to be a common issue amongst many Tesla Model 3 owners. Tesla has now created a plastic version of this to resolve this issue. However, they aren't covering repairs.

On Oct 9, 2023 1:45 pm I was driving home southbound on [XXX] . The vehicle was pulling hard to the right. I got home and made an appointment with Tesla service in Costa Mesa for the following day. Two days later I was told that they had tried to do a wheel alignment twice and failed, and that the car needed a new steering rack after 52000 miles. I agreed to the repair and demanded the return of the replaced parts. They returned a steering rack and two connecting bolts. They were inspected by the California Bureau of Automotive Repair. I still have the parts and will make them available to aid the investigation. I have a paid invoice in the amount of $3114.53. What began as a concern about wheel alignment quickly became an alarming safety issue when I realized that if the steering rack had failed I could have lost control at any time. It was since that I learned that NHTSA is actively investigating early steering rack failures in Tesla vehicles. I have the part for you to dissect. I look forward to working with you. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The automatic windshield wipers are not picking up rain - at all. Living in a raining area, it caused me to no have clear visibility and on the Tesla you have to manually change the mode on the screen, which causes you to take your eyes off the road. Tesla has known about this but not issued a warning (See screenshot from tesla service agent). Luckily an accident didnt occur but this is an overall safety issue.

I was driving on the Garden State Parkway in New Jersey in the right hand lane. I was using basic auto pilot and needed to pass a pick up truck in front of me. I disabled auto pilot and went into the left lane. I re-engaged auto pilot and the vehicle took a hard right and hit the truck. I heard the audible chime once it made contact with the truck indicating that auto pilot disengaged. My car went back into the left lane and I took control. We moved to the shoulder and waited for state police to arrive. Luckily no one was injured. A police report was filed.

My rear bumper on my 2020 Tesla Model 3 AWD LR completely fell off whilst driving through heavy rain floods. There was a recall for my exact year and model but apparently not for my exact car which was manufactured in Texas instead of California.