2021 Tesla Model 3 Complaint Log

The issue is "Phantom Breaking" while using "Traffic Aware Cruise Control" and "Auto Pilot" The car suddenly breaks for no reason when using either mode listed above. It happens more frequently with sun and shadows than on overcast days. It's so upsetting that I don't try to use either with passengers onboard or when traffic is following close behind.

Autopilot constantly brakes due to automatic emergency braking on two-way highways at night. Every time a car passes in the other direction, the car starts braking, often as soon as the headlights are visible. This is a significant safety issue and resulted in me disabling AEB, which re-enables automatically every time I drive. I needed to go out of my way and ensure no one was tailing me because the car would brake check them. This wasn't an isolated incident. Every time I've been on a two way highway and sometimes even on multi-lane unlit highways, I have these braking issues constantly. I was driving under the speed limit.

My Tesla Model 3 is brand new and delivered in 2021, the vehicle has had no recalls or issues report by the manufacture and is running the latest software updates provided by Tesla, which as of this date is: 2021.36.8 I have driven the car since delivery a total of 5,596 miles, which includes a cross country road trip from CA to FL. During this trip I used "Autopilot" a feature which is touted as safe, however after my experience and reading and hearing other users reports I believe this is not the case. I had numerous cases of "phantom braking" which is where the vehicle believes there is an object that it will collide with and it slams the brakes on, usually dropping around ~20 MPH extremely rapidly. Many of these events occurred in lower light scenarios (night time) and almost all of them occurred when I had no vehicles in any direction for over half a mile, which means that there should have been no indicators flagging an emergency braking event. Here are some other reports, including a well known publisher CNET: https://www.cnet.com/roadshow/reviews/2021-tesla-model-y-review/ The Model Y and 3 share a lot of common design and technical elements, including their lack of a forward radar system, which is think is likely why this issue is occurring for these vehicles and not for the Model S and X. Here is a full user report: https://www.youtube.com/watch?v=uxvh60zBl70&t=1s I am writing this report in order to add myself to a growing list of Tesla customers that have not been listened to about this issue, it is a massive safety issue and should likely trigger a full investigation, this issue can easily be replicated with and 2020-2021 Model 3 and/or Y. And likely should trigger an immediate call for either a software patch, disabling of the feature, and/or recall of all affected vehicles, either to retrofit a radar system, or to fix the camera system.

On several occasions, when the car was on cruise control and for no apparent reason, it suddenly braked from 70/65 mph to 30. Not only was this startling and frightening, it could have caused a rear-end collision, especially on Interstate 66 in VA where cars often follow too close. I contacted Tesla twice about the issue and set up a service appointment. Tesla cancelled the appointment the day before, saying they needed to have specific "time stamps" of the incidents. When I gave them a several day range, they said that wasn't specific enough, that I should drive the car and "time stamp" the next incident. Great idea, Tesla, for me to risk injury so they can get a "time stamp". In a word, they were dismissive and responded as if this were the first they'd heard of such a problem. It is a significant safety issue not only for the driver but for anyone in nearby cars.I have only had the car 4+ months and it terrifies me. The Washington Post had an article this week indicating this is a problem with many Teslas. Now I know I'm not alone. Would appreciate NHTSA's assistance in getting this safety issue resolved.

With Autopilot/adaptive cruise control engaged, the vehicle slows precipitously on the freeways before large overhead signs across the freeway. There is no need for this reduction in speed due to safety. The system phantom brakes.

When I use cruise control, the car will brake suddenly sometimes very fast or moderate braking. There is no reason for the car to break. It happens on 2 lane roads and 4 plus lanes. I can not determine if tree shadows cause it. It often breaks when a car is coming from the opposite direction on a curve. It also breaks during the night on a 2 lane road when a car comes from the opposite direction. Sometimes it has freaked so hard that if anything is on the seat, it is thrown toward the floor. I fear I could be hit from behind due to unnecessary braking, so I will only use cruise control if there is little or no traffic on on roads with 4 or more lanes.

Vehicle slams brakes on with on coming traffic when cruise control activated. Have attempted to contacted Tesla several times. Tesla actually canceled a mobile service stating they did an update to fix the issue. It did not. In fact it made the problem worse. The are not answering my emails or texts, calling the service line does no good the say they can’t see the issue in their data

I was driving down the freeway at highway speeds. A motorcycle passed me in the left lane. My car sudden slammed on the brakes at freeway speeds and if a car was following me closely I would have been hit. The motorcycle did not cross my path and I was in no danger of hitting it. I was using cruise control at the time. This has happened more than once. Usually it is when a motorcycle is around. I have stopped using cruise control if I see a motorcycle on the road.

The contact owns a 2021 Tesla Model 3. The contact stated that while driving at an undisclosed speed with the cruise control engaged, the vehicle would independently brake without warning. The contact stated that he saw an article that referred to the failure as “Phantom Braking”. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 2,000.

Three times, while using cruise control with autopilot, my Model 3 rapidly braked with no one in front of me while driving on the interstate at 70-75MPH. Luckily I was paying attention and quickly accelerated to avoid traffic following me from running into me. One of the times was a severe “brake check” on a following car. I don’t use the option in traffic anymore.

The contact owns a 2021 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle would independently slow down without warning as vehicles on the opposite side of traffic would pass by his vehicle. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.

TRAFFIC AWARE CRUISE CONTROL WHILE CRUISE CONTROL IS OPERATING, DRIVING AT 70 MPH OR HIGHER, FOR NO APPARENT REASON, NO VEHICLES AHEAD OF ME, THE CAR BRAKES SUDDENLY. THIS HAPPENED AT LEAST SIX TIMES ON A 1000 MILE TRIP. IF A CAR HAD BEEN FOLLOWING TOO CLOSELY, MY SUDDEN BRAKING COULD HAVE CAUSED AN ACCIDENT. I HAVE NOT FIGURED OUT HOW TO CONTACT TESLA ABOUT THIS. NO ONE HAS INSPECTED MY CAR. THERE WERE NO WARNING SIGNS. AFTER I GOT HOME, I GOOGLED THE PROBLEM AND SAW THAT OTHERS HAD EXPERIENCED IT TOO. I'M WRITING IN THE HOPE THAT YOU WILL TELL TESLA TO FIX THE PROBLEM, OR AT LEAST TO OFFER THEIR CUSTOMERS PLAIN CRUISE CONTROL WITHOUT THE TRAFFIC AWARE FEATURE. THIS HAPPENED EVERY TIME I WAS ON THE INTERSTATE FOR MORE THAN A COUPLE HOURS, MOST RECENTLY ON OCTOBER 31, 2021.

I was using auto pilot. The road was pretty empty single lane road. There was no car in front of me or coming in opposite direction. The car automatically slammed the brake pretty hard. We were lucky enough no one rear ended us. Looks like a software bug in Tesla. Please investigate. I will never ever again use this [XXX] auto pilot and risk my family life. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Our company Model 3 is having repeated phantom braking issues either in Traffic Aware Cruise Control (TACC) or in Autosteer mode. Through time we have determined some expected situations but there are also many other times totally unexpected. The most common situation is while driving in TACC mode (standard cruise control) on a standard highway (one lane each direction) and passing a semi-truck. This situation results in phantom braking about in about 50% of instances. Beyond semi's, phantom braking can occur from other vehicles, shadows from trees, going up or down small inclines, changes in road coloration (going from cement to black top), and even when no obvious reason is present on a totally clear, flat road. During a 2-3 hour drive the average is about 20 instances of phantom braking. This has been reported to Tesla. They have apparently reviewed the information and determined nothing is malfunctioning with the vehicle and reminded us that Autopilot functions are all Beta and they are not responsible to resolve the problems. Attached below are reports completed for Tesla to describe information about phantom braking instances during a test period which was about an hour of driving.

System erroneously sounded forward collision warnings about once per minute. Automatic Emergency braking faulted and could not be enabled. Firmware version 2021.36.5.2

I want to report an issue I have with Tesla concerning the damage that occurred to my vehicle as a result of a failure of Tesla FSD version 10.3 firmware release 2021.36.5.2 recalled by Tesla on 10/29/21 NHTSA recall number 21V-846. At noon on 10-24-21, I was testing the latest release of FSD as part of the beta program. My Tesla was in self-driving mode on a city street at 35 mph. This was the same route it had already successfully done earlier in the day, when suddenly the car jumped over the curb, causing damage to the bumper, to the wheel and a flat tire. This appeared to have been caused by a discolored patch in the road that gave the FSD a false perception of an obstacle which it tried to avoid. Immediately after the accident, the car was towed to the service center. The repair was finished on 10/27/21 at which time I was asked to pay $2,332.37 to take possession of the car. I explained that the damage was caused by the recalled version of FSD NHTSA recall number 21V-846 and that Tesla should be liable for the damages. I was advised that the engineering team would conduct an investigation and based on the results the money would be reimbursed. However, I did not agree to pay hoping that after the investigation Tesla would honor the recall. After two months of waiting, there is still no communication on the results of the investigation even though the case is quite simple. The car was going straight at a very low speed in self-driving mode. There is nothing except the recalled version of FSD that could have changed its trajectory. Therefore, it is obvious that nobody looked at this issue and there is no commitment to doing so anytime soon. I communicated using the Tesla app chat that I am not willing to wait indefinitely and gave notice that I intend to file a petition with the Court. I gave e-mail notice to Tesla’s resolution team as well to make sure that my notice reaches Tesla’s legal department. I have paid the invoice on 12/22/21 to get my car back.

Car accident , car failed to deploy airbags .

Car hits the brakes and activates the emergency braking and forward collision warning very frequently (10+ instances during a 1 hr drive) in instances that absolutely do not warrant it (no obstacles or cars in the lane of traffic). Product is unsafe in the condition that it is in, and car offers no way to revert to standard cruise control. This type of automatic behavior could cause accidents.

break backing plate screw loosened and go into the break disk. it create noise when driving and breaking. the loosened screw might the damage the break rotor. the screw was removed from the break disk and tighten again by independent service center The manufacturer have inspected no warning lamps but it create noise. so it is not hard to detect this issue. it first appear on 19 Oct and I have the service center fix it right the way.

My vehicle is a "Tesla Vision Only" (non-radar) Model 3 on firmware 2021.32.21 although this issue occurred on other firmware I've used as well. At night the car will very very frequently brake 3-10 miles an hour for no reason. It's specifically bad at night. It regularly thinks the ongoing traffic is headed in my lane. It regularly slows me down significantly before the top of a hill. Sometimes this can happen 3-5 times in succession within 5 minutes and causes other drivers to react to my vehicle as if it were dangerous. My only recourse is to tap the accelerator as quickly as I can to override the braking or not use the cruise control. This happens mostly on two lane two way traffic roads, often with gentle curves, and worst at night. I now have a car without even "dumb" cruise control. This is not what you think you're buying when you get a brand new $50k vehicle. When I originally received the vehicle in June I had brought up my experience to a technician while they were servicing the vehicle for other purposes they told me that there doesn't appear to be anything wrong with the camera system and that with more firmware updates it would get better. It is not better, I'd say it's gotten worse since I bought the vehicle.

When driving north on Highway 61 between St. Louis, MO and Hannibal, MO and using "autopilot" adaptive cruise control, the vehicle will slam on it's brakes even when nothing is on the road in front of it. It happens multiple times through the duration of this trip. It's absolutely terrifying, and I hope it doesn't ever take effect when vehicles are behind me. It's so scary that I've stopped using cruise control out of fear it will brake check for no reason and cause an accident.

Sudden/phantom braking of Tesla Model 3 with no apparent obstacles in sight while on adaptive cruise control both with and without auto steering. First noticed on a trip from SF Bay Area to San Diego in August 2021 at mileage about 2,000 miles. On a longer trip from the Bay Area to Colorado in October 2021 with mileage about 5000 miles, we further tested it on desolate stretches of highways with speed limits from 65 to 85 MPH. Over the course of the trip, the problem occurred over 20 times. We turned off all the automatic driving functions and have not used them since October. We prepared a detailed spreadsheet of all the incidents. See attached. In November, we reported the sudden braking problem to Tesla, along with the spreadsheet. They could not use the data I provided and asked me for more recent timestamp of the braking problem. I refused to test the car on busy Bay Area freeways because it was simply too dangerous. After much back and forth, they decided to test drive for themselves. I informed them that the problem was sporadic and would need to test drive for at least 2 to3 hours. On the first service appointment, they drove for about 15 miles and determined that they could not replicate the problem but would recalibrate the cameras. On the second appointment, instead of recalibrating the cameras as promised, they did another test drive. Again, they only drove for 15 miles and determined that they could not replicate the problem and asked that I contact them if the problem occurred again. I believe this problem is extremely dangerous and have not turned on the autopilot features since October. During my interactions with Tesla service employees, they seem to act as though this is the first time they heard of the problem. I don’t believe Tesla is treating this problem seriously enough to take immediate action and needs the attention of NHTSA.

In the process of slowing down for traffic, the brake pedal floored by itself and the brakes locked. There was no longer any contact between the foot and brake pedal. If not for the brake locking, the car would have been able to stop in time and avoid a rear end collision.

I owned this 2021 Tesla Model 3 for six months. On many occasions, while using the adaptive cruise control mainly on two-lane roads at various speeds between 35-55 MPH, the car would unexpectedly rapidly apply the brakes when there was no hazard present. This almost got me in a road rage situation, as the following vehicle thought that I intentionally brake-checked them. I discontinued using the system. I no longer on this vehicle, but can provide new owner’s information if needed.

When in Autopilot (Adaptive Cruise Control) the vehicle intermittently slams on the brakes at highway speeds. I have not been able to determine any pattern for when this will happen - it’s disruptive and potentially dangerous.

While driving with cruise and steering control, car will emergency brake like something is in front of the car. Many call it "phantom" braking. One time on a 2 lane highway the car braked hard for no reason, it happened on the way to Vegas and a large group of bikers were behind us. Very scary at highway speeds. We let the bikers pass.

The contact owns a 2021 Tesla Model 3. The contact stated while driving 65 MPH with the cruise control activated, the vehicle decelerated, and the brakes activated erroneously. The accelerator pedal was depressed, and the vehicle returned to normal driving operation. The contact stated that the failure recurred several times. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

Vehicle displayed "no capable drive units" error at 106 miles on 10/08/2021. System shut down and stranded me in downtown Tampa traffic less than a mile from my home and fewer than five minutes after I started the car. All propulsion was lost and I did not have sufficient warning or time to process the situation and safely handle the vehicle. Tesla Tampa Service Center diagnosed a failed drive unit and took approximately 27 days to repair the vehicle. The service center invoice described the drive unit replacement as a goodwill repair and not a warranty failure. This seemed odd to me as goodwill repairs are generally special accommodations to satisfy customers. I was told there were parts delays. Tesla seems to be managing its supply chain to get these cars turned around to avoid lemon law exposure (my wait was just under one month) and to suppress the number of warranty failures by calling them goodwill repairs. All at the expense of customers. The service center was generally arrogant and noncommunicative in resolving the issue. Happy to gather records and discuss further.

When the cruise control is activated, phantom braking happens within about 20 seconds. Also, when autopilot is engaged, phantom braking also happens within about 20-30 seconds. The phantom braking happens when there are no obstacles in the road or other traffic.

When driving using the traffic aware cruise control, the vehicle experiences frequent abrupt and random rapid deceleration. This causes a safety issue when other vehicles are behind due to the rapid change in speed. Occasionally the vehicle will produce a forward collision warning with nothing in the path of the vehicle. This makes the cruise control function less usable and no option to disable the adaptive function.

I noticed you have a recall for SOME Teslas about a glitch with the auto braking after latest Beta FSD rollout. My Tesla has had this since day one, and I don't have or use FSD. I do use the adaptive cruise control, and that is when I have problems with my car slamming on the brakes for no reason. I have been lucky, 3 times I have ALMOST, been rear-ended. I have had it in the shop a couple times for the issue, and they tell me to read the manual and the car is fine. I have talked with 5 other Tesla owners, and they have all had the problem of their car slamming on the brakes for no REAL reason. I think the GLITCH is a bigger problem than Tesla is willing to admit, and applies to most Tesla cars. there are even website forums about, "Phantom Braking", which is lingo for the same thing

The car was running 2021.40.6 at the time of latest incident, but have noticed it with previous verisons as well. Car abruptly brakes HARD on the freeway when autopilot is being used. I have the non-FSD beta version, with just basic autopilot. I had to immediately intervene to prevent a car behind me from colliding. The driver assumed i was brake checking them. I've seen reports of this incident repeat with other Teslas owned by friends - have not gone to the service center as they aren't very helpful with software issues. The car has not been inspected I don't recall receiving any warning from the car - the car suddenly started braking hard on the freeway, so i had to disengage autopilot and accelerate immediately

i am slowly coming into the driveway. All of a sudden the car accelrated while i was applying brake. the air bags didn't come on either. it hit the car in front which then got pushed into the garage

While parked, as I selected "R" (reverse), the car lurched and displayed two warning messages: "Rear motor disabled - safe to drive" and "Vehicle shutting down - PULL OVER SAFELY". The drive train was locked up and I fear that if the car had been moving when this happened, it would stopped suddenly possibly causing an accident. The car was towed away.

Windshield has highly visible internal reflections resulting in vertical ghosting in high contrast situations such as headlights brake lights and even on sunny days service center said it was within acceptable tolerance but it greatly diminishes the clarity of vision through the windshield. Haven't seen anything like it in the four other cars manufactured across two decades that I've driven regularly. Dangerous design or manufacturing defect.

1) When using autosteer and/or adaptive cruise control the vehicle randomly brakes and very rapidly decelerates. This has occurred on at least a dozen drives, beginning on my first long road trip after owning the car for 2 months. 2) If another vehicle is following my car, we could very easily get into a rear-end accident. This happens at high speeds going from 75mph to 55mph in seconds, so the chance of a collision is high. I also become very scared when this happens which temporarily takes my attention away from driving. 3) No the problem has not been reproduced by a dealer. I live 150 miles from the nearest Tesla dealership. 4) No the vehicle has not been inspected. 5) No warning signs which is why this "phantom braking" is SO TERRIFYING.

While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.

When I purchased this automobile the dealer told me it had to be built, so it was my thought I was getting a brand-new car. I was not anticipating the problems I would have in the same year I leased this vehicle. I leased the automobile for 3 years with an agreement to drive 12,000 miles or less a year. Later after agreeing to the mileage set in the original contract, I learned through my own research that I could leased this automobile agreeing to drive up to 20,000 miles. My contract was not explained or expressed to me in detail, even after conveying to them that the automobile would be used as a vehicle for my business in transportation. They did not go over every possible option. Secondly, just a few months into having this vehicle, I took the automobile in for service April 6, 2023 Feb 23, 2023 Jan 3, 2023 Nov 7 of 2022 and Oct 6 of 2022, for the same issue, breaks making noise in the reverse position and while driving. Each time I had to pay a service fee. I had one agent to convey to me that I needed a brand new break system because they were not able to fix the problem that was causing the vehicle to squeak. After researching this specific problem and talking to other Tesla owners, I have learned that this is a common issue with Tesla manufacturer. I believe that this was not due to neglect or error on my part. Before this recurring issue with both my Model 3, I was very pleased with my Tesla and in a few years I will need to upgrade to a larger one as I grow, but not I hesitate to choose one. A few of my clients and family members also one Tesla, that are functioning perfectly, and they aren't so sure that they will stick with the brand after watching my experiences.

The car, driving on cruise control at 75mph did an expected and very sharp braking and slowed down to 55 mph. There were no upcoming alerts or indicators of this to happen. The braking was sudden and definitely not expected by drivers behind. This incident was reported to Tesla service team.

The vehicle will suddenly brake with no discernible obstacles when advanced cruise control is engaged. We experienced multiple “phantom braking” events during an 800+ mile road trip (round trip) last week, which was so frequent and unpredictable that autopilot and autosteer (Tesla’s terms) are unsafe to use. The first half of our trip was on two-lane highways and the car would brake heavily on clear roads and triggered two emergency accident avoidance events when large pickups were approaching in the opposite lane (screen showed a vehicle in red in our lane, audible alarms + heavy braking). The braking was so sudden that we were almost rear ended twice. We chose a different route to return home on a divided interstate, hoping that the TACC system would work. It did not. The car would brake dramatically when we went over a small rise, there was a vehicle in our lane at a significant distance (.5-1.0 mile), or sometimes completely unpredictably. During these events, our speed would drop suddenly more than 20mph. It is an unsafe system to use in even light traffic.

On September 1st, I was perpendicular back parking on the street in front of my home. Spaces are fairly tight and the street fairly narrow, so it is not uncommon to shift between reverse and drive a couple times to adjust one's fit before parking. That said, a quarter of the way into my parking spot, I shifted from drive to reverse after finishing adjusting. After doing so, I pushed on the accelerator and was sent forward as if I were in drive. I toggled between drive and reverse multiple times over the course of 15 seconds. Pushing on the accelerator continued to send me in the opposite direction, causing me to hit the sidewalk curb in front of me multiple times. The situation resolved itself after 20 or so seconds. Then, the same exact situation occurred on Sept 7 and again on Sept 13, and those times, I nearly hit the car parked adjacent to me. All of this occurred while hold mode was on, meaning the car was not simply swaying with gravity. There could be a host of defects involved in the manifestation of such a problem - perhaps a bug in the software which controls the power train. The swapping of reverse and drive for no apparent reason presents a huge safety concern/liability. I could have hit pedestrians on the sidewalks in front and behind or severely damaged mine and someone else's vehicle. My street is one of two which allow access to a monument. That said, there are always a ton of pedestrians, many of which are young children. I scheduled a Tesla service appointment after the first occurrence. Timestamps and video of each of the incidents was captured and provided to Tesla. They claim there is no issue and that the car was simply rolling due to gravity - despite hold mode. Furthermore, I drive on the same street every day and the aforementioned issue does not happen every time. Even given my three scary experiences, Tesla has refused to take any further inaction, other than to reassure me nothing is wrong with my vehicle.

Purchased my Model 3 in August 2021. Autopilot and cruise control features worked flawlessly for the first few months of ownership. In September of 2021 after a software update, the vehicle started to perform unsafe reactions while on autopilot or cruise control. If any large vehicle like a semi-truck or vans were traveling in the opposite direction of travel on any two lane road, cruise control or autopilot will slam on the breaks and activate the forward collision warning tones. Reactions like this from driver assist technology could easily result in a multi-car accident. While commuting on a busy road (10 miles) on cruise control/autopilot, this issue could occur over 10 times on one drive. While making contact with Tesla service in September, a representative said that Tesla's autopilot software team was aware of the issue affecting Model 3's similar to my VIN. The representative ensured that the team was working on a software update to fix this issue. This problem continued until January 13th when I had a service appointment where I stated the same issue. The technician wanted a ride to experience the issue the car had. After getting the issue to reoccur, the technician stated that "he had never seen this problem before." After he fixed an unrelated issue with the car, he reassured me that the issue is know by Tesla and they were working on a software update to resolve the issue. After over three months with this major safety defect, I am reporting this issue to NHTSA.

There is a design defect in the Tesla Model 3 which causes moisture to accumulate in the air filters. The filters then sit wet and develop mold and mildew. The first replacement was needed within the first 2 months of vehicle ownership. When the heat / air is turned into the on position, this fowl air is distributed to passengers in an enclosed environment and it becomes a health hazard, especially to those with preexisting respiratory issues. This is an ongoing problem with the soiled air filters requiring constant replacement. A Tesla mobile service agent confirmed that Tesla engineering team is aware of the issue, but hasn't come up with a permanent solution. The service agent stated they are spending tens of thousands of dollars in replacements filters and that a majority of his service calls are to replace the mildewed filters. The problem is Tesla continues to charge people to replace the filter with no solution for fixing the problem.

I was pulling up next to a curb inside a neighborhood to park my car. I released my foot on the accelerator pedal to slow and stop my car. I slowly stepped on the brake pedal to switch the gear into reverse and my vehicle sped up very fast and hit the parked car in front of me and ran over the curb, my steering wheel also shifted to the right as if it was trying to dodge an obstacle on the road. It happpend so fast that I could not avoid the impact. I could have ran into a pedestrian and put their life at risk, or injured the person in the car that was parked, and even hurt myself badly. I've been getting neck pain and headaches. This incident was very terrifying and traumatizing. I tried to reach out to Tesla Service Center, but my tesla app was not working after the incident. The Tesla app was frozen for 10-15 mins after the incident. I kept trying to reach out to Tesla Service center and kept getting an automated response to utilize the Tesla App. Finally, the app started working again, I left them a message regarding the accident and photos, and they responded two days after, but did not address the issue about unintended acceleration until I kept asking why are they ignoring my concerns about the uninteded accerlation, and then I received a phone call from a technician. He said that I do not have to bring my car for inspection, instead they will just check the logs and could take up to 8 weeks to see what happened. Estimated cost for exterior damages according to Geico Insurance is 5344.74. Tesla Service Center denied having the car inspected physcially for any sensor issues and malfunction issues, states that I don't have to bring my car in at all, they will submit a report for engineering team to review the driving logs at the time of the accident only. My car is currently towed to a 3rd party body shop that is Tesla certified. No warnings from my car screen alerts or anything prior to the accident.

Random "phantom braking" while using autopilot or cruise control. Causes the car to slam on brakes and has lost control once almost causing me to go off the road. Also, has brake-checked many cars that follow behind me while I'm using autopilot or cruise due to the phantom braking. Also Tesla Repair center in Chicago replaced my front bumper with a discolored front bumper that had the same issue of peeling on the inner edges of the bumper as the prior front bumper. When I brought up the issue to Tesla they said that was a manufacturing process issue due to the molding process of the bumpers and that is how they all are. If that is the case why change the bumper? Could have just told me that's how all the cars are and saved a lot of my time. Also, have had many repairs from Tesla that don't seem to end. These cars arent being produced in a consistent manner. What was promised during the purchase of the car doesn't seem to hold up.

When driving with the adaptive cruise control on, the car will for no reason, briefly slam on the brakes for no reason. I have almost been rear ended twice because of this. check mark box above in this web page would not allow me to check the adaptive Cruise Control item.

Tesla is now making interactive video games and live internet web searching possible on the main front seat display WHILE THE CAR IS DRIVING. The video games are allegedly restricted only to passengers. Web browsing is available to anyone at any time. Why is a manufacturer allowed to create an inherently distracting live video which takes over 2/3 of the screen which the driver relies on for all vehicle information? Tesla has no gauges above the steering wheel. NHTSA needs to prohibit all live video in the front seat and all live interactive web browsing while the car is in motion. Creating a dangerous distraction for the driver is recklessly negligent.

While driving on C-470 westbound going 70 MPH with the car on Autopilot, the car braked hard dropping the speed to 40 MPH. If a car would have been behind me, they would have hit the back of my car. This issue is happening frequently, from neighborhood side streets, city streets, and on the interstate highway.

The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 60-70 MPH with the adaptive cruise control engaged, the vehicle experienced phantom braking. The contact then accelerated and continued driving. The contact was unsure whether there was a warning light illuminated. The contact stated that the failure had been reoccurring while driving alongside other vehicles. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 900.

When I was driving on highway the suddenly I lost power and if I press gas pedal it would not go. I applied brake to slow down and pull over but as soon as I applied the brake it corrected on its own and continued to go since I did had similar issue like this previously I called Tesla and asked them to tow it to the shop. This is the 3nd time that I'm having an issues with drivetrain that my car was towed to shop.