NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Tesla Model S. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I HAVE A P85D AND SINCE RECENT SOFTWARE UPDATES MY RANGE HAS DROPPED SIGNIFICANTLY.. MY SUPERCHARGER SESSIONS HAVE ALSO BECOME EXTREMELY SLOW RESULTING IN ALMOST AN AN EXTRA HOUR TO CHARGE THE CAR COMPARED TO BEFORE UPDATES. THESE UPDATES SEEM TO BE A MAKESHIFT COVER FOR DEFECTIVE BATTERIES DUE TO HIGH FIRE AND EXPLOSION RISK, WHICH HAVE OCCURRED ON OTHER TESLA CARS. SO INSTEAD OF FIXING BATTERIES TESLA REDUCED THEIR CAPABILITIES ACROSS THE BOARD.
TESLA HAS LIMITED CHARGING SPEED AFTER A 2019.16.X SOFTWARE UPDATE TO ALMOST 3X SLOWER, FOLLOWING REPORTS OF FIRES WITH CARS WHILE JUST SITTING THERE. THE CAR HAS ADDITIONALLY BEGAN DETERIORATE QUICKLY AS DISTANCE AVAILABLE TO DRIVE AFTER THE 2019.16.X UPDATE HAS GONE DOWN AS WELL. THIS IS NOW KNOWN ON THE INTERNET AS "BATTERYGATE" AND "CHARGEGATE". DUE TO LACK OF COMMUNICATION FROM TESLA ON THIS ISSUE AND FIRES SURROUNDING CARS WITH SIMILAR BATTERIES, I AM NOT CONFIDENT THE ISSUE HAS BEEN RESOLVED WITH JUST SOFTWARE AND THE CAR IS COMPLETELY SAFE TO OPERATE WITH THE BATTERY IT WAS SOLD WITH. I AM NOT EVEN SURE IT IS SAFE TO SLEEP UNDER THE SAME ROOF AS WHERE IT IS BEING PARKED.
ON MAY 20TH, 2019, THE SUBJECT VEHICLE WAS UPDATED WITH TESLA'S SOFTWARE UPDATES AND LOST OVER 20 MILES OVERNIGHT. THE VEHICLE HAS SUFFERED FROM A THROTTLING OF PERFORMANCE, CHARGING SPEEDS, AND A LOWERED MAXIMUM BATTERY VOLTAGE CAPACITY WHICH HAS LED TO A SIGNIFICANT DECREASE IN THE NUMBER OF RATED MILES AVAILABLE. TESLA HAS DENIED A BATTERY WARRANTY REPLACEMENT BY CLAIMING THAT THERE IS NO DEFECT. TESLA CLAIMS THAT THE UPDATES WERE ISSUED TO IMPROVE BATTERY LONGEVITY AND HEALTH. HOWEVER, THEY ARE DOING SO TO AVOID REPLACING THESE UNDER WARRANTY AND/OR COMPENSATING OWNERS FOR THE LOSS IN RANGE. THIS APPEARS TO BE IN RESPONSE TO THE GROWING NUMBER OF BATTERY FIRES THAT HAVE OCCURRED WITH TESLA VEHICLES THAT ARE PARKED AND NOT IN OPERATION. TESLA HAS FAILED TO COMMUNICATE ANYTHING WITH REGARDS TO THE SAFETY OF THE AFFECTED VEHICLES AND HAS CONTINUED TO MAKE ADJUSTMENTS TO THE SOFTWARE WITHOUT PROVIDING OWNERS WITH ANY NOTICE OR INFORMATION THAT THEIR VEHICLE MAY BE AFFECTED. THE OWNER OF THIS VEHICLE WAS DENIED A WARRANTY REPLACEMENT AFTER HAVING THE CLAIMS ARBITRATED WITH NATIONAL CENTER FOR DISPUTE SETTLEMENT, WHERE THE ARBITRATOR FOUND THAT THERE WAS NO MANUFACTURING DEFECT. THE SUBJECT VEHICLE CONTINUES TO SUFFER FROM A HIGH RATE OF BATTERY LOSS WHEN THE CAR IS PARKED AND NOT IN OPERATION. THE CAR HAS NOT REGAINED ANY MILEAGE AS A RESULT OF TESLA'S MOST RECENT UPDATES THAT HAVE ATTEMPTED TO REMEDY THE SITUATION. THE SUBJECT VEHICLE SUFFERS FORM REDUCED CHARGING SPEEDS AND IS NOT CAPABLE OF REACHING THE SAME NUMBER OF MILES AS IT DID BEFORE.
SOFTWARE UPDATES BY TESLA HAVE LIMITED RANGE USAGE BY LOWERING THE AVAILABLE VOLTAGE MAX CAPACITY FOR CHARGING. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
SHORTLY AFTER UPDATING THE VEHICLE WITH TESLA'S SOFTWARE UPDATES 2019.16.1 AND 2019.16.2, IT WAS DISCOVERED FOR THE FIRST TIME THAT THE VEHICLE HAD SUFFERED FROM A SUDDEN AND IMMEDIATE LOSS OF APPROXIMATELY 26 MILES OF RANGE AS A RESULT OF THE PAIR OF SOFTWARE UPDATES. THE UPDATES IN QUESTION ALSO SEVERELY DECREASED THE SUPERCHARGING SPEEDS FOR THE VEHICLE. IN ADDITION, THE SOFTWARE UPDATES ISSUED BY TESLA DID NOT DISCLOSE ANYTHING WITH REGARDS TO THE RANGE LOSS OR DECREASED CHARGING SPEEDS. TESLA HAS RELEASED UPDATES SINCE INITIAL RANGE-REDUCING AND CHARGE-SPEED LIMITING UPDATES WHICH WERE SUPPOSED TO AND PURPORTEDLY WERE ISSUED TO CORRECT THE PROBLEMS, HOWEVER, THERE IS NO SIGNIFICANT CHANGE OR INCREASE IN RANGE OR CHARGING FOR THE VEHICLE TO DATE. NOTE - THIS COMPLAINT HAS BEEN SUBMITTED BY LEGAL COUNSEL WHO CURRENTLY REPRESENTS THE AFFECTED OWNER FOR THIS SPECIFIC VEHICLE. LEGAL COUNSEL HERE ALSO SERVES AS COUNSEL TO THE PUTATIVE CLASS MEMBERS AND NAMED CLASS PLAINTIFF IN THE LITIGATION CURRENTLY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NO. 5:19-CV-01422-VKD.
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATESSTARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA REDUCED BATTERY CAPACITY FROM 73KWH TO 62KWH. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. THERE IS A FIRE SAFETY ISSUE HERE THAT IS NOT MADE PUBLIC BY TESLA.
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES - VEHICLE HAD SUDDEN LOSS OF BATTERY CAPACITY AND CHARGING VELOCITY AFTER SOFTWARE UPDATE IN MAY 2019. THIS HAS CONTINUED WITH A ROUGHLY 15% REDUCTION IN THE KWH RATING OF THE BATTERY (PUBLISHED RATING 85.0, ACTUAL 71.65). I AM DISAPPOINTED WITH THE REDUCTION IN THE PERFORMANCE AND USABILITY OF THE CAR, BUT MORE CONCERNED WITH THE POTENTIAL OF AN UNDISCLOSED DEFECT OR RISK THAT I AM AM NOT AWARE OF.
MY LI-ION BATTERY HAS BEEN DEGRADED RECENTLY BY AN OVER-THE-AIR SOFTWARE UPDATE. I BELIEVE THAT THIS UPDATE IS RELATED TO THE RECENT BATTERY FIRES (4 IN LADT 4 MONTHS, INCLUDING ONE IN SAN FRANCISCO). ONLY A FEW (100 TO A FEW THOUSAND I BELIEVE) OF THE TESLAS HAVE BEEN AFFECTED AS MINE HAS BEEN. I AM NOW CONCERNED ABOUT THE SAFETY OF MY VEHICLE. WILL MY BATTERY CATCH ON FIRE IN MY GARAGE? I WOULD LIKE NHTSA TO REVIEW THE CHANGES MADE BY TESLA AND APPROVE THAT THESE CHANGES WILL BE EFFECTIVE FOR THE SAFETY OF MY BATTERY. OR, DOES THIS POINT TO A DEFECTIVE BATTERY AND SHOULD BE RECALLED FOR SAFETY REASONS?
THE TOUCH SCREEN FREEZES, BLACKS OUT, AND BECOMES UNRESPONSIVE. THIS IS DUE TO A WELL KNOWN ISSUE WITH THE MCU. TESLA HAS ISSUED AN EXTENDED WARRANTY TO 100,000 MILES BUT MY CAR HAS 106,000 MILES SO IS INELIGIBLE AND THE REPAIR IS THOUSAND OF DOLLARS. THIS ISSUE STARTED BEFORE THE CAR HAD 100,000 MILES BUT TESLA DIDN'T OFFER THE REPAIR UNTIL NOVEMBER, 2020 BY WHICH TIME THE VEHICLE EXCEEDED 100,000 MILES. WITHOUT THE TOUCH SCREEN MOST VEHICLE CONTROLS CANNOT BE ACCESSED WHICH IS A MAJOR SAFETY ISSUE. ISSUE STARTED ON 5/10/2019 AND CONTINUE TO OCCUR ALMOST DAILY.
THE BEARING IN THE DRIVE SHAFT IS DAMAGED AND CONSTANTLY WHINES DURING ACCELERATION. I BROUGHT THE CAR TO THE DEALER IN CHICAGO TWO MONTHS AGO. THEY SAID THE DRIVE SHAFT HAD TO BE REPLACED. THEY ORDERED THE DRIVE SHAFT AND SAID IT WOULD BE DELIVERED IN 7 DAYS. I HAVE CONTACTED THEM NUMEROUS TIMES AND GET NO RESPONSE.
IN MAY 2019 OUR TESLA MODEL S P85D BATTERY CHARGING CAPACITY REDUCED FROM ABOUT A MAXIMUM CHARGE OF 248 MILES TO ABOUT 218 MILES. TESLA DID NOT NOTIFY US THAT THIS WOULD HAPPEN AND AFTER SEVERAL PHONE CALLS AND LETTERS THERE HAS NOT EXPLANATION OR INFORMATION AS TO WHY IT OCCURRED.
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES A SOFTWARE UPDATE IN MAY 2019 IS WHEN THIS BEGAN, TESLA HAS CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO, SHOULD BE 4.2 VOLTS AND NOW ITS 4.08 VOLTS. TESLA CLAIMS THIS WAS DONE "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE. THERE HAS BEEN NO OFFICIAL SAFETY UPDATE TO DATE. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY.
2014 TESLA MODEL S. CONSUMER WRITES REGARDING NHTSA SAFETY RECALL 21V-035. *LD THE CONSUMER STATED THE VEHICLE HAD A FAILED CHIP RENDERING IT UNABLE TO BE DRIVEN. THE VEHICLE HAD TO BE TOWED. THE CONSUMER WAS UNABLE TO REACH A TESLA REPRESENTATIVE. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (6801 WASHINGTON AVE S, #110, MINNEAPOLIS, MN 55439, (952) 944-1373) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS SALVAGED, WHICH COULD BE AN ISSUE GOING FORWARD WITH THE MANUFACTURER PERFORMING THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V204000 (STEERING) AND 19V002000 (AIR BAGS). THE CONTACT REACHED OUT TO TESLA (100 SOUTH LAKE DESTINY RD, EDENVILLE, FL), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL 3 YEARS IN TO THIS RECALL, I HAVE RECEIVED AT LEAST 3 NOTIFICATIONS OF THIS ISSUE FROM TESLA. I HAVE REPEATEDLY REQUESTED SERVICE TO ADDRESS THE RECALL AND HAVE BEEN TOLD "THERE ARE NO PARTS" AND "IT'S NOT YOUR CAR'S TURN IN LINE YET." I FEEL THAT 3 YEARS IS TOO LONG A TIME PERIOD TO BE CONSIDERED "REASONABLE" FOR ADDRESSING THIS PROBLEM. THIS IS POTENTIALLY A SAFETY-OF-LIFE ISSUE IN A DAILY-DRIVER CAR!
"TAKATA RECALL" AND BOLTS THAT ATTACH THE POWER STEERING MOTOR TO THE POWER STEERING GEAR. SUBJECT: RECALL CODE: 19V-002 / RECALL CODE: 18V-204 / RECALL CODE: 19V-002. REPLACEMENT OF FRONT AIRBAGS AND POWER STEERING ENGINE BOLTS. HON. GENTLEMEN, MY ADVANCE AND RESPECTFUL REGARDS. AS AGENT OF THE HON. MR. (XXXX), I COME TO EXPOSE AND REQUEST AS FOLLOWS: PLEASE INFORM MY CONSTITUENT MEMBER THAT I HAVE RECEIVED A LETTER FROM YOU. REALIZING THE NEED TO REPLACE YOUR TESLA BRAND AIR BAG. THIS NEED, ACCORDING TO YOUR INFORMATION, IS RELATED TO A DEFECT DETECTED IN CERTAIN MODELS PRODUCED BETWEEN 2014 AND 2016. MORE INFORM YOU. FAILURE TO REMEDY THE ANOMALY MAY RESULT IN THE EXPLOSION OF THE AFOREMENTIONED AIR BAG, AND AS A CONSEQUENCE PASSENGERS MAY BE HIT WITH SHARP METAL FRAGMENTS, RESULTING IN SERIOUS INJURY OR EVEN DEATH (AS DOCUMENT ATTACHED). I HAVE ALSO LEARNED FROM YOU THAT DUE TO EXPOSURE TO CORROSIVE ENVIRONMENTS CERTAIN BOLTS MAY BREAK AND RESULT IN THE LOSS OF POWER STEERING, WHICH MAY RESULT IN ACCIDENTS (SEE ATTACHED DOCUMENT). IN THE LIGHT OF THE FOREGOING, MY CONSTITUENT IMMEDIATELY WENT TO TESLA'S PREMISES IN LISBON, AV. ANTNIO AUGUSTO DE AGUIAR 31, 1069-413, IN ORDER THAT YOUR REPRESENTATIVE SHOULD CARRY OUT THE INTERVENTIONS INDICATED BY YOUR SERVICES. SUCCESSES THAT REGRETTABLY, TESLA IN LISBON REFUSES TO MAKE THE NECESSARY REPLACEMENT, AND FOR THIS REASON THE VEHICLE IN QUESTION REMAINS A SERIOUS DANGER TO THOSE WHO DRIVE IT. NOW, IN THE LIGHT OF ALL THE ABOVE, AND SINCE THE LIFE OF MY CONSTITUENT AND HIS FAMILY IS AT PRESENT IN DANGER, I USE THIS LETTER IN ORDER TO ASK YOU TO TELL ME WHERE TO GO TO SOLVE IT. THE REPORTED ANOMALIES. WITHOUT ANOTHER MATTER AT THE MOMENT, AWAITING YOUR DEAR NEWS, I SUBSCRIBE MYSELF WITH HIGH CONSIDERATION. ANNEX: YOUR CALLING ACTIONS, VEHICLE REGISTRATION. THE LAWYER REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
IT'S ABOUT 8:18 ON SATURDAY, MARCH 2ND, DRIZZLE. I WAS DRIVING FROM FREEWAY 56 WEST TO SOUTH HIGHWAY 5. AFTER MERGE TO 5 FREEWAY, I FELT THE TIRES SLIP, THEN THE CAR SUDDENLY UNINTENDED ACCELERATED AND STEERING WHEEL FAILED, CAR WHIRLED AT HIGH SPEED BUMP INTO THE LEFT SIDE OF FREEWAY GUARD WALL, CONTINUED TO BE ACCELERATED SPIN CROSSED FOUR LANES HIT ON TO THE RIGHT GUARD WALL, SPIN ANOTHER HALF CIRCLE THEN STOP ON EMERGENCY LANE. LUCKILY, NO OTHER CAR WAS INVOLVED, I WAS NOT HURT AT ALL, EXCEPT THAT THE CAR COULD NOT DRIVE. BY THAT TIME THE CAR SHOW 'STABILITY CONTROL DISABLED' SEE PICTURE. SITTING IN MY CAR AND CALLING TESLA REPORT ABOUT THE ACCIDENT. THEY TOLD ME THE REASON WAS THE WEATHER. ABOUT TEN MINUTES LATER, THE POLICE CAME AND LOOKED AT THE SCENE OF THE ACCIDENT. AS NO OTHER CAR WAS INVOLVED, NO ONE WAS INJURED, NO PUBLIC EQUIPMENT WAS DAMAGED, THE POLICE DID NOT ISSUE TICKETS AND REPORTS.
TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS), WHICH INDICATED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAD SOME STEERING ISSUES, SOMETIMES THE STEERING GETS VERY VERY HARD TO STEER, I CAN SEE MANUFACTURER RECALL NUMBERSB1832002 NHTSA RECALL NUMBER18V-204, AND I HAVE WROTE TO TESLA ABOUT ISSUES, BUT NO ANSWERS.
SUSPECT MMC CHIP IS FAILING. HAVING INTERMITTENT BLACK SCREEN AND REBOOTING WITH LOSS OF REAR CAMERA FUNCTION ALSO LOSS OF CLIMATE CONTROL. CONTACTED TESLA WHO STATED MY SYMPTOMS DO NOT WARRANT REPLACEMENT OR REPAIR. THE BLACK SCREEN AND REBOOTING OCCURS WHEN STATIONARY AND ALSO WHILE DRIVING. ALSO LOSING BLUETOOTH CONNECTIVITY, AND MAP FUNCTION VERY SLOW TO LOAD. NAVIGATION SOMETIMES WILL NOT CALCULATE ROUTE.
REAR SUBFRAME FAILED AT 78K MILES. TESLA RESPONSE WAS I DID HARSH ACCELERATION AND STREET POTHOLES WERE THE ISSUES. I WAS DRIVING 20 MPH WHEN I SUDDENLY HEARD KNOCKING NOISE. I CAME TO COMPLETE STOP. LOOKED AROUND AND UNDERNEATH MY CAR FOR ANY FOREIGN OBSTACLES. EVERYTHING WAS CLEAR SO I PUT MY CAR IN REVERSE. HEARD LOUD KNOCKING SOUNDS FROM REAR LEFT TIRE. TOOK IT TO TESLA SERVICE, WHERE I WAS TOLD THAT THIS IS NOT DRIVE UNIT( PART THAT'S UNDER WARRANTY, WHICH IS HOLD BY THE FAILED SUBFRAME AND WAS REPLACED TWICE PRIOR, BUT THE SUBFRAME ITSELF) AND ITS A SAFETY ISSUE. SPEAKING OF SAFETY ISSUE I HAD TO GO TO THE NEAREST TESLA SERVICE, WHEN I OCCURRED THIS ISSUE AND ADVISOR TOLD ME, THEY DON'T HAVE TIME TO RESOLVE MY ISSUE RIGHT NOW , SO I HAD TO DRIVE IT 30 MILES AWAY TO A DIFFERENT ONE, WHERE I WAS TOLD THAT THIS IS SAFETY ISSUE.
TOUCH SCREEN CONTROL PANEL HAS BEEN DETERIORATING OVER THE PAST 2 YEARS. SINCE THE SCREEN IS AN INTEGRAL PART OF THE VEHICLE CONTROL SYSTEM FUNCTIONALITY OF THE VEHICLE CONTROL IS BEGINNING TO BE IMPACTED. TESLA HAS HAD A KNOWN PROBLEM, BUT HAS NOT BEEN WILLING TO REPAIR OR REPLACE. I BELIEVE THIS IS A SAFETY CONCERN THAT NHTSA SHOULD INVESTIGATE AND THAT TESLA SHOULD BE HELD ACCOUNTABLE.
MY VEHICLE HAS HAD A PROBLEM WITH THE MULITMEDIACARD (EMMC) FOR YEARS. I HAVE ALL THE DOCUMENTATION FROM PREVIOUS REPORTS. I WAS NOTIFIED FINALLY BY TESLA THAT A RECALL IS UNDERWAY, BUT THEY HAVE NOT SCHEDULED THE REPAIR, AND WHEN I ENTER MY VIN NUMBER ON TESLA'S VIN RECALL SEARCH, I GET THIS MESSAGE ERROR LOOKING UP VIN. ERROR CODE 91". THERE IS NO WAY TO CALL TESLA, AS THEY REQUIRE PEOPLE TO SCHEDULE IN THE APP. BUT THERE IS NO WAY TO SCHEDULE THIS SERVICE IN THE APP AT THIS TIME. MY CAR SPONTANEOUSLY BLACKS OUT WHILE I AM DRIVING AND SEVERAL OF THE INTENDED FUNCTIONS DO NOT WORK 100% OF THE TIME. I AM BECOMING CONCERNED ABOUT DRIVING THIS CAR AT ALL. CAN YOU PLEASE HELP?
I BOUHT THE CAR IN MAY, 2018. AND NOW I HAVE SOME PROBLEMS WITH STEERING. I FEEL THAT STEERING NOT WORKING LIKE IT SHOULD. IT GETTING HARD TO STEER TIME TO TIME.
PREVIOUS TESLA SOFTWARE ALLOWED REAR VIEW CAMERA TO MITIGATE THE MODEL S'S BLINDSPOTS. CURRENT SOFTWARE UPDATE (VERSION 9) HAS LIMITED THE ABILITY TO USE THE REAR VIEW CAMERA AS A BLIND SPOT MONITOR THUS MAKING THE VEHICLE LESS SAFE.
TL* THE CONTACT WAS LOANED A 2014 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE IN THE DRIVEWAY, IT SPONTANEOUSLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE PARKED IN THE DRIVEWAY. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. AFTER APPROXIMATELY ONE HOUR, THE VEHICLE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED WITH THE KEY FOB. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT
TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT ONE OF THE HEADLIGHTS WOULD NOT FUNCTION WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND, AT TIMES, BOTH HEADLIGHTS WOULD NOT ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO TESLA (470 LANCASTER AVE, DEVON, PA 19333, 610-407-7030) AND WAS INFORMED THAT THERE WAS A PRIOR COMPLAINT RELATED TO THE SAME FAILURE; HOWEVER, THE ONLY SOLUTION WOULD BE TO REPLACE BOTH HEADLIGHTS. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE COST TO REPLACE BOTH HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V204000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EDON PRAIRIE TESLA (6801 WASHINGTON AVE S, #110, MINNEAPOLIS, MN 55439, (952) 944-1373) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I would experience multiple black outs on the technology system for the vehicle. They have not replaced the eMMC which is under recall
THIS IS A COMPLAINT ABOUT THE FRAGILE TESLA SUSPENSION COMPONENTS. I BELIEVE THAT IT IS THE PUBLIC INTEREST THAT I SHOULD BE ALLOWED TO FILE THESE COMPLAINTS BECAUSE THE OWNERS ARE BEING PRESSURED TO REMAIN SILENT. JUST TODAY AN OWNER HAS ADDED A FRESH REPORT OF A BROKEN SUSPENSION AND SUPPLIED PHOTOGRAPHIC EVIDENCE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/TESLA-UPPER-CONTROL-ARM-CRACKED.96329/ **GEORGECM, YESTERDAY AT 2:37 AM LAST EDITED: YESTERDAY AT 3:08 AM MY WIFE WAS DRIVING US HOME THIS SATURDAY. SHE HIT A REALLY SMALL POTHOLE WHEN THE CAR BECAME HARD TO CONTROL. FOR A SHORT TIME WE WENT ON THE OTHER SIDE OF THE ROAD, THEN SHE MANAGED TO GET BACK ON OUR SIDE WHILE REDUCING SPEED TO A COMPLETE STOP. THE WHEEL WAS IN AN INCORRECT POSITION. WE MANAGED TO SLOWLY DRIVE THE CAR IN A POSITION SAFE FOR OTHER DRIVERS, IN A PARKING PLACE NEARBY. THE UPPER CONTROL ARM WAS BROKEN. I ALSO OBSERVED INTERIOR SIDE TIRES ABNORMAL WEAR ON BOTH REAR WHEELS. THE CAR WAS DRIVING WITH THESE TIRES LESS THAN 3000 MILES! THIS LOOKS TO ME LIKE A CATASTROPHIC FAILURE OF THAT CONTROL ARM, DOES ANYBODY HAS KNOWLEDGE IF TESLA HAS A NEWER, REINFORCED VERSION OF THIS PART ? I AM LOOKING TO REPLACE THEM ON BOTH SIDES. ANYBODY WHO HAS A RELIABLE SOURCE FOR NEW PARTS, PREFERABLY IN EUROPE PLEASE SEND ME A MESSAGE. THE NEAREST TESLA SERVICE FROM ME IS 2000 KM AWAY.** THIS THREAD HAS BEEN RUNNING FOR MORE THAN 12 MONTHS. MANY OWNERS HAVE REPORTED BROKEN SUSPENSIONS. POSTERS ARE ATTACKING THE COMPLAINANTS AND URGING THEM NOT TO REPORT THESE FAILURES. I HAVE BEEN ADVISED THAT NON-OWNERS SHOULD NOT FILE COMPLAINTS. IF THAT IS TRUE THEN I WOULD LIKE TO KNOW HOW YOU EXPECT TO GAIN KNOWLEDGE ABOUT THIS ISSUE. DUMMY US ADDRESS USED TO COMPLY WITH WEBSITE REQUIREMENTS. MY CORRECT CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION.
I HAVE EXPERIENCED MANY TIMES THAT I PRESS THE BRAKE PEDAL AND THE GAS (ACCELERATION PEDAL ON THE TESLA) PEDAL AT THE SAME WHEN I TRY TO USE THE BRAKE. I HAVE OWN 4 DIFFERENT CARS AND I NEVER EXPERIENCED THAT I AM PRESSING THE BRAKE AND THE GAS PEDAL AT THE SAME TIME. SO I PAY A BIT ATTENTION ON HOW THE GAS PEDAL AND THE BRAKE PEDAL DESIGN. I NOTICE THE GAS PEDAL IS BIGGER IN SIZE AND THE CLEARANCE BETWEEN THE BRAKE AND GAS PEDAL IS LESS THAN ALL THE CARS I OWN (TWO LEXUS AND ONE MERCEDES BENS) OR ANOTHER WORD, THE BRAKE PEDAL AND THE ACCELERATION PEDAL IS TOO CLOSE. ALSO THE BRAKE PEDAL SEEMS A BIT HIGHER. ANYWAY, SUCH DESIGN LAYOUT SEEMS TO CAUSE THE DRIVER PRESSING THE BRAKE AND THE GAS PEDAL AT THE SAME TIME AND HINDER THE ACTION TO STOP THE CAR. I EVEN EXPERIENCED THAT THE CAR ACCELERATE FORWARD WHEN I TRY TO BRAKE THE CAR. I SAW THE NEWS TODAY THAT THERE IS A CAR CRASH INVOLVING A TESLA. I HOPE THE ABOVE MAY BE SOMETHING INTERESTING FOR YOU TO LOOK INTO AND SEE IF IT IS RELATED TO WHAT I HAVE EXPERIENCED. ANY QUESTION, PLEASE FEEL FREE TO CONTACT ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
THIS A COMPLAINT ABOUT THE FATAL TESLA CRASH IN FORT LAUDERDALE. EVEN THOUGH THE NTSB IS INVESTIGATING THIS CRASH THE INQUIRY IS LIKELY TO TAKE MORE THAN A YEAR. I AM CERTAIN THAT THIS CRASH WAS CAUSED BY YET ANOTHER SUSPENSION FAILURE. HTTP://MIAMI.CBSLOCAL.COM/2018/05/10/NTSB-TO-INVESTIGATE-FIERY-CRASH-OF-TESLA-IN-FT-LAUDERDALE/ CRASH SCENE PHOTOGRAPHS SHOW THAT THE RH BACK WHEEL AND SUSPENSION HAVE FALLEN OFF THE CAR. THE ROAD IS RELATIVELY STRAIGHT AT THE CRASH SITE. THERE IS JUST A SINGLE SKID MARK WHERE THE CAR SUDDENLY WENT SIDEWAYS. THERE IS NO INDICATION OF THE CAR SPINNING OUT OF CONTROL DUE TO TAKING A CURVE TOO FAST. THE SKID MARK SHOWS A VERY SUDDEN SWERVE TO THE WRONG SIDE OF THE ROAD AND INTO THE WALL. THE VIDEO SHOWS WHAT APPEARS TO BE A DETACHED WHEEL AND TIRE LYING IN THE ROADWAY. IT IS ALSO VERY CONCERNING THAT TESLAS BURST INTO FLAMES SO EASILY AND THAT THE ELECTRIC DOOR HANDLES BECOME INOPERATIVE PREVENTING OCCUPANTS OR RESCUERS FROM OPENING THEM. ONCE AGAIN THE EARLY STAGE OF THESE FIRES SEEMS TO BE FUELLED BY THE 7 GALLONS OF ETHYLENE GLYCOL. THE STORED ENERGY IN THE BATTERIES CAN EASILY BOIL OFF THE WATER CONTENT OF THE COOLANT CAUSING IT TO BECOME HIGHLY FLAMMABLE. THE FIRE DOES NOT YET APPEAR TO HAVE IGNITED THE ACTUAL BATTERIES SINCE THESE BURN WITH A WHITE HEAT AND THE INDIVIDUAL CELLS EXPLODE LIKE FIRECRACKERS. THIS SITUATION IS EXTREMELY DANGEROUS. PLEASE ACT IMMEDIATELY BEFORE MORE LIVES ARE LOST.
REPORTEDLY: ON 5-8-18 ABOUT 7 PM IN FORT LAUDERDALE FLORIDA ALONG THE 1300 BLOCK OF SEABREEZE BOULEVARD; TWO TEENAGERS WERE TRAPPED AND BURNED TO DEATH AFTER CRASHING A TESLA MODEL S. A THIRD TEENAGER WAS EJECTED AND SERIOUSLY INJURED. IT WAS A SINGLE CAR ACCIDENT. EXCESSIVE SPEED IS THOUGHT TO BE A FACTOR. FRIENDS OF THE VICTIMS WERE FOLLOWING THE TESLA IN ANOTHER VEHICLE, AND SAID THE VEHICLE WAS ENGULFED IN FLAMES PREVENTING WOULD BE RESCUERS FROM PULLING THE TRAPPED TEENAGERS FROM THE VEHICLE. ONLOOKERS WATCHED THEIR VICTIMS STRUGGLE AS THEY BURNED TO DEATH. THERE IS VIDEO OF THE TRAPPED VICTIMS BURNING TO DEATH. DID ALL THE AIRBAGS DEPLOY? WHY DID THE BATTERY CATCH FIRE AND POSSIBLY EXPLODE? WAS CRASH AVOIDANCE ACTIVE, IF SO DID IT FAIL? WERE ALL THE VICTIMS WEARING SEATBELTS? DID THE CAR HAVE SAFETY FEATURES TO DETECT PEOPLE NOT WEARING SEATBELTS AND WARNING SYSTEM?
TESLA S AND X BATTERIES ARE A DESIGN FLAW. TESLA'S PANASONIC CELLS ARE MADE WITH THIN METAL CASINGS SO THAT THE HEAT FROM ONE BURNING CELL CAUSES THE NEIGHBORING CELLS TO BURST ESPECIALLY WHEN EXPOSED TO AIR IN AN ACCIDENT. THESE FIRES EMIT TOXINS SUCH AS FLORINE GAS. THESE CARS SHOULD BE RECALLED AND THE BATTERIES REPLACED WITH A SAFER DESIGN. THE RECENT ACCIDENT IN FLORIDA SHOWS THE NEED FOR THIS RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V031000 (AIR BAGS). THE VEHICLE WAS TAKEN TO TESLA MOTORS (457 PLEASANT ST, WATERTOWN, MA 02472) WHERE THE CONTACT WAS INFORMED THAT DUE TO THE VEHICLE PREVIOUSLY BEING IN A CRASH, THE CONTACT WOULD NEED TO PAY FOR DIAGNOSTIC FEES PRIOR TO THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HE WOULD NEED TO FOLLOW THE DEALER'S INSTRUCTIONS. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT FELT THAT HE SHOULD NOT HAVE TO PAY DIAGNOSTIC FEES IN ORDER TO HAVE THE RECALL REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/31148767/PHOTOS BACK WHEEL HAS FALLEN OFF. THIS DOES NOT LOOK AS THOUGH IT IS CAUSED BY ANOTHER VEHICLE RUNNING INTO THE BACK OF IT. IT IS MUCH MORE LIKELY TO BE YET ANOTHER CASE OF THE WEAK SUSPENSION PARTS CAUSING SELF INFLICTED INJURY. THE ATTACHED PHOTOGRAPH SHOWS THAT THE SUSPENSION LINKS HAVE BEEN STRETCHED OUTWARD UNTIL THEY SNAPPED. THIS WAS NOT CAUSED BY AN IMPACT TO THE REAR OF THE TESLA. PLEASE INVESTIGATE. THANK YOU. PERSISTENT CITIZEN.
DEAR SIR, I BOUGHT A TESLA CAR FROM USA AUCTION AND IMPORTED IT FROM USA TO MY HOME COUNTRY JORDAN. I CONTACTED TESLA USA TO CHANGE THE OWNERSHIP OF THE CAR TO MY ACCOUNT AND IT IS DONE. I'M DRIVING MY CAR FOR +2 YEARS NOW. TESLA USA SENT ME AN EMAIL AND MAIL LETTER STATING THAT MY CAR HAS RECALLS. WHEN I VISITED TESLA JORDAN TO REPAIR THE RECALL; THEY REFUSED TO REPAIR THE RECALLS; CLAIMING THAT MY CAR IS NOT SUPPORTED DUE TO OLD ACCIDENT HISTORY (WHILE THE CAR WAS IN USA);;; EVEN THOUGH THE ACCIDENT HISTORY IS REPAIRED BY TESLA USA. NOW, I'M UNDER THE RISK OF THE AIRBAG AND STEERING FAULTY, WHICH MIGHT DANGER ME AND MY FAMILY; GOD FORBID. REGARDS,
HERE IS A TESLA MODEL S FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/23369768 THE RH BACK WHEEL AND SUSPENSION HAS BROKEN OFF. CLOSE UP PHOTOGRAPH SHOWS THAT THE SUSPENSION GIBLETS HAVE BEEN RIPPED OUT. THE WHEEL AND TIRE ARE UNDAMAGED. IT IS HIGHLY UNLIKELY THAT THE WHEEL COULD HAVE BEEN STRUCK A HARD ENOUGH BLOW TO SNAP THE SUSPENSION WITHOUT ANY DAMAGE BEING CAUSED TO THE WHEEL ITSELF. THE ALLOY WHEELS ARE KNOWN TO BE QUITE FRAGILE AS CAN BE SEEN IN THE CRASH TEST VIDEOS WHERE THE WHEEL IS EASILY SMASHED IN A COLLISION. THERE ARE SO MANY CASES OF FAILED TESLA SUSPENSIONS BEING REPORTED BY OWNERS THAT IT IS BLINDINGLY OBVIOUS THERE IS A PROBLEM. DO YOU ACTUALLY HAVE ANY ENGINEERS AT NHTSA? ARE YOUR COMPUTER GEEKS WAITING FOR THE " OH CRAP THERE IS A PROBLEM" ALGORITHM THRESHOLD TO BE TRIGGERED? HOW MANY "GET OUT OF JAIL FREE" CARDS DOES TESLA HAVE LEFT. PLEASE GET OUT OF THE OFFICE AND GO AND INSPECT SOME OF THESE BROKEN TESLAS. THANK YOU. CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.
HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/38280127 IT HAS BEEN COMPLETELY DESTROYED BY FIRE. DESPITE THE EXTREME FIRE DAMAGE IT IS CLEAR FROM THE ATTACHED PHOTOGRAPH THAT THE SUSPENSION LINKS ON THE RH BACK WHEEL ARE CLEANLY SNAPPED OFF. THIS IS NOT BECAUSE THEY HAVE MELTED IN THE FIRE BECAUSE THERE ARE TWO CLEAR FRACTURES AND THE WHEEL HAS GONE WHOMPY. ANOTHER CASE OF FRAGILE ALLOY SUSPENSION PARTS CAUSING A CRASH FOLLOWED BY A FIRE MOST LIKELY TO TO LEAKING HOT GLYCOL FOLLOWED BY IGNITION OF THE BATTERY PACK. THESE CARS ARE WORSE THAN THE OLD PINTO AND CORVAIR. THEY ARE UNSAFE AT ANY VOLTAGE. PLEASE INVESTIGATE. SEETHING CITIZEN ETC. ETC. DATE OF INCIDENT IS AN APPROXIMATION.
WE HAVE HAD THE CAR (PURCHASED USED WITH 24K MILES) FOR 7 MONTHS AND HAVE NOW HAD TO HAVE A SECOND DOOR HANDLE REPLACED. WHEN BROKEN, THE DOOR HANDLES WILL PRESENT BUT NOT OPEN. THIS CAN BE DANGEROUS WHEN IN BAD WEATHER OR NEIGHBORHOODS. BECAUSE THESE ARE ELECTRIC SELF PRESENTING HANDLES, THEY COST $800 WHEN NOT COVERED BY WARRANTY (OURS STILL ARE). APPARENTLY THIS IS A VERY COMMON PROBLEM WITH OTHER TESLA OWNERS HAVING TO REPLACE MULTIPLE DOOR HANDLES. THEIR IS CLEARLY A FLAW IN THE DESIGN OF THESE DOOR HANDLES THAT TESLA HAS NOT RECTIFIED. FORCING CUSTOMERS TO PAY $800 FOR OUT OF WARRANTY DEFECTIVE DOOR HANDLES SEEMS UNREASONABLE.
HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/23955718/PHOTOS IT HAS BEEN IN A MAJOR CRASH, HAS BIO-HAZARD STICKERS AND IT IS NEAR CERTAIN THAT OCCUPANTS HAVE BEEN KILLED OR INJURED. OBVIOUSLY THE CAR IS BADLY DAMAGED AND HAS BEEN IN A ROLLOVER. BOTH LH WHEELS AND SUSPENSIONS HAVE SNAPPED OFF COMPLETELY. RH WHEELS ARE BOTH WHOMPY. IT SEEMS HIGHLY PROBABLE THAT DETACHED OR WHOMPY WHEELS WERE THE CAUSE OF THE CRASH. PLEASE INVESTIGATE. THAN YOU. CONCERNED CITIZEN. (DATE OF CRASH AND DEATHS/INJURIES ARE APPROXIMATIONS BASED ON THE PHOTOGRAPHS OF THE WRECK.)
HERE IS A MANGLED TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27142707&ROWNUMBER=62&LOADRECENT=TRUE JUDGING BY THE CONDITION OF THE WRECK AND THE BIO-HAZARD STICKERS ON IT THERE CAN BE LITTLE DOUBT THAT THIS WAS A FATAL CRASH. THE FRONT SUSPENSION IS BROKEN WHICH MAY OR MAY NOT BE THE RESULT OF THE CRASH. THE BACK RH WHEEL AND SUSPENSION IS COMPLETELY MISSING BUT THERE IS NO DAMAGE TO THE BODYWORK AT THAT SECTION OF THE CAR. GIVEN THE KNOW WEAKNESS AND REPEATED FAILURE OF TESLA SUSPENSIONS IT IS A NEAR CERTAINTY THAT THE BACK WHEEL FELL OFF AND CAUSED THIS CRASH. THE NUMBER OF SMASHED TESLAS IN THE JUNKYARDS IS ASTONISHING CONSIDERING THAT THESE ARE NEAR NEW CARS AND QUITE RARE ON THE ROADS. THEY ARE MOSTLY BOUGHT BY WEALTHY AND MATURE AGE DRIVERS. NO OTHER LUXURY PASSENGER CAR CRASHES AT SUCH A HIGH RATE AS TESLAS. PLEASE DO SOMETHING ABOUT THIS. THANK YOU. CONCERNED CITIZEN. (NAME AND CONTACT DETAILS PROVIDED) DATE OF CRASH AN APPROXIMATION.
THE LEFT FRONT FORE LINK BALL JOINT SNAPPED LIKE GLASS DURING NORMAL DRIVING. LUCKILY I WAS GOING AT RELATIVELY LOW SPEED ON A SIDE STREET. THIS ALLOWED THE SUSPENSION TO ALLOW THE WHEEL TO SLAM INTO THE FIREWALL AND IT LOCKED UP CAUSING THE RIGHT SIDE OF THE VEHICLE TO HIT A CURB. AS AN ENGINEER THIS SCARES THE DAYLIGHTS OUT OF ME, AS IF IT WOULD HAVE HAPPENED ON A HIGH SPEED HIGHWAY TURN, THE RESULTS COULD HAVE BEEN DEADLY. EVEN WITHOUT AN UNDERSTANDING OF ADVANCED METALLURGY, IT'S CLEAR THAT A HARDENED STEEL BALL JOINT SHOULD BE STRONGER THEN THE SURROUNDING ALUMINUM ALLOY PARTS ON EITHER SIDE THAT IT ATTACHES TO. IT LOOKS LIKE A GLASS ROD HIT WITH A HAMMER. THIS SAME THING HAPPENED TO ANOTHER 2014 IN OUR FAMILY ABOUT A YEAR AGO, AND I CHALKED IT UP TO RANDOM FAILURE. BUT NOW 2 FAILURES? I HAVE THE ORIGINAL FAILED PART IF NEEDED FOR ANALYSIS. THE REPLACEMENT PART I OBTAINED THROUGH TESLA HAS BEEN RE-ENGINEERED, AND APPEARS TO BE FROM A DIFFERENT SUPPLIER. I WENT AHEAD AND REPLACED BOTH SIDES, AND I STILL HAVE THE NON-FAILED PART ON THE LEFT SIDE. I ATTEMPTED TO CONTACT TESLA ABOUT THIS, AND THEY HAVE NOT RESPONDED TO ME.
DOOR HANDLE EXTENSION. THE CAR HAS EXPERIENCED MULTIPLE DOOR HANDLE DEFECTS, WHEREIN THE HANDLE WILL NOT EXTEND TO OPEN THE DOOR. WITHOUT EXTENSION THE DOOR CANNOT BE OPENED. THIS ISSUE HAPPENED WHEN THE CAR WAS NEW AND ALL FOUR HANDLES WERE REPLACED, AND AGAIN AT 62,000 MILES, WHEN THE DRIVER'S DOOR MALFUNCTIONED. THIS IS A SIGNIFICANT SAFETY ISSUE, AS IT IS IMPOSSIBLE TO OPEN THE DOOR TO RENDER ASSISTANCE IF THE DRIVER WERE TRAPPED OR INCAPACITATED. ALSO, IT MAKES IT IMPOSSIBLE TO ENTER THE CAR WITHOUT CRAWLING ACROSS THE INTERIOR AND OPENING FROM THE INSIDE.
HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27142707&ROWNUMBER=46&LOADRECENT=TRUE IT HAS BEEN IN A MASSIVE COLLISION. IT HAS BIO-HAZARD STICKERS AND JUDGING BY THE CONDITION OF THE WRECK IT IS ALMOST CERTAIN THAT PEOPLE HAVE BEEN KILLED. THE FRONT END IS COMPLETELY SMASHED UP BUT THE BACK RH WHEEL AND SUSPENSION HAS COMPLETELY FALLEN OFF EVEN THOUGH THERE IS ZERO IMPACT DAMAGE TO THAT PART OF THE CAR. GIVEN THE LARGE NUMBER OF REPORTS THAT HAVE BEEN SUBMITTED TO NHTSA SHOWING STRONG EVIDENCE THAT TESLAS HAVE FREQUENT SUSPENSION FAILURES IT SHOULD BE CONSIDERED THAT THIS CRASH MAY HAVE ACTUALLY BEEN CAUSED BY THE FAILURE OF THE REAR SUSPENSION. I UNDERSTAND THAT IT IS THE ROLE OF NHTSA TO LOOK FOR SUCH PATTERNS OF FAILURE AND TO INVESTIGATE THE REASONS. PLEASE DO JUST THAT. THANK YOU. VERY CONCERNED CITIZEN. (DATE OF CRASH IS AN APPROXIMATION. DETAILS OF INJURIES/DEATHS ALSO AN ESTIMATION BASED ON SEVERITY OF WRECK)
POWER STEERING ELECTRICAL DRIVE MOTOR SEPARATED FROM STEERING RACK. LUCKILY THIS HAPPENED WHILE IN DRIVE WAY.
HERE IS A TESLA DISCUSSION THREAD IN WHICH A TESLA OWNER REPORTS THAT HIS POWER STEERING HAS FALLEN APART: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/ **SNIP - YESTERDAY, ALL OF A SUDDEN, MY STEERING STARTED MAKING SOME BAD NOISES - CLUNKS AND SCREECHES. TODAY I REMOVED THE TUB AND FOUND 2 OF THE 3 BOLTS THAT MOUNT THE ELECTRIC STEERING ASSIST TO THE RACK HAD SHEARED OFF. ANOTHER 2 BOLTS, ALONG WITH THOSE 3, HOLD TWO PARTS OF THE RACK TOGETHER. ONE OF THOSE IS ALSO BROKEN. IT CAN'T ESCAPE BECAUSE IT'S TOO LONG TO COME OUT ALL THE WAY WHERE IT'S SITUATED. ODDLY ENOUGH, THERE ARE 3 MORE THREADED HOLES (EXACTLY ADJACENT TO THE 3 USED IN ASSEMBLY) IN THE ELECTRIC ASSIST; SO I DIDN'T HAVE TO DRILL THE BROKEN ONES OUT. I FILED THEM DOWN TO FLUSH AND PUT 3 NEW BOLTS IN. (THE LAST ONE WAS BENT.) I'M PRETTY SURE THE ORIGINALS ARE ALUMINUM, BUT BEING SUNDAY I JUST WENT TO THE LOCAL HARDWARE STORE AND BOUGHT WHAT THEY HAD. BTW THEY ARE 8MM X 1.25, 65MM LONG.** I AM CERTAIN THAT BOSCH THE MAKER OF THE STEERING RACK WOULD HAVE HAD THOSE BOLTS SECURELY LOCKED TO PREVENT THEM FROM FALLING OUT. TESLA MOTORS HAVE AN UNUSUAL HABIT OF USING FELT TIP "WITNESS MARKS" TO MONITOR MOVEMENT OF MANY BOLTS ON THE CARS. GREEN MARKS ON SOME BOLTS CAN BE SEEN ON THE PHOTOGRAPH OF THE STEERING BOX. THIS SUGGESTS THAT THEY ARE NOT CONFIDENT THE BOLTS ARE SECURELY FASTENED. OTHER CAR MANUFACTURERS ENSURE THAT ALL OF THEIR TECHNICIANS ARE PROPERLY TRAINED IN THE IMPORTANCE OF SECURING FASTENERS CORRECTLY SO THAT THEY WILL NOT LOOSEN UNDER VIBRATION. THIS LOOSE STEERING ASSEMBLY COULD EASILY HAVE CAUSED A FATAL CRASH. IT IS EVEN MORE DANGEROUS IN THE CASE OF CARS FITTED WITH SO CALLED AUTOPILOT. PLEASE INVESTIGATE. CONCERNED CITIZEN.
HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/39926687/PHOTOS IT HAS BEEN TOTALLY DESTROYED BY FIRE. THERE WAS AN INVESTIGATION INTO TESLA FIRES BACK IN 2014 AND IT WAS CLAIMED THAT FIRES WERE CAUSED BY ROAD DEBRIS PUNCTURING THE BATTERY PACK AND THIS PROBLEM WAS SOLVED BY FITTING A BATTERY SHIELD. TESLAS ARE STILL CATCHING FIRE AT AN ALARMING RATE. I BELIEVE THAT THE CAUSE OF MANY OF THESE FIRES IS NOT THAT THE LITHIUM BATTERY CATCHES FIRE FIRST BUT THAT THE ETHYLENE GLYCOL LEAKS OUT AND CATCHES FIRE. THE ATTACHE PHOTOGRAPH OF A 2013 FIRE CLEARLY SHOWS THE COOLANT BLAZING BENEATH THE CAR. A GOOGLE IMAGE SEARCH FOR "TESLA FIRE" SHOWS MANY OF THESE GLYCOL FIRES. THE LITHIUM BATTERIES MAY WELL IGNITE AS WELL BUT IN MOST CASES IT SEEMS THAT THE PRIMARY CAUSE OF FIRE IS THE GLYCOL. ADVICE TO FIRST RESPONDERS SHOULD BE MODIFIED BECAUSE USING WATER IS NOT THE BEST WAY TO EXTINGUISH A FLAMMABLE LIQUID FIRE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
I HAVE OWNED THIS VEHICLE SINCE DEC 2014. I HAVE REPLACED 2 WINDSHIELDS AND HAD 2 OTHER ROCK-CHIPS FILLED. I HAVE SEEN NUMEROUS THINGS ON TESLA BLOGS REGARDING MULTIPLE WINDSHIELD CRACKS & CHIPS FROM OTHER OWNERS. I JUST HAD ONE TODAY DUE TO A SMALL ROCK WHERE I WAS 2 CAR LENGTHS BACK ON THE INTERSTATE. I RECALL ONLY 2 OTHER WINDSHIELD REPAIR/REPLACEMENTS ON MY CARS SINCE 2001.
Data synced from NHTSA on May 4, 2026